Hackett Hill Center

Fantastic experience: Currently I am residing at Hackett Hill rehab and I want to give a few words on my stay here. The staff has been incredibly generous and kind with the care that they give here that I’ve received from the director to the director of admissions Kierra, to the director of social services Taylor, I have received an overwhelming love and care. The staff in the kitchen, Beth, is very generous of what she does in the food service. The food is very good here; I can’t say enough about the food. If anybody is looking for care, Hackett Hill is 100% in giving care and love to their patients and residents. Rehab services gave me what I needed to get better and to go home. I can’t say enough about Hackett Hill and the way I feel about this facility. I’m grateful that I had the opportunity to come here and get better because I’ve learned so much about myself and independence. I’ve been here three times and the care that I’ve received is very overwhelming. Like I said I can’t say enough for Hackett Hill and the staff and the facility itself so if you’re interested in getting better and getting rehab, Hackett Hill is the place to come.

Fantastic experience: I was recently at Hackett Hill rehab and was very pleased with my care. The staff is very professional and with a lot of experience. Any need you have will be met if possible of course. The menu for the food was very good too. Everything I ate there was very good and plenty. I would not hesitate to go there again if need be. A big hug and thank you to all employed there.

Fantastic experience: I had a wonderful experience at Hackett Hill Nursing Home. The staff is incredibly caring and attentive, always ensuring that residents feel comfortable and valued. The Director of Nursing (DON) is doing an amazing job, leading the team with compassion and dedication. The facility is clean and well-organized, with a warm, inviting atmosphere. Residents have access to a variety of engaging activities that promote social interaction and well-being. Overall, Hackett Hill provides a supportive environment where loved ones can thrive. Highly recommended! and the activities director haillee comes up with brilliant social activities for these residents! such a wonderful place for loved ones!

Fantastic experience: I love Hackett Hill and their staff SO much! They are kind and understanding and we're really there for me when I needed them. I will truly miss seeing them everyday.

Fantastic experience: Friendly staff

Negative experience: I called the social worker Taylor 20 times in one month. She never called me back. My brother needed a psych consult consult. He was there for a month. She never called no one my brother I wanted VNA To do home care, she went ordered pathways, and they told my brother that if he had his keys and wallet That his family can take care of him and that he has to clean his house I called her 20 times in one month. She never did a psych consult. It takes three weeks to get an appointment. He could’ve been on meds now and now he’s a mental health mess. The nurses aid at Hackett Hill. A great therapy is great, but Taylor the social worker is useless. She didn’t even order his insulin. I never met the woman 20 times I called her. Don’t put your loved one in Hackett Hill. They suck.

Fantastic experience: Deb, the business manager was very helpful

Fantastic experience: Good care. Pleasant, competent staff gave my brother everything he needed to get well.

Positive experience: Currently here for back, hip and infection. Taking good care of me

Fantastic experience: Love the simplicity of checking in.

Fantastic experience: Very clean staff is very nice

Positive experience: I was there for my daughter’s graduation today. From what I saw the place was very clean and the residents and staff I encountered were very friendly and happy

Fantastic experience: Receptionist was very pleasant.

Fantastic experience: My mom Nancy Gagne is a resident there the place is amazing

Negative experience: This place is horrible don’t send loved ones here horrible care !!!!!

Positive experience: The only nice thing i can see is that some of the staff do care ..my father was only there about 3 weeks i was there evry day at the time he was declining and dying but what caused me the most disgrace was the way upper managment treated familys no care in the world and documentation is degrading i couldnt even get my father a can of soup had to go out and buy it my self one aide was super great helping me keep my father as comfortable as possible and some of the nurses would call me but for managment to not understand when a patient is dying and is a veteran and talk about billing in front of a dying p t is disgraceful and houskeeping doesnt even clean he ended up with bedsores that he didnt have when he went in there but as soon as hospice took over it was a remakable diffrence..also the older woman at the front desk is rude and condescending he was there 8/23 to 9/23( just to follow up hackett hill after talking with administration has agreed to educate and teach customer service and nutrition in regards to familys and patients

Fantastic experience: Visiting David Bokousky was an experience I no he's in pain hopefully he gets better soon

Fantastic experience: Professional caretakers who work as a wonderful team to make our elders happy and thrive each and every day. ❤️

Fantastic experience: Beautiful Facility along with very welcoming and friendly staff and residents.

