Village Green Health and Rehabilitation

Village Green Health and Rehabilitation
Purdue Dr 1601
28304, Fayetteville
(910) 486-5000

Opening hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

At SanStone Health & Rehabilitation, we provide residents with the necessary support to live a full life, either in the short or long term. Visit us at one of our many locations across North Carolina.

At SanStone Health, we understand that being kind and showing genuine concern can have a significant effect on healthcare and your recovery. We are committed to providing the highest quality of rehabilitative care.

Listen to what our residents are saying about our uplifting neighborhoods that create a perfect environment for recovering from your orthopedic surgery or medical condition.

Services and Treatments

Rehabilitation

Village Green Health and Rehabilitation: Reviews

4.1/5 (108 Reviews)
Joann Williams 1 year ago

Positive experience: Private rooms and improved alot

Village Green Health and Rehabilitation

Thank you for your feedback, Joann!

Michelle 1 year ago

Fantastic experience: Therapy made me feel like I was somebody. They were very patient with me and I enjoyed my individual therapy and group therapy.

Village Green Health and Rehabilitation

Michelle, we are so happy to hear about your positive experience at Village Green. Thanks for sharing with us!

Terry Lundgren 1 year ago

Fantastic experience: I had goals that I set for myself and they helped me reach them. Group therapy was fun and I really enjoyed all my therapist. I very much feel like I progressed here more than I did in the hospital.

Village Green Health and Rehabilitation

Mr. Lundgren, you have made wonderful progress while at Village Green. We are proud of your accomplishments and appreciate you taking the time to share your experience with us!

Darlene Smith 1 year ago

Fantastic experience: Therapy here was so dedicated to my recovery and helping me get better.

Village Green Health and Rehabilitation

Darlene, we are so happy to hear how satisfied you are with your therapy experience at Village Green! Thanks for sharing your experience with us.

Machalle Love 1 year ago

Fantastic experience: This is the best therapy I have ever had! The therapist are all kind and helped me get so much stronger.

Village Green Health and Rehabilitation

Machalle, we are so happy to hear this! Thank you allowing us to be part of your rehabilitation journey!

Clint Lane 1 year ago

Fantastic experience: My stay here was excellent. The care and attention given to me by the staff, nursing and rehab have been great.

Village Green Health and Rehabilitation

Mr. Lane, we are so happy to hear this! Thank you for acknowledging our efforts in providing top quality care for our residents!

June Kemp 1 year ago

Positive experience: I enjoyed my stay and met some really nice people here. I am excited to go home.

Village Green Health and Rehabilitation

Ms. Kemp, thank you for entrusting us with your care!

trackside scenery good 1 year ago

Fantastic experience: If I could give therapy 10 stars I would. Therapy here is persistent and I feel like I got stronger.

Village Green Health and Rehabilitation

This is so good to hear! Thank you for allowing us to be a part of your rehabilitation journey!

Laura Dietrich 1 year ago

Fantastic experience: Physical therapy is excellent! The care in general here was good.

Village Green Health and Rehabilitation

Thanks Laura, that is always great to hear! Please let us know if you need anything!

Sandra McDuffie 1 year ago

Fantastic experience: The care was great. Whenever I turned my light on they always came to help me and whenever I needed something they were right there. They were kind, attentive and encouraging. I really enjoyed the activities they had here. If I did not like something on the menu they accommodated me. They were consistent with cleaning my room everyday. I have enjoyed my stay here and loved graduating to the other hall. But I received good care on both halls. I will miss everyone and I am excited to be going home.

Village Green Health and Rehabilitation

Ms. McDuffie, thank you so much for all the kind words! You have made great improvements! Please let us know if you need anything!

Bobby Turbyfill 1 year ago

Fantastic experience: Village green has very compassionate and caring staff.

Village Green Health and Rehabilitation

On behalf of our entire team at Village Green, we appreciate your kind words!

Linda Britt 1 year ago

Fantastic experience: I felt taken care of here and I enjoyed my stay here for rehab.

Village Green Health and Rehabilitation

Ms. Britt, we are so happy to hear you enjoyed your stay at Village Green. Thank you for entrusting us with your care!

Gary Boggs 1 year ago

Fantastic experience: Everyone here from nursing, therapy and all staff have been very good to me.

Village Green Health and Rehabilitation

So happy to hear, Mr. Boggs! Thank you for sharing your experience with us!

Joyce Kovolenko 1 year ago

Fantastic experience: I had a good stay. I enjoyed the nurses and therapy I had here.

Village Green Health and Rehabilitation

Thank you for sharing your positive experience with us Ms. Joyce!

Betty Evers 1 year ago

Fantastic experience: I had a good stay here at village green. Majority of the staff was good to me. I feel like I have gotten stronger while I’ve been here.

Village Green Health and Rehabilitation

Ms. Evers, you have made great progress while you have been at Village Green. Thank you for sharing your experience with us!

Nancy Spell 1 year ago

Fantastic experience: I think the staff are very nice people and I think the world of them. I wish I could stay here longer! I have no complaints.

Village Green Health and Rehabilitation

Thank you, Nancy! We always appreciate your kind words!

Dale Blackburn 1 year ago

Fantastic experience: I enjoyed every bit of the company I had here. The nurses were always there to help and gave me everything I needed. The therapy here was excellent.

Village Green Health and Rehabilitation

Mr. Blackburn, we are so happy to hear you had a positive experience at Village Green! Please let us know if we can help with anything in the future!

Jean Landon 1 year ago

Fantastic experience: The staff was great. They were very kind, helpful and great people to be around. I feel like I made some friends here that I am going to miss. I am going to miss Robin a lot, she was amazing.

Village Green Health and Rehabilitation

Thank you for all the kind words, Ms. Jean! We appreciate the opportunity to care for you during this time. Please let us know if you need anything!

