FYZICAL Therapy & Balance Centers - Orem

FYZICAL Therapy & Balance Centers - Orem
S State St 360
84058, Orem
(801) 850-9146

Opening hours

  • Monday: 7:00 AM – 6:00 PM
  • Tuesday: 7:00 AM – 6:00 PM
  • Wednesday: 7:00 AM – 6:00 PM
  • Thursday: 7:00 AM – 6:00 PM
  • Friday: 7:00 AM – 6:00 PM
  • Saturday: Closed
  • Sunday: Closed

FYZICAL Therapy & Balance Centers - Orem: Reviews

4.8/5 (109 Reviews)
Brett Stewart 1 year ago

Fantastic experience: Excellent service and a really great staff at the Orem location. From the moment you walk in the door you are recognized by the gate keepers and taken care of immediately. Very little wait time if any as you are moved from the greeting to the Therapy staff. Douglas Ashton was my DPT and I really appreciate his attention to my needs and hi ability to help me understand the the movements and reasons behind them as we worked on Balance. All the staff I worked with has shown that same attention and has made me feel welcome and genuinely cared about. Thanks to all at the Orem Fyzical. Everything about your location was perfect for me and the healing you helped this old man achieve are beyond my expectation. Good People Here. Brett Stewart

FYZICAL Therapy & Balance Centers - Orem

Thank you so much for your wonderful review, Brett! We are thrilled to hear about your positive experience at our Orem location and appreciate your kind words about Douglas and the entire staff. Your satisfaction and progress mean a lot to us. We're proud to be part of your healing journey and look forward to seeing you again!

Karsen Adams 1 year ago

Fantastic experience: How do I begin to describe my amazing experience here?? I am so impressed with everyone here, and I want to thank Julie and shout out to her for being my therapist. I first came here after getting a recommendation to do pelvic floor therapy from an OBGYN who said I had Vaginismus. I was newly married at the time so I was still learning about my body and sex, so I figured it wouldn't hurt to get help since I was struggling. Dr. Kimball was the first provider I saw -- he was great and knowledgeable-- and the following visits were with Julie. We set a game plan and goals, and the following months were eye-opening and game-changing as my body began to adjust and become flexible from the stretches and tools she used (including dilators). I highly recommend pelvic floor therapy to all women who are either getting married or newlyweds. This experience overall improved my sex life -- which is exactly what I was going for! Julie is a fantastic therapist with great advice and a good friend -- with whom I had a lot of fun. I am so grateful for her. Thank you, Julie and Fyzical!! :)

FYZICAL Therapy & Balance Centers - Orem

Thank you for sharing your amazing experience, Karsen! We're thrilled to hear how much you benefited from pelvic floor therapy and that Julie made such a positive impact on your journey. Your recommendation means a lot, and we’re grateful for the trust you placed in us. If you ever need assistance again, we'll be here for you!

Harold Miller 1 year ago

Fantastic experience: My primary care physician recommended FYZICAL for its potential to remediate my worsening balance and gait. During my first appointment, I met with one of the owners, who outlined their approach, which features a personalized agenda of increasingly more directly targeted exercises. I then began the initial set with a member of the staff. The session ended, as all others have, with a 15-minute application of electical stimulation and heat pad in my lower back. At this point, I am approximately halfway through the projected course of treatment. With each session, I find further reason to respect the creativity of therapists who devised the methods now in place. For the most part, they are seemingly simple but uncannily effective. I am walking more normally, less prone to falling, and not as stooped than at the outset.

FYZICAL Therapy & Balance Centers - Orem

Thank you for sharing your experience, Harold! We're delighted to hear that our personalized approach and therapies have positively impacted your balance and gait. Your progress is inspiring, and we are committed to supporting you through the rest of your treatment. Thank you for choosing FYZICAL!

Paul Nibley 1 year ago

Fantastic experience: Very knowledgeable and professional.

