Outreach Management Services

CARF Accredited Mental Health Facility

Located in Gastonia, North Carolina, we specialize in services to children, adults, and families who have mental health and/or substance needs delivered within the context of the individual’s home and community. Our agency is dedicated to the empowerment of the individual through natural and community supports and ensuring that all professional services are delivered in a cost efficient, timely, and clinically effective manner. It is our goal for the individuals served to live as independently and productively as possible..e.

Outreach Management Services is a certified Care Management Agency (CMA), Tailored Care Management Provider. TCM focuses on the integration of behavioral health, primary care, social services and supports for eligible adults and children. We collect and analyze data to manage and improve the health outcomes of the individuals we serve.

The TCM program: 1.  Monitors critical health indicators. 2. Promotes healthy lifestyles by providing education on wellness and self-care. 3. Links and coordinates access to primary care, specialty healthcare services and    community resources. 4. Make plans that focus on your needs and goals. Examples of help a Care Manager can offer: • A full review of your care management needs. • Help scheduling your appointments and transportation to and from Medicaid  covered providers. • Help getting answers to your questions about medications and how to take them. • Follow-up with doctors or specialists about your care needs. • Help you find local assistance and resources.

Outreach Management Integrated Behavioral Health programs have an identified level of medical supervision and are supported by “any door is a good door” philosophy. Our services are capable of assessing the various medical and behavioral needs of individuals in an integrated manner. The program demonstrates competency to identify and treat behavioral health concerns such as mental illness, substance use disorders and general medical physical concerns in an integrated manner.

IIH is intensive, time-limited, home based, crisis intervention services offering families the alternative to remain safely together, averting the out-of-home placement of children, whenever possible. Services provided are focused upon assisting in crisis management and restoring the family to an acceptable level of functioning. IIH offers: 1. Skill-based interventions with maximum flexibility that works with families per their unique needs. 2. Individual and family counseling, parenting education, child development training, household maintenance education, nutritional training and  job readiness training. 

PHP is a comprehensive, short-term outpatient program that provides support and treatment for individuals facing emotional or mental difficulties, and who may have substance abuse problems. The goal of the PHP is to help participants understand their current problems and improve their coping skills. This is accomplished through a wide range of therapeutic activities.

Outreach Management Services is accredited by CARF International, certified by Medicare and Medicaid, and is licensed by the state of North Carolina Department of Health and Human Services. Division Health Service Regulation Mental Health Licensure and Certification Section.

830 Summit Crossing Pl.      Phone: 704-917-7610 Gastonia, NC 28054              Fax: 704-917-76151723 Armstrong Park Dr.      Phone: 704-854-9828Gastonia, NC, 28054              Fax: 704-854-9882