Pleasanton Physical Therapy
Information about Pleasanton Physical Therapy
94588, Pleasanton
Opening hours
- Monday: 8:30 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 8:30 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 8:30 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Pleasanton Physical Therapy: Reviews
Fantastic experience: Pleasanton Physical Therapy (Back on Track) has been great in my recovery. My physical therapist, Shilpa , has been instrumental in my progress. She attentively listened to my concerns & put a program together to help me improve my range of motion & minimize my pain. With her help & encouragement, performing the exercises in office & executing the at home exercise plan, I’ve made tremendous strides in my health journey.
Fantastic experience: Exceptional Care and Expertise at Pleasanton Physical Therapy from Dr. Ishani and team. I cannot say enough good things about the care my mom received from Dr. Ishani at Pleasanton Physical Therapy. My mom had knee replacement surgery on both knees, and Dr. Ishani played a pivotal role in her recovery journey. From the very beginning, Dr. Ishani was incredibly helpful, patient, kind, and caring. She not only guided my mom through every stage of her post-surgery rehabilitation but also provided immense emotional support, which made a huge difference in her confidence throughout the process. Dr. Ishani’s expertise in managing pain and swelling was remarkable. She used a variety of techniques to reduce the swelling and ease the pain, and my mom always felt significant relief after each session. Her approach was thoughtful and tailored to my mom’s specific needs, ensuring steady and noticeable progress. She was also patient beyond measure, always explaining every movement, stretch, and exercise in a way that was easy to understand and follow. She made sure that my mom was comfortable while pushing her to make the progress necessary for a full recovery. Beyond her professional skills, what truly stood out was Dr. Ishani’s genuine care. It wasn’t just about treating the physical symptoms—she took the time to listen to my mom, understand her concerns, and adjust the therapy plan accordingly. This personal touch made all the difference in building trust and motivating my mom to stay consistent with her exercises, even on the tough days. The entire staff at Pleasanton Physical Therapy was also exceptionally good. Every interaction we had—from scheduling appointments to following up on sessions—was smooth and professional. The facility itself is well-maintained, with a warm and friendly atmosphere that instantly puts you at ease. The other therapists and staff were just as attentive, ensuring my mom always had a positive experience during her visits. In summary, I highly recommend Dr. Ishani and the entire team at Pleasanton Physical Therapy to anyone in need of excellent physiotherapy care. Dr. Ishani’s dedication and expertise were instrumental in my mom’s recovery, and we are incredibly grateful for everything she did. If you are looking for a compassionate, skilled, and patient physiotherapist, Dr. Ishani is absolutely the one to go to. The facility as a whole also deserves a big shout-out for creating such a positive environment for healing.
Negative experience: Front Desk My physician sent a referral to PT at the Pleasanton office and the front desk did not bother reaching out to me. A week later I called and all I got was a lame excuse. So if your physician sends this facility a referral make sure you follow up with them cause they won't reach out to you. Finance Department They have a policy in the Pleasanton office if a client is sick. It is suggested cancelling the appointment or they will charge $75.00. I was sick, feeling dizzy, light headed, weak and fainting. I called immediately that early Monday morning to cancel which was no problem. Unfortunately, I was billed for cancelling the appointment anyway. I addressed the issue with the lady at the front desk who works in the finance department and somehow it became an argument with her. There were no signs on Friday I was getting sick until Monday morning when I woke up. So beware, you will be charged $75 for cancellation regardless of whether you are sick or not and have to be comfortable with that. Another MAJOR drawback is their billing department in Walnut Creek. The service for PT was only rendered for one month and stopped in early March. Till this day (which is almost the end of the year) the billing department is still sending me bills in increments. I honestly cannot understand how they are coming up with these crazy amounts. I made all my payments what I owed each appointment and somehow they are telling me I owe them more. The problem is the way they do it. In the statement it does not show what the charge is for, only the date but no mention of what exactly. Every other month a new bill lands in the mailbox and the person I talked with on the phone regarding the bill told me it's the last one but it is not. It keeps coming. Twice already they sent a bill for the same charge again after we already paid the first bill. We mailed the check well before the second statement date and they cashed the check before we received the duplicate bill. The way the billing is done it is really difficult for clients to spot their mistakes. The everlasting impression of them is scraping the bottom of the barrel. I did not like their service to begin with and was happy to get rid of them after a month, but unfortunately, they