FYZICAL Therapy & Balance Centers - Orem

Thank you for your positive feedback, Paul! We're glad to hear that you found our team knowledgeable and professional. Your support means a lot to us!

Sandy Davidson 1 year ago

Fantastic experience: Mark is great

FYZICAL Therapy & Balance Centers - Orem

Thank you for the positive feedback, Sandy! We're glad to hear that you had a great experience with Mark. Your support means a lot to us!

Dylan Dean 1 year ago

Fantastic experience: It was a long process but Douglas was awsome and motivating, Jason also helped push me to do exercises that i was sore but got results. The whole staff was very helpfull

FYZICAL Therapy & Balance Centers - Orem

Hi Dylan, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Vanessa Adams 1 year ago

Fantastic experience: I love this office! I felt a difference after just one visit.

FYZICAL Therapy & Balance Centers - Orem

Hi Vanessa, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience so far.

Marian Clegg 1 year ago

Fantastic experience: I have been to different physical therapy places and have usually decided not to continue going as it was always the same therapy with no results. I love FYZICAL. I am finally getting the help I so desperately needed and actually look forward to going. The therapists here have new innovative therapy that truly helps.

FYZICAL Therapy & Balance Centers - Orem

Hi Marian, Thank you so much for taking the time to leave us a review and we appreciate your kind words! We are so glad our physical therapists are able to help you!

Penny Lee 1 year ago

Fantastic experience: I am an older patient and had thought that I would never be able to walk pain-free again. Thanks to physical therapy and European vacation celebrating our 50th wedding soon.

FYZICAL Therapy & Balance Centers - Orem

Hi Penny, Hi , Thank you for sharing your feedback with us! We hope you are back to feeling your best! Have a wonderful anniversary.

Debie Rosen 1 year ago

Fantastic experience: I had a really great experience! Everyone is so friendly and helpful! I’m excited to start my physical therapy and balance therapy.

FYZICAL Therapy & Balance Centers - Orem

Hi Debie, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience so far.

Rae Jeanne Memmott 1 year ago

Fantastic experience: I was pleased with the expertise and the personalized care plan provided by the clinicians and office staff at FYZICAL. I believe the care they provided was the best!

FYZICAL Therapy & Balance Centers - Orem

Hi Rae, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience so far.

Leah Phillips-Wallen 1 year ago

Positive experience: I saw Kimball Taylor 14 May, 2024, I am working with him on some issues, and hope to have it resolved soon.

FYZICAL Therapy & Balance Centers - Orem

Hi Leah, Hi , Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience so far.

Lorri Overson 1 year ago

Fantastic experience: Mark Peterson is excellent at identifying and helping recover from what is wrong.

FYZICAL Therapy & Balance Centers - Orem

Hi Lorri, Thank you for sharing your feedback with us! We are so glad our physical therapists are able to help you!

karen long 1 year ago

Fantastic experience: Fyzical has been my choice for physical therapy for years. They are a full service office. I know I will always get top notch care when I need PT. I will even pay out of pocket for this care because I know it will be the best. I just wish my insurance would cover Fyzical instead of funneling me to their own PT system.

FYZICAL Therapy & Balance Centers - Orem

Hi Karen, Wow, thank you for the incredible review! We are thrilled to hear that you enjoyed our personalized patient care. We hope you are back to feeling your best!

Henrique Serra 1 year ago

Fantastic experience: Wonderful Center, conveniently located in Orem. The staff is very friendly, the equipment is awesome, the environment is conducive to a good healing.

FYZICAL Therapy & Balance Centers - Orem

Hi Henrique, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Arlen Card 2 years ago

Fantastic experience: Great staff. My lymphedema therapist Julie is knowledgeable and professional, and the same goes for Kimball Taylor (spine) and the rest of the staff. Highly recommended!

FYZICAL Therapy & Balance Centers - Orem

Hi Arlen, Thank you for sharing your feedback with us! We are glad to hear that you are receiving the care that you deserve.

