PT Center For Sports Medicine

Fantastic experience: The PT Center is amazing! The staff works flawlessly to make the experience very efficient. My progress has been great and the therapists and support staff have been wonderful to work with throughout my recuperation.

Fantastic experience: I highly recommend the PT Center. Everyone is professional, well trained, and easy to work with. I worked with Hannah but I am sure all of the therapists are excellent. Facility is very clean and all of the equipment is in top shape

Fantastic experience: The best

Fantastic experience: I have been working with Connor on a number of issues. He has been so helpful and I am healing and feeling better than ever. He educates you as he works with you and sets realistic goals. He is a kind and thoughtful person. The entire team is nice and professional. My best PT experience ever.

Fantastic experience: The PT Center was recommended to me by a friend and I am so glad I chose them for my rehab. I had been without PT since the few in-home sessions provided by my caregiver. At 3 months post-op from a hip replacement, I felt my improvement had stalled. Thanks to Connor, I have noticed great improvement in my strength and endurance. He's great at listening to me and tailoring my workouts, making them varied and challenging. I was encouraged to try dry needling to help the incision site to heal faster and the change is amazing.

Fantastic experience: I can't say enough about the professionalism, knowledge and skilled care I have received from Kim, Hannah and various other PT staff over the years. The facility is state of the art and extremely clean. Highly recommend.

Fantastic experience: The PT center was amazing. Had some awful back pain from a nagging injury. Primarily worked with Connor and after three appointments he had me feeling back to normal and able to function again. Will recommend to anyone in need of physical therapy in the future.

Fantastic experience: Life‑changing care – thank you, Conner & Lance! After a serious car accident left me with stubborn neck and shoulder injuries, I spent a full year at another PT clinic and hit a discouraging plateau—even slipping backward. At my doctor’s urging, I switched to The PT Center in Fairlawn, and it was the best decision I could have made. From day one, Conner treated me with a rare blend of expertise, patience, and genuine kindness. Twice a week for 18 months, he customized each session, explained the “why” behind every technique, and celebrated every tiny win with me. His encouragement did more than heal my body; it pulled me out of the mental fog of thinking “normal” was out of reach. Thanks to Conner’s relentless dedication, I regained mobility, strength, and—most importantly—confidence. Graduating into the Center’s strength‑training program felt like crossing a finish line and starting a new race all at once. Lance, my personal trainer, picked up the baton seamlessly. He consulted with Conner to learn my history, adapts workouts on the fly when old injuries flare, and fuels every session with energy and humor that make hard work feel doable. I leave each workout believing in myself a little more. If you’re searching for a place where skill meets heart, look no further. Conner and Lance are shining examples of what healthcare—and human care—should be. Management, please know you have two absolute superstars on your team. And to anyone reading this who’s feeling stuck in their recovery: give The PT Center a try. I’m proof that progress is possible here.

Fantastic experience: The PT center is the place to go for your PT needs! I needed help healing some tendinitis from pickleball and after a few appointments, my arm is in such a good place and I’ve been able to get back to playing regularly with no pain! All the staff are super nice and I’m so glad I found this place to help with my healing!

Fantastic experience: Been a pleasure working with these amazing people, very kind knowledgeable and helpful!

Fantastic experience: Been a pleasure working with these amazing people, very kind knowledgeable and helpful!

Fantastic experience: Been a pleasure working with these amazing people, very kind knowledgeable and helpful!

Fantastic experience: So glad I found these guys...one of the best PT places I've been to. I've been going there for close to a year to deal with back pain and eventually recovery from back surgery. Nathan and Stephanie are who I've primarily worked with and they've helped me get back to a normal functioning life. The staff is incredibly friendly and it has a good vibe every time I go in.

Fantastic experience: My whole family has gone here at some point over the past several years. My husband and I are going there now. I love the staff. The front desk ladies are very friendly and helpful. My PT, Conner, is very knowledgeable and caring. Highly recommend!

Fantastic experience: Excellent caring and very loving staff!The PT Center helped me through a dislocated knee cap and partially torn meniscus. They prioritized my recovery and strongly supported me.

