On Point Physical Therapy

Fantastic experience: Susan and Ellen are incredibly knowledgeable and talented physical therapists. I’ve seen them for all sorts of issues and have never left feeling less than great!

Fantastic experience: In February, I made a decision to train for the Ohio Senior Olympics (Track & Field; Discus; the last time I seriously competed was in 1973). Deciding to compete after all these years was not made without some trepidation. However, since my wife & I have always been very active, I figured “Why not?” Training was going ok until just 3 ½ weeks before the competition I slightly pulled a calf muscle while playing pickleball. Since it was “just a slight pull” I kept up my workout schedule; two days later I could barely walk. I told my wife that there was no way I would be able to throw the discus. She made me call Susan. I limped into On-Point on May 23rd, exactly three weeks before the June 13 competition. First off, her evaluation of why/how it happened was amazing – a slightly sprained ankle a few months earlier, caused by a pea-sized knot in my planar-fascia, limited the rotation of my calf muscle while playing pickleball – Ding, Bang, Ow! When I told her competition was in just three weeks, she replied, “Don’t worry, I’ll have you all fixed up by then” (of course, I didn’t believe it, but I trusted). Not only did her needling therapy promote healing, but she gave me a series of exercises designed to “re-train” my calf to avoid another injury. (Oh yeah, she also worked on my shoulder, but that tale is for another time). Long story short; I wound up winning a Gold Medal for my age division (70-74) in a completion that was quite close and fairly intense. Had I not gone in to see Susan, competing would have been doubtful; winning totally out of the question! Many people were instrumental in this journey of mine; Susan is DEFINITELY one of them! Thank you, Susan!

Fantastic experience: Amazing Grace how sweet the sound that saved a wretch like me, I once was lost but now I’m found after visiting On Point Physical Therapy!

Fantastic experience: Susan and her practice are different than most run of the mill PTs. She spends time addressing all of your concerns and explains why things are happening and how to get better. I came to her with a hip issue and shortly after I began seeing her, I sprained my ankle. She took time to continue addressing both of my issues. The dry needling/cupping/manual therapy are making such a positive difference for how I feel. Plus her knowledge base on area surgeons is valuable!

Fantastic experience: Best place for PT in Ohio!!. Thank you for putting me back together!!

Fantastic experience: wonderful service!

Fantastic experience: Susan is a true wizard with how she can pinpoint the exact location and cause of your pain. She take her time and works with you until she is sure she has resolved your issue. Thank you On Point Physical Therapy!

Fantastic experience: I initially considered coming to On Point after reading previous reviews that praised Susan's knowledge and skill base. I have been struggling with ongoing weakness and pain stemming from a shoulder injury almost 8 years ago. Over this time I had seen multiple doctors who naturally referred me to physical therapists and I ended up going through 2 different physical therapists and neither provided me with any significant relief over atleast 8 weeks of working with each of them. I had been losing hope that I would ever be able to work out again, until I came to On Point. From my initial intake I was really impressed as Susan was so attentive to my concerns and approached my case with such an open mind. She took a very thorough history and discussed multiple ideas she had in how she would approach my treatment. Since then she has continued to provide me excellent care and, most importantly, relief. Her technique of dry needling, which I had never previously experienced, is excellent and can provide immense relief almost immediately. Over just a few weeks of working with her I have experienced significant relief and improvement from shoulder dysfunction and discomfort that has been ailing me for years. I can not express enough how much I appreciate her knowledge, skill, and dedication. I would recommend On Point Physical Therapy to anyone in need of PT.

Fantastic experience: I came to Susan a few years ago. I had burning in my back and my legs and feet so bad I could not sit on a chair. Susan’s application of dry needling therapy literally took the pain away. Only have to go back occasionally for maintenance. She is a true caring professional. I will be forever grateful!!

Fantastic experience: This place is amazing. First time a physio or doctor connected my scapula issues to a childhood injury instead of assume the usually "computer neck" even though I had no neck soreness. The atmosphere here is always so light and welcoming. They identify right away what is going on and explain it well. Great at immediate pain relief and long term strengthening plans. I've been around enough dancers to know how important the care of every injury is. They take the same care into every injury they see. They also see patients of a wide age range and physical ability. I still make the trip out to see them even though I no longer work in the area. Highly HIGHLY recommend.

Fantastic experience: Susan and Ellen are amazingly skilled therapists and good people! I work a physically demanding job and have arthritis with severe back issues. They always have a plan to get me feeling like I could take on the world again!!! Wish I could give On Point 10 stars!

Fantastic experience: On Point is the absolute best in the business! Susan Masturzo accurately diagnosed my daughter's injury when another PT group was unable to do so. Susan referred us to a surgeon who could address my daughter's unusual condition. Susan saw my daughter through surgery and has provided effective, innovative and compassionate rehab. When I suffered an ACL tear, I chose On Point for my rehab. They have been fantastic! Val has been patient and compassionate. Under their care, I am returning to dance as has my daughter. I cannot recommend On Point enough!

