TPMG Physical Therapy

Fantastic experience: Darren took the time to evaluate me for my needs. He was professional and kind with me.

Positive experience: My husbands first visit paid $70 for a consult which I thought I received by the Orthopedic Dr visit prior to this one. Did not receive any physical therapy. Waiting on the second visit.

Fantastic experience: I was hesitant when my doctor recommended I go to physical therapy for my back & knee (both have arthritis), but now I am so happy she did. I have nothing but good things to say about this place. Jordan Lee and his assistant Jessie were awesome! My back is feeling good and I haven’t had to wear my knee brace in weeks. I should have done this a year ago.

Fantastic experience: The best ,they care

Fantastic experience: I have had 2 several weeks long period of physical therapy at TPMG. The first period was several years ago, to address chronic mobility problems related to arthritis and a broken spine the resulted in surgery and a long recovery of immobility. The therapists were pleasant, attentive and very knowledgeable and competent. I have recently returned for therapy to improve my balance.

Fantastic experience: I’ve being going to TPMG physical therapy for about a month and a half and it’s been such a pleasant experience. The therapists and Aids are extremely kind, polite and friendly. I don’t interact with any other therapists but my own (Jordan and Spring which is fine) and the environment is so welcoming. The exercises they give me and the care they give to make sure they’re going at my pace, making sure I’m okay throughout the exercises and listens WELL to my needs. I might be actually sad when it comes to last appointment. I’ll miss their faces for sure.

Fantastic experience: Great experience, I love the place and staff. Everyone is so friendly and nice.

Fantastic experience: Meagan is GREAT!

Fantastic experience: Good and efficient

Fantastic experience: Professional and very caring staff.

Fantastic experience: Excellent and knowledgeable staff

Fantastic experience: Professional and friendly! From the moment you are greeted by Miss Lena you know you're going to have a great experience. The PT staff is awesome.

Fantastic experience: Positive experience throughout. Lisa was a pleasure to work with. She added several exercises to my routine and offered suggestions to improve my technique. Look forward to what comes next.

Fantastic experience: The therapy is helping and my doctor understands my goals and has developed exercises to help me reach them!

Fantastic experience: Thanks to Jessie P. I am getting back to where I was before taking three falls over two months. Jessie had been working with me before I fell and I am thankful to have her working with me now.

Fantastic experience: Great experience working with the therapist.

Fantastic experience: I ALWAYS receive excellent service beyond excellent really!! There is nothing like a doctor or doctors who take the time no matter how long it take to address EVERY concern you may be having. Love Love Love the entire staff!!!!

Positive experience: It was Great the ladies at check in are so Awesome My sesson went wonderful she made me comfortable to start and went through some light work out sessions I could do to help me work out my pain & limited mobility issues. Which made my day. She really made it enjoyable to do the whole process time went by real fast. AWESOME WORK OUT !!

Fantastic experience: Therapist have helped me regain strength with regular sessions and evaluations. Great staff.

Negative experience: Everyone is friendly and provided great care. They worked well with the patient. I am very satisfied with their care.

Fantastic experience: Very professional and cordial, attentive to my needs.

Fantastic experience: I love this place! Darryn and Katlynn have been wonderful to me. They have helped me so much not only physically but mentally. They were very caring and explained everything to me about the program I would be doing. Also the ladies that come and get you started on the equipment always greet you with a smile. The atmosphere from the check in desk, the ladies who get you started and my wonderful physical therapists are the best! I couldn't be in better hands. It's just a great place!. Thank you so much TPMG!

Fantastic experience: Staff very attentive

Fantastic experience: Since day one this staff has been very professional nice and cared for my progress.Joshua,Katelynn,Lena , and Carmen have shown nothing short of caring to promote my progress! Due to their dedication I am now able to take a few steps along with being able to get up my stairs which it’s been two years since I been able to do that.So thank you all for the support you’ve given me!!!⭐️⭐️⭐️⭐️⭐️You all rock!!!!(Oh Lena and Carmen front receptionist staff are the bomb) Mrs. Wheeler

Fantastic experience: Megan was pleasant, helpful and very knowledgeable.

Fantastic experience: My experience at TPMG Physical Therapy has been very important to the improvement in my shoulder and neck. Thanks

Fantastic experience: I feel relieved and hopeful TPMG Physical Therapy can aid in my recovery and improve my mobility and pain mitigation.