show up like Chucky without the knife but with the billing statement instead. Be mentally prepared for the billing you are going to be faced with after your treatment. Physiotherapy The female physiotherapist who was treating me seemed kind in her manner but the caveat was that she indulged in gossip with her coworkers. I would show up on time 5 minutes before my appointment, check in and wait to be seen. I would wait for 7 to 10 min and ask the front desk if my physiotherapist is aware of my arrival. On many occasions the front desk person would go into the office where the rest of the physiotherapists hang out and inform them their appointments are waiting. What I would notice passing the office is that the physiotherapists (not the PT assistants) are gathered and chatting away in their daily gossip. I sat in the room close to the office where you can listen to their conversations. After another 5 to 7 min my physiotherapist comes into the room. She spends less than 5 minutes with me then hands me off to her assistant and disappears in the office again to engage in her gossip activity. During one appointment with my physiotherapist, she mentioned that everyone is stressed and has to look busy because her boss was in the office. Cleanliness of The Facility The facility and rooms are always clean. The PT assistants are always doing a great job cleaning after each client. I have seen them wipe down and disinfect the rooms and all the equipment. Gathering all the used sheets and placing them away and covering the treatment table with fresh sheets. To The Owner Of This Establishment: Please take this review as a constructive criticism. Perhaps the 1 star reviewers are showing you a way to improve. Pay attention to the real problems, not compliments that stroke the ego.
Fantastic experience: Wonderful place wonderful professional people. If I need physical therapy again I’m going here. Ishani and Shin especially terrific!!Thank you!!
Hi Ann,Thank you for leaving us a review! We are happy to hear that your experience in our office was wonderful and we will always be happy to assist you with your PT needs in the future. If there is any way to make our office better, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: I absolutely love PPT. Everyone was so nice and made me feel very comfortable. I had tried another PT and did not like the technique and facility very much. One therapist took a particular interest in my knee replacement at PPT and I was thrilled! Apoorva was amazing. I was very impressed and thankful for her skills in getting me back to being able to do the things I love. I would highly recommend this company to anyone needing physical therapy! Jerry Alden
Hi Jerry,Thank you for leaving us such a lovely review. We feel the love and are happy that you are pleased with your visits at our office. We do our best to be a personable yet knowledge about our patients concerns as possible. If there is anything we can do to make your visits with us better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Dr. Apoorva Phadke is an outstanding physical therapist. A shoulder specialist, she is skilled in providing many modalities of care to improve your condition. She will take spets above and beyond the usual care to show care and concern about your overall well-being. All the support staff such as Jake and Vikram were very helpful. My shoulder rapidly improved under her care.
Hi Deborah,Thank you so much for taking the time out to leave us a review! We are glad to hear that your experience with us was to you expectation from our support staff to our providers. If there is any way to improve our office, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: Pleasanton physical therapy was referred to us on a list by our orthopedic surgeon, Dr.Bell. We gave a few places a try after my son broke his elbow, but no one entirely connected with my son the way the therapists at Pleasanton Physical Therapy did. Alex was among those, but after we tried to make our follow-up appt, we found out he was no longer there!! I'm disappointed we can’t do my son’s follow-up appt with him because he has around 5 degrees left or less!! He’s been a part of our unthinkable journey! Many have them been! Jake and Sarah have also taken good care of him! Sarah got assigned to me for my back pain! Yes, I caved in and got looked at, too, and have since found better posture! Let’s not forget the front desk!! Michelle, Saarth, and Jayda are so friendly at check-in and always make sure we are checked in and have our follow-up appts ready to go. They were also a part of our journey and always asked how me and my son was doing. Just a very thoughtful group! I'm happy we landed there! A place is just a place until you fill it with thoughtful individuals.
Hi Rebecca,Thank you so much for leaving an incredibly kind hearted review. We are saddened from the depature of Alex from the team but we know that he is off to bigger and better adventures. We are happy to hear that all of our staff from the front office to the back has been has been part of and made such an impact on your journey to recovery. If ther is anything we can do to make your visits with us even better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: I have been going to Back On Track for Physical Therapy since I got my knee surgery, and it’s been an amazing experience with Shilpa. She is so understanding, she has been helping me recover faster than ever! It’s a great place to visit, highly recommend!!!
