Turning Point, Inc.
Broadway 680
07514, Paterson
(973) 239-9400

Opening hours

  • Monday: 8:00 AM – 4:00 PM
  • Tuesday: 8:00 AM – 4:00 PM
  • Wednesday: 8:00 AM – 4:00 PM
  • Thursday: 8:00 AM – 4:00 PM
  • Friday: 8:00 AM – 4:00 PM
  • Saturday: Closed
  • Sunday: Closed

Turning Point, Inc.: Reviews

3.6/5 (29 Reviews)
Joey Lozada 1 year ago

Negative experience: This place is the worst IOP program I’ve ever been to. They do NOT care about helping you and are money driven. I’ve been in the program for about 3 months because I needed help which was difficult to request help in the first place. My counselor, Eleanor Dragonetti, discharged me from the program because they word for word “weren't making enough money off of me” due to the fact that I had mandatory court dates I had to attend on specific dates. Regardless of my mandatory court dates and proof from the courts, they didn’t want to hear it. I had asked if one of the staff, David Tauber, write up in my discharge papers stating the reason I was let go was because of my schedule not working with my court dates in which he agreed to write it up himself personally. Instead he had my old counselor Eleanor Dragonetti, (who is no longer a staff at Turning Point) write up a false report stating my discharge is due to me ‘not answering my phone’ and being ‘disruptive’ in group by being on my phone. I am still in touch with the individuals who attended group at Turning Point with me, where I have witnesses reporting I was never on my phone during group sessions and there is no proof of me missing a phone call when I had to attend a court appearance. They are extremely unprofessional.

Turning Point, Inc.

Joey, we are sorry you had an unpleasant experience. This review has been shared with the OP Supervisor, Matt. If you would like to discuss it further with him he can be reached at 973-239-9400 ext. 223

Betsy Nazario 2 years ago

Negative experience: 4 star yeah ok… I was short term I never saw my counselor showers were freezing. We were not allowed to eat or save our snacks. I wanted to donate a microwave. Because cold food they said no. A lot of free time. I didn’t learn NOTHING.

Christopher Lundquist 2 years ago

Positive experience: Check in was absolutely horrendous but overall they have a great program if you need help.

Turning Point, Inc.

Christopher thank you so much for the open review. If you would be so kind as to share more details about your check in experience by emailing Dawn Knill at [email protected] it would be extremely helpful. We are always looking for ways to improve our processes whenever possible. We look forward to receiving your email.

Peter Kohut 2 years ago

Fantastic experience: I have one year of soberity thank turning point!!!!!! Dave should get raise!!!!!!!!

Turning Point, Inc.

Thank you so much Peter. We will certainly share your comments with leadership and Dave. Contratulations on your one year of sobriety. Keep up the great work. Feel free to reach out via email to our director of development and public affairs with any written testimonial you are willing to share and that we might use on our website for others to be encouraged. Her name is Dawn Knill and email is [email protected]

william green 2 years ago

Positive experience: Best place ever i have been through 5 rehabs in my 54 years of life. I went to turning point september 2 2010 i have been sober now for over 5 1/2 years. I owe my life to this place. I have never been happier in my life. Highly reccomend Turning Point.

Paul Simone 2 years ago

Positive experience: I went to the turning point in 1999, when I finally got sick of my addiction with drugs and alcohol, I tell you that they have the best cosulers and Help me from the first day I was there a knew my inner problem and Used that. They told me to write my family A letter letting them know I was sick and I was sorry on how I hurt them and they was glad to see me get help for I changed 100% with the way the turning point handle My personal problems I Now speak there every month to help others get well they are the best now I am 17 years clean because of the turning point..

Kenneth Townes 2 years ago

Fantastic experience: Friendly staff

Turning Point, Inc.

Thank you Kenneth. We try our hardest to find staff who embody passion and kindness.

Magda Harris 2 years ago

Negative experience: The program is great but the food sucks, clients from jail preferred going back to prison than eating the food and it’s a great rehab they have very good stuff other than the food the program works I would recommend it to anyone!

Turning Point, Inc.

Magda thanks so very much for your review. We take all input seriously and will certainly share this with the leadership team. In terms of food, we regularly meet with our caterer and share feedback as well as seek other options. We are glad to hear you are doing well.

Steve 2 years ago

Fantastic experience: Now I don't have to drive all the way to Hoboken. I can have a relaxed drive and eat some great food!

