Peak Performance Physical Therapy- Lansing

Fantastic experience: I’ve had lots of PT, but this staff & facility are THE BEST! 1 yr. post TKR and I was still limping and in constant pain. Hannah devised a program to reduce my pain and improve strength & balance. Within just a few visits my pain was gone! As I progressed the exercises became more challenging, I was stronger and my gait improved. Everyone from the Front Desk team to the Asst. PT Team (Riley, Asher and Q) creates an atmosphere for healing through their skill and encouragement of clients. I’m sincerely grateful to all of them.

Fantastic experience: From check in to check out staff is very friendly and helpful. Love Hannah my physical therapist. She really listens and works your butt off to reach your goals. She was friendly and very caring to my needs. Billing is always helpful with my insurance questions and flex spending needs. I have spoke with Darian a few times and she has always got what I need done. I would 100% recommend this place to others.

Fantastic experience: Staff is super friendly and helpful. My PT is amazing! Highly recommend Samantha Newell if you have been struggling with any form of EDS. She is kind, knowledgeable, and great to talk to.

Fantastic experience: Great staff! The front desk ladies are very nice. I always feel very welcome and comfortable each visit. Absolutely love Hannah!! She treats me like a person not just another number in the book. Overall I have had a great experience, so caring and understanding. I highly recommend this location and company.

Fantastic experience: I was impressed with the knowledge my Therapist Hannah had to improve my weaknesses, and encourage me to overcome my challenges after a stroke. I higly recommend Peak Performance.

Fantastic experience: I am very happy with my treatment. The issue is 100% corrected. Sarah was my therapist about 95% of the time. She is knowledgeable, efficient and kind. I give 5* to my exper.You can't beat that.

Fantastic experience: Before coming to Peak Performance, my life felt like it had come to a standstill. In December 2023, I suffered a back injury that left me in constant pain. I couldn’t sit in a chair, even for a minute without discomfort. I couldn’t drive my car, and I couldn’t even stand long enough to take a shower. The simple pleasures of life like going out to dinner, enjoying a movie, or spending time with family felt completely out of reach. Despite countless appointments with another care team, my condition wasn’t improving. I was hopeless, dependent on daily medication, and unsure if I would ever get my life back. In August 2024, my journey took a new direction when I transitioned my care to Peak Performance. At my very first appointment, Jill listened with compassion and genuine interest, making me feel truly heard. That alone gave me hope. Within just one month, the changes were undeniable. I was able to wean off my medications, something I hadn’t thought possible. Jill’s confidence, encouragement, and personalized approach gave me the belief that I could reach a full recovery. With steady progress and hard work, my mobility improved, and by November I could finally sit comfortably for more than 15 minutes: an achievement that brought back the freedom to drive, enjoy dinners out, and even watch a movie with my family. By February, I reached a milestone I never imagined possible: I boarded a plane to Tucson, Arizona, and not only traveled without pain but also hiked through the beautiful desert with my family. This summer, I rode my bike for the first time in two years: an unforgettable moment of freedom and joy. I am so grateful to Jill and the team at Peak Performance for walking beside me on this journey. Their support has given me back the parts of life that matter most, time with my family, the ability to move without constant pain, and the confidence to keep pushing forward. For anyone facing a long road of recovery, know that progress is possible, and with the right care, you can reclaim your life. Michelle Stimson

Fantastic experience: From the beginning of my physical therapy for chronic back pain I’ve been impressed by the positive energy at Peak Performance in West Lansing. The therapy session always begins with a back massage by Jessie, my therapist. She identifies the areas of muscle spasms and eases the pain. I have.a treatment protocol that I do at the clinic and at home . Jessie encourages me if I get discouraged and shows me data she has collected proving my progress. Peak Performance provides excellent and successful treatment