Hi Amarjit,Thank you for taking the time out to leave us a review. We are happy to hear that your experience and the service provided by Shilpa and the staff had met your expectations. If there is anything we can do to make your visit better, please do not hestitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: Apoorva is a miracle from God!!! If you are in pain she will definitely get you OUT!! Miracle hands is what she has!! I come out of there with a new back once Apoorva is done with my back!! She is the best!!!!
Fantastic experience: Understood my back issues on the first appointment. Showed me appropriate exercises and followed up with progress and changes on each visit. Very happy with Back on Track.
Fantastic experience: I had a good experience at Pleasanton Physical Therapy. I was referred here by my doctor for neck pain. Dr Apoorva and her team helped me feel better. I recommend them highly.
Hi Amany,Thank you for taking the time out to leave our office a review. We are happy to hear that your visits with us were beneficial in getting you back to 100%. If there is anything more we can do to make our office better, please do not hesitate to reach out to any of our staff memebers.Best Wishes.
Fantastic experience: I had a fantastic experience at Pleasanton Physical Therapy. After weeks of shoulder surgery I was referred there and I worked with Dr.Apoorva and was very happy with the progress. I recommend them highly. All the support staff including Justin, Jake, Crystal and front staff was very helpful and kind.
Fantastic experience: The staff has been friendly and professional. Sarah, my Physical therapist, has been great to work with.
Hi Greg,Thank for you taking the time out of your day to leave us a review! We appreciate the kind words and glad to hear that your visits with us have been welcoming and satisfactory. If there is anything we can do to make our office better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: My physical therapist Shilpa has been excellent for me with my arthritis related pain and difficulties. She has provided therapeutic relief for my neck, shoulders and knees. Shilpa is caring and highly competent. I am grateful to have found this place and Shilpa.
Fantastic experience: Contrary to prevailing wisdom, not all physiotherapy (P/T) organizations are created equal. There's P/T and then there's Back on Track (BoT). My previous experience with P/T (circa 2005) was underwhelming. It did nothing, or very little, for my condition. Similar experiences are also reported by every friend I've surveyed. BoT is THE exception. The accurate assessment and targeted treatment (for the same condition I had in 2005) has been nothing short of MIRACULOUS because my PT is extremely well trained and very experienced. The BoT staff are also very helpful and accommodating. I'm so grateful that my doctor referred me to BoT. If you have a condition that you, or your doctor, even suspect might benefit from being assessed by a PT, forget everything you think you know about physiotherapy and head straight for BoT. You will not regret it.
Fantastic experience: I have had a wonderful experience at Pleasanton physical therapy! I received therapy for severe chronic back pain. Each of the physical therapists, therapy technicians, and office personnel were professional, friendly, compassionate, and skilled at their craft. Their modalities, guidance, and individualized home exercise program resulted in the resolution of my pain. And I learned valuable strategies to address any future pain that may recur. I would definitely come back if I ever needed physical therapy again and I will definitely refer friends and colleagues who are in need of physical therapy. Thank you for a great experience!
Fantastic experience: I had a fantastic experience at Pleasanton Physical Therapy. After months of femoral nerve pain in my leg I was referred there and within hours of my first visit with Dr Shilpa Fnu I felt relief. I recommend them highly.
Hi Kirk,Thank for taking the time out to leave us a review! We are glad to hear that your experience with us was fantastic and you were able to feel relief from your pains so soon. If there is any we can improve our office, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: Knowledgeable, competent, patient & kind professionals. My PT Apoorva was great, responsive & helpful!! As were other staff I interacted with, especially Justin, Crystal & Adam. A positive, healing experience! I highly recommend them!
Negative experience: A very disappointing experience, unfortunately I believe this fast-food approach is the future of our health care system. Let's break it down. Facility - lot's of rooms that are semi-private, clean space, decent amount of equipment, but they really try to pack as many people in as possible. Physical Therapist - my experience was so-so, I've been to PT before where they sat with me for the full hour, did multiple stretches, pressure point, massage, and had me do some exercises with them - this was not the case here. You see the PT for ~10 minutes, they are distracted, and then they pass you off to an assistant. PT Assistant - they are distracted, they don't watch you carefully, will wander off, or be looking at their phones the whole time. Once the PT Assistant is done walking you through some exercises, they hook up a tens machine and leave you for 10 minutes (maybe longer in some cases, especially if they forget about you). While I was hooked up to the tens, I noticed one of the assistants who was supposed to be helping a patient, was on his phone the entire time. Scheduling - very easy, but then again, I think they just like to pack you in. I wanted to stick with the same PT every time, so I had to wait a week for my 2nd appointment. They do send you reminders which is nice. Overall, this approach to PT is too impersonal for me, I believe a PT should spend the full hour with you, really focus on your well-being, and come up with a recovery plan. There's nothing on here that I couldn't have learned by looking up exercises online. I receive much better care from my acupuncturist than I did from the PT team here. It seems like a lot of people like it here, but maybe they've never had, what I would consider, a really good Physical Therapist before.
