Massage Envy

Negative experience: My massage with Sol was actually pretty good. However I agree with some of the other reviews that the place needs to invest some into the ambiance and quality of the items they use. What really kind of bothered me though was the fact that when I booked online it was under an $80 intro offer, as this was my first massage here or with massage envy. However it wasn’t until after my massage that they told me that this is a franchised location and they don’t offer it. Stating there was an asterisk online to that price. It just felt a little scammy, in my opinion they should be super up front about that. I wouldn’t have come here otherwise and won’t come back because it felt like they were trying to hide that…

Negative experience: Please beware of their card promotions aka scams! My mom was taken advantage of and overcharged when redeeming her Mother’s Day gift card/promo with them. What was supposed to be a nice and relaxing gift turned into a stressful ordeal that has yet to be resolved. I have been placed on a callback list many times now asking for a manager to call me and no one has. It has been 4 weeks now! Getting in touch with a manager or owner is impossible. Stay away! They are unethical and need to better train their staff.

Positive experience: The staff are very nice and helpful, the massage I received was very lovely. However, the facility itself is fairly rundown(raggedy blankets/sheets, towels that feel like dishrags, dirty walls/floors: generally just looks and gives a dingy feeling), and this makes it less of a relaxing, inviting experience in my opinion. The pricing is so similar to that of actual spas in this area that it makes no sense that the ambiance and environment should be so gritty here.

Positive experience: Khang always does a good and professional job.

Positive experience: 5 stars for Khang, but price and other factors diminish the rating.

Positive experience: Had Maria for the first time and she was amazing! ❤️Cannot wait for my next appointment with her. Currently evening manager was helpful and friendly. I cannot recall his name (sorry)

Fantastic experience: Kim is wonderful person and great personality

Fantastic experience: Maria was great!

Fantastic experience: Khang is Amazing !!!

Fantastic experience: Maria

Fantastic experience: Khang!

Fantastic experience: Had great massage by Tanisha. Thanks

Fantastic experience: Khang is very professional, I enjoy his attention to detail.

Fantastic experience: Kang did a great job and is very professional.

Fantastic experience: Veronica is amazing. Excellent therapy from a professional therapist.

Fantastic experience: Maria at Massage Envy in Elk Grove is a wonderful Massage Therapist!

Positive experience: Only problem i have that hr felt very short thats all.. for the price as well come down to 80 dollars for a hr service not 120

Fantastic experience: Each therapist I have had has their own skill sets that have been wonderful

Fantastic experience: Veronica is wonderful. She adjusts to fit your needs and does amazing work.

Fantastic experience: Tanisha worked out my back tightness and I left feeling much better.

Fantastic experience: Always welcomed feeling and nice and appreciative staff always friendly great place very peaceful manager nice I recommend booking with Olivia she's very polite and respectful and got all my knots out

Fantastic experience: Olivia is pleasant, friendly and always works out my kinks with her skills

Fantastic experience: Been seeing my therapist Khang for a couple years. He’s really helped me with my physical issues. Does a great job giving attention to the area’s that are bothering me that day

Negative experience: I had a massage with Maria one of the worst massage I had I get massage every 2 weeks for years and I felt likeci was just getting oil rubbed on me

Fantastic experience: Super soft hands with a kung-fu grip made my massage from Maria a great one. Thanks Maria!

Fantastic experience: Just got over accident/injuries been awhile . The experience was awesome , Thanks to Khang - Who always does a tremendous amount of work that time allows . Very tentative to needs(had pain in lower-back , nowhere now).

Fantastic experience: Kang is a best massage O have ever had. I have the knots all over my back and shoulder. Khang worked them out . I highly recommend getting massages here

Negative experience: The therapist wore latex gloves without telling me and 1) it was a very uncomfortable and loud massage and 2) I have a latex allergy and went home with a rash all over my body and needing medicine. I’m now itchy and uncomfortable for the Christmas weekend. I called to notify the location when I got home and they said they couldn’t refund my massage because I have a membership. Needless to say I will be canceling my membership and not returning to Massage Envy.

