Vortex Physical Therapy and Balance
Information about Vortex Physical Therapy and Balance
Opening hours
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Vortex Physical Therapy & Balance specializes in physical therapy for vestibular and neurological disorders, as well as balance issues.
Our clinic was founded in 2011 by Diron Cassidy, PT, MPT as the first physical therapy office in the Bay Area dedicated to the rehabilitation of vestibular disorders and balance problems. Our vestibular physical therapists work one-on-one with clients to reduce dizziness and improve their balance. Using the latest techniques and evidence-based practices, along with state-of-the-art equipment, we can help you recover and return to the activities of daily life.
California offers Direct Access to physical therapy for 12 visits or 45 days. Most people do not need a doctor’s referral to start treatment. For a complete overview of this law, please click the link. Read more >>
We proudly serve San Jose, Campbell, Los Gatos, Monte Sereno, Saratoga, Morgan Hill, Sunnyvale, Santa Clara, Los Altos and the surrounding Bay Area communities.
Services and Treatments
Vortex Physical Therapy and Balance: Reviews
Fantastic experience: Outstanding PT for Vertigo and balance related disorders. Brittany Davidson PT, DPT is fantastic at explaining the how and why of each exercise. She is a very good listener as well. Cannot praise this specialty PT office enough. 10 stars!!
Fantastic experience: I suffer from balance and vertigo. I have been going here for a year. Darlene is an amazing therapist. She fixed my problem and also taught me ways to manage it. Everyone here seems to really care about caring for patients. I HIGHLY recommend this clinic.
Fantastic experience: I didn’t think PT would help with my problems with balances. After my first session I realized how wrong I was. I have had 5 sessions with Darlene and could not be happier.
Fantastic experience: Great service! Friendly and professional.
Fantastic experience: My parents have both been patients at Vortex PT. Yesterday, I had my own appointment scheduled for severe dizziness. Diron and Cara are great, beyond great. They're knowledgeable, they listen and they care. If you are having dizziness, balance issues, etc, do not hesitate to schedule with them. I feel better and should have scheduled sooner!
Fantastic experience: Diron goes above and beyond to help you.
Fantastic experience: Best care for Post Concussion Syndrome!!
Fantastic experience: Helpful, thorough, and friendly.
Fantastic experience: Life Changing. In 11 short weeks, I'm feeling like my youthful self again. I suffered from a vestibular attack June 2021- vertigo symptoms for 3 months, with vision distortion and balance issues for 6+ months. I felt a significant improvement by session 2, and, continued through all sessions and home practice. I am beyond grateful for your expertise and niche physical therapies - I wish there were more locations available to the masses. To feeling "normal" again - THANK YOU!
Fantastic experience: Very friendly and informative- kind and helped me through my vertigo and balance problems. I highly recommend Vortex.
Fantastic experience: I was very skeptical at the beginning of my Therapy. But I was fortunate to get Darlene who made me feel confident and relaxed as she explained in detail what we will be doing. She taught me stretching and maneuversThat have been a tremendous help to my issues. Each week I noticed improvement in strength and stamina while improving my balance. I actually looked forward to my sessions. I can't say enough about Vortex Physical Therapy and Staff who made me feel comfortable from the get go. With a special Thanks to Darlene for her patience, understanding and compassion. She is a wealth of information and I have improved substantially . Thank You so much
Fantastic experience: Resolved my BPPV issue
Fantastic experience: I can't thank this place enough especially Britney who has helped me tremendously with my vertigo. Not only did she explain things very thoroughly but she is very knowledgeable of this subject of vertigo and the inner workings of the ear and balance. I will continue to use their services as it is needed. Again I can't thank them enough!
Fantastic experience: Wonderful place for therapy. Very concerned therapists and very knowledgeable of every problem. Very easy scheduling and considerations on rescheduling if you have something came up on therapy day.
