Revere Health Orthopedics - Provo
Information about Revere Health Orthopedics - Provo
Opening hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Revere Health Orthopedics - Provo: Reviews
Negative experience: I had the worst experience with my recent surgery follow up. We waited for AN HOUR in the waiting room before we were taken back. And then waited almost 45 more mins before I peeked my head out to ask for a doc. The guys who took us back said that my surgeons PA was still with another patient but would be done soon. SOON?! I had almost been their two hours and was paying a babysitter to watch my three children. Then he explained that they just had a busy day because of some “difficult” patients. Well…..I’m so sorry it’s been a crazy day but how could you make anyone wait that long? At that point say I’m so sorry would you like to reschedule or still wait? Don’t make up some dumb excuse for over scheduling or whatever was going on.
Thank you for this important feedback. We know that long wait times are a frustrating part of the care experience, but we’re always trying to improve our processes and provide the best possible patient experience. We’ve passed your comments along to the office, but you are welcome to provide additional information by filling out our contact form at https://reverehealth.com/form/contact-us/
Negative experience: This place gave the "fake kindness" vibe you often get in Provo Utah. You can see that they are trying really hard not to be sassy. If you ask too many questions you can see it more and more from the front desk. The nurse person that took me to the room was extremely rude right from the start. I immediately asked for someone else to help me because she seemed really upset (I told her that). Once I did, she immediately became nice. The doctor was one of those that doesn't let you finish your sentences because he just wants to get to the point. I was surprised that I was told to wait 2 weeks before I got some X-rays. After resharing my concerns he seemed a little annoyed and asked "well, do you want me to do X-Rays today?" It made me feel dumb. Again, all around it was very much the "fake kindness" you get around here. You would think they would do something about all of these similar reviews but nope. My mistake was not checking the reviews first.
We’re sorry that you had a bad experience. It is our policy to protect patient information and discuss important matters offline. Please submit your questions and feedback via our contact form, and we’ll get back to you as soon as possible. https://reverehealth.com/form/contact-us/
Negative experience: This place have doctors that don’t care for patient time and suffering. After seeing dr Taylor who was late 40 minutes to mine appointment because of talking to nurses about his weekend in hallway I addressed him my concerns about time. Next appointment with dr Nelson, mine appointment was at 8:30 and I waited in room till 9:30 and then I just left. I don’t tolerate ignorance and arrogance. I’m done coming to this hospital.
Hi, we’re sorry to hear that your experience did not meet expectations. Our goal is to provide the highest quality care while empowering our patients to make the best decisions for their health. HIPAA privacy laws prevent us from discussing individual cases publicly, but it’s important to us that our patients have a positive experience. Please submit your questions and feedback via our contact form, and we’ll get back to you as soon as possible. https://reverehealth.com/form/contact-us/
Negative experience: Completely disappointed with this office. Dr Innes told my 81 year old father he could do a procedure to help reduce his back pain. Closing in on 4 months and nothing has been done. We have hounded them over and over again, both by phone and in person, and they simply just do nothing as my dad is in agonizing pain every day. After realizing they never were going to schedule his procedure, we have now opted to go with another doctor for the procedure. But it doesn’t stop there, this office is still the root of our problem's getting a procedure scheduled . All we need is for them to send over his records to the new office and they can’t even do that. We have requested them several times, the other office has requested them several times and now it’s been another month of pain for my father, no records have been sent over and subsequently no procedure has been done I AM SO FRUSTRATED!!!! I would strongly advise staying away from this office if you are looking for anything more than a bill for a fruitless visit. However, if you enjoy being lead-on and paying for that service this is the place for you. Our next step is to get lawyers involved, they have left us no other option. And now 4 months later they respond to my initial review. At least they are consistent. SERIOUSLY, I would never refer anyone to this office.
