Pivot PT- Hampton (Magruder)
Information about Pivot PT- Hampton (Magruder)
Opening hours
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 5:30 PM
- Thursday: 8:00 AM – 7:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Pivot PT- Hampton (Magruder): Reviews
Fantastic experience: We have permanently closed the Magruder location but all the same providers from Magruder have relocated to the Hidenwood location on Warwick Blvd. Please come see us for the same 5 star care you have previously received. We look forward to continuing to meet all your physical therapy needs. Thank you! - Magruder Staff 12494 Warwick Blvd Newport News, VA 23606 United States
Fantastic experience: I cannot said enough about my physical therapy at Pivot in Hampton. The whole staff is outstanding and friendly. Stephanie was great with helping me with my appointments and other detail information that I needed. Brian showed me several different ways to excise without straining myself but still get great results. Brian is very knowledgeable, friendly, polite and has a great personality. He is very good at explaining what a particular excise was for. Brian is an outstanding physical therapist/worker. I highly recommend Pivot physical therapy in Hampton VA.
Verleta, We are delighted to hear about your positive experience at Athletico - Hampton (Magruder). It's wonderful to know that Stephanie and Brian provided you with exceptional care and support. Thank you for your high recommendation!
Fantastic experience: Manhattan Sq. Hampton I had a great experience at Pivot/ Athletico Physical Therapy. The staff are awesome and they keep the facility and equipments clean. Reina and Brian are awesome PT. They made every one of my visits very pleasant and challenging. They are action oriented and will correct you if you are performing the exercises incorrectly, meaning they are paying attention to your progress. They also do manual manipulation to make your exercises more effective. Thank you for helping me with my chronic discomfort and help improve my flexibility and mobility.
Fantastic experience: The staff at facility is great. Every person on the staff is great, very helpful, knowledgeable and understanding. Everything is clean, ready for use and sanitized after each use. The office personnel were very helpful to me and my billing needs. I highly recommend this particular location to anyone who needs therapy.
Fantastic experience: The staff at Pivot Physical Therapy was instrumental in getting my total knee replacement rehabilitated. PT Reina Chaperon constantly pushed for increased movement and got me back golfing and biking after 4 weeks.
Fantastic experience: They made my knee surgery rehab a great experience. Thank you!!
Fantastic experience: Amazing staff! Everyone is super nice and very helpful!!
Fantastic experience: I've been going to Pivot for a few months now. Reina runs a tight ship there. The staff is friendly, professional and engaged. I recommend them.
Fantastic experience: Pivot Hampton helped me recover from a lower back injury. They developed an exercise and treatment plan to alleviate pain and rebuild strength in my lower back. I really appreciate their approach to addressing this problem.
Fantastic experience: I have learned so much as to why and how each exercise helps me in my recovery ! They clean everything Constantly keeping it sanitized which I love. they listen to you when you tell them what's going on!!! and they're very kind and helpful and making you feel good about what you're doing to recover.
Fantastic experience: The staff are very caring and go the extra mile to help you regain your mobility. My physical therapist will massage the areas needed to help me receive my range of motion. It helps with the swelling and therefore I am able to do more movement than before I go in. Each day I see more improvement which encourages me. Thank you for working with me and helping me recover!!
Fantastic experience: Reina Calderon and her team of physical therapy assistants are far and away the most engaged physical therapy team I have ever had the pleasure of working with. They are hands on, helping people like me. Always teaching and demonstrating and making certain people understand what the various exercises are trying to help rehabilitate for the patient. This location of Pivot PT is extraordinary.
Fantastic experience: Reina, Bryan, and Grace were great. They taught me exercises and stretches that have really improved my abilities. The facility is nice and was an enjoyable experience. Thanks for all the help!
Fantastic experience: Professional and friendly staff!
Fantastic experience: Professional, caring, knowledgeable staff.
Fantastic experience: I'm not a stranger to physical therapy, and with that being said, I want to say that Pivot PT - Hampton (Magruder) is the best of which I've attended. The staff is very professional and competent while making the entire experience most enjoyable. I can't praise them enough. Thank you Reina, Brian, Patty, Grace and others! Keep up the good work!
