Edward Rehabilitation - Naperville

Fantastic experience: Thanks for treatment to dr.Jennifer ❤️

Positive experience: LOVE my physical therapist— she is absolutely THE BEST. She’s amazing but it’s really hard to get appts with because she is so booked. She has a wait list of 23 people. They need more PT’s and it’s not fair that existing patients can’t even get in because they’re trying to schedule evaluations for patients they don’t even have time to fit in.

Fantastic experience: Kristen was very, very knowledgable and helpful. She is very up to date on new method. Also has a kind and gentle demeanor. I would highly recommended her to anybody thinking about this kind of PT.

Fantastic experience: Excellent facility and staff combine for superb physical therapy experiences.

Fantastic experience: This helps me focus on repairing the parts of my body that I haven't been using well. I appreciate Jennifer's direction.

Fantastic experience: I have gone to Edward Rehab services for 15+ years. I have usually seen Eric or Jared, who were terrific for me on shoulder, neck and right knee. Recently, they treated my left knee. but they have both moved on. I now see Maria and she is wonderful. In some ways she is better than they were, as she massages my left leg IT band from the hip to the foot. It has improved my movement a good deal.

Positive experience: The personality of my PT was difficult to work with. She was condescending, an authority on every subject and confrontational.

Fantastic experience: Jenna Sweet has helped me regain my strength and balance. She is very professional and effective. Plus, she has given me instructions for continuing a home exercise program. I give Jenna an A-plus.

Negative experience: I am extremely disappointed with the treatment I received here. I have been dealing with an injury for almost 5 months now, and a few weeks ago, I started seeing a new PT for this injury, who is actually competent and caring. When I showed this new PT the very long list of nearly 25 exercises that I had to do every day while I was receiving treatment at Edward Elmhurst, he said that I was definitely thrown into doing way too much way too soon, and it will now take me even longer to heal from this injury because treatment at Edward Elmhurst made my injury significantly worse. Now that the school year has started, this injury is even negatively impacting my ability to fulfill academic requirements. At Edward Elmhurst, whenever exercises caused more pain, I was told to just take pain medications so that I can keep doing the exercises, which is extremely dangerous and one of the main reasons why I stopped going to therapy here. Therapists at Edward Elmhurst need to be better educated. I will never go back to Edward Elmhurst for PT/ OT ever again, and I will never recommend PT/ OT at Edward Elmhurst to anyone.

Fantastic experience: Eric was an exceptional therapist. He was careful not to hurt me, so the therapy worked very well.

Fantastic experience: Jessica T was the best. She helped me get better. She went above and beyond for my treatment . I would recommend her to everyone.

Fantastic experience: Jennifer Wright is a wonderful therapist. She is very knowledgeable, caring, and takes time to listen to concerns, giving her best ideas while instilling confidence and support. I highly recommend this physical therapist.

Fantastic experience: Eric T. Is the best! He is kind, compassionate, and encouraging! I've utilized Eric as my therapist once before and if needed again i will request him again! I saw Amber a few times - she is really nice.

Fantastic experience: Great job

Fantastic experience: I received vestibular rehab from Jenna Sweet, PT. She was AWESOME. Each appointment (I had 10) I felt listened to, well cared for, and received great treatment and resolution of symptoms. I was always greeted well by the front desk staff, and the whole team seems great. This was not my first time using this office for physical therapy, and I would use them again if/when I need any PT. It is expensive. Jenna and staff are worth it.

Fantastic experience: Eric is excellent

Fantastic experience: Jenna was my instructor and I was very pleased with her. She helped me a lot. Instructions were easy-to-use at home and workout at class went very smoothly, I learned a lot and it was helpful. Would recommend her. Thank you.

Fantastic experience: Professional, engaging and so very helpful.

Fantastic experience: My hip is much better since starting treatment

Fantastic experience: Suffered from sciatica nerve issue due to pregnancy. Jenny was so sweet and so caring and did a great job in helping me get rid of this discomfort for good.

