Encompass Health Rehabilitation Hospital of East Valley

Fantastic experience: The best hospital I've been to. Excellent service. My professional team of therapists and doctors helped me get back on my feet and strive for independence since my severe brain injury. I would love to come back for out patient therapy if possible. 5 stars

Fantastic experience: After 30 days in the hospital I wanted to go home. In that I couldn't walk I made the decision to go to rehab. It was a great decision. Everybody who I came into contact with here really cared right down to the ladies who worked in the cafeteria. Great physical therapists and really good food. Just what I needed.

Fantastic experience: I had a vehicle accident in May 2016. I was left with a hematoma on my left arm, a very stiff elbow and a case of whip lash. This staff was amazing! They got me in within a week and immediately started me on the PT regimen. The staff is well trained and informative. But for me ya know the most important was that they made a personal connection but maintained a professional approach. I really think this was the best medical provider I have encountered in a very long time. I would recommend them to anyone and everyone. You will be please with the staff and the results.

Fantastic experience: Was the best. I highly recommend this place. Good food, great staff.

Fantastic experience: My father was a patient at HealthSouth last week. The therapists, nurses, CNAs, and our case manager, were absolutely outstanding. They were compassionate, encouraging, accommodating, and provided exemplary care. My mother and I were so impressed with the personal attention and we give a 5+ for the care my father received. In addition, free beverages in the cafeteria and reasonably priced food and good tasting food in the cafeteria were much appreciated.

Fantastic experience: These guys were wonderful after my surgery highly recommend them I enjoyed my time there

Fantastic experience: Thankful they took great care of my mom My mom Sandy was diagnosed with stage 4 breast cancer and spent a week here the staff was truly a Godsend everyone was amazing friendly caring and trustworthy thank you to the entire staff who made sure my mom was comfortable the whole time it means a lot my mom wanted to come home and spend the rest of the time she had left With us her family she passed away 4-27-23

Fantastic experience: Treated at this facility for approximately two weeks after experiencing a seizure. Staff was extremely knowledgeable, courteous and responsive. as well as friendly. The therapy sessions ere very effective and provided a good starting point for post discharge therapy activities. As other reviewers have noted, the entire staff were outstanding in my opinion.

Fantastic experience: We are so thankful for Encompass and their incredible staff! My dad was in and out of the hospital and at three different rehab facilities this summer, and Encompass was hands down the best. Our case manager, Wendi, was incredible thoughtful and worked with us through every concern, making sure my dad was ready to go back home independently. It meant so much to have someone on the care team who was truly invested in his long term recovery and safety. My dad loved his experience there and was impressed with everything from the staff to the food. Highly recommend!

Fantastic experience: I was transferred to Encompass East AZ 11/29 after a week in hospital due to a bad car accident. I was there for 11-12 days, during my stay I had a care TEAM ( GOD, intake workers at hospital, case manager,Wendi **the doctors, nurses, techs,therapists Mr Ireland and Mr Scottland as well as others PT-OT-speech, chef & kitchen staff , housekeeping Norma ) I emphasize TEAM as it makes everything run so much smoother and I am greatful to each and everyone of them. I say give them 10 stars way above the 5. And Brenda wound care❤️ ,and nurse Tana stars. There’s some I wish I could have taken home w me ;) This is my only experience w a rehab but I will say I felt cared for heard and Loved during my stay by all. Ps BEST COBB SALAD IN AZ ❤️

Fantastic experience: My brother in law was doing rehab here. First of all this is the cleanest facility I have ever been to. All the Staff are caring and kind. I definitely would recommend Encompass.

Fantastic experience: By far one of the best rehabs here in Mesa. It is beautiful! From the people to the food is amazing! Loving the care for the patients, especially for my husband to get the best help. This is the place!!!

Fantastic experience: My father in law was admitted last year around the holidays. Everyone took such great care of him! They treated him like family and really lifted his spirits in a difficult time. Thanks to all the amazing nurses and therapists, he was able to make it home in time for Christmas. He can't say enough good things about Encompass Health, the staff, the delicious food, cleanliness of the facility, and overall experience!

