Exchange Physical Therapy Group Jersey City
Information about Exchange Physical Therapy Group Jersey City
07311, Jersey City
Opening hours
- Monday: 6:30 AM – 8:00 PM
- Tuesday: 6:30 AM – 8:00 PM
- Wednesday: 6:30 AM – 8:00 PM
- Thursday: 6:30 AM – 8:00 PM
- Friday: 6:30 AM – 8:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Closed
The highest rated orthopedic and sports physical therapy facility in Jersey City is located in the Harborside Financial Center, near the PATH, Lightrail, and Ferry.
Our facility is located in the Waterfront area of Jersey City, near Historic Downtown, the Heights, Paulus Hook, Newport, Journal Square, and Hamilton Park. We are situated in the Harborside Financial Center, right next to the Path Station, and we provide free parking right outside.
Our mission is to make physical therapy as convenient as possible. We offer walk-in availability, weekend hours, and minimal paperwork to ensure that you can get your pain assessed, treated, and feeling better quickly. Our team will provide a thorough evaluation and create a customized treatment plan to help you get back to optimal health and avoid future injuries. Our cutting-edge rehabilitation equipment and therapeutic modalities guarantee that your safety, comfort, and progress are our top priority.
At our Jersey City location, we offer a wide range of sports-oriented programs, including running and gait analysis. We strive to develop personalized exercises for each individual to address their specific needs and help them participate in the sports, hobbies, or daily activities they are unable to do.
We strive to create personalized treatment plans that include manual therapies such as soft tissue mobilization, joint mobilization, stretching, passive and active range of motion, manual resistance, and myofascial release. To supplement these techniques, we may also use K-taping, Blood Flow Restriction, cupping, and Graston, depending on the patient's needs and objectives. These approaches are intended to break down scar tissue, improve blood circulation, nourish the muscles and joints, improve the proprioception of the joints to reduce pain, increase movement, and promote better mechanics. In addition to therapeutic exercises for strengthening and mobility, neuromuscular re-education, gait training, and manual treatment, we also provide modalities to alleviate pain, reduce swelling, increase tissue extensibility, and stimulate muscle activity. These modalities include electrical stimulation with various settings based on the patient's needs and goals, moist hot packs, cold packs, and ultrasound.
We offer physical therapy both with and without a prescription, and our hours are flexible so you can easily schedule an appointment. If you need extra care between sessions, you are welcome to come by at any time.
We work with our clients and their healthcare team of therapists to help them progress in a way that allows them to reach their goals and resume their daily activities and hobbies with minimal discomfort and obstacles.
Services and Treatments
Exchange Physical Therapy Group Jersey City: Reviews
Fantastic experience: Dr. Madison and Dr. Joy are amazing therapists. They have tailored a program of exercises that have built my strength and flexibility. They are great listeners and I look forward to my sessions with them. They have helped me immeasurably.
Thank you David for taking the time to leave us an outstanding review. So glad to know you received outstanding care!
Fantastic experience: Lyanna is wonderful to work with. She’s attentive and made an effective treatment plan. I felt drastic pain reduction after a couple of sessions. She also continuously checks in on the issue and makes ongoing adjustments which help. The reception staff is friendly and everyone has a good demeanor. Highly recommend the folks at EPTG.
Thank you Ashwini for your wonderful review. We are so happy to hear that we have been able to reduce your pain and that you have been pleased with the treatment you have received.
Fantastic experience: Doctor Joy Murphy is wonderful, professional friendly, and very patient orientated ensuring you are taking the right steps and paths to a better you. I appreciate her level of care and concern. My head and jaw pain has been gradually declining since our first initial visit. Highly recommended.
Thank you for your kind words, Bryant! I am so happy to hear that you have been experiencing relief from your head and jaw pain since our first visit. It is my goal to provide excellent care and support for my patients, and I am glad to know that you have felt that from me. Thank you for recommending me to others.
Fantastic experience: EPTG is an excellent facility with very helpful staff and hard working therapists. Lyanna has been incredible during my recovery from hip surgery! Back to walking in 5 weeks!
"Thank you for your kind words, Anthony! We are glad to hear that you had a positive experience with our facility and that Lyanna was able to assist you in your recovery. We strive to provide excellent care and it's great to hear that you were able to get back on your feet quickly."
Fantastic experience: Had a great experience at Exchange Physical Therapy Group with Dr. Tamanna. She helped me get my shoulder back to 100% -- something I didn't think would be possible when we started working together. I like that Dr. Tamanna tailored the rehab plan to my needs, I didn’t have to give up CrossFit or take an extended break from working out. Definitely recommend EPTG at Jersey City.
I am so glad to hear that you had a wonderful experience with Dr. Tamanna at Exchange Physical Therapy Group! It's great to know that she was able to help you fully recover your shoulder and that she customized your rehab plan to fit your needs. Thank you for recommending EPTG at Jersey City!
Fantastic experience: Dr. Joy has been incredible throughout my recovery. I’ve seen real improvement thanks to her expertise and support. I highly recommend her for anyone looking for a physical therapist who truly cares about their patients and delivers results.
"Dr. Joy is amazing! She has helped me make significant progress in my recovery. Her knowledge and support are top-notch. I highly recommend her to anyone seeking a physical therapist who is genuinely invested in their patients' well-being and produces positive outcomes."
Fantastic experience: Exchange physical therapy has been wonderful.The pediatric area is fantastic for my infant. Dr. Tamanna Khan has helped him so much. We are truly thankful for the excellent work that she does and the kindness of the office staff as a whole. I would highly recommend this location for anyone with a child who is in need of physical therapy.
Customer Response: Thank you for your kind words, Olivia. We are glad to hear that your child is receiving excellent care from Dr. Tamanna Khan and our office staff. We strive to provide the best possible experience for our patients and their families. Thank you for recommending us to others in need of pediatric physical therapy.
Fantastic experience: The best physiotherapist I ever had. The place is so clean, nice and peaceful. Thank you.
"Thank you for your kind words, Salimata! We are glad to hear that you had a positive experience with our physiotherapist and enjoyed our clean and peaceful environment."
Fantastic experience: Back in the beginning of June I began my physical therapy journey following a bad lower back disc herniation. I was set up with Tamana and she was outstanding on multiple levels. She was extremely through during the intake process. Healing is a journey and Tamana was not only just an awesome physical therapist but a great accountability coach. Empathic, informative, and direct she was simply awesome to work with. Grateful to have had a doctor like her. Thanks!
Thank you for sharing your positive experience with Tamana as your physical therapist. We are so glad to hear that she was thorough, empathetic, informative, and direct in her approach, and that she also served as an accountability coach for your healing journey. We are grateful to have Tamana on our team as well. Thank you for choosing our practice for your physical therapy needs.
Fantastic experience: I love this place! Dr. Tamana is amazing and has been working on me for a few months. I can’t live without her! My mobility and pain have improved significantly. I am so grateful for Dr. Tamana, she’s a great listener and doesn’t disregard my pain or discomfort. She’s always checking in on me and my pain level. The staff is also very friendly and helpful, highly recommend EPTG.
Thank you for your kind review, Rima! We're so happy to hear that Dr. Tamana has been able to help improve your mobility and pain levels. We truly value your recommendation and appreciate your loyalty to EPTG.
Fantastic experience: I had a knee pain for almost a month.. medications helped a bit but didn’t take the pain away completely. I decided to go to physical therapy and regretted I didn’t start sooner! James, was incredible - he fixed my knee in just 2 sessions! Highly recommend this place - staff is very nice, professional and very attentive.
Thank you for your positive review, Elena K! We are happy to hear that our physical therapy sessions were able to alleviate your knee pain in just two sessions. Our staff strives to provide excellent care and we appreciate your recommendation.
Fantastic experience: I started physical therapy after having shoulder replacement surgery. From the first day, Exchange Physical Therapy gave me faith that they would help me in my recovery. It's a welcoming place and the whole team are very friendly. The therapists, Cassandra, James and Joy are excellent professionals and you can tell that its their vocation. With firmness and compassion, they help me to reach my goals. I have most of my sessions with James and every time he encourages me to keep going and not give up. I have progressed a lot in regaining movement in my arm. A detail that I will not forget, is the cup of water that he would give me after doing a more intense exercise. I highly recommend them because they treat you both professionally and with the human side which is so important for recovery.