Fantastic experience: Very professional and friendly. Target on balance which is so important for people in trouble
Fantastic experience: Highly recommend this place. Although I was new patient and they were busy, they fit me in on one day after I called them. I had a stubborn case of BPPV. My first appointment was with Leann. She is kind and knowledgeable and we tried Epley a few times, but my BPPV wasn’t resolved. So I came back for a second appointment and this time with Diron. He is the owner, and highly experienced. He’s also very strong, and I have a body that resists turning fast or hanging my head freely due to fear of vertigo, but he could fix me after 2-3 trials of Epley. After that, no BPPV and no dizziness. If my BPPV kicks in again and I’m in the SJ area, I’ll definitely ask for another visit with Diron.
Fantastic experience: We drove 40 minutes to get to this practice and it was absolutely worth it! Everyone was so professional, compassionate and knowledgeable. Leann worked with me and I am so much better. Highly recommend Vortex!
Fantastic experience: Vortex Physical Therapy is absolutely amazing! I suffered a pretty bad concussion that took me out of school and my day to day life completely. I was referred here and had Diron work with me on a whole bunch of different exercises. He caught a bunch of little things my doctors did not notice and with a couple months of different exercises he helped me return to school. They are super supportive, super knowledgable, and extremely honest. I would not have healed the way I did without their help. I would definitely recommend Vortex Physical Therapy.
Fantastic experience: Vortex is an incredible place to work on your balance. Cara is the soul of the clinic with her care and customer services; she welcomes you and prepares the paperwork in a friendly and smoothly way. My vestibular therapist is Brittany and I cannot be happier. She listens and understands each piece of what I experience. In a few days my body started to respond really well to the exercises and routine.
Fantastic experience: Very pleasant and knowledgeable therapists
Fantastic experience: This is a very helpful place. I initially went in with balance issues, and Brittany is working with my lower back issues. The staff and location are wonderful!
Fantastic experience: Thank you Vortex! I was suffering from ongoing vertigo for 2 weeks and was miserable. One morning the vertigo was so bad it knocked me to the ground and my head could not find what was "level". Immediately broke out into sweat and had nausea. Cara was able to get me in the same day. I saw Leann, who did a full assessment and diagnosed my right ear as the issue. She was thorough, friendly, and after waking up the next day I felt 100% better. Vertigo is really scary but glad Vortex was there to help.
Fantastic experience: My experience at Vortex was wonderful. Vortex uniquely addresses balance and strength problems, and every therapist completes special training in this area. My therapist effectively targeted my balance deficiencies and provided appropriate exercises, resulting in tremendous improvement and confidence in my balance. She actively worked with me for close to one hour per visit and provided effective home exercises. Always professional as well as caring, she is my hero! The office staff was friendly, efficient, and promptly processed my insurance claims. I highly recommend Vortex for anyone experiencing balance issues.
Fantastic experience: I couldn’t be more thankful for Vortex! Over the past years, the awesome therapists have successfully treated my flare-ups of vertigo. Whenever the subject arises, I tell everyone about them, and encourage anyone who suffers from this terrible condition to seek treatment at Vortex!
Fantastic experience: Wonderful front staff and therapy staff. Answered my emails over the weekend and made every effort to get me an appointment ASAP to resolve my problem.
Fantastic experience: I am just amazed at the wonderful results after just one session. I was dizzy for 6 mos before I was treated, thanks a million for a better quality of life and being so nice and friendly. Vortex rocks!
Fantastic experience: For anyone with any vertigo or vestibular problems, do give this place a try. They know what they are doing! My PT here is Johanna and she is great! She performed a maneuver on my left ear for BPPV, and then instructed me through a series of exercises for post-BPPV habituation. She answered all my questions patiently, checked in on me from time to time, and tracked my progress with the exercises in subsequent visits. I am doing a lot better now and very thankful that I found this place.
Fantastic experience: This is my second experience with Vortex. My 1st experience was rated as outstanding, 5 Stars and my 2nd experience is going in the same direction. The staff is very responsive and friendly. My therapist, Brittney is beyond a 5 Star rating. My 2nd experience comes as a referral from my Stanford physician. Brittney has read through all the records sent and has discussed my condition is depth. She listens to what I am experiencing and together we work toward a solution with strengthening exercises, concentrating on the balance issues that I have, along with vertigo and instability. I would highly recommend Vortex Physical Therapy - they are a caring group with the care of their patients being paramount.
