AFC Physical Medicine & Chiropractic: Surprise
Information about AFC Physical Medicine & Chiropractic: Surprise
85374, Surprise
Opening hours
- Monday: 9:00 AM – 12:30 PM, 3:00 – 6:30 PM
- Tuesday: 1:00 – 6:30 PM
- Wednesday: 9:00 AM – 12:30 PM, 3:00 – 6:30 PM
- Thursday: 9:00 AM – 12:30 PM, 3:00 – 6:30 PM
- Friday: 9:00 AM – 1:00 PM
- Saturday: Closed
- Sunday: Closed
AFC Physical Medicine & Chiropractic: Surprise: Reviews
Fantastic experience: The staff at AFC is amazing! They do there best to make sure my son and I feel great
Thank you for the feedback! Our AFC chiropractic team is dedicated to helping individuals achieve pain relief and alignment through tailored adjustments. It’s great to know our approach to holistic care is making an impact!
Fantastic experience: First and foremost, the facility and services are top notch and the staff are extremely professional, friendly and fun. They go the extra mile to make sure you are taken care. I highly recommend this AFC in Surprise: you will not regret a single moment. Money well spent for their outstanding services.
Thank you so much for the positive words! At AFC, our team is committed to delivering high-quality chiropractic care and a holistic approach to wellness. We’re thrilled to hear that our chiropractors and adjustments have made an impact.
Fantastic experience: AFC and Dr. Turner are the best!!
So glad to hear that the AFC team has helped create a positive experience! Our goal is to provide a well-rounded approach that addresses various aspects of wellbeing. We’re thrilled that the team’s dedication to personalized care is resonating!
Fantastic experience: The staff is like family. Truly feel cared for
AFC’s goal is to ensure a collaborative care experience where individuals feel supported in all aspects of their journey. We’re so grateful to hear that our integrated approach is valued and are thankful for your kind words about our team.
Fantastic experience: Very satisfied with my experience at AFC in surprise. Dr turner is the best chiropractor every Joanne at the front desk is extremely helpful with great sense of humor
The AFC team is thrilled to know our chiropractic care and adjustments are helping to create a difference in people’s wellness journeys. Being recognized as a top choice for chiropractic care keeps us motivated to do our best!
Fantastic experience: Great place
Thank you for the support and five star rating!
Fantastic experience: The entire office is so welcoming. You can tell from the start they really do care. We brought my son in after having a year of issues and they’ve put together a great plan to get his body back on track! I would recommend them to anyone!
Thank you for the thoughtful words! The AFC team is proud to offer a unique approach that focuses on both relief and prevention. It’s rewarding to know that our holistic model resonates and we look forward to continuing this journey.
Fantastic experience: I absolutely love the staff here! They are always flexible with my constant schedule changes and Dr. Turner gives the best adjustments in Town!
This feedback means so much! At AFC, our team is committed to offering whole-person care that emphasizes understanding, compassion, and specialized services. Knowing that our efforts make a difference is truly appreciated.
Fantastic experience: AFC feels like family! The time and attention they give to you individually makes you feel like you're their only patient. I have been going here for a few months this and whenever I miss a day or week, I definitely notice! There are multiple ways they take care of you from physical adjustments and shots, to allergy treatment. There are things I am allergic to that I NEVER knew!! Again, when I come to this place I truly feel like I am a special patient and everything and everyone is concerned with me and only me.
Fantastic experience: I can’t say enough about this Surprise location! The staff is so friendly and knowledgeable in their field. The very first visit they knew my name, it blew my mind! If I could give 10 stars I would!
So glad to hear that the AFC team has helped create a positive experience! Our goal is to provide a well-rounded approach that addresses various aspects of wellbeing. We’re thrilled that the team’s dedication to personalized care is resonating!
Fantastic experience: The team here is fantastic!
Thank you for the kind words about our team and five star rating!
Negative experience: I feel this is a complete bait and switch deal. I was having issues with next pain and was searching for a chiropractor. I saw a advertisement for them on Facebook where they said that most Insurance covers the treatment. I also searched my insurance info and found that they were in network so I set up a consultation appt. I met with their chiropractor and P.A. They took x-ray's and scheduled a follow-up. At the follow-up they proceed to show you your x-ray and discuss how bad your condition is. Then they present you with a treat plan which lists what insurance covers and does not cover. In my case the "Chiropractor care" was covered and the other portion of their treatment that wasn't. The other portion of treatment was labeled as PT/MT. Once again in my case that encompassed 39 visits for a grand total of over $1700. They did offer some other options that did reduce that cost. Now I have some great insurance so when I questioned them about it I was told they can't bill the PT/MT portion because they don't have licensed Physical Therapists. This brings me back to the bait and switch issue. When I saw the Facebook Ad. they primarily spoke of chiropractor services that I was interested in. After declining their treatment plan I asked if I could just get the chiropractic care that I originally wanted that was covered under my insurance and was told that they didn't do that. Another note on this was that they wanted me to pay everything up front. In my mind very Shady. Hope this helps somebody from getting screwed.
Fantastic experience: I'm new to the office, and have been very impressed with staff at AFC from the time you walk in to when you leave. Dr. Turner is amazing as well as her staff, everyone greets you by name adding a nice personal touch to the visit.
Thank you for highlighting our chiropractic care approach! The AFC team believes in more than just adjustments – we focus on long-term wellness and strive to be the best chiropractor experience around. We’re glad to be making a difference!
Fantastic experience: The overall care is targeted for the whole body. The whole office/facility is very professional,working together to care for all. My improvement has been amazing!
