Occmed Associates, LP
Information about Occmed Associates, LP
79412, Lubbock
Opening hours
- Monday: 7:45 AM – 5:30 PM
- Tuesday: 7:45 AM – 5:30 PM
- Wednesday: 7:45 AM – 5:30 PM
- Thursday: 7:45 AM – 5:30 PM
- Friday: 7:45 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Occmed Associates, LP: Reviews
Fantastic experience: She was amazing very professional and encouraging was very helpful throughout the physical
Fantastic experience: Cindy was very helpful with my pre employment physical assessment!! Very helpful and encouraging!!
Fantastic experience: Cindy is an outstanding physical therapist. She’s knowledgeable, attentive, and truly cares about her patients’ progress. She took the time to listen, explain each exercise clearly, and tailor my treatment to my specific needs. Thanks to her expertise and encouragement, I am seeing real improvements and felt supported every step of the way. I highly recommend Cindy to anyone looking for a skilled, knowledgeable physical therapist.
Fantastic experience: sorry it's late Cindy, thank you for the fit test you did great and very supportive, from Lupe Almager
Fantastic experience: Had a apointment with Ms. Cindy and it was a great experience she was chipper and happy and focused on making sure everything went as planned.
Fantastic experience: Occmed is the best place in or around Lubbock for DOT Physicals,Drug Testing,and Work related injuries and Jackie and Cindy are the absolute sweetest you could ever ask for when it comes to being friendly and making you feel like family when you’re there.
Fantastic experience: Physical therapist did a great job!
Fantastic experience: Cindy was extremely helpful encouraging and highly supportive. She thoroughly supported me during the tests and did her best to make sure that I was okay through the entire process and just overall understanding, great and just awesome all around. She did her job and did it exceptionally well while be understanding supportive and helpful through the process.
Fantastic experience: She did a great job
Fantastic experience: She consistently demonstrates exceptional qualities, including a highly positive demeanor, strong character, and a commitment to fostering an inclusive and encouraging environment, which empowers individuals to cultivate self-belief.
Fantastic experience: She was very professional and took excellent care of me she’s a great employee
Fantastic experience: Very professional good on the test and proficient
Fantastic experience: Always come do my employee physicals here even the physical Competency tests and they’re always amazing
Fantastic experience: Fast very fast and professional
Fantastic experience: Very fast and efficient with my drug test and physical.
Fantastic experience: Miss Nina was amazing. Yall need to give her a raise
Fantastic experience: Was awesome experience didn’t realize had been there a hour very supportive and had a great attitude
Fantastic experience: Cindy was awesome. Made me feel comfortable. Great job.
Fantastic experience: Professional. Made me feel comfortable. Cindy was super sweet and made the physical therapy fun. She always had a great attitude!
Fantastic experience: I highly recommend Bryce OLSON therapy east. Cindy does a great job with her patients. She genuinely cares about everyone there. She develops a plan and helps you succeed. When I first started going there, I was walking with a walker. I was released today and was able to walk from the parking lot to the hospital, go where I needed and come back without a walker or cane! Amazing progress all thanks to Cindy!!!
Fantastic experience: Everyone was great.
Fantastic experience: From the minute I arrived, I was taken care of right away and in a very professional manner! Everything was explained to me and demonstrated in the best way it could have been!
Fantastic experience: Great training!
Fantastic experience: Best experience
Fantastic experience: Friendly staff and efficient.
Fantastic experience: Cindy is awesome and super sweet!
Fantastic experience: Comfortable environment. Ross and Cindy were great!
Fantastic experience: I was very pleased with the physical therapy I received at Bryce Olson East. Cindy Kennon was my therapist. She was kind, friendly, and professional. Cindy planned my program, assisted me until I knew my exercises, and then let me perform them on my own while still watching to make sure my form was correct. She treated all who came in with the same enthusiasm and belief that they could be helped. It was a positive experience.
Fantastic experience: Ross was really helpful got me in and out.
Fantastic experience: Amazing
Fantastic experience: Staff was awesome. Cindy and Ross were very professional and I will highly recommend this facility. Thank you guys.
Fantastic experience: Great customer service, ross did my physical & he was amazing
Fantastic experience: I had to do drug and physical test for pre-employment. My appointment was right before closing but the staff were extremely professional and polite! Especially my Physical Exam Proctor Miss Cindy! Thank you so much for an amazing experience! I wish more companies used professionals like the men and women here!
Fantastic experience: Very kind and professional. Recommend to anyone.
Fantastic experience: My employer sent me to this location so that I could get a physical and do some tests. The staff here was extremely friendly and helpful. Thanks a lot to Ross for that workout and to everyone else at that facility. By far one of the most pleasant test centers that I’ve been to.
Fantastic experience: Ross and Cindy were awesome.
