Proactive Physical Therapy Centers
Information about Proactive Physical Therapy Centers
77504, Pasadena
Opening hours
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Proactive Physical Therapy Centers: Reviews
Fantastic experience: I just love ProActive Physical Therapy. I had a hip replacement surgery and when I first came in I couldn’t do anything. But now I’m doing really great. They were really wonderful to work with. Thanks guys for all your help!!
Janet, thank you so much for taking time to leave a review and share your experience! It has been such a pleasure working with you and you did SO well! We wish you all the best - see you in the new year! :)
Fantastic experience: I had knee surgery a few months ago once it was time for my therapy. Therapist and his staff were very kind and able to work with my schedule. Therapy was very good I did not think I would ever regain my strength on my knee and legs. Now its as if I never had surgery. Thank you !!
What a wonderful success story, Mike! Thanks for giving us the chance to work with you- so glad you are back to feeling strong and well. Thank you for leaving a review!
Fantastic experience: ProActive Physical Therapy Center is a very really good place to have your therapy. The staff is professional and caring and care about your well being.
Cathy, it makes us smile to hear you felt the care and concern we have for our patients. Thank you!!!
Fantastic experience: The staff is great and very knowledgeable.
Thank you so much, Mary, for leaving a review and for your kind words. We're grateful for you!
Negative experience: I was really looking forward to therapy and getting better after 5 weeks in the bed. First session was evaluation. Today when arriving for therapy, the elevator wouldnt work. I called the office, immedIately she answers, please hold. So while standing on one leg with no weight bearing on the operated leg and on a walker … i am holding. 10 minutes later comes back to the phone, please hold. Then after 10 minutes of holding when she gets on the line… i explain the elevator is not working. She says yea its been out all day , take the stairs !!! I said why didn’t someone call to reschedule my appointment !! I cant come up the stairs, i am on a walker pogo sticking on one leg, as i had hamstrIng surgery 5 weeks ago and last week was my evaluation… yall saw how i am moving. She said we can help you hold the wall and come up the stairs!!! Stairs are not in the orders !! Totally unacceptable!! Andre was very nice and attentive on my evaluation but telling me to come up a flight of stairs is crazy after i can barely walk .
Hi Miranda. Thank you for sharing your experience although it was not up to the standards we strive for. Per our conversation today, I apologize for the fact you did not receive a phone call prior to your appointment about the elevator being out. Our employees try to do that, but unfortunately it didn't happen as it should for you. As we talked, the call was only about 4.5 minutes in total, so although it seemed like an eternity of being on hold, we did address your call promptly. I hope that if you need PT with a different diagnosis, you would consider giving us another try especially since your experience with Andre was positive. We wish you all the best in your recovery.
Fantastic experience: Wonderful staff.
Thank you for the positive review. We are thrilled to know you are enjoying your experience with ProActive Physical Therapy.
Fantastic experience: Did my evaluation yesterday and I felt like Andre really cared and took time to listen to me and he did his assessment throughly. Very professional. Thank you.
Thank you for the positive feedback. We are so happy your experience with Andre and our team has been good.
Fantastic experience: Grade evaluation
Thank you so much, Jose! I'm glad you were pleased with the evaluation you received. Wishing you all the best as you continue your therapy!
Fantastic experience: I would definitely Recommend. I attended therapy due to frozen shoulder and was amazed how much it helped to gain back my range of mobility on my left shoulder after only 8 visits. Everyone is polite, considerate and knowledgeable. Special thanks to Andre, April, Anissa and Cedrick for all your help and care. I will definitely go back to them, if medically necessary.
Sandra, thank you so much for your wonderful review! We are thrilled that you have done so well, and while we certainly hope you do not have any issues going forward, we will always be happy to have you as a patient if the need arises :) Stay well!
Fantastic experience: The staff is great, especially Andre. They really care about their patients wellness.
Thank you, Stephanie! We appreciate you taking the time to write a review and for recognizing one of our amazing therapists :) (we think Andre is awesome, too!) Wishing you continued health and healing!