Terisia Jones 1 year ago

Fantastic experience: I feel like everyone has been very helpful with getting me through my recovery journey to get back home. My therapist Stephen really went out of his way to make sure I had what I needed for my knee. I did not have one bad nurse during my stay and I had many exceptional nurses. Therapy has definitely made me feel stronger and lot more confident. They never let me give up.

Village Green Health and Rehabilitation

Terisia, thank you for taking the time to share your experience with us! We are so happy to hear that therapy was beneficial for you! Please reach out if you need anything from us at any point!

Sharon Sims 1 year ago

Positive experience: This facility was my frist choice. I have been here before and I was happy with my care. The nurses and therapy were good. I really liked how many activities they had for me to do. The atmosphere was very pleasant. Everyone would always say hello to me.

Village Green Health and Rehabilitation

We appreciate you sharing your positive experience with us, Sharon! Thank you for choosing Village Green for your rehabilitation needs.

Margie Eason 1 year ago

Fantastic experience: The staff treated me really well and therapy worked with me. Overall I feel I received the care I needed and deserved. I have been to this facility before and I enjoyed my stay then and that is why I decided to come back here.

Village Green Health and Rehabilitation

Ms. Eason, thank you for choosing Village Green for your therapy needs! Please don't hesitate to reach out to us for anything you may need!

Judson Morton 1 year ago

Fantastic experience: I don't think I could have received any better care anywhere else. I have no complaints about the people who attending to me. They were all great. Therapy was great and I got a lot out of it. I am ready to go home.

Village Green Health and Rehabilitation

Ms. Morton, thank you for taking the time to share your experience with us. We appreciate the opportunity to serve you!

Doris Taylor 1 year ago

Fantastic experience: Thank everyone for the Love and care ya'll gave me when I was there ❤️

Village Green Health and Rehabilitation

Thank you for entrusting us with your care, Ms. Taylor!

David Batchelder 1 year ago

Fantastic experience: I had a pleasurable stay here at village green. The staff here were great.

Village Green Health and Rehabilitation

Thank you, Mr. Batchelder, for taking the time to share your experience with us! Please feel free to reach out to us if you need anything!

myung ja toogood 1 year ago

Fantastic experience: The therapy here was really good. They are all patient and they took good care of me.

Village Green Health and Rehabilitation

Thank you for your kind words! We appreciate you allowing us to be part of your care.

Betty Torres 1 year ago

Fantastic experience: Everyone here was fun and sweet. I really enjoyed my stay here. I felt like I got the care I needed and the strength I needed to be able to go home.

Village Green Health and Rehabilitation

Ms. Torres, we appreciate the positive feedback. We are so thankful to have been part of your rehabilitation journey!

Cheryl Ray 1 year ago

Positive experience: Employees were great. They were all friendly and courteous. My physical therapy and occupational therapy were very good. I only wished they provided wipes.

Village Green Health and Rehabilitation

Ms. Ray, thank you for your feedback! If you would like to discuss further, please contact our Regional Manager, Colleen Powell, at @[email protected].

Joyce 1 year ago

Fantastic experience: The beginning was a nightmare however they listened to my concerns and were able to address them and I was happy with my stay. Vane was amazing she really took care of me and was always smiling.

Village Green Health and Rehabilitation

Joyce, thank you for taking the time to share your experience with us!

Roy Swann 1 year ago

Fantastic experience: The staff was excellent. They took me to all my appointments and addressed all my needs. My aides were fantastic and brought me extra coffee when I wanted it.

Village Green Health and Rehabilitation

Mr. Swann, we are so happy to hear you had such a great experience at Village Green. Thank you for taking the time to share it with us.

Cynthia Long 1 year ago

Positive experience: The staff was wonderful. I wish the food was better. Therapy was good they worked me and got me stronger. Nursing always came when I called.

Village Green Health and Rehabilitation

Thank you for your feedback, Cynthia! We appreciate you taking the time to share your experience with us!

Martha Thornton 1 year ago

Positive experience: The facility was very homey, comfortable and conducive to a long term stay. The staff was lovely and my room felt more like a home setting rather than a hospital. The staff was accommodating to my needs. I had real 1 on 1 PT therapy not just group therapy.

Village Green Health and Rehabilitation

Ms. Thornton, thank you for sharing your positive experience with us!

Mary Willis 1 year ago

Fantastic experience: my overall stay here I'd rate it a 5. everything here has been good and I really enjoyed how friendly and compassionate the staff were.

Village Green Health and Rehabilitation

Ms. Willis, we are so happy to hear you have had a positive experience here at Village Green. Thank you for sharing your positive feedback with us!

Kathryn Middleton 1 year ago

Fantastic experience: Ive been here for 3 weeks and by in large the nursing staff has been great. Some better than others but angeline is top of the list. Same with the CNAs. Therapy helped me with my depth perception.

Village Green Health and Rehabilitation

Kathryn, thank you for sharing your positive experience with us! We are grateful for the opportunity you have given us to care for you!

Ed Melvin 1 year ago

Fantastic experience: I want to praise all the therapy staff for their help. If it had not been for them I wouldn't have been able to go home walking. I am almost back to my pre sickness health. The whole nursing staff and aids have been great. I Praise them for their empathy for me and the other residents

Village Green Health and Rehabilitation

Mr. Melvin, thank you so much for your kind words and for allowing us to be part of your rehabilitation journey! We are so proud of your accomplishments!

