Carter Physiotherapy

Fantastic experience: Jarod is a true professional in physical rehab and takes time to fully evaluate the holistic picture before manual therapy treatment. He is really about restoring health and preventing injury and gave me some awesome recommendations to address the root of my neck pain, jaw clenching, and tension headaches. It's refreshing to have a practitioner that suggests pain relief techniques that are outside his physical therapy modalities and gave me two great resources for better sleep and reducing stress. I have been to dozens of providers for this same issue over 2.5 years. He is one of the best!

Fantastic experience: I can honestly say this was the very best experience I've had and I'm extremely grateful to have found them even though It took me a little convincing as they are out of network, The treatment plan has been cheaper than the in network groups as they are so hands on in a one on one environment, not like those other places that are partially supervised gyms with 5 minutes of professional consultation. They are super accommodating, and within just 1 session I was noticeably better. I'm healing so fast now and I blame Jarrod :) Jarrod is someone who really is focused on the best outcome for the patient, I would give them more than 5 stars if I could.

Fantastic experience: I had a partial tear of my PCL (Posterior Cruciate Ligament) on Feb/Mar 2013. I visited two doctors; The first wasn't even able to diagnose the injury and the second did an MRI and with the results in hands strongly advised me to do a surgery with an estimate recovery time of 6-9 months. I really wanted to avoid it and came across Dr. Carter. At our first appointment he did some tests to check the strength of the knee/leg... Although not 100% sure we would achieve success, he was very confident we could get through it without surgery. As he said, within 2-3 sessions I was already playing soccer at almost 100% with some mild discomfort. As the sessions passed by, we worked on minimizing the discomfort and strength of the muscles around the ligament... Within 45-60 days I was already playing at a very good level and with no discomfort. A considerable gain; from 6-9 months to 45-60 days, despite all the trouble that would come along with a surgery. I am about 15 months past my injury and have no need of surgery. I also had a somewhat tight schedule at the time and with some arrangements from both sides, Dr. Carter was able to always get me in. He never refused to work around his own schedule (30min here and there). Unfortunately, I had to move away from Austin or I strongly believe that 1-2 more sessions would have made my recovery even faster. Thanks Dr. Carter. Andre Siqueira

Fantastic experience: My experience with Dr. Carter was great! I went in for shoulder pain and he was able to reduce the pain drastically after the first visit. I love that I wasn't paying to do exercises in his office for an hour like I had done at previous Physical Therapy offices. Dr. Carter used Manual Therapy while in the office and gave me easy exercises that I was able to do at home and in the gym.

Fantastic experience: Best experience ever!!! Highly recommend for all your PT needs.

Fantastic experience: Seven years ago, I started to experience neck and upper back pain resulting from my work responsibilities. I spent thousands of dollars on chiropractors who lessened the pain, but their results never lasted. Pain became a constant companion and I learned to ignore it most of the time. However, activities like driving, exercising, and computer work would make it flare up so that I couldn’t ignore it and back I would go to the chiropractor for temporary relief. I was shocked when a friend suggested physical therapy! I thought that was just for old people or those recovering from surgery. However, when I found Cárter Physiotherapy, I realized that PT is for anyone who experiences chronic pain. I started PT 3 months ago and today I am 95% pain free! The healing process was not a perfectly straight path. There were days and weeks that the pain was worse and I wondered if this was worth it. But I kept on with my home exercises (very important!) and scheduled therapy sessions and it improved gradually over time. Nick is an excellent therapist; he treats my questions as if they are valid and reasonable even though I’m sure they are silly at times. His clinical skills are top notch and he has a fun personality. This is important in someone who is working on your neck for an hour! I love that Carter PT does not work with insurance. That has allowed them to build a rock solid reputation for excellent patient care and great outcomes. It’s totally worth it to go out of network for them!

Fantastic experience: I’ve been weightlifting for years and I finally reached my worst shoulder injury to date. It took me out of the gym for MONTHS. I started working with Nick in August weekly and eventually was able to switch to bi-weekly and I’m happy to report that 4 months later I am at 100% shoulder functionality again!! Nick has been a great physical therapist and when I truly thought my shoulder was never going to be the same again he proved me wrong. Definitely recommend Nick to anyone that is looking to get back to 100% post injury!

Fantastic experience: Working with Hesper on a "pain in the elbow" (sorry; forgot the technical term :) It's a slow process, but we seem to make progress and Hesper is a pleasure to work with. The main drawback is that they don't work with insurance companies (like many Physiotherapist in town), so it's all out of pocket.