Fantastic experience: From the friendly receptionist to Andre, their service has exceeded my expectations. Awesome, and the treatment plan was according and addressing my pains, aches and concerns. He pays attention to the details and works to get you back to normality. That's my goal as well.
Adrian, thank you SO much for your review - I will make sure that Andre sees it. We always strive to address the details and I'm so glad your experience has been a good one. Hope you are well on the road to meeting your goals!
Fantastic experience: How have I not rated these guys? I severely injured my ankle a few years ago. It required surgery, 5 figure surgery! This is where I went for physical therapy afterward. THESE PEOPLE, THIS PLACE, THE BEST!!!!! I really can not say enough. Both of my legs, ankles, hips are stronger today than before the injury. They know what they are doing. Learn what they teach you at the center and repeat the exercises at home (with their ok, because you don't want to overdo it too early). THANKS PROACTIVE!
David, THANK YOU for taking the time to review ProActive and for sharing your experience! We hope you remain strong, healthy and well!
Fantastic experience: Thoughtful, patient, and explained things clearly.
Thank you Janice!!
Fantastic experience: Everyone is so nice. They worked me over and will get me feeling better. They are so friendly. I would recommend people to go there. Thank you Dr. Dan, April, Rebecca, and Anisia.
Keep the positive attitude. We're here to help you!
Fantastic experience: This center has nothing but caring physical therapists. Everyone works with you so that you can gain back your quality of life.
Thank you so much Cynthia! We appreciate you taking the time to share your experience. We truly enjoy seeing our patients getting back to doing what they love!
Fantastic experience: I am very grateful with this office and all the personal I had my therapy there and I am doing great thanks Dr. Andre an all personal for the dedicated service
We are so happy that you are doing great, Connie, and that you felt you received dedicated service, which is always our goal. We are grateful you chose us for your therapy! Thank you so much for taking the time to leave us a review - stay well!
Fantastic experience: Dan Hansen is the best PT in Houston. If you need PT go see this man NOW! Nestor is a great tech!
Thank you so much for your feedback, James! We think Dan, Nestor and the Pasadena staff are pretty awesome, too- so glad you agree! We truly do appreciate you taking the time to share your thoughts. Thank you!
Fantastic experience: Dan is amazing Therapist! In fact, the whole team is great! They know exactly what and when to have you do the exercises you need to heal properly. Well sometimes they tell me to slow down, sure I'm not the only one like that. I leave 70% feeling great, which is amazing. There goal is to get me to that 100%. I have only been going for one week and notice the difference. Oh yeah, can't forget Anyssa that runs the front desk with appointments and so much more, she is easy to work with and plans ahead for you. Check in is like less than 3 minutes, Wow! I hate waiting and never have to there! I had complete right hip replacement, they tend to all of my needs and when in pain, they listen!
Thank you so much for that wonderfully detailed review, Judy! We wish you continued speedy healing (but not speeding through exercises, lol - and no, you're not the only one who's told that). We are so happy to be partnering with you to get to 100%!
Fantastic experience: physical therapists were all really nice, caring, and understanding. everyone is super helpful. i would definitely choose them again if i had to
Thank you so much for sharing your experience and taking the time to post a review! While we certainly hope you remain healthy and painfree, we are so glad to hear you will return to ProActive should you have a need in the future! We hope to be your Primary PT Provider!
Fantastic experience: Very friendly staff and very knowledgeable about the exercise I went through.
James, we truly appreciate your feedback and you taking the time to submit a review - thank you! We are always here should you need us in the future :)
Fantastic experience: The staff is so amazing! All of them are rock stars from the front desk, to techs, to PTA and PTs. Went in for neck pain with headaches and they helped me resolve both!
Seph, it is so great to hear you had such positive results in PT! That is always our goal, and it makes our day to know we have such a satisfied customer. I love our Pasadena staff as well, so I'm glad to hear what Rock Stars they are from someone else! Thanks for leaving us a review :)
Fantastic experience: Everyone here is so nice. Really helped my son with his back issues. So thankful to all the staff here. Super helpful, friendly , understanding and accommodating. Thank you all for everything. Will definitely come back if the need arises .