AFC is proud to offer a well-rounded approach that includes expert chiropractic care and personalized adjustments. Thank you for trusting our team and for the positive feedback on what we provide to the community!
Fantastic experience: I have been pleased with my care. I believe my program is working?
Fantastic experience: My experience at AFC has been awesome! I came in as a new patient and also new to Arizona. Every single staff member is kind and welcoming. Not only are they super hospitable, they also are very knowledgeable in their field of expertise. Dr. T is wonderful, she is a great listener and I love that she is very solution based to get to the root of the problem. The whole team is great and the office has a family feel. They are also accommodating with schedule changes and trying to fit you in. I came in for pain from a car accident that happened to me in 2022. I have been to other chiropractors in the past. This is the best place I’ve been to yet. Since I’ve been going to AFC, I’ve noticed positive changes in my pain and body. I would definite recommend them anyone who wants to get properly adjusted, educated and treated with the best care. Thanks for everything AFC! :)
We’re thrilled to receive this feedback! AFC is built on the commitment to individualized treatment plans that are well-rounded and holistic. It’s wonderful to see how our team’s approach to chiropractic and physical therapy is supporting health goals!
Fantastic experience: Such an outstanding team! After a few months of seeing them, I have been able to notice a world of difference! They make you feel like you are part of the family!
So glad to hear that the AFC team has helped create a positive experience! Our goal is to provide a well-rounded approach that addresses various aspects of wellbeing. We’re thrilled that the team’s dedication to personalized care is resonating!
Positive experience: Yesterday was my first full visit for treatment. So far, so good. Everyone has been welcoming and very nice.
We appreciate this feedback! AFC’s integrated model combines chiropractic care, physical therapy, and medical expertise to target specific health concerns. Knowing it’s making a difference inspires us to continue delivering this level of care.
Fantastic experience: All the staff is so kind and professional. I really recommend AFC because it is a complete Health Clinic. Thanks to all the Staff for your help!
AFC is proud to offer a well-rounded approach that includes expert chiropractic care and personalized adjustments. Thank you for trusting our team and for the positive feedback on what we provide to the community!
Fantastic experience: The staff is kind and quality of care is excellent.
Thank you so much for the positive words! At AFC, our team is committed to delivering high-quality chiropractic care and a holistic approach to wellness. We’re thrilled to hear that our chiropractors and adjustments have made an impact.
Fantastic experience: Everyone is so kind and helpful!
Thank you for the support and kind words about our AFC team!
Fantastic experience: The staff at the Surprise location are very attentive to the needs of their patients, they take the time to listen and assist as needed. They are always smiling, welcoming and have a friendly attitude toward everyone.
This feedback means so much! At AFC, our team is committed to offering whole-person care that emphasizes understanding, compassion, and specialized services. Knowing that our efforts make a difference is truly appreciated.
Fantastic experience: This clinic is amazing and the staff are great! They offer so many different services that work together to help you heal
Thank you for highlighting what AFC strives to offer! Our team works hard to combine medical, chiropractic, and therapeutic expertise to create a plan that’s effective and compassionate. We appreciate the positive feedback on our approach.
Fantastic experience: VERY PROFESSIONAL,/ friendly/ explain everything . open time for questions always . very well trained staff . offers a full service for wellness Integrative medicine- chiropractic is the way to go
This feedback means so much! At AFC, our team is committed to offering whole-person care that emphasizes understanding, compassion, and specialized services. Knowing that our efforts make a difference is truly appreciated.
Fantastic experience: My 1st two appointments have been amazing, from the receptionist to the adjustment from the chiropractor at the end of the appointment! Thank you, can’t wait to see the results at the end!
AFC Chiropractic is focused on providing exceptional chiropractic care with a focus on long-term results. Thank you for highlighting our teams’ dedication to helping people feel their best. We’re honored by the positive feedback!
Fantastic experience: Wonderful office for an overall picture of how you back and spine interact with daily living. They give trigger point injections, provide stretching and breathing exercises, allergy testing to determine inflammation issues within your body, and of course, chiropractic care. The staff is amazing!
Thank you for highlighting our chiropractic care approach! The AFC team believes in more than just adjustments – we focus on long-term wellness and strive to be the best chiropractor experience around. We’re glad to be making a difference!
Fantastic experience: I have have been to many Chiropractors all over the country, AFC is at the top of the list
Thank you for the kind review, Jeffrey!
Fantastic experience: My experience at AFC Surprise is without a doubt, the best patient experience I have ever had! Every single staff member I have come across is exceptionally kind, friendly, and easy to work with. I genuinely look forward to my appointments because I enjoy interacting with this team. Everyone in this office (I literally mean everyone I have come across - which is almost everyone in the office) is nothing short of being absolutely incredible. The professionalism, teamwork, leadership, and dedication I have observed is outstanding. I have learned so much about myself, my body, and what getting/being healthy looks like for me. Their treatment plans are tailored specifically each patient. Everyone in the practice is knowledgeable about your case, knows your name, and takes genuine interest and pride in you and their work. I can honestly say that I will be somewhat disappointed when I “graduate” from their care. I can’t thank AFC surprise enough for the positive experience!
Thank you for the kind words! At AFC, our team strives to provide a comprehensive approach that combines medical, chiropractic, and physical therapy services to help individuals reach their health goals. We’re grateful to know our integrated care is making a difference!
Fantastic experience: Very friendly and helpful professionals
Thank you for the feedback! Our AFC chiropractic team is dedicated to helping individuals achieve pain relief and alignment through tailored adjustments. It’s great to know our approach to holistic care is making an impact!
