East Bay Post-Acute Healthcare Center

East Bay Post-Acute Healthcare Center
Lake Chabot Rd 20259
94546, Castro Valley
(510) 351-3700

Opening hours

  • Monday: 9:00 AM – 6:00 PM
  • Tuesday: 9:00 AM – 6:00 PM
  • Wednesday: 9:00 AM – 6:00 PM
  • Thursday: 9:00 AM – 6:00 PM
  • Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 6:00 PM
  • Sunday: 9:00 AM – 6:00 PM

The environment is immaculate, which is a great benefit. Nursing care and physical therapy are available in the facility. The staff are very compassionate and genuinely concerned about your health, recovery, and progress.

I was so happy to stay at East Bay and the staff were so friendly and considerate. I had a great time being here and it was the perfect place to rest and relax before going back home. I couldn't have asked for a better experience! Many thanks to East Bay!

I have visited many locations, and this one is the BEST. The nurses are exceptional, and the therapy was excellent. I would like to give a special recognition to Nurse Imelda, who is so caring and kind to her patients. She deserves acknowledgment and an award for her efforts. There are no complaints here, but a bit more warmth would be nice.

I was thrilled with the care I received at this facility. The rehabilitation team worked hard to help me return home as quickly as possible. If I ever need further rehabilitation services, I would come back here without hesitation.

Choosing a skilled nursing facility can be challenging, but—as the saying goes—a picture is worth a thousand words. Take a virtual tour of our facility today to get to know us better.

Choosing the right nursing home can be challenging, but they say a photo speaks volumes. We invite you to get to know us better by taking a virtual tour of our facility today.

Our patients can be assured that we have been highly rated with four stars from the Centers for Medicaid and Medicare Services (CMS). CMS assigns ratings from one to five stars to nursing homes based on health inspections, staffing, and quality measures, with four stars indicating that the quality of care is "above average".

Our patients can rest assured knowing that we have been awarded a 4-star rating by the Centers for Medicaid and Medicare Services (CMS). Ratings for nursing homes range from 1 to 5 stars and are based on health inspections, staffing, and quality measures. CMS has stated that a 4-star rating indicates that the quality is "above average".

Send your special someone a unique message with our selection of eCards! Customize it with your own message, then email it to us and we will make sure it reaches the recipient. It's an easy and thoughtful way to show you care.

Send a special message to your loved one with an Ecard! Our selection of designs is constantly growing, and you can customize it with your own personal message. Just email us the card, and we will take care of the rest, delivering it to the intended recipient.

We are taking additional steps as prescribed by our infection prevention specialist and adhering to all local, state, and federal regulations to protect our patients and staff. Furthermore, we have created new ways of communication to enable you to remain in contact with your family members.

East Bay Post-Acute Healthcare Center: Reviews

4.1/5 (40 Reviews)
IRMA CERON 1 year ago

Fantastic experience: Estuve en este lugar por cerca de un mes y me dieron una atención muy buena, puedo decir que cada empleado en ese lugar me dio una atención especial me hicieron sentir bien venida y me atendieron de manera que cada día me sentía mejor

Jasmine Tumber 1 year ago

Fantastic experience: My grandmother stayed here after her hospitalization and we had a great experience here. The nurses were very helpful and caring. My grandmother felt like they genuinely wanted her to get better. Along with this, the admissions leader, Antisha made the process so smooth and we had a pleasant experience working with her and her team. :)

Sharlene Tumber 1 year ago

Fantastic experience: I had a solid experience here. Everyone is kind and respectful. I the facility is also clean! Would recommend.

sonya spencer 1 year ago

Fantastic experience: Cna Erica G was welcoming and great customer service

William Swanson 2 years ago

Fantastic experience: up on admisión cna erica garibay customer service Was great, her welcoming Was homely and always hands on when providing recomend patientalways with a smile

Jinliu Sun 2 years ago

Fantastic experience: I want to give Five star to the facility and nurses/ CNA because of good service and wonderful nurses especially Nurse Elizabeth C. because she is patient and very professional. I like this place and will recommend for family and friends. thank you so much.

Jack Boyle 2 years ago

Fantastic experience: well I can only speak for myself what I experienced! Cleanliness was fine, the food was pretty good and most of the staff was pleasant. I must add there was 3 carepeople that were more than great. Firsr was DianaRose, then Angelica and Erica. They were absolutely Stellar in their concerns, Johnny on the spot when the call button was pushed and extremely careful and gentle when changing my"diaper", My condition was my broken and dislocated hip which if not treated with care was extremely painful. The others didn't seem to understand how painful my hip was, Remember, they deserve a raise or award of some kind! Don't be afraid to come here.

