Sierra Ranch Veterinary Clinic & Pet Rehabilitation Center
Information about Sierra Ranch Veterinary Clinic & Pet Rehabilitation Center
Opening hours
- Monday: 8:00 AM – 7:00 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 8:00 AM – 7:00 PM
- Thursday: 8:00 AM – 7:00 PM
- Friday: 8:00 AM – 7:00 PM
- Saturday: 8:00 AM – 2:00 PM
- Sunday: Closed
Sierra Ranch Veterinary Clinic & Pet Rehabilitation Center: Reviews
Negative experience: First experience taking our boy here was excellent - Dr. Williams was straight forward and easy to work with. Best of all - no flack was given for the raw diet he is fed and commented on just how healthy, lean, strong, and vibrant Elijah is. Second experience not so much…. Whoever the second vet was filling in for Dr. Williams on the weekend (still don’t have her name as the invoice mistakenly said Dr. Williams confirmed by the front office as a computer error) seemed to have a vendetta (and phobia) against anyone who feeds a raw diet. Maybe it was because I wasn’t there? Maybe she had a really bad day with fussy animals? No clue. My fiancee proceeded to get a wildly inaccurate lecture about why raw diets are so “horrible” for cats while she completely misdiagnosed Eli. Walked out paying $187 for cat “Neosporin” for a cut that didn’t exist and a leg injury still causing a slight limp… Now more than a month later and a NEW vet, it’s been confirmed he had a mild strain (HIGHLY active) and keeping him from being so overly active has helped heal his leg all on its own. Normally I don’t write negative reviews, but this one is well deserved. Whoever is in charge here, I highly recommend you have a talk with this doctor - you are out of your mind if you truly believe kibble is healthier than a nutritiously balanced/complete raw diet. I get in this economy money is tight - but I really don’t appreciate feeling as if I sent my soon-to-be wife to a shady mechanic to get ripped off and preyed on…. Elijah’s diet has quite literally NOTHING to do with his injury and maybe he could have been properly diagnosed if whoever this doctor is didn’t have such an overly emotional & immature response to something that quite honestly is none of her business in the first place…. Be advised: if you’re one of the smart pet owners who feeds raw reading this - I strongly recommend you go elsewhere after this experience.
Thank you for taking the time to share your feedback. I am glad your first experience with me was positive.
I am sorry to hear your second visit did not meet your expectations. Although we legally cannot discuss Elijah’s medical issues on this platform, we assure you a thorough physical examination was performed and that Elijah was not presented for limping. Recommendations were made to ensure Elijah’s comfort without over-intervention. The doctor also advised returning for a recheck if symptoms worsened or did not improve.
As part of the visit, the veterinarian also discussed Elijah’s raw food diet, not to criticize your choices, but because it can be medically relevant. This includes the potential for nutritional imbalances and contracting infectious diseases (bacterial or viral) and parasites. In light of recent findings, there is increasing concern about avian influenza in felines fed raw poultry. This information was shared not as judgment, but out of concern for Elijah’s long-term well-being and to ensure you had all the facts to make informed decisions. You can read more here: https://www.avma.org/news/avian-influenza-detected-cats-fed-raw-poultry
We understand that nutritional choices are personal, and our intention is always to provide respectful, evidence-based guidance as part of comprehensive veterinary care. While raw diets for pets have become increasingly popular, they pose serious risks and are generally not recommended by most veterinary professionals and organizations like the American Veterinary Medical Association (AVMA). To my understanding no published peer-reviewed studies exist that would support any claims made by raw food diet advocates, and no published studies have examined differences in animals fed raw animal products to those fed any other type of diet (kibble, canned, or home cooked). Those studies are currently in progress, but findings have yet to be published.
We regret that this part of your visit felt uncomfortable and are happy to discuss any aspect of Elijah’s care further. We always encourage clients to contact management or myself directly whenever a client has concerns about a hospital visit.
Thank you again for your feedback. We are always striving to improve communication and client experience.
Sincerely,
Rebecca Williams, DVM
Medical Director
Fantastic experience: This is my first experience with Sierra Ranch. Great thus far but then it's been a short relationship. I really like the vet. She actually has a personality. The techs have been easy to talk with and actually answer questions. First check-up was good. Meds worked great. (I couldn't get meds with my last vet - just a flush - it's an ear infection - drops / cleaning flush and we're done. Let's see how long this lasts). More than last time I hope. Great job Sierra.
Hello David,
Thank you for the kind review. We truly appreciate your feedback. Our goal is not only to provide high-quality medicine and strong communication, but also to bring a bit of personality and warmth to every visit. We are glade Deke is doing better.
Sincerely,
Dr. Williams
Fantastic experience: This is a professional, well run veterinary service with an adjacent rehabilitation center for pets. My interaction with the staff and veterinarian has always been exemplary. I didn’t feel that I was being up charged for any of the services provided to my pet. I brought my long-haired miniature dachshund in for an annual exam and shots. I was given proactive advice on keeping her teeth, clean and managing her weight. I observed the rehabilitation specialist work with a number of dogs in the water bath area. They were working on strength and motion with the animals. This is all in plain sight so that pet parents can watch the activity as it occurs. It is very insightful. It is also comforting to know that there are facilities that can help me with any back issues that my dachshund may have in the future. One month later. I’ve just had my dog spayed at the clinic. I have continued to be very impressed by the care that was provided to my 4 year old female. Everything from pre and post op calls, to a complete recovery care drug package, were provided to help me after the operation. The staff and veterinarian were exactly what I had hoped for as I transition to my new hometown. I feel relieved to have a supportive team behind me.
Hello Elizabeth,
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had a positive experience with our clinic. Providing transparent, compassionate care is our top priority, and it means a lot to know you felt well-informed and never pressured. We’re especially glad that our rehab area gave you confidence in the care we provide, it’s important to us that pet parents feel involved and reassured. Lottie is lucky to have such a dedicated advocate, and we’re here for both of you whenever you need us!
Warm regards,
Dr. Williams
Fantastic experience: I want to thank the Team of the Sierra Ranch rehabilitation center. My German Shepherd is 14 yrs old and we have been bringing him here for almost 2 years. There has been in improvement with his mobility. It’s definitely been helpful. We appreciate all their work and patience with Zeus. Thank you
Hi Silvia,
Thank you so much for taking the time to write a review. It truly means a lot, especially after two years of trusting us with Zeus’s care. Our rehab team genuinely enjoys working with him, and we’re so glad to be part of his continued journey toward improved mobility and comfort.
We look forward to seeing both of you at your next visit!
