Trustpoint Rehabilitation Hospital of Lubbock
Information about Trustpoint Rehabilitation Hospital of Lubbock
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
¡Hola!
Los científicos han descubierto una nueva especie de araña.
¡Hola!
Bienvenue à la bibliothèque!
¡Hola!
La semana pasada, mi familia y yo fuimos a la playa. El día estaba soleado y el agua estaba cálida. Nadamos durante horas y luego tomamos un almuerzo al aire libre. Después de comer, caminamos por la playa y vimos a los pescadores. Fue un día maravilloso.
¡Hola a todos!
Nous avons besoin de plus de temps.
¡Hola!
¡Hola!
Hola, me llamo Juan.
Services and Treatments
Trustpoint Rehabilitation Hospital of Lubbock: Reviews
Positive experience: This is on behalf of my dad, a patient here at Trustpoint. The therapists and most of the nursing staff were excellent and really helped my dad (Weldon) make a lot of progress during his time here. He said the food and meals were very good as well. We had some occasional issues with the medical side of things but overall all of the therapy was very good, especially Cristina, Rachel, and BreAnn. Thank you for helping my dad heal and recover as much as possible!
Fantastic experience: My husband received such warm and attentive care after transferring to Trustpoint from the hospital. The staff worked closely with him to create a tailored plan for physical, occupational, and speech therapy. The doctors, nurses, & therapists showed genuine compassion and dedication to his recovery. They encouraged him to put in the effort needed to heal quickly, and I’m so happy to see how well he’s doing now! Choosing Trustpoint was definitely the right decision for us.
We're delighted to hear about your positive experience at Trustpoint. It's wonderful to know that our team provided compassionate and dedicated care, contributing to your husband's recovery. Thank you for sharing your experience!
Negative experience: My reason for a one star is, my boyfriend has been trying to get him into Trust Point, even doctors and nurses have been trying to get him into Trust Point. He had a stroke back in 2023, although he had made so much progress, he still needs help. He works harder than anyone I know. All he wanted was a chance, to get his life back, to walk again, to be as independent as possible, to be back to his 5 kids and to his family. Trust Point keeps turning him down without an explanation why, they won't even give him a chance. Y'all are heartless to not give him a chance, to not want to help him!!!!! I'd give negative stars if I could....
We appreciate your feedback and understand your concerns. It's important to us that everyone receives the care they need, and we're sorry to hear about your experience. Please feel free to reach out to me directly to discuss this matter further.
Mindy Harendt, Director of Marketing
806-740-8433
Fantastic experience: The staff pleasantly and promptly attended to my needs immediately. Having worked as a nurse for trust point previously, I opted to go there for therapy post-stroke because of the therapy department. The nursing staff and therapy departments are compassionate and caring and extremely knowledgeable. I recommend trust point to any and everyone who asks " where should I go for therapy".
Pierre, we are so glad we could help take care of you when needed. It's wonderful to know that our team's compassion and expertise made a difference in your recovery. Thank you for continuing to recommend us to others seeking rehab!
Fantastic experience: Trust point was there for me when I had my stroke and then when I had the accident and hit my head hard. Your people were great. And my favorite Senja Collins. You have a Real Jewel PT.
Thank you, Carol, for sharing your experience. We're delighted to hear that our team was able to support you during such challenging times. It's wonderful to know that Senja made such a positive impact on your recovery as well.
Fantastic experience: This facility and the care team including doctors, Nurse Practioner, Physicians Assistant, Nurses, OT and PT are top of the line! They're both compassionate about each individual patient and passionate about their skill and job! The care, privacy and concern I experienced were greatly appreciated! They were never too lenient yet never harsh in therapy. I knew I was going there to work and get stronger and this team surpassed my goal! They taught me the best way to do things as well as new things for my health that I would have to do for the rest of my imperfect life. I highly recommend this facility to anyone and everyone!
Marcia, thank you for sharing your wonderful experience with our facility and care team. We're delighted to hear that our compassionate and skilled staff made a positive impact on your journey to better health. Your recommendation means a lot to us!
Fantastic experience: Loved the care and rehab for our dad. This is absolutely the BEST place to be, if you ever do need rehab. Thanks a million to every one of you as you have an amazing hospital, team and staff. Well done everyone!
We're delighted to hear about your positive experience with our care and rehab services. It's wonderful to know that our team and facility met your expectations. Thank you for your kind words and support!