Negative experience: My Dr referred me to this clinic specifically for my needs. I called for an appointment and when I preferred appts after 5(I saw the comic is open until 7) I was told that wouldn't be possible and that the clinic is not for me. I wasn't asked if I could get a sitter or make other arrangements to come in at an earlier time, nothing. It was straight no, this clinic isn't for you. Good luck to all the future patients. I hope you guys are able to actually get an appointment or find a clinic that is welcoming. I hope no one else is met with the same treatment I received.
Fantastic experience: This is the place to do your rehab…great, caring and professional therapists and staff!!
Thank you for the review!
Fantastic experience: Wow!! I can’t say enough about how great the team at the (Magruder) Pivot Physical Therapy is. From the end of July 2022 till today December 15, 2022, they have worked in providing the BEST recovery care after my rotator cuff surgery. Reina (petite in statue) started working with me, and boy was I surprised at her strength in stretching my arm…just enough where I wasn’t in excruciating pain. She knows what she’s doing! After about a week or so I was switched over to Addison. Now let me tell you….Addison (Addi is what they call her), she’s thin, but surprised me how strong she was in maneuvering my arm/shoulder. She’s been a godsend to me. I don’t know how far I would be if it hadn’t been for the entire staff. Brian, another therapist, worked on me once when Addi wasn’t there. He’s like a gentle, but firm sweetie. I’ve seen him work on others and he does his job to the fullest!! I can’t leave out my “Saving Grace”!! Grace is an assistant to the therapist. She ensured I went through my exercises and provided what equipment I needed. Oh…and at the end of each therapy session…she ensured I was comforted with ice or heat after my sessions! Again, she was my “saving Grace”! Through the whole ordeal, you know how the office staff always gets left out….not on my watch! Destiny (office staff) was a sweetie! She provided my schedule and was always very professional and kind and assisting to whenever I needed to make a change or running a few minutes behind. I can’t say enough good things about all of them…. there were a few others who’ve assisted as well (don’t charge my heart, but my mind), but can’t remember their names. Magruder Pivot was like an extended family for sure…we’ve had some laughs and plenty of facial expressions to go along with those laughs! Again, if you’re looking for a great place that will have you leaving there better than when you started, this is the place you want!! Thanks again to all of you that assisted in my recovery! I still have some ways to go, but thank you Pivot….I’m not where I used to be when I started in July! Hats off to all of you!! Kudos!! Love you all and enjoy your holiday season!!! Merry Christmas and Happy Holiday’s! If I ever need physical therapy again…I’m coming to you!!!❤️❤️❤️❤️ Yvette Runnels
Fantastic experience: 2nd time using this location. Great people and 1 on 1 help
Fantastic experience: Excellent crew, great service!
Fantastic experience: The staff is all very friendly!
Fantastic experience: Good people
Fantastic experience: Awesome staff. Very knowledgeable.
Fantastic experience: My work injury has been daunting and very inconvenient not being able to do things I would normally have no problem with. The pivot Team has been very professional, understanding, knowledge,and positively entertaining,what a joy to have the opportunity to work with this Team.
Fantastic experience: I really loved going to this PIVOT facility! The atmosphere is great and the therapist are all helpful and very knowledgeable. Chandra McFarland is by far the best therapist in the world!!! I would recommend her to anyone! She is just a great person.
Robert, thank you so much for the great feedback and recommendation for Chandra and our Magruder team!
Fantastic experience: I just completed my treatment at this Pivot location and I could not have asked for a better team. From the first day I stated therapy two months ago until today everyone was professional and kind. The whole team worked well together. I was injured in a serious car accident and suffered from a concussion and neck pain. When I searched for a PT I came across Pivot’s website and read the bio for Reina Chaperon, DPT. I chose Reina because of her education and experience dealing with concussions. I am so glad I found her. She was amazing! She worked with me with patience and compassion. On days when I was feeling down and thinking I was never going to get better she lifted me up. In addition to treating my pain and concussion symptoms she also educated me on why I was feeling the way I was and motivated me to keep going.Reina is very skilled, knowledgeable and a great listener. She came up with a great treatment plan that helped me regain my strength, stamina, and cognitive abilities. I would recommend her to anyone who needs a great DPT.
Linda, we're so happy that you did your research and found Reina for your concussion rehab. Thank you so much for the wonderful feedback, amazing review, and recommendation for Reina!
