BenchMark Physical Therapy
Information about BenchMark Physical Therapy
35211, Birmingham
Opening hours
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 7:00 AM – 2:00 PM
- Saturday: Closed
- Sunday: Closed
BenchMark Physical Therapy in Birmingham, AL (Lakeshore Pavilion) is focused on exceptional care and industry-leading outcomes. Call today!
We realize you have a choice when it comes to selecting your physical therapy provider, and we look forward to providing you with exceptional care and a remarkable experience at our Birmingham â Lakeshore Pavilion physical therapy clinic!
Our mission is to serve our patients and we are committed to treating each of them promptly with integrity, honesty and compassion. Our reputation for best-in-class physical therapy, patient care and unparalleled customer service, combined with our local and regional density, make us the physical therapy clinic of choice for both patients and referral sources in Birmingham â Lakeshore Pavilion.
We are part of the Upstream Rehabilitation family of clinical care, a network of industry-leading brands providing world-class physical and occupational therapy services across the US.
See below for a list of physical therapy treatments available at our Birmingham â Lakeshore Pavilion clinic. Schedule an appointment to get started today.
Our comment from PhysioFinder.net about BenchMark Physical Therapy:
BenchMark Physical Therapy is renowned for its exceptional staff and welcoming atmosphere, making every visit feel like family. Our team works tirelessly to provide professional, effective, and personalized care tailored to meet each patient's unique needs.
Some of the standout features include:
- Dedicated and friendly staff who accommodate various disabilities and ensure individual attention.
- Therapists like Morgan Kreger and Brian Romano, known for their expertise and engaging treatment methods, which have led to significant improvements in patients' recovery journeys.
- A clean and inviting clinic environment that enhances the overall experience.
- Positive feedback about the thorough attention to detail and the commitment to helping patients reach their physical goals.
- Innovative and up-to-date treatment methods that promote effective healing and rehabilitation.
While the vast majority of patients rave about their experiences, a few expressed initial hesitation towards specific treatments, such as dry needling; however, many found great relief following them. Overall, BenchMark Physical Therapy has gained a reputation for being a top choice for anyone in need of physical therapy in Alabama.
Services and Treatments
BenchMark Physical Therapy: Reviews
Fantastic experience: I had a great experience overall and couldn’t be happier with the care I received. Every day I came in, I was greeted with kindness, professionalism, and a positive attitude from the entire staff. They truly made the process enjoyable and motivating. I especially want to recognize Mitch and Kevin, who worked closely with me throughout my therapy. They were extremely knowledgeable, patient, and encouraging, and they made sure I felt comfortable and confident every step of the way. While I don’t know everyone’s name, I want to say that the entire team was outstanding. The environment was welcoming, respectful, and supportive from start to finish. I highly recommend this physical therapy clinic to anyone looking for quality care and genuine people who truly care about their patients.
Hi Dominique! We're so thankful for your 5-star review and spotlighting our dedicated team—glad we could make a difference for you.
Fantastic experience: Great experience! Mitchell Rouse helped me with right knee arthroplasty rehabilitation and I completed with 120 degree flexion in 8 weeks. Very professional and personable team and I will definitely go back for any future Physical Therapy needs. I give them my highest recommendation.
Your 5-star review truly brightens our day—thank you, Michael! We're dedicated to being your provider of choice through remarkable experiences and effective care.
Fantastic experience: Excelente servicio de calidad, si necesitan fisioterapia vengan aquí! Los fisioterapeutas hacen su trabajo muy bien y aparte de eso son muy amables no dudaría en volver a ir
Thank you, Andrea, for the five-star review! We're so glad you had a great experience with our team. Your trust in us means everything.
Fantastic experience: The staff at Benchmark PT on Lakeshore treat you like family. They are extremely knowledgeable and design therapy sessions that are customized to your specific needs. Although I was happy to feel better, I was sad when I finished my final session. I miss them!
Shera, we're so grateful for your 5-star review! Helping others achieve their goals and get back to living without pain is exactly why we do what we do—thank you for trusting us.
Fantastic experience: The team at Benchmark Physical Therapy on Lakeshore is incredible! Everyone is knowledgeable, encouraging, and truly committed to helping you improve. I always feel welcomed and supported. They celebrate your wins, keep you motivated on the hard days, and somehow make physical therapy something you look forward to. You can tell they truly love what they do. I’m so grateful for their care and highly recommend them to anyone needing physical therapy!
