Community Hospital Anderson
Information about Community Hospital Anderson
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The mission of Community Hospital Anderson is to serve the medical, health and human service needs of the people in Anderson, Madison County and contiguous counties with compassion, dignity, respect and excellence.
Need Care? Call your provider's office for a phone or video visit. MyChart offers e-visits and on-demand video visits for select conditions from 7 a.m. to 11 p.m. Virtual urgent care also available 7 a.m. to 11 p.m. For urgent care in person, visit MedCheck or Community Clinic at Walgreens. For other needs, call 317-621-2727 to be directed.
Visitors to Community Hospital North Campus: I-69 northbound 82nd St. on and off ramps will be closed April 17, 2023 through end of 2023. Please allow extra travel time in that area for appointments. Learn more at eCommunity.com/clearpath.
In May 1962, Community Hospital of Anderson and Madison County opened for patient care, thanks to the efforts of the community. The mission of Community Hospital Anderson is to serve the medical, health and human service needs of the people in Anderson, Madison County and contiguous counties with compassion, dignity, respect and excellence. Service, although focused on injury, illness and disease will also embrace prevention, education and alternative systems of healthcare delivery.
Community Hospital Anderson offers state-of-the-art services to exceed the needs of our patients. From basic medical services such as the Emergency Department and our New Generations Birth Place, to the support of our breast health specialist and Diabetes Care Center educators, we add that special touch to anticipate your needs before you ask. Our staff makes every effort to provide an effective and efficient healthcare experience.
Visitor registration is required for guests who plan to visit acute care areas. Please be prepared to show photo ID at the registration desk when you arrive.
Our goal is to provide excellent service. If we have not met your expectations, we want to know. If you have questions about your Community experience or suggestions for making it better, please contact Patient Experience at 317-621-7000 or e-mail [email protected].
Café 15fifteen is located in the lower level of Community Hospital Anderson. It can be accessed from the elevators off of the main entrance. Café 15fifteen serves breakfast, lunch, dinner and late night meals. There is also an Action Station that provides self-served hot food every day. The café offers a variety of hot and cold food options, including pizza, sandwiches, salad bar, fountain drinks and assorted to-go items such as bottled drinks, fruit cups, salads, frozen yogurt, desserts and snacks.
There are several ways to pay Community Hospital Anderson bills: online, by phone or by mail. To pay by phone, call 317-355-5555. To pay online, click the button below to view options.
Community Hospital Anderson is committed to offering financial assistance to people who have health care needs and are not able to pay for care. You may be able to get financial assistance if you do not have health insurance or the portion of your bill not covered by insurance is more than you can afford to pay.
Financial assistance is generally determined by a sliding scale of total household income based on the Federal Poverty Level (FPL). If you and/or the responsible party’s family income combined is at or below 200% of the federal poverty guidelines, you may have no financial responsibility for the care given by Community Anderson.
For questions, or to apply for financial assistance, you may contact a patient financial service professional or financial counselor by phone at 317-355-5555 or email [email protected].
At Community Hospital Anderson, we have several state licensed navigators available to assist you in enrolling in health insurance. We can answer questions about Medicaid, the Healthy Indiana Plan (HIP) and purchasing insurance on the marketplace. Having health insurance is not only the law, but it allows you to get the health care you need.
The state of Indiana offers a health insurance program for uninsured adult Hoosiers called HIP (Healthy Indiana Plan). The program is sponsored by the state and only requires minimal monthly contributions from the participant. There are other state programs available for children and pregnant women.
If you are worried about paying your hospital bills or if you do not have health insurance, we may be able to help. Please talk to one of our financial counselors about payment options or to see if you qualify for financial assistance with your hospital bill by calling Customer Service at 765-298-3300 or our toll free number at 866-298-3300. We are available Monday through Friday, 8:30 a.m. to 5 p.m.