Negative experience: I wish I could write two separate reviews for the PT Center. This review is mainly directed towards the front desk staff and the business practices/management of the office. I want to clarify that the PTs I worked with, Nate and Kim, are very good at their jobs despite having a hectic caseload. Regarding the front desk and the communications i have had with the two employees. I am furious with their irresponsible management of billing and their inability to take responsibility for their horrendous communication skills. I had asked before making an initial appointment about whether or not insurance covered any of the sessions, I was told that my insurance would cover the sessions. I asked if I needed to give them any other information after I made my first appointment, I was told that they had everything. After my fifth session I asked if my insurance was being billed correctly and I was told everything was fine. So I made another appointment. I have had 11 sessions and was not told about any extraneous charges or that I had a bill till my tenth session. THEY STILL HAVE NOT SENT ME A PHYSICAL COPY OF THE BILL. I went to pay them in person during their business hours and was told that they had left the office for the day and no one could assist me in paying my balance. This is unprofessional and frankly unacceptable. The front desk staff should be fired and replaced with competent employees. There are many other PT businesses to choose from so I would save yourself the headache of dealing with their office.

Negative experience: I wish I could write two separate reviews for the PT Center. This review is mainly directed towards the front desk staff and the business practices/management of the office. I want to clarify that the PTs I worked with, Nate and Kim, are very good at their jobs despite having a hectic caseload. Regarding the front desk and the communications i have had with the two employees. I am furious with their irresponsible management of billing and their inability to take responsibility for their horrendous communication skills. I had asked before making an initial appointment about whether or not insurance covered any of the sessions, I was told that my insurance would cover the sessions. I asked if I needed to give them any other information after I made my first appointment, I was told that they had everything. After my fifth session I asked if my insurance was being billed correctly and I was told everything was fine. So I made another appointment. I have had 11 sessions and was not told about any extraneous charges or that I had a bill till my tenth session. THEY STILL HAVE NOT SENT ME A PHYSICAL COPY OF THE BILL. I went to pay them in person during their business hours and was told that they had left the office for the day and no one could assist me in paying my balance. This is unprofessional and frankly unacceptable. The front desk staff should be fired and replaced with competent employees. There are many other PT businesses to choose from so I would save yourself the headache of dealing with their office.

Fantastic experience: Josh Allen, little Kim and the entire Pt staff are very professional and caring and compassionate! On my first visit six weeks ago my lower back pain was so severe I could barely stand or walk. Six weeks later with twice per week PT sessions and doing the home exercises they prescribed, I have "graduated" and feel wonderful. What a blessing! I highly recommend The PT Center of Akron!

Negative experience: This place is simply terrible and unacceptable. My wife went there for ankle pain due to history of post op pain and weakness and tear of her ankle ligaments. She was told to do exercises which barely helped her ankle recover. Worse of all it caused her to have back pain now (which she has never had). It even brought her to tears from how bad the pain is and now she has stabbing sciatic symptoms down her legs now and pain up to through her neck as well. She spoke with the therapist about the concern and was just put off and told to come back next visit. They even scheduled her a session and the therapist wasn’t even there to help her and she only worked with the assistant and none of her exercises were adjusted. I am a doctor myself and I am simply shocked by this. This place is unbelievable, I will never refer a patient here especially after seeing how my wife treated.

Fantastic experience: If you are nervous about getting treatment, don't be. Nathan and Justin ( and the rest of the team) are top notch and true caring professionals. My family and I cannot say enough good things about this place.

Fantastic experience: Just finished therapy after two knee replacements. I can't say enough about this place. I had done therapy prior to surgery at three other locations in Canton. Nothing compares to PT Center! I was in terrible physical shape and they have given me my life back. They adjusted my exercises to keep me from being bored. When I was tired they changed things up by sitting. Josh and Justin are amazing but every therapist is wonderful and caring. The entire staff works as a well oiled machine! I am strong again and can walk rapidly, keep my balance, go up and down stairs with ease and have no need for a cane. I traveled from Canton to Akron two days a week after finding this place. Just a stand out cut above any place I had been before. Well worth any drive you might need to make.

Fantastic experience: Nice Job!!

Fantastic experience: What a great place. Custom care, they make you feel unique and take thoughtful approaches to their work.

Negative experience: I don't recommend this place. When you go to a place for Physical Therapy and see students, and not a Physical Therapist that's a problem. I could go on and on with what transpired with my second visit, but bottom line is DON'T GO THERE.

Fantastic experience: Amazing center! Kevin knew exactly what was wrong with my back and how to fix it. Stephanie gave me several good exercises to get my strength back. Best PT experience I’ve ever had. Highly recommend!

Fantastic experience: Wow just Wow…Listen they will change your injured life. They give you a team every visit. My team Nathan and Kim I am very grateful and loyal to but everyone is awesome you can just see it I promise you won’t regret trying it. Make the appointment and change your life.