Positive experience: I love the work they do, but I will say the customer service has taken a drop since Miss Patricia has not been there. not as warm, welcoming and friendly as they were initially. a bit disappointing
Thank you so much for your feedback and for your continued support of the care we provide. We’re truly sorry to hear that your recent experience with our front desk didn’t feel as warm and welcoming as before. Providing compassionate and friendly service is very important to us, and we’re always working to ensure every visit feels positive and comfortable. Your input helps us grow, and we appreciate you taking the time to share your thoughts. We hope to see you again soon and provide the experience you’ve come to expect from us.
With appreciation,
The Sierra Ranch Veterinary Clinic Team
Fantastic experience: Sierra Ranch Pet Rehab and Vet has been wonderful with our dogs. We appreciate all they have done for both our dogs Holly and Violet. I would highly recommend them to all our friends.
Hello Barbara,
Thank you for the wonderful review. It is a pleasure working with you and your pets. Love the pics you posted of Violet and Holly!
Sincerely,
Dr. Williams
Fantastic experience: Knowledgeable, attentive, and kind staff. Physical surroundings are comfortable. Dr. Seplow provides excellent care for my dog!
Mark,
Thank you for the review! We truly appreciate your support and are delighted that you are happy with your experiences in our rehab department. They are committed to providing the highest level of care for your pet.
Negative experience: This place is secretly disgusting in the back of hospital don’t let the area fool you if the clients see the actual behind the scenes they wouldn’t come here there is layers of old hair and it smells like moldy water take your animals elsewhere.And kennel is gross.
Dave,
This review does not appear truthful or accurate. I take all feedback seriously, as my goal is to provide the highest quality care in a clean and welcoming environment. As the owner of this hospital, I take great pride in the standard of medicine we practice and the cleanliness of our facility. Our team follows thorough daily cleaning protocols to ensure a sanitary space for our patients and clients.
Unfortunately, I am unable to verify you as a client of our hospital. However, if you truly are a client and have any concerns, I would genuinely appreciate the opportunity to speak with you directly. I would also be happy to personally give you a tour of our facility and address any questions you may have.
Sincerely,
Dr. Williams
Positive experience: The vet that did my dogs teeth is amazing. However I was quite shocked how much it cost me. I gave my other dog that same dental treatment and he is 25 lbs and he had worse dental work done and it was a lot cheaper. This time around my 6 pound chichi got a regular dental treatment and it went way over the high price of the initial estimate. It totally broke my wallet!
Marcos,
Thank you for taking the time to write a review and share your experience. While I can’t speak to your other pet’s dental procedure since it wasn’t performed here, I do want to assure you that our pricing for dentals is highly competitive compared to other veterinary clinics in the region. Many clients seek us out for second opinions after receiving high estimates elsewhere and ultimately choose our services.
That said, the overall cost of veterinary care has risen significantly in recent years, and I am committed to keeping our pricing as fair as possible so that important procedures remain accessible.
I truly appreciate your feedback. Thank you again for your review!
Dr. Williams
Fantastic experience: I drive pretty far to have Dr. Rebecca treat my fur babies ! That's the trust I have with Sierra Ranch!
Cherena,
Thank you for the wonderful 5-star review! I truly appreciate you taking the time to share your opinion. It's always a pleasure seeing your dogs!
Dr. Williams
Fantastic experience: Usually don't do reviews but really have to say how much we appreciate Dr. Williams and staff at Sierra Ranch Veterinary Clinic. Recently had our dog in for his annual exam and vaccinations. Bentley is always traumatized by new people and a trip to the vet is no exception. However, all of the vet techs are so patient and caring, it helps lessen the anxiety. The entire staff is always pleasant. We love Larissa who has assisted Dr. Williams in caring for Bentley on numerous occasions. Finally, the reception staff is great. While there has been some turnover here in this fast-paced office, one person hired in the last few months, Patricia, is the absolute best! She is ALWAYS friendly, knowledgeable and super-efficient. So, thank you Dr. Williams for making this a great place to bring our "child."
Thank you so much for your kind words and for taking the time to share your experience! We are so happy to hear that our team helped make Bentley’s visit a little easier. Dr. Williams, Larissa, Patricia, and our entire staff truly appreciate your recognition. It really means the world to us! We’re lucky to have such wonderful clients like you and we look forward to continuing to provide the best care for your furry family member.
Sincerely,
Dr. Williams and the Sierra Ranch team
Fantastic experience: This is your place if you are looking for a USDA vet-approved. They will call you back before the appointment to confirm the country of travel. They also checked in advance what the requirements are for the trip as per USDA regulations. Of course, you must check with the airline and any additional information needed for the travel. I have traveled before with my dogs, so the process was not new to me. It is usually nerve-racking because of the approval time from the USDA office since it is usually a few days before the travel date (varies from country to country). I had their annual checkup a month or two before my travel, so it was nice that they walked me through the process. They also ensured all their vaccine dates and microchip numbers were part of all the documentation so I would not be stressed close to the travel date. Thanks for alleviating the stress during this process. My dogs had no issues with any of their paperwork for that travel! Having your dog’s primary vet approved by the USDA is always a big plus.
Hi Jessica,
We’re so pleased to hear that you had a positive experience with your pet’s travel process! You’re absolutely right, navigating pet travel requirements and working with the USDA can be stressful, and we’re happy we could help make the process smooth and hassle-free for you.
Thank you for your kind words, and if you ever need assistance in the future, don’t hesitate to reach out!
Sincerely,
Dr. Williams
Fantastic experience: We just started physical therapy for our dog who lost mobility in his hind legs, and the entire staff at Sierra Ranch has been very welcoming and informative. We are very positive that this therapy will help him regain his mobility, and we’d particularly like to shout out Madison who has the kindest energy! No wonder the dogs love her :)
I am so happy so hear that Jackson is doing well. He is a very motivated boy and he always works hard for us! We appreciate the positive feedback, and we look forward to seeing you at Jackson’s next session
Madison
Positive experience: Great place. Staff's always pleasant and helpful.
Hello Greg,
We truly appreciate you taking the time to share your experience with us.
Sincerely,
Dr. Williams and Staff
Negative experience: We have been going to this vet for a while now, and at first, they were really good. Then, one of our dogs was seen in another state and diagnosed with a auto immune disease after doing extensive testing. We were told by the vet in the other state that when we get home, we need to take him to our regular vet to continue on the steroid that he will need for the rest of his life. We took him back here, showed the vet all of the test results from the blood work, and the diagnosis of the auto immune disease. This vet said that our dog has nothing wrong with him and can determine if he does if we do the same tests at her office that were just done a week prior at the emergency vet. We said we could not do another $1500 worth of blood work and gave her all the results. She then told us that she would not be prescribing us the steroid the other vet recommended because our dog is fine. Mind you, by the time we got home, the steroid that was prescribed, had helped him tremendously. Due to our dog not being prescribed the steroid, we had to put him down a few days ago because the auto-immune disease took a turn for the worse. Mind you, our dog was only 2 years old, and this vet said he was perfectly fine. On a second note, we paid for all 3 of our dogs to get a heartworm test so they can get simparica for flea medication. The lady behind the counter said that we can only get 2 months' worth because in order for us to be able to get 6 months' worth, all dogs had to be seen for an office visit. Isn't the purpose of the yearly heartworm test requirement so we can purchase flea medication for our dogs. If you care about your pets' well-being, don't come here. This office is very money hungry.