The federal government offers those without health insurance several options through the Health Insurance Marketplace (HIM). The Marketplace can provide coverage for you and your family. To get enrollment assistance at Anderson, call 765-298-3300.
Community wants to help patients understand the cost of their care as well as the financial assistance and payment options that may be available to them. In compliance with federal law, Community Hospital Anderson provides standard chargemaster prices for hospital services and charges grouped by DRG (Diagnosis Related Group). Keep in mind the list price of a hospital service is typically not the amount the patient or their insurance will pay due to many factors including, but not limited to, health insurance, discounts and a patient’s financial need.
A patient may at any time ask a healthcare provider for an estimate of the amount the patient will be charged by the provider and health facility for non-emergency medical services provided in Community facilities. The law requires that the estimate be provided within 5 business days.
If you need a price estimate, please call the Community Health Network Pricing Support Center at 844-786-9503 (toll-free) or 317-355-9279 to start the process. You may also request an estimate online. Reimbursement analysts are available Monday through Friday, 9 a.m. to 5 p.m. For messages sent after hours or on the weekends you will be contacted within 5 business days. Learn more at eCommunity.com/pricing.
Day/Time: Every Friday from 6 to 8 p.m.; Every Sunday from 4:30 to 5:30 p.m.Cost: There is no fee, however, donations are accepted for coffee and supplies.Location: Education Center, 1923 N. Madison Ave, Anderson, IN 46011
Day/Time: First Monday of every month (excluding holidays) from 5 to 6 p.m.Location: Lower level of 1601 Building on the Community Hospital Anderson campus, 1515 N. Madison Ave, Anderson, IN 46011
Community Hospital Anderson volunteers are one of our most valued resources. Volunteering at Community provides personal fulfillment and a deeper connection to your community. Additionally, our volunteers act as ambassadors for our hospital, helping to create and promote understanding of the hospital and its services in our community.
We are always seeking dedicated and enthusiastic individuals to join our team. Our volunteers include students, homemakers and professionals, both currently employed or retired. Many volunteers serve at our Guest Services Desk, gift shop, surgery, Emergency Department, radiology, physical therapy, and inpatient floors. We strive to find a volunteer opportunity that fits your interests and schedule. We want to help you get the most out of your time with us by creating a positive, welcoming environment.
One of the benefits of becoming a volunteer at Community Hospital Anderson is becoming a member of the Auxiliary, our volunteer-staffed organization that raises money for the hospital through fundraisers and other ventures. Auxiliary members have the opportunity to assist with unique and engaging fundraisers or join the auxiliary board of directors to contribute to the organization in a meaningful way.
Other benefits include receiving one free meal per shift in Café 1515, free valet parking, educational opportunities, access to computer stations, leadership opportunities, social opportunities with fellow volunteers and recognition awards, as well as experience in the healthcare field.
Minimum schedule requirements: one four (4) hour shift per week. We allow for a set weekly schedule. Additional orientation or training time may be required. Six (6) month minimum volunteer commitment. Letters of recommendation will be written if requirements are met.
Since 1991, Community Anderson has provided a transportation service, MedExpress, for patients who need medical services on our campus. Patients do not need to worry about driving in treacherous weather conditions or relying on friends and family for rides. This service provides an alternative to public transportation or taxis, which can be costly and unreliable. In 2017, MedExpress transported a total of 10,094 patients.
MedExpress has vans equipped with lifts for wheelchairs and serves all of Madison County. If you need assistance to an appointment inside Madison County, between the hours of 8 a.m. and 4 p.m., call 765-298-1111 to schedule a ride. Drivers are limited so call at least 72 hours in advance to check availability. This is a donation based service and access can be limited.
Thank you for your interest in Community Hospital Anderson. We are delighted that you are considering us as your employment partner. When you join Community Hospital Anderson, you will become part of a family of professionals who deliver the future of healthcare today. In an environment that is as challenging as it is supportive, you will help the members of our community live healthier lives by taking a team-oriented, high-touch, high-quality approach to care. You will have the chance to further develop your skills as you establish relationships with a diverse patient population. Explore careers links below.