Fantastic experience: Going here changed my life for the better. They show you how to do exercises that help minimize pain. I'm on my feet all day at work. I'm stronger now than I was 3 years ago when I started going here. If I do what they suggest I will continue to get stronger as I get older and have better posture. They physical therapist Kim performs magic on my back and neck. My pain is now merely a low level discomfort. Would recommend this place to anyone.

Fantastic experience: I was referred to PT center after a shoulder procedure and I have to say my entire experience has been amazing. The team at PT Center was professional, kind and invested in my progress and recovery. Hopefully I won’t need to see them any time soon, however if the need arises it’s peace of mind knowing they are there.

Fantastic experience: Fantastic front desk staff, physical therapists, trainers and assistants. Highly recommend PT Center for any rehab!!

Fantastic experience: Second time there. Great results. Very professional and friendly. Josh, Stephanie and entire staff are super.

Fantastic experience: Pt Center is different than anywhere else you will go. Doctors have referred me many places and I will NEVER go anywhere but the PT Center. Top notch educated therapists and sports trainers. Amazing with all ages, youth to elderly. Every one is so kind. They take all the time necessary to make you well. I have referred literally hundreds of people between my profession and my private life and everyone says “wow thank you it’s truly everything you said it was”. P T center has rehabbed me for Two total knee replacements, multiple sports injuries, vertigo, my husband for rotator cuff rehab, my kids for everything possible. I would like to personally thank Kevin Outwater and his amazing team. When your doctor suggest you need therapy and he tells you where you could go speak up to him and say I want to go to the PT Center. Many doctors refer you to their own clinic because they get a cut from that. Did you know you can go anywhere you like. Give it a try you’ll never go back anywhere else.

Fantastic experience: PT Center has done an amazing job helping me recover from a full knee replacement. Steph is committed to my full recovery watching and evaluating my progress while adjusting treatment to maximize progress. She cares about her patients and it shows in her work. It has been a joy working with Steph and Kevin and I will continue to work with them for this injury and all future injuries. Well done PT Center!!

Fantastic experience: Kevin’s place is tremendous! Kim and Kim have helped me through multiple knee surgeries. They always got me ready to play again. I would recommend anyone in need.

Fantastic experience: Everyone there is extremely knowledgeable, helpful, friendly, and fun! Special kudos to Stephanie! She knows just what I need from session to session, and she makes sure I do each exercise properly so I get the most benefit. I’m progressing much faster than I expected because of Stephanie’s great guidance. Thank you, pt center!

Fantastic experience: I have been a patient at the PT Center for almost 4 years now with various injuries and have received better care than I could have imagined! Josh and Nathan have helped me through all of my various injuries, pains, and any soreness that I experience throughout my sports season and all of my physical trainers have been incredible! Every time someone mentions an injury to me or a pain I always recommend them here!

Fantastic experience: I have been going to the PT Center for about 6 years following a series of knee surgeries, and now my 2nd replacement. Nathan is patient, kind, and caring. His supportive attitude has really helped me through my recoveries. I have been to other places and I feel that this center is the best facility hands down. The care that I have received has made a positive impact on my life and my ability to walk. I will not go to another facility should I need this type of care in the future.

Fantastic experience: They have really helped me!

Fantastic experience: Outstanding PT service here. Excellent therapist!

Fantastic experience: The best physical therapy center in summit county! I drive 35 minutes to the other side of town because they are worth it.

Positive experience: I was going there and completely happy with my treatment - on my last session I was getting a pretty good workout and with my severe asthma I was breathing through my mouth One of the trainers asked another clearly in my earshot "what's a mouth breather?" And continued to ask similar questions, which I felt were offensivetoward me. "I wonder why people breathe through their mouths", "Don't people know how loud and obnoxious it is to have to listen to domeone breathing through their mouth?" Most of the people at the PT Center seem really qualified - but personally I will not be returning to a place where I felt singled out and made fun of.

Negative experience: Less than 4 weeks out from knee surgery. Through great home therapy I was able to bend knee to 110’ and straighten to 0’ with some pressure. One session of aggressive manipulation at PT center and it set me back 2 weeks. Knee swollen again, back to not sleeping through the night and pain returned. Will not return.

Fantastic experience: I love it, they're do friendly and courteous

Fantastic experience: Fabulous support. Well educated trainers.

Fantastic experience: Amazing PT office. Joshua Adams is very smart and talented at his craft. Highly recommended!

Positive experience: Great staff!

Fantastic experience: I have had PT all over the nation and this facility shines above them all. From the depth of knowledge of every staff member, the physical treatment itself, the plethora of modalities from Bio Dex to Game Ready, Stim, heat, ice baths and Normatech boots it can't be beat.

