La Habra Convalescent Hospital

Fantastic experience: My dad has been to a few skilled nursing facilities for his stroke and dementia care, and this place was extremely accommodating and humane in aiding his needs and personality. If there were any health issues that arose, I would get a call from the nurses about his status immediately. They provided a lot of excellent rehabilitation care for him, and were also welcoming of the hospice services we eventually procured for him after his benefits were exhausted. This way he was able to continue having PT, OT, ST, chaplain visits, and an additional person to come take him out to the community areas (when he didn't resist the idea). The nurses here and in elderly care are superheroes in my mind as well, all of the physical things they do to care for a human are above and beyond. I've definitely been humbled in seeing how they work so hard here, and patiently, to help some very challenging patients and in nerve wracking moments. The staff was also extremely helpful in explaining how the Medicare benefits worked, I called Dory in their billing department countless times and she was expert level about the whole process, and kind, patient in our conversations. Marcos, our social worker, was also one of the best people we've encountered in our process - he worked to find us a more suitable memory care facility for my dad. He also, per California regulations, did not have to hold a bed for my dad after he was hospitalized for a period during his stay, but did so at our request. Going through a stroke and all of the challenges for our family in managing our dad's vacant home, personal, and business affairs - this staff was truly incredible and helpful. Elderly care is not an easy world to navigate, and there are a lot of unethical practices in elderly nursing (PLEASE do call your CAHNR or the posted ombudsman if you have issues or even questions about your elderly parents care or duration of stays/benefits, they are there to help and will do so in educating you). I found the La Habra Convalescent Hospital / Bonita Hills staff to be transparent and accommodating. Also - this place has recently been remodeled. It went through the remodeling process while my dad was there - a bit hectic but we dealt with it - and it went from a drab outdated look (albeit very funky 70's) to a much more modern, lighter looking facility. The rooms could use some work, but I think they're doing those slowly over time. The facility has a community dining room, activity room, and large outdoor courtyard all remodeled. There's a few parking spots assigned to visitors, and I've usually been able to find a spot. Also nearby, I would get coffee from Terra Mia. One negative about this place is that if there is a room change, some belongings have gone missing. So if your parent has memory issues they will most likely NOT be able to track any of their belongings. I also left a CD player there that was broken as someone loaded two CD's in at the same time (it is older technology, but use YouTube to learn how to operate a CD player!) They also took a very long time to get him an eyeglass prescription when he lost/broke his glasses.