Fantastic experience: Our family was very pleased with the care our dad, Jacky Dewbre received from TrustPoint the past couple of weeks. This last visit made the 3rd time he has received therapy there. My sister, Cindy McClure has also been in TrustPoint on 3 different occasions. Our mother, Ruby Dewbre was a patient at TrustPoint as well. Each time our family members have been in TrustPoint, they have always received the best care. The therapist’s, nurses, aids, etc. all were extremely helpful & did an outstanding job taking care of each one. We appreciate the help Laurie Bandy provided for our family to help get each one of our family members the wonderful care & treatment they received from TrustPoint. We highly recommend TrustPoint for the best therapy care around. Thank you TrustPoint staff!
We are delighted to hear that your family has consistently had positive experiences with our care and services. It's wonderful to know that our team, including Laurie, has been able to provide the support and treatment your family needed. Your recommendation means a lot to us, and we are grateful for your kind words. Thank you for trusting us with your family's care.
Negative experience: -10000⭐️⭐️
Alyse,
Thank you for taking the time to let us know about your experience. We strive to provide a high level of service and quality, compassionate care to all of our patients and families. I’d like to have an opportunity to talk to you about your concerns. Please contact me at 806-740-8412 at your earliest convenience.
April Holsey, CEO
Fantastic experience: I would recommend Trust Point to anyone in need of rehabilitation. They are suppurb in their loving way of healing patients.
Thank you for your glowing review and recommendation! We're delighted to hear that you had a positive experience with our rehabilitation services. Your kind words about our compassionate approach mean a lot to us. We look forward to continuing to provide exceptional care.
Fantastic experience: Excellent care and service.
We're delighted to hear you had an excellent experience with our care and service. Thank you for the great feedback!
Fantastic experience: Thanks to Trustpoint my wife Carolyn Wilson recovered the use of the left side of her body. Her left side hand, arm, legs, and feet were paralyzed as a result of 2 strokes. Today no one can believe that she ever experienced a stroke. Thank God andTrustpoint Rehabilitation Hospital!
We're delighted to hear about Carolyn's remarkable recovery and are honored to have been part of her journey. It's inspiring to know that our team at Trustpoint Rehabilitation Hospital could make such a positive impact. Thank you for sharing this uplifting story!
Fantastic experience: This was my second time in 3 years to be at Trust Point for a stroke. Everyone was amazing. I wouldn't want to go anywhere else.
We're delighted to hear about your positive experience with us. It's wonderful to know that our team provided the care and support you needed. Thank you for your trust and for choosing us again.
Negative experience: If I could give zero stars I would. This is the worst place to have a family member placed for rehab. Had the worst experience. Patient developed an infection. Was only given oral antibiotics because the facility didnt want to continue treating the patient. Infection was pretty serious and caused by lack of care to the patient. Insurance was blamed for such an early discharge but after contacting the insurance company we found the hospital lied. There was no one to advocate for my family and the standard of care was non existent. Shame on you Trustpoint.
Dear Jessica,
Thank you for taking the time to provide us with such candid feedback. I’d like to have an opportunity to talk to you about your concerns and the situation with your loved one. Please contact me at 806-740-8412 so that we can discuss your experience.
April Holsey, CEO
Fantastic experience: Great place would definitely recommend they showed my grandson alot of love even on his birthday.... thanks to the nurses who went above and beyond for daeshawn
We're delighted to hear about your positive experience and that our team made Daeshawn's birthday special. Thank you for recommending us and for acknowledging the efforts of our dedicated nurses. We appreciate your kind words and look forward to serving you again in the future.
Fantastic experience: Trustpoint rehab is excellent especially our PCT Danielle who was the PCT in 157 now
Fantastic experience: My grandfather received outstanding care at Trustpoint Rehab Hospital of Lubbock. The doctors, pharmacists, nurses, and therapists were professional, compassionate, and dedicated. The nurses were kind and supportive, making him feel at ease. Therapists designed an effective, motivating program that helped him regain strength after a stroke. The entire team’s care and commitment made his recovery possible. I highly recommend Trustpoint for top-quality rehabilitation care!