Charles Su 2 years ago

Fantastic experience: We are very happy about the quality of care provided by FYZICAL-Orem. Kimball takes great care of our kid and is easy to work with.

FYZICAL Therapy & Balance Centers - Orem

Hi Charles, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Jennifer Moss 2 years ago

Fantastic experience: Mark always helps and knows what I need

FYZICAL Therapy & Balance Centers - Orem

Hi Jennifer, Thank you for sharing your feedback with us! We are so glad our physical therapists are able to help you!

Jonna Blank 2 years ago

Fantastic experience: EXCELLENT Physical Therapy center. Highly Recommend.

Jacob Cleland 2 years ago

Fantastic experience: Great people and an amazing company to work with!

FYZICAL Therapy & Balance Centers - Orem

Hi James, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Dr. Jonna Blank 2 years ago

Fantastic experience: EXCELLENT Physical Therapy center. Highly Recommend.

FYZICAL Therapy & Balance Centers - Orem

Hi Dr. Jonna, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Kyle Reynolds 2 years ago

Fantastic experience: Fun group of clinicians and they really know their stuff. Make sure to ask for Julie, she is phenomenal.

FYZICAL Therapy & Balance Centers - Orem

Hi Kyle, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Robin Anderson 2 years ago

Fantastic experience: Thanks Kimball! You’re awesome! Update December 9th: I still love coming here! I wish I’d found this place sooner! ❤️❤️❤️

Kitty Holdaway 2 years ago

Fantastic experience: Best PT ever. Mark really cares about his clients and knows his stuff.

Thomas Reginold 2 years ago

Fantastic experience: Quite a good experience. They have the right tools for those that need it. Lexi was fantastic and made my experience worth it. Saw their sweet car at the Hobbler Half Marathon and that did some awesome work on me there

FYZICAL Therapy & Balance Centers - Orem

Hi Thomas, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

James Woodward 2 years ago

Fantastic experience: Mark and his staff at FYZICAL Orem office are fantastic. They are very professional and have helped me recover from my knee surgery.

FYZICAL Therapy & Balance Centers - Orem

Hi James, Thank you for sharing your feedback with us! We are so glad our physical therapists are able to help you!

Nathan Sullivan 2 years ago

Negative experience: Refused to take my insurance. Terrible communication.

FYZICAL Therapy & Balance Centers - Orem

Hi Nathan, Thank you for taking the time to share your feedback with us. I apologize that your experience with us has been less than ideal. We aim to make therapy as effective and stress-free as possible. We would like to discuss your experience further to get some more information. Please contact me directly at [email protected]. Thank you for your time and understanding.

Megan Towle 2 years ago

Fantastic experience: Fyzical is a welcoming environment. Julie has been such a great help and super sweet in helping me.

FYZICAL Therapy & Balance Centers - Orem

Hi Megan, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Grant Ferrin 2 years ago

Fantastic experience: Kimball is the best physical therapist I’ve ever had! Made the healing process all worth it!

FYZICAL Therapy & Balance Centers - Orem

Hi Grant, We are so glad our physical therapists are able to help you!

Jake Frei 2 years ago

Fantastic experience: I broke my femur and the therapist helped me walk and run again

FYZICAL Therapy & Balance Centers - Orem

Hi Jake, Thank you for sharing your feedback with us! We are so glad our physical therapists are able to help you!

Cassie .E 2 years ago

Fantastic experience: Fyzical is the best!! Julie is the sweetest and she helped get rid of my pain.

FYZICAL Therapy & Balance Centers - Orem

Hi Cassie, We are so glad our physical therapists are able to help you!

Adrian Alvarez 2 years ago

Fantastic experience: The therapists here are awesome! Kimball Mark and Kyle are great. I have worked most with Kyle with my lower back pain and he has helped me greatly! If you are deciding who you should go with, I would definitely recommend him! He will get you better in no time!