We’re sorry that you had a bad experience. It is our policy to protect patient information and discuss important matters offline. Please submit your questions and feedback via our contact form, and we’ll get back to you as soon as possible. https://reverehealth.com/form/contact-us/
Positive experience: I have used Revere doctors for 10 + years and had Very Good Service…. Until now !!!!!!! Dr . Wallentine was great with my second knee replacement surgery but the front desk ladies with this surgery gave the WORST Service or Help in my life!!!! ……. My Leave of Absence paperwork from my work wasn’t sent in on time …( no pay so far during my leave of absence) Every time I’ve called or went in to try and get a message to the Dr. I was treated like the front desk girls were too good to take any of my requests or I was talked to like I was an incompetent child and was not worth their time to listen to any of my requests or concerns…… Deeply Disappointed with the treatment given !!!!!
We’re sorry that you had a bad experience. It is our policy to protect patient information and discuss important matters offline. Please submit your questions and feedback via our contact form, and we’ll get back to you as soon as possible. https://reverehealth.com/form/contact-us/
Negative experience: Had an appointment to get my knee looked at. Showed up when my appointment was and was quickly admitted to a room. Sat there for over an hour, just waiting. Talked to the doctor less than 10 minutes, then he ordered an MRI. My time is valuable, if the doctor is too busy to see me I would appreciate it if they would say so.
Hi David, thank you for this important feedback. We know that long wait times are a frustrating part of the care experience, but we’re always trying to improve our processes and provide the best possible patient experience. We’ve passed your comments along to the office, but you are welcome to provide additional information by filling out our contact form at https://reverehealth.com/form/contact-us/
Negative experience: the assistances are very rude at the front desk and don’t care about helping out the patients when they are going through financial struggle
Hi Ben, thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please submit your questions and feedback via our contact form, and we’ll get back to you as soon as possible. https://reverehealth.com/form/contact-us/
Fantastic experience: Had a somewhat difficult procedure done by Dr. Carlson last week. Can’t say the outcome yet, it’s only been 4 days, but the whole thing went off incredibly smooth. He did a fantastic job setting recovery expectations, return to sport statistics, and it’s easy to see he takes pride in good patient outcomes, which IMO is priority #1. Highly recommend this outfit for your sports med needs.
Hi Jesse, we’re so glad you had a great experience!
Negative experience: Love the Dr we see but when you schedule an appt at 3:30 and at 5 pm you're still waiting on the room to be seen, there's a problem.
Our policy is to schedule plenty of time between patients in order to avoid long waits. We strive to deliver the best care possible to all our patients, but we occasionally fall behind schedule because of emergencies. Thank you for your feedback. Please submit your questions and feedback via our contact form, and we’ll get back to you as soon as possible. https://reverehealth.com/form/contact-us/
Negative experience: My wife was a patient here since 2019. She had a knee replacement in 2020. In November her knee began experiencing severe pain and even though she had no insurance we decided she needed to be seen and scheduled an appointment planning on paying out of pocket. We were told an office visit would be "between $50 and $1000 depending on what the doctor does and you will have to pay $100 at the time of service." I confirmed that we would be able to recieve an itemize bill at the tike of service showing the total we owed. After being seen and paying $100 we were sent to billing and told we could get an itemized bill there. Billing told us that wouldn't be possible until after the appointment went through coding which would take up to a week. A month later we still had not recieved any bill showing if we owed anything or if the appointment had been less than what we paid. When we called the billing department we were told it still hadn't gone through coding (meaning a doctor hadn't filed appropriate paperwork for a month) and that they would contact the office to see what was going on but that it would take up to another two weeks before they had an answer. The agent who took our call continued to interrupt us and was rude and ultimately ended the call before we could explain our concerns. When we called back and requested a supervisor the same agent again repeatedly interrupted and refused to get any one else to help. When they finally did the person claiming to be a supervisor accused us of yelling, being rude, and refused to listen when we tried to explain that while we may have spoken louder that is what naturally happens when you interrupt someone repeatedly. She then threatened to terminate services for my wife. Less than a week later we recieved a termination of services letter. We are now another 2 weeks beyond that and still have not recieved anything detailing what we paid for or what we possibly owe.
We apologize for your negative experience and want to thank you for the important feedback. Due to HIPAA privacy laws, we are unable to discuss billing information with patients online. Please reach out to us at 801.375.8858 or [email protected] so we can address this issue appropriately.