Negative experience: Have to wait inordinant remnant time when ringing for staff. Most here are pleasant with the occasional race remark. Took almost a week to get the required caps for my pickling. Now my supply is deleted and I am capless again!

Fantastic experience: The staff is professional, helpful, friendly & kind!!

Fantastic experience: Very clean and the staff is very good.

Negative experience: do not go very bad

Fantastic experience: The woman working the front desk was very pleasant and cheerful and all of the rest of the staff that i met in the hallway where very pleasant and the nurse that i talked with about my mom were very helpful

Fantastic experience: Great cooperative and help to provide high quality health care

Fantastic experience: The place was clean. Very friendly and helpful staff.

Fantastic experience: We visited a dear friend today. Lovely facility that are friend is very pleased with

Fantastic experience: We had a great visit. The staff were very nice. Good job.

Fantastic experience: Impressed with facility and friendly reception received from staff

Fantastic experience: The facility is very clean and well staffed. I know my relative is being taken care of!

Positive experience: Hackett Hill is a very nice rehab center. I have been in many, and this by far was one of the cleanest and homiest with no malodorous sections at all. The hallways are nice and wide and they are many places to go with the patient instead of just being in the patient’s room. Common areas are very nice and I love that the wings are named with street names. I also was pleased with the security check by in that they have. Each person must sign in, have your picture taken and printed on a name tag that you wear designating that you are a visitor. Overall a very good experience and my uncle, as a patient, was well cared for and even liked the food!

Fantastic experience: I was ecstatic to have the opportunity to begin my nursing career at Hackett Hill. From the moment I stepped foot in the facility, I was immediately impressed by their exceptional administrative system. What struck me the most was the genuine care and support they provide for their staff, particularly their warm welcome to new nurses like myself. The administrative team at Hackett Hill goes above and beyond to ensure that their employees feel valued and appreciated. They create an inclusive and nurturing environment where every staff member's voice is heard and respected. The level of attention they give to the well-being and professional growth of their nurses is truly commendable. As a new nurse, I was greeted with open arms by superiors and some colleagues. The team took the time to introduce themselves, provide guidance, and offer assistance whenever needed. They recognized the challenges that come with starting a nursing career and made sure I had the necessary support systems in place to succeed. Moreover, Hackett Hill's commitment to the ongoing education and professional development of their nursing staff is exceptional. They actively encourage nurses to attend training programs, workshops, and conferences to enhance their skills and knowledge. This dedication to continuous learning fosters a culture of excellence and ensures that the nurses at Hackett Hill are well-equipped to provide the best possible care to their patients. Overall, my experience at Hackett Hill has been nothing short of extraordinary. The administrative system's emphasis on caring for their staff and embracing new nurses has made me feel valued and motivated to excel in my nursing career. I am grateful to be part of such a remarkable organization that truly prioritizes the well-being and professional growth of its. Rachel M.

Fantastic experience: I had the pleasure of staying at Hackett Hill for 2 weeks. Everyone communicated constantly making the patient care excellent. The nursing staff went above and beyond to make my stay extremely comfortable. The Physical Therapy, Occupational Therapy and Speech Therapy were motivating and knowledgeable. Any questions or concerns I had were answered with knowledge and support was always available. I would highly recommend Hackett Hill to anyone needing Rehabilitation Care.

Fantastic experience: First time I played musical show for the residents. Wonderful staff and a wonderful audience. They completely feel good experience.

Fantastic experience: A really nice place and friendly employees

Fantastic experience: I was very welcomed when I arrived for my interview.

Fantastic experience: Awesome organization!