Fantastic experience: Nick Biederwolf was incredible to work with. I had shoulder/bicep surgery, as well as hip surgery, and Nick has me back as good as new very quickly. Great guy to boot!

Fantastic experience: Carter Physiotherapy is amazing! I saw instant results and a quick recovery. I can finally get back to all my activities. So glad I found them!

Fantastic experience: As someone who has dealt with chronic neck pain and shoulder tightness I can say that this experience has been life changing. I have used everything from acupuncture to message therapy to medications and Hesper is the first person to ever finally allow me to experience some progress in my healing and get movement back in my neck. I just can’t say enough amazing things about this practice. I will continue to use this practice and enjoy the healing process.

Fantastic experience: Excellence level of care and communication. Nick was conscientious and committed to making sure my progress and healing move towards full range of motion with no pain.

Fantastic experience: Thank you, Carter Physiotherapy! I was in terrible pain for days, and after my first visit I felt SO MUCH relief! I feel almost back to normal after a couple of sessions. Having my full mobility back and being pain free is amazing. I loved my treatments and am one satisfied patient. Your office has been incredibly easy to work with and communicative.

Fantastic experience: This review is for my husband…he’s loves working out but tends to suffer from some chronic shoulder issues…. He sings the praises of both Hesper and Nick! They’ve helped him get back to all the activities he loves!

Fantastic experience: I just finished my 3rd visit at Carter Physiotherapy with Hesper and would come every day if I could! The manual therapy has provided relief with the pain I have been experiencing in my elbow. Hesper is kind and knowledgeable and a joy to talk to. I have already recommended her to two friends and will continue to do so.

Fantastic experience: After trying many different therapies for my bruxism, teeth grinding, at night I was so elated to find Hesper here at Carter PT. She has been amazing and through dry needling and physical therapy I have seen improvement I never thought possible. Would highly recommend her!

Fantastic experience: Have been seeing Nick Biederwolf for a chronic shoulder issue (rotator cuff) - I firmly believe is among the top shoulder experts and PTs in the world! Extremely knowledgeable, professional, and skilled. It has only been a few weeks but the results speak for themselves (massive functional improvement and pain relief through hands-on manual therapy and self-exercise alone)!

Fantastic experience: The entire process with Carter Physiotherapy was amazing. They quickly identified who I needed to see, made a plan for recovery, and gave me the tools to a fast recovery. We only worked on the things I couldn’t do from home in the appointments and my recovery took only 3 appointments. I would highly recommend this group to anyone

Fantastic experience: Hesper is simply amazing. I had an injured back and hamstring tendinopathy when I first saw her. She provided me with detailed instructions for rehab exercises at home and also performed cupping and massage on the areas where my muscles were tight. After just two sessions I felt significantly better and could resume exercise again. She is also a great listener and answers all my questions. I couldn’t recommend her more highly!

Fantastic experience: If you are experiencing any shoulder issues at all I highly recommend coming to get treatment with Nick. He is the shoulder expert! I’ve been dealing with impingement issues on and off for over a year and Nick got me back on my game in just a few sessions. Thank you again to Carter Physiotherapy!

Fantastic experience: I have been to Carter Physiotherapy for a couple of injuries over the years. They are head and shoulder above the normal PT experience. One-on-one attention, manual hands-on therapy, extensive experience and doable at-home exercises are a few of the ways they excel. I highly recommend their services!

Fantastic experience: Nick quickly figured out that I had an issue with foraminal stenosis. He provided physical therapy over a sequence of weekly visits and sent me home with a stretching regimen for my back. The results were incredible. I was able to quickly address the issue and feel fortunate to have had access to Nick's expertise. I'm feeling great now!

Fantastic experience: Thank you, Carter Physiotherapy, for your excellent, hands-on therapy. My knee had been plaguing me for awhile. But now, thanks to Hesper and Nick, I’ve reclaimed that lost mobility. I can’t recommend them highly enough!

Fantastic experience: I can't express enough how grateful I am to Carter Physiotherapy, and Nick in particular. I was experiencing months and months of leg pain -- to the point that I sometimes struggled to get out of bed in the morning -- but after a handful of sessions with Nick, I'm back to 100%. I can't recommend Carter Physiotherapy enough.

