Indian Trail Physical Therapy
Information about Indian Trail Physical Therapy
99205, Spokane
Opening hours
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
¡Hola!
Indian Trail Physical Therapy: Reviews
Fantastic experience: Sierra and Evan are the greatest! I came to physical therapy after having two hip replacements and a total shoulder replacement, and with their incredible care and expertise, I made a full recovery — all in less than 15 months. They were professional, patient, and truly invested in my progress. Every session was encouraging and effective, and they tailored everything to meet my specific needs and pace. Thanks to their guidance, I’ve regained strength, mobility, and independence I wasn’t sure I’d ever get back. I’m so grateful for everything they’ve done. If you need physical therapy, this is absolutely the team you want on your side!
Fantastic experience: The therapists are incredibly knowledgeable and they took the time to listen to my concerns, explain everything in detail, and create a personalized plan that really helped. I felt completely confident in their expertise every step of the way. They not only treated my pain, but also educated me on how to prevent future issues, which I really appreciated. If you’re looking for a place where you’ll feel supported, encouraged, and actually see results, this is 100% the spot. Highly recommend!
Fantastic experience: I was recently treated for shoulder tendinitis, Dr. Evan and Cierra had me feeling better after just a couple of appointments. All the staff are very nice and helpful. Will definitely will use them again.
Fantastic experience: I went for physical therapy at Indian Trail after a knee replacement in early February. I chose well, as they are knowledgeable, prompt and made recovery a lot of fun! Thanks to Evan, Gabe, Wyatt and all the staff for their expertise...and I loved the 3 questions board
Thank you for taking the time to review Indian Trail Physical Therapy! We appreciate you and are happy to hear you had a great experience with us. Keep up with your exercises for that knee!
Fantastic experience: Currently recovering from a ruptured Achilles and the team here has been fantastic. Everyone from the front desk to the different physical therapists are all the nicest of people. My recovery seems to be on track and I think a huge part of it has been from my work with this team.
Thank you Gavin for your kind review of ITPT. Achilles ruptures are rough. We are glad that you are on track and making gains with us!
Fantastic experience: Started getting PT around the middle of December 2024. Dr. Evan and Ciera made the experience great and I feel the area that needed PT has drastically improved since the start of PT. I highly recommend Indian Trail Physical Therapy.
Hey Chris, thanks for the recommendation for Indian Trail PT. We are happy to hear you've had a great experience with us as that's something that is very important to us.
Fantastic experience: The entire staff is a group of very friendly, knowledgeable and supportive people. The communication between staff and myself is helpful. Be it receiving texts about upcoming appointments, needing to schedule more appointments and in my case, communicating between L&I and myself. Great place to get physical therapy.
Thank you Frank for taking the time to let others know of your positive experience with Indian Trail Physical Therapy. Communication is key and is something we feel is very important so that's great to hear it was helpful for you! Thanks again from the team at ITPT.
Fantastic experience: I came here with leg pains and left with a regiment of workouts and am immensely happy with my help here at indean trail physical therapy!!!
Thanks Martin for the great review of Indian Trail Physical Therapy! We are happy to hear that you were pleased with your outcomes.
Fantastic experience: Jason and Ciera did a fantastic job getting me back to normal after my shoulder surgery. I really appreciated their flexibility and new ideas for my improvement during each visit. Great place!
Fantastic experience: I had both knees replaced for bone on bone. Evan Ewing and Stacy Talarico were my physical therapist. Both were very professional and showed a real personal and caring drive to get me through the rough spots. I am doing much better and my pain in my knees is greatly reduced. I definitely will go back if I need more Physical Therapy Thanks for all your help
Fantastic experience: The therapists at Indian Trail were great. Worked through my arm issue going over multiple exercises I could even do at home. Jason was very knowledgeable and went deep to find the underlying issues. Recommend to anyone looking for physical therapy.
Thank you Brent for this review. We're happy to have been able to help you out!