Negative experience: I can't emphasize enough how screwed up Revere health is. They don't follow up on lab and imaging results, they change your appointments to different locations and don't inform you and generally have no systems and processes that show any concern for the patient.
Thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please contact us at [email protected].
Negative experience: I’ve never in my life heard a doctor talk down to a patient like Jordan Barker did to my daughter. Instead of telling her that she would need to stop smoking two weeks before surgery he waits 2 days before surgery to say a word. She tells him she has already requested the time off and he said that is her fault not his. He then asks what she does for work and when she tells him he belittles her by saying it’s just 7-11 First off you aren’t any better than her just because you have a degree. You will be reported. Shame on you for belittling someone for their line of work. You shouldn’t be working with the public.
Hi, Revere Health holds our providers and staff to the highest standards of compassionate patient care and exceptional customer service, and we are sorry to hear that these standards were not met in your interactions. HIPAA privacy laws prevent us from addressing specific situations publicly, but we are happy to discuss concerns offline. Please contact us at [email protected] to help us resolve this issue. We have also passed along your comments to the office manager.
Fantastic experience: Dr Nielsen is a projectionist. The entre experience with my knee replacement has been great. Spencer is awesome and very knowledgeable. The whole team really care about you and do all they can to get you back to 100%. I won’t go anywhere else and highly recommend you consider them if you need a knee replacement. Thanks again to everyone!
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review!
Fantastic experience: Dr. Carlson and his staff are top knotch. They are not only prompt and professional, but also personable and caring. Dr. Carlson knows his stuff. Diagnosis and procedures have gone smoothly with all positive results.
Fantastic experience: Doctor was very good. He explained everything very well so I could understand everything. I felt very comfortable with the office people and the whole visit. I would highly recommend this doctor and office.
Fantastic experience: Excellent care and follow up. Amazing surgical skill little post op pain. If you need shoulder surgery ask for Dr. Mitchell Larsen. He is the best.
Thank you for your kind words, and for taking the time to share your experience.
Fantastic experience: Dr. Kevin Christensen is absolutely fantastic. I felt seen and heard talking to him, and he explained everything very clearly. No sugar coating, very honest, and worked to find a solution that is right for me. The staff is incredibly friendly (Abby helped me out, she's great! So are all the other gals there!) And they absolutely made my day and helped me feel like more than just another patient. 10/10, would recommend!!!
Hailey, we’re so glad you had a great experience! Thank you for your kind words, and for taking the time to leave a review.
Negative experience: I was a patient of Dr. Jackson for over 35 years; long before Revere was a thought. When he retired I was sad to see him go as he was a fantastic doctor. I recently called to find a new doctor and scheduled with Dr. Wallentine. His scheduling gal, Kristin, scheduled me but then let me know that I had to see the PA. I told her I was not wanting to schedule with the PA but with the doctor. She said that I had to see the PA first and then Dr. Wallentine would come in at the end. I went ahead and scheduled but the whole "Oh, you have to see the PA first" really bugged me as Dr. Jackson knew I did not like seeing the PA's and he accommodated that. I ended up canceling my appointment for the mere fact that I do not want to see a PA; if I did I would have scheduled with one. When I talked to Kristin to cancel, I told her my reason and let her know that in all the years I saw Dr. Jackson, I never had to see a PA. All she could say was she would cancel for me. She had no desire to accommodate a long time patient or to even try for that matter. It is sad that the wishes of the patients are no longer taken into account. All we are is money in the bank. After 35 plus years, I will no longer be a patient of Revere Orthopedics. If I wanted to see a PA, I would have scheduled with one. DO NOT force patients to be seen by someone they do not want to be seen by. This is bad practice! It may not bother some people, but it bothers me.
Michelle, we’re sorry you had an experience that was less than satisfactory. We strive to provide the best care for all our patients and are always looking to improve the experience. Thank you for your feedback; it helps us to continue to improve as a practice. Please reach out to us at [email protected] so we can address this issue appropriately.
Fantastic experience: Quick service and great medical staff. My shoulder had pain for two years and after surgery I have a little soreness but I can already tell my shoulder is better and it.has only been two weeks since the surgery.
