Ochsner Therapy & Wellness - Veterans

Name: Ochsner Therapy & Wellness - Veterans
Address: Veterans Memorial Blvd 850, Metairie, 70005, US
Telephone: (504) 842-4349
Rating: 8.7

Information about Ochsner Therapy & Wellness - Veterans

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Veterans Memorial Blvd 850
70005, Metairie

[email protected]

(504) 842-4349

Opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Ochsner Therapy & Wellness is committed to providing excellent comprehensive patient care through physical, occupational and speech therapy. We care for

Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.

Ochsner is committed to a clinically-integrated research program with the ultimate goal of improving the health and wellness of our patients and communities. As the largest academic medical center in Louisiana, we are training the next generation of healthcare professionals to be leaders who can meet evolving healthcare challenges.

Discover Your Future At Ochsner! With unlimited growth potential, both professionally and personally, now is the time to start your future with Ochsner.

Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.

Discover Your Future At Ochsner! With unlimited growth potential, both professionally and personally, now is the time to start your future with Ochsner.

Ochsner Therapy & Wellness is committed to providing excellent comprehensive patient care through physical, occupational and speech therapy. We care for individuals who are experiencing injury, pain or any conditions that impact their ability to function in their daily lives.

Let us help you or a loved one improve your quality of life by increasing muscular strength and function, reducing pain and restoring normal movement so you can return to the activities you love.

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I have been to this facility several times. I would never go to any other physical therapy facility, they have an awesome front desk staff and the therapist are phenomenal. I have had Richard Coogler a couple times for different issues and I must say, he is the best. He is very good at what he does!!!

Our Response: Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!

Our Response: We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.

Our Response: It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!

It was okay.The Therapist was professional.Patients should be allowed to participate in their plan of care,too cookie cut.I sent an additional note to feedback ochsner.org.waiting for someone to call

Our Response: Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!

Our Response: We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.

Our Response: Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!

My husband was treated at Ochsner Therapy & Wellness on Veterans. He had great care and was able to get back to golfing. Thank you Lyndsey and team!

Our Response: Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!

Speech Therapists Hope and Kathy are working with my mom. They are very patient, professional and kind. I would highly recommend their services to patients in need.

I believe that it's a little bit noisy. Staff are having lots of loud conversations as you're talking with your physical therapist. There's not enough seating for patience.

Our Response: It's so good to see that you had a positive experience with us, Ginger Gravois. We work hard to make sure our patients receive the best quality of care. Thank you!

Ochsner Therapy & Wellness - Veterans: Reviews

4.3/5 (3 Reviews)

Chana Graves 3 years ago

Fantastic experience: I have been to this facility several times. I would never go to any other physical therapy facility, they have an awesome front desk staff and the therapist are phenomenal. I have had Richard Coogler a couple times for different issues and I must say, he is the best. He is very good at what he does!!!

Jody Walker 3 years ago

Fantastic experience: Live out of state and was sent to NOLA for total knee replacement surgery by my insurance. Was apprehensive about being far away from surgical site during recovery (I am 8 days post-surgery) and knew little about Oschner. Researched several reviews and facility had excellent ratings and recognitions. I could not have received better care thru the whole procedure. Pre-op exams and prep were efficient and thorough. Surgical site and care were impressive. PT was limited because I was only there for 4 days post-op but the sessions were beneficial and prepared me for path to recovery. Everyone I encountered there was helpful and concerned. I don't want to go thru this surgery again but I wouldn't hesitate to use Oschner if I ever need it. Great performance!

kim timmons 6 years ago

Positive experience: My physical therapist is great. The people at the front desk, however, are impatient and difficult to communicate with. They are difficult to reach by phone, and when you do mange to talk to someone, they are usually impatient and in a hurry to end the call. In person, they are not much better. For years, I’ve been going to Ochsner for medical care. I've been to many of their locations in the GNO area for doctor appointments and treatment and have found the staff at each of those locations to be friendly, patient, and very helpful. However, Ochsner Therapy & Wellness at 850 Veterans Blvd is a different story. My physical therapist is great and I’m very happy with her. But the staff leaves much to be desired. When I call during office hours, I often have to leave messages and wait for a call back, usually not until the end of the day. Twice when I called with questions, the women I spoke with repeated the same statement several times in an annoyed tone of voice, even though I was asking for more clarification. They either didn’t want to be helpful or weren’t listening to the questions I was asking. (Maybe it was the same woman both times.) When I arrive for my appointments and afterwards when I need to schedule more visits, the staff often ignores you while you’re waiting by the front desk as they look at their computer screens for extended periods of time. They often don’t bother to glance your way and say, “I’ll be with you in a minute.” Once I made the dreadful mistake of asking for help and I was bruskly told to wait behind the line until I’m called. It requires a lot of patience on my part to communicate with the staff both on the phone and in person.