Fantastic experience: I was very satisfied with the Pivot therapy in Manhattan Square in Hampton. My physical therapist, Sydney Van Ness was excellent. She consulted with the surgeon on what stretches and exercises were required. I liked the timeline she mapped out for a full recovery for my shoulder and biceps. My shoulder hasn't felt this good in years.
Fantastic experience: I recently completed my treatment and want to thank the Pivot team headed up by Chandra McFarland. I was impressed by how quickly they were able to analyze my problem and provide the treatments that have got me and my back issues under control. Thanks Chandra!
Fantastic experience: The staff here is amazing!!! Always friendly and highly skilled. My physical therapist developed a PT routine for me that was challenging, yet manageable. Looking forward to continuing to work with the team here.
Fantastic experience: I was skeptical and scared and couldn’t walk from a knee injury when I walked into PT but Chandra was so welcoming and easy to talk to. After 3 months of exercises that went from easy to challenging I was back to walking again and have never felt better. I love how I can do most of the exercises at home and some days I miss those wonderful physical therapists and their assistants in that office, it felt like a second home by the time I left. I highly recommend them to anyone needing PT, everyone in that office helped me at some point and it was a wonderful experience. Don’t give up when it gets tough you won’t regret it!
Courtney, we're so glad to hear that you felt like family in our Magruder clinic and appreciated Chandra's personality and expertise. Thank you for taking the time to share your amazing review and high recommendation!
Fantastic experience: I recently completed therapy for my shoulder, an injury I've been carrying with me for 20 years. I was hesitant about going to PT wearing a mask and how they would deal with hygiene issues during a pandemic. I was also not very hopeful with this long standing injury ever getting better. The team here turned out to be all great and very synchronized, even the office staff and patients themselves all seemed to be content and working together. There were injuries of all types and patients of all ages. I felt very welcome and always hopeful I'd get better. Very caring staff and expert in Physical Therapy! I'm continuing home therapy and doing things I haven't done in years. My sincere thanks and you have my highest recommendation, D. Krauch, Hampton, VA.
Fantastic experience: I needed PT after ACL reconstruction surgery and I can’t be more pleased with Pivot Physical Therapy. Reina Chaperon not only prescribed the needed exercises to quickly rehab my knee, but she also gave me the much needed encouragement and confidence to push through when my fear of re-injury and pain were in my head. I wouldn’t have progressed as fast as I did without her encouragement. The entire staff is amazing and made me feel very comfortable.
Fantastic experience: Reina, Jamie, Destiny, Grace, Abbey and everyone else are very professional and I feel like they are helping me with my vertigo and anxiousness. Carmen Colquiett
Thanks so much for the awesome feedback!
Fantastic experience: Highly recommend this location. The therapists were very knowledgeable, attentive, and made sure I kept improving yet kept the mood light. It was a pleasure to go to my appointments and I looked forward to each one.
Fantastic experience: Very professional and courteous staff. Extremely knowledgeable and quickly got me on the road to recovery! Reina Chaperon and her team remedied my sciatica better and faster than I ever imagined possible. After learning the appropriate stretches and exercises, and sticking with them, I went from barely being able to sit for an hour to taking a month long road trip in the car with no pain!
Positive experience: Well... I started with more knee pain then I have now. I did not complete my entire potential sessions, however, what I am now experiencing is far greater than expected. The staff were kind and patient. The facility is clean and user friendly. There is a gorgeous fountain that is just outside the rear door that gives a sense of calm and serenity as you are stretching and pulling and bending and stepping. I am certain I will return. Thanks again
Fantastic experience: Quality personal care, you’re not going to get this with big hospital organizations. They actually remember your name here and treat you with respect but don’t expect it to be easy or for them to be a pushover they do their job well.
Fantastic experience: Reina Chaperon, physical therapist, worked to build my strength, balance, and confidence after a significant fall. Reina was very hands on, challenging me each session and continuing to change my activities so it was never boring. I didn't dread going. I appreciated her explanations as to how movements help. The entire mood of the office was very upbeat and helpful. I was welcomed with a hello and a smile. I recommend this office highly.