Fantastic experience: I was referred to Carter Physiotherapy by a college friend who is a PT in San Antonio. At the time, I was seeing a Chiropractor for butt, hip and back pain with no results. Nick at Carter did a complete evaluation and came up with a plan. I feel like I died and went to PT heaven. Nick zeroed in on my problem areas went to work. Seriously, Nick is a PT genius. The exercises Nick gave me combined with his PT expertise, has decreased my pain and I’m moving in a direction of healing. I plan to incorporate the at home exercises in to my workout once I graduate from PT because clearly they are what my body needs. Thank you Nick

Fantastic experience: I’m working with Nick Biederwolf after a total knee replacement. I highly recommend you make working with him part of your knee replacement recovery. I am two months out from surgery and my bend and flex ion are getting near to perfect. It feels like a miracle to me. I highly recommend Nick!

Fantastic experience: After my consultation with Nick Biederwolf at Carter Physiotherapy, I knew this was the right place! Nick is professional, knowledgeable and cares about your health. Within my first appointment, Nick diagnosed my injury, developed a treatment plan with an approximate time for recovery and began manual therapies. He was patient with my curiosity of treatment and took the time to answer all of my questions. In all of my years using PT’s, this has been my quickest & most successful recovery to date and I believe it is due to the quality of care I received from Nick at Carter. Thank you to Gretchen as well for all your “behind the scenes” help and communications. KM

Fantastic experience: Worked with Nick here to figure out why my shoulder was upset--was getting pain with overhead press, dips, and swimming. I know a lot but couldn't figure out my shoulder without his help. Its now 98% better and am back to lifting as heavy on my lifts as before and swimming. Expect it to fully be better by next month now that I have figured it out with him. Good to have a knowledgeable guy I can consult on stuff they just want to give you cortisone shots and surgery otherwise. Saved me lots of money, pain, sadness, and time for something you can fix with corrective exercises, stretching, and posture. Had already seen insurance physical therapist.

Fantastic experience: My first experience going to any sort of Physical Therapy, and I'm sure glad I ended up here. I had a pinched nerve in my neck that was causing me pain and hand numbness for a number of weeks. Nick (my PT) expertly helped me locate and address the source of the problem. He worked on me via different hands on procedures (massages and manipulations). Felt totally comfortable in his hands and will be going back here for any future problems (which I hope not to have!).

Fantastic experience: I went to Carter Physiotherapy with long term shoulder pain that I could not figure out on my own. I found Carter after searching on google and was ready to take this next step. After talking on the phone with him, he set me up with Nick. I was extremely impressed with Nick’s level of knowledge, professionalism, and kindness. I was even more impressed when he found the cause of my shoulder pain within minutes. I received manual treatments once a week for a few months and my shoulder pain is completely gone. I’m back in the gym with no restrictions and am even making new PR’s in big lifts. I highly recommend Carter Physiotherapy, they completely changed my life and I no longer have daily shoulder pain.

Fantastic experience: Carter Physio is amazing. Nick and Hesper are both extremely knowledgeable and just great people. Their ability to listen, truly listen, and then get to the root of your issue with a very focused and intentional treatment program is special. I've been dealing with lower back issues, ruptured disc, car accidents etc, for much of my life and had a flair up that had me in pain and with difficulty moving for months. After a few weeks of focused in session treatment and a list of exercises to do on my own I'm back to normal. Hands down the best PT experience I've ever had. If you have any issues, go to see them!

Fantastic experience: My husband and I have been going to Carter Physiotherapy for several years for various reasons. We've worked with several physical therapists in the practice. Each experience was professional, warm and comfortable. From the moment you contact CP to the end of a session, it is an efficient and thorough process with excellent service. Most recently, I had a bulging disc issue which left me with intense pain and limited movement. Nick B. was my PT. He was courteous, knowledgeable and all around great! And after 2-3 months of treatment I am no longer in pain and have my movement back. I, along with my husband, highly recommend Carter Physiotherapy. They're just the best!

Fantastic experience: I had a nagging shoulder issue that was limiting my range of motion and the types of exercises I could do. I decided to see Nick through Carter PT and he really helped me take care of this issue in under a month. Very professional and very knowledgeable. My wife started to have a hip issue and she is now seeing him as well. I am happy to recommend him as a PT.

Fantastic experience: After going to a Physical Therapist that left me feeling like the therapies were not specific enough to me and my injury, a friend of mine (a licensed Physical Therapist from another city) recommended I go to Carter Physiotherapy. My first visit with Nick Biederwolf was leaps and bounds better than my previous experiences with the previous physical therapist. After a comprehensive inspection and careful manipulations, Nick developed a treatment specific to my needs. Using dry needling and manual therapy/massage, my knee tendon injury improved to almost 100% after four visits. Not only did Nick treat my injury well, he also quelled my fear of needles with great conversation and a calm demeanor. I'm incredibly happy with the results and will happily return if I become injured in the future.