Michael Diblasio 2 years ago

Negative experience: This place is a toilet. If you have private insurance, do not come here. If you are workers compensation being paid by the State, you are hosed. Places like this live off State money. 40 minutes to respond to red button from bed. CNA shows up and says, "I am on break get to you later". Supervisor dose not bother to say hello or give any paperwork. My dinner was a Tuna sandwich from the day before and kool aid. The breakfast was 1 pancake, and something that resembles very watery gruel. See attached. Needless to say, still have not eaten since i have been here.The immediate staff is hard working and polite. The management is intimidating (Amy)and does not want you to think for yourself. Thier only interest is the long game from the State not what is on your best interests. Self reliance is frowned upon here.

evetted21 2 years ago

Fantastic experience: I came here for tehabaltion theaphy and my theaphy was very challege Everyday but the staffs and CNA nurses and rehabaltion theaphy team was very helpful and encouragement me push hard eventhough I did'nt complete my goal to go home and be moving to another facility . Thank you all the staffs , nurses, and rehab therapist team for my stay as a patient. Event Drake

jinal gala 2 years ago

Fantastic experience: When I entered the building, I was greeted by friendly staff members. The facility looks clean and well-maintained, and I could tell that great care was taken to ensure the comfort and safety of the residents. Highly recommend this Skilled Nursing Facility if you or your loved ones need good nursing and rehab services.

LeeAnn Alldridge 2 years ago

Positive experience: My mom was at EBPA for a month and during that time the care she record from Antonio and most of the CNA staff was great. Her case manager, Anjani went above and beyond to help my mom and myself navigate through this process and transition my mom back home.

Cecilia Antinero 3 years ago

Fantastic experience: I came back to work here when it became the EBPA in 2016. It has become a facility that inspires staff to provide the best care to the residents. The staff here are professional, happy and respectful. I just love working here!!

ellebelleliz forever 3 years ago

Fantastic experience: I started working for this facility just recently and I love the atmosphere of this place,its just amazing the care for the patients is amazing!!!

Teresa Wong 3 years ago

Fantastic experience: Congrats to the Top Staff of East Bay for acknowledging JEFFREY MUNOZ as the EMPLOYEE of the month. He has been the most gracious and professional employee. His great attitude has made my experience at East Bay a very nice stay. I wish all employees could share his excellent attitude. Jeffrey deserves every bonus to show him how much he is appreciated. Thank you!

Christopher Cooper 3 years ago

Fantastic experience: East Bay Post ACUTE IS A GREAT PLACE. The people there are so friendly and very nice and helpful, its clean. East Bay is the best place is town .

Cora Melendez 3 years ago

Positive experience: I’m staying here currently, the nursing staff here are fantastic. Some CNA’s can use a refresher course in school on how to treat patients and take care of them. But other than that it has been very pleasant here. There were some issues with my insulin, but was resolved. They are now helping me find a place to live. So my stay now now has been very pleasant.

Andrea Cooper 3 years ago

Fantastic experience: East Bay Post Acute really does everything to have people return home in the healthiest and happiest way possible.

Rei Naldo 3 years ago

Fantastic experience: In this challenging world of Skilled Nursing, East Bay Post Acute still provides a friendly and great environment for residents to thrive in. Therapy services provided really help drive recovery to short term and long term patients alike.

Christina Garcia 3 years ago

Negative experience: My friend's mother stayed there and it was a terable experience she left there malnururished stoled her jewelry they are bad people she died 3 weeks later.

gloria jimenez 4 years ago

Negative experience: Rarely does this facility answers the phone when we call to speak w my aunt. A receptionist would be advise to pick up the phone at ALL times. I previously made a call twice different occasions, nurse took my info w reassurance my aunt would call me. Never received a call back.

East Bay Post-Acute Healthcare Center

We apologize for this inconvenience. This facility is now under new ownership and we have added a receptionist. We appreciate your feedback and hope this helps get timely responses.

Stacy Glocke 4 years ago

Fantastic experience: Knowledgeable professional staff and management.