FYZICAL Therapy & Balance Centers - Orem

Hi Adrian, Thank you so much for taking the time to leave us a review and we appreciate your kind words! We are so glad our physical therapists are able to help you!

Sean Walton 2 years ago

Positive experience: Good people. They are mindful that showing weakness is very hard for me. So when my knees buckle, they help without comment but are supportive.

FYZICAL Therapy & Balance Centers - Orem

Hi Sean, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Duane Allred 2 years ago

Positive experience: No problem--looking forward to next visit.

FYZICAL Therapy & Balance Centers - Orem

Hi Duane, Thank you for sharing your feedback with us!

Curtis Clay 2 years ago

Fantastic experience: I had a great experience at Fyzical. I went in for shoulder pain from work and Kyle helped me learn how to fix it. I even received information on how to keep treating my shoulder after my sessions ended. Highly recommended.

FYZICAL Therapy & Balance Centers - Orem

Hi Curtis, Thank you for sharing your feedback with us! We are so glad our physical therapists are able to help you!

Cheryl Rawson 3 years ago

Fantastic experience: I love Fysical! The staff is so great and so helpful. They do all they can to protect your privacy. Ask for Mark! He is phenomenal!!!

FYZICAL Therapy & Balance Centers - Orem

Hi Cheryl, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Anna Parish 3 years ago

Fantastic experience: I hurt less.

FYZICAL Therapy & Balance Centers - Orem

Hi Anna, Thank you for sharing your feedback with us!

George Rowan 3 years ago

Fantastic experience: The techs that are learning are doing a great job. I’m especially impressed with Kimball as we talk over my problems and as he does stretching and manipulation to relieve the pain. THANKS Kimball!!!

FYZICAL Therapy & Balance Centers - Orem

Hi George, Thank you for sharing your feedback with us! We are so glad our physical therapists are able to help you!

Robert D 3 years ago

Fantastic experience: I’ve been seeing Mark for years. He’s a PT wizard! He’s helped me sooo much!

FYZICAL Therapy & Balance Centers - Orem

Hi Robert, We are so glad our physical therapists are able to help you!

Ben Black 3 years ago

Positive experience: The therapist and assistant are pretty good, helped me with my injuries from an accident. However, their billing department is horrible. DO NOT GO HERE IF YOU HAVE A LEIN. They are so paranoid about getting paid they will refuse service if there is any hiccup in billing insurance or payments. They charge interest on lien agreements. None of my other providers did. I was in with my therapist several times during therapy discussing billing. Why is he discussing this with me? I should be focused on getting better, not bills when I'm seeing him.

FYZICAL Therapy & Balance Centers - Orem

Hi Ben, Thank you for taking the time to share your feedback with us. I apologize that your experience with us has been less than ideal. We aim to make therapy as effective and stress-free as possible. We would like to discuss your experience further to get some more information. Please contact me directly at [email protected]. Thank you for your time and understanding.

Cindy Kelly 3 years ago

Fantastic experience: Loved my experience with these guys! Everyone was kind and helpful.

FYZICAL Therapy & Balance Centers - Orem

Hi Cindy, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Ann Youngquist 3 years ago

Fantastic experience: I’ve felt that Fyzical staff has always tended to my particular injury and educated me at the same time. Their support staff are welcoming and always upbeat. I highly recommend their services!!

FYZICAL Therapy & Balance Centers - Orem

Hi Ann, Thank you for sharing your feedback with us! We are glad to hear that you were pleased with your experience.

Karen Gillmore 3 years ago

Fantastic experience: Excellent place to get therapy. Plan changes as needs change. Friendly helpful staff.

Shaylynn Lasson 3 years ago

Fantastic experience: Great experience!

Kay 3 years ago

Fantastic experience: Everyone was knowledgeable, professional, and friendly. I’m amazed at how quickly I improve after seeing Mark.