Fantastic experience: I am a modern dancer and puppeteer. I struggled with my left hip for about a year and a half trying to strengthen it to no avail. I heard about Tarina through a friend, and have had a great experience with them. I felt results pretty quickly, since I incorporated the physical therapy exercises into my dance training. My left side is getting stronger, and I now understand how to release my right side. I appreciate that Tarina takes them time to help me figure out how to use the exercises to heal myself rather than being dependent on someone else stretching and correcting my hips. I would highly recommend them for your treatment.

Fantastic experience: Jarod helped me so much via telehealth (due to COVID-19 pandemic) with exercises for a chronic TMJ issue that deteriorated due to teleworking. He was great about considering all of the factors that might influence the TMJ including postural adjustments, a sleep study, and an previously unidentified head-tilt issue. Once it became obvious that my neck issues were influencing my TMJ problems, I began to see Nick in the clinic. I felt very comfortable with the COVID-19 precautions that were taken and Nick helped resolve my long-standing neck issues in a dozen or so sessions. The intensive one-to-one treatment sessions led to much faster results than previous PT regimens in a traditional clinic setting. Highly recommend this clinic!

Fantastic experience: I didn't know what to expect from a telehealth PT session, but I was pleasantly surprised at how easy and effective my session was. Dr. Carter gave very clear directions and led me through movements for him to watch to determine the source of my persistent foot pain. By doing movements for him in front of the video, he could determine where the tightness was, and gave a thorough program to address the issue. He explained these things clearly in the session, but also recorded small videos as he was explaining them to drop into my recommendations list for reference in the future. The recommendations/resources provided after the session exceeded expectations. Dr. Carter is organized, utilizes every second of the session, and is truly skillful. My foot feels better already in doing my prescribed program. He is honest and recommended we meet again in two weeks, not weekly because he did not feel it was needed. I would highly encourage anyone who is on the fence to give a telehealth session a try. Well worth my time and money! Dr. Carter, THANK YOU!

Fantastic experience: Nick was able to accelerate the healing of my ribs, pectoral, and shoulder. I was especially impressed by how effective acupuncture was. Some sessions I would come in with pain and mobility limitation in certain areas and literally leave 45 minutes later with little or no pain. They know what they are doing here!

Fantastic experience: I had a great Telehealth session with my therapist at Carter Physiotherapy. I have an old elbow injury and they were able to design a daily program for me to rehabilitate. He had me demonstrate my flexibility in different ways for his diagnostics, then he demonstrated the exercises and gave feedback when I performed them. My pain dropped after that first session and I'm seeing daily progress!

Fantastic experience: I highly recommend Carter Physiotherapy! I don’t live in the Austin area, I’m a couple hundred miles away but they have done an amazing job with telehealth appointments. I meet with Tarina each week over the computer and she instructs me on my therapy exercises. It’s so effortless to get set up and visibility is great. I don’t ever have to leave my home, yet I get the full benefits as if I were in the clinic. If you ever need any kind of therapy, this is your place to go, whether it’s in person or via electronics. Top notch staff, I feel so welcomed.

Fantastic experience: I have been a patient of Jarod's for over a decade. He is a skilled manual therapist, friendly, compassionate and an all around nice guy. Knees, shoulders and back issues, Jarod has fixed what ailed me every time. I recently had an opportunity to work with Nick and I could not be more satisfied with the experience. Nick is very skilled manual therapist and it's clear that he cares about his patients. My sessions with him were very productive and I was very satisfied with the outcome. I highly reccomend Jarod and his team for any physical therapy services you may need. Mark

Fantastic experience: If you are on the fence and trying to decide on a clinic in Austin, stop and call Carter Physiotherapy. You do not need to settle for sub par treatment, dictated by insurance and patient quotas. This review has been a long time coming. I had injured my hand lifting in February and contacted Carter Physiotherapy because I believed in the benefits of a cash-based, one on one, physical therapy model. I was not disappointed. In the midst of initial COVID-19 lockdowns, Nick (Nicklaus Biederwolf) worked with me remotely, and later in person, to rehab my hand and get me back to lifting. I'm happy to say that I have been lifting without pain since I finished therapy and my mobility is better than before my injury. I cannot recommend Carter Physiotherapy enough, as a patient, and due to their great reputation among their physical therapy peers.