Fantastic experience: Very impressed with the staff and my therapist at PIVOT in Hampton, VA. This is my first time ever doing any type of physical therapy, as I have never really had the time, money or dedication to do so. I've had several different areas of pain over the past several years and have had many referrals, but never acted on them until now. And, I am so glad that I did. Only wish I had done it sooner. I've been seeing Chandra and her staff of ladies over at the Magruder office and they have all been nothing but wonderful, kind and accomodating since Day 1. They make it hurt so good and I love it! :)
Fantastic experience: The staff at this location are knowledgeable and very friendly. You will feel welcomed every day as they all greet you by your name. The Friendly staff that worked directly with me were Reina, Jaimie, Grace and Taylor.
Fantastic experience: I was referred by my PCP and I have to say that this is best experience I’ve ever had with PT. I’ve been through PT before and this is by far the best. The staff is awesome. If I could I would do PT permanently.
Fantastic experience: I had messed up my shoulder really bad recently and the staff were like family it was AMAZING and i will go to this team every time i need PT
Fantastic experience: I absolutely love the staff at pivot therapy they are caring and very helpful in helping you achieve you goals to a better you
Fantastic experience: Excellent customer service and amazing results! I had been struggling with lower back pain for the last 10 years and just after a month working with their amazing therapists I felt great.
Fantastic experience: This is an outstanding team of physical therapist and clinical technicians. Always giving different exercises to use at home. I wish I would've known about this facility when I had my surgery in 2011 and 2012. Thanks for everything you've given and shown me.
Fantastic experience: I truly would like to thank the team at Pivot, for making sure that I had the therapy I needed. For everyone at the Hampton location that had a part in my recovery thank you.
Fantastic experience: Very professional, and entertaining staff, who were engaged in my progress and wellbeing. I experienced a very comfortable atmosphere while working towards achievable goals and obtaining an increased knowledge about managing discomfort. Thank you!!
Mike, we're happy to hear that you achieved success at Pivot. Thanks for posting your review and feedback for our Magruder team!
Fantastic experience: Could not ask for a better staff. I was able to get my range of motion back after surgery. Chandra worked with me by giving me the excises needed to achieve my goal. Thank you to the staff.
Karen, we're so happy to hear tat you are doing great following your surgery. Thank you for taking the time to post your five star review!
Fantastic experience: Can't recommend this location enough for any physical therapy needs. You can tell they have worked to create a pleasant atmosphere that is tangible from the moment you check in. I worked with Reina specifically and she was great in all aspects. She helped give me my quality of life back that I didn't even realize was missing with all the pain I had been in. I did not have a single negative interaction while I was there and always felt completely safe with the COVID precautions they were taking.
Thank you very much, Sarah! We're so happy to hear that you achieved great results with Reina and felt safe in our clinic.
Fantastic experience: I absolutely loved my time at Pivot Physical Therapy! Chandra McFarland and her team are absolutely amazing! Chandra addressed all my concerns, provided an appropriate plan of care, and challenged me along the way. After treatment, I'm pain free and so much stronger! I loved going to my therapy sessions because "Chandra's Team of Amazing Therapists" always greeted me by name and with smiles on their faces (behind masks of course)! Each session was filled with hard work, lots of smiles, and even laughter. They made such a painful time truly become pain free! I truly felt like part of the Pivot Family and I was bummed when it was time for me to be discharged! Thank you Chandra and Pivot Physical Therapy! I love you all!
Debra, thanks so much for your feedback! We’re really you loved your experience with our Magruder team and achieved great success. We are always here for you if you need us in the future!
Fantastic experience: I have been a patient at this facility on a number of different occasions and the service is excellent! Chandra and her team are patient, professional and friendly. Alaura always does a great job at the front desk helping me with all of my scheduling and insurance needs. My latest therapist was Sydney, (who was assisted by Marley), I came in barely able to walk from foot pain and thanks to her regimen I am doing so much better today! I highly recommend this location for your therapy needs, you wont be disappointed. They are all top notch!
Katie, we are thrilled that Pivot is your #1 choice for PT and that you've had multiple, positive experiences in our Magruder clinic. Thank you for the wonderful feedback for the entire team!
Fantastic experience: From the first day I walked in, to my final day of PT, Chandra and her entire team were amazing! They were all very kind and professional. Chandra’s treatment plan for me was explained well in the beginning, and carried out with care. She was always engaging and persistent in her assessment of my PT needs or success. Thank you very much for your expertise Chandra!