Fantastic experience: Helpful and kind! Susan is the best!

Fantastic experience: Susan is very good at what she does, I’ve been dealing with a three year near-chronic injury that caused a break in my shin bone. Susan has provided the only treatment that has truly worked and impacted the physical health of my body. Thank you so much!

Fantastic experience: I am a professional dancer in Cleveland and Susan and Ellen have helped me through countless injuries, aches, pains, and muscular knots/weaknesses. They use a combination of tried and true and innovative techniques to fix almost any problem and if they can’t fix it themselves they’ll recommend a competent and trusted doctor to get involved. I would encourage anyone with PT needs to come to On Point.

Fantastic experience: wonderful service!

Fantastic experience: Fantastic team. Really know what they are doing. Sue, Ellen. Val work really hard to fix your pains.

Fantastic experience: miracle worker

Fantastic experience: Highly recommended! Great staff and I couldn't be happier with my results.

Fantastic experience: They take such fantastic care of me! They’re incredibly caring, personal, knowledgeable, and helpful! I’ve felt so much better since coming here, and I truly appreciate the whole staff!

Fantastic experience: I was recently diagnosed with Osteoarthritis. I had no idea that was my problem so I tried to make it a priority to learn about OA. I was referred to On Point by a friend and I really feel like I lucked out. Ellen is a fountain of knowledge and was able to help me recover enough to learn what types of things were triggering inflammation. They fight for every one of their patients and they put everything they have into their work. Everyone working there is extremely helpful and supportive.

Fantastic experience: The best pt in the area!!! Gets me feeling better in one visit!

Fantastic experience: Ellen Walker at On Point was recommended to me by a friend who is a fellow breast cancer patient. I needed PT for lymphedema after my mastectomy. Ellen is so knowledgeable and kind about what you experience when diagnosed and treated for breast cancer that she helps you move past the trauma into a place of recovery - physically and emotionally. I give Ellen and On Point 5 stars because as a company they provide privacy for breast cancer patients and that is invaluable as you move along in your journey. Thank you Ellen!

Fantastic experience: On Pointe Physical is an amazing physical therapy facility that takes the time to Iisten and individualize therapy to meet the needs of each client. They offer various therapies and give exercises to go along with each therapy. My daughter has been visiting On Pointe for years to fix dance injuries and correct body positions in order to stay safe in her dance career. This facility is always available and makes a way for you to get services, with or without insurance!

Fantastic experience: These ladies do such an amazing job! They listen to you & don’t make things difficult. I’d highly recommend! Plus, you do not need a referral to be seen!

Fantastic experience: On Point Physical Therapy has been an incredible healing experience for me. Their use of dry needling for chronic pain as been a remarkable change for the better in my life . Traditional Pt was doing nothing for my pain and mobility issues . On Point was knowledgeable, professional and got the promised results in a timely manner . I recommend them 100%.

Fantastic experience: These ladies are, by far, the absolute BEST!!! After having my bicep tendon surgically reattached , and going somewhere else to do PT for over 10 weeks, with no gains, and continued loss of range of motion, and horrible pain, I was referred to On Point for therapy. In just one session, I went from barely being able to raise my arm to waist height, toI being able to raise my arm up over my head!! They are the friendliest, most truly caring physical therapists out there! They know exactly what methods are needed to be used to help you. I can't say enough good about this business!!!

Fantastic experience: They were awesome

Fantastic experience: I go to On Point Physical Therapy for strength training and pain reduction. Ellen does a great job pacing the strength-based and aerobic exercises without pushing past energy levels. She understands that the maximum level of exertion chronic pain patients can tolerate is low and works within those limits to gradually increase the exercises. She is compassionate, understanding, and encouraging. Ellen and Susan work well with each other and create an inviting, lively environment. They both listen to their patients and work with them to identify an effective dry needling treatment. Dry needling has helped with my mobility and pain. The interns are also friendly and attentive. I also appreciate the COVID precautions they undertake: taking everyone’s temperature before entry, requiring masks, disinfecting the equipment and tables between patients, installing curtains between patient tables, and more. Before choosing a PT center, I called a variety of PT centers in the area to inquire about their prevention measures and On Point Physical Therapy had the most measures in place. Overall, this is a great physical therapy center and I would highly recommend it to others.

Fantastic experience: As an athlete, my body gets injured easily and they have the best treatment for me whenever I needed! It’s my best luck to get to know this team!

Fantastic experience: Susan is the best PT in town. I'm a professional ballet dancer and I trust Susan 100% and have worked with her for the past 8 years. She understands a dancer's body and what they need to get better fast. Dry needling is SO effective and it has prolonged my professional dance career. Hands down, if you are a dancer or anyone for that matter, go to On Point. Susan and Ellen are the BEST and they know what they are doing.