Fantastic experience: Trustpoint’s inpatient Rehab was so amazing to my mom during her stay. When she first admitted there after having a Brain aneurysm and stroke, and several other emergency surgeries. She couldn’t walk, feed herself and so many more things that was new to us. My mom was an independent care taker when life took a sudden and scary turn. As a family we had no idea how she would come out of all that. But with the help of this amazing team she learned to walk, speak, hold the cup, feed herself and so many more things again. They treated her like family and all the therapist and nursing staff loved seeing her progress along the way. It was incredible to be among such wonderful caring staff. They were more than workers they loved her along her journey and cheered for her every step of the way. She wouldn’t have been in the condition she is now without their help and we are forever grateful for them!!!! ❤️❤️ They have a wonderful brain program, dinners club and so many other great aspects to assist with their patients needs. Clarissa thank you for helping with any questions we had too. Amber, Savanah and so many more thank u for going above and beyond to check on her and make sure she was well taken care of!!! My mom was able to WALK out of there with a walker and now can walk independently. I’m so proud of all her hard work she put in. If you want your family to have a great experience I highly recommend Trustpoint Rehab hospital!!!!
Fantastic experience: Trustpoint is a great place for healing and getting stronger so I can get back to my life after a stroke.
Fantastic experience: Wonderful place.
We're delighted to hear that you find our place wonderful. Your positive feedback is greatly appreciated. Thank you!
Fantastic experience: My wife Sherry has bee going to rehab for 3 months and she’s had a great experience with her rehab and the caring staff!!!
We're delighted to hear about the positive experience your wife has had with our rehab and staff. It's our mission to provide the best care possible.
Fantastic experience: TrustPoint has become a second home for us since my husband’s spinal cord injury over two years ago. TrustPoint’s inpatient and outpatient care are both excellent, with a top-notch nursing staff, specialized equipment, and individualized treatment for all types of injuries. They not only gave us extraordinary occupational, physical, and cognitive therapy, they also provided us with special training and guidance in self-care, enabling my husband to have increasing independence throughout his recovery. Now, as outpatient therapy clients, we have continued to receive seamless, superior, patient-centered care from Dominique and Haley in particular, although the entire rehab team and support staff are extraordinary and skilled. The professionals at TrustPoint know what they are doing; you will be in the very best compassionate, knowledgable, and expert hands as a patient there. With any luck at all, TrustPoint will become your second home, too.
Stephanie, we're overjoyed to hear that our team has been able to provide such a high level of care and support for your husband's recovery journey. It's wonderful to know that our efforts in providing individualized treatment and fostering independence have been impactful. Thank you for sharing your feedback!
Fantastic experience: I am extremely grateful for the care my grandfather received received during his stay. If you are wanting to make sure your loved ones are treated like family then you need to be here.
We're delighted to hear about your positive experience and the exceptional care your grandfather received. Our team strives to treat all our guests like family. Thank you for your kind words!
Fantastic experience: My experience here at Trust point outpatient program is awesome . My therapist is absolutely outstanding in knowing pinpoint of my need for my shoulder. I would like to thank them dedication and flexible scheduling you guys are awesome. Michael Adam Salsman
We're overjoyed to hear about your positive experience with our outpatient program and the exceptional service from your therapist. Your appreciation for their dedication and our flexible scheduling is greatly valued. Thanks for your feedback!
Fantastic experience: My husband had a severe stroke in November of 2024 and was placed in Trustpoint for inpatient and then outpatient therapy we have been coming three times a week and he has made huge improvements. This place is great the staff is awesome and always make him feel amazing and leave with a smile and hope that he will fully recover. I honestly feel so blessed to be able to watch him improve everyday and it’s all thanks to his hard work and the help of his therapist. Kelsey has been very helpful with his scheduling and all of his therapist are absolutely amazing and special thanks to his speech therapist Becky and Emma and his therapist Dominique, Dawson, Bailey, Chris and Haley among others for continuing to push and encourage him it means the world to us.
We're overjoyed to hear about the significant improvements your husband has made through his therapy sessions. Our team is dedicated to providing the best care and support, and it's heartening to know that this has been your experience. We'll be sure to pass on your kind words to Kelsey, Becky, Emma, Dominique, Dawson, Bailey, Chris, Haley, and the rest of the team. Your feedback truly means the world to us. Thank you for sharing your journey with us.
Fantastic experience: I received amazing outpatient physical therapy from Dominique and Lacey! I would highly recommend therapy here at trustpoint!