Dear Melissa,
Thank you for taking the time to share your feedback. I truly value every client’s experience and take concerns like yours seriously. I’m sorry to hear that you were dissatisfied with your visit.
Unfortunately, I do not have all the details of your specific situation, as this concern was not brought to me directly. However, I want to assure you that our recommendations are always made with the best interest of your pet’s health in mind—not solely for financial reasons.
Regarding the repeat diagnostics, these are typically recommended to monitor how a pet is responding to steroids and to ensure there are no adverse effects from the medication. Our doctors would never abruptly discontinue a steroid medication, as doing so can lead to serious health risks. Steroids must be tapered gradually to allow the body to adjust, as stopping them suddenly can cause complications such as an inability to respond to stress or dangerous blood sugar imbalances.
As for Simparica Trio, this preventative provides protection against fleas, ticks, intestinal parasites, and heartworm disease. Our hospital policy—and veterinary law—requires that pets have an annual exam for us to prescribe certain medications. This ensures we are providing safe and appropriate care. The heartworm test itself does not determine the quantity of preventative that can be prescribed, but rather, our ability to legally prescribe it is based on a current veterinary-client-patient relationship.
I completely understand how veterinary protocols can sometimes feel confusing or frustrating, and I appreciate the opportunity to clarify our approach. If you would like to discuss your concerns further, I encourage you to reach out to me directly. I would be happy to go over your case in more detail and ensure we address any remaining questions you may have.
Sincerely,
Rebecca Williams, DVM
Fantastic experience: First time taking Frizbee to Sierra Ranch. They took the time explain her problems and options to help her that were easy to understand. It was much appreciated.
Bill, thank you so much for trusting us with Frizbee’s care and for sharing your kind feedback! We’re delighted to hear that you felt informed and supported during your visit. Our goal is always to provide compassionate care and clear communication to ensure our patients and their families feel confident in their treatment options. Please don’t hesitate to reach out if you have any further questions or need assistance—we’re here for you and Frizbee!
Fantastic experience: This office has wonderful and caring staff, and are always thorough in explaining any treatment options. I’ve been bringing my now-geriatric pup here for over fifteen years and highly recommend them to friends.
Hello Anita,
Thank you for entrusting us with your dog's care. You are a wonderful client and Sadie is a sweet girl. I appreciate your 5-star review.
Sincerely,
Dr. Williams
Negative experience: The Vet (Kristina Maier-Millar DVM) completely ignored what I was telling her about my dog ingesting water from a planted area with a variety of plants (as it has been raining almost nonstop since I arrived in California), and she was positive my dog had marijuana toxicity. Even after we told her there was no possible way that could be it. We were outside today when I questioned my brother about what a specific plant was -AZALEA! This plant is HIGHLY Toxic to Dogs, Cats & Horses. The Vet should've given my girl, activated charcoal to absorb the toxins. Obviously, I am not at all happy with the lack of service received yesterday at this office. I don't recommend this establishment! TWO Thumbs Down
Hello Deanna Riggs,
I am so sorry, but I think this review was meant for another hospital. We do not have a doctor by that name working at our hospital. I also looked to see if your name was in our system as a client and you were not listed. Would you mind removing this review?
Sincerely,
Dr. Willaims
Fantastic experience: Amazing staff. We bring our Italian greyhound, Bella to get her weekly rehab. Madison and Dr. Seplow are great. Front desk staff, Pat is very helpful, not to mention Dr. Williams. Wished to know this place sooner.
Bella is the sweetest girl and we are so happy that she is doing well. Thank you for the lovely review and we look forward to seeing you soon! - Madison B, Rehab Lead
Fantastic experience: Leaving for 2 week trip to Cabo and needed a health certificate for my boy. Service was great.
Hello Luann,
Thank you for the 5-star review. I am happy I was able to be of service. Enjoy your trip and we will see you soon.
Dr. Williams
Fantastic experience: My dog and cat had been going to Dr Williams for a few years before we decided to move to Australia. Her and the team and Sierra Ranch Vet worked with my pet transportation company in order to ensure all bloodwork, paperwork and vaccines were up to date, correct and submitted. We all made it to Australia safe and sound and couldn’t have done it without them. Thank you so much!!!!
Kelci,
We are happy you finally made it to Australia and glad we could help with the process. The staff and I wish you luck on your new adventure. Give Miso and Chip a pat on the head.
Sincerely,
Dr. Williams and Staff
Fantastic experience: This veterinary is the greatest, not long to get an appointment and great service ! Rates are reasonable and the the staff and doctor are very easy to communicate with and they always give you they're full attention. Thank you Sierra Ranch !
Hello David,
Thank you for your review. We appreciate your business and your feedback. Give toby a pat on the head.
Sincerely,
Dr. Williams
Fantastic experience: Sierra Ranch Veterinary Clinic is outstanding, Dr Williams is the best, she really cares about your pets and keeps you informed on any issues that may arise. She has the skills and knowledge to diagnose and treat just about any condition your pet may have and has my total confidence. The Staff are also very friendly, knowledgeable and makes for a very pleasant trip to the Vet.
Hello Edward,
Thank you for your confidence in the staff and me. I appreciate all your kind words. We are so grateful to work with owners like you and care for pets like Chief. He is a very special dog!
Sincerely,
Dr. Williams and Staff
Fantastic experience: Dr Williams is a huge blessing! She is an incredible Vet who shows compassion, trust, knowledge and does not just add procedures to bump up the cost! The staff is also incredible!!! The 2 ladies at the front desk are amazing and welcoming and Dr Williams assistant is also very good there is a rehab section for your pets and the people I have seen who work this area are incredible. I highly recommend Dr Williams and her staff Thank you, E Schreader
Elaine,
It has been an absolute pleasure working with you and caring for your pets. We really appreciate your positive feedback. Thank you for your review.
Dr. Williams and Staff
Positive experience: The rehab has been a very positive experience for me and my dog:) After a year and a half of limping post surgery for his torn CCL, then removal of hardware, he is back to a healthy gait, with normal strength. Thank you!
Hello Tara,
Thank you for writing a review. The rehab staff appreciate your feedback, and they are happy your dog is doing well.