Fantastic experience: The rehab was extremely good. They really took the time to do exercises that fit into your recovery. I was very happy with the experience.

Fantastic experience: Jenna is the best therapist I have ever had over the years. She has helped me through this sciatic pain, with great success! Great stretches to do on my own. Great work in the clinic! She is a five star therapist!!

Fantastic experience: I was very pleased with the help of my therapist, Jesse. She is very caring and knowledgeable in helping me with my shoulder problem. Thank you Jesse.

Fantastic experience: I've been very impressed with the physical therapy services provided by Carly Jones. The treatment plan that Carly is providing to me is helping me with my lower back pain and numbness in my legs. Also, Carly has a great personality and "bedside manner" as they say. I look forward to getting together with her for my treatments. Thank you.

Fantastic experience: Great work from the Rehabilitation! I feel much better after my surgery! Thanks!!

Fantastic experience: Kristen is very knowledgeable on what she does and I highly recommend her for your pelvic health care provider

Fantastic experience: Jenna Sweet has been one of the best things that can/will happen to me! She is friendly, courteous, and she knows of what she speaks! Thank you Jenna!

Fantastic experience: I’ve never had a bad experience with Edward Elmhurst and their Rehabilitation services were no exception. Even though they are on high demand, they did their best to accommodate me as soon as possible. Very courteous staff, and my therapist Cheryl is phenomenal. She is very knowledgeable, helpful and understanding. She takes time to explain what she’s doing and why it’s helpful in my rehabilitation. I would highly recommend their services.

Fantastic experience: Wonderful exercises devised by the instructor Jeanne Zabel. Compassionate, experienced, knowledgeable. My pain began to ease from Day 1.

Fantastic experience: Erik Martinez, PT was great! I knew a lot of my knee issue was hesitancy plus the rest of the body needing some TLC with stretching and rebuilding (I has a bad muscle pull and laid low a month). Getting the right stuff down was and is key!

Fantastic experience: My physical Therapist Maria has helped me a lot with feeling better and showing me ways to work on exercises that will help me . I have more sessions that I look forward to for more improvement with my neck and shoulders

Fantastic experience: Margaret, the physical therapist, addressed my pain and needs very well. She was able to provide exercises in therapy and well as for home to help ameliorate my problem.

Fantastic experience: The physical therapists were friendly and new what to do to help my ailment. I was given exercises to do at home and they were very patient with me when they showed me how to do them. While doing exercises at the facility, they made sure that it did not produce any pain. I enjoy going to my sessions and feel that I will end up feeling better.

Positive experience: I probably should have ended it earlier, but I kept going because I was really hoping for more improvement. Looking back on it all, I don't feel that the cost and time spent corresponded to the value received. I was asked about goals up front, and was encouraged by the therapist at first, but then ended up feeling like it had been a waste of time even talking about them, because it eventually became apparent that those would not be the focus of the pt. The therapist wrote down certain other goals that I found later in mychart, and I probably should have asked more about them sooner, because later I don't recall any type of final analysis or measurement as to what percent of those goals were achieved. I dont know what final information was given to the doctor .The therapist was good about giving a lot of information to try to problem solve and answering questions, but it ended up being pretty overwhelming, there was a lot going on, not just one main issue, so things felt pretty much all over the place, then at the end, it instead came down to recommendations to focus on a few main issues. The therapist and all of the staff were very courteous.

Fantastic experience: I cannot rave enough about Kristen Vielma who was my pelvic floor therapist. She has an extreme wealth of knowledge and is a very understanding and caring person. When you leave her office you are given enough information to find what you need to work for you. She excels in her occupation and I would recommend her to anyone looking for a pelvic floor physical therapist.

Fantastic experience: Very pleased with the expert direction and exercises compiled by Amber Trick, my PT therapist. She has gone over and above in accessing my needs and she has given me excellent advice and exercises to do at home. This has been very effective. I would like to have an occasional refresher to continue my progress.