Fantastic experience: I can't say enough about my experience at Indian Trail Physical Therapy. Having suffered chronic low back pain for 20 years, I felt I had already tried everything to improve my situation, including PT, chiroprators, medications, stretching, exercises, etc... and would sometimes get some relief from these efforts, but not always and rarely in a way that I felt would last. Working with Jason and Sierra at ITPT over the last couple months has been great. They are both very knowledgeable and have been a pleasure to work with. I am now mostly out of pain and feel so much stronger in my core that I think I can stay out of pain and beging enjoying the things in life I like to do which I had put on hold for a very long time. Things like hiking, camping, backpacking, water sports not to mention the many home projects and family related activities we all do. So many of these activities had been put on hold or just completely abandoned due to pain, but now I feel I can start living normally again. So don't lose hope fellow pack pain sufferers! Even if you've had limited success in the past, I'd highly recommend give ITPT a chance to help you.
Thank you Michael for such a thoughtful review of Indian Trail Physical Therapy. To us, this is what PT is all about; getting back to living the way you want! Happy to hear of your success.
Fantastic experience: Smart and helpful. Customer service is excellent
Thanks Fred! Happy to be of help.
Fantastic experience: Everyone at Indian Trail PT is great! The staff is knowledgeable, kind and easy to work with. Really the best!
Thank you Ron for taking the time to write us a great review. We appreciate your business. Thank you.
Fantastic experience: Excellent group of people.very knowledgeable. I've been a customer twice now. Very happy with the results.
Thanks for the great review Tim!
Fantastic experience: My wife and I go to Indian Trail Physical Therapy for therapeutic massage. We see Wendy Rowe. We love the practice, and Wendy is outstanding. The office is well organized and efficient. Wendy is very caring and careful. Her massages have greatly relieved my lower back stiffness. She is the best.
Thank you Mickey for sharing your experience. We are happy to hear that you have been getting great care at Indian Trail Physical Therapy.
Fantastic experience: I went to Indian Trail PT twice for lower back issues and they were amazing!! I worked with Evan both times and not only was he very knowledgeable and easy to work with, he made every visit fun as well as giving me exercises to use at home. Claire was always friendly and remembered my name when I came in which made me feel welcome and valued as patient. I highly recommend Indian Trail Physical Therapy!!
Thank you Paul for taking time out of your day to write such a kind review for us at Indian Trail PT. Glad you felt welcome and had a great experience!
Fantastic experience: I’ve been going for four months to recover from a broken ankle. I’ve seen most of the Physical Therapists there and they have all been amazing. I would highly recommend Indian Trail Physical Therapy! The support staff is also wonderful!
Thank you Susan! So glad you had an amazing experience at Indian Trail Physical Therapy and took the time to write this review. Breaking an ankle is no fun so we're happy to have helped get you back on your feet!
Fantastic experience: Indian Trail PT helped restore me to health after I suffered a neck injury. I am so happy I insisted on treatment at this location as I found the staff to be competent, caring and completely invested in my success. I highly recommend Indian Trail PT!
Thank you Scott for taking the time to recommend Indian Trail PT to others. We’re grateful to have been a part of your success!
Fantastic experience: Wendy Rowe, a massage therapist at Indian Trail PT, is the absolute best! I have permanent lower back issues and she has helped keep it in check for years. She is very knowledgeable in knowing which muscles to stretch to keep me moving relatively pain free. So thankful for Wendy!! -Lynnette Franks
Thank you for your kind review Lynnette! We are are pleased to hear that Wendy has been able to help you keep moving! That's one of the many things Indian Trail Physical Therapy does very well. Thank you.
Fantastic experience: Indian Trail PT is great! Everyone is so kind. Thank you
Thank you, Erika, for your comments. We at Indian Trail Physical Therapy work hard to make everyone feel welcome and appreciated.
Fantastic experience: Massage Therapist Wendy was a wonderful find! She is very knowledgeable, friendly, and skilled with her craft. I have already recommended her to several people. You should definitely go see her!
Thank you Shianne for such a great review of our massage therapist at Indian Trail Physical Therapy and recommending us to others! We greatly appreciate it.
Fantastic experience: I have been going to Wendy (massage therapist) for around a year now. She is by far the best therapist I have gone to over many many years getting massages. The rest of the staff are very friendly and the facility is always welcoming.