We're delighted to hear about your positive experience with our outpatient physical therapy! Your recommendation means a lot to us. Thank you for taking the time to share your feedback.
Fantastic experience: Outpatient therapy is AMAZING!!! Kelsey (scheduler etc..extraordinaire) is always a ray of sunshine!! Mom’s therapists Dominique and Becky are hands down the best there is!! I can’t say enough about everyone in outpatient, they are OUTSTANDING!!! We recommend Trustpoint to anyone that needs therapy!!
We're overjoyed to hear such positive feedback about our outpatient therapy and staff! It's wonderful to know that our team's efforts have made a significant impact.
Fantastic experience: Doing outpatient at Trustpoint was AMAZING!! I received occupational therapy with Dawson and he got me right back on track!! LOVE THAT PLACE
We're overjoyed to hear about your positive experience with our outpatient services and occupational therapy. It's wonderful to know that our team, especially Dawson, was able to assist you effectively. Your love for our place is greatly appreciated!
Fantastic experience: Great place for your PT , had knee surgery in Feb was able to get started pretty fast. The PT staff are awesome they know what they are doing . My Staff Arlin, Sherri, Melanie, Kayla, and Dominique are the best . Made sure I was progressing fast, safely, and properly. I feel no problem getting g back to work. Im probably going to have to get my other knee fix, I'm definitely going back to Trust Point to get me back on my feet. Thank You Guys for the work you do
We're delighted to hear about your positive experience with our PT staff and that you felt progress in your recovery. It's wonderful to know that our team's dedication to your safety and proper healing has made a significant impact. We look forward to assisting you in the future, should you need our services again. Thank you for choosing us for your recovery journey.
Fantastic experience: I recently stayed at Trustpoint for three months while recovering from Guillain Barre Syndrome. The food, nurses, therapist, and especially Dr Wolcott deserve exemplary ratings. After this lengthy stay, the staff became my second family and cared for me as a family member. They cheered me on in therapy and cheered me out as I left. I.came in paralyzed from the neck down and walked out with the aid of a walker. My journey will continue on at Trustpoint as an outpatient and one day as a visitor to see the friends I’ve made. Would I recommend Trustpoint to friends and family? ABSOLUTELY!
Ranae,
Thanks so much for taking the time to share your positive experience! We are grateful we got to be a part of your journey!
Fantastic experience: Awesome place to be for therapy I recommend anyone who needs the best therapy to come here
We're delighted to hear that you had a positive experience with our therapy services. Thank you for taking the time to share your feedback.
Fantastic experience: THIS PLACE IS EXCELLENT! From the o/p scheduler Kelsi to the total rock star therapists, I can’t say enough good about these people. The occupational therapists challenge me and the physical therapists always work up different exercises to help me while relearning to walk! I can’t thank Arlin and his crew enough for being so kind when I can’t remember things they JUST told me. Some days are better than others with my mixed up brain. I wish them all the very best - because they are the best! 10 out of 10 all the way around!
We're overjoyed to hear that you've had such a positive experience with our team! It's wonderful to know that our occupational and physical therapists have been able to provide you with the support and challenges you need. Your kind words are greatly appreciated and we're here to assist you every step of the way.
Fantastic experience: The staff in this establishment is beyond wonderful everybody from the minute you walk in to Kelsey who does the scheduling to all the wonderful therapists. My brother could not stand up and transfer at all and he has successfully completed that task and is walking with walker in therapy. We have been to a lot of therapy places and he had his stroke 5 years ago so very proud of success. Thanks to everyone!!!
We're overjoyed to hear about the positive experience you and your brother have had with our staff and services. It's heartening to know that our team's efforts have contributed to his progress. Your kind words will be shared with the entire team, including Kelsey. Thank you for choosing us and for sharing this wonderful feedback!
Fantastic experience: I was so scared and nervous on this new adventure: however! Once I got settled! This is exactly the place I needed to be! Alexis! She was on time everyday! She made me feel good about myself and to push hard! She was so honest and innocent to me! I appreciate all she did for me! I’d recommend trust point!
Kim, we are so glad you had such a great stay and had great care from Alexis! We will make sure to pass on your kind words to her.