Ann Armstrong 1 year ago

Fantastic experience: The whole team here was outstanding. They start your morning with a smile and always come say night to me. They always checked on me to see if I needed anything. It felt like home here. If I could recommend a place for rehab I would recommend village green. I had a very classy up todate room that felt better than home

Village Green Health and Rehabilitation

Ms. Armstrong, we appreciate you taking the time to share your positive experience with us! We love what we do, and we are so happy it shows!

sam ann 1 year ago

Negative experience: My dad 91 + yrs old at this nursing home is supposed to get 2shower baths a week. He is averaging about once a week. Saturday is one of the days he is supposed to get his bath, but they are always short of staff on weekends. On July 27, Saturday he did not get his bath. He was smelling when I tried to put him to sleep at 9:30 PM. When I asked the night staff to confirm if he indeed did not have the bath,they could not be sure because they were no shower logs maintained from the daytime. This negligent behavior is despite when I have a caretaker lady present for eight hours a day after which time I am present with my dad. I have brought this exact issue with the nursing home management many times before but clearly they are not bothered. The staff working at the nursing home clearly say that they are severely shortstaffed. On previous occasions, I had to show my angst to get compression stockings on his lower extremities consistently. In the past, there were days when both lunch and dinner were exactly the same. My dad is a vegetarian all this was potatoes and boiled carrots for lunch and dinner on one particular day. Very poor diet menu.

Village Green Health and Rehabilitation

We are sorry for your recent experience at Village Green. Please know that these are not the standards that we hold for our facility, and we apologize for not meeting those expectations. Please note that this issue has been addressed. If you would like to discuss this further, please contact our Administrator, Makinna Zybas, @[email protected].

Denise Goins 1 year ago

Fantastic experience: I enjoyed my stay. The physical trainers were great. I learned how to use the sliding board and they have helped me stand. I hope to continue to get better at home. I really enjoyed my therapy here I have no complaints.

Village Green Health and Rehabilitation

Thank you for sharing your positive experience with us, Denise! We wish you the best of luck! Please feel free to reach out if you need anything!

Michele Dillon 1 year ago

Positive experience: My mother just got to Village Green on Thursday and they have no wash cloths or towels and no linen that is clean on July 27 2024. And the NA said the linen will not be ready at 10am or later. But finally got her bed changed and got some wash cloths and towels. This is unacceptable. I had to wash my mother up and change her top. This is real crazy up here. Then had to asked for them to come vacuum her room on July 26,2024. Then room my mom is in didn’t have a phone it but after asking for a phone. They got her one. Today July 27,2024 but then my mother started throwing up and I went on told the nurse and they look at me like they didn’t hear me and then I went out there a second time the nurse told me she was getting her medicine. I’m not happy right now. But the young man that’s does housekeeping is very respectful and he’s doing awesome job. Please pray for mom to get out in Two weeks and come home. If you all have any family or friends in a Nursing Facility please go check up on them.Thanks and I will be back with part two. Once my mom is released.

Village Green Health and Rehabilitation

We are sorry this has been your experience at Village Green so far. We are working diligently to resolve these issues. Please feel free to reach out to our Regional Manager, Colleen Powell, @[email protected] at any time if you would like to discuss further.

Connie Strickland 1 year ago

Fantastic experience: My overall experience here has been very pleasant. Everyone here is nice and helpful when I first came i couldn't get out of bed but now I'm able to get up by myself. Therapy has been able to get me to walk with a walker. Nursing gave me my medication on time and worked with me on any adjustments I needed. It couldn't have gone any better

Village Green Health and Rehabilitation

Connie, you have made tremendous improvements! Thank you for allowing us to be a part of your rehabilitation journey!

Phil Fflow 1 year ago

Fantastic experience: The food at first was different but it got better in a few days. Everyone here is lovely and felt like family. They have a big therapy team here and they are wonderful. I got along with everyone here.

Village Green Health and Rehabilitation

Thank you for your positive feedback! We appreciate you allowing us to be part of your care!

Dona Frazee 1 year ago

Positive experience: I was at a different facility and was unhappy so I decided to try this facility. Overall the nursing staff was great. Majority of the time I had good CNAs. Therapy for me was tough but in a good way. I didn't think I was going to recover but therapy pushed me and got me stronger.

Village Green Health and Rehabilitation

Ms. Frazee, thank you for sharing your positive feedback with us and for allowing Village Green to be a part of your rehabilitation journey!

Sally Hughes 1 year ago

Fantastic experience: Everybody is good here. They don't look down on you and are always ready to help. Everyone is so nice and friendly and are always there to help when I need it. I would chose to come back here. The place was always clean. Therapy was awesome and the nursing staff was great.

Village Green Health and Rehabilitation

Thank you, Sally, for taking the time to share your positive feedback with us! We are always happy to hear that someone has enjoyed their experience with us. Please don't hesitate to reach out if you need us in the future!

Betty Quick 1 year ago

Fantastic experience: I've been here for 3 weeks. When I came here to the 100 hall everybody was so nice. When i first came the administrator makinna was very friendly and took the time to answer all my questions. Whenever I needed help they were willing to help me. I got to know everyone from the nursing staff and therapy staff. I am very sad to be leaving because everyone was so nice. I would like to give a shout out to my CNAs and nurses Tina, China, Dione, Christine, Angeline,Vickie, Isolda and Patricia. They really took the time to take care of me. The therapy staff Margarete, maisey, bonnie, and Gladys. They taught me what I needed to be able to do to be able to go home. The discharge planner was great and made sure everything was ready for me at discharge. I would recommend this place and I would chose this place again if I needed therapy. I will miss my village green family

Village Green Health and Rehabilitation

Ms. Quick, we are so happy you had a positive experience with us here at Village Green! Thank you for allowing us to be part of your rehabilitation care.

Shante Lee 1 year ago

Fantastic experience: I was on the rehab hall here and it was quiet and peaceful. The nurses and CNAs were all nice to me and I’d push the call light and they would be in within 5-10 min. Therapy was great and got me back to walking with the walker.

Village Green Health and Rehabilitation

Ms. Lee, we are so happy to hear you had a positive experience at Village Green Health and Rehabilitation. Thank you for sharing with us!

Saundra Hines 1 year ago

Fantastic experience: If I could give therapy 10 stars I would. They have been more than understanding with me. They take the time to listen to me and encourage me. They have made me therapy sessions fun and pushed me when I needed it. Overall they are all great people.

Village Green Health and Rehabilitation

Saundra, we are so happy to hear that you have made great improvements through your rehabilitation journey at Village Green! Thank you for allowing us to be a part of your care!