Thank you for your kind words, Emma! We are so happy to hear that our team at Exchange Physical Therapy has been able to help you in your recovery. We pride ourselves on providing both professional and compassionate care to our patients. Keep up the great progress!
Fantastic experience: EPTG has been an essential part of my pregnancy! I was suffering from sciatic nerve pain in the late 2nd trimester and no amount of stretching or resting would alleviate it. Dr Tamana and the harborside team helped give me so many exercises, strategies and treatments that made my 3rd trimester so much more manageable and my back so much better. They have vast equipment, friendly PT’s and office staff, and are always hygienic in their practices. Cannot thank Dr Tamana enough for the treatment.
Thank you, Mollie, for your fantastic review! We're thrilled to hear that Exchange Physical Therapy Group - Jersey City played a key role in your pregnancy journey. It's great that Dr. Tamana and our team helped alleviate your sciatic nerve pain with effective exercises and strategies. We pride ourselves on our hygienic environment and friendly staff. We appreciate your kind words and look forward to continuing to support you on your wellness journey!
Fantastic experience: Dr. Tony Emadzadeh is extremely skilled and incredibly knowledgeable in the field of Physical Therapy. He is truly wonderful with our 5yo son, Nicolas, while first and foremost building a solid rapport. Nicolas loves “Tony” and enjoys attending sessions. Dr. Emadzadeh is able to engage with him in various activities/drills while keeping him on task. Building his strength and focus right now is essential to his development in all aspects. Nicolas is challenged throughout every session and we grateful for their dedication on our journey. The facility is brand new and conveniently located in the heart of Edgewater. We highly recommend Exchange Physical Therapy Group’s Edgewater location 100%.
Thank you, Candace, for your kind words and recommendation! We are thrilled to hear that your son, Nicolas, is enjoying his sessions with Dr. Emadzadeh and making progress towards his development. Our brand new facility in Edgewater is conveniently located for our clients. Thank you for choosing Exchange Physical Therapy Group.
Fantastic experience: Joy is my PT, and she is the absolute best. I love working with her and appreciate the knowledge she brings in helping me counteract my lower back stiffness. Its only been a week in and I’m already feeling 100x better!
Thank you for your positive review, Kenny! We are so glad to hear that you are already feeling better after just one week of working with Joy as your physical therapist. We appreciate your feedback and look forward to continuing to help you with your lower back stiffness.
Fantastic experience: I have been coming to EPTG in Jersey City for several months because of a chronic issue. I've tried other PTs in the past and have always been disappointed in the lack of clear direction and inability to focus on building strength beyond the impacted area. James and Nikhil, in my mind, are the ABSOLUTE BEST. They are patient, knowledgeable, compassionate and know how and when to challenge you. They were equally (if not more) invested in my healing journey as I was and were a source of motivation when I struggled to see the light at the end of the tunnel. They create a fun, professional and positive environment where they don't just talk about treating the whole human, they actually do it consistently! I couldn't have asked for better practitioners and would trust them with any future injuries (hopefully there are none) that I might experience.
"Thank you for your kind words, Melody! We're happy to hear that James and Nikhil were able to provide you with excellent care and support during your healing journey. We appreciate your trust in our team and hope to continue providing exceptional service in the future!"
Fantastic experience: Thanks to Dr. Cassandra Borglum's patience and care in understanding and assessing my concerns, I feel better now than I have in the past two years. Her therapy has made a significant difference in my well-being.
Thank you for your positive feedback, Snigdha! We are thrilled to hear that Dr. Borglum's patience and care have made a significant difference in your well-being. We appreciate your trust in our services and hope to continue providing you with excellent care.
Fantastic experience: Best PT I've ever been a part of. All the staff is amazing, the environment is friendly and fun, and I truly look forward to visiting every time. Nikhil has been absolutely instrumental in my recovery from two different surgeries. And yes, there is no other place I would go for PT. Huge thanks to Nikhil and all the staff!
Thank you for your kind words, K F! We're so glad to hear that you've had a positive experience at our PT clinic and that Nikhil and our staff have been instrumental in your recovery. We're grateful to have you as a patient and look forward to seeing you at your next appointment.
Fantastic experience: I got severe neck pain a few months ago. My friend recommended me Exchange Physical Therapy. My therapist Nikhil was super helpful. Each session he will give me thorough massage and helped me release the muscle pain. He also gave me very useful stretches techniques which I do every now. After the treatment, I feel much released from the pain. Also getting stronger and corrected some of my bad posture that caused those pain.
Thank you for your positive review, Deng Jiahao! We are glad to hear that our therapist Nikhil was able to help with your neck pain and improve your posture. We hope you continue to feel relief and strength after each session. Thank you for choosing Exchange Physical Therapy.
Fantastic experience: Nik is friendly and professional. I would recommend him and EPTG to anyone seeking physical therapy in Jersey City
Thank you, Rob, for recommending Nik and Exchange Physical Therapy Group in Jersey City - we're thrilled to hear about your positive experience with our friendly and professional team!
Fantastic experience: I highly recommend EPTG! They are top notch. Madison worked with me as I recovered from a broken ankle. It felt at first that I would never recover, but with her expertise and positive energy I’ve finally made strides towards getting back what I’d lost in mobility. The facility is clean, well equipped, and the front desk staff are friendly and efficient. There is a good vibe all around. I’m going to miss my twice a week appointments! Thank you all so very much.
Thank you for your kind words, Donna! We are so glad to hear that you had a positive experience with EPTG and Madison during your recovery. We are always here to help and we wish you all the best in your continued progress.
Fantastic experience: The best place for PT in the area. All of the staff is very friendly. The front desk is very responsive via email to any rescheduling or questions about coverage. The physical therapists are all great and really care about your progress. You spend at least half the visit being worked on by your physical therapist who also measures your progress along the way. All the equipment is great and plentiful. They were happy to recommend alternative exercises and more challenging ones when needed.
Thank you, Ken, for recognizing Exchange Physical Therapy Group - Jersey City as the best place for PT in the area and for your kind words about our friendly staff, responsive front desk, and caring physical therapists. We're glad to hear you've appreciated the personalized care, progress tracking, and our equipment; your satisfaction and progress are our top priorities, and we're here to support you through every step of your recovery journey.
Fantastic experience: My experience at EPTG has been entirely positive. My therapist,Tamanna, has been professional, comprehensive in her approach to my care, and kind. The staff have been efficient in scheduling appointments and welcoming on every visit. The staff has processed prescriptions promptly and answered all billing questions. All of the therapists have been friendly and supportive. I can highly recommend this Exchange Place facility in Jersey City.
Thank you, Margaret, for your glowing review of our Jersey City Exchange Place facility! We're proud of Tamanna and our staff's professionalism, efficiency, and support, and appreciate your high recommendation.
Fantastic experience: Exchange Place therapy center is a great place for recovery. My therapist Cassandra is awesome. She is very professional and explains the exercises and progress very well while being fun. I love going to EPTG.
Thank you, Onkar, for sharing your positive experience! We're thrilled that Exchange Place Therapy Center and your therapist, Cassandra, have been instrumental in your recovery, and we appreciate your kind words about our professional and enjoyable approach to therapy at Exchange Physical Therapy Group.
Fantastic experience: The facility and staff are phenomenal. They are super accommodating - from the front desk to all of the PTs. Tamanna Khan was fabulous. I highly recommend her!
Thank you, Clare! We're delighted to hear your praise for our phenomenal facility and staff, especially Tamanna Khan. Providing superb care and accommodation is our priority at Exchange Physical Therapy Group - Jersey City.
Fantastic experience: Tamanna is an excellent physical therapist. I come every week with the most annoying and repetitive questions and she is always very patient and answers them kindly. She also provides really good exercises and stretches, as well as a comprehensive take home stretching plan, that I believe have really been helping my recovery process. 5/5 stars, 10/10, no notes
Thank you, Matt, for your glowing review of Exchange Physical Therapy Group in Jersey City! We're delighted to hear that Tamanna provided you with excellent care, and we're thrilled to be part of your successful recovery journey.
Fantastic experience: Tamanna is excellent and very professional. She has helped alleviate a variety of issues I’ve had. I see her 3 times a week and will continue to do so. I would highly recommend tamanna and the clinic.
Thank you, Deborah, for your kind words and recommendation for Tamanna and our clinic in Jersey City. We're dedicated to providing excellent care and helping clients like you with their physical therapy needs.
