Bold City Therapy and Wellness

Bold City Therapy and Wellness
King St 1605
32204, Jacksonville
(904) 551-0946

Opening hours

  • Monday: 1:00 – 6:30 PM
  • Tuesday: 7:00 AM – 6:30 PM
  • Wednesday: 7:00 AM – 6:30 PM
  • Thursday: 7:00 AM – 6:30 PM
  • Friday: 7:00 AM – 12:00 PM
  • Saturday: Closed
  • Sunday: Closed

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Bold City Therapy and Wellness: Reviews

5/5 (50 Reviews)
Terri 2 years ago

Fantastic experience: Love coming here……. It’s a very comforting atmosphere! They make you feet like family and they actually care!

Melissa Gonzalez 2 years ago

Fantastic experience: Best PT place ever! Hands down! Casey is masterful at finding alternative exercises to help you work the muscle groups that you need to work without causing you more pain in the process. The entire staff is upbeat and positive and just all around GREAT people! I cannot recommend Bold City Physical Therapy & Wellness enough!

Dustin Sutter 2 years ago

Fantastic experience: Overall, I would highly recommend Bold City Physical Therapy to anyone in need of rehabilitation services. Their caring staff, comfortable environment, and commitment to excellence make them one of the best physical therapy clinics around.

Albert Urbank 2 years ago

Fantastic experience: Excellent physical therapists. Knowledgeable, friendly and always a fun atmosphere. Hopefully I do not get injured again, but if I do I will be back!

Marie Leslie 2 years ago

Fantastic experience: I had the absolute best experience with Bold City. All of the therapists were very attentive, knowledgeable and listened to my concerns. They are currently treating my son and have been incredibly helpful and patient. I cannot recommend them enough.

My Opinion 2 years ago

Fantastic experience: After being prescribed physical therapy for lower back issues, I worked with Michael to get back on track. I was happy to see time was taken to develop a plan specific to my recovery. Including milestones and necessary adjustments along the way. Thrilled to report I have completed my program and very satisfied with the progress made. Office was easy to communicate with and never had any issues. Highly recommend Michael and everyone else at Bold City Therapy and Wellness.

Michael Smith 2 years ago

Fantastic experience: Felt welcomed and in good care since day one, from the front office to exercises! Bold City Therapy has a great team of people who make physical therapy informative, educational, and fun. Down to earth team who possess tremendous knowledge, patience, and understanding. Shout out to Memphis!

Chernice Benjamin 2 years ago

Fantastic experience: I received the best treatment and services. There is a difference when using physical therapy treatment. The entire office is professional, skillful, knowledgeable and extremely courteous. Thanks so much !

Tara Ferry 2 years ago

Fantastic experience: Most amazing people work here. You leave feeling confident and one step closer to recovery.

avery kreis 2 years ago

Fantastic experience: The most incredible, intelligent, and friendly staff! Thank you for all that you do! <3 Could not recommend them enough

Tiffany McCrary 2 years ago

Fantastic experience: The office staff are friendly and welcoming. I suffered from a concussion issues before recieving therapy at Bold City Therapy from a car accident. After a few weeks of therapy I experienced significant changes in my cognitive abilities. For example, I was able to perform multiple tasks without feeling fatigue or overwhelmed. Futhermore, my ability to perform short term task improved. I would definitely recommend going here for concussion issues. The staff has received great training in concussion therapy and was able to safely implement the training into my life for better daily living.