We love to hear when patients have had a positive experience. Thank you for your review!
Fantastic experience: Dr Carlson is very professional and has a n amazing personality as well . He explains everything very well, and is very informative!
Jamie, thank you for your kind words and for taking the time to leave a review!
Positive experience: Front office staff was very kind. Dr. Larsen and his assistant made me feel at ease and literally held my hand. Thank you!
Jeffrey, thanks for the positive feedback!
Fantastic experience: Muy buena atención al paciente y buen trabajo
Gilda, gracias por tu reseña.
Fantastic experience: Dr Larsen really listens to your concerns before offering an opinion and then ultimately seems to do what ever he can to help you with those concerns, while still remaining medically responsible to his craft. I love this doctor and wouldn’t hesitate recommending him to anyone.
Trae, thank you for your kind words, and for taking the time to share your experience.
Fantastic experience: I am very pleased with the care that I am receiving from Dr. Nielson. I trust him and his staff to help me in every way they can. They are confident and knowledgeable.
Thank you for your kind words, and for taking the time to share your experience.
Fantastic experience: They were fast at getting me in for a shoulder problem, very friendly from the front desk to Dr. Larsen helping me understand my needs. Thank you! MG
Michael, we value your feedback and want to thank you for taking the time to share it.
Fantastic experience: Wait time was with in appointment time, was given good advice and was treated with knowledge, professionalism and care
We appreciate your feedback. Thank you Dennis!
Fantastic experience: Dr Larsen was awesome and diagnosed me quickly and painlessly
McKay, we’re so glad you had a positive experience!
Fantastic experience: Dr. Nielsen performed surgery on my ankle and did great, I am running again!
Mindy, we’re so glad you're running again! We love to hear when patients have had a positive experience. Thank you for your review!
Fantastic experience: I have always had good medical treatment and service ftom Revere Orthopedics .
Fantastic experience: Dr. Carlson made me feel comfortable and explained things very well to help me understand what I was experiencing.
Fantastic experience: Dr. Carlson is a great doctor and made me feel at ease. I would definitely recommend him!
We’re so glad you had a great experience! Thank you for your review.
Fantastic experience: Dr Innes is not only the best at his profession. He's compassionate, shows empathy and listens. And then determines what is best. He has been a huge help to me, bringing me relief to my back. Michael Sperry
We value your review and want to thank you for taking the time to share it. We're glad you've had a great experience!
Fantastic experience: Love the Dr.'s and Practitioners, and the staff very professional. They care about your concerns. They take time with you explaining everything..I would recommend them to anyone having surgery. They find the best thing that works for their patients.
Thanks for the great review!
Fantastic experience: Dr Faux, has taken care of my daughter and son. He is a great physician. He also has a wonderful staff.
Thank you for your kind words, and for taking the time to share your experience.
Fantastic experience: Dr Carlson was just awesome! He listens to understand! My procedure was very effective and the process to healing was no problem or pain; just mostly a process of time and patience! Thanks Dr Carlson! I’m so close to being all the way back! Your part in that has been so professional and appreciated!
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
Fantastic experience: Everyone is really nice and Dr Nelson's team is the best
Thank you for your kind words, and for taking the time to share your experience.
Fantastic experience: Best staff from front door to the dr.
We’re so glad you had a great experience!
Fantastic experience: Staff members were friendly and helpful. I appreciate their knowledgeable advice based on the X-rays and their answers to my questions.
We strive to deliver the highest quality of patient care and love to hear about your positive experience. We're glad you had a great experience.
Fantastic experience: From operators that help find the best location available to each individual that worked with me I can say that all were very attentive and considerate. The orthopedist Dr. Barber, he was very kind answering my questions and explaining my options. The X-ray Tech person was super professional, he went the extra mile making sure that the splint I had will be confortable and well positioned before l left. Jennifer was also super making me feel mat ease from the beginning.
We value your review and want to thank you for taking the time to share it. We're glad you've had a great experience!
Fantastic experience: Everyone in this office were friendly, professional, and genuine. Intimate Dr’s office experience with large hospital resources. My wait was minimal and the ex-rays rapid fire convenient. Above all else Dr. Carlson was down to earth, gave specific steps to deal with my knee injuries, and took immediate steps to elevate my pain and create a plan to deal with my health in the long term. This is the standard for excellence in health care.