We offer opportunities for students and others to observe our clinical teams. Apply below. Please Note: Our job observation application process has changed and is no longer specific to Community Anderson. In the application comments, please indicate if Community Anderson is your preferred location.
Nurses at Community Hospital Anderson are honored with the DAISY Award for Extraordinary Nurses. The award is part of the DAISY Foundation's program to recognize the efforts of nurses at Community.
The not-for-profit DAISY Foundation is based in Glen Ellen, CA, and was established by family members in memory of J. Patrick Barnes, who died in 1999 from complications of an auto-immune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.
The Sunflower Award honors non-licensed caregivers who provide outstanding direct patient care and service to our patients and their families. Eligible job categories include patient care technicians, certified surgical techs, student externs, OR assistants and ED techs.
Unused or expired prescription medications are a public safety issue, leading to potential accidental poisoning, misuse or overdose. Proper disposal of unused drugs saves lives and protects the environment. Community Hospital Anderson offers free and safe year-round disposal for unused or expired medications.
The service is offered twenty-four hours a day, seven days a week. Bring the medications to the Community Police Department desk inside the Emergency Department entrance. Medications are emptied from containers, and your containers returned to you.
Community hospitals are committed to improving infant and maternal health through best practices in infant safe sleep, breastfeeding, tobacco prevention and cessation, perinatal substance use, and
Do you know your risk of a heart attack? A quick, non-invasive, painless heart scan can help you find out. Both men and women can benefit from this screening. Schedule today!
Community Hospital Anderson: Reviews
Fantastic experience: More concerned with you as a person and your health. The nurses are respectful, the doctor's take time and listen. Your not just another patient. So much better than Ball hospital IU health. These people that work here care.
Fantastic experience: For the life of me, I don't understand anyone posting a negative review of Community Hospital. We arrived early for my appointment, but were called in almost immediately. The Dr. actually listened to me, and was attentive to my concerns. I was also there for another matter, and we had a bit of trouble finding where to go. People we didn't even know helped us find our way. The hospital was clean and the staff was more than friendly. It was our first time there, and we were very pleased.
Fantastic experience: Community Hospital is the best of the best. The staff is fantastic. Recently I went for an outpatient therapeutic Phlebotomy. Taken upstairs everyone greeted me. Even the Nurses at the nurses station all stopped to say hello. The phlebotomist ( I think his name was Cory) was fantastic. Gentle, caring, and understood what Hemochromatosis patients deal with. I will never forget how he made me feel and the extra mile he went for me. All of the people I came in contact with were the absolute best.
Fantastic experience: The nurses and staff are compassionate and go out of there way to make your stay at the hospital pleasant as possible .
Fantastic experience: Donita Long in Financial Counselding Office is amazing! She shows leadership, offers inspiration, and deploys boundless energy in support of obtaining vital medical care for my daughter. The compassion for our situation she demonstrates, and extensive knowledge of human services she shares with each interaction, extend far beyond my expectations and clearly establish Ms. Long as the embodiment of Community Hospital Anderson’s vision.
Fantastic experience: With world-class expertise and down-home friendliness, this hospital gives it all: competence, concern, and charactor this hospital may be one of Indiana's best-kept secrets!
Fantastic experience: I came into the ER after having some drainage and infection on my foot. This was previously being handled by another hospital but was getting worse. The ER team quickly identified that I had a serious problem and admitted me into the hospital right away. The teams of nurses and doctors here have been great in explaining everything they were doing and helping me out in any way they can. Also, the food here was spectacular and gets high marks for taste and having that home cooked feel. I want thank the nurses and caretakers here because I honestly believe that without their care and knowledge I would of probably lost part or all of my foot. Again thanks for everything and though the road to full recovery will be long I know I can get there with the help and support from the caretakers at Community Hospital of Anderson, ** Follow Up ** I have been coming back daily for antibiotic treatments and again the nurses and staff of the "Quick Trip" area have been spectacular. Everyone is so nice and understanding and they never fail to inform me of exactly what they are doing. Even as bad as my foot feels it makes my day better to be handled with such professionalism and compassion.
