Healthpointe Los Angeles

Positive experience: While the doctor informed me of her leaving, it appears that in my last visit, she didn't care at all. My visit was a waste of time.

Fantastic experience: The atmosphere was nice off the staff with nice and friendly I give them an thumbs up

Fantastic experience: Dr. Troung at the La Tiejia location is amazing and listens and helps us so much! I love her!

Fantastic experience: Dr Taylor is awesome. He explains things very thoroughly.

Negative experience: If you have a workers comp case Do not go with this doctor., He works for the insurance Not for you! Sad but true the level of incompetence and dishonesty.

Fantastic experience: Very efficient and professional And good at what they do

Fantastic experience: Very kind and helpful staff. Attentive to the needs of the people coming in,making sure the energy between you and them is good. Excellent place for services.

Fantastic experience: They were helpful and nice. And took the time to listen to you

Positive experience: Decent up to this point

Fantastic experience: It was a wonderful experience. Dr. Taylor is a magnificent specialist. He is so patient and kind., and he has been taking his time to explain the conditions that I have and the kind of treatment that has been planned for me.

Fantastic experience: Goodess service , and they listen to you and try to fill all your needs. Staff was friendly and Doctor Perez was super friendly and explained everything to me clearly. Thank you for your help

Fantastic experience: I had my fifth visit with Dr. Hunter today. He was able to relieve some of the pressure and pain with a must needed neck and back adjustment and a great massage. Thanks again!

Fantastic experience: Nice place and good attention, very kind people, especially the doctors, they are very funny

Fantastic experience: So far so good

Fantastic experience: They have some of the best customer service, everyone is so polite, nice and so helpful,..

Negative experience: One of the worst doctors that I have ever been too. Quacks

Fantastic experience: Welcoming environment, staff is warm, friendly and helpful. Therapist is patient informative

Fantastic experience: Excelente servicio y la enfermera y el traductor muy amables gracias por su Excelente servicio

Fantastic experience: Muy buena

Negative experience: I couldn't go too my appointment because of the elevator is down and I'm on a walker and I couldn't walk up the stairs this is happening more than one time I've gotten to the to the my appointment and the elevators down this time they did call me and let me know I have a another appointment this Friday and what the doctor and well I don't know if I'll be able to go there either because of the elevator still down if the elevator is still down I won't be able to go elevator still down miss two appointments again cuz I can't walk up the stairs

Positive experience: Tienen un servicio profesional ablan español pero en terapias queda. Un poco lejos las locaciones

Fantastic experience: The staff there was very nice patient and concerned about my well-being.

Fantastic experience: Un excelente servicio y atencion de parte de todo el personal.

Fantastic experience: Great service

Fantastic experience: Great staff! Dr Perez is the best.

Fantastic experience: Excelencia atención muy amables, buen servicio en general

Fantastic experience: Doctor & nurse were very attentive this was my initial visit and I’m very grateful to have a caring doctor who made sure I get the appropriate care thank you soooo much!!!

Positive experience: Nice experience with them they take care of me in all I need

Positive experience: It took 15 minutes to see me.The lobby was warm.

Fantastic experience: It was my first time and so nervous, but they assist you with ease from filing up the forms, history takings, the follow up of appoiments and scheduling of my sessions. If you have a question, they right up answer you they're very accomodating and not intimidating

Fantastic experience: Kind and caring staff who provide prompt and precise care.

Fantastic experience: I can't speak highly enough of Heakthpointrle and Dr. Emily Perez and the staff, they are all very friendly and efficient.

Fantastic experience: Fast service, friendly staff and Dr. Perez is the best she always answers all of my questions and concerns in detail, I appreciate that.

Fantastic experience: Great service!!