Fantastic experience: I've been bringing my German Shepherd here for physical therapy for 2 years after her arthrodesis surgery. In the beginning she did not want to put much weight on her leg and she was not balanced. After the first set of therapy sessions her mobility, strength, balance and range of motion had increased significantly. She is maintaining her good health with monthly visits now and is able to live a full and active life with no pain. Every evaluation and every therapy session have been positive experiences.. it is obvious that the doctors and therapists are both knowledgeable and genuinely caring. The explanations of what is going on with my dog's whole body (not just her leg) have been easy to understand and the recommendations for exercises and care I can do at home have been simple to do. The variety of exercises and treatments used in the sessions have been well tailored to each stage of her recovery from surgery and her continuing development. I wouldn't hesitate to recommend this center, and am planning to bring another of my dogs to an evaluation as he has developed arthritis in his sacrum. I am confident that he will be able to be active and happy much longer if he has the support of the staff at Sierra Ranch.
Hello Cynthia,
This has to be one of the most thoughtful reviews we have received, so thank you. Our rehab staff work very hard to provide great service to their patients and the clients. This review made their day.
Sincerely,
Dr. Williams and Staff
Positive experience: Only been there two times but so far our experience has been good. Would recommend them
Hello Linda,
Thank you for your review. We always appreciate when our clients take the time to share their experiences.
The rehab staff and I wish Hitch a speedy recovery.
Sincerely,
Dr. Williams and Staff
Fantastic experience: Sierra Ranch has been wonderful for our two German shorthair pointers. They are accommodating with scheduling, caring and loving to our boys. We highly recommend!
Hello Sandy,
I appreciate your review, thank you for taking the time to write it. It's a pleasure working with you and caring for your two sweet boys.
Sincerely,
Dr. Williams
Fantastic experience: I have been coming to this veterinary clinic for over 12 years, and they have been amazing every single time! The staff is always so nice, helpful, and genuinely caring toward my pets. The clinic is spotless and well-maintained, which is so reassuring. They consistently go above and beyond to make every visit comfortable for both pets and owners. I wouldn’t trust my pet’s care to anyone else – highly recommend!
Hello Caitlin,
Thank you for the lovely review. It's absolutely our goal to provide consistent care to your pet and quality service to you. We are grateful to you for pointing this out.
Give Leilani a pat on the head.
Sincerely,
Dr. Williams and Staff
Fantastic experience: Always fantastic. So happy we found Sierra Ranch Veterinary Clinic. Staff are always helpful and friendly and the level of care is fabulous.
Hello Julie,
We appreciate your review. Thank you for taking the time to brighten our day.
Sincerely,
Dr. Williams and Staff
Fantastic experience: We love Sierra Ranch! Dr. Willams and staff always provide quality veterinary care. I am impressed with their ability to get patients in when there is a veterinary issue that can’t wait. The office is clean and the staff provides good customer service. Thank you for caring for our animals with kindness and compassion.
Hello Patty,
Thank you for the wonderful review. The staff and I take great pride in providing quality care to our patients and earning the trust of our clients.
Sincerely,
Dr. Williams
Fantastic experience: Dog absolutely loves it there. He knows where we are the instant I pull into the parking lot and gets uber excited. He loves the staff and I love the fact the treatments make him feel better.
Hello Johnnie,
Thank you for the 5-star review. We are elated to hear that your dog loves coming to the vet and that he is feeling better.
Sincerely,
Dr. Williams and Staff
Fantastic experience: Both the regular clinic and the rehab center have taken excellent care of my Bernese Mountain Dog and my Golden Retriever for the past 3 years. Dr. Rebecca Williams is kind, caring and an excellent veterinarian. I moved out of the area a year ago but still take my dogs to her. Also, the staff is friendly and responsive to all of my dog's needs.
Hello Les,
We’re glad to hear that you're happy with our care. We enjoy working with you and caring for your pets. Thank you for your 5-star rating.
Sincerely,
Dr. Williams and Staff
Fantastic experience: Thank you, Sierra Ranch!!! Excellent care for our cats by Dr. Williams. Personable and friendly staff. Easy to get in. Staff handled cat carrier for me as I can’t lift it. Very considerate. Highly recommend. Squirrel Grey pictured.
Hello Debbie,
Thank you for the wonderful review. We appreciate you and love caring for sweet Squirrel Grey.
Sincerely,
Dr. Williams
Fantastic experience: Dr. Williams and the staff are very kind, knowledgeable and have been a trusting clinic to my pups. Dr. Williams has a lot of knowledge in complex cases like IMHA and helped me and my Pomeranian through a tough time. Thank you!
Thank you for taking the time to write a review. I hope Sadie is doing well. She is a sweet girl and always brightens up my day to see her.
Sincerely,
Dr. Williams
Positive experience: We’ve been coming here for a few years now and I am happy with the care my fur babies receive. I did want to mention that I really appreciated Ariel’s good customer service. She was the only one working the front desk, checking customers in and doing the phones, yet she was still pleasant and did not make me wait. She was on the phone when I walked in, so I sat down. After she got through with her call, she stood up and greeted me and checked me in. When I checked out, I had forgotten to get a written RX. She told me that is not a problem and she went and talked to the Dr and had the prescription ready for Dr. to sign. She’s very efficient. I’m not sure if she’s new but she is the friendliest one that I have encountered at your front desk. She makes a difference!
Hello Lisa,
Thank you for the review. I am happy you had a good experience. I will be sure to let Ariel know of your kind words.
Dr. Williams
Fantastic experience: Dr. Williams is TOP notch. She cares for your animal and she cares about you as the owner. My new puppy had an infected eye that was extremely scary. She got us into the specialist and called me the following day to make sure my pup was ok. I have to mention as well, though this is a business I felt she handled my billing with the HIGHEST integrity. She could have easily billed me for xyz but was honest. It's great to know good, honest business owners exists in the world and she is one of them.
Hello Olivia,
Thank you for your kind words. It feels good to be recognized for all my hard work. As always please don't hesitate to reach out if you have any questions or concerns. I hope Walter is feeling better!
Sincerely,
Dr. Williams
Fantastic experience: Dr. Williams and staff are great! They take very good care of our pets. Highly recommend this vet practice.
Hello Carolyn,
Thank you for recommending us in your review! I appreciate you taking the time to write a review.
Sincerely,
Dr. Williams
Fantastic experience: I'm happy I found Sierra Ranch Veterinary. Dr. Williams is kind, knowledgeable and interacts well with my dogs. I appreciate that she might suggest a medicine or treatment but never pushes or guilt trips. I've been able to get an appointment easily and the staff is always friendly.
Hello Vicky,
We're so happy to hear that you have had wonderful experiences with us! Thank you for leaving a positive review and for your kind words. We truly appreciate your business and can't wait to see you and your pets again.
Sincerely,
Dr. Williams and Staff
Fantastic experience: Dr. Williams is awesome! Always takes time to address all of our concerns and keep our puppy happy and healthy. Highly recommended!
Hello Kentston,
Thank you for the wonderful review. I hope Leo is doing well. He's such a sweet boy.