Fantastic experience: I came here for my neck and shoulder pain last summer. I was nervous about getting treated at a new place, but James and Amy were so friendly that any apprehension I had was dispelled. My pain and stiffness were gone after a few sessions and my range of motion improved. The trustworthy environment they created is something I'm really grateful for. I highly recommend EPTG to anyone needing physical therapy
Thank you, Diane! We're delighted to have been a part of your journey to pain relief and improved mobility. Your recommendation and kind words about James and Amy mean a lot to us, and we're here to support your ongoing well-being.
Fantastic experience: EPTG was quite the revelation for me. You have to experience it firsthand. First time physical therapy patient. Both of my shoulders have a torn rotator cuff, issues left untreated by me for over a year. [yes, yes, I know!] My doctor at NYP recommended I get PT and knowing where I live, recommended EPTG. My first encounter was at the Uptown Hoboken office where I made an appointment with James Ruggiero. He was very polite, knowledgeable, professional and an overall super chill guy. Little did I know at that first visit, I was in fact meeting my torturer and healer. He completed a thorough exam of my shoulders, tendon and ligament manipulation followed by exercises to help the situation. You will hurt, but not overly so. My arms were rotated into multiple positions. He noted my limited range of motion and where my pain began. The goal is to push the pain marker further away, increase your rotation/flexibility and make you stronger. For over a year I have not been able to sleep on my side, or I’d wake up in pain if I rolled over in the night. Within 6 weeks I was sleeping on my side again. I have not been able to stretch my arms over my head, like you would do with a good old yawn when you jump out of bed in the morning. I am stretching again - pure joy. I continue PT a few times a week, complemented with some home workouts specifically designed for my issues. And, they will give you an app to show you how to perform those exercises properly and safely at home. When my barber moves, I don’t follow. However, when James moved to Jersey City location, I followed, immediately. I have also seen Nikhil who was wonderful. The front of staff are amazing. They are informative, kind and very welcoming. They always greet me with a smile and a laugh, I thank them for that. Lastly, I’d say, stop putting off what hurts you, that little ache that we ‘learn to deal with’. There is no need for that when a little physical therapy can be of tremendous help. It certainly has improved the quality of my life for which I am most grateful. TJ
Thank you, TJ, for sharing your transformative experience with Exchange Physical Therapy Group. We're delighted to have been part of your journey to improved mobility and a better quality of life. Your feedback highlights the expertise and care of our team, and we look forward to continuing to support you.
Fantastic experience: Nikhil is the man! I’m a runner and train heavily for marathons and he’s taught me a lot of exercises and recovery tactics to improve my flexibility, strength and single leg stability. Staff is also incredibly friendly. Can’t recommend this place enough!
Thank you, Kris! We're thrilled to hear how Nikhil has helped you with your marathon training and that you've found our staff friendly. Your recommendation is greatly appreciated, and we're here to support your fitness journey.
Fantastic experience: Exchange Physical Therapy is a wonderful group. It's very clean, the receptionists are very nice and helpful. More importantly, all the therapists are friendly, professional, and knowledgeable. You feel that you are in good hands. I go 3 times /week for a balance problem. My therapist, Kassandra, is always on her game. She is so creative, I never repeat an experience though I work on the same muscle groups. I look forward to every session. I have improved immensely. I hope you check out Exchange Physical Therapy. You won't regret it.
Thank you, Allison! We're thrilled to hear about your positive experience at Exchange Physical Therapy Group. We're dedicated to providing excellent care, and it's great to know that Kassandra and our team have helped you improve. We appreciate your recommendation and look forward to your continued progress!
Fantastic experience: After going to another PT prior to Exchange, I have to say this is the best physical therapy center hands down! The therapists are very hands on and don’t use machines but rather work with you on exercises to strengthen whatever issue you are trying to heal. Dr. Nikhil was very attentive to my meniscus injury and because of his instruction I feel like I’m healing and getting stronger and will likely not need surgery. Can’t thank Exchange Physical Therapy enough!
Thank you, Mariah! We're thrilled to hear that Exchange Physical Therapy has made a positive impact on your recovery. Your kind words are greatly appreciated, and we're here to support you on your journey to healing and strength!
Fantastic experience: Every physical therapist at this clinical has been extremely helpful in some way, shape, or form in regards to helping me get back on the path of a pain free life. As a powerlifter, I am constantly putting my body under lots of physical stress, and Dr. Madison and Dr. Cassandra have been crucial to the recovery process of the injuries and pains and I have acquired throughout training. I appreciate Dr. Madison's attention to detail and to the person she is treating. Whether you are her only patient or she has several patients, I feel like she is always keeping an eye on you, and doing her best to understand what the problem is so that she can provide relief and solutions. Dr. Cassandra is always challening me and my body in new ways every session that help me progress not only in pt but in the gym too, which is always appreciated. Great front desk staff too! Super kind and super helpful with any questions I've ever had.
Thank you for your thoughtful review, Katie! We're thrilled that our team, especially Dr. Madison and Dr. Cassandra, could play a crucial role in your recovery journey. Your appreciation motivates us to continue delivering exceptional care at Exchange Physical Therapy Group.
Fantastic experience: I absolutely have been loving my sessions with Dr. Madison! I have been dealing with a knee injury and extreme pain due to a bad fall back in 2021 & I have put off PT for too long. I'm so glad I finally booked a session with EPTG & In just 3 sessions my knee pain has decreased drastically and I am no longer limping or unable to sit for longer periods of time! Thank you Dr. Madison for all of your help so far and a huge thank you as well to the Amazing front desk staff for being so kind & thorough every step of the way from Insurance benefits to working around my schedule when booking each session.
We're thrilled to hear about your positive progress with Dr. Madison! Thank you, Amanda, for sharing your journey and trusting us with your recovery.
Fantastic experience: Dr.Kristina is fantastic! With her assistance, my recovery from a lower back injury was quick. Initially, I faced difficulties bending down or twisting my body, but after just a few sessions, I experienced significant improvement. Her support and comforting approach throughout our sessions made the process much more reassuring. She taught me so many helpful exercises to enhance my core strength and she even manually adjusted my SI joint back into place. I'm so grateful for her exceptional care and guidance!
Thank you for your glowing review Nicole! We're delighted to hear about your positive experience with Dr. Kristina at Exchange Physical Therapy Group - Jersey City. Her expert care and personalized approach have made a significant impact on your recovery, and we're grateful for the opportunity to be a part of your journey to better health. We look forward to continuing to support you in the future.
Fantastic experience: I have been working with Dr.Cassandra and I definitely feel much better about my neck pain. I have suffered from posture related neck and shoulder pain since a very long time and I finally was able to take physical therapy regularly. I have definitely felt relief with the stretches plus exercises given by Dr.Cassandra, she has helped me to get into a better posture & ease my pain. She is attentive and experienced & will give proper time while working on you to ease the pain. overall the place is clean and the staff is super friendly. I highly recommend dr. Cassandra if you have any neck/shoulder or low back issues, I am finally able to manage my pain with the stretches and regular exercise recommended by her!
Thank you so much for your kind words Shailee! We are thrilled to hear about the significant improvement in your neck pain and the positive impact Dr. Cassandra has had on your well-being. Your journey towards better posture and pain relief is truly inspiring, and we appreciate your recommendation. We look forward to continuing to support you on your path to a healthier, pain-free life!
Fantastic experience: Thank you, Madison, for getting me back to 100%! Madison is knowledgeable, compassionate, and makes you put the work in. A true professional! The entire staff is friendly and very welcoming. I have tried several other PTs in the area recently, and there is no comparison. Highly recommended!
Thank you for the incredible review Brian! We're thrilled that Madison's expertise and compassionate care helped you reach 100%, and we're proud to have her on our team. We appreciate your recommendation and look forward to continuing to provide top-notch physical therapy services with a friendly and welcoming staff!
Fantastic experience: I had the best physical therapy experience ever! Amy was incredibly helpful, and she managed to alleviate my back pain right from the first session. Although my doctor sent me to an MRI, Amy's expertise saved me money by achieving significant progress within just a few sessions. The front desk staff, particularly Christina, were also extremely helpful, explaining my insurance coverage clearly. I appreciated the convenience of their evening and Saturday sessions, making the entire process smooth and hassle-free.
