The Courtyards at Pasadena
Information about The Courtyards at Pasadena
77503, Pasadena
Opening hours
- Monday: 8:30 AM – 5:30 PM
- Tuesday: 8:30 AM – 5:30 PM
- Wednesday: 8:30 AM – 5:30 PM
- Thursday: 8:30 AM – 5:30 PM
- Friday: 8:30 AM – 5:30 PM
- Saturday: 8:30 AM – 5:30 PM
- Sunday: 8:30 AM – 5:30 PM
The Courtyards at Pasadena: Reviews
Fantastic experience: Long story….my dad has been in various nursing homes on the east side of Houston. This is the best.
We’re so glad you had a great experience at our facility. Thank you for the positive feedback!
Fantastic experience: Fantastic rehabilitation. My father in law was here for a short stay. we were very pleased. It’s clean. Staff is friendly and capable. We highly recommend.
Fantastic experience: We couldn't be more grateful for the exceptional care provided. From the moment our Dad moved in, the staff treated him with warmth, respect, and genuine kindness. The facility is always clean and inviting, and he loves the bingo game for treats The nurses are attentive, and go above and beyond to ensure his well-being. Me and my sister feel completely confident that our Dad is in the best possible hands here, and highly recommend be The courtyards to anyone seeking top-quality senior care.
What a great review! We are pleased to hear that our staff was very helpful and that the service was excellent! We will make sure to share this review with our staff. We appreciate you!
Fantastic experience: Place is beautiful and my grandma says the staff is nice and the food is great
Thanks for your kind words!
Fantastic experience: This place is great! My mom stayed here for a few weeks post surgery for rehab, and it was a great experience. The staff were friendly, particularly the nursing staff and rehab!
Thank you for the great review! We work hard to meet expectations like yours, and we are pleased to hear such positive feedback.
Fantastic experience: Had my mom here for therapy after a fall. Therapy was amazing to get her. Staff was amazing! Very clean and. Smells good! Thank you all.
We’re so glad you had a great experience at our facility. Thank you for the positive feedback!
Fantastic experience: The staff is here is great. I love all the activities, such as bingo, that they do every week. I always feel included in them when I go to visit, and my grandpa is always excited about Participating.
Thank you for the great review! We work hard to meet expectations like yours, and we are pleased to hear such positive feedback.
Fantastic experience: Amazing customer service!
Fantastic experience: Staff are amazing! They go above and beyond to make each resident feel at home.
Fantastic experience: Grateful for the wonderful experience my family has had at The Courtyards at Pasadena!
Fantastic experience: Love this facility! Very clean and beautiful establishment. The staff is very friendly and very knowledgeable. Looking forward to the best care for my loved one!
Fantastic experience: A loved one is here at this facility. We love the staff and environment. Everyone is super nice and helpful.
Fantastic experience: The staff is AWESOME and they really go the extra mile for our loved ones. I love the interaction they have with the residents. GREAT PLACE!!!!!
Fantastic experience: Great Staff! Enjoyed spending time with residents to celebrate the holidays. Seeing the joy on the staff and residents faces was so meaningful and heartfelt.
Thank you for the great review! We work hard to meet expectations like yours, and we are pleased to hear such positive feedback.
Fantastic experience: This is a clean, well-run building with friendly, caring staff. The therapy team is invested and engaged. My father admitted for a short rehabilitation stay, and we decided it was the right place for him to be long term. Highly recommend.
We’re so glad you had a great experience at our facility. Thank you for the positive feedback!
Negative experience: The administrator is a joke she has no idea what she is doing she needs to to be replaced by someone that is capable of doing a better job
Positive experience: Good facilities; helpful staff, and quality attention to detail. The fountain is an added touch, and plenty of areas to sit and read and keep to self. Quaint overall
We’re so glad you had a great experience at our facility. Thank you for the positive feedback!
Negative experience: We have a loved one in hospice here right now. He fell and they only put a guaze on his hand which is split open and could use stitches. We understand it's hospice but they could at least wrap it with some Cobain and some ointment... Then the water in his restroom has only blazing hot water you can't even wash your hands in its so hot. Very dangerous for an elderly person ... then when family showed up his lips were VERY dry and he had no ice or water. Again we understand it's hospice. This place has no compassion. DO NOT BRING A LOVED ONE HERE....