Fantastic experience: I feel like I will finally get the help I’ve needed my whole life! Their method and philosophy of healing is wonderful! Each thing is handled by a different person, like physical therapy, massage, manipulation and stretches, so they’re great at what they do! There’s no skipping around and doing several different jobs for them. They’re knowledgeable and caring and I feel like my husband and I are finally in good hands for our chiropractic needs. I recommend them to everyone!
Thank you so much for sharing this thoughtful feedback. We appreciate the opportunity to support our community with a team approach that focuses on comfort, mobility, and whole person wellness. Our staff works hard to provide knowledgeable and caring service across physical therapy, massage, chiropractic care, and more. It means a great deal to know your experience has been positive, and we are grateful for your kind recommendation.
Fantastic experience: One of best experiences ever. The staff is incredibly friendly and very knowledgeable. 10/10 recommend.
Thank you for sharing this! The AFC team is dedicated to building supportive and customized care plans for every individual. It’s a privilege to be part of a journey that focuses on both healing and long-term prevention.
Fantastic experience: Lots of strengthening today great for the back! I need to do it every morning before I begin my day! Excellent habit! CAB
Thank you for leaving this kind review, Carol!
Fantastic experience: Their service is the most comprehensive chiropractic care I have experienced in my many years of treatment. All the staff are great. I would highly recommend them.
We appreciate the positive feedback! At AFC, we strive to provide more than just chiropractic adjustments – our team focuses on a complete care plan for lasting results. Being voted best chiropractor motivates us to keep delivering compassionate and effective care.
Fantastic experience: Everybody at AFC Surprise has been amazingly helpful. My body is healing nicely. They are an amazing team!
The AFC team is thrilled to know our chiropractic care and adjustments are helping to create a difference in people’s wellness journeys. Being recognized as a top choice for chiropractic care keeps us motivated to do our best!
Fantastic experience: We just started to work with this clinic. Everyone is caring and friendly. They incorporate so much into the appointment - PT, stretching, trigger point injections, and a session with the chiropractor. We are looking forward to seeing improvements.
Thank you for highlighting our chiropractic care approach! The AFC team believes in more than just adjustments – we focus on long-term wellness and strive to be the best chiropractor experience around. We’re glad to be making a difference!
Fantastic experience: This place is so awesome!! I feel so muchave better in just a few. The team is heaven sent! Also, Joann Johnson is the best ever!
So glad to hear that the AFC team has helped create a positive experience! Our goal is to provide a well-rounded approach that addresses various aspects of wellbeing. We’re thrilled that the team’s dedication to personalized care is resonating!
Fantastic experience: My wife started treatment here more than a month ago. Seeing her come home happier and feeling better after her visits made me curious. I have been going for three weeks now and look forward to every visit. We have tried the Joint and they always feel great after you leave but it always comes back. Our hope is that they can fix or return ourselves and our bodies to how we were able to move and get more out of life. The staff is absolutely exceptional. They know your name and everything about your treatment plan like you are their only patient. Thank AFC!
AFC Chiropractic is focused on providing exceptional chiropractic care with a focus on long-term results. Thank you for highlighting our teams’ dedication to helping people feel their best. We’re honored by the positive feedback!
Fantastic experience: I am incredibly grateful for AFC physical medicine and chiropractic! I went initially to get help with my tailbone & neck pain. And with a combination of the routine appointments, take home modalities, and at home exercise exercises I truly feel that I got the best help I could get with pain, relief, and overall healing, and improvement of my body…. so much so that I credit all of AFC‘s help to aligning my body to be able to get pregnant naturally!!! I had struggled with infertility, and although I was not going to AFC for infertility. The alignment and aid in my tailbone, hips, spine, and overall body… I believe played a big role to me getting pregnant and having my miracle baby. During my pregnancy Dr. Turner insisted that I continue to come in for adjustments, and those were such a huge help and during my pregnancy!! I couldn’t have been more thankful for the staff as well, they are incredibly caring, kind, and professional! I told everyone I could about AFC and if I could give them a million star review I would! Huge bonus, they are very accepting of service dogs!
Thank you for the thoughtful words! The AFC team is proud to offer a unique approach that focuses on both relief and prevention. It’s rewarding to know that our holistic model resonates and we look forward to continuing this journey.
Fantastic experience: I am feeling better, walking straighter, and am enjoying my PT experience.
Thank you for the feedback! Our AFC chiropractic team is dedicated to helping individuals achieve pain relief and alignment through tailored adjustments. It’s great to know our approach to holistic care is making an impact!
Fantastic experience: So Far so good everyone s really friendly and helpful. They explain every procedure well so you know what to expect. Very thorough
AFC’s goal is to ensure a collaborative care experience where individuals feel supported in all aspects of their journey. We’re so grateful to hear that our integrated approach is valued and are thankful for your kind words about our team.
Fantastic experience: AFC Chiropractic was very focused and effective at addressing the stiffness in my neck and upper back.
AFC’s approach is designed to address the root cause of issues and provide a pathway to lasting wellness. We are delighted to hear that our integrated care model and dedicated team have been impactful. Thank you for the support!
Fantastic experience: Everyone is very friendly and supportive! Creates a great atmosphere for patient care.
Thank you for the kind words about AFC’s chiropractic care! Our team works hard to ensure each individual feels supported and cared for with tailored adjustments. We’re grateful to be recognized for our commitment to wellness.
Fantastic experience: Greet friendly professional place to go excellent top to bottom
Thank you for the feedback! Our AFC chiropractic team is dedicated to helping individuals achieve pain relief and alignment through tailored adjustments. It’s great to know our approach to holistic care is making an impact!