Lynn, we're very glad to hear that you appreciate the high level of care we offer at Pivot and Chandra's expertise as a clinician. Thank you for taking the time to share your positive comments and review!
Fantastic experience: I just finished up my six month long PT plan with Chandra and I must say that the whole process has been terrific. Her knowledge and understanding of my needs was exactly what I required to progress to being able to walk properly again. I went through my PT during the COVID outbreak and the staff constantly strived to keep the equipment clean and sanitary throughout the day. Each bed, chair, and workout equipment was sprayed and wiped down after each patient used them. All of the staff wears a mask to protect their patients and themselves as well. All in all, I am very pleased with my experience at Pivot Physical Therapy - Hampton, VA and would 100% recommend this location to anyone who needs help with their PT needs.
Thank you for the wonderful review and recommendation! We're so happy to hear that you felt safe at Pivot and achieved great results too.
Fantastic experience: I had a pretty complicated right knee injury and December 2020 surgery. I was ‘sent’ to Pivot through our insurance/Dr., and I couldn’t be more pleased. Reina was/is my PT Dr and she couldn’t have been a more personable, professional and dedicated person. I was just ‘discharged’ from her care, not ‘100%’ yet but 110% better than when I started in late December 2020. I would highly recommend this practice, the staff and program. Everyone was/is professional yet friendly, helpful and kind. Choose Pivot for your PT needs!
Jane, we're so happy that you found Reina and our team in Magruder and that you have achieved great results. We appreciate the wonderful review and high recommendation - thank you so much!
Fantastic experience: The staff all worked well with assisting my recovery. Very friendly people. The location is quite pleasant, with windows overlooking a large fountain. It was never crowded, and it always had a good atmosphere. I appreciated the customized digital workout links that were sent to me; I could play them on my iPad at home to do the home exercises.
John, we're so happy to hear that you had a great experience at Pivot. Thank you for taking the time to post your positive feedback for our Magruder team!
Fantastic experience: I had hip replacement surgery in May. Chandra was my therapist at Pivot Physical Therapy. She is awesome and compassionate. Chandra is all about making sure her patients are 100% recovered before she discharge her patient. The whole staff is amazing. I would highly recommend this office to anyone
Chanel, congratulations on your great success with Chandra! We appreciate the review and positive feedback.
Fantastic experience: I had the best experience working with Chandra McFarland and her team at Pivot PT. Each of them were so professional and courteous on each visit and explained everything thoroughly. Very understanding and patient. The therapy program that Chandra set up for me was very, very helpful for my condition. My pain level is down and I am walking better now. Glad I found this group at Pivot. Many thanks to each of you!
Patricia, we're so glad to hear that Chandra's customized treatment plan has helped you achieve great results. We appreciate the great review for our Magruder clinic!
Fantastic experience: Chandra McFarland, and her team are Excellent!!! Super professional and always thinking ahead to ensure progression and healing. Knows her patients and what motivates them. This little hidden Physical Therapy office is amazing!
Kimberly, thank you so much for the awesome review and feedback for our Magruder clinic!
Fantastic experience: I don’t do many reviews but Pivot Physical Therapy located on Manhattan Square is very well deserving. I had Chandra as my therapist. She was very professional, friendly, and gracious. In fact, the entire staff was very friendly and accommodating to the all the patients who were there with me. As a person who has been to physical therapy a few different times, they’re number one!
We are very thankful that you took the time to review our team in Hampton (Magruder)! We're also happy to hear that you rated us number one!! Thank you :)
Fantastic experience: Great place to get better/stronger and laugh while doing it! Very welcoming atmosphere with friendly therapists and assistants! Get strong physically and feel better mentally due to laughter and engagement! Reina helped me get stronger and eliminate all pain from a fall during teaching my Zumba class! She is my go-to for sure, but they all help each other so much!
Thank you for the wonderful review and positive feedback for Reina and our entire Magruder team. We are thrilled that you have made great progress while enjoying the company at Pivot!
Fantastic experience: Chandra and her team were excellent! I was referred there for help in strengthening my knees, as I have been struggling with knee pain for years. I have had others look at my knees, with no real progress made, but Chandra was able to pinpoint exactly what was wrong, and the team helped me get stronger, and they have set me up for success for continued progress. I can't speak highly enough of the team, as they are very friendly, professional, and encouraging. I would highly recommend!