Pushpa Wilkins 1 year ago

Fantastic experience: They are all professionals here that know what they are doing. They take the time to give you one on one care with a smile. Therapy taught me new things to make me stronger and safer.

Village Green Health and Rehabilitation

Thank you so much for your kind words. We love what we do here at Village Green and we are happy it shows!

veneese turner 1 year ago

Fantastic experience: Serena the discharge planner was very helpful. She took the time to explain questions we needed more understanding. All the care here was excellent no complaints.

Village Green Health and Rehabilitation

Ms. Turner, we are so happy to hear you had a wonderful experience at Village Green Health & Rehabilitation! We appreciate you taking the time to share your feedback with us!

Patricia Donovan 1 year ago

Fantastic experience: Therapy was very kind and encouraging. Therapy made me realize my weaknesses and helped me work on it. The night shift crew always came in with a smile on there face. Robyn was awesome.

Village Green Health and Rehabilitation

Ms. Donovan, thank you for allowing Village Green to be a part of your recovery process. We are so happy to hear you had a positive experience!

Lenora Creighton 1 year ago

Fantastic experience: I enjoyed my stay here. The staff was kind and very good to me and helpful. They were all good people here and so friendly. Everything was good during my stay and I have no complaints .

Village Green Health and Rehabilitation

Ms. Creighton, thank you so much for your positive feedback! We are so happy to hear you had a wonderful experience during your stay with us at Village Green!

Barbara Weirich 1 year ago

Fantastic experience: Everyone here paid good attention to me and gave me everything that i needed. They responded to my call light as fast as they could. The workers here have a hard job but they were nice and did their best. Overall I enjoyed my stay.

Village Green Health and Rehabilitation

Thank you, Ms. Weirich, for taking the time to share your positive experience with us! We are so happy to hear you enjoyed your stay with us.

Dianne Hubbard 1 year ago

Fantastic experience: The therapy I received here has been what I needed to get the strength back in my legs. It has helped me tremendously. I know I still have ways to go but the therapy team here was a great start to my recovery. I would recommend the therapy department here.

Village Green Health and Rehabilitation

Thank you, Ms. Hubbard, for your recommendation! We are so grateful for the opportunity to help you through your therapy journey.

Addie Melvin 1 year ago

Fantastic experience: This was my first time needing to go to a facility. I was first taken to a different facility and I was not happy so I asked to be transferred to village green. My experience here has been more than 5 stars. All the staff here were like family. They were all so nice to me and took good care of me. I would recommend this place to everybody and anybody.

Village Green Health and Rehabilitation

Ms. Melvin, thank you for taking the time to share your positive experience with us! We are so happy you chose Village Green for your care, and we did not disappoint!

Bob Bohanon 1 year ago

Fantastic experience: The therapy was great. I had a lot of therapy that I wished I had some days off. When I first came I was hardly able to move and now I am able to stand and walk. Nursing was also great. I had the nurses Marissa, Audrey and Tina, CNAs Christine and jasmine. My therapy I had Margarete, Kelsey, maisey, cat and Teddi. They were all great to me. We had our differences but they always pushed me to get better

Village Green Health and Rehabilitation

Mr. Bohanon, we appreciate your positive feedback! We are so happy that we were able to be part of your rehab journey! Please let us know if you ever need anything!

Marianne Hall 1 year ago

Positive experience: I have been here 2 times now. My first time was really good here so I decided to come back. The nursing staff has been excellent. They gave me my meds on time and took care of my wounds. Therapy has been great and progressive for me. I got knocked down a few times but they always brought me back and never gave up on me. My cna Christine and my nurse Marissa took good care of me. My therapist Oliver made me feel very special and always supported me through my struggles and made me feel capable of doing anything. The supervisor of therapy maisey helped me in various ways that made me feel like I was a strong person. Everyone here became like family and I will miss them greatly. I wish they could go with me to my next journey

Village Green Health and Rehabilitation

Ms. Hall, your review has made our day! From all of us at Village Green Health and Rehabilitation, thank you for the kind words. We wish you the best of luck on your next journey!

Bonnie Lawrence 1 year ago

Negative experience: My father in law was in there for rehab. We had to have a meeting with the department heads. What a joke. One department head at a time came into his room. It took forever for the meals to arrive. Nurses we very rude and it took forever for them to show up when he rang the nurses call station. The rehab girls were amazing that’s the only good thing I can say about this facility.

Village Green Health and Rehabilitation

We are sorry to hear this was your father-in-law's experience at Village Green Health and Rehabilitation. It sounds like there were some significant concerns, and we would like to follow up with you via phone if you are willing. Our Administrator is Makinna Zybas. She can be reached at [email protected].

Emma Hall 1 year ago

Fantastic experience: It was an unexpected stay but i was pleasantly surprised. I have never been to a place like this and i was very nervous. But the people here were all nice, the room was clean and they all took care of me. The staff is very attentive, kind and considerate. I enjoyed my stay here. I would recommend everyone to come here for therapy.

Village Green Health and Rehabilitation

Emma, we appreciate you sharing your positive feedback with us! Thank you for choosing Village Green for your rehabilitation needs.

Wanda Lake 1 year ago

Fantastic experience: Staff was very helpful and friendly at all times. The facility is clean and I enjoyed my stay overall.

Village Green Health and Rehabilitation

Thank you, Wanda, for your feedback! We are so happy to hear you had a positive experience at Village Green Health & Rehabilitation!

Liz B 1 year ago

Positive experience: The people and staff here are nice. They were helpful in my recovery process. I wish the food was better and the bed was more comfortable.

Village Green Health and Rehabilitation

Thank you, Liz, for taking the time to leave a review! We appreciate your feedback and will follow up with our team. If there is anything we can do to improve your rating, please contact our administrator, Makinna Zybas, at [email protected].