Fantastic experience: Community has been amazing. I went to med check due to the flu after work one day they asked about my primary care provider. I explained I had to many problems finding one and gave up. They helped with with my flu and got me set up with primary care who is taking great care of me today.. Thanks for all you do. your a life saver literally
Fantastic experience: The staff here has saved my life several times, you could not ask for better trained stuff, all I have ever met are kind, know the job very well and go that extra mile to make your stay as best as can be expected, There is no other Hospital I'd consider staying at, even the food here is excellent. Thanks Community from the bottom of my heart, from Gene Holland
Fantastic experience: The staff was very professional,any compliant I had was quickly resolved,even the food was good.If I have to have another surgery I am going to Community.
Fantastic experience: I first wasted time at the filthy, staphylococcus infested IU Ball Memorial Hospital ER getting pushed out of my room so that they could bring in more patients (revenue) and being refused care by the doctor's helper, Hillary Chaney. She cut me off while I tried to explain my issue, then refused care and told me that they need the room. Even waitresses don't come right out and say that they need the table for the next party. It was surreal. This happened within five minutes. I was crushed. I already felt ashamed and embarrassed over what was happening to my body and had waited days debating getting treatment of because of that. After being refused care by Hillary Chaney at IU Health Ball Memorial Hospital, I drove to Community Hospital of Anderson. Their facility was clean and well maintained. I was quickly and kindly put into a room. After only five minutes a real nurse came to check on me and asked how I was and made me feel comfortable and assured me that I was going to be listened to and cared for. The actual doctor came in to see me within fifteen minutes of the nurse leaving the room. He listened to me, looked at specimen that I brought with me and let me point out the ulcers in my mouth. The doctor left my room with the specimen came back within the hour with a prescription for an antihelmetic and an antibiotic. I am well on the mend now and so relieved that I went on and drove to Community Hospital of Anderson instead of just driving on home sobbing and devestated after the horrible experience with the doctor's helper, Hillary Chaney, at IU Health Ball Memorial Hospital. Do your mental and physical health a favor and drive on over to Community Hospital of Anderson and avoid Hillary Chaney and IU Health Ball Memorial Hospital like the plague. Please do this for family and friends as well. Avoiding IU Health Ball Memorial Hospital will likely save your and their precious health. Take care of yourselves, friends!
Fantastic experience: I think community hospital is better than IU ball memorial hospital because the emergency room takes the time to listen to you and take what you say into consideration when coming to an outcome of your medical treatment. Also the nursing staff and the doctors are very kind!!
Fantastic experience: Best hospital nurse are so nice room was very clean
Fantastic experience: Good care anyone good people
Fantastic experience: They have taken very good care of my mother in law
Fantastic experience: It's a good hospital
Fantastic experience: I came here to deliver my baby, and I just have to say that while I was there, delivering the entire nursing staff was just absolutely amazing, everyone was so incredibly friendly and uplifting and really made my labor and the process of the few days of healing in the hospital, just very memorable and the very best of ways. I didn’t have any family with me and the nursing staff that I had during active labor was just absolutely wonderful and I felt really comfortable and they just really helped me through a hard process and I really just have to say that they are absolutely wonderful and my doctor or OB was Dr. Mittapalli and he was absolutely incredible as well! 10/10 recommend having your baby here! This was my second baby I had here
Fantastic experience: Doctors, nurses, and techs really care and are very talented and professional.
Fantastic experience: I spent three days in this hospital recently and had the best care ever. God bless the doctors, nurses, techs…for the excellent care.Thank you 5 East for everything.
