Tiburcio Vasquez Firehouse Clinic
Information about Tiburcio Vasquez Firehouse Clinic
Opening hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Children 6 months and older can now get vaccinated for COVID-19. Make an appointment for a Pfizer COVID vaccine booster now. If you need health insurance, we can help you and your family get free or low-cost coverage. Appointments for the COVID-19 vaccine are now available to patients 6 months and older. TVHC is offering free testing to the community - schedule your test today.
If you have a cough, fever, or loss of smell, or have been in contact with someone who has been diagnosed with COVID-19, please call or text (510) 471-5880 before visiting TVHC in order to help prevent the spread of the virus.
TVHC is a federally qualified health center that has more than 300 health professionals from different cultural and linguistic backgrounds. We treat our patients with the utmost respect and dignity, and are proud to offer excellent healthcare and help reduce health inequities.
TVHC provides a broad selection of medical, dental, mental health, youth health, community health education, family support, and Women Infants and Children (WIC) nutrition services for those with low incomes, limited English proficiency, no insurance, or those with public insurance.
TVHC runs nine primary care clinics, four WIC nutrition sites, eight school-based mental health service sites, and one integrated facility that provides both behavioral health and family support services. Our fees are affordable, making it possible for everyone to access high-quality medical care, regardless of whether they have health insurance or not.
Established in 1971, Tiburcio Vasquez Health Center, Inc. has been providing medical care that is culturally and linguistically appropriate to people living in southern Alameda County for over 40 years.
Tiburcio Vasquez Firehouse Clinic: Reviews
Negative experience: Desde la semana pasada quiero pasar consulta me dan cita telefónica la dr me manda al hospital me voy para emerge me dicem q no es emergencia q la clinica tiene q ver eso hago cita hoy otra ves y la recepcionista me dice q no ay cupo q me valla al hospital. Entonces q hago esperar morirme porq nadie me quiere atender
Negative experience: They only receive one star because the two ladies at the reception were kind. As for the dentist who worked on me, the fillings he put just fell out a few days after. He was also very rough. I have to wait for two fillings to fall out so that I may get proper fillings done while I'm in constant pain as there's a lot of sensitivity especially when eating. The nurse who was helping the dentist, was the worst. She was rude and very dismissive. Also for some reason, I can't get access to them on the MYCHART APP, they don't want to create for me login details. It's been almost a year now. I honestly wouldn't recommend them for any dental procedure.
Fantastic experience: This was my first time at this location and I had the best experience . Samantha made me feel welcomed and she supported me throughout my entire appointment . I actually felt like she cared feels great thank you
Fantastic experience: Exelente servicio
Fantastic experience: The website, notifications, organization, personnel, and volunteers are all excellent. I am very impressed at how well they handled COVID vaccinations.
Negative experience: Me and my husband was wondering if there will be enough Moderma Vaccine for our 2nd shot,since we heard of the shortages.Me on the 9th.of March and my husband on the 18th.of March,and if we will be given the Full Complete Dose,since there was a problem at The Oakland Coliseum of given only 1/2 Doses,of the requirement immunization.
Hello Barbara, We currently are not able to offer Moderna. However, we are offering Pfizer vaccine for the first and second series, as well as Boosters and 2nd Boosters to TVHC patients and community members. To Schedule your appointment, please visit https://tvhc.org/vaccine to schedule your vaccine appointment. If you have any other questions please email us directly at [email protected]. Thank you.
Fantastic experience: Great staff and best customer service
Fantastic experience: Doctors listen to you! A great clinic no waiting, very professional staff, great service and great people !
Fantastic experience: The male doctor was great! I really liked him! I also really like the two staff members at the back. The two girls at the back desk the one with the tattoo and the one with blonde hair are really nice and very helpful.
Negative experience: My insurance company assigned this clinic for primary care. To begin it can take about 20min - 30min to speak to a live person to make an appointment (sometimes longer) I’ve tried to call right when they open and your still on a long hold. If your looking for a same day appointment good luck sometimes appointments are scheduled a week after you call to schedule an appointment (very inconvenient), the staff looks like they seen better days. They are not open weekends and there’s no urgent care, I needed to see my doctor from an injury I suffered and the lady on the phone told me the earliest I can be seen is a week in a half after calling in after I begged that I’m in so much pain and need medical help (nothing major just pain and discomfort) I even asked if I can get any prescriptions via phone and my request denied since I needed to go see a doctor (which there wasn’t any). I don’t recommend this place for primary care it’s a very basic clinic and they are limited in resources including doctors, fortunately my insurance company is looking for another provider that has better flexibility and more resources after complaining to them numerous amounts of times, I don’t hate this place I’m glad it’s here to serve the local community but unfortunately they can’t meet my needs when I needed them the most.
Hello D, I am sorry to hear about your experience. We try our best to accommodate all of our patients’ needs and try to keep a fair system in place so those who have been waiting can receive the care that they need. For emergencies and urgent needs, we recommend our patients go to the nearest hospital where they can get their needs met the same day, rather than getting in to see their primary care doctor. We do offer same day appointments, but they are taken up very quickly. We also offer appointment scheduling through texting to avoid having to wait on hold. You can schedule your appointment by texting (510) 471-5880 and we will text you back when it is your turn in the phone queue. You can also schedule your appointments online by signing into your MyChart account. Thank you.
Fantastic experience: Kind and experienced. Welcoming atmosphere and great nurses/doctor's.
Fantastic experience: Buen servicio y rápido
Positive experience: My HMO assigned this place as my PCP. Am I that much of a disaster? The idea is to be in an accessible location? This place is three miles further than other ER services. I still haven't been in to visit yet so that's all I know for now.
Hello A.R., We are sorry to hear that your aren’t able to easily access our Firehouse Clinic. We do offer transportation for our patients who can’t get to the clinics as easily as they need to. This is part of the TVHC mission is to provide accessible high-quality care to everyone in our community. To schedule transportation to your visit, please call or text (510)471-5880, or sign into your MyChart account and message your care team. If you have any questions, please email [email protected]. Thank you.
Positive experience: Yazmine at that clinic is so beautiful. I liked her customer service.
Negative experience: Terrible experience !!!!. I had a date on December 15 and still today 27, I am waiting for me to send the recipes electronically to the pharmacy, total irresponsibility !!!, very bad customer service !!!
Hello Olga, We are sorry to hear about your experience. The best way to check on your prescription refills is by logging into MyChart, where you will be able to view and request your prescriptions, as well as message your care team directly about the status of your prescriptions. If you have any questions, please email us at [email protected]. Thank you.
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