Fouad Ghannam 2 years ago

Fantastic experience: I had my discharge visit today. It has been a little more than a year going to Bold City for rotator cuff injury that required surgery. I had the privilege to get the best treatment from three PT doctors. Michael, Casey and Alejandro were very instrumental in my treatment. While in the same studio, they all know what is the other therapist is doing in my treatment. I often tell my wife that I got the best of the three therapists in one location. Alejandro is particularly knowledgeable on the anatomy side and he explains why he chooses the exercises and will sometimes pull a reference book and show me the connection between the muscles he is working on and the exercises he chose for me. Michael and Casey are good team players. They consult with one another to see how best to treat me. As for the front office, both Katie and Erica are phenomenal in taking care of scheduling and rescheduling my therapy sessions. They are friendly, professional and cordial. I wish Bold City all the best and will definitely recommend them to family members and friends. Note: Michael did my first evaluation last year in August and he did my discharge visit today. He gave me couple exercises to do at home. He is good at what he does and so do Casey and Alejandro. It was a pleasure working with them on my injury. I wish them all the best.

Marilyn Lewis 2 years ago

Fantastic experience: The entire staff is the best. Everyone very professional, upbeat, patient, caring and friendly. How many people can say they enjoy going to physical therapy? Didn't think I would. Many times I didn't think my pain/body would cooperate, but I always felt better when I left. Sad my time is up.

Jackie French 2 years ago

Fantastic experience: Words cannot express how grateful I am. I was in pain for over 2 years with my achilles heal. I thought I would need surgery. When I went into the office I share this with Casey that I'm going to need surgery in the end. He said let's try therapy first and then we'll see what happens. After one week of 3-day sessions I was well on my way. All I can say is that it took 2 or 3 months and I'm feeling 100% better. I work out so I know I probably will deal with this again but the great part is I have the tools to do the exercise myself. Oh and let's not talk about the wonderful staff he has very professional kind courteous. I would strongly recommend this establishment.

Carmel Laserna 2 years ago

Fantastic experience: Bold City Therapy is hands down the best PT group I have received treatment from in Jacksonville. The staff is knowledgeable and engaging, truly listening to your needs. After years of numbness in my arms, I started getting relief after one visit with Bold City Therapy!! My take home exercises are simple and effective making it easy for me to keep up with "homework". Highly recommend them for physical therapy!!

Debbie Beal 2 years ago

Fantastic experience: I highly recommend Bold City Therapy & Wellness their skilled physical therapy professionals provide World Class care to their patients! My patient experience was positive with the individualized care received and as a result I am much improved, and I Thank You. Casey the founder, Michael, Alejandro, Ken, Katie and Bliss/Message Therapy are all good people with heavenly hands! Team Spirit is reflected in their welcoming smiles and in their kindness. The staff at Bold City Therapy & Wellness will be remembered and remembered well!!

Blaine Dorsey 2 years ago

Fantastic experience: I've just started using the physical therapy at Bold City, but so far it's been incredible. I know I'm in good hands with Casey, Michael and the crew. Environment fantastic and the care is top notch. Very affordable as well. If you're even thinking about it, definitely give it a shot.

Margaret Tyer 3 years ago

Fantastic experience: I have been going to Bold City for the past few weeks and I feel so grateful to be under their care. This team is truly incredible at what they do! Casey, Michael, and Alejandro, have always made me feel so welcomed and cared for throughout each session. They are very knowledgeable and take the time to explain everything to you. I always end up leaving each session feeling better both physically and emotionally. They truly make you feel like family. And the front office is so kind and friendly. I enjoy seeing their smiling faces as soon as I walk through the front door. I can’t recommend this place enough! Thank you for all you do.

M. Duzel 3 years ago

Fantastic experience: I was sent to Bold City for pain in my injured shoulder. After approximately 6 weeks of physical therapy I am much better. I love the spirit of the place and value practitioners competency. I highly recommend this establishment.

Carrie Coleman 3 years ago

Fantastic experience: This by far is the best physical therapy place I have been to . I love all the people that work there an make you feel so comfortable , every single person that works there welcomes you with such great energy every time I come like it’s my first time there every day. They have taught me so many things I didn’t even know that help with my body in all sorts of different ways an always learning new things for exercises . When my session is up I’m going to be sad because it’s just also so much fun coming here . They are like family an I’ve known them only for 4 months so far . Great work ethic an great place an team .10/10 recommend .

