St. Teresa Rehabilitation and Nursing Center

St. Teresa Rehabilitation and Nursing Center
Bridge St 519
03104, Manchester
(603) 668-2373

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St. Teresa Rehabilitation and Nursing Center: Reviews

4.6/5 (19 Reviews)
Bob Cormier 2 months ago

Fantastic experience: They treat everyone exceptionally well

St. Teresa Rehabilitation and Nursing Center

Hi Bob, Thank you very much for this - in every role, our team works hard to deliver the person-focused care and compassion our residents deserve. We'll be sure to share your message with them!

Sharon G 2 months ago

Fantastic experience: Great facility great people!

St. Teresa Rehabilitation and Nursing Center

Hi Sharon - We appreciate your kind review - knowing our team made a positive difference means a great deal to us!

Nathaniel Norton 2 months ago

Fantastic experience: My father was brought to St. Teresa's over the summer to help recover from both an illness and a injury. All the staff were wonderful. They were kind, respectful, compassionate, and competent. My father is a wonderful person but was in a lot of pain so he was sometimes short with everyone near him at times. The staff always treated him like they should, like I would want them to. They kept my family informed of issues with my father's health when issues did arise. The nursing staff answered all of my questions, even during the transition process of getting him back home. Overall, the staff was great. The facility itself was kept clean. It seemed to be managed well. The food looked good. There were many activities for the residents to do. They have people who do haircuts and will help with grooming in house. There are scheduled events for the residents to look forward too. I am grateful of his stay at St. Teresa's. They took great care of my father when it would have been impossible for me to come close to the care he required. He's stay there allowed me to relax a bit and recharge myself. I absolutely would be comfortable with him staying there again. Over my life I've been in several care facilities and St. Teresa's was the best.

St. Teresa Rehabilitation and Nursing Center

Hi Nathaniel, Thank you for taking time to share your father's recovery experience at St Teresa. It means a lot to know the care provided by our team, as well as their kindness, patience and communication, made a difference not only for him during this challenging time, but also helped provide you peace of mind along the way. We're truly grateful for your trust and thoughtful feedback.

Karen Kennedy 2 months ago

Fantastic experience: Our family is deeply grateful for the exceptional care my mother received during her last months of life. The staff at St. Teresa's treated her with genuine kindness and compassion, always making her feel like part of their family. Every time we visited, she was clean, comfortable and obviously well cared for — a direct reflection of the care team! Her end-of-life care was handled with such dignity and it brought us great comfort during a very difficult time. The support and understanding shown to mom and our family meant more than words can express. We will always remember the staff’s compassion, professionalism and commitment to their residents. We highly recommend this facility and are truly thankful for the loving care they provided to our mother.

St. Teresa Rehabilitation and Nursing Center

Hi Karen - Thank you for sharing these deeply meaningful words. We know how difficult this time was for your family and we're grateful for the trust you placed in us. Your reflections on her care - and on the support you felt as a family - mean more that we can say. We hold your mother and all of you in our prayers.

Debbie Park 2 months ago

Fantastic experience: My Dad was here for 3 months for rehab. The staff was wonderful with him; Kind, knowledgable and good with dad even when his confusion was making him agitated. They kept him calm - called me immediately - by the time I got there he was fine. The staff helped me get through all the paperwork with all the insurance, medicare/medicade craziness. They answered my questions. Even when we were getting him home they made sure we had all the documents we needed for homecare. He's doing great at home because he had time to recover and great staff to help him get back to moving at St. Teresa's.

St. Teresa Rehabilitation and Nursing Center

Hi Debbie - We're glad to hear your dad is doing well at home after his time here! Thank you for the kind words about the care he received and about the help our team provided with paperwork and insurance - happy we could make things a bit easier for you! We appreciate this wonderful review and wish your dad continued strength in his recovery.

