Concentra Urgent Care-Riverside Towngate

Fantastic experience: Everyone was very helpful and the wait was not long. Went in for a drug screen and was out within minutes.

Fantastic experience: Very professional the girl in front was very polite and fast overall great customer care

Fantastic experience: Customer service is awesome, people actually feels like they love their job, doctors excellent the best, I feel much better this is my second visit, but I think for my self is the way they treat me, not like a number like a human being thank you Concentra you are the best

Fantastic experience: Quick to help you and fast service

Fantastic experience: The tech on duty help me out a lot

Fantastic experience: Made it nice and easy to get the required physical for my job

Fantastic experience: Professional, answered all my questions, made me feel comfortable, and very nice staff

Fantastic experience: I came here for pre employment work up. Before hand I saw the reviews and they weren’t good. People were complaining about the staff being rude and wait times being excessive. However, I had a great experience. The staff were very nice and appropriate. When I got to the back the guy that helped me was very nice and efficient at his job. I was in and out in an hour. I had to do mask Fit text, vision, vitals, urine test, blood work and see the doctor. So an hour isn’t bad for all of that.

Fantastic experience: Excellent customer service. No waiting time.

Fantastic experience: Very fast in and out and I can appreciate the work they did for me

Fantastic experience: Everyone at the cactus Concentra was very nice. My physical therapist Kevin is awesome.

Fantastic experience: I had to go and take a drug test for a new job I got and the 1st day I went to a location in my area and was in the line for 10 mins and still hadn't got called to even check in so I left and went to a different location the next day. I was in and out in 45 mins. So while my first attempt was not a good experience my second attempt was a great one. The staff was very helpful and friendly and the wait time was not bad at all. If I ever have to use concentra again I will go straight to the 2nd location any day.

Fantastic experience: Very friendly people, excellent they’re patient with you they answered all my questions with respect nobody there was rude 10-10

Fantastic experience: They were very professional and knowledgeable of what I needed done. They were polite. Thank You

Fantastic experience: Dr Yocub and Lily, are awesome. The whole staff are very friendly but I see these two persons more on my appointments. Ive felt very appreciated and understanding of my pain situation all this time. Dr Yocub never gave up on me. He really understood my difficulty comfort on my foot. Thanks for everything.

Fantastic experience: Went in for a Drug Screening. I was greeted with smiles by Lily, Oralys and Juanita at the front desk. All were in great moods and they made me feel comfortable right away. I was given some paperwork to fill out. Once I turned it in, I was asked to have a seat. Very comfortable lobby seats by the way. I figured I’d be there for an hour or so. To my surprise, I was called back within 10 minutes and was finished with my drug screening quickly and easily. I’ve never had a more pleasant experience when visiting any other facility for this type of screening. You can tell that the staff here really cares about their customers time and comfort. I would definitely recommend this Concentra facility to anyone that needs their vast array of services. The staff definitely made my day better. This is how healthcare should be. Thank you all.

Fantastic experience: Had to do a urine test as I'm starting a new job.. Only took a few minutes and staff was AMAZING!

Fantastic experience: The Assistant Robert was very attentive and friendly and the PA Lavon was very thorough and caring.

Fantastic experience: The ladys were very kind and helpful, also the persons that make the test.

Fantastic experience: Fast, Precise, and very professional, And Very clean I've been to places and I'm questioned myself why did I come here or why did I go there

Fantastic experience: This location is fast, friendly, clean. Honestly the best service I have ever had . I’m not what there doing but there standards are definitely working at this location !

Fantastic experience: The staff were very nice and didn’t make me feel like out of place. I was there for a dot exam and It was the best visit by far, throughout my career. I have been to other medical clinics that also deal with my place of work and they have never been close to the service I received this time around. I went back to work telling the rest of my crew members how good this experience was. The whole building was spotless and very clean. Besides the restroom needed paper towels to dry your hands. I commend you guys and Thank you very much and keep up the good work.

Fantastic experience: I didn’t make an appointment. Just a walk in about 30 minutes after opening. I was seen and out in less than an hour. Everyone is very friendly and helpful. Positive experience

Fantastic experience: My 1st time it was there really profesional really knowledge it was really worried about my eye problem they took care 1st around thank you for the service

Fantastic experience: It was a good and courteous interaction with them i did not take a long time for my test like I have with other clinics

Fantastic experience: Hardly no wait time. Helpful cheery receptionists and very efficient staff who got me through quickly.

Fantastic experience: Staff was very helpful and professional waited no more than 30mins while my visit i definitely recommend this place

Fantastic experience: This is a very busy clinic. But they were really friendly and got everything done perfectly for me.