Fantastic experience: I had my ACL done from someone else. I got a rare complication. When seeking a second opinion from Dr Carlson I was able to get a lot of information and help. I felt heard and validated by the doctor and his physical therapist. Emotionally I felt like I was at the end of my rope with my pain struggle. This appointment restored my hope and options for aiding my recovery. I’ll update later with how the treatment goes.
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
Fantastic experience: I was suffering for 3 years vith a broken hip, just had surgery last June. Believe me I was up and running after 2 weeks. Dr. Nielsen is a miracle worker. Thanks to him i can dance again.
Fantastic experience: I trust Dr. Scott Nielsen with my care. He is very knowledgeable and also grounded in the skills that matter to patients. He has built and is building a network with professionals which keeps himself knowledgeable of new learning.
Thanks for the great review!
Fantastic experience: I had the first appointment of the day , no waiting. A little time to talk to Dr Larsen, today my knee is feeling great.
Thanks for the great review!
Fantastic experience: They were so helpful and kind. The doctor addresses all my concerns and explained a clear plan for my arm.
Thank you for your kind words, and for taking the time to share your experience.
Fantastic experience: Excelente atención y servicio!
We’re so glad you had a positive experience!
Fantastic experience: I was suffering for 3 years vith a broken hip, just had surgery last June. Believe me I was up and running after 2 weeks. Dr. Nielsen is a miracle worker. Thanks to him i can dance again.
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review!
Fantastic experience: Dr Carlson is very very good. He did my knee surgery. there were no complications and the incision site was very clean. He’s also a great communicator and very kind. I also got a cortisone shot in my knee from the PA named spencer. He did everything to make me feel comfortable and i didn’t even feel him give the shot. Very good.
We are happy that you have been pleased with your care at Revere Health. Thank you for taking the time to leave us a review!
Fantastic experience: Dr. Faux saved my right foot through a surgical procedure he performed. I have upmost trust in Dr. Faux and can't think of a better surgeon. He is the very best and has a great bedside manner. I am so very thankful a friend referred him to me. I trust him with any procedure he may perform on my feet. He is also an Orthopedic surgeon for BYU athletes.
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
Fantastic experience: I had a full knee replacement performed by Dr Wallentine of Revere Health. From my first visit to the surgery and through the follow up visits, I couldn’t ask for a better experience. The staff was always great at listening to, understanding and working to meet my needs. I would definitely recommend them to family and friends for help with their health issues.
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback and for recommending us.
Fantastic experience: I have had a wonderful experience with Dr. Larsen and staff. His PA Tim is also very good. They are not practitioners that say immediately "you need surgery", they look at all options to see what is best. I had a total knee replacement on the 3rd of May and am doing very well. Of course, I understand a lot of the healing with a total knee replacement is on you as you push through therapy, bit I have total confidence in the surgery that was performed and in the surgeon. The staff is friendly, positive and accommodating, bery refreshing to see this.
Fantastic experience: Dr Larsen has be my orthopedic doctor since I tore my first rotator cuff in 2009, he has taken very good care of me evey time I've needed surgery or anything else done. He's one of the best. I definitely recommend him for anyone to go to.
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review and for recommending our provider.
Fantastic experience: Dr. Innes is amazing, and so are the front desk staff. I got my appointment mixed up and showed up a week early, they were super busy but still got me in while I was there. Dr. Innes was so quick to helping me, we made progress towards helping with the pain my first appointment there, walked out with a decent amount of less pain than when I got there.
Fantastic experience: This office and the staff are very professional and kind. I spent years in pain and did not want to settle on a specific treatment of fusion of the ankle. Dr. Robert faux's PA Chip was very knowledgeable and explained all of what would happen in a joint replacement. I am looking forward to working with this office and Drs more.
Fantastic experience: Dr Michael Carson has been my favorite doctor for several years now. He has been extremely kind to me which is very important when you're in need of medical help. He's done my hamstring surgery and has cared for me with a shoulder injury & also a bothersome knee which he helped w/o surgery which is a plus in my opinion. I highly recommend him, he is the best.