Thank you so much for your amazing 5-star review, Keran! We're thrilled to hear that you had the best physical therapy experience with us, thanks to Amy's expertise and our dedicated front desk staff, especially Christina. We're delighted to have alleviated your back pain quickly, saving you money and providing a smooth, hassle-free process. We truly appreciate your kind words and look forward to continuing to support your wellness journey!
Fantastic experience: My sessions with Dr. James Ruggiero helped me start a second life after a very confusing and debilitating period in my health that doctors and researchers haven't been able to explain. In my treatment and recovery, James was the first to ask me what my personal goals are and that changed everything about the tone of my recovery. I'll never forget that conversation and the energy+determination it infused into me. James knows exactly what's needed and we go about discovering my limits and working on them systematically with amazing results. Would recommend Dr. Ruggiero in blink of an eye
Fantastic experience: There are a lot of terrific reviews for this location, and based on my experience, each and every 5-star review is extremely well-deserved. There are so many great things to say about EPTG Jersey City, so I'll break it out into a few sections: Summary, Front Desk, and Physical Therapy. Summary: My biggest fears when approaching any health professional or clinic for treatment is that I won't get the help I need or that I'll feel unheard - making the overall cost in time and money not worth it. Here at EPTG Jersey City, the front desk and my physical therapist (Madison) completely absolve that concern. My experience is so pleasant that despite needing to attend sessions 2-3 times a week (to do exercise!), I look forward to each and every session. Scheduling and Front Desk The front desk has been absolutely lovely to work with. Special shout out to Irma (Really sorry if I misspelt your name!) who has been super kind and helpful to me. Every time I've needed a quick schedule change, Irma and every other member of the front desk staff do their best to help me find ways to sort my calendar to attend the sessions I need for my health. I've had at least a dozen sessions now and I've never had to deal with the usual stress I find myself struggling with when scheduling appointments. On top of that, every member of the front desk is friendly and open, making every appointment of mine start and end with a smile. Physical Therapy I've had Madison for all of my sessions now (+12 sessions), and I have not had a better experience with any other health professional than I've had with her. Firstly, Madison is a great listener. She is very receptive to any feedback or concerns I have during treatment, and knows exactly what to say to make me feel comfortable and fully heard. Whenever I have questions about what's happening, Madison is happy to take the time to break down for me what's going on in my body in a way that I can understand. On top of that, Madison truly cares about how my body is progressing throughout my treatment. Whenever I find myself discovering a new pain or stiffness, she takes the time to hear me out and understand my experience. Then based on what she hears, she will know when to promptly introduce a new exercise or stretch that will not only help relieve that pain or stiffness I have, but will even take my strength and mobility to the next level. Madison has made the experience so enjoyable with her friendliness and ability as a physical therapist to help me find immediate relief that, at this point, I cannot imagine having any other care provider help me through the muscular issues I've had. Huge thanks to everyone at EPTG Jersey City! Looking forward to my next session!
Thank you Morad! We here at Exchange Physical Therapy love hearing about our clients experiences and we appreciate you taking the time to share yours with us.
Fantastic experience: It really works! I have been working with Amy for about 3 months. Prior to coming to EPTG I had tried countless exercises and stretches myself based on random YouTube videos but I never noticed significant signs of recovery. With Amy's help, however, I noticed I was progressively stronger over time, and the initial pain I had felt when I first started gradually subsided. This gave me the confidence I needed to get back into my own strength training. The vibe here in general is very friendly and welcoming. I see patients showing pictures of their dogs with their physical therapists and the receptionists. I've worked mostly with Amy and a little with Nikhil, and they were both super nice and attentive to my regimen. Though they work with multiple patients per session, I never had problems getting my questions answered, and they would find time to work with you 1-on-1 each time. I would highly recommend these two. Christina at the front desk is also very sweet and always down for a chat. I was late a lot of the times but they never gave me a hard time for it. The location being steps away from the Exchange Place PATH station is also amazing. Overall my experience here has been overwhelmingly positive. I was in shock when I saw the extremely high rating and I totally agree with it.
Thank you so much for your heartfelt review Andrew! We're thrilled to hear about the significant progress you've made under Amy's guidance, and how our friendly and welcoming environment played a part in your positive experience. We take pride in providing attentive care, answering your questions, and accommodating your schedule to ensure you receive the best possible treatment. We appreciate your high recommendation and look forward to continuing to support you on your strength training journey.
Fantastic experience: Jailyn is great, hands-on and always checkin in with patient's needs. Irma at the desk is super friendly makes scheduling smooth and easy. Great location, adroit, competent therapists.
Fantastic experience: These guys know what they're doing. Madison, Lauren, Aaron, Nikil, Mulligan's mom. All professional and educated. Fun environment. Tore my UCL and they fully rehabilitated it. Throwing gas once again. Thank you.
Fantastic experience: Cassandra is awesome! Patient, professional, thorough and thoughtful. After my first visit, I felt improvement. She walked me through each exercise thoroughly, adding additional challenges over several visits. She has been very informative through my regular visits. Christina at the front desk is also great. It was easy to get appointments and always flexible with my schedule.I highly recommend!
Thank you for your wonderful feedback! We're thrilled that Cassandra's expertise and personalized approach have led to noticeable improvement, and we're glad Christina's exceptional service at the front desk made scheduling convenient for you. We truly appreciate your recommendation and look forward to continuing to provide you with top-notch care.
Fantastic experience: It’s part of my life now - I LOVE this place because my therapist, Madison, is absolutely magical and the best. The receptionist, aka social butterfly, Christina, is amazing and helpful. EPTG is so lucky to have them. They’ve made this place special to me. I’ve been doing physical therapy with them 3 sessions a week for 3 months now, and going to PT session is like becoming healthier while visiting friends. About the physical therapy: I have problems with my neck, lower back, and knees. Even though I haven’t been able to pay attention to my posture while working at home and didn’t do the homework that Madison gave me, the workout she made me do during the sessions, and her massage have made my situation much better. My lower back seldom hurts after several sessions with her, and my glute and leg muscles have gotten much stronger, and I can see the results! Also, I didn’t need to worry about progression - Madison constantly checked in and arranged new workouts or progressions to make sure I improved. I cared a lot about form, and she’s been very patient and helpful in showing and explaining the correct forms. Also, I’m a big deep tissue massage person, and Madison did a great job in that - my neck and back pain get instantly relieved after she massaged those parts. I feel confident that I can achieve my goals with her guidance. About the vibe: I love the vibe here as I can relax and get comfortable. This is one of the reasons that, though I’m so lazy, I can make three sessions a week. Christina is so sweet, and she organized games like Easter egg scavenger hunts. Small but fun! I was late most of the time, and they never scolded me. They don’t cancel my appointments even when I remembered the session time wrong. My husband’s insurance gave him a hard time, but Christina did a great job handling his insurance. Originally, I didn’t talk much with Madison or Christina as I didn’t like socializing, but now I love sharing things in my life with them. About the environment: They have a clean bathroom and clean beds. It’s not a big place, but they have enough devices and tools so I can use them to exercise specific parts. The therapists and receptionists always did the cleaning in between sessions, and you can see them clean their towels, beds, and pillow covers.
Thank you so much for taking the time to write such a detailed and positive review of your experience at EPTG. We're thrilled to hear that you love our place and that Madison and Christina have made it special for you. We take pride in providing our patients with the best possible care and are delighted to hear that Madison's expertise, patience, and deep tissue massages have been helpful in relieving your neck, lower back, and knee pain. It's also great to hear that you enjoy the vibe and environment at EPTG and appreciate the cleanliness and tools available. Thank you again for your kind words, and we look forward to continuing to work with you to achieve your goals!
Fantastic experience: I want to express my appreciation to Dr. Amy & Dr. Madison for being knowledgeable, compassionate & so patient with me on my road to recovery. Also, thank you EPTG for having such an amazing staff including the front desk, I love the energy this place has, highly recommend coming here !
Christina, thank you so much for taking the time to write such a kind review! We're thrilled that you had a great experience with Dr. Amy, Dr. Madison, and our entire staff at EPTG. We appreciate your recommendation and can't wait to continue to provide you with excellent care.
Fantastic experience: I have been working with Nikhil for two weeks and he has been really great to work with. We first focused on resolving my back pain and getting back to full mobility. The back issue is what caused me to visit in the first place. We are now pivoting to building core strength so I can avoid the issue for the future. Highly recommend EPTG and Nikhil's expertise!