Fantastic experience: Hannah and the lansing team have given me my life back. To which I am very grateful. I was told by a retired co worker (store director) that I should look into peak performance therapy. He watched me for months struggle to walk. I have bone on bone in my left knee. I am willing to try anything to avoid surgery. He told me how they fixed his bone on bone problem and he walks great. However he did say its alot of hard work and is very painful. I am a cake decorator at meijer and have been there for 34 years. One day Dani came in to order cakes for peak performance. We talked and here is where it starts. I walked into the building and I was very intimated by all the machines. Right down nervous. Walked up to counter and here's where my life changed I met Sarah with a smile and warm greeting. She explained things to me. Gave me paperwork to fill out. Then here comes the time. I am greeted by Hannah she has a big smile and comes right over to me and invites me back. At this point I am so nervous and in alot of pain. Unbeknownst to me she was taking it all in. As I sit in her room I feel a calm come over me. And I began to cry telling her about how much pain and how I don't want surgery at my age. I have not ever had surgery and don't want to start. As she is examining me she so confidently says that's our goal. Hannah asked if I had ever been to therapy I said no. She explained the process. I was taken out to meet the techs. Jack and Luke where my first. They made me feel better about working out. I was given my home therapy which I am doing faithfully because I can now say with confidence that I have seen a huge improvement in my life. I now have Riley as my tech and I am learning even more things. My knee has improved. With Sarah,Hannah and Rileys patience and level of care for their patients I have full confidence that their is a alternative to surgery. Thank you to all the team at peak performance physical therapy lansing location. They are the best at what they are trained to do. They are committed to helping people who are in need of confidence and support to get your life back. I want to thank Hannah for helping me realize that I can do things I was having trouble doing. If you are in need of therapy this is the best place. I know there is alot of other therapy places out there. But if you want relief and options this is the place for you. They offer more than just physical therapy. Please go and check them out. I will be forever grateful to this Team. Thank you! Trudy snow

Fantastic experience: After surgery I lost use of most of my right leg due to weakness. I was limping around in pain. Went to three doctors and they diagnosed me with arthritis in my hip. One surgeon recommended a hip replacement. I went to see Jill Marlan at Peak. She said with work i could get back to walking and playing golf. It took about a year but now I play golf 5 days a week and walk my 10,000 steps daily. I have even started light jogging. Sure I have to do my daily exercises and stretches. A hip replacement probably someday but years down the road. Hands down Jill Marlan and her Peak team are the best.

Fantastic experience: We absolutely adore Sarah & Hannah. Sarah is a past dancer so having her knowledge to help with my daughter's back concerns has been absolutely priceless. Highly recommend.

Fantastic experience: Everyone from the front desk staff to the PT, Joe, PTA, Kristin, and PT Techs were very interested in patient care and satisfaction. I was extremely pleased with the results I obtained at Peak Performance Lansing facility.

Fantastic experience: Staff were knowledgeable They reviewed history of injury and resulting surgery prior to beginning treatment. Hands on treatment was aggressive yet gentle. Surgeon remarked on excellent progress.

Fantastic experience: Kristin and Sarah are absolutely amazing! The girls at the desk are so nice and friendly! The techs are great and very knowledgeable! I also want to add that Hannah has been incredible! She’s funny and does her best every day to help! Everyone that I’ve worked with does! If I could, I would give 1000000000/10!

Fantastic experience: I started with Samantha. August 2024 to strengthen my leg. She was very personable, informed and helped me. I continued with her up to my surgery in December and then returned to her a week after for. more therapy anf follow up. She's very patient, funny and really knows what excersizes to vive me while I'm there and then those to practice at home. it's going to be sad to leave her. She's a true friend.

Fantastic experience: Love the people and the facility! I am making great progress and I refer everyone I know to Peak!! Everyone is so friendly and helpful in my journey! Thank you so much❤️

Negative experience: I thought the physical therapist were great. I had an issue with the accounting and customer service reps in the department and their unwillingness to properly work with my insurance or communicate co-pay amounts/balances with me. I suddenly got stuck with a 1000 dollar bill I had no awareness of from staff who prior to that communicated my balances and assured me my deductible was paid off. I thought it was extremely unprofessional and they lost my service for life.

Fantastic experience: I really enjoy working with Katie. She’s very tuned into what I’m experiencing. Everyone is friendly and engaged with the patients.

Fantastic experience: My Vertigo and surgery recovery were made easier with the help of Joe M. He's a very knowledgeable and personable physical therapist that truly cares about his patients. All the staff was wonderful! It was a pleasant experience and would recommend Peak Performance and go back again.