Cecelia, thank you so much for leaving a review and detailing your positive experience. I do hope your son continues to stay well! While we certainly hope you and your family remain healthy and injury free, it's always wonderful to know you will come back to us if the need arises. We want to be your Primary Physical Therapy Provider! Thanks again.
Fantastic experience: I was a car accident and had major whiplash and horrible headaches. After a few weeks of therapy neck pain and headaches got better. After the full eight weeks of therapy no headaches and most of my next movement. Everyone I worked was AMAZING!!! Professional and fun!! I love the weekly riddles they do.
Thank you so much, Shonda! We are thrilled with your improvements and appreciate you taking the time to write a review. We really enjoy the riddles, too :)
Negative experience: Overheard physical therapist making fun of patients where everyone could hear her, she was also being shadowed by a new physical therapist and he appeared to agree with her. Very unprofessional behavior to be criticizing and making fun of patients while treating said patients.
Dear Mr. Schmaltz. I'm sorry this is the environment you experienced while in our clinic. It is definitely not what we want to happen. I have tried to reach you by phone as I would like the opportunity to discuss this in more detail. Your detailed information will help ensure this is addressed and corrected within the company. Could you please contact me by email at [email protected]? I look forward to hearing from you soon.
Negative experience: Please stop criticizing patients where everyone can hear you. This is an unhealthy bedside manner. Please show compassion towards those who seek medical treatment.
I appreciate your feedback - we always do our utmost to maintain professionalism among our staff, so this is surprising to hear. I would welcome the opportunity to address it specifically if you would kindly call the office to speak with the Clinic Director. Thank you!
Fantastic experience: The staff here are awesome! Very friendly, efficient, and do not push you to pain. They work with all your needs, aches and pains. I recommend them ten times over!!
Melissa, Thank you SO much for taking the time to review and share your experience at ProActive Physical Therapy. Knowing you had such a positive therapy experience means the world to us! While we hope you stay healthy and well, we hope to be your primary therapy provider of choice should you ever require PT again :)
Fantastic experience: Awesome staff!!!They helped me get my balancing and vertigo issues manageable. I really appreciated their help with my issues
Thank you so much for the feedback Marcos! It was pleasure helping you regain your balance and strength plus hearing all the stories about your daughters was a DELIGHT! We wish you all the best on your return to work and if there's anything we can do to help in the future, please don't hesitate to reach out!
Fantastic experience: My progress over the last few months was very noticeable! Everyone at Proactive Physical Therapy showed interest in my well being. Overall a great experience!
Christian, it was a pleasure working with you and we are happy to hear you had such a great experience. Your feedback is greatly appreciated and we wish you all the best!
Fantastic experience: I’ve had an amazing experience with ProActive. Team is very good and helped me get better, faster and always making sure I was on top of my exercises. Thanks you Iris, Brendan, Anyssa, Tara, Angelica and Jonnette for making me better.
Alan, it's been a pleasure working with you and seeing you back on your feet. We can't wait to help you get back to playing on the soccer field! We're so happy for your input and that you've chosen us to be your preferred PT practice!
Fantastic experience: I really love the entire staff they are very kind and respectful they have really been very helpful with my mother I wouldn't take my mom any where else. Proactive physical therapy is the best.
Sheila, thank you for taking the time to leave this review! We always enjoy working with your mom and are very happy with the progress she is making. It is a true honor that you trust us with her care!
Fantastic experience: I Have had PT in other place but never had I have a group of people especially Iris be attentive on my well being and really knowing my needs. She always asks how I’m doing, what I need help on and since starting physical therapy I have been getting better every day.
Thank you so much, Marisela! We appreciate you taking the time to leave a review and mention our staff by name! You have been making great progress and it has been a true pleasure working with you! :)
Fantastic experience: My general physician prescribed physical therapy to help with my hurting shoulder. I was skeptical at first, but the therapists did a wonderful job of explaining how the different exercises and conditioning helps my shoulder. They were so patient in helping me correctly complete my exercises and therapy.