Thank you Kayse for your review. Wendy does great work here at Indian Trail PT as well as our other staff. Glad to hear of your great experience!
Fantastic experience: First there was the car wreck, needed help with shoulder and back. Then came a fall, separated shoulder, then a knee replacement. So when I say I’ve had lots of experience with Indian Trail therapy I have lots of experience! Each and every time I’ve gone for help I’ve left after a period of treatment so improved. All of the therapists and assistants are very professional and capable. They know how to encourage, how to motivate and how to listen as you explain what is going on with your body. The facility is clean and equipped well, the exam rooms are private, front office staff is knowledgeable and helpful. After ten years of using their services I happily give them a five star and above.
Thank you so much Mikel! Indian Trail Physical Therapy works really hard on all of the above that you mentioned. We are so happy to have you as part of our patient family. We love our patients!
Fantastic experience: The massage therapy is amazing!! I appreciate Wendy’s skill and talent.
Thank you Valorie! Yes, Wendy does a great job here at Indian Trail Physical Therapy. We're happy to hear your appreciation and we appreciate YOU!
Fantastic experience: Wonderful, friendly staff. They helped me feel so much better about myself and my exercise routine, which started out as none. I can now exercise, enjoy it and do it right! Thank you so much! You are all so amazing! My shoulders don't hurt anymore!
Thank you Donna, for sharing your positive experience about Indian Trail Physical Therapy in this review. We're glad we were able to get you on the right track!
Fantastic experience: This place is phenomenal and was critical to helping me get healthy again. In particular the physical therapist Loxi and the Massage therapist Wendy Rowe did an amazing job. I wouldn’t be on the mend if it weren’t for those two. With their help I’m doing better and feeling better than I have in decades.
That is awesome to hear Martin! We are so glad that you are doing so well, and yes, Wendy and Loxi are amazing providers here at Indian Trail Physical Therapy!
Fantastic experience: I have seen multiple massage therapists over the years, but Wendy Rowe is by far the best I've been to. She's not only capable of getting in as deep as necessary, but also very in tune with how much pressure to apply. I've never had to ask her to adjust. She's very knowledgeable and has many techniques that I've found highly effective. I give her a 5-star recommendation!
Thank you Emily for taking time to review Indian Trail Physical Therapy! We would agree with you that a massage therapist needs to be in tune with their patient and Wendy is definitely one of the best!
Fantastic experience: I am 69 years old and have Parkinson’s , my 93-year-old grandmother has dementia . We both were in desperate need of physical therapy and we did much research in the Spokane area and felt that the qualifications of so many of the staff at Indian Trail Physical Therapy was some of the best that we had come across so we decided to try them out. My grandmother and I have been going there since last October 2021 and I cannot say enough of what it has absolutely done for me dealing with Parkinson’s. My trainer Jason is simply outstanding and so is Evan who helped on a few other times. I don’t know all the names of the therapists that have been so kind and so gentle with my 93-year-old grandmother they have been absolutely outstanding as are all the receptionists. This is an outstanding company in which all the staff is devoted to their passion , are very knowledgeable, very understanding and the results even with my 93-year-old grandmother were not only encouraging but also very helpful in her mental stability . Jason- I can’t thank you enough for the mental toughness you helped me advance in , the encouragement you always gave me and the fun we always had. Don’t hesitate- get on the phone and call Indian Trail. You will be taken care of - for sure…. Get busy living.. Denny
Thank you so much for this wonderful review of Indian Trail Physical Therapy, Denny. As an owner, it warms my heart to hear stories like yours. So glad to hear you and your grandmother were well taken care of.
Fantastic experience: The massage therapist, Wendy Rowe, is well trained and experienced in several types of massage. She is friendly, listens well and is very good in adapting your massage to fit your needs and wants. I always leave feeling relaxed and rejuvenated.
Thanks Carol, for taking the time to write a review! Yes, Wendy does a great job with us at Indian Trail PT. Listening and adapting is key and she does that very well. Thank you for trusting us with your care.