Fantastic experience: Dani is awesome!

Fantastic experience: Dani is the best!

Fantastic experience: Need help, this is the place to go. Fantastic staff and everyone very friendly and always make you feel like part of a big family. They know how to help whatever your issue is and make it fun as you work at improving your functionality.

Fantastic experience: Since I started the physical therapy at Peak Performance, I noticed a significant improvement in my knee movement and strength, thanks to the attentive care of all the therapists. My hope to completely restore my knee health is very strong. Thank you!

Fantastic experience: Megan & Josh are the best PT’s I’ve ever had!

Fantastic experience: The front desk staff is very friendly and helpful. The therapists are knowledgeable and helped me understand my symptoms. The technicians are all good and most are PT students so they are learning best practices for building strength and reducing pain.

Fantastic experience: I did physical therapy for my lower back in 2023 at the Mason location. Everyone there was fantastic. I would highly recommend.

Fantastic experience: I have used Peak Performance for all of my PT (multiple different body parts), and have been very happy with my care each time. They are very thorough in each assessment, and making sure that you are getting the most out of each visit. I always recommend them to others for PT, and will continue to go in the future.

Fantastic experience: Great caring and competent service and treatment by their staff!

Fantastic experience: Always friendly and want to work with you to make you stronger.

Fantastic experience: I have been going to PT for a couple months now. I find the doctors very knowledgeable and friendly. The techs are friendly and fun. I would recommend Peak to anyone that needs therapy.

Fantastic experience: Had a fantastic experience at Peak Performance for both Pre and Post Natal for Pelvic Floor PT!

Fantastic experience: Peak Performance is the BEST. The staff is very caring, professional and knowledgeable. I shattered my tibia a few years ago and went to Peak Performance for my physical therapy. They worked with me with the stretches and exercises to get me back on my feet. I really believe it was their expertise and guidance that helped for me to have a successful recovery. I highly recommend this team to help with anyone's physical therapy needs.

Fantastic experience: The staff is amazing! They take good care of their patients and listen to their needs and issues. Nate is an amazing massage therapist, he has helped me tremendously with tightness, adding this service to my PT helped me heal.

Fantastic experience: The best physical therapy in the area. They are caring and helpful with everything they do.

Fantastic experience: The therapists at Peak effectively combined their personal and professional skills to analyze my physical difficulty and help me to improve my mobility. A huge part of their job seemed to be explaining why my pain was happening and what I could do to alleviate it. They did this by targeting the muscles that had become weak and recommending very specific exercises to strengthen them. I appreciate Sam's and Lilly's help.

Fantastic experience: Great staff they don't push you to do more than you feel you can do with out reinjuring yourself

Fantastic experience: I have had a wonderful experience over the past two weeks while receiving personal physiotherapy treatment from my friend Miss Jessica Fountain. She took great care in addressing my long-standing back pain, and I am delighted with the positive results.

Positive experience: Server great food not so much I don’t no what happened

Fantastic experience: Wonderful service! DeAndreah, Samantha and Jesse are those I meet with most; all are very kind and knowledgeable. My symptoms have definitely lessened, and I was able to learn injury prevention habits through my sessions here. Would recommend: 9.3/10. (a few exercises I didn't like personally, but the staff were happy to switch to other exercises, so yeah)

Fantastic experience: My experience at Peak Performance has been excellent. Megan is especially wonderful. I feel well supported and cared for.

Fantastic experience: Best care and staff! Helped me immensely. Thanks Joe and Sara!

Fantastic experience: Staff was friendly and knowledgeable. My therapist helped relieve pressure on my shoulder stopping a migraine. DeAndreah, was kind patient and knowledgeable.

Fantastic experience: The crew at Peak has been very good to me. Shout out to Kristen, Jack, Luke,Joe, DeAndreah, Sarah

Fantastic experience: Amber was professional and knowledgeable. Definitely helped me recover from shoulder surgery. I couldn’t have asked for a better person to get me through a tough recovery. With help from Luke and others I am on the right path. Peak performance has a great team and I highly recommend anyone in need of PT to consider peak!