Thank you for your detailed feedback. We apologise that you did not have the experience we intended for you. We will take note of all your points and work on improving our patient experience. We do request our patients to allow therapists to see you for 3-5 sessions prior to deciding if the treatment is working for you. Once again, thank you for your feedback, we wish you the best for your recovery.
Fantastic experience: I could not be happier with Pleasanton Physical Therapy! The entire staff has gone above and beyond making me feel like a VIP. I’m especially grateful for my therapists Ishani Shah DPT and Alex Jerez PTA. They have been so knowledgable, compassionate and gentle. I’m thrilled with my progress because of them and their amazing support staff! I highly recommend this clinic!!
Hi Ms. Sharon!Thank you so much for taking the time to leave us such a great review! We try to provide the best service possible as well as a treatment plan that is custom made for each individual patient need. I'm glad that the team here has been helpful in your recovery. If there is anything we can do to make your visits with us better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: --- Update 12/18/2023 Since my last visit to this PT, my life has been a roller coaster. Post pandemic, I was diagnosed with Rheumatoid Arithritis. Every joint and muscles around them were so stiff. My RA doctor recommended PT to gain and keep some flexibility. Couldn't think of a better place than Pleasanton Physical Therapy. This treatment started at their new bigger facility. Convenient location, bigger space, relaxing ambiance. Most importantly, an awesome group of therapists and aides. Bhoomika, Shilpa, Apoorva, Kim, Hiten are all very knowledgeable, friendly, motivating. Surrounded by a bunch of young aides (Crystal, Jake, Justin, Adam and Sarth to name a few), the environment is youthful and energetic. Thank you guys for helping me with my recovery! ------ old ----- Neethu was very knowledgeable and treated patients with care. With her help, I was able to get back to my preferred activity sooner than I expected. Only thing if I have to nitpick, that would be the size of this center. Bit smaller for the amount of patients they see at their peak hours. Felt bit claustrophobic at times.
Fantastic experience: I was referred by my doctor to Pleasanton physical therapy for my knee pain. My therapist Dr. Apoorva and Dr. Bhoomika have done a great job. They were knowledgeable, caring and motivating. All the staff is very helpful and checks on recovery every time you walk in. The Rehab place is well equipped and clean. I would recommend this place to friends and family. Best wishes
Fantastic experience: All the staff are knowledgeable and helpful. Appointments are scheduled fast. Changes and reminders are make ahead of time for my convenience. Therapist listens carefully and answers questions appropriately. Treatment plan is provided and explained carefully and clear. Ishani and Apoorva have been very professional and helpful. Assistants are helpful and explain to me the therapist care treatment each Visit, they are careful and thorough each time. The place is always clean, everything is ready germs free for each patient. You are greeted with courtesy. Appointments are on time. I am a very grateful patient and I highly recommend this place for a helpful and supportive recovery. Thanks
Hi Jenni!Thank you so much for taking the time out to leave us such a great review! We do our best to provide the best service possible as well as a treatment plan that is understandable and comprehensive. If there is anything we can do to make your visits with us better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Bhoomika Patel has helped me in getting through my recovery process. She is very knowledgeable, compassionate the treatment protocol was explained very well. I want to thank all the staff at Pleasanton Physical Therapy for their exceptional service and contributing to my healing process.
Fantastic experience: I had a great experience with Pleasanton Physical Therapy. I went there due to knee pain and my therapist Apirva took really good care of me. Diagnosed the issue and gave me right exercises that my pain went away and my knees became stronger. I am now able to run even better than before. It was also ver educational. Highly recommended.