Fantastic experience: Great experience with all team members who are welcoming and truly want you to get better! They listen and care!
So glad to hear that the AFC team has helped create a positive experience! Our goal is to provide a well-rounded approach that addresses various aspects of wellbeing. We’re thrilled that the team’s dedication to personalized care is resonating!
Fantastic experience: I am looking forward to recovering my mobility with the assistance of the AFC team!
Thanks for the 5 stars!
Positive experience: I have been a patient in the surprise location for the past six months. Everything has been very professional yesterday. I was seen by a new chiropractor, and I was not happy at all with his adjustment in the future. Dr. Turner will be my only choice.
Thank you for sharing this feedback. It’s always our goal to provide professional care, and we understand that every chiropractor may have different adjustment styles. Comfort and trust are an important part of the experience, and we do our best to accommodate patient preferences. Your input will be shared with the team to ensure we continue improving as we grow.
Fantastic experience: Every person who worksbhere is very knowledgeable, kind and caring. Went there, hardly able to walk without my cane at the end of July. By end of August, I'm walking without my cane and I am more balanced. They are wonderful.
The AFC team is thrilled to know our chiropractic care and adjustments are helping to create a difference in people’s wellness journeys. Being recognized as a top choice for chiropractic care keeps us motivated to do our best!
Fantastic experience: they do a very good job and are very thorough. it goes above and beyond expectations. I highly recomend.
AFC is proud to offer a well-rounded approach that includes expert chiropractic care and personalized adjustments. Thank you for trusting our team and for the positive feedback on what we provide to the community!
Fantastic experience: AFC Surprise is a great place where my mom and I have found healing for our old injuries. The people who work there are friendly and always willing to help answer our questions. I will definitely be refering everyone I know to use their services. Thank you AFC!
Thank you for sharing this! The AFC team is dedicated to building supportive and customized care plans for every individual. It’s a privilege to be part of a journey that focuses on both healing and long-term prevention.
Fantastic experience: This place is AWESOME! I injured my back and was in pain, I walked (gingerly) in and they got me in same day, everyone there has treated me like I was a personal friend. I recommend them highly!!!
Thank you for highlighting our chiropractic care approach! The AFC team believes in more than just adjustments – we focus on long-term wellness and strive to be the best chiropractor experience around. We’re glad to be making a difference!
Fantastic experience: Even though I’ve only had two treatments… The consultation team, the doctors, and staff have been very friendly and helpful. Even some of the other patients have helped me along the way to help me feel at ease and give encouragement. A very positive environment. I probably never would have known about this place if my employer hadn’t scheduled them to come in and give complementary chair massages. I felt it was finally time to take care of the knee, neck and back pain. It’s my hope that this helps me start my road to a healthier and pain free journey!
Thank you for sharing this! The AFC team is dedicated to building supportive and customized care plans for every individual. It’s a privilege to be part of a journey that focuses on both healing and long-term prevention.
Fantastic experience: Friendly and knowledgeable staff
Thank you for the five stars and kind words about our team at AFC!
Fantastic experience: After years of nerve pain and two neck surgeries for it, it wasn’t until God led me to AFC chiropractic to help my whole body that nerve pain is no longer a major issue. My body is still healing and recovering from the years of stress. AFC is my support system to getting me back on track to a healthier me once more.
The AFC team is thrilled to know our chiropractic care and adjustments are helping to create a difference in people’s wellness journeys. Being recognized as a top choice for chiropractic care keeps us motivated to do our best!
Fantastic experience: Excellent service! Dr. Turner does fantastic work. She’s always patient and takes time to listen to any concerns you might have. She gets my body put back in place to where it’s supposed to be. The supporting staff is always nice and courteous and always willing to help too. Great Chiropractic Office.
Thank you for the kind words about AFC’s chiropractic care! Our team works hard to ensure each individual feels supported and cared for with tailored adjustments. We’re grateful to be recognized for our commitment to wellness.
Fantastic experience: The staff at AFC are always outstanding meeting me with a smile and great care.
Thank you for highlighting our chiropractic care approach! The AFC team believes in more than just adjustments – we focus on long-term wellness and strive to be the best chiropractor experience around. We’re glad to be making a difference!
Fantastic experience: They are so friendly and tailor to your needs. Care is very personalized.
So glad to hear that the AFC team has helped create a positive experience! Our goal is to provide a well-rounded approach that addresses various aspects of wellbeing. We’re thrilled that the team’s dedication to personalized care is resonating!
Fantastic experience: Staff is friendly, very knowledgeable, and encouraging. Highly recommend.
Thank you for the kind review, Barbara!
Fantastic experience: Absolutely phenomenal experience at AFC Surprise! I cannot recommend this place highly enough. I’ve been coming here for the past 6 months, and the impact on my daily life has been nothing short of life-changing. After serving 13 years in the military, I was dealing with serious back issues and had tried numerous chiropractors and clinics with limited success—until I found AFC Surprise. The level of care, expertise, and genuine compassion here is in a league of its own. Dr. Turner is exceptional—knowledgeable, caring, and truly dedicated to patient wellness. She’s supported by an incredible team that works seamlessly together. Joy always greets you with a smile while checking vitals, and Sogol and Jackson are pros at administering injections that make adjustments much smoother. Sam and Jason are fantastic with stretching guidance and hands-on massage work that really helps recovery. Darian handles my allergy shots, and since starting, I haven’t had a single allergy flare-up—amazing! And a special shoutout to Jo Ann for always being so kind, welcoming, and professional, and to the outstanding case managers Leilani and Lori who keep everything running smoothly. This team has restored not just my mobility, but my quality of life. AFC Surprise is a rare gem, and I’m beyond grateful to be in their care.