Fantastic experience: This team is smart, caring and very effective. I’ve been there for two different injuries and they have correctly diagnosed and treated both. I will continue going to TPMG for any necessary PT.

Fantastic experience: There is not a single physical therapist or member office staff that isnt amazing! i have seen about five of the therapists as I am sort of on PT more long term. They have all been so helpful and understanding of my chronic conditions and support me on days where the pain is worse or when I am feeling light headed. PT has helped me make some lifestyle changes and i have been losing weight and eating better. Their encouragement is what has led me to prioritize my PT daily with at home excercises that are given to me. The office staff is always kind and accommodating and all three ladies are very friendly! Kaylynn usually brings me to my warm up bike and she is very sweet!

Fantastic experience: Jesse and Josh are awesome. Thanks.

Fantastic experience: The therapists, Michael & Jessica, along with their assistants were all excellent. The front desk staff were efficient and very courteous. I never had to wait and in fact, they were usually running early. Very pleased!!

Fantastic experience: I love TPMG Physical Therapy. Michael and Jesse are kind and thorough. The staff are all friendly and helpful. Very positive atmosphere

Fantastic experience: My appointments have been very professional. Thanks.

Fantastic experience: Very positive experience on first visit. Looking forward to working with DR Hemenway and his team!

Fantastic experience: Jordan seemed receptive and thorough.

Fantastic experience: This place is amazing! I have been attending TPMG Physical Therapy on Omni Blvd for 5 weeks and my treatment by everyone that I have encountered continues to exceed my expectations. I have had physical therapy at several practices on the peninsula in the past; however, this place is the model for how a physical therapy practice should be run. All of the staff, from the schedulers to the therapist assistants to the physical therapists, are kind and engaging. The patient’s concerns are incorporated into the scripted treatment plan, while constantly ensuring the patient’s comfort. The appointments are punctual and during the rare occasion that I have had to wait to get started, I didn’t mind waiting because I knew that my session was not going to be compromised.

Fantastic experience: Everyone There is fantastic and very patient. Keep up the great work.

Fantastic experience: The physical therapists were friendly, helpful, and knowledgeable. They provided helpful information without judgement.

Fantastic experience: Treated with respect and kindness. Truly appreciated Joshua very thorough including me in planning care. Outstanding experience!

Fantastic experience: It's a great place with very caring people that are very professional and knowledgeable in their field. What made every visit so enjoyable was checking in with Miss Lena Sheppard. She is a beautiful caring person that is excellent in her position. Beautiful smiles and a personality to match. TPMG has the best in all areas of care.

Fantastic experience: I am very impressed with the TPMG Physical Therapy group. Everyone in the office has been very professional and helpful. I have been working with Joshua for Physical Therapy. He is smart, patient and extremely insightful. Joshua has been helping me with the exercises. I have seen a reduction in my pain. Hopefully in time I will be out of pain thanks to Joshua. Thank you!

Fantastic experience: During the past several weeks , I have learned so much about my condition that sent me to TPMG Physical Therapy. I am so grateful to have met the awesome staff ; from the check-in to the therapist. Keep up the great work you all are doing. Thank you

Fantastic experience: Very patient and informative

Fantastic experience: Excellent Patient Services and Professionals in Health Care Services are Very Kind, they help you in Every Step of Your Health Recovery making you feel treaded like the Way you Should During a Difficult Time when You Need Healthcare Help, Highly Recommend.

Fantastic experience: The receptionists are very friendly. Lena knows what is needed and how to get it. The exercises are well planned. The therapists are knowledgeable and want you to be comfortable but also make progress.

Fantastic experience: I’ve had 2 frozen shoulder episodes and a rotator cuff tear. The staff has done an amazing job getting my shoulder working while being careful to ask about pain levels

Fantastic experience: Everyone is friendly and on time.

Fantastic experience: My therapist is great! Cares about what she is doing and really takes good care of me

Fantastic experience: Great services friendly and professional staff

Fantastic experience: I have had a good experience with the TPMG PT group of people. Always feel much better when I leave them.

Positive experience: The doctor was very professional, but the scheduling office / reception desk needs some improvement.