Fantastic experience: By far the most professional place in the Lansing area. I would highly recommend them!!

Fantastic experience: Joe, Kristen, and Lucas have been fantastic to work with. Always have a good result working with Peak Performance.

Fantastic experience: Mike Blake does a great job with the manipulation of pressure points and stretching. Explains what he is doing to help with movement. Then following exercises help immensely to further my movement and flexibility. Thank You Mike!

Fantastic experience: The therapists at Peak Performance are very friendly and knowledgeable. Currently I am working with Joe and Kristen on my shoulder following shoulder surgery. They make sure I understand what the therapy plan is and always check to see if I have any questions. The therapy techs are also very good. They show me the exercises and watch to make sure they're being performed correctly. I've been seen at Peak Performance for several different problems and have always had an excellent experience. I highly recommend Peak Performance to anyone needing any type of therapy.

Fantastic experience: Peak Performance's commitment to helping their client reach their short term and long term goals is outstanding! Matt gave a very thorough evaluation and communicated well, allowing my son to focus on improvement. Thank you for helping make the rehab process easier!

Fantastic experience: Amber was very patient & understanding. Worked hard to help me feel better & get positive results

Positive experience: I'm not sure physical therapy is the right match for carpal tunnel related pain.

Fantastic experience: Excellent staff and experience

Fantastic experience: Great staff!

Fantastic experience: I have had the greatest team of physical therapist. Thank you Joe and Kristen! You have stood by me thru all of my ups and downs. My deepest appreciation for the care you have given me.

Negative experience: Great initial start. I was wary at first but first session was great and I thought it would go well but over the next few sessions the quality of the therapy went down. Overall professionalism was low. Manager was knowledgable but as I was passed down to other members, the level of work was not on par. I understand therapists working with other clients in-between sets and even banter or playful conversations between coworkers but I found myself waiting on staff to finish their conversations amongst each other only for them to notice me waiting on them after each exercise. I had to repeatedly ask what I was doing and what the intended purposes were of my session because I want to understand what/why I am doing what I am doing and what am I paying for. I met someone new each time I went, without introduction, and overall felt very inconsistent and there was a lack of communication. I asked the front desk to see if I can work with my initial therapist and tried to explain my concern but I was told that they can't really help me. Unfortunately my area of concern, my ankle has not improved and still the same as I started.

Fantastic experience: Reid was really helpful at helping me get my shoulder and arm pain under control. In the six weeks I was doing PT in the office and at home exercises I saw significant improvement in my hand and shoulder. I was no longer experiencing numbness in my fingers. Each visit was focused on improving any pain at that particular appointment. Reid was friendly and a great help in improving my pain.

Fantastic experience: Working at Peak Performance Physical Therapy has been an incredibly rewarding experience. From day one, it’s clear that the leadership team is genuinely invested in the success and well-being of both the patients and the staff. The company fosters a positive, supportive work environment where teamwork and collaboration are highly valued. One of the standout aspects of working at Peak Performance is the commitment to professional growth. There are ongoing opportunities for continuing education, mentorship, and career development. Leadership encourages employees to expand their skills and knowledge, which not only benefits the individual but also enhances the level of care we provide to patients. The culture here is one of encouragement, open communication, and mutual respect. Whether you’re part of the clinical team or support staff, every role is valued, and everyone works together towards a common goal of providing exceptional care. The work-life balance is also a strong point — management understands the importance of personal well-being and is flexible and accommodating when possible. Additionally, Peak Performance consistently recognizes and celebrates employee accomplishments, creating a motivating and positive atmosphere. It’s a place where you feel appreciated for your hard work and where your contributions truly make a difference. Overall, Peak Performance Physical Therapy is an outstanding place to build a career. The supportive leadership, focus on growth, and positive culture make it a company I am proud to be part of.

Fantastic experience: The staff are very knowledgeable and are like family after a year of being with them. Each of them are kind wonderful people. You are in great hands with Joe and Mark.

Fantastic experience: Thank you Peak! 2 knee replacements "sent" me to you...your staff is awesome and got me back to my busy life fast!