Fantastic experience: I love this hospital.I will drive out of my way just to go here even though I'm closer to another one. The staff is always friendly, when there's not a ton of people there they get you back in a room quick, and once in a room they see you quickly. Every time I've gone here its been a quicker visit than at any other hospital. This place is awesome!
Fantastic experience: I had not been to this hospital in several years and my anxiety levels were through the roof but the staff in the ER were extremely helpful at accomodating me and calming my nerves. They also quickly diagnosed and treated me and I am happy with the results!
Fantastic experience: Had to take our son there Sunday afternoon. Every staff member we saw went out of their way to provide excellent care for him. RN Matt and Courtney were two of the nicest people we have met. This is the second time within a year we have had to take him there and we have been very pleased both times.
Fantastic experience: My experience at Community Hospital Anderson was an amazing experience! I had major back surgery and was blessed by God to have Dr. Callahan as my surgeon! Was dealing with nerve pain in my legs for years. But thanks to Dr Callahan and his entire staff a miracle has occurred for me! I am now pain free for the first time in forever. I cried doing my first PT because I instantly could tell the pain was gone! Was treated like a king by staff, all the nurses assigned to me, and great food, too! Amazing after care with everyone involved! Could not be happier! Dr. Callahan…an angel in disguise! Thanks to all!
Fantastic experience: I am a truck driver of over 20 years and this location met high expectations. Thank you for hour service!!!!!!!
Fantastic experience: I was having a hard time breathing and the security guard got me a wheelchair and took me to the counter, very pleasant and helpful. I was taking care of immediately. Great staff
Fantastic experience: I had a colonoscopy done very professional very nice the nurse practitioner was very very adequate at what they were doing didn't hurt my arm at all with the needle I'm very impressed with the compassion and professionalism of all of the employees and interns and volunteers at Community Hospital thank the good Lord above for those that truly care about people and their physical as well as mental needs I pray that God will be with them all and keep them healthy to keep other people healthy thank you Father God for your son the Lord Jesus Christ for we have the option of a new life that will be shared in the Kingdom of eternal life and love amen
Fantastic experience: Shout out to all the ladies at the Women's Center! I was treated with such kindness courtesy and professionalism. They all made me feel so comfortable and took care of me so well, I can't thank them enough! I have COPD and on oxygen and they just took top care of me in such a delicate situation like mammogram and bone density! That team of women isare awesome!
Fantastic experience: August 19, 2021 I went to imaging/xray for a CT scan. Upon entering, the ladies were very nice in taking my info. I was taken back for tests before my scheduled time. The nurse/technician was excellent, taking time and caring about me. Think her name was Kaila. Thank you ladies for your help. You were all sweet when I needed it most.
Fantastic experience: I was there for the monoclonal antibodies treatment for covid at the Short Stay area. The hospital was incredibly clean, well organized and the Nurses were wonderful. Professional, warm and caring and very efficient. I could not have been more pleased.
Fantastic experience: Usually when I go tonthe ER well anywhere I am treated as a pill junkie or addict. Last night I went in there prepared for the same. But DR Miller in the ER was fantastic. The nurse Sam was awesome as well. Treated me like a human being. I cried. Tears of relief. Yes I am on pain meds at home. No I do not act like most of Anderson. I get it. They see it all. But I am so thankful for their kind words and quick pain relief.
Fantastic experience: I’m really glad that I given this Hospitial a second chance because my first visit wasn’t what I expected but this time was a lot different I was in a ER room within 10 minutes my nurses are amazing they really love their jobs and their patients I was well taken care of by those two angels nurse Steven j Chelsea they are amazing loving and very professional they answered all my questions and explained everything to me they kept checking on me and they made feel so much better physically and mentally I’m very thankful and honored to meet those hero’s.
Fantastic experience: I have used their services from an early age. Community hospital at Anderson straight up the best in these parts,!!!!
