Haart-Hayward
Information about Haart-Hayward
94541, Hayward
Opening hours
- Monday: 6:00 – 9:00 AM, 10:00 AM – 12:00 PM
- Tuesday: 6:00 – 9:00 AM, 10:00 AM – 12:00 PM
- Wednesday: 6:00 – 9:00 AM, 10:00 AM – 12:00 PM
- Thursday: 6:00 – 9:00 AM, 10:00 AM – 12:00 PM
- Friday: 6:00 – 9:00 AM, 10:00 AM – 12:00 PM
- Saturday: 7:30 – 9:30 AM
- Sunday: 7:30 – 9:30 AM
Haart-Hayward: Reviews
Fantastic experience: All issues I had were worked out. I was quick to judge and did so unfairly. This is a great facility offering help that many of us need. Everyone I’ve worked with there has been fair and caring.
Fantastic experience: I was so lucky to have found this clinic about two years ago. Where I was introduced to Dr Martinez as well as my counselor Natasha.. So reguarding my overall experience at this clinic was unlike any I had been before. If you have been to other facilities s as I have then you know how impersonal they are kinda feels like you’re being processed like cattle lol. But not here. Here you get real individualized personal treatment plans tailored for your success by people who truly care about your results. Actually you can tell as soon as you enter from their welcoming staff This place is different. Where I found the most help however has been from my counselor Natasha. She has continuously gone out of her way for me in ways I would never to have expected becoming a huge part of my successes and sobriety, there is no way this review can explain how amazing she has been or how lucky I am to have found her and. I want to just say how thankful I am to Natasha Dr Martinez Nurses and staff have always been there in my corner never giving up on me. Dr Martinez it’s another one of those rare doctors that still care and have an excellent bed side manor and went above and beyond the call of duty for me numerous times. Lastly the nurses at the window for dosing are also outstanding really taking the time to get to know you personally making your total experience feel like family in my corner always routing me on! I am so thankful to be sober since I’ve started with them and if your looking for a place to commit to sobriety with them lol no further and come join the family!
Fantastic experience: I love this place they are very friendly and help the community
Positive experience: It's the best clinic I've been to.
Fantastic experience: I like this clinic because thay give me the option on what type of methadone you want to take
Fantastic experience: This is one of the best clinics in the East Bay. They have great staff that are very professional. Mike at the front desk is very friendly and nice he says good morning to most people and and goodbye the doctor is really great and the counselors are phenomenal. They are not legal drug dealers in my eyes they are here to help you.
Fantastic experience: The most amazing clinic I've ever been to. Continuously saves my life. Mike, each of the nurses, Natasha, Dr. Martinez... Everyone here is amazing and always welcomes me with open arms, positivity, patience, and warmth. This place has done a lot for me... over and over again. So grateful for Haart Hayward.
Fantastic experience: I’ve been coming there for a couple of years and from the front desk person Mike to the Doctor handsome Dr. Martinez to the counselors to dispensary!!! Everyone there is so awesome, compassionate, loving ,caring and the place smells good and is very very clean. The bathrooms is disinfected after every use ! I love everyone there. Mikes so cool he greets everyone with a warm personality and relaxing music everything is on point!!❤️❤️❤️❤️ My counselors Owen to Sarah.
Negative experience: Very disgusting service. Rude medical staff on the phone. Need to learn how to speak to people professionally.
Zainab Khan, RN, thank you for speaking in follow up to this review and clarifying your experience as a Nurse calling from your place of employment at the San Francisco Jail complex. We apologized for the misunderstanding about your believing you were being put on hold vs being asked to call back in 15 minutes during a busy time, as our nurse apologized for at the time, and for when you went on to again present patient identifying information that was incorrect but still expected protected health information to be disclosed. We acknowledge our nurses became increasingly frustrated with you. We, both HAART and you, were both able to acknowledge in a follow up call that information can never be given out by HAART to a health care provider if a DOB does not match, regardless of whether it is "close" or not and that having a correct patient name helps as well. We are glad you were able to eventually identify the correct patient by name and DOB and that our follow up with you on this matter resulted in our patient receiving services at your jail. Our impression is that the issues were addressed directly with you and, by your report, was resolved. You indicated after leaving this review that you would update or delete the review as a professional courtsey and have not yet done so many months later. Either way, we are glad our patient was eventually served, is no no longer incarcerated under your care, and we look forward to engaging our clients and other providers professionally, and speaking directly to them about any issues we may or may not have in the future rather than leaving vague and derogatory reviews on google.
Fantastic experience: By far the best clinic I've visited. Staff is amazing and kind, and the place is clean.
Fantastic experience: Good face in good people that work here
Fantastic experience: I love this clinic. It has literally saved my life!
Positive experience: Great help
Fantastic experience: I need help
Positive experience: Remember not to talk to a single soul in the building or else you are presumed to be buying drugs. Therefore you get kicked out. Mike at the front desk is hella cool. I would give this place 1 star but he’s there so I decided to add the extra 2.
We hope things were ultimately better and with a more agreeable and supportive outcome than represented in the above comment of the time.
Positive experience: Sooo I was wondering if anyone can help me ... I do not go to haart, but@1point I went to baart in Antioch, & there they just offer the cherry flavored syrup, straight out of the malinkrodt bottle. ..... I heard @HAART, they put methadone pills I'm water, and dissolve them. & that's your dose. .... Is this true? Thanks
Sorry not to catch your question. In general, all MAT programs in California use some for of a pre-mixed formula. HAART Hayward does not currently us a cherry flavored or pre-sweetened formula. Additionally, Dissolvable diskettes are generally being phased out. I hope this is helpful information.
Fantastic experience: I've been going here for about a year and a half now and i honestly couldn't be happier Mike(the dude in the front) is super down to earth and is just one of the many great people that work here if you want to quit and have failed everywhere else this is the place to go,they wont give up on you
Fantastic experience: I've been to several clinics and Hayward HAART is without a doubt leap and bounds the best methadone clinic I can imagine. A truly caring and understanding dr. who's appears to be there because he cares, not for a paycheck. And the counselors are mainly therapists who are also incredible. If you need haarts services and live near Hayward, feel blessed, and dont hesitate
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