Fantastic experience: This is the third time I have used Indian Trail Physical Therapy. I’ve gotten to know most the staff and they are very friendly and out going. I have worked mostly with Jason and Stacy. Both are very professional and caring. I feel that they listen to what I am saying, and work me appropriately . I have been very happy with the results I have had. Thank you all for being so great.
Thank you Susan for taking the time to share your experience about Indian Trail Physical Therapy with others! Customer service is something we take pride in so we appreciate your comments!
Fantastic experience: Wendy is by far the best massage therapy person that I have ever had. The staff is also very friendly and knowledgeable
Thanks Barry for taking the time to post a positive review of Wendy and the staff at Indian Trail Physical Therapy!
Fantastic experience: I came in with neckpain after a car accident. After my first appointment I was given an exercise program and stretches that helped me tremendously. Once the pain was gone they showed me how to get back into the gym without causing any more problems in my neck. The massage therapist was great, experienced, and skilled. All of the staff was very knowledgeable and kind. I would recommend Indian Trail Physical Therapy to anyone who in need of physical therapy!
Right on Devyn! So happy to hear about your recovery at Indian Trail Physical Therapy. Auto accidents can be a bear to overcome and it sounds like you have done great. Way to go!
Fantastic experience: Absolutely have loved my experience here! For the first time in 10 years, I have almost full range of motion in my injured hip and a lot more pain free days! Came in with a 10 year old mystery injury and they’ve worked with me figure out the best course of action for it!
Way to go Katy! That is so great to hear and to be honest, those "mystery injuries" can be the most rewarding puzzles to solve! Thank you so much for sharing your comments about how Indian Trail Physical Therapy has helped you. Keep up the great work!
Fantastic experience: Wendy has an amazing amount of knowledge and expert technique in this field. Her massages reduce my chronic pain and keep me moving.
Thank you Laurie for your review! Indian Trail Physical Therapy strives to provide highly knowledgeable providers that are experts in their fields. Wendy is no exception. Glad you're able to connect with her for the help you're needing to keep moving!
Fantastic experience: I just wanted to do a shout out to Wendy Rowe. She has been my massage therapist for many when she was in Chewelah. Now I see her here. She is a Awesome and Caring Massages Therapist. She has help with my health issues and really knowledgeable.Kuddos to Wendy.
Thank you Debbie for taking the time to share your experience about Wendy and Indian Trail Physical Therapy. We are happy to have her on board with our team and that you are able to continue getting the help you need.
Fantastic experience: The staff here is awesome! They were able to accommodate my schedule and worked hard with me to reach my goals. Stacy is the best! If I have to have PT again, they are my first choice.
Thank you Terry for all 5 stars! And yes, Stacy has been a wonderful provider at Indian Trail PT and we're all happy to hear that you had a great experience with us.
Fantastic experience: Wendy Rowe, LMT is an excellent massage therapist! I've been to over 20 different therapists in the past 10 years, and she is my favorite. I have pretty tight muscles from a very stressful career, and Wendy always does a great job of getting my body back into a reasonable level of relaxation and functionality. I highly recommend Wendy!
Thank you Heidi for taking the time to review Indian Trail Physical Therapy! We are very happy to hear you have found Wendy's services so helpful. We also think she is one of the best ;-)
Fantastic experience: My client is treated very well here.
That is good to hear Susan, that the staff at Indian Trail PT is doing a great job with your client. Thank you for posting your comments.
Negative experience: Recieved care before and after my shoulder surgery and after a MVA. In 2020 and 2021.Providers were supportive and knowledgeable. Massage therapist at that time was amazing. Low points is due to zero billing cominication and not returning calls. We moved a few times due to selling our homes . For that I requested to be called if any further balances were due after I stopped care and paid final bill in office. Have had same phone number always. No call was recieved for additional balances. So I called month or 2 later to make sure and was told I had zero balance and clear account. Few months later I called to see if another massage therapist was in to start care again. No call back and no answers. After no response or contact I moved to another clinic to start care again. Fast forward a year later . I get a call from a collections agent for a $26 dollar bill from Indian Trail Physical Therapy. States I never paid and they couldn't contact me. Kim at collection company they use had no information but it was from Fall 2021. So I called clinic for details of bill and my contact info to figure out this being sent to collections after I have had no calls from anyone at the clinic and i called and was told I was paid up and clear . 6 days ago was last call and voice-mail i left. Still no contact or return call . Not a good business practice at all! Very disappointing.