John Copeland 3 years ago

Fantastic experience: I think most people will find Bold City Therapy & Wellness refreshing. The philosophy of care is patient centered, with emphasis on the 1 on 1 time with the therapist. The owner Casey, is omnipresent and his hospitality is impeccable when it comes to ensuring everyone feels welcomed and included in the clinic. He goes above and beyond what I’ve experienced in other settings. The physical therapist Michael, besides being very knowledgeable and effective, is great with people and still has the passion for honing his craft. As a patient you have your space, but the friendly atmosphere is contagious and it’s not uncommon to see patients joking with or encouraging one another. That community aspect is unique to Bold City, and underrated in my opinion. Besides that, the facilities are kept clean and they have essentially the same capabilities as the bigger corporate clinics but with more individualized care.

Ronald Johnson 3 years ago

Fantastic experience: I would like to thank the entire staff at Bold City... They're awesome! They were very friendly, very helpful, very much organized and such a caring group. Will recommend to any family and friends that need therapy.

Barbara Schage 3 years ago

Fantastic experience: Staff was very friendly and helpful. Casey is a great therapist, and I would recommend him to anyone. He truly cares about his patients. Definitely would recommend, very good experience!

ELYDIA FEDD 3 years ago

Fantastic experience: I would like to thank everyone at Bold City therapy. They were very attentive to my needs. They took very good care of me physically and emotionally. I would recommend them to anyone in need of therapy. Thank you Casey, Micheal and Katie.

Michael Del Rocco 3 years ago

Fantastic experience: After 9 months of pain and frustration, I found Bold City. I injured my back in November 2021. - two herniated disks according to the MRI. I went to a neurologist, a chiropractor and a doctor who gave me six injections over 2 months. Nothing worked. The pain never went away. Luckily, a friend recommended Bold City. Casey and team assessed my condition, then customized a treatment program to address my condition. Three short weeks later, I was healed! Pain-free and back on the golf course! I highly recommend Bold City!!

Cory Katterhenry 3 years ago

Fantastic experience: I've been to MANY physical therapy sessions over the past 7 year. I've been treated by 3 different organizations for various injuries. I enjoyed coming to Bold City the most. I believe that Bold City provided better treatment than the others, as well.

Laia Castlez 3 years ago

Fantastic experience: I had an amazing therapy experience. The staff is knowledgeable, fun and helpful . I would highly recommend for your auto accidents, work/sports injuries or overall pain management.

Elton Johnson 3 years ago

Fantastic experience: The best compliment I choose to give Bold City Therapy and Wellness is that Casey and Michael are both dedicated, caring, intently involved; i.e. consummate professionals. As the result of an auto accident I hobbled into the office with the assistance of a cane and after being taught a myriad of strengthening exercises, I walked out debatably in better condition than before the accident. Their techniques had such a profound effect I consider them my 'goto' workout regimen. I wish I'd been taught these in my younger days. I must also acknowledge the front desk, Katie, in particular, who appears to be a very important cog in the running of this establishment. Thank you all!

Marcia Tamera 3 years ago

Fantastic experience: Michael & Casey were awesome! They made me feel great every time I went there! They were attentive & dedicated to making sure I was on the road to recovery after my back got injured while I was at work. They made sure to target specific spots that were giving me constant issues by asking how i felt and giving me exercises to do while I was there & things easy enough for me to do at home. Their down to earth spunky spirits kept me motivated during a tough time. They both were professional yet caring.

Cherish Lux 4 years ago

Fantastic experience: Casey and Michael make PT fun and enjoyable. They are knowledgeable and want to help you get to a better you. Everyone in this office is exceptionally pleasant and friendly. They work with your schedule and are very accommodating. The office is also kept very nice and clean. I would strongly recommend them to anyone needing physical therapy.