Lynnette Noyes 3 years ago

Fantastic experience: Mark has been my therapist for about a decade now. He's awesome!

Shaun Humphries 3 years ago

Fantastic experience: Mark is the the best PT . Kelle( sp?) was great with the message . The place is always very clean and professional plus friendly I have never waited very long.

Katy Zimmerman 3 years ago

Fantastic experience: Went to Fyzical after ACL surgery they did a great job getting me up and moving. They were very good at giving me exercises to do at home. All the staff is very kind and would recommend it to anyone!

Sharlyn Hall 3 years ago

Fantastic experience: The Fyzical Team provides an excellent client experience. From the reception at the front counter, through the care rendered by the technicians, to the exceptional therapy delivered by Mark, my questions and concerns are answered. I leave every appointment with a plan that supports the therapy received. I recommend Orem Fyzical to family and friends assuring them they will have a great experience!

Glen Robins 3 years ago

Fantastic experience: Mark Peterson was awesome. He was able to help loosen my sore/aching back and show me how to stretch out the tightness. It also helps that he explained what was happening to cause the pain so I can work on preventing future problems.

Jenny Jo Cox 3 years ago

Fantastic experience: I have been going to Fyzical for about a month and a half. Ty has been amazing! I can do so much more now than I could, and he's working to tailor my therapy to my ultimate goal: getting back to kicking high in karate.

Susan Pearce 3 years ago

Fantastic experience: I have been coming to Orem Fyzical for many any years and had Mark Peterson as my therapist. I always have great attention and feel so much better when I leave. I recommend you to all my friends and family whenever I can. Susan Pearce

Cindy Cross 3 years ago

Fantastic experience: We loved Dr. Ty and Julie who help my child with his balance due to a degenerative disease. They have helped his spine and core strength immensely, and continue to help him be better without causing him pain. The environment is clean and well-kept, and the staff are all very friendly.

Joan Hauzen 3 years ago

Fantastic experience: If it weren’t for this place I would have had at least 3 major surgeries by now, and maybe more my Therapist keeps my pain leavers tolerable. I would highly recommend Pysical.

Leah Williams 3 years ago

Fantastic experience: In the past year, after having quite a bit of pain throughout my body postpartum, I have seen nearly a dozen different doctors. I love the Orem location!! Kimball has helped me a lot figuring out solutions. Also, recently Ty figured out that the lower back, hip, pelvis, leg, and knee pain I have is from a tight psoas muscle(s). This also explains my leg length discrepancy and sciatica-like nerve pain (since the nerve runs through/past the muscle) and difficulty sitting up straight without feeling the physical need to slouch. Thank you all so much!!!

The Inspired Evolution Project 3 years ago

Fantastic experience: The staff at Fyzical is always friendly and supportive. I highly recommend them, especially Julie. She's made having lymphedema as bearable as it can be. My physical therapy visits feel like spending time with a close friend. Thank you everyone for bringing comfort to such a difficult diagnosis!

Audrey Whipple 3 years ago

Fantastic experience: Felt very taken care of. They explained everything perfectly of what was going on and how they would best help me, super glad to know I'll be taken care while I'm here

Emilee Bird 3 years ago

Fantastic experience: Everyone who works here is fabulous, from the front desk on up to the therapists! Mark is so fantastic to take time listening to and addressing all your concerns! I would recommend them everyday of the week!

Mel “Kindsweetmomma” Thompson 3 years ago

Fantastic experience: The staff at this Fyzical are so amazing. The physical therapy technicians are so nice and very capable. Ty Robinson is an amazing physical therapist. He has helped me so much with my shoulder pain and my knees. I feel so much better.