Fantastic experience: Very professional, concerned about my physical ailments and provided adequate solutions to relieve my ailing back. Josh provided additional stretching exercises that have given me a lot of relief from my pain. I am very grateful for his expertise.

Fantastic experience: I love

Fantastic experience: They are very kind and patient. They play good music too. I am making great progress.

Negative experience: Carmen the front desk receptionist needs an attitude check. Should not be snapping at clients. Get her some coffee or something.

Fantastic experience: They are always a 5 star. Never have I ever had any problems!

Fantastic experience: Always nice and personable

Fantastic experience: Great experience at my first visit with TPMG Physical Therapy. I’m confident that I will exceed my goals as I recover from knee replacement surgery.

Fantastic experience: Appointment was for the evaluation for baseline levels for balance and walking. Everything was explained thoroughly. The therapist listened carefully to my concerns and will create a treatment plan that addresses those concerns.

Fantastic experience: Physical therapy helped my neck back and shoulder pain that I've been suffering with for years, massages, chiropractor, acupuncture, cupping etc only provided temporary relief, hopefully this will solve my suffering for good. Only had one session but it seems promising.

Fantastic experience: My therapist, Josh Hemenway, is great. I’ve been working with him since September and each week I can see my improvements and strength returning. I also look forward to going to PT. He’s very personable and effective. The team there is friendly, as well as reception!

Fantastic experience: Fantastic PT facility! The staff are fantastic from the time you walk in until you have completed your therapy, 5 star!!! Highly recommend

Fantastic experience: I highly recommend Derryn and Caitlyn. They are very professional, knowledgeable and great at their jobs.

Fantastic experience: Everything was good. Nice service and quick.

Positive experience: First visit. I am excited to continue with what Darren has planned

Fantastic experience: A great team of physicians

Fantastic experience: I was called in for my appointment on time Jordan is very good with what he does I enjoy spending the time getting my body back in shape and he's doing a wonderful job I really appreciate him

Fantastic experience: Lena Shepard was so incredibly kind when scheduling my appointments with the therapist. She is the light that shines so brightly in the Newport News office, TPMG physical therapy. She is calming and very professional and goes above and beyond to help patients that are struggling with mobility and pain. Always smiling and always willing to help not just me but others. I witnessed many kind acts while waiting to schedule my appointments. 5 stars to Lena Shepard for going above and beyond the call of duty ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: The staff are all very friendly and knowledgeable

Fantastic experience: Great experience with one on one care to help you get back to normal

Fantastic experience: Recovery from knee surgery, I feel my car has been better than expected.. much appreciated!!

Fantastic experience: Everyone at T.P.M.G. P.T. is fantastic, Darren is a fantastic physical therapist and everyone that works with, around and for him are great people also.

Fantastic experience: Micheal and Jordan and others (names have left my brain)have been awesome in trying to get me on my feet again. Always call me by name and take a moment to ask about my week and how I'm doing.

Fantastic experience: therapist was thorough and gave easy and detailed instructions,

Fantastic experience: I am very pleased with my progress at TPMG Physical Therapy.

Fantastic experience: I have been apatient of TPMG physical theropy for over five years and they have helped greatly.

Fantastic experience: Appt for pretherapy to prepare for revision surgery left knee. Convenient location close to Orthopaedic Dept. Michael Bolosan was so helpful with explanation what I needed to focus on prior to surgery 2 months away. He showed me the exercises and explained the reason for them. His advise was exactly what I needed. I'll be so much better prepared for surgery; I am in excellent hands.

Fantastic experience: Very organized. No wait. My first impression was positive and that I will benefit from my visits. very in-depth assessment of needed physical therapy and easy to follow at home daily exercises.

Fantastic experience: This is the second time I have come here for physical therapy. Therapists and office staff are very nice and professional.

Fantastic experience: Through evaluation.

Fantastic experience: Everyone is very friendly, attentive and supportive, from the tech who welcomes me to the therapy room and sets me up on the recumbent bicycle to the tech/therapist who is working with me at the appointment. The tech/therapist is with me the entire session, is focused on assisting me with the exercises, explaining how to do the exercise there and at home. Everyone I've worked with there has been very helpful and I have come a very long way in my recovery because of their efforts!

Fantastic experience: Excellent and very thorough consultation.

Fantastic experience: Everyone at TPMG Physical Therapy was very friendly and knowledgeable. My therapist, Mary Beth was very thorough and listened to me.