Thank you for the thoughtful feedback. We're so glad the supportive environment and whole-person approach at our AFC Surprise chiropractic clinic made a positive impression. Our team is committed to providing personalized care that focuses on comfort, wellness, and helping people feel their best. We truly appreciate your kind words and encouragement.
Fantastic experience: I am 37 weeks pregnant and was experiencing major pain in my back couldn’t even lay down and sleep. Went in for my first visit feeling a mess physically and already notice a difference laying down. While i still have expected pain to see such a difference after one visit is huge to me. So thankful for this staffs services and how thorough they were with me today. If it keeps going this way I can see a major improvement on my mental going into the future especially being a first time mommy. I’m feeling much more optimistic going into labor knowing i’ll be taken care of.
hank you so much for your heartfelt words. We’re really glad to know you felt some relief and support during such an important time. It means a lot that your visit brought you comfort and a bit more peace of mind. Wishing you all the best as you move forward!
Negative experience: They are running a scam. I went to two appointments to get a chiropractic adjustment instead they tried to get me to pay $10,000 over my insurance. They wouldn’t do an adjustment unless I paid them. Complete waste of time. I’ll be checking with my insurance to make sure they didn’t charge me for a chiropractic visit when in fact they only tried to sell me absorbent fees. Total rip off. Shame on them for wasting my time and not delivering the service I went in for. Avoid this grift at all costs. In addition I took photos of their X-rays. Their X-rays are completely different from my pain doctors X-rays. Very suspect. I notice they have many one star reviews. Complaints that what they claim is on X-rays differ from pain doctors X-rays, and this scam of suspect X-rays is reported in several reviews. They are like used car salesman. I would bet many of the good reviews are written by employees and friends. Disgusting trying to take advantage of people in pain. Refusing to treat me unless I paid them $10k or like any car salesman if you pay cash today we’ll take $5400. Shame on you! My time is valuable and I don’t appreciate being given the hard sales pitch instead of delivering what I came in for! You’ve got a lot of nerve. If there is a board overseeing chiropractors I will be reporting you!!!
Clear communication and transparency are priorities for us, especially when it comes to care recommendations and financial responsibilities! At our offices, we make it a priority to clearly set expectations for each visit. The first appointment typically includes a consultation, physical exam, and X-rays if deemed clinically necessary. This process helps our providers diagnose the root cause of discomfort and recommend care that is both safe and appropriate. A follow-up visit is scheduled to review exam findings, verified insurance coverage, and go over treatment recommendations with a clear breakdown of any out-of-pocket costs.
Services only proceed with a patient’s consent. For those who are out-of-network, have limited coverage, or no insurance coverage, we offer flexible in-house payment options to help make care more accessible.
All X-rays for our patients are taken using FDA-regulated equipment and are digitally stored with identifying details and timestamps. Variations between images taken at different offices can occur due to differences in patient positioning, angle, or technique. We are happy to provide copies of imaging and documentation for anyone who wishes to review them or share them with another healthcare professional.
Negative experience: This chiropractor started off as great, but heavily changed my mind by the last visit. I went through with the whole treatment plan, did all the visits, shots, PT and whatever else they told me to do. I was still in pain. When they told me for the year following, I would have to have maintenance visits (about 12). I pre-paid for those 12 visits. Didn't even use them all before they were pulling me into a room, and cornering me, trying to shove another treatment plan down my throat. When I was severely in pain, already paid and expecting to get some sort of relief that day, they said they couldn't help me unless I did another treatment plan. I told them I didn't use all my visits that I already pre-paid for, and suddenly that information was gone. But they let me do another allergy testing that day. A couple months later, I got a phone call from the woman at the front desk, asking me to set up another treatment plan and I suddenly have "credit from visits I didn't go to" that could go towards the plan. So when I went in to pay for the allergy testing, I asked them for myoney back for the visits I never used. Suddenly that money was gone again. Even though they tell you, when you prepay for visits, if you don't use them all you can get a refund. They give you a massive run around and can't keep things straight. The staff and doctors here are lovely, besides for their receptionist and the woman handling the payments. They are rude and will talk to you like you're an idiot if you even try to ask questions. They ruined AFC for me, I will never be returning, and will definitely never recommend this business to anyone else.
We’re sorry to hear there was confusion around visit usage and payment. We take all feedback seriously and aim to provide clarity around our process! We always aim to be as clear and supportive as possible, and we welcome the opportunity to connect and review any information our patients may need for clarity.
Insurance benefits—including deductibles and visit allowances—reset annually. This means the cost associated with care or the number of covered visits may change from one year to the next. These changes can affect how prepaid balances or unused visits are applied, especially when treatment extends across benefit years.
We absolutely offer refunds for unused visits. However, how those visits are counted or credited may vary depending on insurance coverage and whether a new deductible period has begun.
We’re grateful for the kind words about the providers. Our team is always happy to provide documentation, review details, and make sure all questions are fully addressed.
We’d love the opportunity to connect and clarify any remaining questions. You can reach us at 623-248-4283.
Fantastic experience: I am amazed at all the attention to me I have received from everyone working there. It is a definite plan for success!
Bonnie, thank you for your kind words. We're grateful you shared your experience. Providing compassionate, personalized chiropractic care in a supportive environment is always our goal!
Fantastic experience: Great group.Love the results already.
Thank you for the five stars and kind review!