Cindy Cuadra 4 years ago

Fantastic experience: Michael and Casey are simply the best! Very knowledgeable, kind and smart. Not only did they work with me at the clinic, but also taught me techniques to do at home. After a few weeks the pain in my right arm was gone. Thank you

Katera Brown 4 years ago

Fantastic experience: I went to this therapy and they changed my life they were all so kind and welcoming I recommend any one here who wants effective and smooth treatment! I was always welcomed and never treated poorly or rude. I love bold city!

Sean Thomas 4 years ago

Fantastic experience: The things that stuck out the most for me how sincere the staff is about you becoming healthier, how relatable they are, and how patient they are with the kids that rely on their help and assistance with physical therapy. From walking in talking to Katie to traing with Casey and Michael, everyone is genuinely rooting for your recovery. I feel soooo much better from when I first walked in their door that I'm so happy they helped me but sad because I'm going to miss them. Thank you so much Bold City Therapy staff for everything. You all are truly a blessing

Shirley Alington 4 years ago

Fantastic experience: I love this place everyone that works at Bold city are nice, pleasant, down to earth and always helpful. Casey and Michael are just out of this world amazing. They listen and pay attention to what you tell them is wrong. They are patient and understanding, and they notice when things are uncomfortable instead of pushing you into pain. The facility and equipment is always clean. They have become like friends and Katie that works in the office has the most beautiful smiling face that just invites you in. Thank you guys for taking such good care of me.... sad to go.

Constance Green 4 years ago

Fantastic experience: My therapy sessions was awesome Cassey and Mike are very good therapists these guys take their time with you and Ms Katy she does very good customer service I would highly recommend Bold City Therapy and Wellness to anyone in need of therapy I guarantee you would not be disappointed. Those guys are awesome and they get the job done but we also have to put forth and effort to get the job done thank you Guys for job well done . I'm not 100% better but I'm way better than I was when I first started.AWESOME JOBS GUYS

O G 4 years ago

Fantastic experience: I'm going to talk about my experience with Bold City Therapy and Wellness. Since the first time I came in it has been a fantastic service and I have been treated like family. Every visit was a different group of exercises for triggered pain that worked and now I can honestly say that I received what my body needed in order to get better. Since my first visit on November 12th, 2021 until today January 20th, 2022., my sleep, headaches and overall quality of life has improved and I am grateful for Casey, Michael(A.K.A Miguelito), Katy, Ms Denise and Kimberly who collectively have helped me to get to where my body is responding to treatment and all I can say is thank you. If you are looking or are referred to Bold City Therapy and Wellness don't hesitate and give them a call and a chance, you will get better fast with the best treatment and care.

D.C.L. 4 years ago

Fantastic experience: If you are looking for therapy/rehab that goes above and beyond your expectations then Bold City Therapy and wellness is the place to be. You will feel like family because they know you by name when you walk in for the appointment. The front office staff handles any needs that may come up, including setting up appointments for other specialists if referred and answering any questions that may arise. Once you have achieved your goals working with the guys, you will feel as though you are better physically as well as mentally. They are very knowledgeable and do their best to give you info on how to maintain wellness once you have met your target goals.They truly care about each and every client individually. I’m so happy that I chose Bold City Therapy and Wellness.

Kevin Holzendorf 4 years ago

Fantastic experience: Incredible practice with super nice staff and providers. They really all take the time to make sure your needs are met. Casey and Michael had me feeling better after 3 weeks! Could not recommend this physical therapy practice more.

AJ M 4 years ago

Fantastic experience: Michael and Casey have catered to me and my issue with my lower back. They were able to take me in and assess me quickly to then aid my back issue with effective exercises that have relieved the pain. They’re so well trained in their profession I would refer anyone who need physical therapy to them. I do these exercises when my back hurts and and weekly, I listen to their advice and fix any bad habits that add to the pain to correct it. These professionals are the best. Friendly, outgoing, and well rounded. Nothing but a call away, thank you guys!