Sincerely,
Dr. Williams
Fantastic experience: Wonderful people who clearly care a lot About animals. I have trusted them with my dogs for many years now and have been very happy.
Hi Ralph,
Thank you for giving us a 5-star review. We think you and your pets are wonderful too. Give Spicy and Bear a pat on their heads for me.
Sincerely,
Dr. Williams
Fantastic experience: Sierra Ranch is the best vet by far. I’ve had dogs for close to 30 years and this is the best vet I’ve ever been to! I have recommended Sierra Ranch to a number of people. Dr. Williams and Larissa are awesome. Warm, caring, and highly knowledgeable, they have always treated my dogs as if they were their own. The office staff is friendly and they keep things running smoothly and on schedule. The waiting area is never overcrowded. I just love this place!
Hello Mary,
Thank you for leaving a 5-Star review. It means a lot to us and our entire team! Looking forward to serving you in the future!
Best Wishes,
Dr. Williams
Fantastic experience: We enjoy taking our German Shepherd to rehab sessions. They are helping his leg heal from two surgeries. The underwater treadmill, and other therapies are really helping him to strengthen that weak leg. Dr. Seplow, Hannah and Madison are positive, patient and so pleasant to work with! They answer all my questions, and help me calm my dog who is a bit anxious (after his two surgeries!) highly recommend this fabulous team!
Hello Alice,
The rehab department really appreciates your kind words. They take immense pride in the care of their patients. Thank you for taking the time to write this review.
Sincerely,
Dr. Williams
Fantastic experience: Dr. Williams was so kind to me and my dog! I felt like we were in incredibly competent and compassionate hands.
Hello Molly,
Thank you for taking the time to write a review. I hope Beavis is starting to feel better. He is such a sweet boy!!!
Sincerely,
Dr. Williams
Positive experience: This is was my first visit, I was impressed with Dr. Williams and the staff, they were quite busy but they were still friendly, and helpful, I felt very comfortable there
Hello Regina,
It was a pleasure getting to know you and your dogs. Thank you for the kind words, we appreciate you taking the time to write a review. We hope Bodie has a smooth recovery from his procedure.
Sincerely,
Dr. Williams
Fantastic experience: If I could give a million stars to this place, I would. My 15 1/2-year-old Jack Russell/Rat Terrier mix Sochu had already been living with chronic kidney disease for two years when his rear legs started to give out on him while climbing up stairs or lifting his leg to do his business. My regular vet had me start him on some gabapentin (nerve pain medication) which helped to some extent, but he would still lag on walks and struggle to walk over irregular surfaces. I self-referred to Sierra Ranch Pet Rehab and I could not be happier with how they've helped by boy. During our first session with Dr. Masami Seplow and vet tech Madison, I was charmed by how they interacted with Sochu. Granted, my Sochu-boy is my "people person", and he loves all the hoomans, but when Dr. Seplow, Madison and I sat on the floor of the evaluation room for Dr. Seplow to perform her initial evaluation, he REALLY loved them, and they, in turn, were equally charmed by him. Dr. Seplow performed a very detailed but gentle assessment, assisted by Madison. They gave my boy an injection of Librela and showed me three exercises to perform with him until his first PT/acupuncture session could be scheduled about three weeks later. The difference in my boy was like night and day: he was no longer lagging behind his baby sister on walks and he could run up our stairs with no issues. The pep was back in his step and with the help of the exercises recommended by Dr. Seplow, I've been able to maintain his level of activity fairly close to what had been normal for him. Hannah, the second vet tech who works on the rehab "side" of SRVC is also a sweetheart with the furkids. Thank you, Dr. Seplow, Madison and Hannah for helping my boy gain back his joie de vivre and confidence. I want to keep him as healthy and active, with the best quality of life I can give him, for as long as I can. With your help, I believe I can do just that.
Thank you for your feedback and kind words. It can be difficult to watch our pets get older with the chronic, often irreversible, health issues that accompany aging. However, we believe that rehabilitation sessions to include water therapy, LASER, massage and daily home exercises will keep these senior pets physically stronger and mentally alert.
You are an important part of Sochu's treatment plan. Home exercises can strengthen the bond between you and Sochu. Let's work together to make Sochu's "Golden Age" more enjoyable.
Sincerely,
Dr. Seplow
Fantastic experience: Our previous vet retired and that forced me to have to find a new vet, which I hate doing at any time…. However, I was delighted to meet Dr. Williams and it was quickly apparent that she cares a great deal about the animals in her care as well as the feelings of the human ‘parents’ of those animals. I also loved Larissa, the vet tech, as she went above and beyond to make us feel welcome on our first visit to the office and didn’t rush us. I was impressed to see a water rehab unit in the office and a black lab using it to heal an injury. It was nice to have that and an onsite lab for basic blood work right there in the office. My worries at finding a caring, educated, interactive and ‘old school’ concepts/cures vet were needless and I think we will be very happy here with Dr. Williams and her staff for many years to come. Thank you. Yvonne Jones & Suki
Yvonne it was great getting to know you and your sweet girl Suki. Thank you for choosing our hospital to care for your pet and for the 5-star review.
Dr. Williams
Fantastic experience: Madison and Hannah do a great job with my boy Franki. He’s a frenchie who became paralyzed in his back legs requiring surgery, we have been going to Sierra Ranch to help strengthen him and he not only is getting stronger but he really enjoys it. Highly recommend and especially for Frenchies.
Hello Antonio,
Thank you so much for giving us 5 stars. You made our day!
Fantastic experience: We are first time dog owners and had a wonderful experience from start to finish with Dr. Williams and her staff. They were welcoming, friendly, and extremely knowledgeable! 10/10 recommended. :)
Hello Kelly,
Thank you so much for taking the time to leave us feedback. We take pride in providing high-quality care and great service. We can't wait to see you and your cute pup again!
Dr. Williams
Positive experience: We were seen by Dr. Winters (weekend rotating vet.) at the beginning of our visit. I would have liked to have seen Dr. Winters with detailed instructions of the diagnosis of Gracie's health issues what she was seen for on Saturday, December 30, 2023, and Rx instructions, before Gracie and I left the office. Instead, we were given diagnosis and medication instructions by her assistant.
Hello Sandra,
My apologies you were not completely satisfied with your visit this past weekend. I assure you Dr. Winters takes great pride in the quality of her medicine and her strong communication skills with clients. Although, this was not your experience, please know this was not her standard.
Dr. Williams
Fantastic experience: Great care. Bit pricey but put my dog back on track with his arthritis. And that alone, makes it worth it! I appreciate them and the care given!!!
Hello Tami,
We’re really grateful and appreciate you taking the time to share your rating with us. We hope your dog is doing well. Please don't hesitate to reach out to us if you have any questions or concerns.