Fantastic experience: Dr.hunter keep me calm and walk me through the whole process would recommend to anyone and everyone

Fantastic experience: You guys are great

Fantastic experience: Healthpoint is a place is very comfortable. The staff is very nice and the service is great.And Dr. Truong is the best she’s a very understandable person. Healthpointe is the place to be

Fantastic experience: Exelent Service I’ll recomend to any one thanks Doctors excelent job ..

Fantastic experience: Great experience so far. Everyone is attentive, caring, and happy to help. Dr. Hunter is the man!!!

Fantastic experience: I appreciate you getting me in early and all your help

Negative experience: Muy mal servicio deos doctores muy mal

Fantastic experience: It was a pleasure to be one of their client. They’re helpful and friendly, Monica is a star and Dr. Hunter’s magic word”SMILE”, I love this place.

Fantastic experience: I appreciate all the hard work HealthPointe , Dr. Truong , the medical assistants and the office staff are doing. They are very respectful and professional. Always going out of their way to accommodate me. I am able to ask questions about my condition and get a very clear understanding. I feel very comfortable with them all. The condition of the waiting area and examining rooms are very clean and bright. I would recommend my family and friends with no problem.

Fantastic experience: They are great

Fantastic experience: No long paragraphs Dr. Taylor is the absolute best..!!!

Fantastic experience: Dr. Ashley and Dr Taylor are awesome my surgery went very well thank you all for being so supportive

Fantastic experience: The Front desk is great period The physical therapy people are kind and professional. The therapist doctor of monica on the best

Negative experience: We I don't have anything to say

Fantastic experience: The staff is always very friendly and helpful, I came to my appointment a day early and we all had a good laugh

Fantastic experience: Dr. Fritz and his staff are excellent! They are caring and knowledgeable professionals; very polite and respectful.

Negative experience: Muy mala atención

Fantastic experience: Dr. Hunter and staff are great.

Fantastic experience: Healthpointe is a great health care provider. The receptionist r friendly and helpful. The physical therapist r thorough and good @ their profession. The venue is clean and there's always plenty of parking.

Fantastic experience: It was very pleasant, everyone was very friendly and attentive and helpful , I felt very comfortable with everyone. Thank you

Fantastic experience: Great staff. Everyone there is just so happy and personable

Fantastic experience: Healthpoint employees Numberone is always

Fantastic experience: Friendly and welcoming people and atmosphere. The chiropractor’s attitude/bedside manner was professional and entertaining. I had a very good treatment there and felt like my body had a good workout.

Fantastic experience: Dr. Hoi is amazing. It's a very busy office, but receptionists, the tech, Dr. Taylor, Dr. Fritz and Dr. Ashley are very thorough and helped me a lot.

Fantastic experience: Awesome stuff

Fantastic experience: It was a nice place with nice people and great service

Fantastic experience: My entire experience for this visit was excellent from checking in and consultation through testing and x-rays!