Emily & Craig Lipps 4 years ago

Fantastic experience: I used Bold City Therapy and Wellness after my car accident. Casey and Michael are awesome. Both explained everything in detail so I understood what was going on with me medically. I was in a lot of pain when I first started Physical Therapy and by the end I was feeling much better. Casey was also very accommodating and let me bring my two children with me to Therapy. He made us all feel at home and was very kind to us. I would highly recommend Bold City Therapy and Wellness!

Mike McNeill 4 years ago

Fantastic experience: Bold City Therapy helped me with my strength and balance. I was able to do teletherapy during the pandemic which was great. Casey and Michael are so knowledgeable and most importantly motivating. Still doing my exercises at home with the program they provided. Love this place!

CT Hawkins 5 years ago

Fantastic experience: I haven’t had to do much physical therapy in my life but out of the few I’ve had to go this place is by far the best. Denise up front is very nice and Casey and mike have really helped me get my body as close to normal as I could possibly get. Much appreciation to Bold City Therapy, I’d recommend them to everyone.

Cindy Sue 5 years ago

Fantastic experience: This is by far the best place for physical therapy! Casey and Michael are great to work with, knowledgeable and compassionate! I am feeling so much better and feel more equipped to take the best care of myself. I would highly recommend this office to anyone!! Love they are family owned and I felt like I was part of their family too! Thank you so much for everything!!

Tiffany F 5 years ago

Fantastic experience: I cannot say enough good things about Bold City and the people who work there. They are professional, knowledgeable and truly make you feel like family. Casey and Michael go above and beyond. They make therapy something to look forward to and genuinely care about their clients and getting them back on track! Bold City will be highly recommended to anyone I know needing therapy in the future.

Victoria Greene 5 years ago

Fantastic experience: The staff is awesome Mr.Casey Mr.Michael and Mrs.Denise are all phenomenal. They would stay later then the hours to fit my schedule. Also the therapy helped a lot without them I’d feel like I got hit by a truck everyday. I recommend them 110% !

Robert Kirilloff 5 years ago

Fantastic experience: I have dealt with some shoulder issues recently and went to see Casey with Bold City Therapy and Wellness. Just after I arrived for my appointment, I was immediately taken back without having to wait. All the staff were wonderful, kind, and well organized. Most importantly, they were incredibly knowledgeable and showed me exactly what to do and how to do it. I'm already feeling better. I would recommend them to anyone! Thank you!

laura hobbs 6 years ago

Fantastic experience: Back in January I was in a bad auto accident on the Buckman bridge. I was a nervous wreck, and in a lot of pain and didn’t know where to go or what to do. My friend recommended Bold City Therapy and Wellness because they specialize in auto accidents. My first appointment I could barely stand up straight and couldn’t sit still for more than 15 minutes at a time. After 2 months of therapy I was pain free and breezing through the workouts. I was even cleared to go back to the gym! The staff were incredibly helpful and were there with me every step of the way. The owner Casey and Dr. Johnson were always so helpful, and made sure to explain my care so that I would be able to understand the process and what was happening during my visits. They made everything seem so simple. The front office staff were very friendly and always welcomed me with a smile! Bold City Therapy will be the only place I will go for therapy if I ever need it again, and the only place I would recommend to my family and friends.

Kiverse 6 years ago

Fantastic experience: Bold City Therapy I just want to thank you for the awesome transformation and feel so much better than before my accident. During my accident Casey you where amazing, thank you for the excellent hospitality. I WOULD RECOMMEND THE WORLD TO YOU Thank you, Elizabeth Foster

Elizabeth Wilder 6 years ago

Fantastic experience: I would absolutely recommend this place! The staff were warm and welcoming. It’s in a great location in Riverside. I had a great experience with Casey. He developed a personalized program for me to decrease my neck pain and migraines.

Pam Popa 6 years ago

Fantastic experience: Bold City Therapy is wonderful. Casey the Physical Therapist is awesome. He actually listens to what you are saying and instructs you on the exercises accordingly. Denise the office manager is very accommodating, professional and just a wonderful person. I highly recommend them to anyone who needs a good therapy center.

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