Fantastic experience: I highly recommend Veronica- she has an amazing talent with her hands. She always does an excellent job. I will continue to see her on a monthly basis.

Fantastic experience: Maria was great! She helped me a lot, and she was very attentive when I told her about my recent injuries and other aches and pains. Thank you, Maria!

Fantastic experience: Very friendly staff, clean, the massage was amazing. I felt completely relaxed. Will definitely return again.

Fantastic experience: Veronica is my favorite and only go if she’s available. She listen and take care of ky pain and issues. She’s so GREAT

Fantastic experience: Kim is an awesome massage therapist. She had just the right touch and I felt so much better afterwards. She recommended I do a stretch session next time, which I’m planning to do. See you next month, Kim! Thank you!

Fantastic experience: My therapist was I believe Tanika, (spell check) I probably spelled her name wrong, she was awesome. She deserves a bonus. Very satisfied with her. Maybe it’s spelled Tanisha, anyway, she was awesome.

Positive experience: My massage therapist, Maria, was excellent. I definitely would book her again. However I was disappointed that I could literally hear the conversation that was going on next door in the other massage room. The wall is like a make-shift wall. It felt like they were literally in the same room as us. For that reason, it made my massage very much less enjoyable.

Fantastic experience: My first time and had a wonderful massage. Olivia was awesome, listened, and applied massage accordingly. I enjoyed it and became a member ❤️

Positive experience: For a one hour massage, Khang was ver, good. I’m not sure about massage thru the sheet and light blanket and the use of gloves but Khang found the hot spots and worked to smooth them out. Thanks, Khang!

Fantastic experience: If you’re considering getting a massage I highly recommend to go with Tanisha!! It was my first time going to her and I’m so glad I did because now I know who to go with whenever I’m having back pain. Her hands are magical and knew the right pressure to use on me. I can say that I’ve never had a massage feel that wonderful before!

Negative experience: I had to cancel an appointment due to health issues and they took half of my deposit I had for it. They stated that "if you cancel after 24 hours there is a cancelation fee". The kicker is I had made the appointment the day before, less than 24 hours before, and was never warned or told about this cancelation fee. This place is a scam. If I could rate it zero stars I would. I recommend finding somewhere else to get a massage. Screw massage envy.

Fantastic experience: One of the best Massage envy’s in Elk Grove. Brandon and staff are so pleasant every visit especially front desk. A few hiccups but they always exceed expectations so kudos to this location on making me happy every visit. As I’m sure it’s the same for others.

Fantastic experience: MARIA is the best she is the only massage therapist that has ever made me relax and feel better.

Fantastic experience: Olivia is the best! She helped relieve my neck pain that had been bothering me for days

Fantastic experience: Tanisha. Is amazing second time with her... the young man at the front desk, very helpful. Love this place..

Fantastic experience: Khang continues to do an amazing job. I always feel relaxed and rejuvenated when I head out the door even after 3 days in a row of 16hr shifts. I couldn’t imagine going anywhere else.

Fantastic experience: Maria works very hard and is comprehensive. She helped me get a lot of mobility back to my frozen shoulder, as well as my back and legs feeling better.

Fantastic experience: This was a great experience. Thought I was going to have to go the chiropractor, but by the time Khang finished my pain was gone. The staff was great, the establishment is very clean and everyone was friendly and professional. Can’t wait to go back!

Fantastic experience: Khang is wonderfully attentive to details of how much pressure to use. He is awesome and he is the only therapist I want working on me. Thank you Khang.

Fantastic experience: My 1st Massage Envy session was great. Veronica was very informative when I asked questions. It is for this reason that I plan to return in the near future.

Fantastic experience: Tanisha and Brendan were great! (Sorry if I got the names wrong)

Fantastic experience: Veronica is an awesome massage person. Always feel great after her massages.Her 90 minute massages are outstanding!