We truly appreciate your 5-star review and support, Candice! It's our mission to inspire and heal, and we're thrilled to have made a difference for you.
Fantastic experience: I was well taken care of by Mitchell. His attentiveness to my progress explanations was always professional. I am better for being paired with him.
Hi Jimmie! Thanks so much for the 5-star review and for recognizing our team—we're so grateful for your support.
Fantastic experience: Dr. Mitchell helped my a lot to recover my mobility in my foot after my surgery and leave the boot to start walking with my normal shoes
Hi Liz! We're so thankful for your 5-star review and spotlighting our dedicated team—glad we could make a difference for you.
Fantastic experience: Everyone was great. Took great care of me, very kind. Mitch was great, got me back to work and life in record time!
Thank you for sharing your positive experience with us, James! Your 5 stars reflect our commitment to delivering the best therapy possible.
Fantastic experience: I absolutely love this place! I actually looked forward to going to therapy every single day. The staff was excellent and welcomed me with open arms from the very beginning. They made the effort to know each patient by name, which really meant a lot to me and made me feel valued. Mitch was my therapist, and he was the best! He was knowledgeable, attentive, and always made sure I was comfortable while pushing me to improve. He’s not only skilled in what he does, but he also has a caring personality that makes the process enjoyable. I highly recommend this clinic to anyone in need of physical therapy you’ll be in great hands
We truly appreciate your 5-star review and support, SeTerica! It's our mission to inspire and heal, and we're thrilled to have made a difference for you.
Fantastic experience: This location has such a welcoming and fun atmosphere! I know we all dread having to do physical therapy. Morgan has a great attitude and approach for helping every individual that's in her care. I feel fortunate to have found her!
Mary, we're so grateful for your kind words and 5-star rating! Meeting your expectations with exceptional care is what drives us every day.
Fantastic experience: Great team at the Lakeshore Pavilion. Very knowledgeable and friendly. Big thanks to Morgan for her passion in resolving my physical challenges and for her positive attitude. I will be stopping by in the future just to say hello. They are family now.
Hank, we're honored by your recommendation and 5-star rating! Building trust through exceptional care is our measure of success—thank you for recognizing that.
Fantastic experience: Benchmark has such a friendly atmosphere. Everyone’s demeanor immediately creates this calm and caring mood that is perfect for relaxing those muscles that need attention. They are also very professional from checkin to treatment. My personalized treatment really seems to be getting to the bottom of my discomfort and pain!
Brenda, we appreciate your kind words and recommendation! We're thrilled to have made a positive impact on your journey. Stay well.
Fantastic experience: Love this place, they are awesome here!
Hi London! We appreciate you sharing your experience with us. Your 5-star rating means the world, and we're grateful to have earned your trust.
Fantastic experience: I can’t say enough great things about Benchmark Therapy at the Lakeshore Drive location. From day one, the entire staff has been incredibly friendly, professional, and welcoming. They have built an incredible team that truly cares about each patient’s well-being and recovery. It’s clear that they work together with a shared commitment to helping you heal and feel your best. Their flexibility with scheduling is unmatched, offering some of the best hours I’ve seen—making it easy to stay consistent with your therapy even with a busy schedule. What really stands out is how invested they are in your progress. They go above and beyond to ensure your healing is on track, constantly checking in and making adjustments to keep you as comfortable and supported as possible throughout every phase. I went through a very difficult surgery, and I can honestly say that choosing Benchmark for my physical therapy made all the difference. I wouldn’t have come this far without the knowledge, compassion, and encouragement of this incredible team. I’m truly grateful for everything they’ve done for me, and I highly recommend them to anyone looking for quality, personalized care. ~ Dan the man ~
Thank you, Audiominer, for the five-star review! We're so glad you had a great experience with our team. Your trust in us means everything.
Fantastic experience: I came to Benchmark PT looking for relief from on going Vertigo and they provided excellent results! I’ve seen Morgan on several occasions and also worked with Alex and my symptoms have improved. I would highly recommend to others with similar issues! They were always very prompt upon arrival and Maddie at the check in counter was always upbeat and helpful! Thanks for everything!!
Thank you, tracye, for the 5-star review! Helping people get back to living pain-free is our top goal. We're so happy to be part of your journey.
Fantastic experience: The WHOLE team is kind, caring, and professional and will make a difference in your life. EVERY VISIT!! Get ready to work yourself back to where you want to be! THANK YOU ALL SO MUCH
Jackie, thank you so much for taking the time to recognize our team's care. You can expect that same compassion and service each time you walk through our doors. We're here for you anytime.