Fantastic experience: Trustpoint is an excellent facility for anyone needing rehab. After my stroke, I no longer had use of my right arm, after 16 days I was discharged with my right arm being 80% restored. I now do outpatient therapy to work on the fine motor skills. The therapist’s are excellent, very knowledgeable and professional. The nursing staff was very kind and attentive. I highly recommend Trustpoint.
Thank you for the review and for choosing Trustpoint for your rehab needs.
Negative experience: Infested with roaches
Dear Asia, We appreciate you taking the time to provide us with such candid feedback. I am very sorry to hear of your issues and I would like to talk to you more about it so we can get the situation resolved. Please contact me at 806-749-2222 so that we can discuss your concerns. April Holsey, CEO
Fantastic experience: Great therapy, friendly staff and good food. I would recommend Trustpoint for all therapy needs.
Fantastic experience: The staff at trustpoint are great at what they do and I wouldn't be where I am today without their help they not only helped me physically but also mentally they were great people to work with and they gain much trust and for me that means everything I'm truly thankful for the help that they provided me
Fantastic experience: Omg!!! They were so amazing .. I learned so much here. They are so positive and nice .. 100% i am going to tell everyone how great they are.... Ive had 2 stokes ,open heart surgery, both feet cut off and my thumb ... They have been helping me learn me to walk again, they help me to learn so much that i forgot.... They everyone was so helpful... the cooks made me food everyyday i wanted something... Everyone were so purfect... im so happy i got come here in lubbock... Im from midland... Thank you yall... So much!!!!
Fantastic experience: I had a wonderful experience at TrustPoint! The nurses & physical therapist were all very friendly & helpful! I requested for both my parents to go to TrustPoint before I went & they were so pleased I decided to go there after my 13th knee surgery! I had a fusion done on my knee & they helped me adjust to having a straight leg! As I write this review, my sweet aunt, Janice Mitchell is in TrustPoint recuperating from a broken hip & a broken arm. She has been very pleased as well! I highly recommend TrustPoint! Thank you Laurie Bandy for all your hard work helping my parents & myself to get into TrustPoint!
Fantastic experience: TrustPoint’s rehab program is the best. My husband became an amputee so he has gone for rehab several different times and very pleased with TrustPoint.
Fantastic experience: I arrived from Covenant Hospital on 07/25/24. I was very weak and barely able to walk. My legs and feet hurt and I had some swelling on my ankles. Physical Therapy began immediately. My Therapist’s were fair but firm enough and the exercises were spaced out so that I could work on my legs and core with work on my upper body and arms. Therapy was structured over 1 hour sessions. There were 3 hours of physical therapy per week day, every day. My body began to respond to the physical therapy and all my therapist’s were kind and supportive. I would like to recognize Stacey, Rebecca 1 and 2, and really all of the Staff. I believe that Trust Point organization is a Team from Dr. Wolcott all the way through the Food Service, Custodial Staff, Nurses and Nurse Tech Tenequa who is tireless. My Therapist’s were all dedicated to see me through. I am happy to say that I have regained my strength in my body and am able to walk on a cane which was impossible just 2 weeks ago. Dr. Wolcott is a very impressive person who has a unique way of being supportive and understanding. He is an asset to TrustPoint Rehabilitation Hospital. I am being discharged July 6 2024. Iwas broken and TrustPoint fixed me!
Dear Bradley, Thank you for taking the time to let us know about your experience. We strive to provide a high level of service and quality, compassionate care to all of our patients and families. We are happy to hear you had a great stay and thanks for the recognition of staff.
Negative experience: Went to see a friend most nurses were helpful but one nurse with big eyes long lashes long ponytail, had attitude. And Bernice as we walked in was cussing out another gentleman. At what point should ANY employees be so unprofessional!
Fantastic experience: Trustpoint was an amazing experience for my mother and me. My mother has had Home Health and been admitted to other physical rehabilitation hospitals but all lacked the results we received from Trustpoint. The employees worked aggressively with Forward Thinking to help my mother walk again and talk again. She went in in a wheelchair with lots of pain suffering from dementia. 2 weeks later she walked out and her thinking is better. Not to mention the energy of the staff giving my mother motivation to come back for outpatient therapy. Everyone was courteous from the doctors to the custodians they gave my mother thier utmost respect. The communication with the doctors and staff should be the example for all hospitals across this nation. It was a positive experience and truly comforting to have the doctor's, nurses, and therapist tell me what they were doing and why. Thank you trustpoint!