Fantastic experience: Ross and Cindy knocked it out of the park!
Fantastic experience: My therapist Cindy was awesome she really cares for her clients her upbeat attitude is very positive towards your experience at PT. Cindy gets 10 stars from me
Fantastic experience: Cindy is a very loving person she is a very good pt person thanks again for helping me out
Fantastic experience: Great place
Fantastic experience: Ross was a really great dude who explained everything really well
Positive experience: The knowledge,patience, support helped me pass the preemployment exam,very much appreciated!
Fantastic experience: Cindy is the best.
Fantastic experience: Great atmosphere and very professional!!
Fantastic experience: I’m very thankful for all of Cindy’s help during my physical therapy. She is extremely knowledgeable, patient, and supportive throughout the process. Her guidance and the exercises she recommended have made a noticeable difference in my recovery—I’ve seen real improvement in the mobility of my right knee. I really appreciate her dedication and expertise!
Fantastic experience: Occ med therapy is the place to go for a speedy recovery. The therapist Cindy always makes sure you’re comfortable while doing all your exercises.
Negative experience: Heard the story about the faulty drug test earlier this week. Shame on you for knowing the testing wasn't working. When you have to whisper and redo it and jeopardize a working fathers job. You get a 1 star review. Beware if you fail and know its not right speak up!
Thank you Hailee for your comments. We stand by our testing procedures at Occmed and we stand behind all of our certified collectors who have been trained, passed both written and practical exams before testing and are certified by a Federal certification process in order to perform the testing. It is important to understand the facts before you go to a public forum and discuss scenarios where you were not party to exactly waht happened. We do not discuss particulars regarding client's testing however we have the facts as to exactly what happened. To provide general information, if a body sample is tested and that method fails to produce a negative result, some employers request a second method of testing be administered. The amount of substance that may be present is a body same may be detected with one testing method but not detected with another as the degree of specificity is much greater in a lab for example than with a simple rapid test. There was no whispering nor was a test "not working". We value the trust our clients place in our company to provide reliable drug testing and we appreciate the opportunity to serve Lubbock and the surrounding communities for the last 25 years.
Fantastic experience: It is my belief that all healing comes from our Heavenly Father. That doesn’t mean that He doesn’t facilitate that healing from companies and individuals within that company. I waited 6 months front the time that the doctor had written a prescription for me to take PT. Upon wishes of my wife, i finally gave in. I was directed to Occmed Associates and the only thing I can say is that I should have gone sooner. I met Cindy on the first appointment there and went over what I was hoping to accomplish in my PT sessions. I’ll admit to you that I thought it was going to consist of lifting weights and activities such as that. I was totally WRONG. Cindy K has a program for balance issues that is outstanding. She explained what every exercise was for and what it was supposed to accomplish. i was scheduled for 3 times a week for several weeks. Cindy was always encouraging during all the exercises and showed a genuine interest. Besides being the instructor she was also an excellent cheerleader and very good at handling multiple patients at the same time. I witnessed her working with a 4 four year old with the same care and compassion that she did in my sessions. When my time was complete, I was able to feel more confident about my balance. Not only was I more confident, my wife and work colleagues were able to see the difference as well. The facility was clean and well organized. Other employees on site were helpful and friendly. If I could give more than 5 stars, I would. Thank you OccMed and thank you Cindy K. May God bless.
Fantastic experience: Ross assisted Cindy and they both were very professional. They both explained and demonstrated the procedures well. Friendly and courteous.
Fantastic experience: Outstanding Job Thank you
Fantastic experience: Great fun and enjoyable
Fantastic experience: Sabian O
Fantastic experience: Cindy did great, very thorough and professional!!!
Fantastic experience: Everybody was nice and helpful, very patient as well! Physical therapist especially staying for her lunch to get through my physical test thanks agai!
Fantastic experience: Just had my DOT physical and had the best experience. Everyone was accommodating and polite. It took 30mins and I was in and out. Great atmosphere and group of employees. Thank you so much for making me feel welcome.Ross really was nice, professional, and patient
Fantastic experience: Everyone here was polite n friendly
Fantastic experience: Awesome staff!! From the front desk to the back, Cindy and Pete were very nice and easy going! Made the whole experience smooth and easy!
Fantastic experience: Cindy was a good physical therapist and a kind person in general to me, and the staff are great. i highly recommend coming to Occmed Associates, LP .
Fantastic experience: They have done a great job
Positive experience: Cindy and the crew from both Lubbock locations, they're very thorough in explaining my situation and helping me get back on track to recovery. Have no complaints
Fantastic experience: Just had my DOT physical and had the best experience. Everyone was accommodating and polite. It took 30mins and I was in and out. Great atmosphere and group of employees. Thank you so much for making me feel welcome.
Fantastic experience: Cindy was amazing and supportive the entire time!