Jeannette Williams 1 year ago

Fantastic experience: I enjoyed my stay here for rehab. Everyone was good to me. I enjoyed my therapy and if it wasn't for them I would not have been able to get out of bed and take care of myself. Nursing gave me my medication on time and whatever else I needed. They kept my bedroom clean and vacuumed every day.

Village Green Health and Rehabilitation

Ms. Williams, thank you so much for your positive feedback! If there is anything we can do to assist you in the future, please don't hesitate to reach out.

Nita Russ 1 year ago

Fantastic experience: I enjoyed my time here for therapy. They were all so helpful and patient. They helped me work on the things I needed to work on to get home. The therapy team was filled with happy people and you can tell they were happy to help me which makes all the difference in the world for people like me.

Village Green Health and Rehabilitation

Ms. Russ, on behalf of our entire team, thank you for your kind words! Excellent resident care is the top priority for everyone at Village Green Health & Rehabilitation! We are so happy to have helped you meet your therapy goals!

Wanda Johnson 1 year ago

Fantastic experience: I had the best care here with very caring people. They were always there and made sure I was safe. The best care I could ever want was here. My mind was at peace and I was very comfortable. The kitchen food was good and tasted like home cooked meals. Therapy was great and helped me walk again and get stronger. Nursing was also good to me.

Todd Waddington 2 years ago

Fantastic experience: The therapy girls really pushed me to become stronger and better. They were persistent and a great group of therapist. They made my therapy enjoyable

Village Green Health and Rehabilitation

Mr. Waddington, we are so happy to hear you had a positive experience at Village Green Health & Rehabilitation! Thank you for sharing it with us! Please don't hesitate to reach out if you need anything!

Lynn Chason 2 years ago

Negative experience: The only reason I gave them one star is because they have electricity on in the facility. My friend was sent there from Cape Fear Valley Hospital for rehabilitation for a broken ankle. She is a severe diabetic, and from the time she was admitted, her blood sugar was never monitored correctly. It reached over 600 several times during her stay. They never administered the correct dosage of insulin. Her care was not acceptable!!!!! She was in Village green for four days. She is now septic as a result of being there and she has pneumonia. Her husband had to call 911 to get her out of there and she is now back in Cape Fear Valley Hospital. If you care about your family and friends do anything in your power to keep them out of there. This place is an abomination and should not be legal , stay clear of Village Green rehabilitation.

Village Green Health and Rehabilitation

We are sorry to hear this was your friend's experience at Village Green. It sounds like there were some significant concerns and we would like to follow up with you via phone if you are willing. Our Regional Manager is Colleen Powell. She can be reached at email [email protected].

M.A. Horne 2 years ago

Fantastic experience: My mother-in-law was here a month and an half ago for rehabilitation. The management, nurses, physical therapists, reception, activities workers, CNAs, as well as housekeeping, all worked together to care for my mil in the best ways possible. When she left, she was stronger and happier than she had been in months. I can't say enough good things about the care we received here! Thanks to everyone who had a part in making her stay a complete success. ~Michael Ann

Village Green Health and Rehabilitation

On behalf of the entire team at Village Green, thank you for taking the time to share your experience with us! We work hard to ensure that every resident receives top-quality care and are so appreciative when that is recognized! We are so happy to hear your mother-in-law is doing great!

Shirley Townsend 2 years ago

Fantastic experience: It has been a new experience for me. This was my first time in a facility. Everyone has been very nice, helpful and they check on me often. I enjoyed working with therapy and walking with the therapist, I feel like I got stronger. Nursing staff has also been attentive to my needs.

Village Green Health and Rehabilitation

Ms. Townsend, thank you for your kind words! We are thrilled to hear that your first experience with us was so positive! Please feel free to reach out if you need anything going forward!

Debra L Franklin 2 years ago

Fantastic experience: These folks have taken care of my mother for about a month. My mother was said to be quiet, what? She loved her nurses and the staff. The place was very clean. My mother will come home in about three hours. Thank you.

Village Green Health and Rehabilitation

Thank you for sharing your experience with us, Ms. Franklin! Our mission is to provide top-quality care and compassionate service to all our residents. We are thrilled to hear that your mother received the care she deserves!

Deb New 2 years ago

Fantastic experience: I was at village green for therapy for 2 weeks. Therapy was awesome. They know their jobs well and are very polite. And they go out of their way to make you comfortable

Village Green Health and Rehabilitation

Ms. New, everyone at Village Green Health & Rehabilitation is grateful for your five-star review! Caring for residents is why we come to work every day. We love what we do, and we’re glad it shows!

Pamela S. Owens 2 years ago

Fantastic experience: I was transferred to Village Green for a 2 1/2 week stay. From the time that I arrived to the time I was discharged, I felt well taken care of . The staff that worked with me built a very good rapport with me, and would call me by name and vice versa. I wasn’t just another patient that they quickly attended to, but they showed care and concern and support when I needed it! I would definitely recommend this rehab to anyone in need of their services! From CNA to the Doctor , Inwas treated well and they made it hard to want to leave! They were a family away from my family!

Village Green Health and Rehabilitation

Ms. Owens, thank you so much for sharing your positive experience with us! Compassionate quality care is our goal with every resident we serve! Our staff greatly appreciates the kind words as well as your recommendation to our facility.

Shelly McNeil 2 years ago

Positive experience: My mother was taken there following knee replacement surgery and developed bed sores. The wound care team has been wonderful! Megan has gone over and beyond to ensure my mothers 's wounds are treated and are on the mend. Thank you Megan

Village Green Health and Rehabilitation

Ms. McNeil, thank you for your review. We understand that you have already discussed matters further with our Administrator. Please feel free to reach out if you need anything else in the future. We look forward to continuing our care for your mother!

Belle Salisbury 2 years ago

Fantastic experience: The staff were not only friendly but very accommodating to my needs. Dr. Willoughby showed a special interest in my concerns and followed through to provide answers for me.

Village Green Health and Rehabilitation

Ms. Salisbury, we are so happy to hear this! Our team works hard to ensure all needs are met, and quality care is received by all. Thanks for sharing!