Phillip LC 4 years ago

Fantastic experience: I work for an assisted living community and needed to come to do an assessment for a new resident moving in. I was able to make an an appointment EASILY by speaking with Andrea, the facility discharge planner. I deal with discharge planners frequently and have to say, she is by far one of the most professional I've ever encountered! Next, I needed to have additional medical documents filled out and signed. Jerica was who I needed to depend on to get these docs back to me quickly. I have never received documents back so quickly in the 8 plus years I've been in the industry! She's amazing. As for our new resident...the care he received was nothing less than amazing. Knowing the condition he had been admitted in and to see how much his health improved tells me that the entire staff truly cares for their patient's well-being. Their Administrator Erica is doing a Phenomenal job with her staff!!! Great leadership.

T 4 years ago

Negative experience: The food is so terrible and no fruit or greens are ever served.The rooms smell like urine, and they're supposed to be cleaned when required, but the patients have to keep harassing the stuff to clean them. It’s disgusting on so many levels. Do not put your loved ones here!

Lissette Cuadra 4 years ago

Negative experience: Worst place ever don’t put your love ones in there cna absolutely not good

Johnny Roanhorse 5 years ago

Fantastic experience: I'm a threepeat patient ( two hips and shoulder replacement) and soon will go for a fourth and final knee replacement. They provided competent, professional and compassionate care. Keep up the great work EBPA.

East Bay Post-Acute Healthcare Center

Hello Johnny! We are so happy to hear your continued awesome experiences at East Bay Post-Acute. We are always here for you. Team is wishing you well! If you need anything, never hesitate to reach out! -Shane 530.400.3060

Jorge Garcia 6 years ago

Negative experience: Horrible place to go, online the rooms and the place look very nice but in person it is the worst thing ever. They treat you horrible here and I do not recommend. We had to wait hours just to get someone to come and check my family member out. That is ridiculous! This doesn’t deserve any of those 5 stars. DO NOT RECOMMEND!

East Bay Post-Acute Healthcare Center

JNJ, I'm very sorry to hear about your experience and your wait time for discharge. I'd love to learn more so that we can improve. Please give me a call at (510) 351-3700 if you are willing to discuss. Sincerely, Shane and Clariza

Efrain 510 6 years ago

Negative experience: Este no es muy agradable

East Bay Post-Acute Healthcare Center

Hola Efraín, Siento mucho escuchar que estabas decepcionado con tu experiencia en East Bay Post Acute. Me gustaría aprender más de tu experiencia para que podamos mejorar. Si deseas hablar, por favor contáctame en  (530) 400- 3060. Sinceramente, Shane McCormack

J York 7 years ago

Fantastic experience: I really enjoyed staying here, the skill nursing home was much cleaner than the nursing homes I stayed in while living in Sacramento. Great people work here!!

East Bay Post-Acute Healthcare Center

Dear Mr. York, You were a absolute rockstar and I am so glad I got to meet you. I knew you ended up admitting to us out of the blue, but am so thankful that your doctor sent you our way. We all loved having you here and being able to care for you and help you get back to the community! If you ever need anything don't hesitate to reach out to me directly. Take Care, Shane McCormack 530.400.3060

Kevin Tomas 7 years ago

Fantastic experience: Amazing staff, you could really tell that they really care about the patients.

East Bay Post-Acute Healthcare Center

Hello Kevin, I appreciate hearing your kind words and am so glad you were able to see how much we do care about our patients here. If you ever have any questions, don't hesitate to give me a call. Sincerely, Shane McCormack 530.400.3060

Hunter Mitchell 7 years ago

Fantastic experience: This is an exceptional facility. The staff is always friendly and the administrator, Shane, is extremely courteous and always puts the residents and family's needs first.

East Bay Post-Acute Healthcare Center

Hi Hunter, Thank you for the kind words and for giving us the opportunity to prove that we are here to create a world-class experience for all our residents and families etc. that we provide care for. Know that I was serious in my mention of also being here as a community resource, and as we may not be taking care of your friends grandmother, note that both you or her can reach out to me directly at any time if you have any questions circling SNF care. Have a great rest of your week. Shane McCormack, 530.400.3060

Flora May Largo 7 years ago

Fantastic experience: East Bay Post-Acute is a wonderful place to work. It is very clean, and the residents are well taken cared of by happy and courteous staff.

Christopher Stein 7 years ago

Fantastic experience: I visit a family friend of mine there often and the staff are very friendly and professional. The facility is clean and seems to be very well managed. When i asked about the food, my friend mentioned that they love the variety and feel like they are at a five star resort. Overall i would highly recommend the facility to any individual who is looking for a Post-Acute Healthcare Center.