Fantastic experience: Great experience. Great therapists and great therapy helping everybody improve everyday.
Negative experience: Most nurses do not stay on top of patient care. As a family member I often had to track down someone to help with basic care. Contacted nurse manager to try and resolve issues, but that also took a lot of work. The PT department does a good job in spite of the lack of patient daily medical care. Rooms are dark and dated making it less appealing for mental health.
Dear Elaine, We appreciate you taking the time to provide us with such candid feedback. I am very sorry to hear that we did not meet your expectations. I’d like to have an opportunity to talk to you about your experience. Please contact me at 806-749-2222 and we can address your concerns. Mindy Harendt, Director of Marketing, Trustpoint Rehabilitation Hospital
Fantastic experience: The therapy program there is extraordinary they meet you where you are and have you stronger than you ever could imagine you could be. We are very grateful for all the help they given in our family.
Fantastic experience: Stop of the line care. Staff was amazing.Food was pretty good as well. Just a Great time while I was there. No where else even compares to this place.
Fantastic experience: The nursing staff and therapists are all wonderful! They gave my husband excellent care. Only drawback is cafeteria isn't open for dinner and not open at all Saturday or Sunday. Which if you are staying with patient and are unable to leave is a bit of a problem.
Positive experience: I would like to commend the hard working nurses and assistants at Trustpoint. They made the 2 week stay much more comfortable and enjoyable. Overall, the therapy went well.
Negative experience: Unfortunately while the facility is nice and a lot of the staff was kind we had a lot of issues here. Multiple times medications were given that should not have been. A sedative was approved for one time use and they ended up adding it to the med regimen so it was given when it was not supposed to be. New meds were added without approval even after we were guaranteed that would not occur. It was difficult to get updates from doctors and even after we expressed concerns it took an infection getting out of control for it to be taken seriously so it caused another hospitalization. Once hospitalization happened there were injuries and issues that we had not been informed of. Most of the nurses were helpful, the aides were great, and the speech and physical therapist were helpful but even the therapists expressed concerns that were seemingly dismissed by the medical staff/doctors. Many of these issues could have been prevented with communication. It truly felt like they didn't look at the person as a whole and just tried to solve issues with new meds and not get to the root of symptoms. It should be about the patients best interest and here it simply wasn't. I no longer trust them to care for a loved one.
Holly, We regret that your experience with Trustpoint was not a positive one. We pride ourselves on our dedication to patient care & are disappointed to hear your concerns. Your feedback is important to us and I thank you for bringing this to our attention. I’d like to have an opportunity to talk to you about your experience. Please call me at 806-740-8412 so that we can discuss your concerns. Thank you for providing this opportunity to improve the services we provide to our patients. April Holsey, CEO, Trustpoint Rehabilitation Hospital
Fantastic experience: I was a patient 2 years ago. I walk today bc of the care I received at Trustpoint. My mom just got out of Trustpoint. The same level of care I received is the same that my mom received. Thanks Dr Wolcott!!!
Fantastic experience: My little sister got into a terrible, awedul car wreck that left her pelvis shattered and her left side paralyzed from a seizure that happened while she was being air lifted to a facility that could better take care of her. We were told there was optimism for her recovery since she was so young, but we had no idea where she'd be as far as how much she'd physically be able to recover. We were here for a little below 3 months, and when I tell you these wonderful people work miracles I truly believe that. She went from hardly being able to talk, to chattering anyone and everyone's ear off about her beloved cat back home, and she went from needing to use a device to get from her bed to a wheelchair to being able to stand to do transfers with the help of nurses. We watched her go from not being able to move her left side at all to regaining use of her leg and her arm reacting as well. We still have a long way to go, but without everyone working tirelessly to make sure she and my family were comfortable we'd for sure be much farther away from recovery.
Fantastic experience: Great and caring people. Everyone there was great!!!
Fantastic experience: Trust point was first rate.
Fantastic experience: They Kind and Good, Enough of Patience while dealing with Patients . Kind-hearted Therapists
Fantastic experience: Excellent place for rehab after surgery.
Fantastic experience: Really clean and friendly.
Fantastic experience: Every employee from nursing to therapy were professional and a joy to be around. They got my husband back to his prior level of function quickly. Special thanks to Cheryl and Gloria.