Fantastic experience: Greatest staff ever.
Jeff, we love this kind of feedback! Thank you, and please don't hesitate to call if you need us. Take care.
Fantastic experience: The PD Movement Group that meets there each Tuesday feels like family. The staff is so welcoming!
We love that you felt like family because to us, you are! Thank you, Teri, for the lovely feedback. We will always be here for you!
Fantastic experience: Professional, friendly & effective.
Mark, we love this kind of feedback! Thank you, and please don't hesitate to call if you need us. Take care.
Fantastic experience: Excellent!
Ann, your five-star praise made our day! We wish you all the best.
Fantastic experience: The staff is great at accommodating my disability and working with me. Everyone there is friendly and helpful.
Richard, we are happy to hear that your experience was positive in every way. Thank you for taking the time to let us know. All the best!
Fantastic experience: I started seeing Morgan last year due to the muscular issues I was having in my neck and shoulders. My muscles stay very tight and there is a lot of inflammation along with constant pain. These symptoms are related to sleep apnea and I also believe I have an underlying auto immune disease. My treatment with Morgan mostly consists of microneedling. The microneedling instantly releases the tension in my muscles. Unfortunately, it is not a complete fix for my muscular issues. With my medical issues, there is no complete fix. However, the needling does help dramatically for about one week. Morgan is very knowledgeable in her field, she is very friendly, and she cares about her patients. If you are having any type of muscular issues, go see Morgan! You will leave feeling refreshed and much more relaxed!
Alison, your high praise for Morgan and our team means the world to us. I look forward to sharing this review with everyone here. Thank you!
Fantastic experience: The physical therapy was outstanding and I would recommend Benchmark to anyone who has a need.
Your terrific review and recommendation made our day! Thank you, Osborne, all the best.
Fantastic experience: Morgan has to be one of the best therapists in Alabama! All the staff are fantastic!
Molly, we can't thank you enough for the warm praise and shout-out to Morgan. We wish you all the best.
Fantastic experience: Great staff they really fixed my back pains.the experience there is great pleasure
We are proud of you for reaching your goals, Greg! Thank you for sharing your joy, and we wish you nothing but the best!
Fantastic experience: I could not have chosen a better facility to acquire my physical therapy. The entire staff was very professional, caring, and personable. I would certainly refer others to Benchmark on Lakeshore, if physical therapy is needed.
Maria, thank you so much for taking the time to recognize our team's care. You can expect that same compassion and service each time you walk through our doors. We're here for you anytime.
Fantastic experience: Great experience. The whole team is incredibly cool and laid back and accommodating. I exercised harder than I have in the last 10 years and yet somehow it was actually fun. Plenty of sweat and plenty of good laughs. Great folks running this place. I will actually be sad when I'm done.
Brandon, we are happy to hear that your experience was positive in every way. Thank you for taking the time to let us know. All the best!
Fantastic experience: The attention to details and level of care provided by the BenchMark employees is the definition of Southern Hospitality. The Physical Therapist bedside mannerisms are impeccable. This is what all people dealing with disabilities need as we embark upon our journey of obtaining a better quality of life. Thank you for the experience.
Hi Jeanette, thank you so much for your kind words and positive feedback! We truly appreciate your recognition of our attention to the level of care provided by our team. It's our goal to provide impeccable service and support to all individuals seeking a better quality of life. Take care!
Fantastic experience: WOW!!! i was very impressed, walked in , in pain, from impact sports injuries, and they new exactly what to do , within weeks i was feeling better , and within a few more weeks i was healed , thank you benchmark staff, ya'll are Awesome , keep up the amazing work!!!
Congratulations on achieving your goals! It makes us proud to see you so happy, Nancy. Thank you, and we'll be here for you anytime you need us.
Fantastic experience: Highly recommend Morgan! She is not only an amazing PT but also friendly and intentional.
Anna, thank you for the shout-out to Morgan! We hope you don't need us, but we will be here if you do. All the best.
Fantastic experience: Morgan is the best. She’s good at what she does. I highly recommend her!
Thieu, thank you for recommending Morgan so highly. Your kind words mean more to us than you know. Stay well.
Fantastic experience: Morgan Kreger is the best PT! I’ve had running injuries for years that I thought I was going to suffer from forever. Before seeing Morgan, I saw 3 different PTs but had little to no improvement. Morgan is intentional and makes rehab fun!! I’m now back to running and enjoying life pain-free!
