Premier Care Center for Palm Springs

Fantastic experience: Loved it here! The staff is amazing and they provide great care to their patients.

Positive experience: So my mother was at Premier Care for about 10 days. The beginning of the visit of course is always hard for patients and their visiting families. I felt I needed to be there to make sure she was taken care of and wasn't lonely so I would stop in at breakfast time and dinner time. But also I felt I wanted to monitor her eating. They give a lot of food and it wasn't bad but I wanted to make sure she had the correct diet for her issues. Not knowing things at the beginning was hard. I feel the doctor, the social worker, and the PT should set up an appointment or zoom call with the family members right away to introduce themselves, give their contact info, and let us know what is going on. I did happen to catch the doctor, nurse practitioner, and case manager once and that reassured me somewhat but never had a returned phone call when I left 2 messages. CNA's and Medication Managers were always there to help and the center was very clean. I would like to give a special thank you to a few outstanding employees that my mother and I sincerely appreciated their help... First of all, Letty was there at the front desk with a smile each morning to greet me, at night Medication Manager Jenni's personality was so positive and was always there to help, CNA Ariana was very sweet as was Blanca too, both really cared. I also wanted to give a shout out the the PT Dept.... Jessica, LaLa, and Craig. So all in all, everyone played a part in her recovery and we thank you! My mother is doing well and almost back to normal health in her new home!

Fantastic experience: Dustin deserves 5 Stars He really helped our family with everything we needed God Bless you Dustin. The world needs more people like you!!!