Thank you so much for sharing your positive experience with us Scott! We're thrilled to hear that Nikhil has been providing excellent care and support in resolving your back pain and helping you regain full mobility, and we appreciate your recommendation of EPTG and Nikhil's expertise in building core strength for long-term prevention.
Fantastic experience: Great experience with Madison - I went in with both ankles sprained. She really helped me get back to 100%, with the right exercises and at times pointing out problems even before the doctor could. Very highly recommended
Thank you for sharing your positive experience with Madison at the physical therapy clinic. We are thrilled to hear that she was able to help you recover from your injury and that you highly recommend her.
Fantastic experience: Exchange Physical Therapy is a great place for all your PT needs. From the front desk to the therapists, everyone is friendly and helpful. I walked into the therapy with a very bad neck-shoulder pain and Amy, my therapist was a savior. Amy is quite knowledgeable and she got to the root of the issue quickly. She started working on my neck-shoulder to soothe the pain, advised me on establishing a good work posture and trained me on strength exercises to strengthen the area. In just a matter of 3 weeks, I started feeling much better. Highly recommend Amy, she is very patient friendly and an expert in relieving pain. Thank you Exchange Physical Therapy !
Thank you for taking the time to recommend Exchange Physical Therapy and for your kind words about our friendly and helpful team. We're thrilled to hear that Amy was able to quickly identify the root of your neck-shoulder pain and provide effective treatment, including advising you on posture and training you on strength exercises. It's great to hear that you started feeling much better in just 3 weeks and that you highly recommend Amy for her expertise and patient-friendly approach. Thank you again for choosing Exchange Physical Therapy, and we look forward to continuing to serve you!
Fantastic experience: This place rules! I came here during my half marathon training due to hip pain (flexor tendinitis, weakness in my interior rotation and impingement). I could barely lift my right leg. My PT, Aaron, was not only fun to talk to during my 6:30am appointments, but I really got the sense that he’s constantly reading up on new findings and mixing in newer research with some classic, tried-and-true PT exercises. Whatever it is, keep doing it because I just ran 11 miles with no hip pain and haven’t felt so optimistic in my entire half marathon training since joining EPTG. I’d also like give a shout out to their front desk team - Irma, Natalie and Christina. They’re all so pleasant to speak with, they explain benefits clearly and you can tell the team here really gets along well. Beautiful, new facility. My only gripe is that they are out of network, so if your deductible is manageable then I couldn’t recommend it more. Thanks all!
Thank you for sharing your wonderful experience at our facility, we're delighted to hear that you found relief from your hip pain with the help of Aaron and enjoyed your interactions with our friendly front desk team, and we're thrilled to know that you were able to complete your half marathon training with no hip pain - congratulations! We appreciate your recommendation and hope to continue providing you with exceptional service at our beautiful facility.
Fantastic experience: The entire staff is amazing, super helpful and very nice. Everyone could use physical therapy and especially benefit from the therapists here. Thank you guys for being so great!
Fantastic experience: Amy at EPTG is the best! I have had a few surgeries over the last 6 months and she became my physical therapist about halfway through the first. With prior physical therapy I felt like I wasn’t really prioritized as a patient and my exercises were quite stagnant. I always felt like I could’ve just done at home what was done there and it wasn’t providing me a lot of benefit. Amy has truly changed my perspective on physical therapy and its usefulness. She is actively involved in my recovery and working with me to get where I want to be. She listens to what I’m feeling at each visit and adjusts her therapy accordingly to address the current needs while keeping in mind where I want to be next. It’s very clear she is putting a lot of effort and thought into my recovery, continuously introducing new or more advanced exercises from what my current regimen is. She makes use of all techniques from cupping, stim therapy, massaging depending on what your situation is. Aside from that, she is incredibly friendly & personable. She’s been an amazing support through my recovery and I can’t imagine going anywhere else! Aside from Amy, I have really appreciated how helpful Irma at the front desk is. She is always incredibly organized, efficient and helpful every time I’ve interacted with her whether that’s over scheduling, billing or any other question or issue I have had.
Kelly, thank you so much for sharing your positive experience with us! We're thrilled to hear that Amy has been able to make a significant impact on your recovery and that she's been actively working with you to help you achieve your goals. We're glad to know that you've found her approach to be effective and that she's been able to introduce new exercises to keep you challenged. We'll be sure to pass along your kind words to Amy and to Irma at the front desk. It's always great to hear when our team members are making a positive difference in our patients' lives, and we're glad to know that we've been able to provide you with the support you need during your recovery.
Fantastic experience: Want to begin this review with gratitude. Getting a foot surgery that can have life altering implications is both nerve racking and distressing, and I have the personnel at Exchange Place PT Jersey City to thank for my ability to weather this rehab process. Special shout out to PT Nikhil Porecha for his phenomenal work with me. I came into PT very discouraged and down on myself from the pain I was in after my joint surgery in my right foot. Nick planned the rehab process and executed with his knowledge and expertise. Most of all, Nick and the other PTs create a culture and environment that is welcoming and gracious to every single patient that walks through those doors. I witness the interactions every time I go and it makes one feel like they’re in competent, caring hands. I am happy to have started this rehab journey at Exchange Place PT. Facilities are also great and spacious. Thank you Nick and thank you to all the staff - Christina and Irma always so gracious and funny and a joy to see when we talk into the location. Thank you immensely for everything.
Thank you for sharing your heartfelt experience with Exchange Place PT Jersey City, Tomas. We're so grateful to hear that our team, especially PT Nikhil Porecha, provided phenomenal care and created a welcoming environment for you during your foot surgery rehab process. It's wonderful to know that our facilities met your needs and that Christina and Irma made you feel at home. We appreciate your kind words and look forward to continuing to support you on your rehab journey.
Fantastic experience: Madison is such a wonderful therapist I would definitely recommend her she does such a great job. Also I love the staff they all are so pleasant and very nice.
Fantastic experience: I was very lucky to be assigned to Dr. Madison, a very seasoned professional, more knowledgeable than many MDs, peasant and very funny.
Fantastic experience: I have been going to EPTG in Jersey City for the past 7 months, first for pain in one body part which now feels all better and currently am working on pain in another body part and it is improving. I have worked with several of their physical therapists during this time (all good) and have been working the longest with (as well as currently) Madison who has a doctorate. Madison has helped me so much and I credit her for my pain improvement. Madison is very professional and comes across as extremely knowledgeable! She truly knows her stuff! She pushes me, though in a supportive manner. Besides her strong expertise, she also has a terrific manner in relating to patients. She is warm, caring, friendly, patient, and just delightful to be around. I highly recommend Madison for patient care, and the entire team at EPTG is excellent.
Susan, thank you for sharing your review with us! We are so pleased to hear that our team was able to help you on your journey to recovery. Thank you for choosing Exchange Physical Therapy Group Jersey City!
Fantastic experience: It’s a really nice place. I came here for lower back pain. It was a sharp pain in the morning. After about 2 months training. Now, the pain is gone. And I am planning to go back to GYM. Thanks to Dr.Amy and everyone works there.
Fantastic experience: This is a fantastic physical therapy group that makes you feel very comfortable. I highly recommend Jailyn! She significantly improved my back issues.
Fantastic experience: EPTG are the best therapist in town. Everyone from the front desk to all the therapist are very friendly and helpful. All their therapist are very knowledgeable and experienced. I have worked primarily with Dr Nikhil. Dr Nikhil has helped me with resolving recurring chronic neck pain, strengthen my muscles and understanding how maintaining a good posture is important. They do a full evaluation to see how they can help you best and give you exercises based on that.
Neeraja, thank you for this review! We are so happy that you loved your time spent here with us at Exchange Physical Therapy Group. Thank you for choosing us!
Fantastic experience: I came to exchange place for treating acute pain in my shoulder. My physical therapist is Amy and I am having a great experience here. She was referred to me by my husband who had back injury treated and is now doing fine. I have been here for a couple of weeks and am already seeing improvement in my movements and strength. Amy is thorough, methodical and overall a great person to work with. Would definitely recommend this place!
Shruti, thank you for this review and we appreciate you choosing Exchange Physical Therapy Group!