Fantastic experience: Kim is the best. She has magic hands. I started there by doing a full body stretch then been doing bi weekly massages after that. Thankful for everything she does to help my body heal from my workouts.

Fantastic experience: I am currently in the 3rd trimester of pregnancy. I have been going to Veronica for prenatal massages for more than half my pregnancy now. She is absolutely amazing. She is very knowledgeable about what to do and not to do for a woman during pregnancy. If you need a prenatal massage or just a massage in general, book with Veronica!

Fantastic experience: *****Tadario's massage is velvet! Very slow and deliberate, with the exact pressure I requested. *****Steven gave me my 1st ever facial and explained the whole process so it was very relaxing. Love the results!

Fantastic experience: Tanisha is wonderful. I recommend everybody go to see Tanisha. The perfect pressure and got my knots out I left relieved of the back pain I came in with.

Fantastic experience: I came in inquiring about a massage and facials and let me tell you the manager is super nice and he is SOOO sweet! The staff.. one word, AWESOME! They were all able to give me some insight on the services it was like one big team and I felt super happy they helped me out as I’m new to California. They definitely make you feel comfortable and welcomed. I’ll be visiting soon to book, Im so glad I stopped by This location truly made my day.

Fantastic experience: My masseuse was a miracle worker so much so I'm booking him every week. The knots in my back are gone.

Fantastic experience: I absolutely love the location and staff. Chloe is absolutely amazing. She has transformed my skin in just a few months. Her knowledge and expertise in skin care is the best.

Fantastic experience: Amazing massage, very relaxing for my first ever massage and Olivia was amazing definitely recommend this place!!

Fantastic experience: Tadario was amazing! He asked and then LISTENED to what areas of concern should be focused on. He made sure I was comfortable and the pressure he used was just right!!

Fantastic experience: Front desk team members are pleasant and attentive and Olivia (massage therapist) was great! Her pressure was firm and she was able to massage all of my knots out!

Fantastic experience: I had Victoria for the first time and had the BEST massage I’ve had in a long time! So happy I’ve found someone who listens to your needs.

Fantastic experience: I have been a member of Massage Envy for a year now and always look forward to my next massage with Tanisha and I am never disappointed. While I am in her hands she takes away my troubles at least for a little while. I highly recommend pampering yourself with a relaxing massage from Tanisha. You may just get hooked like I did.

Fantastic experience: Tadario is my regular therapist and alters each session to hit the troubled spots as needed.

Fantastic experience: This Experience Was The Most Memorable Moment For The First Time Getting A Massage. Not Just From The Staff But The Store Manager (Brandon) As Well Who Greeted Me With The Upmost Respect And Entering The Facility. My Massage Therapist Tanisha Did An Amazing Job!!!! Deep Tissue Selection Was The Best Choice. After My Session Ended The Store Manager Brandon Treated Me With 100% Throughout My Checking In & Checking Out Process. Tanisha Deserves My Rating Above 5 Stars. Definitely Recommend This Location … 10 stars!

Fantastic experience: Veronica provided me with an amazing massage experience. She was on time, professional, continued to ask about pressure levels, and provided a spot on deep tissue massage for all my issues. I will be recommending her to everyone I know.

Fantastic experience: I had a massage my tanisha at the Elk Grove Florin location and she was amazing! Definitely recommend scheduling a massage with her!

Fantastic experience: Ken I believe was his name he was very informative. The manager took really good care of me knew my name when I walked in. assisted me with previous issues.

Fantastic experience: Khang was awesome!! I highly recommend him to anyone. You will not be disappointed!!!

Fantastic experience: Tanisha is my favorite, her massages are so relaxing I tend to fall asleep and wake up feeling so refreshed.I have tried other masseuses at this location but ultimately came back to her because she provides the best full body massage.

Fantastic experience: We went for a couple’s massage for Valentine’s Day and Tadario and Maria were amazing! Great experience!

