OrthoConnecticut - Coastal Orthopedics: Norwalk

Positive experience: Pros: First rate and compassionate medical care by doctors, nurses and techs. Comfortable facilities. Efficient and professional booking and billing staff. Con: Ask how much they charge BEFORE accepting medical devices. I was charged over $400 for a boot that goes for only $65 elsewhere. Buyer beware.

Fantastic experience: Dr Frank is the absolute best. He is so thorough and he listens. That is so important. Highly recommend him.

Fantastic experience: Came to Coastal for Dr Brady — extreme pleasure, followed by Physical Therapy Associates on East Ave to rehab. Amazing experiences. Dr Brady did a perfect surgery. Then first time at a PT and Physical Therapy Associates makes it comfortable. Knowledgeable guy. And being there so much, it doesn’t feel like a depressing hospital/doctor office vibe, which is nice.

Fantastic experience: Over the past 3 months I've had the pleasure of working with Dr. Josh Frank. We first met through a Virtual Visit, which led to an office visit, several other virtual visits and finally surgery. Throughout this treatment Dr. Frank was extremely thorough, followed through as promised, coordinated my treatment with a specialist and has met with me on follow up visits. I have appreciated his expertise and knowledge, his communications, his direction, his honesty and the caring, positive and friendly attitude that he has displayed. I have also been very pleased with his support staff in the Norwalk and in Westport Offices who also, have been very helpful and concerned and kept everyone safe during the pandemic..

Fantastic experience: I saw Dr. Joshua Frank in the Norwalk office for an injury that recently occurred. I like how he explained what he was testing for when he did each movement with my arm. It gave me a sense of relief - knowing issues were being ruled out. As he went through each testing movement, I could feel my concern easing up. I also like seeing my digital x-rays with the doctor. Instant visual proof of the condition! I went in terrified, and came out understanding what happened, and what I needed to do for it. That sense of calm is priceless! Staff is very nice, and helpful. The office is larger than it seems outside the building. Great parking. I highly recommend it.