Fantastic experience: Mary Beth was exceptional as my PT provider. She took the time and patience to develop my custom treatment plan as opposed to an off the shelf routine. Highly recommended.

Fantastic experience: Out of ever department in the whole building,I feel like they are the only ones that care.

Fantastic experience: Great PT sessions! Therapists are very knowledgeable and through. My results were great! Thanks team!

Fantastic experience: I went there before my Dr had ordered an MRI this summer for my shoulders, ended up having my rotator cuff surgery in November. The staff is very knowledgeable and kind. From the women at check in to the therapist. Jessie whom I worked with over the summer, remembered me and is awesome!!!

Fantastic experience: I am currently doing PT at the TPMG Physical Therapy center. The entre staff is very helpful and super friendly. I am looking forward to continuing my PT and improving over the next several visits. Truly enjoy the staff and coming to PT. Thank you, Emily Petro

Fantastic experience: Every therapist that has supported me has been awesome. The therapy is doing what is intended and I’m able to go home and continue the exercises. Derynn in particular was able to bring me great relief after having a recurrence of a back flare up. I’m grateful for each one’s expertise and professionalism.

Fantastic experience: My PT was very thorough and answered all my questions. I left feeling very good about our plan to get full mobility back.

Fantastic experience: Excellent staff.

Fantastic experience: Excellent Physical Therapist (Mary Beth Newsome) and the place is very well run. The ladies who manage scheduling and check-in do an outstanding job. They are so darn efficient.

Fantastic experience: The TPMG physical therapy staff is amazing! I have been seeing Jordan for a couple of years now and he is always very patient with my limitations and his knowledge in his field is by far the best! The ladies at check in are always pleasant and have a smile on their faces. The whole staff is amazing!

Fantastic experience: I am getting excellent PT since I have been going.

Negative experience: This office is not at all concerned for your health or well being, their primary care is money. My mother was referred there for a shoulder injury; they charged her for an evaluation and set her a 4 week plan. They didn't explain anything; didn't go over the exercises she'll be doing each session or her treatment plan. When she went for her session, the therapist did not attend her, a tech did instead. The tech leading her through the exercises was rushing her. They put her on one machine, left, when mom said she was in pain, they moved her to another machine and left again. She was still in pain, so the tech told her to stop and they put her on the ice machine (for which they also charge you). The whole exercise lasted 7 mins but they still charged her for a full session. When mom tried to get a refund, the manager told her that cycling clockwise and anti-clockwise counted as 2 separate exercises and they were charging her for 3 exercises on the 2 machines. I found that so absurd because I've been to PT somewhere else and had a very different experience. Overall, TPMG are very negligent and they simply don't care about you as a patient or a person even; more so if you're a minority with an accent or a POC.

Fantastic experience: The TPMG Physical Therapy group is excellent. The entire team is friendly, professional, and efficient. This was my first experience with Physical Therapy and the sessions, procedures and desired outcomes were explained in detail. I would recommend this group without hesitation. They are wonderful.

Fantastic experience: I love this physical therapy! Very clean! They care about your healing and try their best! Very professional as well! I love TPMG as a whole! They have great drs who don’t look at you as another dollar but they care about you.

Fantastic experience: TPMG Physical Therapy has been there for me several times over the years when I have needed them. This last time, after surgery, Michael has done a great job of working with me to strengthen my back and core. He modifies exercises as needed and he encourages me to stretch out those muscles I haven't used for awhile. Everyone there is friendly and kind. Highly recommend them if you need physical therapy.

Negative experience: I am used to a 2nd tier physical therapist. A therapist who has gone to school for manual therapy. The person I had was more concerned about my lower back when it was my shoulder causing my pain. Will be looking for a more qualified therapist.

Negative experience: On Mon. I had an 11:50AM appointment for a Flu shot. The instructions were to wait in the car and call an 800 number. That did not work. I banged on the door and was let in and told the receptionist I was there for my shot. I waited a long time. A lady I talked to had a 12:15 and was called ahead of me at 12:43 when I left. My wife waited in the car all that time. When I got home my blood pressure was 154, the highest in over 5 months (108 readings). I can understand waiting for a doctor almost an hour- NOT for a simple flu shot. My experience on Tuesday (Physical Therapy) with Michael Bolosan was great!