Fantastic experience: If I could give a 10 I would. Looking at all the positive reviews, there is not a one I would disagree with! This is a first class facility that helps you be the best you can be. Be prepared to have therapy 3 hours a day which absolutely helps you achieve your goal of recovering from whatever your there for. Very encouraging, pushy but don’t force you. Keep in mind, you are there to better your life. This is not a one stop facility, some places want to have you go from their hospital to their rehab facility, not necessarily what is best for you. This place specializes in therapy only. From kitchen staff with their welcome smiles that greet you when you are having a rough day to the nurses and care givers, I was blessed to have come here! By the way, this is my second stay here and this is where I asked to come! Thanks for the excellent care I received from top to bottom, you will not be sorry you choose them to help with your recovery! ❤️

Fantastic experience: A great wonderful place. They helped me get back on my feet n walking again after I got in a bad car accident. Physical therapy was great i thought it was once a day but no they got me up 4 to 5 times a day which I liked. All the nurses were nice polite always there for me. Thank you to the Dr nurses dietician housekeeping and staff for taking great care of me I am truly grateful.

Fantastic experience: My time at Encompass was so amazing and rewarding. Every single person in the facility was so kind and full of respect and compassion for me and everyone else there. They not only helped me to regain my health, but also taught me the steps to take down the path of total recovery. I worked very hard for myself to get better, but I also worked hard for those who were helping me. I wanted to show my appreciation for their hard work and their confidence in me. I not only regained my health, but also hope and confidence that I could completely recover. This was a very happy and successful experience for me and I highly recommend them. I have been in other rehab facilities, and they were nothing like this experience. Encompass is definitely the best! By the way, the food was excellent.

Fantastic experience: I was apprehensive about going to Encompass because I had had bad experiences before. I was pleasantly surprised how wonderful Encompass was! Bright, well-kept single rooms, caring, responsive doctors, nurses, aides, and administrators. And the GYM and PT/OT STAFF are outstanding! The gym is large and includes an outdoor area and a kitchen and bathroom simulation area. It includes any type of equipment you could ask for. And the staff are some of the most caring people I’ve ever met! They’re truly there to help you. They ask what you’d like to work on during that session, then make sure that’s incorporated into your time with them that day. They let you decide how hard you want to work, but they do push you to succeed.

Fantastic experience: Great place

Fantastic experience: This was my first time in a rehab facility, but I have visited plenty. I was extremely impressed with the care from all staff, the patience and gentle guidance the thereapists had during therapy. They even managed to switch up routines and try new fun ones to keep you interested. Rooms were spotless and food was great.

Fantastic experience: This place is the best of the best. Impeccable, genuine care. My dad has been here twice and I would never want him to go anywhere else. From the techs to the nurses, the therapists to and case managers. Everyone is 10/10. My dad would always say he felt like he was at a resort. We love the food too. Absolutely delicious. Thank you so much to our care team for getting my dad back on the road to recovery. We love you all so much. Thank you thank you thank you

Fantastic experience: My wife had rehab here 3 times 7 to 10 years ago. She liked it, I do too. She loved the people here and the food.

Fantastic experience: All staff are very friendly & willing to help with even the simplest request. Extremely clean. Rooms are big. Beds are big too. Highly recommended!!!

Fantastic experience: I want to thank everyone at Encompass that was involved in my care after hospitalization. I went to encompass unable to walk after a fall that I stayed at my home. They had me up and walking with the first week that I was there and back home within 2 1/2 weeks of arriving. The staff was extremely helpful and caring. I would highly recommend that if you have to do rehab to go to this facility. It has allowed me to enjoy life again after my injury. Thank you all for your help!

Fantastic experience: Excellent staff on all levels. Very nice facility. Very strict on Covid protocols and all safety procedures for the protection of staff and patient's. Pt and OT staff is first-rate. Everyone I dealt with was professional, pleasant and caring. The other patients were very happy with their treatments.