Fantastic experience: Great atmosphere and they very attentive to your needs and they Always asking u if u need water and to also workout at home,best place ever!!

Fantastic experience: Everyone was professional at the front desk. The nurse was great. The Doctor took her time with me and listened to my concerns.

Fantastic experience: This facility is the nicest cleanest Concentra I have been to. The staff is very friendly and efficient. I came here for my physical and was out in 45 minutes.

Fantastic experience: I had a appointment with Dr.Maya Spaeth, she explained everything in detail and answered all of my questions. I was very satisfied with the outcome of my appointment with Dr. Spaeth.

Fantastic experience: Had to come here for a pre-employment drug screen and physical. I was in and out within 45 minutes. Staff was very friendly. Would definitely come here again.

Fantastic experience: This was my first time here and it's not bad at all they were very nice and didn't take long.

Fantastic experience: So far this has been one of the best Concentra urgent cares I've been to very polite front office and back office very helpful professionalism and was a pleasure to go there I've been to other places and they were just flat-out rude thank you to the employees at Concentra in Moreno Valley off of cactus

Fantastic experience: I came is as a walk-in to get a physical and drug screen they advised that it was going to be a few hours as they were busy but they still helped me promptly to where it didn’t feel like it took that long and they also gave me water and snacks for the wait very professional I was treated very well even though I wasn’t a patient of there’s.

Fantastic experience: I always go to this site for work. The staff at the front desk is very nice and professional. The one male staff who conducts the Fit Test for the N95 masks is the bomb....he know what he doin and he gets you in and out no playing around or waiting. Always respectful. Thank you to all staff every time I come making my visit pleasant. Good job team. Oh and not to mention, wen ever it's someone's birthday they decorate the little right front corner so wen and whoever the person is, soon as they arrive to work they see it and I know it makes their day. That's Team Love right there. Keep it up....you guys rock.

Fantastic experience: Very friendly staff

Fantastic experience: Only thing I have a problem with is I did not get the receptionist name! Due to COVID, I was not able to use there water fountain. The young lady identified I was there for a urine test and immediately offered to walk over to there break room and get me one of there cups and bring me some water. I really appreciated her because it was crowded, some people were getting impatient, and yet, she took the time to identify someone in need to get me out of there and not have to wait on me having to use restroom. Thank you again.

Fantastic experience: The location was clean with plenty of parking. The wait wasn’t too long. Reception, Tech, and Dr. were all kind, pleasant, and attentive. I recommend this location

Fantastic experience: Best work physical I have ever had. The receptionist, nurse, and doctor were all on top of their game. I was in and out in less than an hour. Refreshing to see a place that has such quality employees. A rare thing in this country these days.

Fantastic experience: I walked in pretty close to their closing time so it wasn’t busy, but everyone was still very kind. The guy at the front handled some paperwork with me and I went back shortly after that. The girl I was with when I went back was quick and efficient. Overall great experience.

Fantastic experience: The physical therapists at this location are amazing! They are so sweet, caring and gentle. I always feel welcomed and comfortable when I arrive for my appointments. If at anytime I'm uncomfortable or hurting, they check in and help me out!

Fantastic experience: Concentra urgent care was and is respectful and nice. They answered all my questions with concern and care. This facility is clean, well kept up.

Fantastic experience: Wait times can be some what long. I was in to see doctor due to a work injury and I can tell you doctor really cares about your well being. She ordered multiple test and put me on modified work. She was not in a rush to see me and go to next patient, she took her time making sure she got all information and explained everything to me.

Fantastic experience: Mind you when they ask you how much it hurts from 1-10 it’s to see how much of the time you will be sitting down lol. I said 9 on a broken fibula to be generous and got a “he may sit 90% of the time with his leg up “ lol but good cute staff. Should of said 10 lol

Fantastic experience: Despite the long wait ,staff was really helpful and friendly . I was there for a quick urine test, their lab/clinic using the latest technology.

Fantastic experience: I had a great experience at Concentra off of Day Street. I was very impressed with the Managers interaction with the people coming in for service. The supporting staff were very friendly, helpful, and had a great attitude. 100% rating

Fantastic experience: I walked in for a physical and drug screening. I had made an appointment the week before and they were very accommodating with the times. I arrived early and they took me in right away after filling out some paperwork. Friendly staff and very professional!

Fantastic experience: Very nice office, medical staff. Very light and courteous the doctors are amazing careing about the patient health, managing their pain helping them to return to work. Love my experience

Fantastic experience: I came to this this office as a required physical for a job I had applied for. I was pleased that the facility was very clean, the front and back office was friendly, and the medical assistant and doctor guiding me were very professional and knowledgeable when asked any questions or concerns that I had.