Mountain States Hand and Physical Therapy, Inc.

Fantastic experience: Great physical therapist, very knowledgeable and caring. Thanks

Fantastic experience: Kortny and the Mountain States team are terrific! Very knowledgeable and thinking outside the box for treatments that accommodate unique situations!

Fantastic experience: Great therapists !

Fantastic experience: Everything is great! I just have to do things at home to improve.

Fantastic experience: Pam is the best PT. She knows exactly what to do the get you back to feeling good.

Fantastic experience: Great PT-Keith, good educational instruction.

Fantastic experience: I am seeing Kortny, she is absolutely fantastic! I also saw Sheila once before switching due to Medicaid silliness and she was also great. The facility is really nice, large and open for exercises, individual rooms for more private work. 100% recommend

Fantastic experience: Kortny is awesome! She is knowledgeable, professional and personal. She has experience will all parts of the body and can easily help you. I can’t recommend her enough! She helped my husband and I after shoulder surgery and other issues!

Fantastic experience: Very friendly and knowledgeable staff.

Fantastic experience: Kortney got me going into regaining my balance issues. Thank you. It was great working with her.

Fantastic experience: If you find yourself trying to pick a facility for PT, look no further! Sheila and her team are AWESOME! I had back to back Dupuytren's contracture release surgeries and my hands were a mess. I started PT at Mountain States for the first one and returned for the second one as well. Outstanding, professional and personalized care! At this point, I feel like I'm visiting friends.

Fantastic experience: The staff such as Jane is the best therapist I have ever interacted with.

Fantastic experience: Sheila listens and is very helpful

Fantastic experience: Mountain States provides excellent care and therapy - (and is conveniently located). I highly recommend therapist Kortny Cook. Check out her extensive and outstanding resume on their website!

Fantastic experience: I highly recommend Mountain States Physical Therapy! I have had 2 hip and 2 knee replacements plus back problems most of my life so I have seen many physical therapists and Kortny Cook is the best PT that I have ever been to. She is so knowledgeable, professional and kind. My plan of care was always geared to my individual needs and when I had questions or a set back she knew exactly what to do. She is really the best! And the office staff is great too!

Negative experience: I felt Kortney was demeaning and dismissive. She was not interested in work I had and have been doing for my balance issue. She is not personable and further, I think she wasted my time and Medicare money. When evaluating "progress" she indicated she was not versed in movement disorders, it would have been helpful had that been stated initially.

Fantastic experience: This appraisal is from Kathleen Gomez. I have chosen my Mountain States Hand and Physical Therapy and specifically Kortny Cook for three different issues. She is wonderful. Takes her time, evaluates, explains the program she lays out, and helps me work my way through to a better and healthier me. I am so confident with Kortny and Mountain states that I would recommend her to anyone who wants a to improve their health.

Fantastic experience: The therapist is very helpful and understands my situation.

Fantastic experience: The therapy at Mountain States is outstanding. My therapist, Jane, is fantastic. Everyone is very competent, friendly and eager to make their client's life better. I would highly recommend this group to everyone.

Fantastic experience: Pam is so knowledgeable and talented. She has helped me tremendously.

Fantastic experience: Mountain States has been a great place for my therapy. All the staff is welcoming and professional. Kortney Cook has been my primary therapist and she is fantastic. She is very personable and explains what needs to be done, reviews progress and next steps. I highly recommend Mountain States Hand and Physical Therapy, Inc.

Fantastic experience: Jane, my physical therapist, is exceptional! She listens to me and understands my particular needs. I highly recommend her and Mountain States.

Fantastic experience: These guy's are great. My physical therapist was Jane, who's VERY knowledgeable and absolutely lovely! I couldn't picture myself going through this tough journey with anyone else! Thanks again helping me avoid surgery!

Fantastic experience: Highly professional and experienced physical therapy staff

Fantastic experience: Have had very thorough and helpful therapy for my finger that had osteomyelitis. Very good experience

Fantastic experience: Angie is excellent! She understands the issues, is professional and is very sensitive.

