maXum Therapy - Pediatrics Clinic

Fantastic experience: Maxum physical therapy is a great place to have therapy. The staff members are the best friendly and professional. Branden is best therapist and caring person ever. Branden is a great and cares for his patients. They are always asking if I'm OK or if any discomfort. They always make me feel welcome. I will highly recommend this place. I will definitely give them percent. I look forward to continuing with my physical therapy sessions. Thank you so much for the support and caring for my health. Maxum physical Therapy is the best in Orange county

Negative experience: El peor lugar , no te atienden si no hablas inglés .

Fantastic experience: They work with you on your injuries

Negative experience: Terrible customer service they said I didn’t have an appointment with them when they give me the appointment and sent me a text notification but now they said no I’m wrong when I have the address , time and date on hand . TERRIBLE STUFF

Negative experience: My autistic 3 year old went there for 3 months and out of nowhere told me he was kicked out for “biting someone” but I wasn’t told of this till a week after he supposedly did it and my son is not one to bite anyone and also didn’t show proof or anything of the sort please work on your communication skills! one of this therapist’s was very rude to us saying how “horrible” and ending the session early because of how “bad” he was and the fact that it’s not one therapist but traded off is not good autistic kids need repetition.They said I can still stay for speech but if something like that happened and I wasn’t told while I wasn’t with my son what else happens that parents are not told about??

Fantastic experience: Great front service

Fantastic experience: Very nice staff. Great place for speech therapy and occupational therapy.

Negative experience: All the 1 star reviews are true. 1st they start with a good assessment, therapist are GOOD. Front office tells you that you have Scheduling restrictions that you can only come in from 10 to 2. So for my kiddos to get therapy I have to miss work and my kids have to miss school twice a week? I don't think is fair Scheduling it should be 1st come 1st serve. But scheduling should give every parent the opportunity to schedule any time to come in.One time I Schedule my son for 2 months with no restrictions,, then another lady calls me saying that I wasn't suppose to be schedule in the afternoon because they are all booked up all the time, but when I was making the appointment the girl in the front was giving me so many options on time openings to come in so I don't understad.

Negative experience: My son goes here for OT. Everything was going good until today when we had our Physical therapy intake, the therapist was great. This review is based on the company method for scheduling. First the therapist told us she was available all day, which we thought great we don't want to take him out of school. But the scheduler said they only had mornings available. The therapist came over and told her she was available . But then the lady at the front desk said they have to give priority to other clients who have been here longer. This just doesn't sit well with me. Even though its been almost a year that we have been here for OT. This just made my experience bad. We will have to change PT providers. When we told the lady this she was just "ok."

Negative experience: Maxum Therapy Pediatric!! **autistic parent review** %**Please look at their philosophy promise on the photo attached.**% My son had been a patient from February 2021 -Dec 2021. This review is for our speech services experience with Maxum Therapy. I have been 87% present in the room during my son's therapy session at Maxum Therapy. First, I would like to state that Maxum Therapy Pediatric FAILS meets all their philosophy displayed on their pediatric website page. It is NOT about you(or your child). All special needs parents know the burdens and struggles we carry in having a special needs child! We often have more than one therapy provider, and we search for flexible companies that make the patient feel like a priority and offer solutions when complications arise. However, my experience with Maxum Therapy Pediatric has been bitter and irritable! Maxum Therapy Pediatric front desk office fails to provide essential patient services. They represent unprofessionalism by overlooking the basic needs and approaches to Autistic children, dominating meetings, telephone rudeness, and lack of common courtesy. Their therapist ARE professional with good communication skills, fun, and persistence. However, not ALL are ABA trained and do not build a relationship with your child. I would not recommend this place to any autistic parent.

Negative experience: Initial evaluation was fine. It took several weeks to get authorization approved and when it was I was told they only schedule new pediatric patients between 8 and 2 on the weekdays. Pediatric patients, before 2 on weekdays! Does this make sense to anybody else? When I asked why I wasn't told that from the beginning I was informed we tell everybody. No you did not! Waste of my time, my doctor's office time, and Maxima therapies time! This is a huge sticking point for a pediatric office you need to train your staff better.