Anna, thank you for sharing your joy and praise for Morgan! We are proud of all you have achieved. Stay well.
Fantastic experience: Morgan is excellent. She did an excellent and thorough job on my recovery from a compressed fracture in my spine. She is so conscientious and, no doubt, I had the best treatment!
Thank you, Lina, for taking the time to share a special shout-out to Morgan, and I look forward to sharing your joy. You can count on us anytime you need us.
Fantastic experience: Amazing group of people. Glad they helped me through my injury. Morgan is the greatest and so is Brennan. Love the whole staff!!
JohnDaDon, thank you for your kind words and 5-star rating! We're thrilled to hear that our team, especially Morgan and Brennan, provided you with exceptional support and care. We're always here to help in any way we can. Take good care!
Fantastic experience: Morgan and Brennan are awesome PTs!! They are very engaging with their patients and meet you where you are at. Would always recommend if you are looking for some good physical therapy!!
We are grateful for your recommendation and thrilled you are pleased with your results, Sarah. You can count on us to be there for you anytime you need us!
Fantastic experience: I would like to thank all of the staff at the Lakeshore PKWY location for their efforts in my rehabilitation. I’ve rarely seen a place that was so welcoming, friendly, and truly engaging in not just my therapy and recovery but all of their patients. The smiling faces and positive energy that flows in this is office is unmistakable and is a crucial piece to why this office gets so much praise. I am 5 weeks removed from shoulder surgery and while at my Dr. visit for that milestone he was highly impressed by my range of motion. He even stated he didn’t need to see me again to follow the same regiment it was working extremely well! STAFF: Morgan is a frontline leader who possesses the required knowledge to get you back on track from any injury I especially appreciated her candor, encouragement, and enthusiasm. I also worked with Brennan who filled in while Morgan was out and we did not miss a beat great guy who is learning and gathering skills to help his future clients and he is an amazing person. Finally the Twins two great young ladies with bright dispositions that will make them successful in any career of their choosing, I wish them luck. Thanks for the smiles everyone!
Thank you, Joshua, for your kind words and positive feedback. We're thrilled that our team made your experience welcoming and engaging. I look forward to sharing your joy with Morgan, Brennan, and the rest of the team. Wishing you all the best.
Fantastic experience: I had my knees totally replaced in September of 2022 and in January of 2023. I have been coming to see Morgan Kreger at Benchmark Therapy since right after surgery. I have made tremendous progress with my therapy and my recovery! I have been able to get full mobility with both of my knees in a very reasonable time. My doctor continues to be impressed by my progress! Morgan has worked hard with me to get me the maximum mobility with these new knees! I owe her so much! I’m not sure I can ever put into words how grateful I am that she was my physical therapist! I will forever be thankful and recommend her to anyone needing therapy! She’s the best and I just love her for how much she has helped me!!!
Your goals are our goals, Kathryn and we thank you for sharing your success story. Our team is here for you anytime you need us. All the best!
Fantastic experience: This location is always clean and bright! The staff are kind and answered any and all questions I had during my visits. My physical therapist, Morgan, always made sure to spend dedicated time explaining her treatments before and during my appointments. My pain is completely gone, but I sure do miss my visits with the staff :)
Fantastic experience: Morgan is by far the best PT I have seen in my life and I have seen my fair share of them! She welcomed me to the clinic with open arms and made me feel right at home from the first time I walked i through door. She gave me the best recommendations for what to do at home and how frequent to come in. Additionally, I had a reinjury during my rehab plan and she adjusted to fit my needs and timeline. If I could give over 5 stars I would!
Thank you, Austin, for taking the time to share a special shout-out to Morgan, and I look forward to sharing your joy. You can count on us anytime you need us.
Fantastic experience: BenchMark is truly a one of a kind physical therapy place. They not only care about the health and wellness of their patients but also tailor directly to the individuals needs. The time I spent at other physical therapy places doesn’t even compare to my time at Bench Mark. They are super understanding and work super hard to help their patients achieve their physical goals. I have been to countless other physical therapy places in Birmingham and none of them have shown the amount of dedication or commitment that bench mark has. I highly and I mean highly recommend bench mark for anyone needing PT. I have dislocated my shoulder multiple times in my life, each time trying a new pt program, but the second I stepped foot in bench mark the dislocations stopped. They are up to date on all of the newest and most effective ways to heal the human body while majority of pt places are just quite frankly living in the past. Their hard work and care for their patients is what sets them apart and if I ever have any injuries again they will be the first people I contact. Bench Mark has truthfully changed my physical health.