Sarah Bush Lloyd 3 years ago

Fantastic experience: You will be glad you chose Fyzical Therapy in Orem because the techs and staff really care about your well-being and are prompt and attentive to your specific needs. Kimball Taylor is the most experienced and highly qualified physical therapist Ive ever worked with. He has healed me from a variety of injuries including feet, hip, neck, jaw, and shoulder. He takes time to listen and with his experience can just tell instantly what to do to help!

Susan Woodbury 3 years ago

Fantastic experience: Ty has been great at helping relieve my pain and the entire staff are friendly and helpful

Farley Lestari 3 years ago

Fantastic experience: I got great help from them and grateful for their expertise.

FYZICAL Therapy & Balance Centers - Orem

Hi Farley, Thank you for sharing your feedback with us!

Robert Johnson 3 years ago

Fantastic experience: Love working with such professional. Kimball is the best!!

Vikki Butler 3 years ago

Fantastic experience: I suffer from chronic headaches and have spent my life finding coping therapies to avoid being medicated for it and finding fyzical made all the difference. With all the physical therapy tricks I had in my repertoire the adjustments and support from Dr Mark Peterson was the turning point that has turned what was a monthly disabling experience into having over 3 years without an episode. I do my stretches and exercises and when I get too bound up I come in and he sets me right and I manage my headaches without pills. It feels so empowering to have all these tools at my disposal and to have the power of my health in my control. I can't recommend Fyzical enough.

Alicia Rawlins 3 years ago

Fantastic experience: Kimball Taylor, PT is great! So is the rest of thestaff. Highly recommended!

Gus Diaz 3 years ago

Fantastic experience: Excellent service and very professional!

evan lucas 3 years ago

Fantastic experience: professional

Catherine Patten 3 years ago

Fantastic experience: Mark is an amazing therapist.

Marvin Higbee 3 years ago

Fantastic experience: Very relatable people!

Makenzie 3 years ago

Fantastic experience: Great place! The staff are all very friendly and skilled, and I definitely saw improvement. Wonderful experience.

Mignon Nicol 3 years ago

Fantastic experience: Always reseive help and encouragement!

Melissa Thompson 3 years ago

Fantastic experience: The staff at this Fyzical are so amazing. The physical therapy technicians are so nice and very capable. Ty Robinson is an amazing physical therapist. He has helped me so much with my shoulder pain and my knees. I feel so much better.

Beverly Llewelyn 3 years ago

Fantastic experience: They are great and take really good care of you!

Kathy Burns 4 years ago

Fantastic experience: Mark Peterson is magic fingers. His Hands find the knot in my tight neck in . seconds. I'm on year 15 with this group. They are all exceptional physical therapists. I adore them all. Mark is my main guy. I would probably shrivel up and die but he saves me. If your bringing him a refreshing beverage, mountain dew/fresco is his go to treat. Thanks Mark

Rodney Wilkerson 4 years ago

Negative experience: Consumer Beware!!!!!! They will tell you one price and then their billing department will charge you 5 x as much and then lie about it. You LIE again! It has nothing to do with the Insurance company. You LIE and state that you can't void the Insurance claim and honor your agreed upon treatment cost at the time of service. Which is a blatant lie. You absolutely can void the insurance claim, but won't because you are too greedy. Honestly it is criminal that you charge the insurance companies 5 times ($250 vs $50) as much as you charge consumers that don't have insurance. No wonder why insurance companies have to charge the general public such high premiums and deductibles. It is because of fraudulent companies like you! You are a habitual LIER. This is 100% about agreed upon treatment cost at time of service vs what you actually charged. Not Ins vs non-Ins there are 100 different ways to skin a cat. Until now you have LIED over and over stating that you can't void a claim, as you know you absolutely can. So a legal and ethical billing department would void the claim and bill the agreed upon cost of treatment at time of service. We received treatment numerous time with the understanding/ agreement that it would be $50 a time. It wasn't until a month later when I got the bill, was it ever disclosed that the cost would be any different. If we would have known it would cost us personally $250 each time we wouldn't have gone more than once. The old bait and switch trick. I went to you and explained the situation and to stated that you couldn't void the claim and LIED over and over stating that same LIE. You are of the dredges of society. I don't know how you sleep at night. You will be hearing from my lawyer and I will see you in court.