Fantastic experience: I severely injured my back about six months ago. I was in pain and couldn't do my daily activities. My doctor recommended doing physiotherapy, I went to Pleasanton PT. They brought me back to my normal life within five months. I am now completely mobile and am able to do my regular activities at ease. I had Apoorva as my therapist, who is highly experienced and knowledgeable at her job. At first she provided me with a proper evaluation and an initial course of exercises. After I became comfortable with those, she guided me in ramping up to resistance exercises. Apoorva has been very attentive throughout my progress with the therapy and provided active supervision. I also had Alex as my core-strengthening exercise guide. Alex is very good with technical understanding, he listens carefully to his patients and provides right customizations of exercises wherever it is required. I had a great experience working with Pleasanton PT therapists and would highly recommend them.
Fantastic experience: Very polite and knowledgeable people.
Fantastic experience: Excellent attitudes across the board.
Fantastic experience: Been very happy with both the facility and the people. Alex and the whole team have been very helpful rehabbing my back and the practice is very well equipped, clean and spacious. Highly recommend.
Fantastic experience: Friendly and knowledgeable, know what they are doing. Good job.
Positive experience: The Physical Therapists and assistants are amazing at Back on Track. Thanks for making me feel so much better!
Hi Laurie,Thank you for leaving us a review! I am glad to hear that your experience with our staff was great and you are feeling much better. If there is anything that we could have done to make your review a 5 star, please feel free to let any of our staff know. We are always looking for ways to improve ourselves.Best Wishes.
Fantastic experience: Shilpa physical therapist , Jacob & Justin are awesome, so kind &always happy to help clients, I would recommend this facility & staff strongly
Fantastic experience: Had a great experience at this location. Staff and therapists were extremely helpful and made the experience very unique for me!
Fantastic experience: Excellent facility and very experienced and friendly therapist/staff.
Hi Devang,Thank you for taking the time out to leave us a review! We are glad that we are able to meet your expectations of being an excellent facility. If there is anything we can do to make your experience better, please do not hesistate to reach out to any of our staff memebers.Best wishes.
Fantastic experience: The best physical therapy! Super knowledgeable and friendly staff.
Hi Alia,Thank you for taking the time out to leave us a review! We are happy to hear that you overall experience in our office as positive. If there is anything we can do to make you experience with us better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Shilpa was a very good therapist and a wonderful person. All the staff did their best to help me get better. And I did, in fact, get better!
Hi AnnAlia,Thank you for taking the time out to leave us a review. We are so glad to hear that you had a great experience and are getting "Back on Track!" If there is anything we can do to make your experience better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Fabulous group. Helped me with neck, shoulder and vestibular issues causing vertigo and dizziness, A specialty that not all Physical Therapist have. Thank you, Shilpa and team! You helped get me back to work and life back on track!
Hi Christina,Thank you for taking the time out to leave us a review. We are happy that we were able to get you "Back on Track" with regards to you neck, shoulder, and Vestibular issues. Vertigo is a special Diagnosis that not all PT places provided but we hope to continue being your go to PT office. If there is anything we can do to make your experience better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Bhoomika is an awesome physical therapist. She is truly helping me with my recovery. The technicians are all awesome. Special thanks to Jacob, Vincent, Crystal, Lauren, and Carlos. Tylia and Adam always have a big welcoming smile at the front desk. This is truly a great place for PT. Highly recommended. Sorry I left out Ignacio on my initial review. All of the staff here is great!
Fantastic experience: I was referred by my doctor to back on track physical therapy Pleasanton. I dislocated my knee cap. All of the staff are excellent, kind and courteous. They all work together as a team. I was really apprehensive my first visit scared for anyone to touch my knee. They were so caring and reassuring. I am still amazed of their knowledge of the body and how best to take care of your injury. I know if it wasn’t for my therapist shilpa, Jake and Ishani I would never be able to walk normally. If you have an Injury I highly recommend them . I’m forever grateful to them.
Hi Debbie,Thank you so much for taking the time out to leave us a review! I am glad to hear that your experience with us was excellent and we were able to get you "Back on Track" (: We do our best to provide the best care so if there is any way we can make your visits with us better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: I have been to many physical therapists in the bay area and Pleasanton Physical Therapy is the best. They are all very friendly, knowledgeable, professional and hard working. I've been there for both physical challenges and injuries and the solutions that I've received there are innovative, specific, and effective. They have shown an outstanding personal commitment to my full recovery.
Fantastic experience: Amazing staff!!! My therapist Ishani never stops to figure out what’s causing my issues. Everyone therapist and assistant is very friendly, attentive and courteous! Absolutely recommend them!