We're so happy that you found Chandra and our Magruder team! Thank you for taking the time to share your results and feedback in this review!
Fantastic experience: I was very impressed with the wonderful team at this location. From the time I was first welcomed until my final visit. Everyone worked together and were very pleasant to be around. The care I received helped greatly with the pain I was experiencing and I feel so much better. Many Thanks :)
Tom, we're very happy to hear that you are feeling better and had a great experience with our Magruder team. Thanks for taking the time to post your review and feedback!
Fantastic experience: I have never had any relief with PT until I started going to Pivot, excellent team.
Yazmin, we love to hear feedback like yours. Thank you!!
Fantastic experience: I would like to thank the people of Pivot for their professional manor in which I was treated and helped. Thanks to Chandra McFarland who ran the facility and paid attention to all of us patients, Well done to the staff as well. thank you Thomas Stephens
Thomas, we're so happy to hear that you overall experience with our Magruder team was five stars. Thank you for taking the time to share your review!
Fantastic experience: Excellent physical therapy center. The staff are very patient oriented and overall just AWESOME!!! I definitely recommend Pivot for physical therapy and rehabilitation. Kudos to Chandra and the entire staff at the Magruder facility ☆☆☆☆☆
Lewis, thanks for the awesome review for our Magruder team! We are so happy to hear your experience at Pivot was AWESOME!
Fantastic experience: Competent, professional, caring, friendly, considerate; there can be many more of these laudatory adjectives to see that this is a first class operation. P. Briggs
Philip, we love hearing all of the laudatory adjectives you have to share! Thanks for taking the time to post - we truly appreciate it!
Fantastic experience: Chandra McFarland is outstanding! Challenges you but also actively listens to you when you tell her how your body is responding. She is an absolute professional and highly recommended!
D, thank you so much for sharing your feedback! We totally agree with you - Chandra is outstanding!
Fantastic experience: Having never done any sort of PT before, I wasn't sure how things would work out. After a PC visit recommending PT, I called PIVOT and was assigned to Sydney Van Ness. Very professional, took the time to understand what issues I was having with back and knee. It was a great experience, and the outcomes were amazing. Stuck to the routine, and home exercises and am back to normal with exercises to fall back on.
Preston, we're thrilled that your expectations were exceeded and your first PT experience was a success. Thanks for taking the time to share your review! We wish you all the best!
Fantastic experience: I selected Pivot Physical Therapy for my treatment after total hip replacement. I am extremely glad that I selected this group. They work with me to get me back to near-perfect condition. I highly recommend this organization for any physical therapy needs.
Willie, we're so happy to hear that you achieved great results following your hip replacement. Thank you for taking the time to share your review and recommendation!
Fantastic experience: Excellent and attentive staff that works with you to achieve your goals. Best PT I've ever had.
Thank you for the great review, Benjamin!
Fantastic experience: Awesome group of people.
Thank you for posting!
Fantastic experience: Chandra McFarland went above beyond to get me the point I needed to be. Her personality and professionalism were outstanding. The entire staff was exceptional.
We really appreciate you taking the time out to share your experience with us — and we agree, Chandra and our Magruder team are outstanding!
Fantastic experience: The staff is super friendly and funny. They are knowledgeable and really take their time with each patient. Even though physical therapy can be like torture, they do make it easier to bear with.
Laura, thank you very much for the great review! We're happy to hear that you enjoyed your time with our Magruder team.
Fantastic experience: Staff was very friendly and knowledgeable
Brooke, thank you very much!
Fantastic experience: I have been going to Reina for years and she is awesome. When I need physical therapy, she is the one I call. She is very professional and knows what she is doing. She helps me heal quicker than expected and is a joy to be around. Carissa
Thanks for taking the time to update your review! We're so happy to hear that you always achieve great results with Reina!
Fantastic experience: Great staff very knowledgeable and creative with workouts
Jay, thank you for the review!
Fantastic experience: Everyone at PIVOT was friendly and knowledgeable! Chandra always made me feel comfortable and she really pushed me to work hard at my physical therapy.