Cindy Bannon 3 months ago

Fantastic experience: We are very grateful for the care that my mom has received at St Teresa’s Staff are genuinely caring, professional and always looking out for the best interest of the residents. It’s been a difficult transition for all of us but they are always so thoughtful and willing to listen. Everyone from administration, support staff, dining services, nursing, absolutely anyone that we have come in contact with have been so wonderful. The facility is always clean and welcoming. They always put the residents needs first. Thank you for making this

St. Teresa Rehabilitation and Nursing Center

Hi Cindy - Thank you for your review and for sharing your mom's experience. We know this transition isn't easy, and it good to know that our team's compassion and attentiveness have brought comfort to your mom and your family. Thank you very much for your trust.

E.N. Warner 3 months ago

Fantastic experience: Everybody there was great with my Dad. Very attentive and caring culture there, you feel it right off the bat. Def recommend.

St. Teresa Rehabilitation and Nursing Center

Thank you for recommending St. Teresa - we aim to provide a welcoming, supportive environment for everyone we care for, and it's great to hear your dad experienced that!

Catherine Kram 3 months ago

Fantastic experience: My husband has been a resident in long term care at St. Teresa’s Rehabilitation and Nursing Center. The nursing care he receives is totally amazing. They can make changes and adjust meds easily and quickly. The staff is helpful, friendly and ready to assist in any way they can. My husband has adjusted quickly to his new home and has gotten involved in the programs and events that are offered each day. As a caregiver for the last 8 years I am so appreciative and thankful to be able to just enjoy spending time with my husband and not worrying about the medical issues. Thank you St Teresa’s I can’t say enough good things about your facility and the excellent staff.

St. Teresa Rehabilitation and Nursing Center

Hi Catherine - Thank you for sharing your husband's and your experience at St. Teresa. It's wonderful to know he has settled in so well, enjoying our programs and activities, and that our care team has helped ease your worries too. We're honored to support both of you!

Constance Guillemette 4 months ago

Fantastic experience: I had excellent care at St. Teresa’s. The staff went out of their way to be helpful and to make sure I was comfortable. They were all so friendly. I would recommend this place for anyone needing rehab or if you need to be a permanent resident. If I wasn’t able to go home after rehab, I would have been very to happy to stay there. They deserve a lot of praise for their hard work.

St. Teresa Rehabilitation and Nursing Center

Hi Constance - thank you so much for your kind words and recommendation! We're so glad to hear about your experience at St. Teresa and that our staff helped make you feel supported and cared for throughout your stay. Your appreciation means a great deal to our team and will be shared with everyone who cared for you!

Tony Leone 10 months ago

Fantastic experience: My Father has been at St Tersa's now for almost 2 yrs. I feel like the staff at St T's always has a smile, and willing to engage. They always take the time to make sure my father is seen and recognized as a person, human being first. He isn't always the easiest to deal with, but I have yet to meet someone who doesn't know how to try and get my dad out of his mood, or try to have him engage with activities, and or other residents for social interactions.

St. Teresa Rehabilitation and Nursing Center

Hi Tony - Thank you very much for this review and your kind words. We aim to deliver person-centered care and we're honored to have your dad with us as part of our family!

Chris Martin 11 months ago

Positive experience: My mother has been at St. T's since July of 2021. The angels at St. T's take wonderful care of her. I am also impressed with the communication from all involved.

St. Teresa Rehabilitation and Nursing Center

Hi Chris, Thank you so much for this wonderful review. We all feel blessed every day to have your mom and you with us and truly appreciate your trust in us!

allen abriel 1 year ago

Fantastic experience: My sister has been in this facility for over a year now. I have nothing but positive things to relate. The staff all seems friendly and responsive to her needs. The activities staff is outstanding and keeps her active and engaged. She appears well cared for and facilities and accomodations well maintained. Always difficult for family to watch the progression of altzheimers. With frequent projects and engagement by staff however she still appears to have an occasional laugh.

