Valens Physical Therapy & Sports Performance
Information about Valens Physical Therapy & Sports Performance
Opening hours
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
If you are looking for a physical therapist in the Alexandria, Virginia area, our office is conveniently located inside the beltway at 1501 Duke Street. Click below for a map and directions.
Our comment from PhysioFinder.net about Valens Physical Therapy & Sports Performance:
Valens Physical Therapy & Sports Performance stands out for its friendly and collegial environment, ensuring personalized care for each patient. Clients consistently praise the expertise and dedication of the therapists, many of whom have helped patients recover from various surgeries and injuries. The staff, led by knowledgeable therapists like Makenzie and Andre, is known for their hands-on approach, providing thorough guidance and demonstrating exercises to ensure proper technique.
Patients appreciate the individual attention they receive and the professional atmosphere, particularly during these times where health and safety are prioritized. Many users have reported significant improvements in their conditions, attributing their progress to the diligent and caring team at Valens.
However, some clients have encountered issues with billing, mentioning clerical errors that resulted in unexpected charges. Valens has acknowledged these concerns and is actively working to enhance the efficiency of their billing processes.
Overall, Valens Physical Therapy & Sports Performance is highly recommended for anyone seeking effective physical therapy in a supportive environment, with countless patients expressing their satisfaction and gratitude towards their dedicated staff.
Valens Physical Therapy & Sports Performance: Reviews
Fantastic experience: I went to Valens on the advice of my knee surgeon after arthroscopic surgery on a torn meniscus. This is the friendliest, most collegial group I have ever encountered. They talk to each other, they all help each other with the patients, consulting and giving advice. There are four therapists; I have worked actively with two, but feel as if I could go to any of them and get the same excellent care. Andre, the trainer, is top-notch; he doesn't just tell you what to do, he shows you how to do it, what the point of each exercise is, and corrects you firmly but gently until you do it right. The assistants are right there, cuing you up for the next exercise or stretch, giving guidance and encouragement. The office staff is friendly and efficient, and I really like the email appointment reminders instead of those irritating automated phone calls. The one sticky point is that there isn't much dedicated parking, only four spaces, but the web site says that clearly, and gives information about metered street parking in the area. For at least half of my appointments, I have not needed to use a meter. My knee is as strong as it is going to get, and I chalk it up to the good surgery and the excellent PT care.
Fantastic experience: Makenzie and the staff at Valens PT are awesome. I have worked with Makenzie for several years through various sports related injuries and have always seen improvement and returned to full health. Last summer she was my PT as I returned from hip labral repair surgery. With her diligent help, I returned to running well ahead of schedule and am stronger now than ever before. She and her staff genuinely care for their patients and routinely go above and beyond to ensure people receive the best care possible. I highly recommend Valens to anyone who needs to see a physical therapist for any reason. They are simply the best!
Fantastic experience: Excellent Physical Therapists! Everyone is friendly and competent. The entire staff at every position deserves high praise!
Fantastic experience: Best PTs I’ve ever had!
Positive experience: Update: First, I want to make clear that the service I got and the therapist I worked with (Khadija) were both awesome. However - be aware, the billing / accounting team does not know what they are doing. They routinely overbilled me for services they did not do and that I told them *multiple times* my insurance would not cover. They assured me that everything was fine, and then kept trying to hit me with these insane bills weeks or months later. The PT team is great but not worth the billing headache.
Hi Derek, I am glad you had a positive experience with Khadija and I encourage you to continue to seek physical therapy when needed.
As you will note with this experience, once we are notified of a discrepancy in what is expected versus what is truly billed; we research the problem and correct as your insurance specifies. We just ask our clients to give us a chance to communicate with our billing agency and their insurance to ensure accuracy.
Positive experience: Overall good staff but beware of their clerical errors that result in balance billing several months later (where they ‘mistakenly undercharge’ your copay).
Hi Kasey, thank you for the feedback. As of January 2020, Valens now partners with a New Hampshire based company to optimize our billing efficiency. For financial transparency, our goal is to identify any account management issues as soon as possible. We work with and encourage our clients to better understand their insurance benefits as they relate to physical therapy as benefits can be challenging to decipher.
Fantastic experience: Lots of individual attention by the PT and every. Very professional. Safe during COVID. Everyone there is really nice. And they make you better!
Thank you Susan!
Fantastic experience: Been here post two surgeries. Small but the staff are great. Been recommended to me by two different surgeons.
Thank you Steve!