Fantastic experience: I went to them in extreme pain, and every person who works in the office tried hard to help me. After only two visits, I can feel improvement and am very hopeful about getting pain-free. Their knowledge and friendliness sets this clinic apart from most. I’m so thankful to have found them.
Thanks for the positive review! We love to offer a variety of care plans for all of our patients to assist with multiple concerns. We are so grateful to hear those services are helpful and appreciated!
Negative experience: So I have to be honest with you. To start off my insurance provider informed me this place was covered. With that being said your first visit there they don't tell you if they are or aren't . They want you to come back the second visit so they can sell you their $8000 program. Then they give you the salesman run-around. They wasted almost 4 hours of my time and did absolutely nothing for me but tell me how messed up my entire spine was. And I had to pay them $50 bucks for my consultation..I should have let them run it through the insurance. I literally paid $50 and lost 4 hours of my time for nothing. I'm not saying this is the right place for you but they definitely try to talk you up that this is the best place in the world but they say they are more than a chiropractor and that's why insurance doesn't cover them. (I advise you to find out peoples insurance first) So are they lying to the insurance company?? Very nice people but they want your money. I read a couple bad reviews the day before going here and told them what I read and if they were going to do that to me.....they said no...........well they sure did the next day. Should have listened to those bad reviews. The only way this review comes down is when you pay me back my $50.
Thank you for your feedback. We understand that insurance coverage can sometimes be confusing and overwhelming. That’s why we dedicate time to thoroughly explain each patient’s verification of benefits. Insurance plans vary significantly—some cover visits at 100%, others at 80%, 20%, or only after a deductible is met. In some cases, patients are responsible for a copay at each visit.
To ensure transparency, we provide a copy of the insurance verification directly from the insurance company, which outlines the coverage details. We strictly follow the insurance guidelines, and any costs are based on what the individual plan dictates. We always encourage patients to confirm their coverage directly with their insurance provider as well.
If you have any further questions or would like to review the verification details, we would be happy to assist.
Fantastic experience: Amazing staff; very happy with the treatment I received; comfortable and caring environment
Thank you for the kind review, Patrice!
Fantastic experience: I have been going to this clinic for years and highly recommend it to others. It's more than just chiropractic adjustments.. they do allergy testing, immunotherapy (allergy shots), trigger point injections, red light therapy, etc. They are extremely helpful with whatever you have going on.
Thanks for the positive review! We love to offer a variety of care plans for all of our patients to assist with multiple concerns. We are so grateful to hear those services are helpful and appreciated!
Fantastic experience: Love you guys!!!
Thank you for the kind words and five stars!
Fantastic experience: Great place
Thank you for the 5 stars!
Fantastic experience: Everyone @ AFC in Surprise are awesome..warm and friendly!
Thank you so much for the kind words about our team!
Fantastic experience: I originally made an appointment at AFC expecting to only get an adjustment and be on my way. Little did I know, I would be starting a treatment plan specifically catered to me and my problem areas! They do so much more than just basic chiropractic. I'm nearing the end of my plan, and I find myself sad that I don't have several visits a week anymore! Everyone is so welcoming there, it truly feels like I'm hanging out with friends or family. I HIGHLY recommend AFC to anyone and everyone. If you haven't made an appointment yet, just stop thinking about it and call them! You will not regret it!
We appreciate this feedback! AFC’s integrated model combines chiropractic care, physical therapy, and medical expertise to target specific health concerns. Knowing it’s making a difference inspires us to continue delivering this level of care!
Fantastic experience: AFC has great staff. Everyone is knowledgeable and friendly. They are professionals that strive to make you feel better. They treat the whole body not just the back. They took x rays and con suIted me on the results. They shared a detailed treatment plan. I was asked questions regarding my health. By my answers they determined I had alot of inflammation in my body. They did allergy testing to determine what I was allergic to and created a plan for my specific allergies. They also treated my pain with specific area treatments and stretching exercises to help reduce the pain before adjusting my back. I would recommend AFC to everyone that back pain.
AFC’s goal is to ensure a collaborative care experience where individuals feel supported in all aspects of their journey. We’re so grateful to hear that our integrated approach is valued and are thankful for your kind words about our team!
Fantastic experience: Clean and caring about the people who come for services
Our team works hard to combine medical, chiropractic, and therapeutic expertise to create a plan that’s effective and compassionate!
Fantastic experience: I absolutely love this place. I came in with so much pain, could barely stand up straight and the team was able to get me up and running in no time. At every appointment I’m fully supported and feel like I’m coming to visit my family. Thank you Dr Turner and the AFC team in surprise!
Thank you for the kind words about AFC’s chiropractic care! Our team works hard to ensure each individual feels supported and cared for with tailored adjustments. We’re grateful to be recognized for our commitment to wellness.
Fantastic experience: I am in the middle of my 36 week treatment at AFC Surprise, and although my issue is chronic, my successes continue because of the loving care I am receiving from each and every person and aspect of concern. One might not expect a medical office to be a warm environment, but this one is. From the welcome to the goodbye, each visit is given with affection and individual treatment. I feel like part of the family, comfortable asking questions, receiving answers I can understand, and follow up that is helping me every day. I highly recommend AFC to anyone in Surprise that is seeking comprehensive chiropractic care.
Thank you for the feedback! Our AFC chiropractic team is dedicated to helping individuals achieve pain relief and alignment through tailored adjustments. It’s great to know our approach to holistic care is making an impact!
Fantastic experience: I have so much appreciation for the entire AFC team. They have helped me immensely as I have worked through chronic pain. Everyone takes time to listen and determine the best next steps to always ensure I am working toward being pain-free. Caring, compassionate, and knowledgeable are just a few of the words to describe this team. I cannot say enough about the care they have provided me. If you are experiencing any body pain, do not hesitate to see what AFC can do for you.