Fantastic experience: Every session is awesome Kim is very professional and very knowledgeable in her field and applies the exact pressure I need to untangle the knots on my neck and shoulder and soreness on my hip. Gracias Kim

Fantastic experience: I had 60 minutes appointment with Khang, I didn't realize that i would love it so much. It was amazing , I didn't want to leave. Felt like a newborn baby after. Highly recommended!

Fantastic experience: Kim was so good for my body she knows what you need and she’s experienced in her field. My 1st meet with her was so impressive and I look forward to returning for my next massage with her. I felt so good afterwards. I went in feeling so stiff and out of whack but I left feeling like I could skip around - so much energy felt.

Fantastic experience: My masseuse is Tanisha at Massage Envy. She’s very friendly while giving me an intense deep massage and trust me I always feel better when she’s done. I recommend her to any and everyone.

Fantastic experience: Always admire and appreciate my massage therapist Khang N. The new lady at the front desk was also friendly and courteous.

Fantastic experience: Excellent therapist was able to take multiple kinks out and I felt much better when I left. Professional, courteous, and friendly!

Fantastic experience: My therapist was Kim. She did an excellent job, her technique were great. She paid attention to my feet, back, arms and it was a very good massage . I was relaxed. I highly recommend Kim!

Fantastic experience: This location is easy to get to and easy to park and the staff are welcoming and helpful. Veronica is an awesome massage therapist! She continuously listens to your concerns and really reads what your body is telling her! Hats off to Veronica!

Fantastic experience: Maria was an excellent massage therapist! During my one hour session she worked on the tension in my neck and shoulders and then on whole body relaxation. I left feeling rested and refreshed. Thank you!

Fantastic experience: Maria has been my therapist for 2 years. Her technique and skills is consistent. I look forward to my monthly massage with her and only her.

Fantastic experience: Kim did a wonderful job with my session. Her technique is great and I appreciated that she included some stretching as well.

Fantastic experience: Nita is great!! I’m a long time member always looking to find the perfect therapist and she is that person. The pressure is perfect. She focuses on the areas I ask her to.

Fantastic experience: Love Olivia! She is the best! She is always friendly and attentive to my needs. Brandon is also a great asset to the management team. Always takes feedback well and offers solutions to problems

Fantastic experience: My experiences have always been A+ from my masseur Khang to all the support staff!! I highly recommend booking a session at their Elk Grove-Florin Rd location.

Fantastic experience: Kim was amazing!

Fantastic experience: Steven was an amazing aesthetician! My skin looks amazing!

Fantastic experience: I enjoyed my experience and would come back again. Thank you!

Fantastic experience: So happy with the service. I was having a bad headache but after massage it went away . Very happy with service.

Fantastic experience: Kim was very pleasant and professional! She did not apply too much pressure it was just right.

Fantastic experience: Kim oanh was amazing. Definitely knows what she’s doing and I’ll keep going back to her.

Fantastic experience: Angelina was amazing! She made me feel completely comfortable. I can’t wait to go back.

Fantastic experience: Khang is my favorite massage therapist. He asks appropriate questions about my comfort and is very attentive to my muscle needs.

Fantastic experience: Veronica gave me one of the best massages of my life! The gentle stretching technique she used was amazing.

Fantastic experience: Angelena is very professional and timely. She makes me feel comfortable and educated me about what my skin needs.

Fantastic experience: Tanisha is awesome. Love her massage abilities and questions to me. Plan to continue to use her services.

Fantastic experience: Oliva is the reason I’m a member of massage envy. She has perfected her massage techniques and is very professional. Thank you.

Fantastic experience: Tanisha gave the best message I have had in a long time. Steven does wonderful, soothing facials. I highly recommend both of them

Fantastic experience: If you are looking for a phenomenal massage experience make sure you book with Tanisha! She's definitely the best one there hands down lol pun intended

Fantastic experience: Went yesterday for a 60 minute massage and Kim was my therapist. She was amazing and I couldn't recommend her enough!

Fantastic experience: Have been seeing Kang for the past year or two. His deep tissue massages are amazing! Kang and the team at Massage Envy Elk Grove Florin earn my highest recommendation.