It was great working with you Jill. We are so glad that would help you achieve your shoulder goals especially in time for the start of the school year. We wish you all the best!
Fantastic experience: Great facility for physical therapy. Staff is always friendly and punctual. I have seen 2 therapists at this facility and they were both very tentative, helpful, and knowledgeable. They always answered my questions and worked with me on programs to fit my goals.
Chandra, thank you SO much for taking the time to write a review! I am very glad you felt well cared for - it was truly a pleasure working with you at your 1st two therapy sessions! Looking forward to hearing about your progress and believing for great things :)
Fantastic experience: They have helped me so much. Tara and Iris are the best. They push me to do more with my arm and I've progressed so much since starting therapy
We appreciate your kind words and love watching your hard work pay off! It means so much to us to know that we're helping you improve your quality of life! Can't wait to hear about your trip! :)
Positive experience: Great Physical Therapy center with great therapists specially Tara, their director, very knowledgeable and professional. Just missing one star for the assisting staff being a little less trained and they can have more than one person at a time with 1 therapist. Overall great experience
Marko, thanks for the review! We are happy to hear that you had a great experience with us. We try our best to remain as one on one with our patients as possible and are always striving to grow and learn with each patient we encounter! We hope that your transition into personal training is going well and you're back to running in no time!!!
Fantastic experience: Muy profesionales para tus terapias yo se los recomiendo
Gracias por tomarse el tiempo para dejarnos una reseña. ¡Esperamos poder ayudarlo a mejorar!
Fantastic experience: Over the last twenty years I have used Proactive for different injuries. They have always done a great job! When my lastest setback occurred early this year, I had no doubt where I would need to go to get moving again. Tara, Iris, and the entire staff are not only true professionals, their caring nature and encouragement have got me going in the right direction again. I'm not only impressed with their knowledge but am truly grateful for their help. I could not recommend Proactive Pasadena more!
Richie, thank you so much for taking the time to leave such a detailed review! We are honored that you have chosen to return to us for your care and are rooting for you! You have progressed so nicely and happy we could be a part of your story!
Fantastic experience: This was the 3rd time I'm been there and every time they got me back on track, Tara and Iris did a great job to get my shoulder back to normal after surgery. I highly recommend them for anybody that needs rehab after surgery. Especially Iris for her knowledge on the muscles that needed work. Thank you for your hard work with me.
Mr. Watson, we thoroughly enjoying working with you and seeing how motivated you were to return to golf. We're so pleased that we were able to help you achieve that goal. We wish you all the best in the future! Stay well and we're here if you need us! Good luck on hitting them straight this weekend!!
Negative experience: They don't spend time with patients. The therapist just sit in the office and don't spend time with patients and Bill them for the entire time.
Fantastic experience: I rarely post any reviews online but this place deserve it. This is a great place for getting your physical injuries treated. I am 22 and had a herniated disc. Dr. Andy was caring and professional with his service. He will help you recover/feel better as soon as possible with his treatments. So, I thank Dr. Andy and his assistants for helping me recover in a short period of time.
Fantastic experience: Personnel is Knowledgable..Friendly..Helpful.. Kind. Facility is very clean. Great place to get healthy and fit!
Fantastic experience: They are great I been to different physical therapy before and this one is the best by far looking forward to coming back if I need it
Fantastic experience: I came here for a study 4 years ago I had a lot of hip pain and I couldn't even drive. After visiting many places and spending a lot of money and here I came to meet very professional people. There were 4 or 5 therapies and in the last one they accommodated me something that I could feel like a snap. Since then I have been wishing the best for this work team. Wonderful to live without pain and be able to get up every morning.
Jose, how wonderful to hear that you are living without pain! Thank you so very much for taking time and to share your experience. Wishing you all the best!