Hi CharityThank you for leaving us such a heartwarming review! We strive to get all of our patients "Back on Track!" We are so happy that you have a great experience with us. If there is anything we can do to make it even better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: I got to know this place via google search. I went here for my twisted ankle issue. I am completely recovered in 4-5 visits. Dr.Ishani and her team are really knowledgeable and treated me with the care i need. They suggested 5 mins worth post-visit exercises that I can continue for 6 months for 100% recovery.
Hi KanakThank you so much for leaving us a review! We are so glad that we were able to meet your expectations and get you "Back on Track"! If there is anything we can do to make your experience better with us, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Super supportive, knowledgeable, friendly, and appropriately efficient.
Hi Ngozi,Thank you so much for leaving us a review. We are glad to hear that your experience in our office was positive and supportive! If there is anything further we can do to improve your experience please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Boomi was amazing. She did a great job of telling me what was going on with my shoulder and telling me what the various exercises were doing to help strengthen my shoulder. All of the assistances were super helpful and friendly.
Hi Vicki,Thank you so much for taking the time out to leave us a review. We are glad that the information/excercises we provided you has been helpful. If there is anything else we can do to make your visits with us better, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: I felt that I had personal attention
Fantastic experience: Childbirth turned my body into a Pandora’s box. This wonderful team worked with me every step of the way to figure out what was going on and get me functional enough to not be bed ridden so I could spend that time being a mom to my baby son, Levi. I am super greatful to them. I still have a lot of work to do, but now I can pick him up and unload the dishwasher without being wiped out for the entire day! highly recommend this entire team!
Hi Kim,Thank you so much for taking the time out to leave us a lovely review! We are so glad that you are showing steady progress and functional enough for you daily livelihood. We hope to continue to work with you until you are back to being fully functional. If there is anything else that we can do to make your visits better, please do not hesitiate to reach out to any of our staff members.Best Wishes.
Fantastic experience: I’ve had to come here to take care and heal from a recent injury and I couldn’t have been any happier. All the physical therapist, assistants, and front desk personnel are outstanding and customer service is excellent. The therapists really work with you through exercises and massages. I’ve had positive results since coming here. I highly recommend Back on Track PT and can’t say enough wonderful things. Thank you!!
Hi Gloria,Thank you so much for leaving us such a wonderful review! We are so happy that we are able to meet your expectactions and provide you with the care that you deserve. If there is anything else that our office can do to make your visit better, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: I have had the comically bad luck of having 3 different injuries requiring physical therapy, back to back to back. Because of that, I have been seeing Bhoomi for one issue or another for over a year. She and her team have made it a great (even when painful) experience. Bhoomi has become such a part of my weekly life that I will honestly miss our time together, even though I’m thrilled to finally be “graduated” from physical therapy. I have really appreciated the entire staff, but the assistants Crystal, Vincent, and Adam are the ones I have spent the most sessions with — and all are fantastically thoughtful, caring, and encouraging, and have been a real pleasure to work with. Thank you all for helping make lemonade out of my lemons. Much love to you all.
Hi Josh!Thank you so much for this amazing review of our office and staff! This really encompasses the long journey of rehabilitation and we are so glad that you chose us to be the professionals to join you in this journey to returning back to normal livlihood. Unfortunately, in this business "the less we see you the better" but if there is anything we can do for you please do not hesitate to reach out to us.Best Wishes.
Fantastic experience: Friendly/appointments on time/clean Courteous staff
Hi Christine,Thank you so much for leaving a review. If there is anything we can do to make your appointments or our office better please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: The staff is knowledgeable, kind and attentive. If you are seeking physical therapy, you will be in good hands here!
Hi Matthew,Thank you for taking the time out to leave us a review. We are glad to hear that your experience in our office as well as the interactions with our staff have met your standards of care. If there is anything we can do to make our office better, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: I highly recommend Back on Track! I had a bad case of frozen shoulder that I never thought would ever heal. Then I came to Ishani and she is the absolute best!!! I am healed. She’s very knowledgeable and patient and also very encouraging when I didn’t think it would heal. The staff is always so friendly and they all work together and make a great team. Thank you to Ishani and The Back On Track staff. Sincerely, Gina Daoust
Hi Brandon,Thank you for leaving us a review! We are so glad to hear that we were able to help you with your frozen shoulder diagonosis, frozen shoulder can be a very long term issue but we are happy that we were able to resolve your issue. If there is anything else we can do to make sure visits with us better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: Bhoomika is a wonderful therapist! All staff and services have been very informative and helpful! Thank you for truly caring and communicating the details of the care you provide.