Fantastic experience: I recently had surgery for a torn hip labrum and had become very frustrated with my recovery. I have only had 4 sessions with Susan and I am feeling and seeing results! I am on my way to being pain free and getting active again! I highly recommend and will be forever grateful

Fantastic experience: I have been treated by chiropractor,s, acupuncture specialist and physical therapists and Ellen far surpasses them all! They are knowledgeable and caring and actually made a huge difference in my recovery from breast cancer surgery. The therapists are wonderful and I never do reviews, but I had to share this wonderful hidden gem in montrose ohio.

Fantastic experience: Best PT ever. Unfortunately I had to move to indiana and I cant find Anyone to do what susan does

Fantastic experience: My physical therapist, Ellen, is the best at what she does. I have seen her numerous times over the years for different things. The first time was lymphedema-related issues, which she was able to get under control quickly. More recently, I saw Ellen for back pain due to a herniated disk. Within two weeks, my pain had lessened significantly and my mobility had increased. Ellen is patient and understanding, yet direct in her approach. I would never go to anyone else!

Fantastic experience: Amazing people, great service wonderful results Thank you guys so much

Fantastic experience: The physical therapist was extremely knowledgeable and thorough in identifying the source of my pain. She gently worked the painful area until the issue resolved. I highly recommend her.

Fantastic experience: Susan and her team are amazing!! They are knowledgeable at what they do with many years of experience. Dancers and athletes recover from surgery or injury with strength, care and series of PT to do on their own to speed up the process. I talk from my own experience and dancers around me. Thank you Susan!

Fantastic experience: Both Ellen and Susan are amazing people that care very much about their patients and help them in every way possible. They have helped me tremendously and I have seem amazing results from their work. Thank you!!

Fantastic experience: I came to Susan with chronic lower back pain, which had reached a point where I had trouble walking and standing straight. With here recommendations, treatments & exercises I am happy to say I’m almost pain free! I’ve been treated at two other physical therapy clinics in the past and her genuine care for her clients/well trained team is truly unmatched!

Fantastic experience: Great relief from pains. Seeing your body as a whole and how it works together. Definitely worth your while to visit.

Fantastic experience: Here's a short list of the stuff I've injured: torn muscle, right lower back torn muscle, left lower abs tendonitis, right hip tendonitis, left and right shoulder L5 yanked out of place by a muscle spasm pinched nerve, right side of neck torn rotator cuff Susan has successfully treated ALL of these injuries. Without her skill I would not be able to move.

Fantastic experience: Susan has a natural ability to diagnose and treat. I had a knee injury (so I thought) that caused tremendous pain for a few months. I could barely walk and would have stabbing pains. Finally I went to Susan. She noticed I had a muscle issue and dry needled it. I walked up 2 flights of stairs on my way out and without pain. Wow! She has fixed other things with dry needling and I wouldn't go to anyone else.

Fantastic experience: SUSAN AND ELLEN ARE THE BEST PHYSICAL THERAPISTS OUT THERE! Don't go anywhere else, especially dancers/athletes.

Fantastic experience: Great experience. Chronic back issues managed . Highly recommend

Fantastic experience: I have been going Susan for a while now and she is amazing! I played college football and have a lot of nagging injuries and she always find the solution to get me back to work. Thank you Susan

Fantastic experience: Best PT in town. She knows what she is doing and she will get you moving and healing with minimal visits.

Fantastic experience: Got pain? Susan will fix you. Driven by her enthusiasm to fix you and problem solving skill set she works with you to resolve your body complaint. I am extremely pleased with my treatments and home exercises she gave. Thank you!!

Fantastic experience: Gets me healthy, keeps me healthy! "Work smarter not harder."- Susan

Fantastic experience: Susan knew before anyone else that I had a stress fracture. The other doctors thought I had a labrum hip tear. Turns out I had two pelvic stress fractures. Highly recommend Susan! Also the sports medicine doctor that she referred me to (Dr. Shah) says Susan is great! (I was telling him my experiences with the other doctors/chiropractors)

Fantastic experience: Susan was recommended to me by a good friend to help with pain I was having in my foot from running. In just a few sessions, Susan was able to pinpoint the problem and reduce the pain and swelling. On top of that, she was also able to help reduce the daily pain I have from MS. The atmosphere is very comfortable and welcoming. Susan's expertise combined with her passion and willingness to think outside the box, makes her an amazing choice for physical therapy. I HIGHLY recommend her!

Fantastic experience: I had a pinched nerve in my lower back. It was so bad I could not stand upright for more than one minute without considerable pain. After Susan worked on it for about 1 hour it was probably 80% better. I had another session a week later and it is now 100% better. In the time I have spent at On Point Physical Therapy the thing that impresses me the most about Susan is she genuinely cares about the people she treats.

Fantastic experience: My daughter is an Irish dancer who has had numerous fractures. We use On Point physical therapy for her recovery. The On Point staff teaches her proper techniques and exercises to avoid future injuries. They get her back on her "dancing" feet again.

Fantastic experience: I started there with a lot of knee pain from a knee replacement. Susan was able to decrease my pain almost completely. I can now do the things I enjoy in life. I.e. Golf , bike ride walk

Fantastic experience: Highly recommended! Susan was awesome, very professional, and knowledgeable.