Fantastic experience: I felt it was important to share my experience during this time when telemedicine is the only option. Carter Physiotherapy (specifically my primary therapist Tarina) has continued to provide me excellent treatment even via a remote experience. They have worked to sculpt a variation on the direct, manual treatment I was receiving so that I could replicate a close approximation to the manual fascia release I needed in order to continue improving my range of motion and muscle tone therapy following a lower back surgery. The professional consistency in translating in-person treatment to virtual treatment by directly demonstrating techniques in live video sessions is continuing to produce positive results for me. As long as patients are willing to daily/consistently put in the effort asked of them, the techniques Carter Physiotherapy have developed for telemedicine work and demonstrate a level of commitment to their patients that is admirable.

Fantastic experience: Tarina has been a true God send for me and my family. After rupturing my C1 in a car wreck I had a cervical fusion performed. My surgeon said the most range of motion I would regain would be 50% at best. After going to the PT that my surgeon referred I had only regained 20% on a good day. Not being satisfied I asked my doctor for a second referral and he sent me to Carter Physiotherapy where I met Tarina. Tarina gave me one-on-one treatment (unlike the previous therapy center where I was simply put in a room with exercises and a therapist would check on you every 20 min or so). Tarina's therapy was comprehensive and unique each week depending on my difficulties during the week and from the exercises she sent me home with. After 3 months of therapy I was at 50% range of motion and beyond that on good days. I can not recommend Tarina and CP enough.

Fantastic experience: Tarina, Jared and the entire team are absolutely incredible! I own a physical therapy practice here in California and was looking for a practice to send one of my clients to who was moving to Austin. After researching online and calling several clinics, Carter Physiotherapy was by far the most hospitable and caring on the phone. I explained my client's particular issues and was able to schedule a free in person consultation with Tarina. Let me tell you, my client absolutely loves her! Tarina really takes her time and her skillset is unsurpassed. Our mutual client now has been doing great and they do an amazing job continuing to get her back to her goals. I can't thank them enough!

Fantastic experience: I had torn ligaments in a bad ankle sprain and received PT from Ben Shook. His treatment was amazing and very knowledgeable as he also took the time to explain what he was doing and how the ankle worked. He followed by e-mail not only in between treatments but after completion to see how I was doing. It was always easy to get appointments which is why I chose Carter Physiotherapy as getting appointments for in-network PT was a week out and were not guaranteed the same therapist. I would highly recommend Ben and Carter Physio.

Fantastic experience: Couldn't Thank you enough to Ben Shook. I had a terrible neck and shoulder pain for 4-5 months when neither any physiotherapy nor any chiropractor helped. I wasn't able to sleep and wasn't at all productive at work. From google I got to know about the 'Carter physiotherapy' and seek treatment from Ben immediately, 1 hour visit every week. Started feeling better after 2nd visit only and within a month I am completely back to normal.

Fantastic experience: I took PT treatment from Dr. Carter for pain in my left shoulder blade area. It was quite a severe and discomforting pain level that reduced my productivity at work, made it diffcult to drive and overall constrained my normal activities. Through MRIs the pain was diagnosed to be due to pinching of nerves in the cervical vertebrae. Dr. Carter was able to heal me in about 4 sessions of weekly 1 hour sessions. It was my first time ever to go through PT so can't compare him to any prior experience. But I felt he definitely has high level of mastery and skill of the art. Apart from his hands on work of soft tissue massage and some traction, he provided proper guidance to maintaince proper posture, muscle strengthening and range of motion exercises for long term prevention. He is a great conversationalist and keeps his appointments on schedule.

Fantastic experience: I went to Jarod Carter after I had an injury playing baseball where I separated my AC joint in my shoulder. Jarod did a great job in getting me back on field playing where I feel like my shoulder was as good as before injury. He does hands on therapy the whole session which is what I wanted and not just a lot of talk on what to do or how to rehab it. He got in there and worked out the fascia and scar tissue and made the healing faster and better. I will definitely use Jarod in the future should I need PT care. Thanks again.

Fantastic experience: Husband went to Carter Physiotherapy and felt a lot better. I wish I had gone in earlier! Ben Shook is the best! Super friendly, knowledgeable and helping me feel so much better in a shorter time than I thought possible. Mary is a ray of sunshine right when you step in the door. She makes everything easy. Lots of parking so quick in/out. Liked being able to watch their video before I went. Would recommend to anyone needing PT.

Fantastic experience: Dr. Carter is an excellent PT. His evaluation was thorough, he explained all of the issues affecting my shoulder, and laid out a cohesive plan of how to address these issues to improve my range of motion. The combination of manual therapy and home exercise have resulted in improved range and I feel empowered to continue this progress. Thank you for the excellent care. William