Fantastic experience: Amazing experience. This was my second time doing pre employment physical at that location and 4 years later Cindy is still a very positive sweet person. I’ll go again just for fun
Fantastic experience: Cindy is the BEST physical therapist I have ever had anywhere. I appreciate her kindness and encouragement and dedication!! Hailey has been a great doctor to work with too. This is a great facility and little known about. THANK YOU ALL for your kindness.
Fantastic experience: Doing the physical part was extremely cool. They had awesome people to take care of me while I went through it. Highly recommend coming here to get your medical card
Fantastic experience: Had a beautiful and lovely visit with Cindy this morning thank you guys so much
Fantastic experience: Very sweet lady!
Fantastic experience: I went to occmed cause I broke two elbows and my shoulder at work. Cindy has been an awesome physical therapist. She been so helpful to my recovery. Cindy actually cares and truly wants to help her clients to get better. I highly recommend Cindy if you need physical therapy.
Fantastic experience: Sydney was awesome
Fantastic experience: I would like to thank Cindy the PT for all that she did for me. This was my second time going to her for physical therapy from an automobile accident. My first time going to see her was for a work related injury and both times she has been a professional and a sweetheart. I would recommend Cindy to anybody who needs physical therapy. She will work with you on scheduling and she will be patient with you to get you back to where you were before you needed PT. Thank you Cindy for all you do for all your clients. Your the best
Negative experience: Very unhappy!! 4th Amendment rights are violated. On observed drug test, staff ask you to drop pants and underwear to knees or they lean over and literally watch the urine exiting the body. I asked for their policy on this but did not receive it. Ok ill talk with you give me your number also on the note of 4th amendment how do you collect from a female. And I would like to add that our hr department is discussed with your process of collecting along with my lawyer
Gary, As a certified DOT collector and owner of OccMed, I can certify when Federal Law requires an observed drug screen, this is how an observed drug test is performed. This is not a company policy, this is a Federal policy. Other companies may adopt this method for their employees to be tested. I would be happy to discuss your experience should you wish to call me as I do want every client to be happy with their service. OccMed strives to provide testing as outlined by the customer’s request and I am confident this was exactly what was required.
Fantastic experience: Great customer service especially Mrs.Cindy she’s absolutely amazing. OCC MED is certainly the place to go.
Negative experience: Told me I couldn’t go back there with my husband while another couple that was in front of us. Literally went in together doing the same procedures, so will not be coming back very unprofessional
I'm sorry you feel that your experience was less than excellent. At OccMed Associates, we strive for total excellence in patient care. We researched your comments and the people's picture you posted were at the clinic for an etirely different reason than your spouse. We see injuries, physicals, x-rays, drug screens and various services at our clinic. When people come in, the type of service they recieve dictates the set of rules for any one who wishes to accompany them into the clinic privacy area. Some of the privacy rules that are in place are not our rules, but actually are federal requirements and cannot be violated. We strive to provide excellence in personalized service for all our clients. If you would like to discuss this further, our clinic owner, Jackie Olson, would be more than happy to take your call. Thank you for visiting OccMed Associates, we value your visit and feedback.
Fantastic experience: This is a great place to get a DOT physical. I've been coming here for several years and the staff and doctors have always been super friendly. Like all places, if they are busy you might have to wait for a little bit but they are well worth the wait. My name is David Todd Wright in the system to prove that I'm a real customer.
Fantastic experience: My husband, son and I have all been seen here for physical therapy in the last year, and all I can say is it is an amazing place to go. Cindy the person we have all worked with, is amazing and vibrant personality. She really knows what she's doing, not once have I felt unwelcome or uncomfortable in her care. We have seen other physical therapists and none of them are as stellar at knowing what they are doing and making sure to actually work with you than Cindy K.
Thank you for your kind words. We appreciate the opportunity to take care of your family!
Negative experience: If I could give them, no stars, I would!!! My fiancé went to do a physical and drug test here and was literally skipped by seven people!!! he waited in there for hours and needed to use the bathroom and they wouldn’t let him. He asked to repeatedly take his drug test because he needed to use the restroom and they continue to ignore him. People were coming in and out & yet they still failed to get him! Personal opinion, this is company is absolutely terrible!!!!! I definitely wouldn’t come here if you didn’t have to!!! Wish the staff treat people better too!!!
I’m sorry our service didn’t meet your expectation. All waiting customers are allowed to use the bathroom, if they choose. We do not prohibit this. The owner was actually working the check in counter when your fiancé checked in and the process was followed. Many company’s have instructed a specific minimum wait protocol in place for their new hires. We follow their instructions and do not cut corners if they are paying for the drug screen.