Linda S. 2 years ago

Fantastic experience: I knew St. Teresa’s would be an excellent choice when selecting a facility for respite care for my husband, Bill. Bill’s Mom had been a resident at St. Teresa’s and we both had firsthand experience in knowing that the care, attention and proficiency of the staff was outstanding. As equally important was our awareness of their values of respect, dignity and compassion for each resident offered in an environment of friendliness and caring. I enjoyed a much-needed respite, and Bill enjoyed his time at St Teresa’s. And! Bill made a new friend— a gentleman and veteran who had recently turned 100. They shared many stories and memories of their upbringing. This is the type of experience that makes St. Teresa’s so special.

St. Teresa Rehabilitation and Nursing Center

Linda - thank you for the review and for sharing your amazing story!

Cindy Hebert 2 years ago

Fantastic experience: My Dad was here for a two week respit stay to get some therapy. All of the staff were wonderful and the time went quickly for him. Great place!!

St. Teresa Rehabilitation and Nursing Center

Thank you for the rating and review, Cindy!

lauren fournier 4 years ago

Negative experience: Horrific. My grandmother was a resident here several years ago with worsening dementia. She would be left alone in her room for excessive amounts of time with no human interaction. On many occasions, she was found by family members lying on urine saturated sheets which were cold... i.e they had been that way for quite some time. She would develop pressure sores that were then poorly managed. She was thankfully moved to another facility where she had amazing care and none of these issues. It's sad that many individuals want to stay at this facility due to their religious affiliations and receive very bad care.

St. Teresa Rehabilitation and Nursing Center

Hi Lauren, thank you for sharing your feedback with us. We are committed to upholding the highest level of care for all individuals and hearing your perspective brings us a high level of concern, especially since it is not consistent with the positive feedback we regularly receive from residents and family members. We would we would like to discuss your experiences in more detail. Please contact us at 603-668-2373 at a time of your convenience, or if easier, feel free to send us a message with a phone # and time to best reach you: https://stteresarehabcenter.org/contact-us/

Rita Sargent 5 years ago

Fantastic experience: Stayed here last August got rehab and felt like I was on vacation. Everyone was friendly, helpful and seemed to enjoy themselves. If I ever need a nursing home in the future I would go there.

St. Teresa Rehabilitation and Nursing Center

Hi Rita. Thank you for reaching out! It is exciting to hear that you had a such a great experience here at St. Teresa and we are grateful for the review.

Annette Laflamme 6 years ago

Positive experience: I have my father there. For the most part its good, but boy there LNA'S are much to be dedired....some just don't care...think well about having your loved one stay there! Update: 02/07/2020 I have to let all reading this review know that after communication in text form with St Theresa's my concerns have been remedied and am confident about all the staff with the care for my dad.

St. Teresa Rehabilitation and Nursing Center

Hi Annette, thank you for sharing your experiences. Our commitment is upholding the highest quality of care for our incredible residents, which includes our staff continually attending to their needs in the most compassionate and effective way possible. Given this goes against our standards, we would like to discuss these concerns with you. Please contact us at 603-668-2373 at a time of your convenience. We look forward to hearing from you.

Lauren Foote 6 years ago

Fantastic experience:

Jennifer Siakotos 8 years ago

Fantastic experience: St Teresa's was where I started my career in the activities field in 2012. The staff and the facility were so wonderful, and it quickly felt like a second home to me. It always smelled good, the holidays were decorated to the nines, and the food was delicious! I remember one day it snowed and when I went out to my car to shovel, the maintenance man had cleaned everyone's car off. It was a small enough place that you learned everyone's name, we never seemed short staffed. I never heard a CNA refuse to help someone else's patient. I had to leave because of my home situation, and move out of state- I was so sad to leave. It was a huge eye opener to how good I had it there when I went to my next nursing home in Massachusetts...what a difference in the care!! My standards were set so high from day one that I had a rough time adjusting to anywhere else. NH Catholic charities was ahead of it's time in person centered care!

St. Teresa Rehabilitation and Nursing Center

Thank you for the kind review, and for the positive impact you had on our residents. We wish you the best as you continue your career.

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