Fantastic experience: I had been suffering with vertigo for several months in 2020. Tried many of the exercises that I found on the internet which seemed to help for a few days but soon the dizziness would return which was very frustrating! My doctor recommended that I try Vortex Physical Therapy & Balance because she’d heard that they were very successful in treating vertigo. I booked an appointment but didn’t have much hope. My therapist, Johanna Kerr was wonderful, after some initial questions, she got right to work on my problem. After several attempts she was able to stop the spinning but warned me that it could come back so we scheduled two more sessions and finally the vertigo is gone and I couldn’t be happier with my experience at Vortex. Johanna was friendly and very professional and the other staff were great too. I would highly recommend Vortex Physical Therapy! Kathy
Fantastic experience: Professional. Knowledgeable. Accommodating. Patient. Communicative. Vortex made a huge difference when I recently struggled with severe, and recurring vertigo which really resisted correction. It's reassuring to know you have the Vortex professionals in your corner when you need help.
Fantastic experience: My therapist is very knowledgable, patient, supportive and makes me feel that I will regain my self-confidence along with my balance.
Fantastic experience: I could not have found a more fitting place to treat my Vertigo ( BPPV). I had been dealing with balance/dizzy/motion issues for quite some time now after my primary physician told me to wait it out and it will go away naturally. From the minute I called and scheduled with Cara to the time I walked in and was treated by Brittany, it has been 100% positive! Brittany was understanding, spent the time explaining everything that she was going to do, along with what to expect. The following day after treatment I still felt woozy and I called the office, I spoke with her and was reassured what I felt was normal. Her patient explanation of BPPV and how to treat it was amazing. I highly recommend Vorte Physical Therapy. My only regret is that I didn't find this place sooner.
Fantastic experience: I'm so glad that I found Vortex PT for an onset of vertigo, whew! They really know their stuff. The setup here is amazing, all the equipment is specialized for treating vertigo. Even infrared goggle to detect fine eye movements for diagnosing and selecting exactly the right exercises to do for it. I highly recommend Vortex. Cara at the front desk is super nice and professional; their therapist Brittany is amazing and highly effective, so enjoyable to work with. I'm falling-over delighted with them! (hopefully not falling over for very long though, lol)
Fantastic experience: Vortex encompasses all that is necessary for physical therapy related to vestibular and balance concerns. My husband and I are amazed at his progress in conjunction with his hard work and his physical therapist, Brittany's attention to detail and knowledge of vestibular and balance challenges.
Fantastic experience: Vortex has a friendly, knowledgable staff! They quickly identified the issue and helped to resolve it. I highly recommend Vortex to anyone with vertigo or balance issues.
Fantastic experience: EXCELLENT STAFF AS THEY HAVE UP-TO-DATE KNOWLEDGE AND EXPERTISE. I WOULD HIGHLY RECOMMEND VORTEX TO ANY ONE WHO HAS BALANCE ISSUES OR VERTIGO. THEY CAN REALLY HELP YOU !! ANNE G., SAN JOSE, CA
Fantastic experience: Great place and helpful people!
Fantastic experience: Vortex doctors are very knowledgable about treatments for vestibular problems that cause vertigo and dizziness. Their treatments are practical and have produced great results for me. I highly recommend you see them if you have any symptoms of vertigo or dizziness.
Fantastic experience: The vortex team, from setting the appointment and filling out forms with Kara to Brittany working her magic on my 82 year old mom has been fantastic , very professional group! I can't than you enough
Fantastic experience: I have Parkinson’s Disease and was recommended to get PT by my neurologist Working with Rupali was a wonderful experience. She is very kind, caring and knowledgeable. The front desk staff was always v helpful and accommodating. I would highly recommend Vortex.
Fantastic experience: I had BPPV and Brittany was my PT. She worked very hard to help me and in 2 sessions it was cured. Cara in the front desk is very nice. They are very knoledgeable. I know where to go next time if I get a BPPV. Hope I won't get again. Thank you so much Vortex.
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