FYZICAL Therapy & Balance Centers - Orem

Rod, we are so sorry that you have been less than satisfied. Unfortunately, we have no control over your deductible or the policies your insurance makes with you. But we are responsible for following the rules set forth in our contract with your insurance as well as our company policies. We try really hard to communicate what we can about your individual insurance rules before we treat patients and send bills to the insurance company. Rod, we are very sorry to hear this has been a frustrating process for you.

R. Daniel Sejas 4 years ago

Fantastic experience:

Casey Howard Fehlberg 5 years ago

Fantastic experience: My brother goes there for his physical therapy, as he recently had his leg amputated below the knee. It's a great place and they do well!

Joseph Piche 5 years ago

Negative experience: I am going to absolutely have to say that ther are multiple injuries and multiple reasons I need therapy, but not by uneducated kids who can't even print out my appointments. As it seemed that the kid asked for help even he could not get. really ?? It was bad enough to be worked on by uneducated kids, though the main therapist had some education... still left me having to go elsewhere for the treatment I need. Minimal help at best, but I guess that's why I stopped going here ..

FYZICAL Therapy & Balance Centers - Orem

Hi Joseph, I really apologize that we fell short in delivering you the best service. First of all, If you need some info about visit dates, etc-- as you mentioned, I will gladly get them for you right away. I’m not sure who you talked to, but we are happy to get you whatever you need. I would like to clarify that in our practice, physical therapy can’t be done by the “uneducated kids” as you call them. In other words, if the “support personnel” do something to get you warmed up, that is not considered physical therapy. They help get you warmed up some, but the therapy doesn’t start until the licensed therapist is working with you. We don’t even bill insurance for any of the time they spend with you. It’s really just the warm-up so that the licensed (and educated) therapist can work on you. Our style of therapy is a little unique. It works really well for a lot of people and I wish it was more effective for you and that we could have helped you more. I think you are right, as you said, that there are many complexities in your case. Best Wishes to you, let me know if I can help you in the future.

Jill Cox 5 years ago

Fantastic experience: Mark Peterson and his staff are the best

Amy Raun 5 years ago

Fantastic experience: Been getting therapy at Fyzical for years. Feet, knees, shoulders..other family has had them work on neck, back, legs. Always feel better.

Manie Moreno 5 years ago

Fantastic experience: This place is amazing. Well trained staff, clean, lots of open space, and amazing specialist. I highly recommend you get a consultation here. Parking is on the south side of the property, close to pep boys and state street.

Marshall Madsen 5 years ago

Fantastic experience: These guys are Great and know what they are doing!

Katie Crockett 5 years ago

Fantastic experience: I've been coming here for physical therapy for several months and I've always received the best of care from the technicians. They do a wonderful job helping patients feel comfortable and make recovering from an injury a lot more tolerable. I've yet to have a negative experience and I couldn't have picked a better place for physical therapy.

Matthew Kenison 5 years ago

Fantastic experience: Fyzical has been great! Went in with a pulled hamstring which I knew would take awhile to get better. Been back frequently during the last few months and have noticed a huge improvement almost back at 100%. I primarily work with Kimball but I've worked with the other physical therapist as well. Everyone of the technicians are friendly and helpful which makes the time go by a lot easier. The receptionist, Courtney, has been fantastic even when I need to cancel or reschedule a visit.

Vicky Hopper 5 years ago

Fantastic experience: The physical therapist was able to help my dance recover from a sprain in less than a week so she could perform in the Nutcracker. So impressed with their knowledge and ability to help her heal in such a short amount of time.

J C Z 5 years ago

Fantastic experience: Kimball was just such a great guy to work with!

