Windsor Chico Creek Care & Rehab

Fantastic experience: After reading all the negative reviews about the care and rehab facilities in Chico, it was with great fear that I would be put in a paint pealing, vermin infested place where all they feed you is a piece of toast????! Whoever wrote those horrible reviews about Windsor neither stayed here or were going on the word of their whining relative. The staff here is EXCELLENT! they are friendly, helpful, caring and professional. They come immediately when you press the call button, unlike Enloe Hosp, whose desk staff (gatekeepers) screen your request with a curt "What" and who would hang up on you before you even finished with your request. After knee surgery, I was told not to try to go to the bathroom without assistance but 4 times no one came for over 20 minutes resulting in humiliating accidents and angry CNA's and nurses who had to clean up the mess. I had to call Enloe Liason three times to report a Shift Nurse who said, "all you had was knee surgery. You should have been sent home already" This was the day after surgery.! But I'd rather talk about Windsor and it's homey atmosphere. Each bed has it's own tv that is on an extension arm and that can be put in any position, including if you are laying flat you can put the screen directly over you head. They have easy controls and all the popular stations. The food is much better than Enloe, who pair foods like mashed potatoes with lasangne (carb overload) and who brought me mashed potatoes instead of the French fries listed on my hamburger order. The food at Windsor is excellent, well balanced and tasty. They make meals you would cook for yourself. I am including photos of the food here. The bad review with just a piece of toast would have had to been requested by the guest because everyone gets the 4 course meal, unless they want something else. The Administrator met with me and staff to assess my progress and instead of sending me home the next day, determined I was no where near ready to go home and recommended another week. I am so glad they did because the real pain doesn't start until 3 to 4 days after knee replacement and my pain was the worst on Tuesday, a week after my operation. I had over done it with the exercises Enloe had given me to do. You are treated like an individual here and everyone's body is different.

Fantastic experience: We have a 94 year old family member who has resided there and the 5 star rating goes to the staff. The CNAS, nurses, administrators, receptionists and all other workers are courteous, professional and empathetic to her many needs. There are activities scheduled daily, the food menu is varied and the beauty salon really lifts spirits and self esteem. We were only asking for her happiness and safety and she found it here. It is true that care homes may appear very depressing but if you as a visitor display a bit of kindness to all persons in the facility it really brightens their and your day. There is a wonderous amount of past life history to learn about each resident and you must always remember that someday you too will have a final home.