Fantastic experience: I love this place my shoutout everyone there their really nice. And a Special thanks to Joe

Negative experience: Buena

Negative experience: Today, I had the periodical assessment meeting with the supervisor who had a completely unlogic approach with me regarding my son's progress.. It was really non-professional and even offensive that it ended up on me requesting to discharge my son for manipulations done by his speech therapist that I prefer to address to my insurance provider ONLY. . This place is working only on justifying and defending their employees against any complaint addressed by the parents.... They sacrifice the rights of special-need children in getting a human-quality of life just to justify their employees mistakes and claim that they are working for child's benefit... Definitely such an absolute protective management style will result in non-committed employees behavior... The last session with my son started 10 minutes late because the speech therapist was SLEEPING !!!!! And she admitted she is suffering a jet-lag..... Even the quality of session was horrible but, AS EXPECTED, she mentioned that it is my son who was bad on that day....

Negative experience: I would RECOMMEND NOT BRINGING your child here for speech therapy services...They suck! They demand consistency when they themselves can't offer consistency except a time slot with a therapist...My son received services from this company and they were the worst company I have come across and worked with...The assessment/evaluation went great and the people were very nice and thorough, but thats as far as it went...SO DONT GET FOOLED BY THE INITIAL ASSESSMENT/Evaluation...They get worse! They would CUT MY SONS speech sessions short because the therapist had to use the restroom...TWICE THIS HAPPENED! And not like 5 minutes early...More like 13 minutes early...Time that could have been used wisely teaching him SOMETHING, ANYTHING! Or How about using the restroom before the therapy starts Lady? If u have a BATHROOM EMERGENCY, THEN MY SON SHOULD HAVE THAT TIME MADE UP...I'm sure they are STILL BILLING THE SAME! And billing for the entire session and not just for the 20 minutes she was with my son...I believe that's FRAUD...You aren't suppose to bill for time NOT GIVEN and for SERVICES NOT PROVIDED! Then ANOTHER therapist ALSO cut his time SHORT BECAUSE HE WAS DOING "Good" that day...SERIOUSLY? My son is NON VERBAL! I'm sure SHE could have used those 10 minutes SHE let him out early 3 TIMES and done something else...Then, some therapist allowed me to participate and others preferred me NOT to be in the room while they had speech and to just come back 10 min before speech is over to discuss the session and things to work on at hom...Also, my son went through I dont know maybe 5 therapists in 6 months...And that's not counting substitutes...How is any child suppose to improve their speech under these conditions? So we told this company that we were done with them and we stopped going...They must have NOT MADE NOTE OF THAT CONVERSATION AND THEY CALLED US TO TELL US THAT SINCE WE MISSED 3 SESSIONS, THEY CAN NO LONGER PROVIDE US WITH SERVICES and are going to cancel us...I said excuse me? But WE ARE THE ONES WHO NO LONGER WANT YOUR SERVICES...Horrible company and I rather go somewhere else...WASTE OF TIME HERE! I ended going to another place that he received MUCH MUCH BETTER SERVICES...Made good progress...So he took a break and had to start speech again...WE UNFORTUNATELY GOT RECOMMENDED TO MAXUM THERAPY AGAIN...I was NOT PLEASED AND OF COURSE DID NOT CALL THEM TO SCHEDULE AN evaluation...Instead I called the Dr. back and requested another location...I was NOT INTERESTED IN THIS COMPANY IN THE SLIGHTEST...Then like a week later or so someone from MAXUM THERAPY CALLS ME AND SAYS THEY DONT WANT OUR BUSINESS...I said I dont care because the one NOT INTERESTED IN YOUR BUSINESS IS US...I had NO INTENTION IN CALLING THIS COMPANY FOR ANY SERVICES and I called my Dr. ASAP TO BE MOVED SOMEWHERE ELSE...I RECOMMENDED anyone else do the same...Just go back to your Dr. and ask for another referral to another place =) There are much better places that don't cut time short FOR DUMB REASONS

Fantastic experience: Everyone is so nice and welcoming. And they try their best to make sure you feel better each time you walk in and out.