Fantastic experience: Wonderful experience! Jenny was super. She quickly determined my problem and took steps to help me. Thank you so much! Stella Homicki

Fantastic experience: The Physical Therapy at Edward Rehabilitation - Naperville is the best in Chicagoland especially Erik Martinez! They are the ultimate professionals!

Fantastic experience: I am very impressed with the way facility follows the steps for COVID-19. Also, everyone is very helpful and courteous. Make you feel comfortable to ease your pain! I really like my Physical Therapist. She takes extra and personal interest in my therapy to improve my situation. She is the best.

Fantastic experience: I had a stroke in early May 2021. After my hospital stay and in patient rehab I started out patient PT. I was very fortunate to get hooked up with Jenna Sweet at the Naperville/Rickett road location of Edward/Elmhurst. Her knowledge and patience have really helped me move forward in returning back to normal. I am at least 95% back after the stroke and recently started back up golfing a few weeks ago. I only have good things to say about this rehab center.

Fantastic experience: Appt. right on time, the therapist (Jennifer W.) well informed on my condition an needs, beginning exercises went well - not without some discomfort but never untolerable. Quite pleased with my care.

Fantastic experience: Well done. MACK

Fantastic experience: I was sent to Edward rehab for a fall. I was very dizzy, could not walk across the room with holding on to things. Margaret "Meg" was great. She worked with me for a week or two and discovered it was my neck that caused all my problems. I am so grateful that she taught me exercises that I can do at home. Great job MEG!

Fantastic experience: I am extremely pleased with your facility and Erik Martinez has been delightful to work with. He is professional, patient, informative and has an engaging personality. If I have any chance of recovering and getting my old self back, it will be with Erik’s help.

Fantastic experience: Asra is a wonderful therapist. She is personable and professional, helping me immensely with my speech therapy. She motivates me to continue with my exercises and helps build my confidence in my progression.

Fantastic experience: A very professional staff, from the call in for an appointment the time spent with the therapist, just absolutely five star top shelf

Fantastic experience: The only place to go. Jared and Eric are the best at what they do and will help you achieve your goals

Negative experience: I just called to schedule an appointment but asked if they took my insurance first. I will not specify the person's name who took the call but her answer was, "call them and find out." I've never had a hospital facility who didn't know which plans they took. If they are this unhelpful in just trying to set an appointment, I am probably best to look elsewhere.

Fantastic experience: Edward Rehabilitation - Naperville is a great facility and did a great job of my physical therapy. I especially enjoyed my interaction with the staff and my therapist, Jessie. I highly recommend Edward Rehabilitation - Naperville.

Negative experience: A total waste of time for parents and their preemies. Everybody just points fingers, but no one is able to help.

Negative experience: I want to give negative 5 stars. Still battling with my insurance and Edward billing. They file claims like a hospital. I am liable for 20x times than my copay as per my insurance provider. These guys file it as hospital and not as Office visit. Billing department is unresponsive and slacking. The office can't do a thing. Frustrating experience cost you $$$$$ Not going here again. I advise going to any other place. You'd potentially find them better. Never had a experience like this.

Negative experience: Let's start with the premise. Some months ago I thought it would be a good idea to go to Edward Elmhurst for the physical therapy for my back, given how origins of alternatives seemed kinda mystic and quacky. Moreso, doctors only have your well being in mind, correct? Boy, was I wrong. Let's continue with what I got from them. About half an hour of consultation. A few minutes on each exercise machine (only 2 of those I think). An A4 paper with exercises I would need to do. A rubber band. Okay, that's it. Price? $1500. For all that. The sad thing is that were the pricing any less unreasonable I might have considered going there again, but their short term greed made me want to never step my foot in there. Now I don't know about their other services, but if you don't want to get legally robbed, I'd advise against going for physical therapy at Edward Elmhurst hospital..

Fantastic experience: Exelent service