Dr. Williams
Fantastic experience: Another good experience with Dr. Williams & staff. I rely on her knowledge and judgment. Today decided not to send the skin lesion off for pathology after nuanced discussion. Path doubles cost of the procedure and she made good effort to get clear margins on what was most likely a benign lesion. Nice to have a vet you can work with rather than a cut and dried approach..
Hello Dr. Hake,
It's a pleasure to work with you and your dog could not be sweeter. Thank you for the 5-star review. I hope Shasta is doing well.
Sincerely,
Dr. Williams
Positive experience: Dr. Williams, Larissa, and the entire team at Sierra Ranch are caring, kind, and knowledgeable. I always feel like they love my dogs almost as much as I do. I only wish their waiting room was larger, as many of their dog clientele are not well-mannered and bark a lot, which is upsetting for my well-behaved puppy.
Hello Angela,
I agree it can get busy and loud in the lobby. I could imagine that loud energy would be quite stressful for a puppy. If this situation occurs again, do not hesitate to ask the front staff to put you into an exam room early. You are always welcome to wait there until your appointment begins. I hope Tango is doing well.
Your feedback is much appreciated.
Sincerely,
Dr. Williams
Fantastic experience: We came to Sierra Ranch looking for a two fold secondary opinion. We wanted to get some information from the vet side and then also some information from the rehabilitation side. They were clear in the beginning that they operate separately and that was super helpful to know. The staff was super friendly and the kind- they were honest with us when it came to what could be done or what was needed for our pup and possible options for moving forward. My only complaint is that some of the front desk staff have a tendency to malinger and chat with you in the front. When I come in I am very open for small talk but there have been a couple of times I've come in and I felt like we were almost being held hostage with small talk. One day checkout took about 25 min, when it really should have taken half that. I simply just didn't have the time. I appreciate the friendliness, but I would also appreciate the social awareness as well. Just make sure you pad your appointment times with some extra time to chat as well.
Kelly,
Thank you for taking the time to write a 5-star review. The staff and I appreciate your feedback and will definitely take your constructive criticism into consideration. Hopefully, next time we can get you checked out in a timely manner.
Happy Holidays,
Dr. Williams and Staff
Fantastic experience: I’ve only been with Sierra Veterinary for two years with basic checkups which I have been completely happy with. She recently developed an ulcer on her left eye. She apparently poked her eye while hunting. It was diagnosed immediately and they took care of it. I was completely satisfied with the service and also the cost. I highly recommend Sierra Veterinary clinic for any of your animal needs.
Hello Richard,
We hope Charley's eye is looking and feeling better. Thank you for taking the time to write a review.
Sincerely,
Dr. Williams and Staff
Fantastic experience: We had our first rehab appointment. Everyone was so pleasant, kind and attentive. It will be nice to bring our pup for her rehab there since they made her feel so at ease. Thank you all.
Hello Paula,
Thank you for the kind review. We appreciate you.
Sincerely,
Rehab Staff
Negative experience: I’m giving Sierra Ranch 2 stars because my first experience was great. I took my senior dog in for an anal gland expression and the vet was amazing. Unfortunately, he was a relief vet for Dr. Williams. So when I brought my cat in for an exam and to try and figure out why he’s itching so much, as well as having potential urinating issues, Dr. Williams was there and it was not a good experience. First off, she comes out of the back just looks at me (what seemed like annoyance) and just flatly asks if my cat was Dorian. I said yes it is and then I was just expected to follow her. I had no idea she was even the vet, she never introduced herself to me or had any polite conversation. The appointment was pointless, she didn’t tell me anything I didn’t already know or could look up online. She was rude with her responses to me and was a little condescending. She didn’t guide the conversation to help narrow down what might be wrong, she left it up to me to give her the information, information I don’t know that she’s looking for. I know this is all a little vague but if I were to type out our conversation, this review would be way too long. Bottom line is she spoke to me like I didn’t know my animal, didn’t give great advice or insight. She just gave me quotes on a urine analysis and steroid cream, but never stated she recommended doing these things that day or waiting leading me to believe it wasn’t necessary yet or important. I left feeling incredibly frustrated and like my time was wasted with no good clear way forward. I will not be returning as she is the only veterinarian there. The positive aspect is the facility is clean and the front staff have all been friendly.
Hello Brenna,
I am sorry you felt like your recent visit did not meet your expectations. Differentials for your cat's issues were discussed and I offered diagnostics and a treatment plan. My goal in an appointment is to educate the owner about their pet's condition(s) and then allow them to make the decision on how they want to proceed. I also provide pricing so there are no surprises.
It's unfortunate our opinions of your appointment differ. My days are often fast paced and perhaps my recommendations were different than what you expected. I will continue to work hard to ensure clients feel they are receiving a valued experience. I will take your comments into consideration and thank you for sharing.
Sincerely,
Dr. Williams
Fantastic experience: Friendly, professional, knowledgeable, and caring staff. So glad we found a Clinic that is taking care of our fur babies.
Hello Diana,
Thank you for the 5-star review. We look forward to seeing you and you rets at their next visit.
Sincerely,
Dr. Williams
Fantastic experience: Our boy Tucker was diagnosed with Wobblers Syndrome. We decided to go to Seirra Ranch for PT because it’s a little closer to home and we weren’t real happy with the care we were getting from another facility. Let me say after 3 months Tucker has gotten strength back in his backend, he thinks about his feet and each step taken, he has gained muscle back. Most of all he has gained his confidence back. He wants to swim again. He use to be a world title holder dockdiver. He runs again, plays with his brother, and is just happy. There is no cure for Wobblers but as far as we are concerned they have slowed it down. Thank you for giving us our Tucker back!
What a heartwarming review! Your review is why the staff chose this field and this is what keeps us going. Thank you so much for sharing.
Stay strong Tucker!
Sincerely,
Dr. Williams and Staff
Fantastic experience: Sunny Girl loves her therapy sessions! Coley and Madison are fantastic! She gets so tired out and sleeps on the ride home.
We are so pleased she is doing well. She continues to improve at each rehab session and is one of our happiest patients. Thank you for taking the time to write a review.
Sincerely,
Rehab Staff
Negative experience: Don’t feel as if the Vets on staff have much understanding and compassion. They seem to look down upon the animals owners. This would be the 3rd time left feeling unhappy with the service we were provided.
Hello R Robinson,
I am so sorry you had bad experiences with the veterinary staff. It is never our intention to make you feel looked down upon. Please feel free to reach out to me by calling the hospital.
Sincerely,
Dr. Williams
Fantastic experience: I was able to make an appointment easily. The staff were all so nice and welcoming. The staff were all very knowledgeable and helpful. The doctor listened very well and made my pet a priority during our appointment. Pricing was very doable and options were all discussed throughly. Very pleased and now an established patient.
Hello Shannon,
I am glad you had a good experience. Thank you for taking the time to write a review. I hope Sky is improving.