Ashley Parker 2 years ago

Negative experience: This is an awful facility to bring your loved ones. Proper care IS NOT given! If any care is even given at all, because the workers don’t seem to care about the people here at all. This place will create WAY more problems than your loved one goes in there with. Avoid this facility at all cost!!!

Village Green Health and Rehabilitation

Ashley, this is a disappointing review for everyone on our team. It's important to all of us that loved ones receive the very best care. Please allow us the opportunity to discuss your concerns. You can reach out to Jackie Woolard, Regional Operations Manager, at (252) 402-0174 or [email protected] at your convenience.

George Yourgal 2 years ago

Fantastic experience: Therapy has made me stronger and I really like doing therapy. I feel like I’m progressing towards my goals. The therapy team always correct me to make sure I am safe and doing the right things. I like all the therapist here

Village Green Health and Rehabilitation

George, we're thrilled you're having a positive experience at Village Green. Nothing makes us happier than seeing our residents progress and become stronger. Thank you for taking the time to leave such a thoughtful review!

Jimmie Sapp 2 years ago

Fantastic experience: Bonnie Willoughby F.N.P.C, is a professional and enjoys her job. She pays attention to detail and is thorough. She is very kind and understanding and compassionate. I would like to see more people take the initiative and take care of patients the way Bonnie does.

James Willis 2 years ago

Negative experience: My wife has been here for four days. She was sent here to receive PT for a hip replacement. She has only had PT two times and OT once. The food is some of the worst I have ever seen. Consistently cold, salad without salad dressing. Food is so hard she can't even eat it. Ice cream melted when she received it. Someone needs to look into what's going on at this place. How will our loved ones medical problems improve under these circumstances?? On a positive note, all of the medical staff have been very friendly and helpful.

Village Green Health and Rehabilitation

Thank you for bringing this to our attention. We're sorry to hear about your unpleasant experience. We strive to provide excellent customer service in all aspects. The team would love to speak with you regarding your experiences to look for opportunities for improvement. Please reach out to Administrator Kaia Collins-Frye at [email protected].

George Taylor II 2 years ago

Negative experience: I am posting my sister's review of what she saw first as she was there most of the time with my sister: This facility was the only one in Fayetteville that would take an active radiation patient, so I'm told. With limited options, we toured the facility. It's beautiful and the tour was great. We checked in on Friday afternoon. The weekend told the true story. LIMITED STAFFING on weekends. No one is at the nurse's station on weekends. You can push the nurse's button and wait, wait, wait, wait! The ratio of nurses & CNA's to patients is unacceptable. Look at their open positions listing. They need help! THE PATIENTS SUFFER. Ask for a shower or you won't get one! My loved one arrived Friday, and was showered Thursday, and only because I had to ask. You have to be an advocate for your family members. The food was delicious...compliments to the kitchen staff. Unfortunately, my loved one had to go to the ER from the center. We packed her belongings and never went back. These were my observations, nothing I heard from a third person. My account of her stay: The tour was nice and Admissions greeted us and was very friendly. Facilities looked they were recently renovated and looked beautiful. All staff there were pleasant and friendly. They took my sister in giving us the feeling like she was going to get the greatest of care. My sister contracted a cough that was constant and you can hear her wheezing and in respiratory distress, they 1 dose of Robitussin on a Tuesday afternoon and never got another dose until late Wednesday because "she didn't ask for it", no order from the doctor etc. Had to demand a chest x-ray that they said was negative but once admitted back to hospital on the SAME day it was Pneumonia. She is immune deficient due to chemo/radiation but they didn't seem to care about that. She is diabetic but kept giving her sweet tea, when i asked for a substitute the person just rolled their eyes and told me we probably can. Room was not cleaned daily as potato chips on the floor were in the same place for 2 days. Staff didn't fully know how to work the Hoyer Lift as they were hitting the ceiling fan trying to move her to her bed. She sometimes wasn't fed before going to her chemo/radiation appointments so they gave her dry cereal to snack on. When she was transported back to hospital we were told all of her meds were transported with her and she needed her chemo med especially. I called the facility to ask about it and i was placed on hold for almost 10 mins!!!! I decided to drive to see if they were found and the front desk girl gave attitude and then the person looking said "you hung up on me"!!! After 10 mins what did you expect? They said we don't have her meds but 30 minutes later the meds were found. Just bad business from Admin to support staff. Thank the lord for the 1 nurse who was there the weekend her blood sugar was low as she cared for her like my sister was family.

Village Green Health and Rehabilitation

Thank you for bringing this to our attention. I’m sorry to hear about this unpleasant experience. We would love to have a conversation with you to learn more about your interactions so we may address the concerns promptly and accurately. Please contact me, Kaia Collins-Frye, at [email protected].

Dae 2 years ago

Negative experience: Our mother was at Village Green for 10 days, when she experienced a serious foot injury that was discovered by a family member. Staff NEVER gave reason for what cause the injury. Four days later, she was taken back to the hospital for treatment. The staff was negligent to her care and communication was minimum post injury. I would not recommended bringing your love ones here. Please DO NOT be like us and not listen to the reviews!

Village Green Health and Rehabilitation

Superior patient care is the top priority for everyone at Village Green. We are reaching out to your family to discuss your concerns. In the meantime, feel free to contact Jackie Woolard, Regional Operations Manager, at (252 ) 402-0174 or [email protected].

Linda Ankney 2 years ago

Negative experience: My Aunt was taken there after having surgery to do rehabilitation. She had to wear a colostomy bag while in there due to a tumor being removed from her colon which was supposed to be changed often as needed. She also had a cyst removal from her abdomen that had to be cleaned daily. She got sent back to the hospital after a few weeks due to getting sepsis all throughout her body. It wasn't caught in time and she passed a few days later in the hospital. I feel it was negligence on their part for not sending her to the hospital sooner. Do not take your loved ones to this place! Phone also didn't work properly and you could never hardly get through but if you did by some chance the nurse answering are very rude!

