Dayton Outpatient Center

Negative experience: DOC WILL TREAT YOU LIKE A CRIMINAL!!!! They refused to help me because I have been using cannabis to control my pain, just RSO oil, with a medical card. I have 8 herniated discs, +30° Scoliosis, a detached tendon in my foot, and a cyst growing on my sciatica nerve...but having previously used cannabis oil to manage my pain, Dr Smith resuses to help me, offering me the suggestion that maybe I should try a different (cannabis) strain. That was his solution to my crippling pain!!!! I'm beside myself of the absolute lack of empathy & disregarding me as a human that is suffering in pain. Then to be treated like a drug addict and a criminal by a doctor! Thiis was my second visit; a total of over 3 hours, sitting and waiting....DONT WASTE YOUR TIME!

Negative experience: Not sure who’s running the place, I think the nurse practitioner is. A lady that tried to make me feel like a drug addict because I was there with chronic pain from a back injury from a drunk driver. I am blocked from be able to leave my doctor a message on their portal. I had a receptionist called me and she left a message telling me I left the nurse practitioner several messages and that is not true. I left her one and the doctor two and now I am blocked from leaving any or contacting my doctor, not sure if the doctor seen any of my messages.

Fantastic experience: Wonderful people!!! ❤️

Fantastic experience: They have helped me tremendously and I thank them

Fantastic experience: I like everybody, especially the anesthesiologist. He was very good, the nurses or age. Or whatever they were very good and it seems like every now. And then when someone new starts there, it doesn't take home for the other girls both 2. Make her very good and gives her confidence. They worked together.

Fantastic experience: Everyone from the front desk to the nurse's to the doctors are compassionate and caring people always clean

Fantastic experience: I’ve been going here for pain management for a few months excellent service excellent people working there never had a problem and I’m about to have another outpatient procedure here within the next month I trust them

Positive experience: Expensive

Positive experience: I think they do the best they can under difficult situations. Most of the staff are very friendly and caring

Fantastic experience: Our experience was good

Fantastic experience: Top of the charts. Gave me my life back. Yalonda NP is absolutely incredible She does not just give you pain medication. She understands what KIND of pain you have and treats it. She knows all pain is not the same.Hands down 5 star

Fantastic experience: Helps out alot

Fantastic experience: Get injections for my back pain.

Negative experience: Not very helpful.

Positive experience: They were strange people

Negative experience: Super slow 11:30 appointment 2pm still waiting

Fantastic experience: This location was very clean. The staff was very polite and friendly. I would recommend this location.

Fantastic experience: Great staff.. very helpful and understanding... quick appointments

Fantastic experience: The doctor has wonderful bedside manner Robin the nurse is super funny and makes you feel comfortable highly suggest

Fantastic experience: I really like this place. The people are nice and they take my pain away.

Fantastic experience: Was treated so well . Loved the Dr and MA. Keep up the good work

Fantastic experience: I only took a friend to DOC for care. But everyone was so nice and professional. If I need care I will definitely consider DOC.

Fantastic experience: My go-to place for pain management . Been a patient here for years. Always been treated well.

Negative experience: We have been trying to get ahold of them for like 2 weeks had appt on the 23 of December they changed it to a phone appt fine but they said someone would call to set another appointment an still no appointments or refills I have called everyday at least 2-3 times a day I leave messages yet no one has called us back

Fantastic experience: Nice place to take a walk in the park. You can Cross the bridge to go to river escape too. We love to play pokemon on Wednesday as raid night. Lot Friendly people.

Fantastic experience: A bit of a wait my first visit but to be expected you don't need a appointment! Very nice staff Jillian went the extra mile looked at my xray without making me wait thank you

Fantastic experience: Best place to get an MRI, I won't get one anywhere else! Been getting my MRIs at DOC for over 20 years! Even if it's an order from another DR outside of Dayton Outpatient Center, I take the order there! They treat you best for an MRI here! All images are read by Kettering Radiologists anyways so Why Not go to The most kind, careful, considerate place?