Fantastic experience: I started treating at EPTG for neck and back pain post surgery and I can say that I have had so much more improvement coming here than any other treatment I’ve done in the last 2 years since my car accident. I work mostly with Dr. Amy and Dr. Aaron, they are both educative and attentive with their care. They have modified my care plan as I’ve improved and I feel stronger with every session. I would definitely recommend to everyone!
We are so happy to hear about your experience Irma! Thank you for sharing with us and taking the time to drop this review. We appreciate you choosing Exchange Physical Therapy Group!
Fantastic experience: I started going to EPTG about 2 months ago for neck and foot pain and this place is amazing! Everyone right from the receptionist that helped me get enrolled to all the physical therapists that work there are so professional, warm, and really care about resolving your pain points and making you comfortable. I mainly work with Dr. Nikhil and he improved my neck pain by 50% in just a few sessions. He really takes the time to understand the issue and modifies the sessions accordingly. After years of discomfort, I'm finally feeling confident that with proper therapy and exercise, I will be pain free soon! Amazing clinic and wonderful staff - highly recommend!
Thank you Ashma for sharing with us your experience! We love to hear our clients stories. We appreciate you for taking the time to leave this review.
Fantastic experience: My sessions with Dr. James Ruggiero helped me start a second life after a very confusing and debilitating period in my health that doctors and researchers haven't been able to explain. In my treatment and recovery, James was the first to ask me what my personal goals are and that changed everything about the tone of my recovery. I'll never forget that conversation and the energy+determination it infused into me. James knows exactly what's needed and we go about discovering my limits and working on them systematically with amazing results. Would recommend Dr. Ruggiero in blink of an eye
Srilekha, thank you for sharing your story with us! We love to hear from our clients and we appreciate you for leaving this review. Thank you for choosing Exchange Physical Therapy Group!
Fantastic experience: EPTG has truly changed my life for the better and I can’t thank Dr. James and all of the wonderful staff enough for everything they have helped me achieve. I started visiting the Jersey City location in April 2022 following two elbow surgeries in late 2021 that left me a mess with significant limited range of motion in my dominant arm. A third reconstructive surgery was planned to help me gain ROM. I couldn’t bear the thought of going through all of the pain and emotional stress of another operation again. I decided to postpone the surgery with the goal of trying to regain my mobility and strength with the help of EPTG. Dr. James has been monumental in guiding me to achieve my goal. The techniques, professional advice, thoughtful encouragement, and exercise plans he put in place for me over these several months really paved the path and set the footsteps to get me to where I am today: much better and not having surgery :-) I’m happy I found EPTG. They are simply the best.
We appreciate your kind words. Thank you for for choosing EPTG!
Fantastic experience: I started going to Exchange Physical Therapy Group JC in May 2022 for my back and knee after struggling for a long time with two autoimmune diseases and recovering from a total knee replacement at a young age. Lauren took my case on without any hesitancy and with compassion. Over the course of the summer, I already notice improvement in my strength and mobility, which has been stagnant for a long time. She is constantly evolving my plan, allowing me to listen to my body for when it’s time to increase my resistance or move to a more challenging exercise. It is never a “one size fits all” approach, and is always fully customized with proper coaching, which I haven’t always experienced in the past. I couldn’t be more grateful the work she has done on me to help me feel strong and have hope that I will avoid progression of my disease. I love starting my early mornings chatting with Lauren and the team and getting my day off to a good productive start!
Fantastic experience: I have been working with Amy since my foot reconstruction. She is professional and knowledgeable and took the time to learn about my injury and surgery. She’s incredibly warm and makes an hour of hard work feel like fun! Would definitely recommend this PT clinic, and especially Amy!
Matthew, thank you for your great review. We are glad we can be a part of your journey.
Fantastic experience: I first went to EPTG earlier this year for a back injury. It was my first time going to PT and James was incredibly welcoming, patient and helpful. Working with him over a few months brought me back to full strength. I went back to EPTG for a separate injury later in the year and worked with James again, and had a similarly great experience and felt great after a few visits. Facility is clean, all staff are friendly and helpful. Scheduling appointments is easy and flexible. Would highly recommend.
Thank you for choosing EPTG!
Fantastic experience: If you are looking for the best physical therapy clinic in jersey city Exchange Physical Therapy is the place to go! I have been going for surgical rehab on my shoulder and for knee pain and back pain on and off for the last few years. EPTG provides the caring and friendly atmosphere that I love going to even if it is 2-3 times a week. They just added a new pediatric physical therapy room where they treat babies and toddlers. All the physical therapists are miracle workers. I refer everyone I know, EPTG is 5 stars.
A.J., I am so glad you have had such a great experience with us. Thank you so much for such a great testimonial.
Fantastic experience: I walked into EPTG with severe lower back and sciatic nerve pain, and I've felt relief with each PT session. All of the staff members are friendly, extremely professional in their diagnosis and treatment suggestions, and provide excellent guidance. Definitely would recommend!
Aditya, thank you so much! We are so thankful that you have found relief from your lower back/sciatica pain.
Fantastic experience: I've had chronic hip and knee pain and was very thankful to have found EPTG and Lauren. The EPTG team is super easy to work with (scheduling+validating insurance information was a breeze) and Lauren was able to set me up with exercises that strengthened my hip, gave me greater balance, and significantly reduced my hip pain. I am able to enjoy my day to day life much more thanks to EPTG!
Joe, thank you so much for your kind words. We are elated to hear that you had such a fine experience at Exchange Physical Therapy Jersey City!!
Fantastic experience: Almost three months ago my chronic trapezius pain came to a head when I woke up with an incredibly stiff neck. Realizing I couldn’t just wait this out I arranged for an appointment with EPTG and Dr. Amy. From the first phone call I knew I was in good hands. The front desk staff are incredibly organized and friendly. When my insurance gave them the incorrect info about my billing, they handled the situation swiftly and didn’t worked out a generous resolution. When I started PT my initial evaluation had me at about 50% of my neck mobility. Through work with Dr. Amy all of my mobility has returned, my pain has diminished and I have gained overall strength and knowledge to prevent any future backslides. Dr. Amy is incredibly patient and very good at explaining stretches/exercises. I always felt as though I could ask any questions or for a refresher on proper form. I’ve also had the pleasure of working with Dr. Mallorie and other members of the staff and I have always been impressed by their knowledge and friendliness. I cannot recommend the group enough.
Thank you Patrick. We are glad to know you have had such a positive experience with all of our staff! This is such great news and we are so happy to have been able to help! - EPTG TEAM
Fantastic experience: I came to EPTG about a year ago after having surgery, unable to lift my arm. After working with Mallorie for a few months, I have full range of motion back - it’s almost like the break never happened! Mallorie was absolutely fantastic - very knowledgeable, kind, friendly, and responsive. I worked with a few other EPTG staff when she was away and they were great, too. I found EPTG after having a negative experience with another PT place in NJ, which gave very little personal attention and had limited availability. On the flip side, staff at EPTG worked very closely with me. EPTG is also open late (until 8PM I believe) and I was almost always able to get the appointment time I wanted. I truly can’t recommend EPTG and Mallorie highly enough!!
Caroline, we are so glad that your had such a great experience with Mallorie. Thank you for your kind words!
Fantastic experience: The staff at EPTG is extremely helpful and they make sure you feel both welcome and comfortable. Both Lauren and James listened to my concerns carefully and made sure we came up with a plan that was effective. The front desk staff is very courteous and professional as well.
Thank you so much Brittani! We appreciate this review and are so happy to know you are having such a positive experience with us - EPTG TEAM
Fantastic experience: I second all the other highly written reviews for Exchange Physical Therapy Group because it's warranted. A few weeks backs, I arrived at the clinic for a L5-S1 disc herniation/bulge, and was feeling quite down about my prospects of making a full recovery to be pain-free. However, with Dr. Amy's assistance and guidance in terms of what exercises to focus on and perform, I'm on the track to recovery and feeling much stronger than I did before. I'm grateful for Dr. Amy's assistance throughout this process, and because of her expertise, professionalism, and patience through the recovery process, I have nothing but great things to say. Needless to say, I highly recommended Dr. Amy and the team at EPTG.