Fantastic experience: Dr. Larsen is a great orthopedic surgeon, saved my life from a horrible car accident. Great bedside manner, makes you feel understood and takes the time to explain things! Great office staff to mention.
Fantastic experience: I went in with a frozen shoulder. Dr Jensen sent me to get an MRI and asked me to come back to his office. He stayed after hours to look at the MRI and to diagnose that I did not have a tear in my rotator cuff and that after a cortisone shot I could start moving it without causing any damage. Thank you!!
Fantastic experience: I love Dr Nielsen, he has replaced both of my hips (at different times). I have been in pain for a few years. It got to the point that I had trouble walking. I love my new hips & grateful to not be in pain anymore. Thank you Dr Nielsen for being meticulous, kind, and caring. You're amazing!
Fantastic experience: Dr Nielsen is super , he’s warm and reassuring. I feel he is very good at hard things that’s why I was originally referred to him by Dr Scott Jackson. This will be my second revision with Dr Nielsen but 4th replacement on the same knee. I have every faith that he is and will be doing everything possible for this to be successful.
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review!
Fantastic experience: Dr Larsen was very thorough & professional prior to my shoulder replacement as I had shots in joints for 1 1/2 years prior. The surgery went well, very little discomfort & healing process quick. Follow up has been good as well.
Fantastic experience: Dr. Wallentine and his staff are wonderful. The service and attention from the staff were fabulous and the surgical skills from Dr. Wallentine was exceptional. As a fellow physician, I send all of my own appropriate patients to him. Thanks for helping my life.
Fantastic experience: I came. For my first visit at 1:30 on Thursday. I needed Dr. Larson to check my knee and see if I could get a shot for my shoulder. The nurse was excellent she took me in and x-rayed my knee and I sat in the room until 3 o’clock. I was so frustrated I even had to pray to let it go because I needed to check on my knee and shoulder. I have no idea why patients are scheduled so close. I’m sure the doctor did not know, maybe there was an emergency I don’t know. But I thought the waiting time was far too long… An hour and a half. I will go back because I love the doctor
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
Fantastic experience: Had a great experience at Revere Health with PA Lesa and staff. Everyone was friendly and explained everything so well. I felt like they listened and cared and made sure we had the information we needed.
Fantastic experience: Amazing doctor! Thanks for everything.
Positive experience: The staff was friendly and helpful. but the nearly two hours I hat to wait werea bit excessive and resulted in me missing a meeting and a class. Once I got into see Dr Larsen I found his examination, answering of my questions. and suggested treatment to be topnotch.
Fantastic experience: Very good costumer service and also the Doctor was very professional and polite.
Fantastic experience: Frendly, professional, and bends iver backwards to meet your needs
Fantastic experience: Very positive experience with Dr. Larsen. He was able to determine the source of knee discomfort and suggest a solution.
Fantastic experience: Dr Carlson is a wonderful physician. He is very skilled, takes the time to listen and respond to any concerns voiced, and doesn’t act like he’s in a hurry to get to the next patient. He talks in the verbiage you can understand and is kind, compassionate, and personable. I would recommend him to anyone in need of an orthopedist.
Fantastic experience: Dr Carlson is a wonderful physician. He is very skilled, takes the time to listen and respond to any concerns voiced, and doesn’t act like he’s in a hurry to get to the next patient. He talks in the verbiage you can understand and is kind, compassionate, and personable. I would recommend him to anyone in need of an orthopedist.
Fantastic experience: No waiting in the waiting room! Got me right in on time for my appointment. Friendly desk staff! Dr. Larsen is a very personable and friendly doctor!
Fantastic experience: Quick and easy
Fantastic experience: Helpful caring and experienced surgeon and staff
Fantastic experience: Dr. Carlson was great and got me the help I needed for a sports injury. Very friendly and helpful
Fantastic experience: It was a wonderful experience to have Dr. Carlson and Staff as my Orthopedic Team for a double meniscus repair surgery that I had done recently. Not only did they bring me comfort in a time when I needed it, they were very professional and efficient with their time. They were so kind in calming any fears and answering all of my questions. Dr. Carlson is an amazing expert in his field with both knowledge and skill. Thanks to everyone, I was able to have a successful surgery and a quick recovery. It has been an honor to be served by them.