Fantastic experience: Took my son to pick up a sleep apthenia testing kit, the lady that instructed us in the use of the machine was, so helpful, knowledgeable, and very kind
Fantastic experience: Recently I came in and the staff went well and above their duty. Nearing a complete breakdown from losing everything they gave me a place to rest and when I got ready to be discharged they gave me food to take with me. The nurses and doctors were so kind and caring they truly are angels among us. God Bless them all!
Fantastic experience: I hadn't been to Community Hospital in Anderson in a number of years. I Highly recommend this place. I had surgery on my back and I can say without hesitation that I was treated with the utmost respect from the moment I walked into the hospital until I was taken to the car when I left for home. God bless everyone who assisted me anytime I needed it. Also, God bless you, Dr. James David Callahan, and your entire team, too. I have been blessed that God picked each of you to share this moment in time.
Fantastic experience: They are taking all the necessary precautions to keep you safe from the virus.
Fantastic experience: Very caring from nurses to Doctors,Community Hospital Anderson is a very good health care package
Fantastic experience: I went to the E.R. around 3am. Everyone was friendly. The doctor was very thorough. I was in and out in just over an hour, and that included x-rays & an EKG. Best hospital experience I've had in years.
Fantastic experience: I love Community! They are thoroughly interested in your well being! I'll NEVER go any place else if I have a choice!
Fantastic experience: Excellent experience. Very clean place. Extremely nice staff. Kept me update on all procedures. Was attendes to in a timely manner. The best hospital I have ever been to by far!!! I highly recommend them!
Fantastic experience: My husband came into the hospital via ambulance as he was too weak to even climb up into our truck. He had chills and a low grade fever, vomiting plus a history of other medical issues. My husband was taken to a room immediately and was given excellent care. We were there for over 5 hours but in that time my husband had a full workup to find out the cause of his symptoms, which turned out to be dehydration and a viral infection . He was rehydrated which helped with his fever and given a prescription for the nausea. Every staff member treated us with respect and was very professional from the front desk to the nurses, X-ray tech and ER doctor. We were referred to Community by family members who use their services.
Fantastic experience: Professional hospital with caring doctors and nurses. Some doctors offer online booking which is nice and you can also send messages to staff if you need anything through mychart. Its nice not having to sit on phone forever to get a response doctors office. Ive been to er and medcheck here with my girlfriend and they took good care of her
Fantastic experience: The staff was extremely caring generous and concerned about my well-being. New policy and procedures seemed to be noticable. Nurses and techs and the Doctors all had a different attitude. Each smiled greeted and showed a general interest and left the "its Anderson" attitude (the norm) out the door. That change in attitude is soooo welcomed.
Fantastic experience: Doctors here are wonderful and skilled. They have a very caring and invested staff. Great hospital overall!
Fantastic experience: I want to thank all of the staff at your hospital for all of there hard work. I lost my wife overnite and I believe with all my heart that everything was done that could of been. God gives us angels. And God brings them home. God bless and rest in peace my wife Sharlene Scott. The world Has lost an angel. Bill scott
Fantastic experience: LOVE the obgyn department they have an amazing staff and are very professional. High recommend
Fantastic experience: Community is the only place I will go and the only place I will take my kids when needed. Just had to take my 2 year old son here yesterday evening and the staff was friendly, and when he had to have his ultrasound done the lady was understanding and even helped calm him by having him listen for birds. His and his twin brothers pediatric surgeon is at Community North and because of this hospital's emergency room staff taking the extra step, we now know what's wrong with him and know what comes next for him.
Fantastic experience: My youngest daughter was born here in 2013 & our experience was great! I've visited friends who were hospitalized here as well, and have always been treated very good by the helpful & friendly staff.
Fantastic experience: Nursing staff busy but always genuinely seemed to care for me as patient.
Fantastic experience: I had out patient surgery there and was happy with the attention and care I got. Also a grandchild just born there on June 21st. The care and friendliness was awesome. I will be having major spine surgery there in near future. I pray I will be as pleased with the hospital and care then too!
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