Thank you so much Kunal. You have been a pleasure to work with and we are so happy you are having a positive experience at EPTG. We try our absolute best to make our treatments/sessions not only effective but also enjoyable! - EPTG TEAM
Fantastic experience: I’ve had 2 encounters with some physical pain and I have visited this place both times. Each staff member is thoroughly professional and they always greet you with a smile. My Physical Therapist, Erin helped me last time and currently helping me through recovery mode. She is thorough and helpful through every session. She takes in account every trip or every activity that I am pursuing and adjusts the sessions or modifies exercises according to that. I highly recommend Exchange Physical Therapy Group!
Thank you so much Disha. You have been a pleasure to work with and we are so happy you are having a positive experience at EPTG. We try our absolute best to make our treatments/sessions not only effective but also enjoyable! - EPTG TEAM
Fantastic experience: I had shoulder surgery back in January but have been coming to EPTG since August after a work injury. I cannot say enough good things about exchange physical therapy. First off, the girls up front are amazing. They’re always so friendly and so helpful, especially Amanda. Amanda went above and beyond dealing with my workers comp case, who have not been easy to deal with. I appreciate her so much for that. Nicole is my physical therapist and I’m so thankful to have been paired with her! She’s such a sweet person In general and I feel like she really tailors my PT exercises to my needs week by week. I highly suggest this office for physical therapy for whatever your needs are. They always outdo themselves.
Meg, we really appreciate your kind words. Thank you so much for being such an awesome patient of EPTG!
Fantastic experience: Thankful to Exchange Physical Therapy Group for helping me heal my knee. I was in a lot of pain with my knee buckling when I started there and have made tremendous progress. The space is clean and well equipped. The people are patient, knowledgeable, and compassionate. Highly recommend!
Thank you for being such a wonderful patient, Janice! You're amazing!!
Fantastic experience: I have tried multiple PT practices and this one is the best hands down. From the care I received in pregnancy, to the care I get now, it has been so impactful. I have seen progress and improvement in only a few sessions, and equally as importantly, this practice employs amazing humans all around. They are great at what they do but also genuinely caring and a joy to be around. Case in point - I am even able to bring my baby with me and get treated while he plays with some toys. This personable care is a rarity nowadays.
Ani! We sincerely thank you for this amazing review. We strive to treat our patients the care, understanding, and 1-1 attention they deserve. Thank you for such wonderful feedback. - EPTG TEAM
Fantastic experience: Thanks to the staff at Exchange Physical Therapy Group, I regained my entire range of motion after breaking my wrist two and half years ago. (My surgeon had told me that I wouldn’t.) I worked with many staff members there; without exception, they were knowledgeable and encouraging. I recently suffered a minor injury to my upper arm and appreciate how well they again are taking care of me. I highly recommend these wonderful professionals to anyone in need of physical therapy!
Christina, Thank you so much for this review. We are so grateful! We strive to make sure we get to the bottom of every patients pain and focus on getting them on track and pain free asap. Were happy we were able to help!! - EPTG TEAM
Fantastic experience: Staff is extremely helpful and make you feel welcomed. listened to and took care of my needs. Worked with me in making sure insurance was confirmed and very helpful in making sure i was able to have to get dates and times for appointments that fit my schedule. Physical therapist was very knowledgeable with what i need to get done.
Thank you so much Felix! We are so happy to know you have had such a positive experience and are getting the proper 1-1 treatment you deserve! - EPTG TEAM
Fantastic experience: All of the staff at Exchange Physical Therapy are friendly, understanding, and flexible. I work primarily with Amy for my wrists and core strengthening, and the team has helped me enormously on learning more about how my muscles work, how to avoid hurting them, and also how to strengthen them. I would recommend EPTG’s service if one wants to see improvement with physical therapy. It has worked well for me!
We are so thankful you have seen improvements with our physical therapy, Judy! Thank you so much for being such an amazing patient!!
Fantastic experience: Exchange Physical Therapy is the best PT facility I've been to in both Jersey City and Manhattan. While everyone from the front desk to the therapists are great - both friendly and professional - James has gone a long way to fixing my arthritis pain, improving my core strength and improving my balance (which was shockingly bad when I first started therapy). I really appreciate how James is continuing to challenge me and update my exercises as I get stronger. -SusanF
Thank you so much for your kind words, Susan!! We're so happy to hear of your tremendous progress.
Fantastic experience: I have been in therapy several times for different issues I have been going through. I find this group to be the best and experienced in getting me back to feeling whole again and pain free. Vestibular Vertigo was such a scary feeling which in just a few visits they had it under control. Then I got severe pain in my heels and with the help of James (an amazing Therapist) again I feel this under control. I am still in therapy and have many health problems and look forward to continuing and putting a positive attitude in accomplishing my goals after I have oral surgery. You honestly don't have to go far to get the help you need. Just give them a call and you will be taking the first step to recovery. Clean, Friendly, and Experienced. Aaron, James, Nicole, Erin, Malorie and the entire staff is there to help in every way.
Thank you for being such an amazing patient! You have no idea how much we appreciate your kind words.
Fantastic experience: After hearing such great results from people that were treated at Exchange Physical Therapy Group I had to give them a shot because having SIATICA pain was no joke!!. I'm so blessed I did. I want to Thank Exchange Physical Therapy Group so much for the awesome care and treatment during my siatica therapy sessions the welcoming was warm and friendly therapist Amy got right down to business the stretching moves, strengthening exercises and massaging techniques worked wonders actually from 5 '1" now I'm 5'2" ; ) lol !!! everyone is so so kindhearted and professional. Amy you are an amazing worker! your professionalism and hard work is incredible!! That is POSITIVE RESULTS!!Thank You Again!
Thank you so much for the kind words, Frank. We're delighted to hear of the positive results!!
Fantastic experience: This place is Excellent! By far the best physical therapy places around. Everything is made easy for the patient. I had a total knee replacement and I'm so glad I picked EPTG. The professionalism here is top notch, and they WORK YOU.. LOL
Thank you so much Shawn! We truly appreciate you. You're such a pleasure to work with! - EPTG TEAM
Fantastic experience: I have been receiving assistance from James Ruggiero for lower and upper body physical therapy and have had a great experience. I suffered from hip and shoulder impingements, and have been attending the clinic almost every day for over a month. During my recovery, James is attentive to every ache and pain I have along the way and the necessary adjustments are made to my treatment. My flexibility/strength seem to improve on a daily basis, and I look forward to every session.
Thank you so much Anthony! We appreciate your review and are ecstatic to know just how much you have progressed with Dr. James. Thank you for choosing and trusting EPTG. - EPTG TEAM
Fantastic experience: I was so nervous about going to physical therapy. As soon as I walked in the door they greeting me with smile. This relieved some of the nervousness. Lauren my physical therapist is very nice and is doing a great job with helping me strengthen my knee. I appreciate their professionalism and friendliness. I would definitely recommend this place.
We appreciate this review so much Patrice! We are so happy you had such a positive experience here at EPTG and that we have been able to help you. We pride ourselves on making sure all of our patients feel 100% comfortable and enjoy each and every session when coming to any of our facilities. Thank you so much for choosing EPTG! - EPTG TEAM
Fantastic experience: Going to a PT for the first time, not knowing what to expect, Therapist Malloire's sessions were helpful. She patiently listens to all the queries and makes you understand the problem/rootcause and explains you the solution. She is very friendly and amazing at work ensuring we see improvements and positive result with each session. The overall space is maintained well with the tables being cleaned frequently.
Indu, Thank you so much for such a wonderful review. We're so glad to see that you have enjoyed your sessions with us! We truly appreciate you. - EPTG TEAM
Fantastic experience: Went to EPTG after going to several PTs and I can fully vouch for them. You get individual attention, which makes it very different from a lot of other places. I have been getting the therapy from Nicole and she is truly amazing. As they say, “seeing is believing”, I highly recommend trying them to get first hand experience and I am confident you won’t come back dissatisfied.
Hi Arpit Thank you so much for this review. We are so grateful! We strive to make sure we get to the bottom of every patients pain and focus on getting them on track and pain free asap. Were happy we were able to help, you were a pleasure to work with! - EPTG TEAM
Fantastic experience: A friendly and cheerful team, in contrast with some neighboring places where the staff is solemn or businesslike. If you could get the Amazing Amy (Dr. Kratzer) as your therapist, consider yourself lucky. Dr. Amy “custom designs” your routine to perfectly fit your needs. Like a pharmacist who carefully combines the dosage of each ingredient, Dr. Amy, with the help of her computer, will prescribe a combination of exercises and/or massage just for you. She checks your progress to adjust her “prescriptions” accordingly. Thank you, Dr. Amy and Exchange Physical Therapy!