Negative experience: Worst place ever. What's the point of an appointment when you're not seen at your appointed time. They tell you, you're next but you're not. I hope I never have to come back to this place
I’m sorry you felt your experience was less than stellar. We value all our customers and their feedback. We were able to check you in within 3 minutes of your arrival. This morning, we were busier than normal and we were unaware that the VA told you that you had an appt as we are a walk in clinic and unfortunately, you came during a large employee group of drug testing.
Negative experience:
Unfortunately we have not provided services for Cyle Allen. We only have records of scheduling him twice and he canceled both appointments and that he was annoyed with the scheduling protocol and testing process his prospective employer requires.
Negative experience: Refused to give me keys to restroom…kept telling me that I’m next and I should hold it until it’s my turn…i held it for 39 minutes…Thai place is horrible…don’t know why they lock the restroom and then tell people to ask for key if they not gonna give u the key
David I'm sorry for your experience. Unfortunately, when patients are here for urine drug tests, it is a matter of security. Additionally, many of our patients have urine testing for physicals and in the past were usind the bathroom prior to being seen for their physical then were unable to produce a urine spicemen. We always strive to discuss with each client what is going to be needed for their visit before they make the trip to the bathroom and potentially complicate their required urine sample they must produce when they are taken back to the clinic.
Negative experience: Came to do a drug test for a job and waited over 2 hours. Had one person working in the back. Don’t come here
We are a walk in clinic and unfortunately, injuries are seen first. We have several staff working each hour doing a variety of services, never just 1 person. I’m sorry for your wait, we have 2 locations and direct clients to the other location if we are able to, to avoid long wait times. The Lubbock hiring market is at a record high right now and we are working with every employer to expedite their pre-hiring process including after hour drugs screening and weekends.
Negative experience: Had to go for a mandatory check-up recently. My nurse (who I will not name) was NOT FRIENDLY WHATSOEVER! No need to be Chic-Fil-A friendly or anything crazy like that, but some type of polite human interaction would suffice. Made my visit feel extremely unwelcoming and COLD.
Rachael, We’re so sorry but we’re unable to find you in our system please contact Amanda Miller or Bryce Olson or Jackie Olson 806-795-7433 to further discuss this because we do take patient satisfaction very seriously!
Negative experience: My husband and I went to this facility after he had a work injury. Having been in a wreck with 3 others due to a man in a pickup failing to yeild right-of-way. We waited a good while in a building that had to be over 85° in the building. The Dr was unprofessional, rude, and basically laughed in my husband's face over the back pain he was experiencing. When my husband requested to get a note to return to work on Monday. The Dr said I don't give days off. You can go back in light duty. The room was disgusting! And the x-ray room had mold above the x-ray machine! The room we set in with the doctor was absolutely filthy!!!! I've seen cleaner bathrooms in a truck stop than what is supposed to be a licensed business for receiving medical treatment! If there was an option to give negative stars I would! Worst place ever!
Hello Sharla, I am sorry for your unhappy review. As you note, the building was having a new roof installed at the time of your visit and construction can be difficult to work around. When a worker is injured on the job, it is the responsibility of the Doctor to write the safe job duties and the work restrictions a patient can safely return to work and perform, if the the employer can provide them. It is the employer who can decide if they can provide the safe work environment or not and if they cannot, the employer can let the injured worked be off work until they are ready to return.
Fantastic experience: I gotta say these are the nicest most helpful people I've encountered in healthcare. They listened and showed they actually care.
Thank you for your kind words!
Fantastic experience: This was the best place I've ever had a drug test done! They was fast professional and answered my questions! My job had the results before I left the building! No fuss no musk! Thank you all!
Thank you Cora for your review
Fantastic experience: We send our students there on weekly basis and they are always very kind, fast and prompt! I highly recommend them for your medical needs.
Thank you so much for your loyalty!
Fantastic experience: G. Boren Services: After eight (8) years of using another occupational medicine clinic, we found Occ Med-East & West. We moved our business there in 2006 and are so glad we did! One phone call is all it takes. We can send an employee there for pre-employment drug, nicotine, & TB testing all in one place. Our risk manager receives the test results immediately by telephone and then OccMed follows up with a fax verification too. If an employee needs physician care, they are treated respectfully and throughly--Dr. Rodriguez and Pete Sevigny, NP are the BEST to work with! The front desk staff is Customer Service all the way--friendly and caring. And the pricing is extremely reasonable! Amanda Miller, LVN will come to our office and administer our flu vaccines every September. And the owner, Bryce Olsen, RPT will bend over backwards to make sure all the above is done—EVERY time. We like the team at OccMed so well; we use them for our personal health needs as well!
Thank you Kim!
Fantastic experience: I always use OccMed to get my medical card renewed because if you're self pay they give you a discount if you make an appointment...no other clinic in town does that! Wait times vary but it's nice not to be sitting around sick people and the staff seems happy. Highly recommend!!
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