Negative experience: The caregivers are nice. However, the billing department is incompetent and disorganized. They do not use online bill pay, you cannot pay bills in person, and the staff will redirect you 4-5 times to pay your bill by phone. Also they have difficulty properly preparing insurance paperwork.

Negative experience: My mother, who was in an accident, used this facility. She has great insurance through her partner's Union job and has never had an issue with submissions. MSH-PT submitted the request, but it was found that they sent it to the wrong address. We notified the PT office of the mistake and again gave them the correct address with the direct number to the insurance rep. my mother was never contacted... they have her cell phone number and could have easily remedied any issues with one phone call to her or the insurance company. She assumed all was fine. UNTIL my mom was served a Notice to Appear in court, now, she faces over $1000 in court fees and the full amount of the PT. At best, their office staff does not have a good protocol with follow-up or concern for the patient- regardless, it has caused a poor woman much grief, stress, money, and NOW a court appearance as she navigates recovery... I expect that the office will say that they have never had this kind of issue before... but the fact of the matter is, they do now. And it could have easily been avoided with proper follow-up and oversight. We are actively telling people to avoid this place.

Fantastic experience: Elizabeth was far and away the most thorough, knowledgable, and thoughtful care provider I've ever had the pleasure of working with. She gave all my questions equal consideration and was very practical and straightforward about what what to expect over the course of my treatment. The depth of her expertise was apparent as soon as our session began and at no point did this quality waver or degrade over our long consultation. I am more optimistic than I've ever been regarding the potential improvement of the issues that brought me to this clinic!

Fantastic experience: Sheila Morton is awesome and was super helpful in enabling me to get my wrist back to full functionality after a recent sports-related fracture. She's highly skilled, a great communicator, and was very encouraging. I am extremely pleased with the quality of her care and physical therapy, and of this clinic. I would highly recommend Sheila Morton and Mountain States Hand and Physical Therapy to anyone recovering from a sports injury.

Negative experience: The therapist made us feel like we were a burden to be there and couldn't wait to move onto the next patient at each appointment. The last appointment the therapist was 20 minutes late she didn't apologize just had my son come to the back. She was going to cut his time short until I advcoated for him. For this reason and others I do not recommend this facility.

Fantastic experience: I met Pam over 25 yrs ago after a car accident. She has remained my “go to” person for anything that has come up- I’ve had my share! She isn’t just my PT, she has become my friend! She really cares for her clients. I have benefited greatly and continue to do a host of exercises she has shown me to enjoy my life! I highly recommend her!!

Fantastic experience: Great experience, loved it there!

Fantastic experience: Great experience, loved it there!

Fantastic experience: Was reluctant to go to more therapy.... Doctors said Go, I said NO. Sister said Go.... I went. I am so glad I did. I have a traumatic brain injury. I'm so tired of doctors. I was graciously greeted right from entering the front door. Everything was lovely!! Hail to Amy for being my Therapist. I must say Amy made this appointment one of my best since my August accident! Do not hesitate to reach out for care here!!!! I'm glad I got "pushed" into it!!! Let's hear it for Amy!!!! THANK YOUI!

Fantastic experience: I have used Mountain States for several issues over the last several years and have found the entire staff well versed in their knowledge of the human body and has accomplished success in every way for me. I would not hesitate to use Mountain States Arvada for any of my physical therapy needs.

Fantastic experience:

Fantastic experience: Long time favorite over 20 years. The Mountain States team is beyond compare.

Fantastic experience:

Fantastic experience: I've been going to physcial therapy for awhile and mountain States is really good. They are very thorough and always safety conscious. Always polite, and considerate. If the exercises that they gave you to do at weren't working for you, they will always give you couple of different ways to do that same exercise. Very warm and friendly place. I love this place I wouldn't go anywhere else. Margie