Fantastic experience: I have been going here for 14 years. They offer an urgent care, pain management center (Dr. Meta and Dr. Gupta), Meta Medical Research Center, Swim Therapy, Medical imaging, outpatient surgical center, and I believe they do medication compounds as well but not positive. I see Dr. Meta and he is wonderful. He is not a pill pusher. He is a great listener. I definitely recommend him to anyone who is considering a pain management program. My treatment plan includes aqua therapy, outpatient surgical procedures such as trigger point injections, and medication. Of course, your course of treatment will be determined by your physician. I held back on that 5th star because the wait for appointments can be long. They do have tv's for patients while waiting, which is nice. Be Happy

Positive experience: I'm new to DOC. Right now my only complaint is, it takes to long for your appointment to see the NP. Everyone that I've talk to and that taken care of me have been very kind and treated me kind. It's the waiting. "Have a Blessed Day "

Positive experience: From what I've seen he gets them in an out. And I'm not even a patients. The staff is very personable and dedicated. Warm atmosphere.

Positive experience: Was there roughly 2 hours. I don’t understand the whole schedule a group of people all at 11 or 1 and then you’re either in quick or if you’re unlucky you wait an hour and a half. Seems like scheduling a half hour apart you’d have minimal wait times. Injection was quick and easy once you’re in the procedure room which is most important thing to me. Staff was friendly. Waiting room and room you wait in before being brought back for procedure could definitely use a good cleaning. Walls and sides of trash cans had brown stains running down them. Attention to detail goes a long way. None of the lockers have keys to lock your stuff up so leave valuables with your driver in the waiting room.

Negative experience: Scheduled for a CT here because of insurance requirements. They said they received new equipment (injector) for contrast, but it was “still in the box, I’m unpacking it.” We waited, filled out paperwork, and then were called back (thinking, of course they were trained on using it. Who would use or even attempt to use equipment they aren’t properly trained on). After starting an IV, was told “I’m not comfortable using the new equipment until I’ve been properly trained.” What!?! No kidding. Why would you even attempt that? Why was this appointment even able to be scheduled? We left after being there an hour, for nothing. After waiting 6 weeks to get this test, and driving over an hour one way, we will not be going back and reporting to insurance, state board, and whoever will listen. Outside had empty food bags and inside was outdated and seemed unkept. The office just inside the door was messy and disorganized. Also, I could see the actual image of my sons scan they apparently started because the screen faces the Dutch-door that was open. The tech was nice, but this in no way makes up for all that was so wrong with this appointment today. Do better.

Fantastic experience: I'm a patient at DOC and am extremely satisfied with the pain management I have received at both facilities in Dayton and West Chester. The doctors listen and develop a plan for you to improve your quality of life. Besides treating your pain DOC will try to find the root cause of the pain and if possible eliminate it or make it more manageable to live with it. I highly recommend DOC for pain management.

Fantastic experience: Pain management great

Fantastic experience: Just got evaluation

Fantastic experience: Awesome breakfast

Negative experience: Lady was rude

Positive experience: Excellent Choice

Fantastic experience: Band aid station

Fantastic experience: On my way to being pain free !!

Fantastic experience: I love my doctor here

Fantastic experience: Not a long wait and staff was helpful and professional

Fantastic experience: I LOVE this place!!!! They're Awesome!!

Negative experience: Not like how they treat people

Fantastic experience: Pain clinic. Pretty popular place. All types of evasive and invasive procedures.

Fantastic experience: Yolanda is the best she pays attention to you what's wrong with you.

Fantastic experience: Fast friendly environment. No wait

Positive experience: Receptionist was rude at first encounter but later apologized...overall I was helped so it gets 3 stars

Fantastic experience: This is a good place to go; it has pain management, urgent care, therapy, water therapy, and many more. I would recommend D.O.C

Fantastic experience: Exceptional care rendered by skillful, compassionate physician and support staff.