Thank you for taking the time to bring your concerns to our attention. Our residents’ safety and wellbeing is our top priority and we take all comments and concerns very seriously. Due to privacy laws we are unbale to comment regarding a resident’s care but we are currently investigating your concerns. We would appreciate the opportunity to speak with you as we continually strive to improve the services we provide to the residents and families in our community. Please call our Administrator or Director of Nursing at 713.477.7877. We look forward to hearing from you.
Fantastic experience: Amazing facility! Staff is caring and I feel heard. Clean and constantly working to keep it that way.
Fantastic experience: When my Grandpa moved in I felt very relieved because I knew these people would take great care of him. I got a good look at the place and when I got to see my Grandpa he seemed happy and the employees were attentive to his needs.
Fantastic experience: From what I have seen this is a wonderful place to receive care. They have nice, friendly staff, and a clean facility. OVERALL 5 STARS
Fantastic experience: OMG I loved my experience. My grandpa went here. He was very enthusiastic about seeing his friends. The employees are very nice.
Fantastic experience: My grandpa stayed here and was very well taken care of! The staff was very kind and attentive. I would recommend!
Fantastic experience: Absolutely loved our time here. The staff was very caring and helpful for all my dad’s needs.
Fantastic experience: This place is great!
Fantastic experience: Extremely clean and the staff is very warm and welcoming
Fantastic experience: Beautiful clean environment, staff is very caring and was extremely helpful! The therapy staff was amazing in helping both my mother in law and father in law with their Rehabilitations. I would definitely recommend this facility to anyone who is needing Rehabilitation for themselves or their loved ones.
Fantastic experience: My uncle rehabbed here. Things went well. Therapists helped a lot. Everyone is very nice, and my uncle was comfortable here.
Fantastic experience: The Courtyards took care of my grandma after surgery. Therapy helped her be able to go home safely. Nurses and CNAs took care of her like she was their own family.
Fantastic experience: Nice ,clean facility. My mother-in-law is here now. The staff are outstanding,very helpful!
Fantastic experience: My grandmother stayed here after she fell and broke her hip. She had some memory issues also. The staff were so kind with her and made her feel special. Her needs were attended to promptly. The front office goes above and beyond to make this transition easy.
Fantastic experience: Everything was cleaned, staff specifically (Lisa) was phenomenal, communication was amazing, everything was explained to me properly and it feels homey. I couldn’t be happi
Fantastic experience: I’ve had the pleasure of visiting The Courtyards regularly for several years. It’s clean, it smells nice, and the staff is friendly and caring. You can’t judge a book by its cover. Tour. Ask questions. This facility is a great one, though, and an easy drive from the Clear Lake area.
Fantastic experience: We moved my mother to this facility when she became ill and we could no longer care for her appropriately as a family. Though we were apprehensive, the staff quickly made her and us feel welcome and reassured. The staff was attentive to her needs and always knew how to raise her spirits and make her smile. Every time we would visit, we were greeted warmly and my mother would be smiling. She became close with one of the nurses, who cared for her. She fondly referred to her as "my favorite". It brought us joy to know that she was making friends. This place was a blessing. I would like to personally thank all the members of the Courtyards at Pasadena for their care and compassion in our time of need. God Bless You.
Positive experience: My father has only been there 2 weeks but as far as I can tell he seems to be doing ok. The staff is nice and helpful. My dad is thinner than the week before but I’m not sure if it’s because he’s on a feeding tube (3weeks now) or if something else is going on. He is going in long term but hopefully he’ll be able to eat again with speech therapy and I can bring him back home. The place is cleaner than other places I’ve looked at for my dad, it could use better lighting because it is kinda gloomy.
Fantastic experience: The nursing staff was very helpful and nice. They were able to get my mom out of bed after not being able to for so long. My family was able to celebrate thanksgiving all together with out any inconvenience. 100% would recommend this place for a loved one, it feels like home.
Positive experience: Love this place just do your job and stay away from people who talk about other people.....and respect that's all Need a new D.o.n. she doesn't know how to talk to people and when someone go off her she wants to write you up her attitude sucks this place just going down
Fantastic experience: Very clean and nurses were outstanding! My mother was very comfortable her last months
Fantastic experience: We chose The Courtyards of Pasadena to take care of our mother because of the friendly and knowledgeable staff and cleanliness of the facility. The drive from Baytown is well worth it knowing that mom is happy and well cared for.
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