Fantastic experience: Fantastic staff and facility. I started in December to do prehab . Been going twice a week since surgery. So grateful. They push me enough so that I can get better. I feel they are the best in the area.

Fantastic experience: Hands down best PT center. Most knowledgeable therapists you see at every visit. Nathan is my expert PT and assisted by Angie. Convenient location in fairlawn. Easy scheduling

Fantastic experience: Great physical therapists and athletic trainers. Only place my wife will go. See a lot of physicians getting treated there also.

Negative experience: They will threaten to send you to collections even when you pay them hundreds of dollars a month.

Fantastic experience: Teenage son goes for dry-needling and it has been a solution for the pain my son has been experiencing .The technician accommodates our schedule and is excellent at his craft. Hoban students are free of charge for treatment at the P.T. Center. Thank you to all the Staff!

Fantastic experience: As a local Family Practice physician I have referred many patients to the PT Center. I have had the opportunity to follow the progress of my patients and I have been a patient myself. The "hands-on" physical therapy delivered by Kevin Outwater and his colleagues is superb.

Fantastic experience: Absolutely best place you could have to have after a surgery. Kevin will give 100% to make you better and he want you to be 100% better. Everyone who works there is absolutely awesome. Everyone who goes there get a feel like your recovery is their number one priority!

Fantastic experience: I've been lifting under Jeff's supervision for about six years, twice to thrice a week. He really knows what he's doing and gives excellent, varied workouts. I am a longtime swimmer, and every set targets the muscle groups and motions that will make me faster. Sometimes a lot of sports training kids are in there at once, but Jeff still does his best to give everyone equal and ample attention. For heavier lifting he makes sure you have proper form and can explain everything to the finest detail. As with Jeff, the rest of the staff is very knowledgeable and friendly. My time at the PT Center has been a great supplement to swim workouts. I'm always happy to walk in there and get in a good workout next to other hardworking athletes.

Fantastic experience: Great physical therapy

Fantastic experience: I am becoming able to function again. This team thinks out the box and brings it back making the impossible possible. I’m so glad I lucked up on them

Fantastic experience: Great Team - they really care. Josh is the man - my minister of pain. Oh it hurts so good. But I always get better.

Fantastic experience: Caring and knowledgable staff. Pleasant enviornment. Appropriate equipment . clean and well run.convenient hours.

Fantastic experience: Great people!

Negative experience: I developed severe back pain. I tried to schedule an appointment on the same day, and I was told the only time they have is three days from today (9/15/17). Any PT clinic should have room for emergency treatment on the same day. It is shameful

Negative experience: The PT center has a hectic feel to it. While that atmosphere works for young athletes, (which I think is their target market) it's not great for older adults. Mildew smell on towels. But the primary issue is how they bill. You have no idea what you're being billed for when you leave and are just told to make another appointment. If you go a few times a week and get different therapies each time, it's extremely difficult to go back to a monthly statement to reconcile the therapy line items. There are some therapies that work well and others that don't. I'd rather not have the ones that don't work well, but you don't realize you're being billed separately for them until you've already had 12 sessions!!!! I want to know what I'm paying for when I leave the office. That's customary business practice.

Fantastic experience: Helps my Dad stay in shape for life

Fantastic experience: Megan, Paul and everyone at The PT Center have been able to do what other facilities couldn't. A great, knowledgeable group of people.

Fantastic experience: It really makes a difference to choose a good rehabilitation center. The entire staff here is warm, friendly and honestly cares. Other places that don't put in a good effort with poor atmosphere don't keep you motivated. The PT Center has really helped improve his condition and keep him motivated to keep coming back.

Fantastic experience: I would highly recommend the PT Center on West Market ST. The staff is cheerful and caring. They always spent a lot of time with me and after 5 weeks I was feeling much better. They are very knowledgeable and they always rejoiced in my progress. If I ever have to have PT again I will definitely only go to them. Esther Gotshcall

Fantastic experience: They are super cool get you to work and try give their best. It's not just the trainers but the environment at the center is inspiring.

Fantastic experience: Great people so helpful they are really there to help

Fantastic experience: Saved both of my shoulders. Would recommend anywhere else! Nathan is my guy

Fantastic experience: The staff at the PT Center are fabulous. I've been a client for both physical therapy and exercise training and they're top-notch in either capacity. The therapists, physiologists, and trainers are personable, knowledgeable, thorough, and are genuinely interested in getting and keeping me in good health, tailoring the programs to my specific needs. Part of the deal is I had to do my part, too, but I recommend them without hesitation, to anyone who wants to get well, stay fit, or train for a sport.