Fantastic experience: Very professional with your staff. I am coming in from the VA and your staff was so professional I felt very well taken care of. Thank you very much for all you’ve done for us veterans.
Fantastic experience: I have had a wonderful experience with Dr. Larsen and staff. His PA Tim is also very good. They are not practitioners that say immediately "you need surgery", they look at all options to see what is best. I had a total knee replacement on the 3rd of May and am doing very well. Of course, I understand a lot of the healing with a total knee replacement is on you as you push through therapy, bit I have total confidence in the surgery that was performed and in the surgeon. The staff is friendly, positive and accommodating, bery refreshing to see this.
Fantastic experience: I had a good visit with dr. Carlson I was glad when we left because he made sure that I understood what was going on with my knee and he was personable.
We appreciate your review and look forward to helping you continue to heal.
Positive experience: I really appreciate that Dr. Fox is very knowledgeable and talented at what he does.
Thank you for your kind words and for taking the time to share your experience.
Fantastic experience: Excellent care and service from the the Admin Assistant, PA, xray tech to Dr. Jeffrey Wallentine. I trust and appreciate their knowledge and expertise. Thank you!!
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review!
Fantastic experience: Even though they were backed up felt like the process was individualized and totally professional
We value your feedback and want to thank you for taking the time to share it.
Fantastic experience: Dr. Carlson, is the BEST in my personal opinion. Did an amazing job with my shoulder surgery. I would definitely recommend Dr Carlson.
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review and for recommending our provider.
Fantastic experience: The office staff was friendly. The doctor was very knowledgeable and explained everything.
We value your feedback and want to thank you for taking the time to share it.
Fantastic experience: Very good doctor his team is amazing and the girls at the front desk are very nice and pleasant
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review!
Positive experience: I’m a nurse and worked with an amazing doctor who acknowledged the patient first. Next he’d listen to what the patient was experiencing and use terms that the patient could understand, before dictating to the recorder in the room. It will be nice to find a physician who actually treats the patient like they were present!!
We value your feedback and want to thank you for taking the time to share it.
Fantastic experience: Dr. Nielsen is by far the best doctor I have experienced in years. I would highly recommend him to anyone needing orthopedic care in the future. Very caring Doctor.
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review!
Positive experience: The last two times I’ve been there I’ve had to wait for an hour and 20 minutes the first time and the second time for almost 50 minutes. When I came out to ask if they have forgotten me, I was met with total lack of professionalism by the staff and the nurses. It seems no one wants to take responsibility, and neither offer a sincere apology, but rather and they, during these two instances, tried to make feel like it was my fault I had been waiting for so long. The staff and the nurses do not know how to manage their patients. All they needed to do was first notice that patients are in a room a long while; find out the real reason the doctor is taking so long; then come in, apologize for the delay, explain the reason for the delay and see if we need anything. It is obvious that there’s very poor communication between the doctors and their staff. Doctors must also keep the staff informed otherwise they set their employees for failure. I am going to guess the reason I was treated so poorly is because people are not happy working there. Us patients, seek medical advice and help because we are not feeling well. I personally am dealing with a very painful Tennis Elbow and made my appointment well in advanced. In my mind, a simple cortisone shot should not take that long to administer. But when I inquired about the delay, the nurse said “there are others way before you you know!, I had to ask, why then make an appointment way in advance? Are your appointment slots too close to each other? Should you allow more time for appointments? Do a detail analysis as to why so many delays and make adjustments to better serve your patients. Once I was able to be seen, the doctor has always been very polite, very helpful and professional. I thank him for his help with my malady and I only hope they can run a much more sensitive practice, with always the patients’ needs in mind. Thank you!
We take your feedback seriously. Please reach out to us at [email protected] if there are concern that we haven't resolve.
Fantastic experience: They were super fast with getting us in and there was barely any waiting time. The doctors all were very professional and kind.