Hi Virginia!Thank you for taking the time out to leave us a review! We glad to hear that our therapist Bhoomika and all of the support staff was able to meet your expectations and provide you the care you deserve. If there is any way we can make our office better, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: I highly recommend Pleasanton Physical Therapy. I started physical therapy after my doctor prescribed it for a shoulder injury. I was skeptical that it would be effective based on prior experiences that I had with other physical therapists. Pleasanton Physical Therapy completely exceeded my expectations. On my first visit they clearly explained the treatment plan and provided an estimated recovery time. They helped me recover from my injury within the estimated timeframe. Their staff is highly knowledgeable, attentive and friendly. Thank you to Bhoomika Patel and everyone at Pleasanton Physical Therapy.
Hi Bruce!Thank you so much for leaving us such a great review. We are so glad that we were able to completely exceed your expectations and rid you of your skepticism. We do our very best to provide our patients with the best service as possible. If there is anything else we can do to make your experience better, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: This place is awesome, very professional therapists and Friendly staffs , they really go above and beyond to make you make you get better, they will let you do the strengths work out but they will definitely put you “back on track “ , i was in very big pain from my staph infection on my right shoulder/ arm where I couldn’t even move my whole arm but now i can barely feel any pain and carry my toddlers without any struggle and work in my new restaurant with full arm mobility . Big shoutout to my lovely therapist Bhumika, Ishani, and other friendly staffs crystal, Adam, Saarth, Ignacio, Gabriela, and few others (can’t remember the names ) .thank you
This is amazing! Thank you so much for this review. We are so glad that we can be of service to you and are also able to get you "Back on Track". We do our absolute best to go above and beyond for our patients to provide them with the best experience we can give them. If there is any way we can make you visits better, please do not hesitate to reach out to any of our staff members.Best Wishes.
Fantastic experience: I have some major back/neck issues, and my dr. prescribed 3-month PT for my neck. For the last three months, I have been working with Ishani Shah, and it has been great. She is very attentive and knows what triggers the pain and what will help. I followed her guidance and have seen significant progress in my pain level and posture. When I started therapy, I was in constant chronic pain, but after a couple of months of PT, I felt much better. Highly recommend.
Hi Rajasi!Thank you for taking the time out to leave us a review. We are so happy to hear that you are getting the therapy you deserve and progress/feeling better at a consistent rate. If there is anything we can do to make our office better, please do not hesitate to reach out to any of our staff members. Best Wishes.
Fantastic experience: Came to Pleasanton Physical Therapy with lower back pain that was bothering me for many months. The staff were really courteous and know what they are doing. Good mix of massages, heat and stretching exercises helped relieve stress and pain within a couple of weeks and now I feel like I’m back to my pre injury self after 9 weeks of treatment. Thank you Bhoomi for helping improve my quality of life.
Fantastic experience: I have been having physiotherapy sessions 1-3 times a week at Pleasanton Physical Therapy Services on West Las Positas, by Dr Ishani Shah following injuries. She is very knowledgable about the muskulo-skeletal system, and the effect of injuries and impairments on gait etc. These sessions, about an hour each, have consisted of manual therapies, the blunt blade, the "pain eraser" hand held thumping machine, suction cups, exercises on the bench, the machines and at the bars, ending with ten minutes of either warm or cold packs. I feel much better after each session and would highly recommend it to anyone looking for where to go for physiotherapy.
Fantastic experience: I just started having therapy and so far it has been great. All the people at Back on track are very nice and knowledgeable.
Fantastic experience: I am taking physiotherapy at Pleasanton . I found it very useful . All the staff are very caring and devoted . Bhumica Patel is monitoring all the activities very sincerely . My best to all the staff and manage .
Hi Bhimsen!Thank you for taking the time out to leave us a review (:We do our best to provide you with the best care as possible. We are happy to hear that your experience has been positive. If there is anything we can do to make your visit better, please reach out to any of our staff memebers.Best Wishes,
Fantastic experience: doctor bhumika is really a charm. She is so patient and listens to your concerns and treats you with at most care.
Positive experience: The therapist's do a good job! always feel better when i left.
Fantastic experience: Great staff. Very attentive and capable
Fantastic experience: I highly recommend this place! Been getting such great help from my PT Dharnee.
