Sanford South University Medical Center

Negative experience: Between the phone staff and the orthopedic surgery schedulers they didn't give me a "holding spot" date for my surgery, delaying it by at least a month. When I inquired why they hadn't done so scheduler Linda claimed ignorance. I asked if there was anyone there who might know the answer to my question. She suggested Patient Relations. i wondered how Patient Relations would know. (That's a trap. Patient Relations just acts as legal defense.) I asked who was above her and it was like trying to pull teeth to get any answers. When I finally got a name -- Erica, her supervisor -- in an act of retaliation Lina then refused to schedule my surgery, delaying it further. Her supervisor Erica claimed not to believe what happened as she's "known Linda for years." It's very easy to defend co-workers -- it takes no effort. Debra "Debbie" Nagle in Patient Relations then backs them up no matter what they do -- she's worse than they are.

Fantastic experience: I love u guys

Fantastic experience: Clean and modern

Fantastic experience: We are a (St. Lukes/Meritcare) Sanford family only!! Always, always get great service. Love all the staff at every clinic....very professional. Always make me feel like I'm special.

Fantastic experience: Quick in and out today. No more than a 5 min wait in reception area or exam room.

Fantastic experience: Great people great service very professional ty Dr Dahl

Fantastic experience: Unfortunately had to go to the walk-in clinic today. But I have to say I got right In and the staff was wonderful.

Fantastic experience: The Nurses at this facility are truly amazing attentive at every call light prompt as I had my foot surgery! In fact every person there is courteous and cares about there job A1 rated!

Fantastic experience: I’ve had multiple appointments here in Neurology. I have Dr. Sam as my doctor, who’s literally awesome . I’ve heard things I love, and things I hate. But I know that’s just me having a traumatic brain injury and being paralyzed on one side of my body because of a motorcycle accident. The tough things I’ve heard I absolutely needed. I’ve also had driving assessments here. For the most part these guys are awesome as well . Hopefully this next time around I’ll pass.

Fantastic experience: My daughter has been quite ill over the last few months and has been hospitalized at Sanford South 3 different times. The Drs and nurses are kind and caring.Their staff are helpful and treat patients with dignity and respect. As a Guardian I was pleased to see ample snacks at all times which is important when medication is is given for mental health reasons. If your looking for a caring place for your loves ones to be. Look no further. This place has been a Blessing to us.

Positive experience: Busy

Fantastic experience: Walk in clinic East side Entrance. Transition in progress September 2018 to All Ortopedic hospital location

Positive experience: My best friend is treating stage 4 cancer

Fantastic experience: Joy, in speech therapy is the most helpful, careing person I've meet.

Fantastic experience: I work here and it has all the care needed for non ER needs

Positive experience: Good place to go on a Sunday morning

Positive experience: Great place

Negative experience: I live on 13 1/2 ST and I am so tired of their employees parking on my street and boulevard when there are plenty of parking lots for them park in around the hospital.

Fantastic experience: My son had surgery on his knee. The staff did an awesome job caring for him. He said the nurses really cared for him. Every time we have visited Sanford in Fargo its always been a great experience. Nancy Johnson was awesome. She was very thourough explaining everything to us and she was very kind. I have no complaints.

Fantastic experience: My son had surgery on his knee. The staff did an awesome job caring for him. He said the nurses really cared for him. Every time we have visited Sanford in Fargo its always been a great experience. Nancy Johnson was awesome. She was very thourough explaining everything to us and she was very kind. I have no complaints.

Positive experience: Nice staff, not usually a long wait.

Positive experience: There typically isn't a long wait to get in. All of the staff and doctors are friendly and helpful. I like their extended hours because things don't always occur between 8 and 5.

Fantastic experience: Dr. Mahajan is the best! He goes that extra mile to make sure I had the best care.

Fantastic experience: Convenient to me.

Fantastic experience: My 71 year old mother came into ER for a mental health evaluation and the service and attentiveness was beyond amazing, so much more thorough than Altru in Grand Forks, which is why we drove the hour to find better care. They asked all the right questions, even the med students were following up with additional questions after the doctor left and put my mom at ease. It was very comforting in a highly stressful situation for all of us. We will highly recommend in the future.

Fantastic experience: My mom had a hip replacement done. Everyone was so wonderful and sweet. They took such good care of my mother. I felt they put her comfort ahead of pushing some pill or what they thought she needed. They really listened and we're so attentive. My mom thought so as well. I usually dread going to a hospital, but knowing people act like they really care means so much and takes the stress away. Thank you so much.

Negative experience: Was in Er for a blood clot waited 4 hrs in pain. Sucks, they kept saying this is life threatening but people kept going in before me. Bad service.