Turning Point, Inc.

I beliew you chose the wrong business when writing this review. We are not a restaurant.

Carl Winslow 2 years ago

Fantastic experience: If it's good enough for the Winslows, it's good enough for every family!!

Turning Point, Inc.

You might want to check the business you just reviewed as you may have chosen the wrong Turning Point. We are not a food establishment.

Donna Milano 3 years ago

Negative experience: Food is horrible and one staff member named Justin cursed me out on the daily.

Turning Point, Inc.

Thank you for sharing your feedback. We are always looking for ways to improve our services. We will share this with the executive catering company which provides the food. Please call discuss further. When calling ask for extension 220.

Cole Lacava 3 years ago

Positive experience: I won't go into all the details as to why I don't rate this place a 5. I will say tho if you want it it's yours. Your relearning loving & even getting to know yourself. Go in with open eyes yes but at the same time new pair of glasses. Make some friends but watch ya back because they do over crowd. With that being said it's all the more reason to get clean, a big part of our country is dying, this is WAR. Fight the good fight & it starts at turning point they maybe be strict but for good reason. I got clean here & in March I'll have 6 yrs. Yes I am able to count by the yrs bow. Glory to God!

Turning Point, Inc.

Cole, thank you so much for sharing this with others. Please reach out to our director of development and public affairs at [email protected] as we are gathering personal testimonials. We would love to hear more about yours and share with others who might be inspired by your courage.

Catrina Oliver 3 years ago

Fantastic experience: I just left from there a month ago. It's a wonderful rehab and the food ,workers are great. I would recommend this to anybody. They time out with you. You don't have clothes they will get some from you. Get you on your right meds if needed. The groups that we had were encouraging. The staff is wonderful. Your clothes and linen will always be washed. I love this place. Thank you for all you have done for me.

Turning Point, Inc.

Thank you so very much for your kind words. We will pass this along to the frontline staff. Feel free to reach out to our development and public affairs director if you are ever willing to provide a testimonial for our website. Follow us also on Facebook and Instagram. Keep up the good fight!

Joseph Dipaolo 3 years ago

Negative experience: This place gives the minimal treatment I found metal in my food while I was staying there I was kicked out for grabbing a shirt from someone else's room the staff is really disrespectful a lot of racism going on in there. Did you not help you with any housing aftercare the medical team didn't even care that they were leaving me to be sick on the street the only one there who cared was the nurse Patrick he's an amazing person who has a great heart and cares he deserves better and to be working at a different place a lot of people should be telling the state how they overcrowd people and mistreat the clients I will definitely be making my phone calls to the state about this place I would never recommend going there if you don't have to.

Turning Point, Inc.

Thank you for taking the time to share your feedback. We take all reviews seriously and will use them in our continuous improvment effort.

Dylan Himes 4 years ago

Fantastic experience: Great place resourceful. And the employee's helped me they may help you! Keep the respect get the respect

Turning Point, Inc.

Thank you Dylan. Sorry for the late response. If you are willing to share more of your testimonial please contact our director of development at [email protected] Have a wonderful holiday season.

Debbie Fuss 4 years ago

Fantastic experience: If you are really ready to stop using..than this place WILL help you if you let it.. My drug was heroin and I never thought I could ever live without it again....the last time I used was on February 1 2020 and if it wasn't for the staff here , I probably wouldn't be here today...They gave me the help, support, and knowledge that I needed and will carry it with me forever ...Thank you all again for helping me live again !!!

Turning Point, Inc.

Thank you Debbie for the review. Sorry for the late response. If you are willing to share more of your testimonial please contact our director of development at [email protected] Have a wonderful holiday season.

Adel Ahmed 4 years ago

Fantastic experience: Excellent staff and amazing counselors. Professional help from individuals who truly care about recovery. As a client of Turning point they met my needs and gave me the tools necessary for my recovery to live a drug free productive lifestyle. My name is Adel and I am sincerely grateful for Turning point. A special thanks to Michelle, Sara and Sam for all their effort and support and to all the rest of the staff, I will never forget...... ❤️❤️

Turning Point, Inc.

Adel, sorry for the late response. Thank you for sharing. If you would like to share more please contact our director of development and public affairs at [email protected]. Have a wonderful holiday.