Fantastic experience: Really like the Doctor who does injections in back. Really nice

Negative experience: I had a referral sent to this office in September. I've been calling and leaving messages but they have failed to answer or call back.

Fantastic experience: This is a Awesome place. Am very happy with my services I receive from them each month.

Fantastic experience: The doctor's here take very good care of me and have been for over 5 years or more now they do a great job

Negative experience: Nice staff, slow with receiving results. I’ve had MRI tests at other facilities and received results within 36 hours.

Fantastic experience: They were very friendly people who handle business issues with machines they needed for their patients too had to wait 5hours in the office as i was there to drive patient until the machine was fixed then could proceed with operation

Negative experience: I come here for a 9:00 a.m. appointment. They gave me so much papers and refused to let me in. Tried to explain. O.k. 10:30 I came out to speak to the girl whom tell me I have to wait longer then 1::30 which never happen. I decided to leave. I ain't nobody's boitch.

Negative experience: I was directed here for a spine MRI, easy enough scheduling and quick service when I arrived. Had my MRI, and left. Took my CD of MRI to each of my referring Orthopedic Surgeon, Pain Specialist, and Neurosurgeon and each commented on how poor quality it was. Because of that my Neurosurgeon ordered another MRI before I went in for emergency surgery. Turns out one of Thoracic joints was badly compromised, which resulted in a fusion. Obviously I would have needed a fusion even with a good MRI, but it would have explained my nerve pain and more likely I would had surgery two plus months earlier. My insurance company no longer list DOC as a preferred MRI service. (Service was May of 2021)

Negative experience: This office does not care about their patients if you do find a doctor you start to trust they will end up ruining it. I have never been talked to by a doctor like I was today by a doctor I thought I had finally got comfortable with and was starting to trust. I have been going there over 4 years since covid hit they will cancel ur appointments to tele appointment but then not call you for a week then act like you’re the problem. I tried talking but couldn’t get a word in over the yelling and was told if I don’t like it see someone else she don’t care. I’m a working mom of 4 children and today I was scolded like a child for their error. So now the stress I have for another upcoming surgery on my shoulder I also have to look for a new doctor that can at least talk to me appropriately and respectfully as doctors should conduct themselves. It’s a shame and I am beside myself still can’t believe I was treated this way totally uncalled for.

Fantastic experience: Just wanted to give my thanks to Stephanie and All of Dr Spencer's staff today at the Outpatient surgery center. Everyone was so nice and attentive to Christopher for his eye surgery. Thank you from both of us..Paulette N and Christopher Mccoppin.

Negative experience: Every time I’m there, I’m waiting at least an hour to be seen even if I’m the first patient of the day. My appointment this month was rescheduled and turned into a televisit, which I didn’t mind. They were quick to get my card number to pay the copay, as usual. This time I waited over FOUR HOURS for Grace to call!! If I were 4 hours late, they wouldn’t talk to me. I get that she may be pregnant (there’s a rumor saying this), but that’s no excuse to be so late every single appointment. Please do better with your time management. Stop double/triple booking and, please, only see those that you can in a timely manner. If you’re going to be late or behind, communicate that. Also, I waited 4-4.5 hours for an 11 minute phone call. If you want the extra day off before a holiday weekend, plan that in advance. Call in refills if that’s your only intent of the “appointment “, don’t make your patients wait 4-4.5 HOURS for a 9 minute phone call where 6 minutes if that was looking for the drug screen from the last visit. Please be prepared in advance for your visits. I’m not going to waste Grace’s time, I wish she wouldn’t waste mine. I personally know some of her other patients and I am not the only one that experiences this. Every single one of the people that I said that I know that I also have Grace as a provider experience the same exact thing. Unacceptable! On a different note, Grace’s MA (Sandy) is phenomenal!!