Sincerely,
Dr. Williams
Fantastic experience: Dr. Seplow and the staff in the rehab were very caring and gentle with my senior dog. If I can figure out how to gt him in the car without stressing him or me, I will certainly be back.
Hello Linda,
We really appreciate you taking the time to write a review about the rehab staff. They work very hard to make sure every patient is comfortable and receiving the best care. We hope to see you again.
Fantastic experience: We did our research after our vet closed and decided on Sierra Ranch. They were very helpful and answered all of our questions. We just had our dog spayed and they did an excellent job.
Hello Bruce,
Thank you for your review. I am glad you decided to give our hospital a try. I know you have many options when selecting a veterinary clinic. The staff and I hope Hazel is doing well.
Sincerely,
Dr. Williams
Fantastic experience: Always takes the time to explain everything, not rushed, cost breakdowns, multiple payment options, and ultimately seems genuine with my animals. My dogs love Dr Williams!
Hello Theresa,
Thank you for the review. The staff and I always enjoy seeing you, Skippy and Roscoe. We hope Roscoe is doing better after his last visit.
Dr. Williams
Fantastic experience: Dr Williams was very detail oriented and attentive to our needs. The office staff is wonderful too. I'm a new client and I felt from the beginning that they care. I will be bringing my 2 other fur babies here to be treated. Thank you to all for helping my dog.
Fantastic experience: The best clinic out there. Thank you to ALL the staff for helping us through a tough time with one of our dogs. Thank you for always being able to squeeze us in within 24-48 hours of a call (the last vet was a 2 week wait for an appt) and thank you for allowing us to enter in the building with our dogs (the last vet that wouldn’t allow owners inside). We appreciate all you have done for us and our dogs!
Fantastic experience: This is absolutely the best vet and rehab place around. Extremely professional and knowledgable.
Fantastic experience: SVR was so kind and loving as first time dog owners/clients. Dr. Williams was very informative and kind, patient with my questions, and guided my understanding. Front desk was so welcoming! Overall, excellent place and will be a forever customer!
Kaela,
Thank you so much for the review, we are so glad you had a good experience at our hospital. The staff and I work hard to provide quality care and service. Your puppy, Link, is a sweet boy and we can't wait to see him again. He definitely touched the hearts of the staff.
Sincerely,
Dr. Williams & Staff
Fantastic experience: Dr Williams is my favorite Vet ever. She’s thorough, personable and energetic! My dogs LOVE her! ♥️
Hello Katy,
The staff and I always look forward to seeing you and your three dogs. Don't ever hesitate to reach out if you have questions or concerns. Thank you for writing us a review.
Sincerely,
Dr. Williams
Fantastic experience: Exceptional service. Sincere Care. Spot on diagnosis. Great experience.
Hello David,
It was great meeting you and Merle. The staff and I look forward to seeing you two in the future. Thank you for the review.
Sincerely,
Dr. Williams
P.S. Love the picture you posted of Merle on our Google profile.
Fantastic experience: Super helpful staff on the phone and in person. The doctor was very knowledgable and offered up a lot of ideas for things to help my dog in addition to scheduling some upcoming acupuncture and laser treatments to try to get him to have use of his legs again. Other vets have been frustrating (don't call me with test results, don't suggest things for me to do with him, etc.). I am very hopeful from my first visit and grateful for this place.
Hello Bridget,
We are excited you had a good first visit and will strive to continue to provide your dog with the excellent care he deserves. Thank you for the review.
Dr. Williams
Fantastic experience: The staff here is always friendly and professional. They are compassionate towards my dog. The environment is clean and peaceful.
Thank you, Bryan. We value the positive review and are happy to hear you enjoy bringing your dog to our clinic.
Sincerely,
Dr. Williams and Staff
Fantastic experience: Dr Williams knows our young boy so well. Always happy to have him seen by her. The staff was very pleasant as usual.
Hello Steve,
Thank you for the review. The staff and I always enjoy seeing Livi and George, they are so sweet.
Dr. Williams
Fantastic experience: I had a good experience with Dr Winters. She was easy to understand and answered all our questions and concerns. I feel comfortable to continue to bring my animals to Sierra Ranch Veterinary. Thank you.
Hello Karen,
Thank you for taking the time to write a review for Dr. Winters. We hope Daphne is doing well.
Sincerely,
Dr. Williams and staff
Fantastic experience: Truly an incredible experience here with both the doctor and the staff. Came to find Sierra Ranch after my dog had TPLO surgery and wanted to set her up for the best recovery and set up for success. Everyone has been so thorough, kind, personable and really taken their time with my dog and with me too being a nervous wreck of a mom. I couldn’t be more grateful for their expertise and kindness and attention. Worth every bit of the hour commute to get here for us and my pup and I look forward to it every week! Thank you Sierra Ranch!!
Hello Sydney,
Thank you for taking the time to write a review. The rehab staff take great pride in what they do and truly love their patients. They are overjoyed Bahia is doing well.
Sincerely,
Dr. Williams
Fantastic experience: We had a great experience at Sierra Ranch Veterinary Clinic! Took our 10 week old lab puppy for his vaccinations. We were very pleased! Thank you!
Hello Kelly,
Thank you for bringing Buck to our hospital, he is such a sweet boy. We look forward to getting to know you and caring for Buck. Thank you for the 5-star review.
Sincerely,
Dr. Williams
Fantastic experience: Wonderful veterinarian clinic. All the team is extremely nice and Dr Williams is a fine communicator. She instantly made us feel that we were in highly competent hands. Quickly ascertained the situation and determined a well thought out approach. This is a brilliant business, with a therapy area, run by an additional veterinarian, and a water treadmill. The front desk team is staffed by two very knowledgeable people.
Thank you for taking the time to write a review. The staff and I work hard to provide the best service we can. We appreciate you.
Sincerely,
Dr. Williams
Fantastic experience: Everyone who works here is professional, kind and competent. The facility is clean and their furry patients are very well cared for. This is the type of doctors office we want for ourselves, let alone our fur-family.
Fantastic experience: Pleasant staff. Gave quotes Allowed us to chose what tests we wanted for our dog as well as providing complete information to make the choice....
Hello Jackie,
Thank you for the 5-star review! We hope Daisy is feeling better.
Sincerely,
Dr. Williams
Fantastic experience: This place really cares about the health of my morkie Kala. They are providing 5 weeks of physical therapy and she is doing well.
Fantastic experience: Wonderful, friendly staff and a beautiful facility. They took great care of my puppy!
Fantastic experience: Great experience, welcoming friendly staff! Everyone explained everything very clearly to us and cared about our kitty like she was their own.