Fantastic experience: Proactive has treated me 3 times (back, knee and now shoulder). Their directors are great! Each one has been very knowledgable about my injuries, skilled in my treatment and helpful setting up my post treatment care. I love Lisa Seller-Simon at the Pasadena clinic. She's treating my shoulder now and just like with the other 2 injuries every time I walk out of the clinic my pain levels are decreased and I physically felt better, stronger and more positive. This PT company also does a really really good job getting me in quickly when I start treatment or need to adjust schedule during treatment. In fact, I had treatment scheduled one day but work took me to another part of town. I called to cancel and instead they worked me in at another clinic close to where I was working. Seemly, excellent service!
Negative experience: Very unprofessional staff. Don't be two minutes late or they won't see you. Also billing was crazy. Charged one thing at the door and sent me bills for another charge. I was not able to rectify. Needs to let the pros do this type of work. Start over.
Fantastic experience: proactive physical therapy is amazing, everyone is very friendly and nice! my experience here was amazing
Fantastic experience: Great team, they really care about pain management & progressing your healing, strength & endurance. They listen & they help you listen to your body, who knew whole body healing was out there with a pt. They dont have aqua pt, but they have a lot of equipment, weights & bands and are great at adapting for you. I get stim, massage & heat at the end too, which really helps my back pain post OP
Fantastic experience: I have been in pain for the better part of 8 months, after just one simple treatment I left with my pain level greatly reduced! I can't wait to see what I will be able to do by the end of my treatment!
Fantastic experience: I came for My first visit and left very very happy and already had pain relief, everybody was nice and welcoming right away I can’t wait to continue my visits
Fantastic experience: I can’t say enough good things about this group of people. With the knowledge ,caring and professionalism they show you, I have made progress I never expected. I will highly recommend them too everyone . When my therapy sessions end . I will be soooo sad. ♀️
Fantastic experience: It was my first time going to physical therapy and I absolutely love it everyone is so friendly and helpful! I love my PT!
Fantastic experience: Great place to have physical therapy. The techs are very nice, attentive, and fun. The therapist are very nice and respectful. The environment is comfortable, Highly recommend
Fantastic experience: I absolutely love the team here! The receptionist is a breath of fresh air. She is always smiling and very energetic. The group here works together to make sure you are progressing well. I love it here!!
Fantastic experience: Lisa is Amazing!! I have enjoyed each session with her very much,My goal was to learn how to properly stretch & give my back support. I will miss my sessions,but will return in a few weeks to follow up. I highly recommend Proactive Physical Therapy Centers!!!!!
Fantastic experience: Proactive Physical Therapy is an AMAZING place to go when your in need of help. They really care for their patients. I take a Clint here and and I see AMAZING things happen each week. ALL OF THEIR CLIENTS ARE HAPPY. If and when your in need of therapy try them you will be sooooo happy you did.
Fantastic experience: I've been to other pt offices but this spot will take your breath away the staff here are the best they are all the definition of friendly they work as a team and i would suggest PROACTIVE THERAPY to everyone and anyone who want to feel brand new again so to all of the staff thank you for everything MAX, LISA, MARCO, and NICK you guys have the best with your majic touch thanks a bunch.And Lori girl your awesome y'all stay sweet
Fantastic experience: This place is great. The experience that I've had is, by far, more than satisfactory. The staff is great and the they make the road to recovery that much more gratifying.
Fantastic experience: My visit today was a great success to my road to recovery. Nice and friendly staff with great customer service.
Fantastic experience: Super place if you need some PT, employees are great
Fantastic experience: I really appreciate the staff and the therapy there. It's challenge me to get better even though it hurts lol.
Positive experience: Staff is really nice and comforting, from front desk to PTs. Enjoyable therapy :).
Fantastic experience: Everyone is really juce and fun to be around
Positive experience: Brought my daughter to pt here after back surgery. She likes the therapist and help she receives in her recovery. They understand pain and the need to manage it while working to strengthen the injured areas. Compassion and encouragement are important components in healing while enduring great pain and working through it.
Fantastic experience: Love the place . Good people
Fantastic experience: Lo recomiendo al 100 muy amable el personal
Fantastic experience: I love this place. They’re like family and I was in severe pain and my pain has eased with their therapy and love and affection!