Village Green Health and Rehabilitation

Thank you for bringing your concerns to our attention, Linda. We take these matters seriously and have attempted to contact you. Our team would appreciate the opportunity to speak with you. Please contact our VP of Operations, David Fardulis at [email protected].

Delia Vasquez 2 years ago

Fantastic experience: I would like to thank all of the staff here for the wonderful care they are providing for my grandmother. She calls me everyday and compliments the food and care she is receiving. I couldn’t think of a better facility for her. My family is very appreciative.

Village Green Health and Rehabilitation

Thank you for sharing your grandmother's wonderful experience with us. Great patient care and happiness is what the entire team wants our residents to experience.

Sawyer's Paw Pro Paw Guard 3 years ago

Negative experience: Never ever ever, go to this placeToo many complaints to list! It's nasty, it's dirty,Staff is incompetent and they do not listen to the patient.I feel lucky to have gotten out alive!

Village Green Health and Rehabilitation

Hello, we are very sorry to hear that you feel you did not receive the level of care you deserved. Our staff are trained to assist with a wide range of health concerns, promptly and respectfully — providing the best quality of life possible is our top priority for each resident. Please contact our Regional Administrator, Jackie Woolard, at [email protected] or call 252-402-0174 with further details to assist us in investigating your experience.

Tiffanie Hayward 3 years ago

Negative experience: My grandmother was just sent there for rehab on broken ankle. She was not given any breakfast and no way to get to the bathroom. She was sent there yesterday from the hospital and my family checked her out today. Not a good place for your loved ones.

Village Green Health and Rehabilitation

Ms. Hayward, we're sorry to hear about your grandmother's experience at Village Green. We want to speak with you about your concerns if you are willing. My name is Jackie Woolard, Regional Operations Manager, and you can reach me at (252) 402-0174 or [email protected].

Shane Edge 3 years ago

Negative experience: The admissions staff at Village Green is the most unprofessional group of people I have ever dealt with. This place is ALL about the money. They out and out lied to me about insurance issues and were very rude on the phone once I actually got to speak with someone as far as certain procedures. Good luck to anyone considering this place.

Village Green Health and Rehabilitation

Shane, thank you for sharing your concerns regarding your recent experience with admission. Please accept our apology for any inconvenience. If you would like to discuss a detailed financial breakdown, including fees mandated through Medicare, please contact our Regional Administrator, Jackie Woolard at your convenience: [email protected]

Pam CRISCOE 3 years ago

Negative experience: My mother was in Village Green for 5-6 weeks. During that time she was left in the bed with urine soaked gown and sheets from about 6am to lunchtime twice. Buzzed she had to go to the bathroom several times when she tried to hold but was wet before anyone came. Asked for oatmeal for breakfast and only received less than 6 times. She’s 89 but her mind is sound. There were a few good nurses and cna’s but for the most part I wouldn’t recommend. Thanks to Medicare she was booted out and can’t even stand.

Village Green Health and Rehabilitation

Ms. Criscoe, I am sorry to hear about your mother's experience at Village Green. If you are willing, I would like to follow up with you personally regarding these concerns. My name is Jackie Woolard, Regional Operations Manager, and you can reach me at (252) 402-0174 or [email protected].

Nate J 3 years ago

Fantastic experience: This senior living community is the best in the area. The staff and atmosphere are welcoming and loving.

Richard Rundus 4 years ago

Negative experience: I speak from experience when I say this is a horrible place. Just read the recent reviews and it will tell you everything you need to know.

Village Green Health and Rehabilitation

Richard, we are truly disappointed to hear this feedback. Our Regional Manager, Bridget Haupt , will follow up on the matter. Please email her at [email protected] with additional details.

Brittany Follett 4 years ago

Negative experience: Do not go here if you are unable to get out of your bed on your own! Document your entire body with your Doctor before you enter this facility, so you know whether you had bed sored before, or after coming to this facility.

john locklearjo 4 years ago

Negative experience: This place doesn’t even need a star, however, i find it funny that you have to give at least one just to tell how sorry this place is! My grandfather went here for rehab. He was in the best spirits when he left the hospital! I watched this man go from singing and whistling everyday, to crying and begging to leave! He was always scared to talk on the phone and he would look around before saying anything about the food or service! He would have to beg them to take him to the bathroom, and multiple times they were too busy, so they just threw a dipper on him. He hated dippers, and being a man, it really embarrassed him! This place broke his spirit and his fight! Regardless of what they say, i hold them and their staff, responsible for his death! Only they know what happened in his final minutes! I have read all the reviews and it looks like this place was pretty good before covid! But then again, they had family members in and out! Since covid, it seems they know they want be having visitors so they just don’t care. And i think they are silencing the residents with fear! Please DO NOT take your family here, and if they are here, keep a watchful eye. And i mean like every 10 minutes! SHUT THEM DOWN! DO NOT LET THEM USE YOUR LOVED ONES AS A PAYCHECK!

Village Green Health and Rehabilitation

Mr. Locklear, thank you for reaching out. Please accept our condolences.To protect the resident's rights and better address your concerns, please contact our corporate hotline: SanStone Health & Rehabilitation Hotline — (888) 413-6811.We also encourage you to speak with our Vice President of Operations, Jennifer Robinson.You can reach her directly at (828) 606-2286 or [email protected].

Chase Green 4 years ago

Negative experience: Literally the worst place ever. Do not let your loved ones come here. The staff is LAZY. It looks and feels so depressing. The rooms aren’t as clean as they should be. The nurse had an AirPod in which is very unprofessional. I wouldn’t even give it 1 star.

Village Green Health and Rehabilitation

Chase, this is very unfortunate to hear. We hope that you’ll give us the chance to make this right. At Village Green Health & Rehabilitation, we try our best to make sure everyone has an enjoyable stay at our facility.Please contact us at your earliest convenience at (910) 486-5000 .