Negative experience: unethical business practices...quoted for scheduled appointment but did not tell us of requirement for rabies for cat..They were told several times we had no Internet to fill.out their forms and ASKED to give and get any info regarding this appointment when we spoke with their office TWICE by phone .When we arrived for the appointment we were told our recovering foster cat needed a rabies....i could go back home to Penn Valley and get one or i could wait 3 hours for their practice to see us and pay for office visit and rabies...before the scheduled pt appointment . This is bait and switch and i refused to be blackmailed into paying additional cost for their additional office visit.I did agree to pay cost for rabies if cat could be seen at the scheduled pt appointment. When asked to speak to owner ,was told was "busy" .She was too unconcerned or arrogant to talk with me...and her office manager said she would handle it. Clearly, these peoples' actions belie their supposed commitment to animals ! The stress of transporting our recuperative cat meant nothing to them .The fact that i had mobility problems and required me to take my time and schedule for coverage of our other Sanctusry cats to keep this appointment meant nothing to them ! It is typical.that there is a lack of care that the client's time is VALUABLE ALSO. THERE IS NO EXCUSE FOR THESE ACTIONS ...END OF STORY.
Dear Sally Morgan-Welch,
We requested records from you, you stated that it would be difficult to obtain records because one hospital had destroyed the records and the other hospital’s veterinarian who treated your pet was retired, so we were not able to obtain previous medical history.
At the time of check-in for our rehab department, we did not have a current rabies vaccine on file, nor could you provide proof of a current rabies. It is our hospital policy that all pets are rabies vaccinated unless there is a medical reason preventing the pet from being vaccinated. We apologized you were not informed of our hospital policy.
We offered a same day appointment for vaccination with the plan to reschedule your rehab appointment in the following weeks. We also provided an alternative option to have your pet vaccinated elsewhere. You declined both recommendations.
I did not feel there was a need to involve the owner of the practice as she was with patients and this was a straightforward issue. As a practice manager my top priority is safety for my team. It is your choice not to vaccinate your pets, but it is our choice to protect our staff from potential bites of unvaccinated animals.
Sincerely,
Carey Hookins, Practice Manager
Fantastic experience: We came to rehab after my 5 year old pit bull had a spinal stroke leaving her paralyzed on the left side. During the consultation the doctor performed laser therapy and a complimentary acupuncture treatment. Later that day Opal started walking! They showed us home exercises and recommended a few supplements. Each day my dog is getting stronger and coming in for rehab was the best decision. The entire staff is extremely friendly and I know my pup is in good hands. Opal loves coming into the clinic now for treats and pets. Thank you Sierra Ranch staff!
Fantastic experience: We switched vets after pricing kept going up at our prior vet, and I am so happy we did. Quick appointments, great customer service, and very kind and gentle with our pup!
Positive experience: I like the place. Very clean and the staff is amazing. However, I dislike the fact that the doctor always pushes me to fix my dogs. There are plenty of doctors and researches that prove that fixing your dogs won't prevent or decrease the chances of getting cancer. For the doctor to push this on me, everytime I go in for any kind of appointment it's kind of frustrating. I might be looking for another vet.
Fantastic experience: I’ve always had great experiences with sierra and their friendly staff. That is the reason why I drive from Stockton to Roseville. The owner even took the time on her day off to call in a much needed perception for my cat.
Negative experience: This review is not for support staff, they were amazing! I wouldn’t recommend Dr. Schrider to anyone with a working dog. Offered no solutions outside of what was already being done at home. Her frustration showed especially when she said “well what can we do for you today?” Like my concerns weren’t valid. She found atrophy on one back leg as well as back pain but claimed that she “didn’t know what’s wrong.” I told her specifically that the diagnosis doesn’t matter to me as much as the result. If we know he has back/leg pain why can’t we do exercises to strengthen/stretch those OUTSIDE of what I was already doing at home. I left with no clear idea on what to do next and no treatment. A waste of almost $300 exam fee.
Fantastic experience: I had a great experience. Dr. Harrison was very thorough while also being very gentle with my skittish cat. She went slowly so as not to make him more nervous and spoke quietly, too. She clearly knows cats! The vet tech who clipped his nails was extremely nice, too. I was also pleasantly surprised at the cost - it was more reasonable than my previous vet.
Hello Cheryl,
Thank you for the wonderful review. We greatly appreciate you.
Sincerely,
Dr. Williams and Staff
Fantastic experience: Wonderful, caring and most of all compassionate veterinarians and their staff, to the pet and owner. We can't think Dr Williams & Dr Matthew enough for the time and care when treating our precious Anana.
Fantastic experience: I really enjoyed the visit with Dr Williams. She is friendly very solo. Also always appreciate the staff especially Larissa who has been taking care of my dog since he was a puppy.
Fantastic experience: I am so glad I made the switch to this Sierra Ranch. The girls were so nice even at the end of the day when everyone was probably tired. And the vet was very thorough and kind. She communicated with me well, they took very good care of my pup, even noticed some things my other vet kept missing. I have already recommended this vet to others.
Fantastic experience: I went in for a second opinion for our elderly cat. Dr. Krysten Dilley was wonderful, thorough, compassionate and candid. It helped us make the right decision for our beloved pet.
Fantastic experience: We saw Dr. John Cody and he was excellent with our dog who tends to be skittish. He got down on the floor at our dogs level to make him feel comfortable. He was able to work with us on our dogs continuous allergy issues and make suggestions for things we can do on our own. It was great to work with Dr. Cody!
Fantastic experience: Very personal and professional. My pets are thriving with your care. Your compassion for end of life services have been very comforting to me.
Fantastic experience: The staff are so amazing and responsive at Sierra Ranch. I took my dog in for a physical exam and the staff saw me within 5 min of my appointment start time. Their prices are very reasonable and the staff really care about the health of your dog. Would definitely recommend!!
Fantastic experience: I came to Sierra Ranch quite certain that my dog would require the TPLO surgery. Kathy was awesome and taught us alternative ways to help our dog heal. I feel so much better, and no longer feel rushed to make such a major decision. I am very pleased!
Fantastic experience: We found an elderly dog running on a neighborhood street and took him to Sierra Ranch Vet and they scanned him for microchip. Sure enough he was microchipped. Not only was the ladies at the front desk sweet and helpful they knew the owners of the dog because he was a patient at their vet office. They called the owners and doggy and family were reunited. Very happy ending and we have found a new vet for our kitty. Such kind and helpful people at Sierra Ranch Vet.
Fantastic experience: The rehab/front staff is amazing. My pup had back surgery at Davis and has been coming here since October. She went from fully assisted walking with limited proprioception to walking entirely unassisted and wanting to play with her ball again. While my dog is not the biggest fan of the vet, she loves the people there. I can't thank them enough for their help. The services they offer are way more than just the underwater treadmill. They tailor the programs to the animal based on their needs and while my dog is there for her back, she also had a TPLO last year which they've diligently monitored to keep ALL her joints strong and healthy. I don't even want to think about where my dog would be without them. Cannot recommend their rehab services enough.
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