Kate, thank you for the positive feedback and review!
Fantastic experience: Everyone at this Pivot location is friendly and very concerned about getting you healthy and pain free. Even with everything going on with COVID they still make going through your workout feeling safe a assured that you are in a very clean environment. Thank you everyone!
David, we're so happy to hear that you felt safe at Pivot and are pain free! Thanks so much for posting your review!
Fantastic experience: The staff at Pivot Physical Therapy are the best...Chandra is very easy to work with and was a blessing for my knee issues, looking forward to return with my replacement knees...
Mark, we wish you the best for you and your new knees. Thank you for taking the time to share your Pivot experience!
Fantastic experience: BEST PLACE EVER....from the Receptionist Laura to Therapists Reina and Chandra. They have actually had to help me through the pain twice...2017 and this year 2020. It's like family and going home to visit... Love You Guys
Beverly, thanks for the awesome review! We are happy to hear that Pivot is your number one choice for PT.
Fantastic experience: I highly recommend Pivot therapy located in the Manhattan square location in Hampton. The staff were very professional, inviting, flexible and fun. The experience was very intense, but extremely beneficial to my needs after having a total knee replacement in February. I especially want to thank Reina for doing such a great job in assisting with my recovery. The atmosphere and environment was always clean and inviting. If I needed any additional therapy, I’d definitely return.
Sonia, thank you for the wonderful feedback! We are so happy to hear that you had a great experience following your knee replacement with Reina and our Magruder team in Hampton.
Fantastic experience: The entire Physical Therapy experience that I received at this Pivot office was the best I've ever experienced. The staff lead by Chandra for my care after a total knee replacement was both very professional & fun! They are a group of people who take their work very seriously but also know how to make clients feel comfortable, personally cared about but can also laugh and have fun which really helps when you have to push through the pain & hard work that needs to be done to completely recover from a surgery like mine! I would highly recommend you giving this staff a chance to prove why they are clearly the best for your PT needs, whatever they may be!
Thanks so much for the positive review! We are thrilled to hear that you had a wonderful experience at Pivot PT with a complete recovery. We wish you the best.
Fantastic experience: Hands down, the best physical therapy experience! Every single person in this office is amazing to work with, and Chandra is the BEST physical therapist ever! The folks at Pivot truly care about their patients; I will return to this lovely group of people for all my PT needs!
We love hearing feedback like this! Thank you for taking the time to share your Pivot experience.
Fantastic experience: Best Physical therapy. I was greeted every day with a smile and there are friendly and very knowledgeable. Very professional and want to see their patients improve and achieve their goals. They go the extra mile to make sure you achieve your goals you set while making you feel special during every visit. I would recommend this location to anyone
Thanks for the great review and feedback! We are so happy to hear that you appreciated our patient-centered care and achieved your goals with our Magruder team.
Fantastic experience: I highly recommend Pivot Physical Therapy-Manhattan location. I found the ladies to be very welcoming, respectful and professional. From my observation, I believe the Pivot staff is committed to excellence and totally interested in the overall wellbeing of their patients. Chandra, thank you! I was concerned when I began how I was going to manage my neck pain. I walked out the last visit pain free and a plan how to daily manage it! You all are the BEST! .
Thank you so much for taking the time to share your Pivot experience! We are very glad to hear that you are pain free and had great success.
Fantastic experience: What a super great experience! The staff really clicks, and are professional, friendly, and have a great time at work, which rubs off on the patients. The facility is well-equipped and kept clean constantly. But the best part is that they truly care about their patients recovering and achieving their goals. They recently helped me achieve mine and I'm going to miss them. (Thanks again, Chandra!) All these five-star reviews say it all. If you're looking for a top-shelf PT experience, you'll find it here.
Bob, thank you so much for taking the time to share your feedback on Chandra and the rest of the Magruder team. We are thrilled to hear that you achieved your goals with PT.
Fantastic experience: The whole staff is very friendly and knowledgeable. The office staff is easy to work with as far as scheduling and insurance is concerned. When it comes to the actual therapy though, Reina has been my therapist for two separate injuries. I had a lower back problem and a right elbow injury. She is extremely knowledgeable and very very very friendly and personable. I am a military man and her ability to relate to me and my profession really made me comfortable and capable of focusing on healing. A lot of doctors should take notes from this. You CAN be smart AND friendly. Thanks Reina and thanks Pivot staff.