Fantastic experience: It is an amazing place for therapy and I recommend it for anyone seeking therapy
Fantastic experience: Very nice and kind front office staff help me with everything thanks yall
Fantastic experience: I’ve been to multiple physical therapy facilities over the years and they were all pretty much the same - they taught me some exercises and told me to do them at home every day. Then when I went for my appointments they’d watch me do the same exercises I’d been doing at home and I wondered why I was paying to go there. But ProActive physical therapy is different. I still have exercises to do at home and I do those same exercises when I go for my appointments but they also work on my problem area, using massage and manipulation and other techniques to pinpoint the actual cause of my pain and get it resolved. They really care about reducing my pain and improving my quality of life. And every employee is friendly and caring and helpful. For the first time ever, I actually want to go to my appointments. My shoulder problem is improving and I’m very happy with the results thus far.
Fantastic experience: The people here are very friendly and do an amazing job multitasking as they are helping more than one patient at a time!! I love the contests with the tickets! The exercises are challenging but fun!
Fantastic experience: I came here about four years ago when I dislocated my knee. The staff was very attentive to my needs. All the exercises they taught me really helped strengthen my leg. So when my daughter broke her leg, I knew a good place to take her! She has actually enjoyed it! I’m very thankful for this place!
Fantastic experience: The staff at Proactive Physical Therapy are excellent. They all have one thing in common. They want you to get better! I do a lot of exercises, and the physical Therapists are terrific especially Lisa and Andy. They encourage you to do a lot of stretches and strength exercises, and they really help. God is the ultimate Healer, and I know that He uses Proactive also! God Bless Proactive!
Fantastic experience: Great place to go for all your physical therapy needs. The therapist are very attentive to your needs. Place is clean and very organized. Highly recommend!!!!!
Fantastic experience: I had a total knee replacement and had been to other PT's. I didn't seem to be progressing. It seemed the therapy was generic "cookie cutter" at the other therapists. The same exercises for everyone with knee replacements. Knee surgeries are all different and patients need customized therapy. Then I went to Lisa at Proactive. She took the time to find out details of my surgery, and find out what I was having trouble with. After a single visit, my range of motion was dramatically improved and my pain was significantly reduced. I wish I had come here long ago. I would tell anyone not to waste their time going to "cookie cutter" therapists, and to visit Lisa at Proactive.
Fantastic experience: They are fantastic! They are the best that I've seen so far. They care about you as a human being from the time you walk in the door till you walk out the door. The staff is caring and care about how your doing and want you to achieve your goals for physical therapy. I recommend this place too all my friends and family.
Fantastic experience: I really emjoy my physical therapy sessions so far sara is a complete delight she brings a breath of fresh air in her work
Fantastic experience: Employees are awesome, great to work with.
Fantastic experience: This place is great. I’m half way through and definitely seeing results- Matthew Patton
Fantastic experience: Really good session, felt better at the end
Positive experience: These people care and pay attention to your needs. So far so good. They need an extra rest room. I don't see that happening.
Fantastic experience: Very knowledge, friendly staff. They're efficient with time so you're never sitting and waiting for the next exercise. They've really done a great job helping me to recover. If the need arises I will use them again without hesitation.
Fantastic experience: Great team with outstanding personality. Push u to get better and complimenting you when u do good. Would use mo other rehab as long as I live in the Houston southeast ares
Fantastic experience: Everyone has been friendly and very helpful in my recovery. I still have a way to go and I'm sure things will continue as they have been.
Fantastic experience: Excellent
Fantastic experience: Nice staff. Great location. Convenient hours!
Positive experience: Not above and beyond help they give u the exercise or treatment and leave u there looking around at nothing. They use timers on everything & everyone. Not a great place to get better. I don't like waiting long and annoying timers going off the whole time.
Negative experience: I had seen another post on this place and they are completely right. They even tried put me on a mat with another client and do stretches while they talked and mashed us into each other. I tried to protest but they talked down to me a ridiculed me for not knowing what I was talking about. They made me so mad I walked out and informed my doctor. Avoid!!!!
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