Pinnacle Hand Therapy
Information about Pinnacle Hand Therapy
23606, Newport News
Opening hours
- Monday: 9:30 AM – 6:00 PM
- Tuesday: 7:00 AM – 3:00 PM
- Wednesday: 9:30 AM – 6:00 PM
- Thursday: 7:00 AM – 3:00 PM
- Friday: 7:00 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
Pinnacle Hand Therapy: Reviews
Fantastic experience: I have had nothing but positive experiences with Pinnacle. The staff is very friendly, helpful, professional, and knowledgeable. They genuinely enjoy what they do and it shows. I went in not knowing what to expect, but any expectation I may have had was far exceeded. Highly recommend.
Negative experience: I showed up for my first appointment only to be greeted by a front desk admin lady demanding I wear a mask. The entire country has pretty much given up the mask mandates at this point including every medical facility I have been in the last 6 months. A place with that level of incompetence isn't touching me or getting a single penny from me. I promptly told them I will not be needing their service and walked out.
Public Health Emergency Ends on May 11, 2023 The purpose of this bulletin is to notify providers that the Centers for Medicare and Medicaid Services (CMS) has announced that the COVID-19 public health emergency (PHE) will end on May 11, 2023. Pinnacle Hand Therapy transitioned from the mask mandate on 5/11/2023. https://www.dmas.virginia.gov/media/5595/public-health-emergency-ends-on-may-11-2023.pdf
Fantastic experience: Staff is very kind and awesome when it comes to their clients
Thank you. It is always our goal to provide the best service possible when providing rehab for any and all diagnoses. We hope everyone who comes to Pinnacle will realize they will be embraces as if they are part of the Pinnacle family.
Fantastic experience: Everyone was friendly and I had a very pleasant experience with each visit.
Negative experience: Dr. Ross was very mean to me, she yelled at me bc I got physically sick in the office after asking me to stay when I told her I was I'll, most unprofessional physical therapy I have ever seen, 3 months off this place and every time I came in they made me hurt worst waist of my life attending this place.
Fantastic experience: Very wonderful office. Every staff member was exceptional, informative and kind. I highly recommend!
Fantastic experience: Excellent ...professional therapy . Dr. Ross and her qualified team of therapists made every visit a pleasure. I always felt better after leaving therapy for my hand. Their care and knowledge was evident in their daily routine. Patients were always in good spirits when I was there. Therapists were kind and caring...and for that im grateful. ❤
Fantastic experience: I'M SENDING THIS REVIEW FOR MY MOTHER VIOLA SWINTON. SHE'S BEEN COMING THERE ON A DAILY BASIS FOR FOOT WRAPS. SHE SAYS DR. ROSS IS A GREAT DOCTOR. SHE ALSO SPOKE VERY HIGHLY OF A NURSE NAMED BREEZE. SHE SAYS SHE WAS GREATED EACH AND EVERYDAY BY THE MOST FRIENDLY AND PROFESSIONAL STAFF. DANIELLE AND SHARDAC WERE FABULOUS TO HER AND HER HUSBAND. SHIRLEY THE SECRETARY WAS ALWAYS COURTEOUS AND KIND TO MY MOTHER. THANK YOU TO EACH AND EVERY STAFF MEMBER AT THIS FACILITY. GREAT JOB!!!
Fantastic experience: Today was my first time here and I was blown away by how kind eveyone was. They took their time with me and eased all of my fears. I am so glad this is where I will be going!
Fantastic experience: If you ever need therapy on your hand or wrist THIS is the place to be!! Dr. Ross & her team are awesome! My broken wrist could hardly bend at all , but you should see it now! Breeze & all the rest really know what they're doing! Everyone is very nice & friendly, will definitely miss them!
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