Tracey Washington 4 years ago

Negative experience: This is not a good place for someone you care about. The only staff member that was amazing is Ms. Pat the receptionist. They did not return more than half of my father's belongings, the nurses took all of the can goods I brought up there for him since he could not eat their food, No one answers their voicemail, they discharged him without his medication or prescriptions knowing he wouldn't be seeing his primary for at least a week. MAINLY THEY SENT HIM HOME KNOWING HE NEEDS 24 HOUR CARE AND IT WAS NOT AVAILABLE AT HOME!!!! They also sent him home with a wheelchair and the house is not wheelchair accessible and extremely heavy.... Terrible facility

Jessica Kochuyt 4 years ago

Fantastic experience: I have been an employee at the facility for over 8 years. Worked with many great nurses as well as CNAs. Sanstone works hard at creating a family environment that cares for both residents and employees.

Rose Snowten 4 years ago

Fantastic experience: I've been working a VG for 1 year and I really enjoy being there. When I report to work,vi don't feel stressed nor pressured. I've encountered a lot of nice family members without any problems. VG has nice,professional nurses and department heads. Everyone willing to help. No one perfect and we are all human. .

ScM Me 5 years ago

Negative experience: UPDATE...Be aware that Hall 3 is set apart for long term residents. The Rehab/Nursing sections of the facility offer short term medical rehab services. Carolina Inn is a separate facility.... 2018..The long term care facility has not always been and will not be perfect, yet it maintained a commited respectable reputation in this community for many years. I have sadly witnessed long term care suffering a serious decline in the level of resident patient care, a loss in highly respected and caring floor staff, and a decline in facility suitability for resident long term care since being sold by Village Green to SanStone in 2017. .. care has become less than dignified, neglectful resident care is the norm, patient comfort in a safe environment is disregarded, hydration neglect and food intake are not monitored, long delays in response times to resident calls for assistance are the norm, falling extremely short of the directors guaranty for expedience. It's not been uncommon for some aides to 'repeatedly' turn off resident call for assistance light and leave the room without attending to needs. Resident hygiene practices are being disregarded and neglected by some staff, resident requiring a presence or assistance with mobility to use the bathroom is often made to wait a mentally and physically painful 15, 30, 45+ minutes or more causing the cruel indignant need to soil on oneself (a serious form of neglect that lends to the development of serious health issues.) A call for assistance by residents is too often regarded as bothersome. Laundry facility services are a source of constant complaints and a costly nightmare to residents and family. Complaints that often result in defensive attitudes and a visible increase in bad performance by staff instead of improvement.

Sharon Rivera 5 years ago

Negative experience: ~sanitation grade C ~ unhealthy food choices not diabetic /hypertension friendly ~roaches ~ inadequate rehab. Every resident was in a wheelchair. ~ sheets not changed daily ~calls NOT ANSWERED immediately. 20-30 minute wait time. ~ staff encouraged using "Depends" instead of encouraging bathroom autonomy.

Natalie Swann 5 years ago

Fantastic experience: Warm, friendly and highly skilled staff! Caring and knowledgeable on the needs of my family member, which was so important with regards to my decision on which Rehab to choose. I highly recommend!

Clarissa Norman 5 years ago

Fantastic experience: Here from 15 October til 29 October to visit mother and it was a pleasant time with each visit. All personal were kind and helpful if needed, mother's stay here was pleasant at all times. Now mother's review, I had no complaints about being here , was ready to go home from day one but all was good to me. I would reccomend Village Green to any friends that need this sort of assistance . Thank you Village Green for all you did for me to make sure I was ready to go home to take care of myself as I stated daily to the nurses and therapy people and the doctor but it was their call not mine as to when I was ready for home and finally that day did come and I was discharged home. Again thank you . Sincerely, Julia Livingston

Village Green Health and Rehabilitation

Thank you so much for your kind words and thank you for entrusting us with your care. It was a pleasure having you as a resident. If there is any way we can assist you in the future please don’t hesitate to reach out at any time.

Jeremy Jones 5 years ago

Fantastic experience: Professional and courteous staff, beautiful facility, highly recommend

Mandalyn “DogsRulez” M. 5 years ago

Fantastic experience: Wow! This has to be one of the best, if not THE BEST Nursing Facility I've ever been in! So clean and smelled amazing everyday. My grandmother was in there after a total hip surgery and the staff were all amazing.(so many to name) From receptionists to therapy, to nurses and all administrative staff....they were all so friendly and caring for her. Everyone seemed to always have a smile on and offered assistance where needed. To the VG staff, we thank you for all that you have and do everyday. My grandmother is healthy and we couldnt be more pleased!

Village Green Health and Rehabilitation

Thank you, Peggy, for your kind words. We strive to provide the best possible care to all our residents.

Jessica Eason 5 years ago

Fantastic experience: From staff, to building, down to cleanliness this facility is 5 stars in every way!! Highly recommend!!

Misty Nobles 5 years ago

Fantastic experience: I absolutely love this place!! The employees are very alert and hands on and super friendly!! Very helpful to the patient and guests!! A special thanks to Zakiya Mclairin (treatment nurse) Janel Cox (LPN) and Shieka Lawrence ( supply coordinator). These ladies were awesome!!

Lucy Yates 6 years ago

Negative experience: Hi my mother has been in this SNF for 2weeks. I live outside of the area. I am listed as a contact to get information for the professionals to speak to me. I have been unable to speak to the doctor. I have been unable to speak to the director of nursing. I have been unable to to speak to the social worker for two weeks. I work full time and am trying to find out how my mother is. This is not right and family needs information. This place is very unprofessional I would not let my mother stay here again.

Suzanna Chastain 6 years ago

Fantastic experience: Village Green, by far, has to be the best Rehab and long term care facility around. My mother had been in and out of facilities over the last several years. She recently passed. Village Green went above and beyond for my mother and my family. I could not imagine a better place or environment. The staff was phenomenal.

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