Fantastic experience: Staff our wonderful here and very positive. Work with what works and listens when it doesn't work. Joe, Mark, Isaac, and Allison are who I regularly worked with they are all amazing.

Fantastic experience: My time at the Lansing Peak Performance Physical Therapy was an experience that I will never forget. From the professionalism, to the simply kindness, to the ease of paperwork, payments and dealing with the staff; All of it was better than good and better than most. If I ever need rehab again for anything, Peak performance Lansing will definitely be the place I return to.

Fantastic experience: Always on time. Very thorough in explanations and how to do the exercises. I would recommend Peak Performance to everybody!

Fantastic experience: excellent

Fantastic experience: Great clinic. All the staffs are great and professional.

Fantastic experience: Loved my experience at Peak Performance in Lansing. Ricky at the front desk was always friendly and working with Maddison for pelvic floor and core repair during pregnancy was enjoyable and educational. Thankful for my experience here!

Fantastic experience: Lauren is very good. She had great communications and after she was done with me my movement was greatly improved. It was like night and day. I am bummed her internship was over. I will miss her.

Fantastic experience: I am very impressed by Amia (PT) and Reid (PTA). I hobbled into Peak Performance after completely tearing my ACL and MCL and wearing a knee immobilizer for 4 weeks. Amia assessed my condition and Reid has been leading most of my therapy. Reid is knowledgeable, effective, and has great communication skills. He has consistently encouraged and challenged me. Through his help, I now have almost complete range of motion, increased strength, and a restored gait. I could not have done this without his help. I highly recommend this physical therapy office.

Fantastic experience: Great facility and excellent staff. I feel real improvement after only six visits.

Fantastic experience: Very kind treatment for shoulder arthritis...custom and personal treatment which helped to obtain more mobility in my arms. Highly recommend.

Fantastic experience: Peak Performance delivers quality service. The staff is helpful, dedicated, knowledgeable, and caring.

Fantastic experience: At Peak Performance the therapists were informative and very supportive during my therapy. I was able to gain the strength that I needed and learn to do the exercises in correct form which enabled me to continue on my own. The staff and therapists were very friendly and welcoming. The atmosphere was positive, there was space that was needed and not too many patients were being helped at one time. I had a very positive experience.

Fantastic experience: All of my therapists were well trained and had outstanding rapport with me. My time was used wisely yet I never felt rushed or like I was missing something. I enjoyed their honest feedback and willingness to listen as well as give instructions. The facility was clean and had a friendly atmosphere.

Fantastic experience: Matt is my Therapist, and he is fantastic! He certainly has helped me!

Fantastic experience: Excellent staff. Informative instructions regarding self care.

Fantastic experience: I was referred to Peak Performance by my primary care doctor for chronic SI joint pain, and I had a wonderful experience for my first time in PT. I worked primarily with Connor and Kristin and they were both super knowledgeable, helpful, patient and their adjustments and home exercises really alleviated my issue and got me to a point where I can manage it on my own. All of the other staff and the environment there was friendly and helpful too. I actually miss going there twice a week!

Fantastic experience: I've had great experiences with Peak Performance. They have been instrumental in my recovery from an ACL reconstruction, as well as dealing with chronic hypermobility and back pain. I appreciate their knowledge and that they treat the core of the problem, not just my symptoms. I regularly refer patients to Peak Performance, as I can trust they will receive top notch care.

Fantastic experience: Matt has the experience and knowledge to near painlessly restore patients abilities before the injury or surgery occurred. He is the best asset to Peak Performance! I worked with Matt after my hip replacement, and, again, after my knee replacement. We relocated to Zeeland and I was working, standing back-to-back days. This resulted in another round of PT. This time, I wasn't able to go to Matt due to the distance. It proved all the more how professional and focused on outcomes Matt is. Thank you Matt for your kindness and understanding!

Fantastic experience: Peak Performance was wonderful and extremely professional! Every one that I worked with was very knowledgeable and helpful. Would definitely recommend to anyone needing any kind of therapy.

Positive experience: Everyone was friendly and place was nice.

Fantastic experience: My experience at Peak Performance was very positive and Joe, my physical therapist was very good, as was all the other staff members. I highly recommend this facility. It is clean, well run, and staffed by professional personnel. The mobility issue I had was resolved in just a few weeks and I was most happy about that.