Fantastic experience: This is the best of the best for care for physical therapy and occupational therapy. The Nurses and Tech's are excellent and the food is great. I couldn't walk when I first showed up two weeks later I walked out using a walker. Everybody there is for the patient it was awesome,

Fantastic experience: After being at 4 different facilities before Ecompas, I have to say the staff at Encompass is the best in the biz they are caring and want you to get better as quickly as you so you can continue your recovery at home with your loved ones.I am so happy with Encompass that I will recommend them to everyone I know that needs in patient or out patient help

Fantastic experience: My mother fell in here apartment and fractured two vertabrae in here back. Encompass came and transferred her from the emergency room last Thursday. At first she had a hard time just standing but as of yesterday she is feeling better and she can get in and out of bed on her own and she said the staff is so nice.

Fantastic experience: I went there after my lower back surgery on Feb 5th and all of the nurses, techs, physical therapy and occupational therapist where wonderful! So where the staff from the cafeteria and what I seen was how they all worked together as a team! They wanted to make sure that you where being well taken care off and the Doctor's made sure to stay on top of your medications. I would recommend this place for sure! I learned so much while I was there and they made sure I was ready before they sent me home.

Fantastic experience: This facility is phenomenal. From the doctors to the cafeteria staff. Everyone wants to help you. They also have a lot of patience. I was there 2 weeks and there were times I just wanted to stay in bed. They'll come and just talk if that's what you need. The food was great, I looked forward to my meals. I had had a stroke, I'm a fitness instructor and this was very difficult for me. Walking was an ordeal. They taught me not to be so hard on myself. Five months later I am back to teaching. It's still exhausting, but a good exhausting. I just have to say everyone was just so kind

Fantastic experience: They take wonderful care of the patients!

Fantastic experience: My husband was a patient here after breaking his hip. This is just like a regular hospital in the way it operates with professionalism, courteous people from the housekeepers to the doctors. You get a ton of physical therapy to help you get ready to come home. They have a huge physical therapy area with regular physical therapy equipment as well as an area with a kitchen and laundry so you can work in areas like you would when you come home. You can have occupational, physical and speech therapy. Before Covid, family members could also pay a small fee and pick out their own meal in the cafeteria. The food is pretty good! Once you leave, you can continue with outpatient therapy. We certainly would return here if we needed to in the future. The only draw back is the parking, wish the parking lot was bigger.

Fantastic experience: I spent several wonderful days at this facility & from the driver who brought me out of Mercury Gilbert to the entire staff of Administration, Nurses, Nurses Aids, Food Prep & delivery staff, housekeeping & my favorite, Physical & Occupational Therapist who were all marked & showed fantastic "KINDNESS", just the same of all listed above!

Fantastic experience: The best place I have ever worked!

Fantastic experience: My dad was transferred here from Banner Desert after a bicycle accident that resulted in a spinal cord injury and subsequent paralysis in the midst of Covid 19 pandemic. The circumstances couldn’t have been much worse. That being said, I am so grateful that he ended up at Encompass. The case worker, Megan, and I spoke almost daily in some form or another. When she was out of the office, the Director of case management, Natasha, handled things seamlessly. I was able to come from the East coast to do caregiver training which allowed me to attend therapy with him and see first hand how amazing the entire staff is! Jason, the physical therapist, Kenlynne the OC along with all the staff I encountered were professional and took such good care, exercises patience and gave so much encouragement and guidance. They went above and beyond doing things outside of their scope.

Fantastic experience: The Doctors, Nurses, Nurse Assistants, Physical Therapist staff are absolutely professional and care about their patient. They really pushed me to start walking again. Very thankful to all. God Bless.

Fantastic experience: Encompass is by far the best rehab facility I have seen. My Aunt was there for a month and we couldn't be more happy with her care there. All nurses and staff were great,kind, helpful, excellent in communicating about my Aunts care. They are clean. We couldn't be more pleased with the care they provided and also the support and help the case Manager Megan provided. Again a big thank you for the wonderful care you provided. All rehabilitation facilities should take note and follow exactly what encompass does. All Staff had a great & Positive attitude in helping my Aunt cant even express how much it helped in my Aunts recovery. With my Aunt being at a different facility now, makes me appreciate the excellent care encompass provided...Thank You

Fantastic experience: Outstanding facility in every single respect. Could write an essay on every one of those aspects so I will just summarize that Dr Egbo and the rest of the staff are exemplary healthcare workers and providers. This includes the admission process, cleanliness of facilities and pt rooms, physical / occupational /and speech therapy all deserve 5 stars and a 10+ rating. 24/7 top notch care and attention to pt needs.