Fantastic experience: Thank you Dr Edward Chappell. I really appreciated for taking the time to listening to me and your caring and trying to find a solution. for my injury.. workers compensation had sent me to him . very professional; caring and knowledgeable. I am glad I did . He felt my pain and knew. How to start trying to solve the several injuries I had . He id very knowledgeable and professional. Was well informed regarding my injury I had a worked . He knew and understood what is happening to me with my mobility which I had made me very stress down ; sad and depressed. He was very empathetic. Unfortunately he only got the neck injury and no my back injury/yet. He talked to me with honesty . Explained to me reason I can no raise my arms or write well or hold much on my hands and the chronic pain I m going tru as well as my neck / shoulder / wrist / hands. He did educated me of what to expect and what to do to help me to try to recover for my neck / back injury. And he will be taking care of me .. He said to please..To be patient since it s no a fix quick. That it will take a long time . Sometimes years . No what I wanted to heard . But love his honesty . He explained and make me understand that it’s nothing that could be done to cure me fast . To be patient with myself and to try my best to follow all his instructions and my doctors . To take care of myself. Once you hurt your back or neck . It will never get back as it was . Thank you Doctor. Love him . Very knowledgeable and caring . Really took the time to listen to me without rushing me off . He did Asked questions and took notes .. He will also review all my texts being done in the Hospital. That were done as soon as I had the injured. Since My life had changed dramatically. From being a single mom and always having multiples jobs and very active . Now I feel like a 380 years old women . With tremendous pain in my neck ; arms ; shoulders; wrist ; upper ; back ; middle and lumbar. I had being in bed and barely doing much due to my chronic pain ;after my injury for approx 1 year and half . Even-thought I was advised by others Great Doctors also that I need two big major surgeries otherwise I could get worst , And now I understand. It’s no something that will get me back as before. Time will heal and I trust he will guide me and help me to go tru all this struggling I am going tru . , So a least I felt and I feel . I am no alone in this hard road of trying to recover. Great Doctor. Love also the Staff . Very respectful Very friendly; caring and knowledgeable. Staff is niece ; Friendly . Thank you Dr Edward . Great Staff. Chiropractor Dr Hunter; Dr Castro ; ; very caring ; patient and understanding ; give you hope and courage . Understand how life changing can be a big injury and life changing. Try the best to try to give you the best treatment. Also Dr Castro and Dr Hunter and staff are helping me with my recovery of my back/ spinal cord injury and neck/ wrist Look forward to start seeing positive results . Very caring . Thank you ! Love them Thank you. God Bless you all. Look forward to see you soon .

Fantastic experience: Accommodation was great the staff was friendly

Fantastic experience: I told the girls in the front office I have an appointment today they told me have a seat they are so nice they help you out. You don't have to be waiting a.long time to see the doctor they will give you the next appointment right away friendly girls

Fantastic experience: Excellent customer service and great chiropractor service

Fantastic experience: I had a good experience here.

Fantastic experience: Staff is so nice and professional..

Fantastic experience: Muy excelente la atención

Fantastic experience: The staff and doctors are great, always professional and helpful.

Fantastic experience: Great doctor , great service

Fantastic experience: I appreciate Dr. Ashley taking the time to listen to my issues and provide me with solutions. The office staff and the doctor were friendly and professional.

Fantastic experience: The office was very clean and the office staff was very friendly and nice. I prefer the Los Angeles office over the Anaheim office.

Fantastic experience: Friendly front desk staff, very helpful and always meet my Dad’s needs. Doctor Truong is caring and understanding. I truly appreciate her.

Fantastic experience: Really good

Negative experience: If I could give no stars, I would. Going to an appointment to see Dr. Ashley is as painful as pulling teeth with no Novocain. I travel a long ways and every single time I wait anywhere between 2 1/2 to 3 hours just to see him, only for him to sit with me for 5 mins (I’m sure because I complain) - compared to a patient who does not (he was literally in that room for almost 45 mins) The entire appointment experience will take around 6.5 hours, including travel time. Somebody has to overhaul his appointment structure, to take the patient’s time into consideration, and NOT the doctor’s!!!!

Fantastic experience: Healthpointe Los Angeles is great. I starting feeling better after 1 day. And great people who work there!

Negative experience: The women in the front desk office is great also the one behind the front desk door. However the medical doctor itself at hand doesn't respect your physical concerns that's going on with you. I had a serious head injury where I experience vertigo for several months and result of my head injury my neck sustained a bad injury. The result of that injury I continuously get numbness in my arms and hands. I asked for an MRI more than three times the doctor refuses to give me one. My head injury took place March of 2002 here we are in February of 2023. I'm still having these issues. The doctor still refuses to give me an MRI. Not to mention that I've been on a leave of absence from work August of 2022 my leave of absence is over March of 2023. They just started my physical therapy in January. The physical therapy is counterproductive causing more injuries to my neck. I told the physical therapist that's not good for the spine he insist that I try anyhow. I had to stop going and continue my own physical therapy at home for the fact that physical therapist supposed to work with you. Not keep insisting for you to do something that makes you uncomfortable trying to get in that position at the same time doing that exercise. All injuries are not the same therefore you will always need some type of guidance from a professional physical therapy to make sure you're doing all new exercises correctly. Also not to do exercises that can put a strain on the actual injury on itself. When feeling discomfort you discontinue the exercise. I go back to the office they want me to do that exercise again. I'm too old to play around with kids where I was a professional athlete who dealt with injuries and physical rehabilitation and dealt with experience professionals older than me for years. I only give one star because I'm acknowledging. If the doctors were to practice better the ratings could be better. The doctors are supposed to help you not keep you injured when you're getting close to 50 years old.