Positive experience: Hackett Hill is wonderful place to work just need more help.

Fantastic experience: Nice facility to work, clean and well maintained with a pretty good management. Some days are tougher than others but not bad at all. I always find everyone cheerful and helpful, learn something new almost every other day.Would definitely recommend HHC to anyone on need for their love one’s.

Positive experience: Easy system for staff and visitors to use. Will save staff time in near future.

Fantastic experience: Great place to work for!

Fantastic experience: My mom was there for what we thought was going to be a realy short time. Due to her health declining she needed more care and attention. We choose to stay at Hatchett Hill due to the staff and management. They do a tremendous job.

Fantastic experience: My father had the best stay here! The therapy center was amazing. We love the team at Hackett Hill

Fantastic experience: I was at Hackett Hill for a week. I was placed there for intense physical and occupational therapy because of numbness and tingling in my legs and not being able to walk. I am leaving here walking better than before my injury. The physical and occupational therapy staff are amazing and push you to your limits. The nurses were right on top of everything for me. Never once did I have to ask for anything except my prn medication. The LNAs are always amazing too. Getting you things before you need it. Whenever you ask for things they get it with a smile. The do checks of your rooms all the time, and it very funny, the aides and nurses make you laugh. Of course there are days they are overworked, but they don’t let residents know. They just keep smiling and working to do what they need to do. I need my other need replaced soon, I can definitely say I will be coming here for rehab

Fantastic experience: very nice staff I highly recommend this place for rehab.

Fantastic experience: For the short time my father was there they took real good care of him and when he passed. They really did a good job he looked at Peace when I got there! The nurses were in constant communication with me at all times.

Fantastic experience: I thoroughly enjoyed my stay here. Everyone treated me very well. I specifically loved the daily activities and being able to go out on trips. The staff were fun and accommodated me. Kris always got along with everyone and really puts effort into motivating others. The nurses and LNAs had a lot of passion and care. It showed all the time. If I had to come back for whatever reason this is the place I would choose.

Positive experience: I thought the center was very good and therapy was fantastic. The food was good and the proportions where just enough. The staff were helpful and assisted me when needed.

Positive experience: This was my second admission at the center. For the most part the staff were great....ZOEY AND JACK were beyond amazing to me. Food could use some TLC. Therapy was good and I appreciated Matt motivating me and Shelly believing in me. Recreation was fun, arts and crafts were different for me and the staff were always upbeat. The Saturday group exercise was so much fun and it was nice to exercise with music.

Positive experience: The facility and staff are fantastic. It's clean and the environment is comfortable. The only thing that I have struggled with is the wait time to see an LAN or nurse but I understand they get busy and between shifts can be difficult.

Fantastic experience: My experience has been wonderful and the staff were great. Even though therapy was tough, I am now able to sit up and move around with my cane and walker. Anytime I needed something it was there and prompt. I thoroughly enjoyed Anne the nurse. She always knew when I was not feeling well and was caring and compassion with me. My daughter also was very happy with her with me. The food needs some help but there was always alternates that were very good. I am coming back to visit and volunteer with the recreation department. The Saturday morning exercise program was wonderful. It was fun, entertaining and motivating. I met a lot of nice people. The recreation director's dancing moves were exciting and she was able to get everyone to socialize with each other during group exercise. Music makes a difference in peoples lives and it showed during group exercise.

Fantastic experience: I love being an LNA at Hackett Hill. Our staff is like a family and I love my residents! :)

Fantastic experience: I love working here as a LNA

Fantastic experience: My mom recently went to Hackett Hill Center for post surgical rehab. She had an overall good experience. The food could have been a little better, however the staff was overwhelmingly supportive and kind throughout her stay. Hackett Hill had great therapists, who always listened to my mom’s concerns even though she can be difficult to deal with at times. The staff kept up with fresh sheets and cleaned appropriately throughout the stay. My mom went home on her own safely, thanks to the hard work of rehab and nursing there.

Fantastic experience: Work here as housekeeping. 10/5 best floors.