Fantastic experience: I had quite the experience here, I was in the patient room, getting the basic medical information filled out when I had a Major Pain episode start. It was so bad they insisted on me getting ambulance ride to the ER. The staff was well trained on taking care of a patient in a dire situation! I tip my hat off to them they were all just wonderful caring and compassionate. But I did notice the place needs a maintenance makeover, fix things in the restroom, clean return air duct vents, replace carpet, etc . . . Being a facility maintenance expert I naturally noticed these things.

Fantastic experience: Staff is always polite and greet you when you get there. Drs and ma's are always polite and listen when you talk to them about how you been doing since your last appointment. I always recommend this office to anyone who needs a pain management Dr.

Positive experience: Very clean

Positive experience: Slow & Rude!

Fantastic experience: Great nursing staff

Positive experience: They were trying to help

Fantastic experience: Very helpful thanks

Fantastic experience: Great group here!!! Highly recommend!!

Positive experience: Small little doctors office nothing spectacular

Fantastic experience: I love the care you receive

Fantastic experience: Very good business and professional

Fantastic experience: Really Great PT employees

Fantastic experience: Great staff love Dr Metta

Negative experience: They have no idea how to treat the pubic.

Positive experience: Parking is limited and parking lot needs smoothed over

Fantastic experience: Evaluation for aqua therapy. Friendly employees!

Positive experience: I have gone here for years. My pain has been kept under control and made my cancer bearable.

Positive experience: This places has fast service and good doctors and will work with you

Fantastic experience: Awesome facility wonderful drs.in their office

Fantastic experience: I can over here for a back ache they were very nice and took good care of me and still do to this day

Positive experience: I waited a long time, I felt awful. I'm glad I waited and was treated. I feel so much better

Fantastic experience: Took son to his appointment it was quick, on time and he was well treated.

Positive experience: Went and had my covid test very happy and pleased with the service I received

Fantastic experience: A very great place to go for your medical needs they really help you

Fantastic experience: The best medical facility I have been to. They treat you like a person.

Fantastic experience: Dr. Mehta, Dr. Gupta and the entire staff are wonderful. I'd recommend them to all my friends and acquaintances.

Fantastic experience: I took my 4 year old in for a suspected ear ache. We were seen quickly. Sraff was friendly and building was really clean.

Positive experience: The nurse senior have nasty attitudes they're very sharp and nasty with your answers I imagine it's because they're overworked however that's no excuse It's supposed to be a professional setting not the people you should lash out your anger at that's all I have to say about that

Fantastic experience: Went there again today I'm seeing the doctor there for pain management they gave me an epidural shot today I don't have any pain in my legs now we'll see how long it lasts I'm going in for x-rays Thursday and my neck and shoulders I will let you know how it goes I think these people are going to do me some good

Fantastic experience: They are very friendly and usually the wait time is 20 minutes or less. The nurses are very helpful and seem to care about your well being

Positive experience: We had a great experience here today. The facility is clean and the staff is polite and friendly. Will follow up week.

Fantastic experience: There usually busy, so if you get there early in the morning. You can get in right away, especially if it's for DOT, DRUG TEST, and other things. The staff is very friendly, and courteous.

Fantastic experience: Dr Mehta is amazing and super helpful. He gave me different options on things to do to assist with alleviating my back problems. Takes the time to talk with you about your concerns. Treats you like a person and not a pay check! REALLY appreciate everything!

Positive experience: I was seem there today for the first time. I had a very good experience. I felt respected and cared for. I was nervous and honestly a little afraid before I arrived but once I started talking to my nurse I relaxed. I will definitely recommend this office to anyone in pain.

Positive experience: My son and I were sick so we went to this urgent care. The service was faster than I had expected and I liked the doctor's bedside manner. I recommend this urgent care, if you cannot get an appointment with you family doctor and need to be seen for an acute illness.

Fantastic experience: Awesome place

Fantastic experience: Great help and very nice staff!!!! Thank you for your help!

Fantastic experience: Great service. Staff is awesome!

Positive experience: They have good doctors there it's a good place to go for pain doctor