Fantastic experience: The entire staff was so helpful in helping me get stronger and teaching me how to maintain my life pain free. I am grateful, highly recommend!

Fantastic experience: As always, Peak and my PT Matt go above and beyond to help me get the most out of each visit, always addressing my issues with care and concern. I cannot thank Matt enough for all he has done for me over the years, I will always be grateful and appreciative, thank you!

Fantastic experience: Peak performance gave me strength and guidance during my exercise's. Thorough feedback has continued my workouts at home to achieve my goals.

Fantastic experience: Kristen was amazing and the whole staff was awesome !! They all took the time to ask me questions and monitoring me during my rehab. I would highly recommend them to anyone

Fantastic experience: Thoughtful and knowledgeable care, flexible scheduling, effective treatment.

Fantastic experience: Connor and Kristin have been very helpful with the pain I’ve been struggling with in my shoulder. All of the staff are extremely friendly and helpful. It’s a pleasure to go to my appointments and I feel so much better. An incredible relief from pain that overwhelmed me at times. Thank you all!

Fantastic experience: Highly recommend strength and conditioning with Isaac at the Lansing clinic. Initially signed up for 10 sessions and I've just kept reupping with no plan to stop. Isaac started out by learning about my goals and where my strengths and weaknesses were and built a program from there. He pushes me to improve without overdoing, is always encouraging, coordinated with my therapists when I needed PT for an unrelated injury, educates me on proper form and is always happy to explain not only the "how" but also the "why" of what we are doing. I love having the option to do strength & conditioning at Peak Performance. The cost is reasonable and I know I'm in good hands.

Fantastic experience: It’s fair to say that I have my favorite people (first name might be Isaac), BUT everyone is amazing and I am loving a pain-free life. I will be bringing my family for treatment.

Fantastic experience: Mark and the crew were great to work with. I was there for 16 sessions and with 3 or 4 different persons. Maybe name tags would help us old guys to remember staff members. Thanks for all your effort. Joe

Fantastic experience: My sessions were very beneficial for my mental and physical health care. The staff was pleasant and both therapist were skilled in their ability to perform their duties. Thank You, Elois Kline

Fantastic experience: Great staff and Great team

Fantastic experience: They do an amazing job with their therapist. Especially with my daughter, she has made such an awesome recovery from her torn ACL. Highly recommend

Fantastic experience: My mother has made consistent post-surgical improvement with the help of Peak Performance.

Fantastic experience: Awesome staff. I'm back to better than normal.

Fantastic experience: I’ve been seeing Jill and the other PTs at Peak Performance Lansing for some time and they are phenomenal with neck, back, and hip (SI joint) issues. Today my lower back was in pain and my entire back was out-of-wack. Such a relief to walk out feeling so light with full range of motion and no pain. Great find. Highly recommend.

Fantastic experience: Great place to receive PT when needed

Fantastic experience: Worked with Dave and Kristin, also PT Tech Isaac and PTA Reeds for an arthritic knee issue with a damaged meniscus. They're knowledgeable and effective. They were able to find the core problem and get me back to my active lifestyle. They were also gentle and fun to work with, always making sure I was safe the entire time.

Negative experience: Paul James is a very disrespectful individual. I would never have a family member, especially someone vulnerable in rehab, work with him.

Fantastic experience: They do an amazing job with their therapist. Especially with my daughter, she has made such an awesome recovery from her torn ACL. Highly recommend

Negative experience: As others have said, this clinic has unethical billing practices. I had an identical experience to others- was told that my visits would cost $90 each, and that they would be covered at 100% after I met my deductible. I grudgingly agreed to this, even though $90 per visit was a ridiculous amount to pay out of pocket for me. But I had hoped their service would be worth it. It was not, therapists didn't truly listen to what I was saying and prescribed exercises I had already been doing at home before seeing them. Staff called me about missed visits a week or two AFTER I had called in and cancelled my services. And after all that, I got a surprise bill for hundreds of dollars in addition to the $90 per visit that I was quoted. This is absolutely not acceptable and feels like flat-out trickery to make an extra buck.