Fantastic experience: I received excellent care at Trustpoint. All staff were concerned for my comfort and recovery so I could get back to my normal daily activities. I would recommend Trustpoint to anyone needing rehab.
Fantastic experience: Just the most fantastically equipped gym I have ever seen -- and staff.
Fantastic experience: Amazing care. Staff was wonderful. I cannot think of one negative thing to say about Trustpoint!
Fantastic experience: Dr chekuru was encouraging and attentive to our requests. The therapists were encouraging and always explained what I was to do at each step. Thanks to Liz in OT, Sarah in st and Kayla in pt. There were others that were equally helpful whose names I can’t remember. The nurses and techs were prompt and friendly in response to our needs. Overall I would definitely recommend this place to anyone in need.
Fantastic experience: The staff at Trustpoint, from front desk, nursing, therapists, social workers were outstanding. They showed true, personal care and concern for my Mother and her recovery.
Fantastic experience: I had a Spinal Injury and this is where I went from being a paraplegic to walking with assistance in about a month! I will never forget the wonderful staff, The PT's, OT's, Nurses, dietary, the Directors, Dr's and everybody else in between! Thank you Trustpoint for everything!
Fantastic experience: I received physical therapy at Trustpoint for approximately 10 months to treat a chronic disability. The care I received was stellar; easily the best I've had in the entirety of my life to date and 30+ years of experience in and out of physical rehab. Every person employed at the hospital was competent, compassionate, professional, and pleasant. From Kelsey the receptionist, to Seth, the Therapy Director, and Michelle the scheduling coordinator and insurance liaison, every member of staff I interacted with on a regular basis took a personal interest in my progress and recovery, treating me with great respect, and making an otherwise difficult process very fulfilling and enjoyable. A special thank you to Emily, my therapist for the duration of my treatment. She was easily the most effective and knowledgeable therapist I've had, and was passionate and steadfast about my treatment. I can't recommend her highly enough. Her colleagues, the other therapists I worked with occasionally, Clare and Dominique, were also wonderful, as were the others I had the pleasure of meeting. The facility is clean, the patients well cared for, and the staff experienced and qualified in their ministrations. Expect to receive sterling treatment in a positive environment with a personal touch.
Fantastic experience: Excellent staff and provisions. Variety in dietary offerings, and provides for companion in the room overnight for family support...
Fantastic experience: PT was exceptional, they got me up and walking in no time. So very grateful to Katie and Karla.
Fantastic experience: If rehab or physical therapy is needed, this is the place to be. The staff is awesome; the therapists are outstanding. Good job to the owners of TrustPoint!
Fantastic experience: If you need therapy after orthopedic surgery Trustpoint is the place to go. I had PT, Speech & OT. All the therapist are certainly well qualified , pleasant & very thoughtful!!! Very clean facility, bring very careful of COVID-19!! Everyone that works there is required to wear a mask. All visitors have temperature checked when they go in, and must wear a mask. I would highly recommend them!! And the food is good!! Buddy Mayfield
Fantastic experience: Very good help. They got me motivated and engaged and active in my recovery
Fantastic experience: This is a great facility with a caring and professional staff, that take pride in helping family and loved ones regain the ability to return to society.
Fantastic experience: My husband was there for 47 days after suffering a stroke during surgery and was sent there from the hospital for rehabilitation. I was very satisfied and impressed with everyone from the pt, ot and the speech therapist to the nurses and Dr.Walcott.
Fantastic experience: Excellent care. Excellent therapy. Lots of smiles, and great personalities to assist in a time of pain and reflection.
Fantastic experience: In my experience, there is no better inpatient rehab hospital to be found. From the excellent nursing staff to the fabulous physical and occupational therapists, there was never any doubt that my recuperation was their goal. Thanks for being a bright spot during my dark spell!
Fantastic experience: To be honest I was a little afraid because of all of the facilities I have experienced with my mother and that I have worked in but when I heard the name Walcott I was in instant relief because his brother Randy took care of my mother for years and i know the standard of care first hand that the Walcotts stand by and I have to say I was not disappointed every morning he was there in my room to check on my progress and the nursing staff down to the dietary staff all the way to the housekeepers we're ready and willing to help me with my every need the therapy was tough desirae and Lacey I'm sorry if I spelled your names wrong they worked very hard with me and as did all of the therapist I didn't think I was going to be able to walk again although I have a very long journey ahead of me I want to give a big thanks to the trust point family because it is just that a family and that's how they treat you like family thank you Trust point
Fantastic experience: My husband was in for a little over a week, Ricky, they were wonderful, everything was so great, Thank you all for everything, your were the Best !!!!