Fantastic experience: Top-notch professionalism in all facets of my experience, including the website and customer service. -personable ‘bedside manner’ -patient -knowledgeable -accommodating I’m more than pleasantly surprised with the way I have been treated so far.
Thank you Linda!
Fantastic experience: HIGHLY RECOMMEND. I found Valens after hurting my hip while training for triathlons. I saw them before my surgery and they gave me such a better understanding of what to expect and what to do to prepare. Since my surgery, I work with Mackenzie (the owner) who is AMAZING. As a life long athlete, I have worked with lots of PTs over the years. MacKenzie is my all time favorite. She is incredibly knowledgeable and almost has x-ray vision to figure out what is going on with the body. I made my older sister start going and they have helped her straighten her leg for the first time in 16 years. The staff are lovely and competent. They are constantly cleaning the room and diligent about health & safety.
Thank you, Jennifer! Your kind words are much appreciated.
Fantastic experience: My experience at Valens has been nothing but excellent from day 1. Every single person that works there is personable and friendly and their rehab has gotten me up and moving at a great pace. Their office is in a great location and has plenty of parking between street parking and their spaces. If your looking for a PT clinic in Alexandria, I wouldn’t look anywhere else.
Thank you Mike!
Fantastic experience: I had a knee replacement several weeks ago and have experienced quite a bit of pain. The staff at Valens has really worked with me to achieve my goal which is to be able to hike again. They are demanding, but kind. They are also hands-on. I have been to other physical therapy’s And this group is great.
Thank you Christine!
Fantastic experience: Despite a variety of foot issues over the past two years, the Valens staff has put me on a path to healing while avoiding repeat injuries, and ensured I was able to run 4 marathons during this time. Makenzie is a foot whisperer, and the rest of the staff is truly skilled. I won't go anywhere else!
Fantastic experience: Appreciate the professionalism and expertise of the therapists and extended staff care. And certainly the benefits of a positive outcome.
Positive experience: Smith's/Kroger- reasonable prices great selection in Utah High Country.
Fantastic experience: Valens therapists are creative and caring. It is a small professional group of dedicated physical therapists, and I highly recommend their services.
Thank you Barbara!
Fantastic experience: wonderful care, excellent therapists
Thank you Irene!
Fantastic experience: Valens PT is fantastic! Knowledgeable, kind, empathetic employees and they get me back on me feet!
Fantastic experience: Everyone is friendly and nice, but most of all the therapists are knowledgeable and are not in a rush. My therapist Monica has been excellent. I am glad that I picked Valens for my physical Therapy treatments.
Fantastic experience: Perfect
Fantastic experience: The staff there is very friendly, attentive, and knowledgeable.
Fantastic experience: Staff really make healing a priority.
Fantastic experience: The entire staff is super. Since having added a few years to my musculoskeletal parts of my body it seems I have had to visit Valens on more than occasion. Not something I am proud to admit. What makes going to Valens great is how genuine and caring the staff is. They know how important each clients needs are and make to take care of those needs. Thank you, Valens Physical Therapy, you are making me stronger on each visit.
Fantastic experience: Valens has enabled me to function with several lower extremity injuries, each of which could have caused a much lower quality of life than I currently enjoy.
Fantastic experience: I have been going to Valens off and on for the last five years for a variety of shoulder, leg back and neck injuries from playing tennis. The staff is great, wastes no time and provides a balanced program to relax and strengthen muscles. They work as a team. In my 70’s I need the PT to stay active.
Positive experience: Smith's/Kroger- reasonable prices great selection in Utah High Country.
Fantastic experience: The therapists are very attentive and experienced. I have been taken care of for a variety of joint issues. Lish is awesome and the owner, McKenzie, is always aware of what her clients need and seems to have an excellent relationships with her employees. Charlie, the assistant rehab is caring, respectful and always attentive to your needs. I have recently returned to Valens after lumbar surgery. Thanks Valens for such great service and care!
Fantastic experience: I highly recommend Valens! Personalized care, in depth initial eval, great staff. I tried 2 other places before finding Valens and now I wouldn't go anywhere else.
Fantastic experience: My therapist Rachel has been excellent in helping me recover my ACL tear pre- and post-op. Staff is friendly and fun. Parking is kinda scarce, but usually just enough spots.
Fantastic experience: Great PT practice.
Fantastic experience: Great team of PT's and Techs! They have done an awesome job getting me back up and moving after my knee surgery! I highly recommend them!
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