Marshall L. Madsen CFE 5 years ago

Fantastic experience: They are speeding my recovery along very well!

Lucas Patten 5 years ago

Fantastic experience: I had a great experience. I have had many problems, and I always come here for my physical therapy. They help relieve my pain, and help me get rid of it as well. I would highly recommend.

Matias Coria 5 years ago

Negative experience: worst place ever.

Shannon Blackham 6 years ago

Fantastic experience: Best physical therapy I've been to.

Emily Johnson 6 years ago

Fantastic experience: I made an appointment for lower back pain. I have anxiety and was so nervous about going that I missed my appointment. The friendly staff texted me and when I told them my fears, the doctor himself called to answer my questions and give me an idea of what to expect. And I’m so so glad I went. The doctor listened to me and was very respectful and put me at ease. He found exactly what was wrong and after the first treatment (by a very nice tech,) I feel so much better. If you’re thinking pt might help you, don’t hesitate—call them!!

Andrea Bobo 6 years ago

Fantastic experience: I've been going to Fyzical on and off over the past few years due to multiple injuries, and they've always treated me in the best of ways. They help and have helped me to improve my mobility and gain strength through the exercise program that is individual to me, plus their new app is wonderful. Now I can do the exercises anywhere I want, and they have short videos and the description of how to perform them in the app. I'm always impressed with the therapist's, and the technicians. I trust them, and they are so friendly, professional and great with their massage work. I don't go anywhere else. Stop in and see them. Andrea B.

Rachel Mumford 6 years ago

Fantastic experience: The staff are all very helpful and friendly. Mark Peterson is amazing at what he does and is always incredibly kind. He honors boundaries and listens well. Ten stars for Mark

Jan Vanfleet 6 years ago

Fantastic experience: Mark Petersen is the best! He has helped me regain full range of motion in a frozen shoulder. And he pushes me just enough to help but not too much to cause pain.

Kaleb Goodrich 6 years ago

Fantastic experience: The physical therapy itself was excellent but on top of that when I had an issue with insurance they we're able to square away the problem beyond what I expected. Would highly recommend this place for anyone looking for physical therapy.

Roy Walker 7 years ago

Fantastic experience: The facility is super nice and the staff and therapist are even nicer. Usually places like this have long wait times; however, this place got me in and out within a reasonable amount of time. They helped alleviate my neck pains that was hindering my ability to drive, relax, work, and other pertinent day to day activities. I worked with a therapist named Kimball who was extremely knowledgeable in helping me identify what exactly was hurting and how to go about recovering. I was extremely happy that my neck pain disappeared in a matter of days with their help.

james robinson 7 years ago

Fantastic experience: My experience has been outstanding..... Kimball PT is the best.... His skills eclipse any physical therapist that I have used in the past. The techs: Maryn, Matt, Regan, etc are friendly and talented..... The office staff is pleasant and helpful.... The facilities are top notch!

Lorilyn Homer 7 years ago

Fantastic experience: I HIGHLY RECOMMEND FYZICAL for anyone in need of physical therapy or rehabilitative services. The name is spelled different because they ARE different. They use a hands on approach versus the traditional "read your medical paperwork, send you home with stretches" pt model. My PT, Kimball wasn't afraid to work on me himself plus I got an awesome massage on my 1st visit. The office staff were extremely helpful and even demonstrated my prescribed exercises which were tailored specifically for me. He knew what to have me do because he had pushed on and rotated the affected areas and HE ACTUALLY LISTENED TO ME. I love that! Try them out and you'll be hooked too. Thanks guys. You rock!

Phyllis Deuel 8 years ago

Fantastic experience: I have Finally found a Fantastic Therapy Facility and am soooo pleased! Finally I feel relief for my back. Thanks to Fyzical..

Jane Blackham 8 years ago

Fantastic experience: Amazing people from staff to Therapist. They know what they are doing and make sure you understand. Would recommend them to everyone!

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