We’re thrilled to receive this feedback! AFC is built on the commitment to individualized treatment plans that are well-rounded and holistic. It’s wonderful to see how our team’s approach to chiropractic and physical therapy is supporting health goals!
Fantastic experience: Everyone here is so nice, and they treat you like family! It’s not about the practice, it’s about the patient.
AFC’s goal is to ensure a collaborative care experience where individuals feel supported in all aspects of their journey!
Fantastic experience: My back has never felt better, this is the best chiropractic care I have ever had! If you have any back pain this is the place to go.
AFC’s chiropractic team is committed to offering top-quality adjustments and a comprehensive care experience. We’re honored to receive such wonderful feedback!
Fantastic experience: Dr Turner is awesome an the staff are great! I love this place!!
Thank you for the kind words, Joe!
Fantastic experience: Great experience great team!
Thank you for the kind words and five stars!!
Fantastic experience: The teams that I have been working with are great, caring, friendly, and concerned about my well being. Thank you Surprise AFC team!
Thank you so much for the kind review! We're so happy to hear how our team has been able to support our patients!
Fantastic experience: I LOVE everyone at this clinic. They are so welcoming and kind, and have been going above and beyond to make sure that my needs are met. AFC Surprise is by far the best location!!! Thank you again for all the top-notch care!
This feedback means so much! At AFC, our team is committed to offering whole-person care that emphasizes understanding, compassion, and specialized services. Knowing that our efforts make a difference is truly appreciated.
Fantastic experience: AFC provides a multi-pronged system to address your complete body. There is the chiropractic part, allergy/sensitivity to foods part, stretching, checking on vits/supplement, opening up joints AND doing more at home daily. It is comprehensive and makes sense as they want you to be the best YOU there is! The people who work there make it an amazing experience each visit.
Thank you so much for the thoughtful feedback! At AFC, a comprehensive, multi-faceted approach to wellness is key in helping individuals reach their optimal health. We’re glad to hear that the combination of chiropractic care, nutritional insights, and personalized treatments has been beneficial. It’s great to know the team has contributed to a positive experience!
Fantastic experience: They truly care about your well-being! Dr Turner wants to make your overall health better for a lifetime not just a quick fix. Lori, Joanne, Jackson, Darien, and Justin take a great care of all of their patients and the entire practice make you feel like family. They listen to your concerns and adjust your plan based on your needs. Our entire family attends this practice & will continue to for the foreseeable future.
Thank you for sharing this wonderful feedback! It’s fantastic to hear about the positive experience with Dr. Turner and the entire team. The focus at AFC is always on long-term health and personalized care, not just temporary relief. The entire staff works hard to create a supportive, family-like environment where patient needs are a priority. It's always rewarding to hear that families trust and continue their care with us. Thank you for the kind words!
Fantastic experience: I love AFC in Surprise and Dr Turner. She is the only person who can adjust me and I actually feel better. They have a whole body approach that synergistically addresses my pain, spinal problems, and inflammation of my body. I’m in my early 30’s but chronic pain does not discriminate or go away on its own... I’ve been to conventional doctors, sports physical therapists, naturopath musculoskeletal specialist and chiropractors… no one could help me until AFC. They were able to diagnose and address my issues and set up a treatment plan that worked with my schedule, which I really appreciate! They are really nice, personable and actually listen to my concerns. It’s so nice to feel taken care of and not like you’re a burden or just a number in a health care facility (like so many other places). You guys are the best! ~CR
Thank you so much for sharing this thoughtful review! It's wonderful to hear that the comprehensive approach at AFC Surprise has made such a positive impact. Our team is committed to providing personalized care that addresses both immediate and long-term wellness. We truly appreciate your kind words!
Negative experience: Similar to other reviewers (Chris Miller below) this place while people are nice and friendly, has a strong car sales vibes, but in the end provide what most chirorpractors do: adjustments. I came in with some serious pain and spend 1+ hour at the office doing intake and saw 3 different providers to establish care, xrays and learn about chiropractic care, but in the end did not receive any relief that day and left with an appt in 4 days which turned into 8 days due to office AC issues, understandable, but by the time of my second appt it had been 8 days and I had seen another chiropractor 3 times, who also provided individualized care and a treatment plan, but without all the hoopla and sales pitch vibes...I have had 2 great diffeent chiropractors before and another first appoitment just like this one, seems some have the same sales model for treatmet making sure to "get you" long term with the promise of helping you holistically, you can get great care without that facade. I have not had my treatment plan and insurance review since this is done at second appt, I will update if I am able to, but again I needed treatment fast so had to move on.Cannot wait to receive the bill for that first 1+ hour and 3 providers later, I am sure a I cannot afford it...we shall see
Thank you for taking the time to share your feedback. We apologize for the delay caused by our building's AC issue. Our intake process is thorough to ensure we can create a personalized treatment plan to best help all our patients issues. We’ve had extensive success helping many patients with chronic issues find long-term pain relief. We honor the insurance specialist copay, which covers the consult, exam, x-rays, and report of findings. We do not back bill. We provide a full verification of insurance benefits for all our services to give our patients all the information necessary to make the best decision for their health. We’re glad to hear you found our staff friendly. Your feedback is important to us, and we are always striving to improve the experience of our patients. If you have any concerns about your treatment plan or billing, please reach out—we’re happy to assist.