We appreciate this review so much Tana! We are so happy you had such a positive experience here at EPTG and that we have been able to help you. We pride ourselves on making sure all of our patients feel 100% comfortable and enjoy each and every session when coming to any of our facilities. Thank you so much for choosing EPTG! - EPTG TEAM
Fantastic experience: EPTG has been a tremendous help dealing with neck related pain. Extremely knowledgeable and friendly staff. Very flexible in accomodating appointment times to fit into your schedule. They lay out a manageable treatment plan and constantly keep track of goals and progress. Highly recommend these physical therapists to anyone in the area in need of treatment.
Hi San! Thank you so much for this review. We are so grateful! - EPTG TEAM
Fantastic experience: After three years of chronic back pain, I am finally seeing relief thanks to EPTG. I’ve taken physical therapy before (and had an epidural) without much success, so I was hesitant to try again - but I am so thankful that I did. The moment you walk through the door you feel comfortable – the front desk team and all of the therapists are welcoming. My main therapist, Mallorie, is a rockstar! She exhibits knowledge and a high level of professionalism while being incredibly kind and patient. She tailored my treatment plan to my needs based on both initial and ongoing feedback – with initial results only 2 weeks after starting PT. When going to PT in the past, I always felt like we were going through the motions but never really concerned with my improvements – with Mallorie, and the rest of the team, you can tell how much they want to see improvement. I could keep raving, but there is not enough space in this short review to share how thankful I am for this team. Just know if you choose EPTG for your care you will be in good hands!
Thank you so much Katy!!! We are glad to know you have had such a positive experience with all of our staff! This is such great news and we are so happy to have been able to help! - EPTG TEAM
Fantastic experience: After an emergency discectomy in January 2021, researching the many options available in the area and several informative conversations with the staff at Exchange Physical Therapy Group (“EPTG”), I selected EPTG for my therapy as I had to learn to walk again. I chose EPTG based on the education, training, and one-on-one and consistent treatment I would receive. Importantly, I was not disappointed. From February through June, I had three sessions a week with Dr. Kovach (aka Nicole), and am down to once a week. Nicole was affable, professional and knowledgeable. Further, she was always prepared, and appropriately increased the level of therapy/training to both challenge and build strength, coordination and stamina. Accordingly, I am very thankful and appreciative for both Nicole’s and EPTG’s commitment and dedication.
This is amazing to read! Thank you so much for choosing us Scott, we truly appreciate you and are ecstatic to know just how much progress you have made with Dr. Nicole! - EPTG TEAM
Fantastic experience: My experience at Exchange Physical Therapy has been excellent! Lauren is extremely knowledgeable, professional, and attentive. I felt improvement (I have chronic heel pain) after just a few weeks of PT. The staff at EPTG is friendly and efficient, and there are never headaches scheduling appointments. I highly recommend it!
Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for having patients like you! - EPTG TEAM
Fantastic experience: I’ve had 4 knee surgeries and countless Physical Therapists, and I have to say the care and treatment at EPTG is unmatched! Each staff member welcomes you with a smile and you can feel the teamwork and respect they have for each therapist and staff member. My Physical Therapist, Mallorie, is thorough in every appointment. She takes into account my goals as an athlete, catering my workouts to a full recovery in relation to my sport. I feel valued as a client and every concern, question, or doubt I have in my own abilities or healing progress is met with kindness, knowledge, and optimism. I highly recommend Exchange Physical Therapy Group!!
Hi Jennifer! Thank you so much for this review. We are so grateful! We strive to make sure we get to the bottom of every patients pain and focus on getting them on track and pain free asap. Were happy we were able to help, you were a pleasure to work with! - EPTG TEAM
Fantastic experience: I have been in treatment at EPTG for about a year now and I’ve made a lot of progress in mobility and continue to see improvement. I’ve worked with several of the physiotherapists at this location and I’m very impressed with the level of detailed care that I have received. They’re all very knowledgeable, professional and they take the time to thoroughly examine and evaluate my progress regularly. Over the course of my treatment they have modified exercises/stretches to ensure I get the best results. The staff at the front desk are very friendly, courteous and accommodating with scheduling. The clinic itself is a clean, spacious and well maintained environment that promotes effective distancing while also allowing for personal interaction with my therapist. I have consistently received friendly, accommodating, excellent service every time I come in and would highly recommend Exchange Physical Therapy Group.
Thank you so much for this review! We are so grateful that you chose to come to EPTG. Patients like yourself are the reason why our therapist do what they do. We strive to make sure we get to the bottom of every patients pain and focus on getting them on track and pain free asap. We're happy we have been able to help! - EPTG TEAM
Fantastic experience: Dr. Amy Kratzer & the team at Exchange Physical Therapy Group wonderfully helped me recover from a grade 2 hamstring tear. The bi-weekly treatment helped me increase my confidence, mobility, and strength in my injured leg so much that on at least two occasions I came off schedule and Dr. Kratzer was able to accommodate! While I hope to never injure myself again, I can rest assured knowing that there is awesome treatment available for all at Exchange Physical Therapy Group.
Hi Jibril! We appreciate this review so much! We are so happy you had such a positive experience here at EPTG and that we have been able to help you. We pride ourselves on making sure all of our patients feel 100% comfortable and enjoy each and every session when coming to any of our facilities. Thank you so much for choosing EPTG! - EPTG TEAM
Fantastic experience: I’ve been coming for a couple of months to work on my lower back. This is the first time I’ve been in physical therapy so I had no idea what to expect. Lauren has been patient and thorough, always answering my barrage of questions and listening to my concerns. All the staff is friendly/professional and the facility is extremely clean. And, most importantly, I’m feeling much better after years of chronic pain. Highly recommend!
Mary, we are so happy you had such a positive experience here at EPTG. We pride ourselves on making sure all our patients feel 100% comfortable and enjoy each and every session when coming to any of our facilities! Thank you so much for choosing EPTG, we appreciate you! - THE EPTG TEAM
Fantastic experience: EPTG absolutely changed my life. Upon referral from doctors at Garden state pain control center, I visited EPTG for my ongoing neck and shoulder concerns( at this point I felt like I will have to live with the pain ; limited mobility in my neck ; even simple activities like looking over the shoulder while driving was painful ). Over the past two and half months, I have experienced many benefits in terms of my pain as well gaining remarkable pain free movements of my neck and shoulders . I feel deeply grateful towards PT at EPTG Dr. Amy who has been patiently taking care of me all this time . I was absolutely in awe of her from day 1, conducting such methodical evaluations , explaining the care plan , educating me on the causes of the problem, patiently treating and reassuring that things will get better. And indeed it did . The extensive care plan of massage, heat therapy, with exercises that targeted my muscles which I overlooked and which lacked any strength at all, really did a magic. My PT visits at EPTG has been such a positive experience, one that I look forward to every time . Dr. Amy is always on top of her game and does routine evaluation of the progress that I am making . I see the change in my posture and in every physical activity that I am doing , I am aware of the muscle movement and the importance of maintaining correct posture and form . Thank you so much Dr. Amy . The atmosphere at EPTG is super encouraging with all PT doctors sounding very motivational towards the person in their care . Also a huge shoutout to the front desk angels who are always so accommodating of my fluctuating schedule and always are so kind and warm . To have received such great care in these unprecedented times of Global Pandemic has been an honor . Thank you everyone at EPTG for making my life so much better . Thank you a million times .
Thank you so much Tanu! We truly appreciate this review so much and we are ecstatic to know you had such a wonderful experience with us. We hope you continue to feel amazing and please know that we are always here to help you if you ever need anything from us! Thank you a million times more!!! - EPTG TEAM
Fantastic experience: EPTG has an amazing team of physical therapists! I had a neck sprain and was treated by Nicole and some of her colleagues, and they were super helpful, kind and extremely professional! With their help, I was able to recover in ~ 6 weeks and get back to life pre sprain.
Hi Manas! We appreciate this review so much! We are so happy you had such a positive experience here at EPTG and that we have been able to help you. We pride ourselves on making sure all of our patients feel 100% comfortable and enjoy each and every session when coming to any of our facilities. Thank you so much for choosing EPTG! - EPTG TEAM
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