Thank you for your honesty here. I am glad to hear that you had a good experience with our providers. I am so very sorry to hear that our billing department did not deliver the same experience. I am not sure what happened with our communication but rest assured there will be a change. It is not our policy to let things go unattended and not get back to patients that have left voicemail. I will look into why there was no call back and talk with our new front desk staff about our communication. I will also have our office manager reach out to you to see if we can come up with a resolution for your concerns. Thank you again for your honesty. We want to be the best at everything we do and feedback like this is helpful. Thank you.
Fantastic experience: Took our mom here and had a very good meeting with Avery. She was attentive and aware and handled the situation very well. We wish we had another hour with her, but we’ll be back. Office is very nice. Quiet.
We appreciate you taking the time to write a review for us and are very pleased to hear you had a great experience at Indian Trail Physical Therapy. Your mom is in great hands with Avery!
Fantastic experience: These guys are awesome! Every single person that works there is professional, skilled and so nice. When you are going through something traumatic and life altering, it is stressfull to the max. This was my first broken bone in life, and they really took good care of me. They kept me well informed and really listened to me no matter how stupid my questions were. I highly recommend these guys whether you are first time breaker of bones, or an experienced injury prone person. They will take care of you with patience and sensitivity. Thank you ITPT Team!!!!! ;--)
Awesome Michael, Thank you so much for your review! So glad our TEAM at Indian Trail PT were able to be there for you throughout your recovery. And you’re right, it can certainly be stressful. You did great!
Positive experience: I worked with three different therapists for back and knee pain during my treatments. I was very pleased with each one. I would highly recommend them.
Thank you for your review. We appreciate you taking the time to comment and recommend Indian Trail Physical Therapy to others.
Fantastic experience: I found my physical therapy to be very challenging but also very effective. The therapists, Jason and Ryan, encouraged me to persevere, and the treatment improved my balance and mobility. I'm thankful for the care they gave me, and will return to them for therapy should I need it again.
Thank you for this review Linda. It certainly helps other to know more about Indian Trail PT and we are happy to hear that you were challenged but more importantly, that you made improvements!
Fantastic experience: I just finished 6 weeks of physical therapy with Jason Reeder and he was amazing! All of the staff were super nice and helpful and I actually looked forward to going. I appreciated that Jason took the time to ensure I was using proper form and made sure the stretching and exercises were geared towards my needs. My appointments never felt rushed and Jason always explained things well and made sure I understood. I would go back to Indian Trail Physical Therapy if I ever need it again and will refer anyone I know to go here.
Thank you Andrea for sharing your experience about Indian Trail Physical Therapy. Not every clinic gives you that one on one, dedicated time for you. That's standard protocol for us!
Fantastic experience: Even if you've had less than stellar experiences at other physical therapy practices don't let that keep you from giving Indian Trail Physical Therapy a shot. Your goals for treatment are carefully considered and your well educated and trained PTs will provide you great attention and care during each of your appointments. They are kind, patient and provide excellent coaching to ensure you're doing the exercises with good form so that you can get back to your sport (or walking, or whatever else you normally do) as soon as you are physically able. The PT assistant was also attentive and made sure the therapeutic treatments provided after workouts were set up properly and comfortably. Highest praise for PT Jason Reeder, who is a true pro. Thank you to this practice, I will definitely let my friends know where to go for top-notch care in Spokane.
WOW! Thank you Kathleen for such a great review. The details in your comments are great and really speak to what we do best here at Indian Trail Physical Therapy. Thank you for letting others know about your experience.
Fantastic experience: The staff are so friendly and helpful. Love the new location.
Thank you for your review Genevie! We love our new location too! So much more room for everyone, including our staff. We, at Indian Trail PT really work hard on customer service so we are happy to hear you say that everyone was so friendly and helpful. Thank you!
Fantastic experience: Thank you for everything!!!