Fantastic experience: My mother had a stroke and the hospital gave us a list of Rehab centers. I drove to 6 of them and walked the facilities and talked to people. I liked what I heard and saw here however I did not like that fact that you can not stay with your loved one over night. This was almost a deal breaker for me but something about this place felt right. BEST DECISION I COULD HAVE MADE!!! The care she has received is TOP NOTCH! Amie and Don in therapy are just the BEST of the BEST but it didnt end there Linda her case worker was beyond helpful and full of information. The doctors and nurses were good too and her CNA's were AMAZING. My husband got training to get a green band, allowing him to transfer her and walk her, which has been a huge help with speeding up her recovery. My dad is able to come eat in the cafeteria with her for lunch and dinner at an extremely low cost and the food is good. When asked about out patient or in home care it was a no brainer we will be continuing with Encompass. We are a very involved family and someone is usually there 8am - 8pm. The only thing I would say they need to work on is response time to nurse call lights there is definitely no urgency weather they need to hire a few more aids or what the answer is I am not sure but it is an issue BUT seriously the only one we have seen in the last 3 weeks of being here.

Fantastic experience: Amazing Staff, Nurses, Doctors and cafeteria was great! They pushed me hard to get better.

Fantastic experience: Kind and encouraging staff. Comfortable and clean facility. Therapists are focused upon getting you back at home and in the game. I spent 6 weeks with them and they made it a positive experience.

Fantastic experience: My Mom, 93, was in this facility for 17 days after falling. She had PT, OT and other needed care. In my wildest imagination, I could not image there would be a facility like this. Every single person she encountered, was so professional, so caring, and so positive. It was such an off the charts experience, I can’t imagine anyone having a negative experience there. Everything about it was great - the care was great - it was delivered in such a positive way - all the other staff were so positive - the dining room experience was “food for the spirit.” I sing their praises all the way to North Dakota.

Fantastic experience: Everyone was amazing. I use to work at a nice rehab place and was worried when I heard that my granddaughter had to go to one. But this place did everything in their power to make her stay comfortable. Great physical therapists, nurses, caseworkers, and even the chef. Loved this place.

Fantastic experience: I do my therapy here they are really good and nice to everyone and you get stronger and my therapist is Ryan is awesome And my sister Kiera works here

Fantastic experience: This is an amazing facility! It’s run like a hospital. From the front desk, to the therapists, nurses, aides, physicians... absolutely world class and professional. My 78 yr old father is here for rehab after bilateral sacral fracture surgery. Every staff member that works here is so encouraging... they have made the difference between him being bedridden and being able to walk again. This facility has our eternal gratitude for going over and beyond. An additional note- they are certified for Parkinson’s disease rehab. They run classes Monday and Wednesday mornings $30/ month. That’s a great deal!

Fantastic experience: I am so fortunate that my family selected this place for me as a inpatient and now as an outpatient. All the staff from the restaurant to the therapists are golden thank all of you for the wonderful care.

Fantastic experience: My husband was here for 14 days. After a traumatic accident involving his right knee. I cannot sing loud enough praises for this facility. DID NOT see a sad or grumpy face once. Everyone, is so professional and CARING.❤ When I say everyone I mean just that. RN, CNA, Support staff. A GIANT SHOUT OUT to physical therapy. All of you were so wonderful to Bob. The cafeteria staff and the food are great. Again THANK you for the professional staff you have. May God richly bless each one of you!!!

Fantastic experience: Good structured rehabilitation for my dad. Well trained and attentive staff. Staff provides good follow up on progress of your loved one.

Fantastic experience: My 18 year old grandson is in this facility for traumatic brain injury. I am so thankful he was able to get this rehab. Everyone has been truly amazing. That goes from Reception, to Drs, Therapist and the Cafeteria staff. I have nothing but positive things to say. Jo Smith

Fantastic experience: I was in patient here for a month, and it was a very good stay. All t was so kind and sweet. I now am an out patient and the staff are phenomenal they are all very sweet and caring.