Fantastic experience: Dr. Ashley has been very helpful. He is knowledgeable and gets straight to the point which I appreciate,. I highly recommend this office. They are wonderful !

Fantastic experience: Great customer service skills , specially front office staff

Fantastic experience: From the front desk to the doctor most respectful people I have ever seen treated me like a member of the family love them all doctor rendon is the one of the greatest person on earth and the staff are really helpful people god bless them all

Fantastic experience: Straight to the business, no sitting in the waiting room a long time. Dr. Fritz was straight to the point on what he was going to do and the options for me. Receptionist are friendly and made sure I had my next appointment locked in.

Fantastic experience: I waited 2:45 before I seen myDr. The patient in the office so mean to the staff. I am Not sure if I will continue with health point.

Fantastic experience: Muy EXELENTE atención, todo el personal muy amable, El doctor 10+.

Fantastic experience: The lady front desk Are very nice

Positive experience: Me atendieron muy bien.

Negative experience: The waiting time is unexceptable! I as a patient have talked to many people in the waiting room and they agree! What’s your problem ? Our time is just as valuable as yours!

Positive experience: Received good quality customer service

Fantastic experience: Recepción girls and Acupuncture Doctor very nice. Thank you for your service

Fantastic experience: Every time I go, the front desk girls are very friendly and helpful. The wait is not too long. The back office people are terrific and very sweet.

Fantastic experience: Superb care! Very professional staff and Doctors that actually cares about your recovery.

Fantastic experience: My experience with HealthPointe was a pleasurable one. From the check in to the person who did my x- rays where very attentive, professional, polite friendly, concerned & compassionate. I was in & out in a timely fashion & I commend Dr. Fritz for having such an efficient staff as well as Him being a Doctor in rhe business of Caring!!! Thank You So Much! You don't find Healthcare people that care always...Thank you!

Negative experience: Arrived 15 minutes before appointment 3 hours later still haven't seen the doctor. I left and they blame me for not waiting to see the doctor

Fantastic experience: Superb care! Very professional staff and Doctors that actually cares about your recovery.

Fantastic experience: This was my first visit with Dr Hunter and Monica aka “THE DREAM TEAM” they were AMAZING !!! it’s so refreshing to go there Dr Hunter makes it so enjoyable i can’t wait for my next appointment Here’s what you can expect during your therapy a pleasant atmosphere, a MAGNIFICENT DR HUNTER and his gold touch that makes your pain melt away

Fantastic experience: Each time that I go there, everyone is very friendly and professional, the doctor that I see Dr. Chappell is very thorough and caring

Fantastic experience: They are so nice and very professional, the doctor helps my problem. Very highly recommended.

Fantastic experience: The reception staff at Healthpointe is professional and very helpful. They're friendly and efficient. I have Acupuncture with Dr. Priebe, he's amazing, I've been going for years. I highly recommend Healthpointe.

Fantastic experience: They are very professional and respectful. Doctor treating are great

Fantastic experience: This place is great. Everyone I've dealt with are professional and polite. Im very comfortable everyime I go. I highly recommend them.

Fantastic experience: I’ve only experience one treatment so far. Therapy was excellent. Staff Super nice made me very comfortable