Hi Nathan, thank you so much for your kind words! We are thrilled you had such a positive experience with us. Our team is dedicated to providing personalized care and staying up-to-date with the latest techniques. We appreciate your recommendation and will be here anytime you need us.
Fantastic experience: Morgan is amazing!! I suffer from a long term shoulder injury, and Morgan has truly helped me gain strength and improve mobility in my shoulder and arm. Love this clinic and the sweet staff that have helped me!
Allie, thank you for sharing your joy and praise for Morgan! We are proud of all you have achieved. Stay well.
Fantastic experience: Brian Romano is an outstanding therapist. When I started, I was in pain and had a lot of swelling in my ankles and legs. Within a few sessions with Brian I saw very good results… miracle worker! Thanks Brian for being a professional and caring therapist. Thanks to Jordan, receptionist for her professionalism and eye for details! What a great team!
Thank you, Dorthy! Getting back to enjoying life pain-free is always the goal. I look forward to sharing your joy with the team. Take care.
Fantastic experience: Brian Romano is an excellent Physical Therapist who utilized great clinical skills in assisting patients return to functional activity. I highly recommend Brian for your health care needs. Ken Wright, AT Ret
Kenneth, your feedback brightened our day! Thank you for the kind words and for sharing a special shout-out to Brian. All the best.
Fantastic experience: Brian Romano at Benchmark is the absolute best! I have recurring neck and shoulder issues, and Brian knows exactly what to do to relieve the pain and tension. I've tried several different physical therapy offices, and this is by far the best. This location is also nice, clean, and conveniently located. Highly recommend!
Ansley, we can't thank you enough for the warm praise and shout-out to Brian. We wish you all the best!
Fantastic experience: I personally know the front desk associate Jorden Frost. She is the most diligent and hard-working person that I know and she deserves a raise.
Thank you, Dalton, for the kind words and shout-out to Jorden! We'll be here for you anytime, take care!
Fantastic experience: Brian and Jordan are amazing! They have been such a huge help and have always been so welcoming. Highly recommend!
Thank you, Olivia, for the recommendation! It means a great deal to us. Take good care!
Fantastic experience: Beautiful clinic just on the outside of Ross Bridge and other neighboring communities
Brian, your five-star praise made our day! Thank you, and remember, we will be here for you anytime you need us. All the best!
Fantastic experience: Brian and Jordan are amazing!!! If you need a good understanding but tough therapist to get you on track this is the place to go. Jordan is always so sweet and willing to help! We give them 2 thumbs up!!!
We appreciate you, Erica, and are grateful for your kind remarks. We're glad you are back doing the things you love. All the best!
Fantastic experience: This clinic is really great! The Physical Therapist is really cool and knowledgeable. The clinic is very clean and organized as well. I highly recommend this clinic.
Thank you for the exceptional feedback and recognizing our efforts to ensure our clinics are clean, safe, and ready! Take good care, Jorden!
Fantastic experience: My physical therapist Brian Romano is an excellent therapist who listen to you questions and concerns, provides feedback. This was my second time with Brian at Benchmark. Couldn't be happier!
Martina, we couldn't be more pleased to learn how happy you are! Thank you for sharing a special shout-out to Brian. All the best, and we'll be right here if you need us.
Fantastic experience: My Physical Therapist, Brian Romano, is amazing. I am currently being treated for an ACL and meniscus repair that happen 5 months ago and I am so glad that I was able to have Brian as my therapist, he is truly a miracle worker. The professionalism, encouragement and therapy I received really help me to recover fast. I would definitely recommend Benchmark Lakeshore and Brian Romano to anyone who seeking a great therapist.
We appreciate you, LaRonica, and are grateful for your kind remarks. We're glad you are pleased with your results and wish you nothing but the best.
Fantastic experience: My Physical Therapist, Brian Romano, is an excellent therapist. I am presently being treated for a complete knee replacement. The professionalism, knowledge base, encouragement and therapy are the best in Birmingham. I’ve been to several Physical therapist and none compare to Benchmark and Dr. Brian.
Ladye, thank you so much for taking the time to share a special shout-out to Brain! We are delighted you are so pleased and wish you all the best.
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