Saint Francis Rehabilitation and Nursing Center

Positive experience: Okay, but my friend can't seem to get her clothes back from the laundry. . .grrrr

Fantastic experience: The staff was excellent in taking care of my father who was at the facility for 4 or so months before his passing away of Alzheimer Disease a few weeks ago. They were kind and compassionate.

Fantastic experience: We are grateful to the entire staff at St. Francis for the wonderful care given to our Dad, Nunzio!!

Fantastic experience: I have been an employee here for 14 years. I highly recommend this facility to work at, as well to send your loved ones. We provide a high quality level of care and work with all.

Fantastic experience: My mom was in Saint Francis for years and they give her the best care. When she passed on June 22, 2022 (her name was Marie Rock) they called me everyday to make sure I was ok I think they went above and beyond. I would recommend them to everybody that is looking for a good nursing home in Worcester Ma.

Fantastic experience: My elderly mother spent 50 days at the Grafton area Saint Francis Rehab Facility where she received excellent care from their nurses, CNA's, physical therapists and occupational therapists. I visited daily and witnessed her quality of care. She received physical therapy 5 days each week and occupational therapy 7 days each week. The amount of time in therapy was important to us and we were very happy that she was actively involved daily. All therapists worked closely with her targeting specific needs. They provided extra exercises for her to practice on her own, whether she was in bed or in the wheelchair. She enjoyed going down to the gym for higher level therapy. Most importantly, they applauded her successes and communicated her strengths and weaknesses with me. The entire staff at Saint Francis were very friendly and professional. They all worked tirelessly for the patients and asked if they needed anything else. There were times my mother needed help with everything: eating, sitting up, adjusting the bed, dressing, using the restroom, and more. She was frustrated she couldn't help herself more. This staff always helped her in a friendly manner and always let her know it was ok, not to worry. Even the girl cleaning her room would address her by her first name, ask how she was doing each day and talk with her for just a couple minutes. The Caseworker would come by and check on my mother and discuss her progress and options. Even if I walked by the Priest outside, he would ask how my mother was doing. The Saint Francis community took a genuine interest in my mother and truly cared about her. These few minutes of conversation made my mother feel like she was part of their family and gave me peace of mind. For food, they have a menu selection for lunches and dinners. If you don't care for the menu items, they always have some food available that you can request anytime: soup, grilled cheese, chicken tenders, sandwiches, hamburgers, cheeseburgers and more. While this facility may not be as new as some others, it is clean and well maintained. What truly makes it special are their staff members. Thank you Saint Francis for all you do!

Fantastic experience: The staff are hardworking and go above and beyond, they truly care for the residents.

Fantastic experience: I appreciate the hard working, caring and knowledgeable staff.

Fantastic experience: The staff was caring and pleasant to help me with my father's needs. Gina, Joanne, Santa, were awesome. It was one of the best experience i had. My dad was in good hands.