We appreciate the awesome feedback and great review! We are so happy to hear that Reina and our Magruder team has impressed you and helped you achieve your PT goals. All the best to you!
Fantastic experience: I had my knee replaced in January. The staff at Pivot we’re extremely professional and helpful. I’d like to especially recognize Chandra, Britney, and Marley (Molly). Throughout my time with them they always made sure that I was performing my exercises correctly and stayed focused on my recovery. I can say without a doubt that my rehabilitation wouldn’t have been as successful if not for their efforts. I applaud the owners and Pivot management for employing such top notch people. Thank you very much!!
Thanks for the awesome feedback and review! We are so glad to hear that you achieved great results with our team following your knee replacement. We wish you the best!
Fantastic experience: Reina & Chandra at the Manhattan Square location are awesome! Reina was my therapist and she helped me gain strength and mobility. She knew just how much to push me and listened to me throughout the entire process. What I particularly liked about this location was the teamwork between Reina and Chandra. They kept a watchful eye on everyone and you knew you were in good hands. Allura (sp?) At the front desk is helpful and cooperative and especially helpful as I had many rescheduled appointments. Thank you all for such a positive PT experience! Susan H.
Fantastic experience: I received physical therapy for a shoulder injury at this location and Ms. Chandra McFarland was my therapist. Chandra was absolutely world-class in making sure I progressed to a point where I was able to regain use of my shoulder as well as increase my strength. Chandra personalized the treatment process and progressively walked me through the steps for full recovery. She challenged me every step of the way but it was never more than I was capable of doing. I highly recommend Chandra if you are seeking care as well as the staff of Picot Physical Therapy in Hampton, VA. Steve C
Fantastic experience: Chandra and the staff are Awesome and the facility is clean
Thanks for the great feedback for our Magruder team!
Fantastic experience: Nice facility and staff! I had a 7-week therapy there for my left knee. I felt a lot better just after a few weeks there. And I leaned how to take care of my knee for the rest of my life. I have a big a THANKS to all the staff there especially Mrs McFarland!
We are so glad that you had great success with our Magruder team. Thank you for the review!
Fantastic experience: Reina and Marley and all the other staff was amazing if I Ever need PT again I’m coming back. Thanks again Lee
Lee, we're here for you if you need PT in the future. Thanks for the great review!
Fantastic experience: I was very pleased with my experience with Pivot PT on Magruder. I had the pleasure of working with Reina and she was fantastic. She listened to my concerns and tailored my PT accordingly. I only had 9 sessions but they were intense (in a good way). I felt like family from the 1st time I walked in there. I would definitely recommend this facility.
We are very happy to hear that you were pleased with your personalized treatment in our Magruder clinic. Thanks for your review and recommendation!
Fantastic experience: Chandra and the team at the Magruder clinic are the best PT experience I have ever had. A lot of attention and coaching, genuine care along with flexibility and ease of setting appointments really helps with getting life back to normal. All PTs and PTAs work as a team, watching, helping and correcting all who are being treated for the best recovery.
Thanks for sharing your super feedback and review! We are so happy to hear that you have had your BEST PT experience with our Magruder team.
Fantastic experience: This was a great place to do my physical therapy. The location is very convenient, the set up of the facility is conducive to the activities I had to do, and the staff created a friendly and inviting atmosphere - which made the experience enjoyable. Chandra was very helpful in educating me while teaching me stretching and core building techniques needed for my rehabilitation.
Thanks for the fabulous feedback and review!
Fantastic experience: Chandra and her staff are absolutely outstanding. My neck pain and associated headaches have greatly subsided as a result of their expertise and commitment to helping me get better. Thank you!!!!
We are so happy to hear that Chandra has had great success in treating your neck pain and headaches. Thank you for taking the time to share!
Fantastic experience: Regina and her staff are very friendly and helpful. I highly recommend them to anyone who has a physical therapy requirement.
Thank you very much for the review and high recommendation!
Fantastic experience: They are all dedicated to get you back up and running your daily life. It is a fun environment where you learn about the mechanics of your muscles, joints, and tendons. The more dedicated to the therapy process you are the more you will get out of it.
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