Fantastic experience: My mother is there with hip replacement surgery and unfortunately an aphasia stroke. I have already made three trips to Trustpoint, and each and every time my experience is their level of care and compassion to be outstanding. I found all employees of Trustpoint to be caring, knowledgable, patient and compassionate. I couldn't be happier with their level of care. I want to thank Trustpoint.
Fantastic experience: I can not rate my experience with just a 5 star experience. It was awesome. Everyone was so professional and helpful. The very best rehabilitation cent
Fantastic experience: Went in more than apprehensive but the people were friendly and helpful in every way. The therapist I had was amazing and very knowledgeable. All in all a great place to rehab.
Fantastic experience: It was the best experience I’ve ever had here, nothing but nice people and caring people I’ve encountered. The entire staff was amazing and Dr. Wallcot, they treated me like family. They were very caring and concerned about me I did not meet a stranger, the PT team was amazing Desirè and Dawson were very nice! Cythia was awesome as well. I hated I had to leave! I didn’t leave with a regret from coming here I highly recommend this place. Thank you everyone who were involved.
Fantastic experience: My name is Juan Astorga and I spent two months at Trustpoint. My experience there was a great one! All the nurses, PCTs ,therapist and other staff were very helpful. With the guidance and encouragement of the staff I was able to walk out with the assistance of a walker. Dr. Wolcott and his team have been extremely supportive and encouraging and I am truly grateful for all they have done for me.
Fantastic experience: As a healthcare administrator for over 20 years I must give them a 5. All staff were courteous, helpful, and kind. My fathers stay ended with no problems. Any concerns were brought to the right staff member and the follow up was great. Gail his nurse was fantastic as were the other nurses and assistants on his unit. His Social Worker Danielle, was great on the discharge planning. Honestly could not have had a better stay. Thank You Trustpoint!
Fantastic experience: The staff at TrustPoint Treat you as if you were family.From the CNA’s , nurses, Shout out to Mike, Laura,Dr. Walcott Is a great patient advocate he will fight for you. Wolcots staff is awesome very attentive to my needs and my care. No words to describe the rehab team how everybody works together And comes up with a solution for each individual patient.The rehab team goes well beyond what is required for your care. The skills I was taught I use On a daily basis for recover . The techniques learned with intense rehab.from my team, Andre Lily and Chelsea and the whole rehab team I think you all From the bottom of my heart. I will and have referred people to TrustPoint. Very professional informative and this rehab team is plants a solid foundation towards independent living. Shout out to Andre, Lily, Chelsea, Kelsey, Sarah, Puzo, kitten,Shane,Rebecca Dawson and the whole crew thank you from the bottom of my heart
Fantastic experience: Back in '13 I was admitted here, great staff and great facility, came in after getting out of the burn unit.
Fantastic experience: My son is a patient with a traumatic brain injury at Trust Point and he has benefited greatly during his time here. So much so we were great full when we found out he would be able to stay longer. The staff take care of him as if he is their own family member. They show care and compassion to him and all patients at Trust Point. I would highly recommend this wonderful place to everyone if a need should arise for great nursing care and terrific therapy. The housekeeping staff keep everything looking great and the administration really cares about the patients and family members.
Fantastic experience: We found expert care and treatment Physical therapy at its best
Leave your opinion about Trustpoint Rehabilitation Hospital of Lubbock:
Trustpoint Rehabilitation Hospital of Lubbock appears in the following listings:
Other physiotherapy centers that might interest you
South Plains Rehabilitation Hospital
Lakeside Rehabilitation and Care Center
Physical Therapy Associates - Lubbock
Lubbock Hospitality Nursing and Rehabilitation Center
Bryce Olson Physical Therapy
Heritage Oaks Nursing and Rehabilitation Center
Physical Therapy Services of Lubbock
Occmed Associates, LP
Crown Point Health Suites
UMC Team Rehab at Zach's Club on 78th Street
UMC Team Rehab Center
Austin Chiropractic and Spinal Decompression
Add your physiotherapy center to our directory free of charge
If you manage a physio clinic and want to appear in our guide, send us the information of your company and you can appear free of charge.