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
Fantastic experience: Thank you for helping my daughter
We’re so glad you had a great experience! Thank you too for leaving us great review.
Fantastic experience: The office was busy, but they were all very nice efficient. Dr. Kimble was very informative, more so than some other Doctors I've been to. I have gone to others Doctors over my knees. So I can compare.
We’re so glad you had a great experience! Thank you.
Fantastic experience: Dr Faux Was excellent in helping me to find a way to enjoying the activities I couldn’t until I found the right kind of brace to help me do so.
As a practice, we aim to provide the best care possible. We love to hear when patients have had a positive experience. Thank you for your review!
Fantastic experience: Needed some help after injuring myself playing Pickleball. Dr. Wallentine and his staff read the MRI and I’m headed for 4 weeks of therapy. I was very happy with the handling of my injury. I would absolutely recommend Dr. Wallentine and his staff at Revere Health to anyone needing an Orthopedic Surgeon’s expertise.
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us and for recommending our providers.
Fantastic experience: Dr. Carlson was great. He took time to listen and answer my questions. I just had a great experience with him.
We value your feedback and want to thank you for taking the time to share it.
Fantastic experience: Dr. Larsen is incredible. He has good bedside manor and has loads of experience. The staff have been friendly every time I go. They keep up on follow up visits well to make sure it’s all healing well. My knee has had a harder time bending than most people so Dr Larsen has been watching it closely. Thank heavens it is bending more now. I still have a ways to go and am also thankful for Walker therapy for helping me get it bending better.
We appreciate your review and look forward to helping you continue to heal.
Fantastic experience: The doctors and nurses were first rate. Dr Jackson and Francis were first rate. Up front with me so I knew exactly what was going to happen. The operation was clean and pretty fast. The nurses and their techs were outstanding. Emily and Ben helped me get through a couple of tough days. I had alot of nausea and they helped me through that horrible situation. So helpful and so kind. Everything was first rate and very professional. They also we're very good with my problem of not being able to urinate. They helped me alliviate that problem with not to much embarrassment. I think I was treated very well and would recommend them to anyone.
We appreciate your review and look forward to helping you continue to heal.
Fantastic experience: Great experience. I like how our treatment plan is going. Very upfront about the plan and I felt like my questions and concerns were listened too and taken into account. My son had his ACL repaired from a previous injury and botched repair job. When he left surgery he complained about his other non injured leg hurting really bad. Dr Carlson listened and wheeled him right back into surgery with a condition known as Compartmental Syndrome. If this Dr did not listen to my son he would have lost his leg. This happens so infrequent that it is hardly heard of. He saved his leg and his knee. So when my knee from a repair almost 30 years ago started acting up, I definitely went to Dr Carlson.
Fantastic experience: Dr Carlson is phenomenal! He is an expert at cortisone shots! He has done shoulder surgeries for me as well as some of my family members. I would highly recommend him! I appreciate that he doesn’t just rush you into surgery but looks at all the options & thoroughly discusses them with you. He is very good at listening to you & spending the quality time with you needed.
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
Fantastic experience: We LOVE Dr Carlson! He was my surgeon when I broke my leg 4 years ago. We were randomly assigned to him by the ER but I’m so grateful we were. He did my hardware removal a year ago and when my son broke his arm the day after Christmas, we knew there was only one place to go. Dr Carlson takes his time to explain what’s happening and is patient with questions. I totally trust him and know that he puts his patient’s well being above all else!
Fantastic experience: Just had my 3rd surgery with Dr Carleson. He is as good as they come. I have had nothing but great experiences through some tough times with injuries. I would not hesitate to go to him again, or refer a family member or friend. Two of my surgeries were even under COVID protocols and it was seamless care. Thanks so much.
Fantastic experience: Very kind. It was my first visit and they all made me feel welcome and you could tell they actually care. Dr. Jackson was so nice and a happy guy. Dr. Carlson also made time to see me for a moment so I didn’t have to come back. All staff super helpful and kind. Really awesome group of professionals.
As a practice we always aim to provide the best care possible to patients. We love to hear about folks that have had a positive experience. Thank you for your review!
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