Shawn 11 5 years ago

Positive experience: I could write a horror story about this place. The truth is though that horror story is nothing compared to the horror story of Alcoholism and addiction. If you're ready your ready,if you ain't, nothing is going to help you. YOUR HEAVENLY FATHER WILL NEVER LET YOU DOWN PRAY

Lori Collette 5 years ago

Fantastic experience: It save my live the very best decision I ever made they taught me skills and education that i need to have so i can have a drug free life im still off of hard core drug and living my best life 4/29/2011is my soberty date Thank Y'all Always

Turning Point, Inc.

Thank you Lori for the review. Sorry for the late response. If you are willing to share more of your testimonial please contact our director of development at [email protected] Have a wonderful holiday season.

Amani Franklin 5 years ago

Fantastic experience: PRINCIPALS OVER PERSONALITY, HONESTY, OPEN-MINDEDNESS & WILLINGNESS, RECOGNIZING YOUR THINKING ERRORS, UNDERSTANDING THE PSYCHO-DYNAMICS & BIOLOGY OF THE DISEASE, & REMAINING TEACHABLE are necessary if you want to obtain your SOBRIETY. Turning Point is a phenomenally exceptional place to learn about the intrinsic coping skills and other vital tools to address your addiction to drugs & behaviours. In the words of an old quote......"Free your mind and your a$$ will follow!"

Turning Point, Inc.

Amani thank you for the review. Sorry for the late response. If you are willing to share more of your testimonial please contact our director of development at [email protected] Have a wonderful holiday season.

Diane 6 years ago

Negative experience: Horrible. Don’t go. They are liars

David Bridges 6 years ago

Fantastic experience: Turning Point saving lives every day, the waiting time can be a pain at times however you do get in. The facility is located in the old Barnert Hospital on Broadway in Paterson, NJ.. Dealing with recovery scares everyone, by coming, listening and learning about early recovery and doing the steps. It's a beginning to show how to obtain support and learning making meetings remember 90/90. The need of having a sponsor, home group and support group makes the difference. Twelve-step programs are self-help meetings where participants admit past mistakes, surrender to a higher power and learn how to stay sober...

Jay Cap0 6 years ago

Negative experience: This place is a joke

Turning Point, Inc.

We are sorry to see your negative review. We take observations about our service very seriously, and we are committed to providing every client with the best experience possible. Please call us at 973-293-9400 ext 220 to speak with Heather about your situation to help us best understand how we can assist you.

Manny t 7 years ago

Fantastic experience: Great staff with amazing hearts.

Jensen James 7 years ago

Positive experience: Thank you for helping me turn my life around

Beth Devine 7 years ago

Fantastic experience: I've tried this program several time despite the environment the staff is awesome and alway there if you need them It's all about you and only you You came there to fix you and if you keep that mind set and apply yourself in the activities they apply then there will be no worries and a definitely guarantee you won't involve yourself with the negative

John Kurdes 7 years ago

Fantastic experience: This place saves my life. It has a set regiment and is very consistent with its education on addiction. The counselors are very good there time is restricted due to so many clients.

c a 7 years ago

Positive experience: The facility itself was extremely dirty, there was a ton of drama, and they give the patients expired snacks, however if you can go to this program with an open mind and keeping to yourself isn't an issue then I'd say go for it! The program itself saved my life and the big book meeting brought in on Sundays is fantastic. It's not a cushy rehab but in my opinion rehabs shouldn't be a place where you are comfortable because then some would use it as more of a vacation then a place to get well. So all in all it was a great experience but definitely not for the 'premadona' type.

Nikkie S 7 years ago

Negative experience: Turning Point of Paterson,NJ is a huge joke. If your looking for a place to go that provides individualized care this is not the place. First of all its a state run facility. The place is a dump. The staff is not required to have any form of degree outside of the counselors. The unit staff are the ones who work with us the most, they run our groups which we are in all day everyday. It's pretty sad that the ones who are suppose to be invested in your sobriety have no formal education about your " disease". There were quite a few incidents that took away from my attention of my treatment while I was there. You are suppose to meet with your counselor twice a week for an hour each time. At this time is when you can make phone calls and only for 5 minutes.. Every time I was to meet with my counselor, instead of being able to address the issues as to why I were there I had to provide details of mishaps that occurred on the unit..and I only got to see my counselor once a week. I felt as though it was a huge waste of my time. If you go there I advise you to make sure you disinfect your bed before you put any bedding on it, because as quick as a girl leaves , you are the one occupying it within hours and no one comes in to clean anything, we are to clean and disinfect our rooms.

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