Fantastic experience: I would highly recommend this place, just wanted to share my experience at Back on Track Physical Therapy. Staff goes above and beyond to guarantee your satisfaction. Huge thank you to Kim, Patrick, Bhoomika, Chris and Kelsie. One the the cleanest facility that I've ever visited, especially during the pandemic. Great communication skills and they always actually take the time to hear what is bothering me when it comes to my pain. I can not thank you guys enough for making my physical therapy experience so much easier. Thank you Back on Track Physical Therapy Team.
Fantastic experience: I have always had a great experience at Pleasanton Physical therapy for different issues - from concussion related TMJ to back issues from work. I highly recommend Hiten and the staff, they are very knowledgeable, gentle, and holistic.
Fantastic experience: Well maintained place and the Physical therapist was so caring. The office opens by 7:00 AM so can complete appointments early head to work. All the team did wonderful job.
Fantastic experience: The physical therapist (Neethu) that attended to me was very competent and very thorough while examining and treating me. Her demeanor was excellent and she was very patient and polite while attending to me. I was very satisfied with the treatment that I received at the hands of this physical therapist
Negative experience: This place was great, professional and friendly at providing PT but the office is terrible. They didn't bother to check with my insurance to see how much was covered, how many appointments I could have, if it was pre-authorized, what my copay was, didn't keep any record of even having called my insurance, etc. Instead they just sent me a bill for $3,243 all months after my last appointment with no warning, preamble or apology. They have taken no responsibility for their gross negligence and at the end of the day all care is about cost-benefit. They provided great benefit in regards to the actual therapy but it is all at such great financial cost because their accounting staff can't do their jobs. Do NOT go here.
Fantastic experience: I recently completed PT at Pleasanton Physical Therapy after my hip replacement surgery. Ishani was my primary therapist and was excellent. She is by far, the best Physical Therapist I have ever had. She also worked with me pre-surgery to help me reduce the pain I was experiencing, and increase strength in my hip, leg and back to prepare me for surgery. Ishani is an expert in her field, and with her help and guidance I continued to strengthen the tissues and muscles surrounding my new hip. She also has such a caring, positive attitude, and helped me during my recovery both physically and emotionally. The entire staff that works there are so welcoming, caring and professional. I am so grateful for the therapy Ishani and her team provided me. Because of them, my hip replacement recovery has gone very smoothly. I highly recommend Pleasanton Physical Therapy and Ishani, and will continue to go there for all my PT needs.
Thank you for your kind review Ms. Castillo. We strive to provide the best possible environment for holistic rehabilitation. It's our absolute pleasure to have motivated patients such as yourself. We look forward to being a part of your future rehab journey.
Fantastic experience: Very knowledgeable and caring staff. They make you feel very comfortable through the physical therapy process.
Fantastic experience: Expertise, professionalism, friendly, knows your specific issue and treats it just for you, explains everything in terms you understand, gets results.
Fantastic experience: Patrick is very professional and very knowledgeable. I highly recommend him as the physical therapy provider.
Fantastic experience: I, Sylvia Khoo have had Physical Therapy at Pleasanton Physical Therapy on Black Avenue in Pleasanton, California. I would like everyone to know that Pleasanton Physical Therapy is very nice, clean, and the service is very good. Besides, the Receptionists treat us like family members. The Physical Therapist, Amisha Dalal, is experienced, very patient, smart and efficient. Whenever I complained, she at once knew how to fix my problems. She gave a very good massage, manual therapy, exercises and stretching. I strongly recommend Pleasanton Physical Therapy especially with Physio Therapist like Amisha Dalal and the rest of the wonderful staff.
Leave your opinion about Pleasanton Physical Therapy:
Pleasanton Physical Therapy appears in the following listings:
Other physiotherapy centers that might interest you
Select Physical Therapy - Pleasanton
Bell Sports Medicine Physical Therapy: Mark Snyder P.T.
Agility Neuro Physical Therapy & Wellness
SportsPlus
Up 2 Speed Sports Performance & Therapy
Theracure Physical Therapy
Livermore Physical Therapy
Advanced Physical Therapy & Ergonomics, Inc.
Bell Sports Physical Therapy
Physical Therapy Specialties
Select Physical Therapy - Dublin
Add your physiotherapy center to our directory free of charge
If you manage a physio clinic and want to appear in our guide, send us the information of your company and you can appear free of charge.