Fantastic experience: Highly recommend! I've had a great experience. The staff are experienced and amazing. You'll feel amazing too! The care is specific to each patient, and thorough. I had pain and numbness in my neck and shoulder, and now I feel better than I have in years!
Thank you for the review! Our team is dedicated to providing personalized comprehensive care for all our patients, and we have extensive experience with neck and shoulder issues. We have helped many patients with chronic issues find long term relief. Thank you so much for the kind words and recommendation!
Fantastic experience: Great care when I needed it. Awesome staff, everyone, You won’t be disappointed with AFC!
Thank you for the kind words!! We're always glad to hear about our patients positive experirences!
Fantastic experience: I can’t recommend AFC enough! They are so personable, professional and will make you feel so relaxed. I came here because I couldn’t move my neck, I went to my PCP and he recommended prescriptions. I knew that there was more to it and was referred to AFC by a coworker. They came up with a care plan for my body’s needs. I instantly felt relief after one visit and am so excited about this journey to heal my body from the inside out. Do yourself a favor, make the appointment.
Thank you so much for the review! We're thrilled to hear that our holistic and comprehensive care plan has provided relief and a path to healing. Our goal is always to treat the root cause and not just the symptoms. We're here to support our patients every step of the way on their journey to better health. Thank you for the recommendation!
Fantastic experience: Fantastic staff and they have me on the way to living comfortably
Thank you for leaving this review. John! We are glad to hear that our staff and care have helped patients on their journey to pain-free living
Positive experience: Fantastic staff very open with communication. It's nice to have so many stations with very professional people in one place to help in getting me back in shape.
Thank you for the kind words! We offer a wide range of services to provide our patients with personalized comprehensive care all under the same roof. Thank you for the review!
Positive experience: "I can't say enough great things about AFC Physical Medicine & Chirorpactic Surprise! From the moment you walk in, you're greeted by an incredibly friendly and knowledgeable staff who make you feel right at home. The office itself has a pleasant, welcoming aesthetic that immediately puts you at ease. What truly sets this place apart is the comprehensive care they provide. It's rare to find a clinic that offers chiropractic, physical therapy, and medical care all under one roof, but does it flawlessly. Each professional I've encountered has been not only highly skilled but also deeply committed to my well-being. They take the time to educate you about your issues and the treatment plans they recommend, so you always feel informed and empowered in your health journey. The staff is goal-oriented, with excellent communication, ensuring that you're progressing and feeling better every step of the way. If you're looking for a place where you can trust the care you're receiving and feel genuinely supported, I highly recommend AFC. They’ve made a significant positive impact on my health, and I couldn’t be more grateful!" I'm only reserving the fifth star until I complete the treatment to see how I come out on the other end but I am very confident that they will receive five stars!
Thank you for the detailed review! Creating a welcoming and supportive environment is a top priority for us. Our dedicated team is committed to providing personalized holistic care and ensuring that our patients feel informed on their health to make the best decisions for themselves. Thank you so much for the kind words!
Fantastic experience: Knowledgeàble and caring
Thank you for the kind words!
Fantastic experience: I love all the people and how they really listen to you.
Thank you for the kind review and the 5-stars, Jodie!
Fantastic experience: I would highly recommend AFC to anyone that needs help with back problems. They have a team of people that not only does chiropractic but they also have medical and physical personnel that all ties in together to make the experience customized to your body and your health.It's been a great experience for me.
Thank you so much for leaving this review! Our integrated care approach has helped many patients find pain relief and healing. We're delighted to hear about positive experiences with our team and are glad we can help our patients take control of their health and wellness!
Fantastic experience: This place is amazing!! I had been suffering for over 3 years with back pain going to different doctors and specialists and they couldn’t find anything wrong with me. When I went here after my evaluation they found out my problem right away. I have been going for treatment and I have improved so much and it’s great to start feeling normal again doing things I like. The treatments are very personalized which I love, because not everyone needs the same treatment. Everyone is very friendly, respectful, and very caring about your needs. The ambiance is amazing. I love this place.
Thank you for sharing, we are thrilled to hear of positive patient experiences. Our mission at AFC is to help patients get back to doing what they love with holistic-focused treatment. We are committed to serving our patients and strive to provide the knowledgeable and supportive care needed for healing. Thank you again for taking the time to leave this review!
Fantastic experience: I came into AFC as a referral From my daughter, I had severe pain in my right neck, my right shoulder, my right bicep, my right elbow, my right forearm and over the period of time that I’ve Been attending I am now pain-free. This is the best place that I’ve ever been to. I am still attending and I love it.
Living pain-free is essential for a fulfilling life! At AFC, we take a comprehensive approach by addressing all symptoms and identifying the root cause to ensure lasting relief. We're thrilled to have helped our patients achieve a pain-free state, and we look forward to continuing to support the AFC Family on their wellness journey. Thank you for sharing your experience.
Fantastic experience: Dr. Turner and staff are amazing. They listen to you about your areas of difficulty and provide a plan for you.
Thank you so much for the kind words about Dr. Turner and our staff!
Fantastic experience: Everyone there is awesome! Very friendly and helpful. They helped put my mind at ease and for the first time I believe they can help me with my pain without using drugs. I am so glad I found them!
Thank you for the kind words! Our holistic approach to care focuses on long term relief through personalized and comprehensive treatment without dependency on medications. Thank you for the review!
Fantastic experience: This is a VERY FRIENDLY enviroment with Very Knowledgable Staff th@ cares about your needs, concerns, & any issues th@ you may have. HIGHLY RECOMMEND !
Thank you so much for taking the time to leave this review! We appreciate your recommendation and are grateful for the kind words about our staff.
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