East Bay Post-Acute Healthcare Center

Greetings Christopher, I was able to share this review with the dietary staff that have championed the alternative menu and we are so thankful to have constant feedback circling the excitement of this new addition. If you ever need anything, don't hesitate to call me directly on my cell. Best Regards, Shane McCormack 530.400.3060

Ratika Debbie 7 years ago

Fantastic experience: Nice place to work with!

East Bay Post-Acute Healthcare Center

Hello Ratika, We absolutely love having you hear! I think it goes without saying how much each and every one of these residents loves you! You have been a pure inspiration and true blessing to this facility for the last 9 years you have been here. Please keep being you and never change!! Sincerely, Shane McCormack

Aron Merrell 7 years ago

Fantastic experience: Great group

Jessica Dienberg 8 years ago

Negative experience: They have their issues.

East Bay Post-Acute Healthcare Center

Hello Jessica, I wanted to let you know that even though we may not have seen eye to eye on everything in first meeting, I was more than appreciative that you gave me the time to sit on multiple occasions and ensure we delivered the best care we could before your father discharged home. I have taken all your words to heart and am making sure we do all in our power to continue to be better for each and every family member and resident we admit here. Know that I am here for continued help/support in any way you may need it. Please don't ever hesitate to continue to communicate whatever I can assist you and your father with. Best Regards, Shane McCormack 530.400.3060

ruby habeebullah 8 years ago

Fantastic experience: My Mom has been here for close to 8 months now and my sister and I are very impressed about the care-giving our mother is receiving. We recently met the new administrator, Shane, and while he is young, it's very apparent that the way he conducts things shows how serious he takes the position. He works hard to make sure all the patients here are satisfied and happy. We love how hard the nursing team works to make sure they communicate with us and that our mother receives the best care. Everything here has dramatically improved and I hope people come and give this place a chance and take a look at what they do here!

East Bay Post-Acute Healthcare Center

Thank you for the kind words Ruby! We are here for you day and night. If you ever need anything, please don't hesitate to reach out to me on my cell. Sincerely, Shane McCormack 530.400.3060

Alon Gesundheit 8 years ago

Fantastic experience: This place has improved so much since I last visited! The staff are friendly and there has been a clear improvement in attention to detail. Very pleased with my family's experience here.

East Bay Post-Acute Healthcare Center

Alon, I appreciate you touring our facility again and giving us a chance to take care of your loved one. I know at first there was a lot of apprehension, but it meant so much to the team here that you give us a second chance now that we are under new ownership. I knew that once you were here, you would truly see that we are entirely new. If any of your loved ones need short-term care again in the future, please don't hesitate to let me know. Sincerely, Shane McCormack 530.400.3060

Jamie Calalo 8 years ago

Fantastic experience: Working here is a blessing❤️❤️. Like my second

Lisa Merrell 8 years ago

Fantastic experience: 1st off Great Staff!! 2nd. Very loving and patient. 3rd. more smiles than at school play ground 4th. Clean floors 5th Great parking across the street where I stop and pick up a Butterfinger every Wednesday and Saturday. I have been to 6 skilled nursing and rehab and I prefer EBPA more so than all of the others. Thank you! Lisa

East Bay Post-Acute Healthcare Center

Hello Lisa, I appreciate the kind words about our facility. We have been striving to establish systems to revamp this facility and recreate the most caring, loving, and enriching environment for all those that are here. I also love that you noticed the added parking across the street as that has been something most facilities in the Bay Area struggle with! If you ever need anything or have any questions for me, please don't hesitate to reach out to me. Sincerely, Shane McCormack 530.400.3060

Krissa Nelson-Hermanson 9 years ago

Negative experience: terrible the food staff didnt get menue right not once i ate more oeanut butter and jelly and grilled cheese in the 10 days i was there than i care ti speak off.the nurses were great. the staff phoney and unprofestional rehab, good caring.but to rushed, sent my cloths to be washed labeled mind you, never returned. my items in safe never returned. untrustworthy

East Bay Post-Acute Healthcare Center

Hi Kriss, Thank you for bringing these matters to our attention. We are so sorry to hear about your experience and would love to speak with you to better address the situation. Feel free to contact me directly via my cell phone at (530) 400-3060. Thank you, Shane, East-Bay Post-Acute

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