You're welcome Julie! Glad you had a great experience with us.
Fantastic experience: My experience at Indian Trail physical therapy was amazing. I was having pain in my right shoulder and the massage therapist was very knowledgeable and knew exactly what areas to pinpoint and my shoulder felt relief immediately. I would highly recommend Indian Trail physical therapy and will definitely use their services again.
Thank you Nicole! Hopefully your shoulder continues to do well!
Fantastic experience: I was able to have zoom PT during this Covid time, which I really appreciated. My orthopedic provider suggested PT for my knee pain, and I credit Jason for no longer having any pain. He listened to my concerns, and explained why he thought I was having the pain. He suggested exercises to do at home that would help my particular issues, and what to be aware of with each one. He emailed me a printout of the exercises which included a short video of each of them. I highly recommend Indian Trail PT, especially Jason.
Jennifer, thank you for your comments. We're glad to hear that you were able to connect with us during a pretty challenging time. Indian Trail Physical Therapy is always on the cutting edge, trying to provide the best possible outcomes, even if having to do so virtually. Glad it worked out for you.
Fantastic experience: The staff was very nice, friendly, and professional. They were willing to work with my busy schedule, which is always a plus.
Thank you for your comments and we are happy to hear we could get you in and feeling better. Schedules can be tough sometimes. Glad it worked out for you!
Fantastic experience: Chanel is the bomb!
Fantastic experience: Indian Trail PT was super helpful when I experienced lower back pain. Beginning with scheduling, the office staff was courteous and accommodating. I was welcomed into a soothing and modern atmosphere. Then the therapist I saw was professional, on target with how to help my back heal, and had a plan for follow up treatment. I would highly recommend anyone with physical or massage therapy needs check out Indian Trail PT!
Thank you for your review Diana! We're so glad to hear that you were treated so well at Indian Trail Physical Therapy and our staff met your needs.
Fantastic experience: Ryan is hands down the best PT I have worked with. His wisdom and ability to work within the confines of my doctors advice took me from a 75% probability of needing knee surgery to a complete recovery without it. A forever fan here.
Thank you Tami for letting others know about your experience at Indian Trail Physical Therapy. That's awesome you were able to see a complete recovery without surgery!
Fantastic experience: My favorite physical therapy clinic in Spokane! Love the new location in the old fire station near Salk on Francis. I would recommend them to anybody :)
Thank you Dwayne for comments recommending Indian Trail PT. We're pleased to hear we're your FAVORITE PHYSICAL THERAPY CLINIC in Spokane!
Fantastic experience: Ryan Stern and his team were awesome! They always gave great customer service and did a great job trying to get me going again after a major injury and surgery. Would recommend and use them again!
Fantastic experience: Staff was wonderful and very professional. They know what they are doing and provided me with many different exercises to get me back on track. I am self pay and the clinic did everything they could to help keep the costs down. They provided me with the tools and education to do many of the prescribed exercises at home. Ryan Stern and staff are above the rest!
Thank you for taking the time to share your experience about Indian Trail PT. Happy we could help you out!
Fantastic experience: One of the things that really stood out with Ryan was his honesty. So, not only was he friendly and helpful, but he was very straight forward with me. That is huge in my book!
Fantastic experience: I had a great experience with Dr. Ryan Stern! Back in full swing with no more knee pain. I would recommend him to anyone.
Negative experience: Bait & Switch. I called several times in advance to confirm that they took my insurance plan. Each time they indicated that they did. I then made an appointment. Once I checked in I was told that they didn't take my plan and that I would need to pay out of pocket for their services. I question their ethical standards.
Thank you Mr. Ross for your feedback. It is definitely not our business model to try and deceive anyone in any shape or form. I sincerely apologize for the experience you had. We take your feedback seriously. It’s a way for us to evaluate how we are doing. In response to your review, we’ve tightened up our training policies to help reduce potential mistakes as our trainees are learning the complexities of the insurance industry. We make every effort to provide clear and accurate information and will continue to improve as best as we can. Again, thank you for your honesty. If there is anything more we can do for you or answer any further questions, provide any additional information, please contact us directly at [email protected].
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