East Bay Rehabilitation Center

Fantastic experience: I am so happy that we were able to find a bed for my mother and move her to this location as the place that she was in for over 4 years was just getting worse and worse, worse care, dirtier etc.and it was in evacuation zone which was absolutely horrible to have her in all those residents move twice for the two hurricanes this year.

Fantastic experience: Everyone was very helpful and nice Efficient educated and very knowledgeable I would recommend this to anyone that needs help. All the therapists were excellent. And made me do things that I hadn't done before, and very nice about it.

Positive experience: The staff at EAST BAY REHABILITATION CENTER were attentive and knowledgeable, providing excellent care and support throughout my rehab journey, including the skilled nursing and physical therapy teams who helped me recover from my stroke.

Fantastic experience: The team at East Bay Rehabilitation Center provided exceptional care, offering a supportive and comfortable environment that helped me regain my strength and mobility through their skilled nursing and physical therapy programs. From the moment I arrived, I felt at ease, thanks to the center's clean and caring atmosphere, which was instrumental in my successful recovery.

Negative experience: THIS FACILITY IS AWFUL, DO NOT PUT YOUR RELATIVES IN THIS PLACE , UNLESS YOU WANT THEM TO DIE QUICKER. MY MOTHER WAS JUST ADMITTED INTO LARGO MED FOR NEGELECT. LOW BLOOD PRESSURE FROM BEING OVERMEDICATED, UTI, OFF THE CHART SUGER LEVELS, DEHYDRATION, BED SORES, COMPROMISED OXYGEN LEVELS.. THEY TELL YOU ONE THING, BUT THERE ACTUALLY NOT DOING IT. FOOD IS DISGUSTING

Negative experience: My mom was placed here for rehab after breaking her hip. The therapy was great but I can say the rest not so much. The food is terrible. They offer alternatives but you are lucky if they actually bring it. The place itself is so outdated. Rooms are small and 2 people in them with wheelchairs is very difficult to navigate. The staff, although maybe nice, is slow. My mom asked for a pain med at 2:30pm and got it at 10 PM one night. Meanwhile I see nurses by the nurses station all talking together. In the 3 weeks she was there they changed her sheets once and that is because I asked. I am the one who actually changed them after they brought them to the room. She asked for her showers to be earlier like by 6pm and never happened. She got one sponge bath in 3 weeks. My mom is very sweet and never complains or bothers anyone. I of course had to make any requests. I was a CNA in NY and personal care was done daily on any resident. I guess not here in FL. Her sugar was over 300 and I had to call there to ask why they were not giving her insulin. The nurse supervisor told me he was not sure why they discontinued it and made sure to fix that. She has slipper socks she came with from the hospital since she was not wearing shoes. I asked them once to possibly get her a pair. That was it 1 pair, same pair all day everyday never washed! I went and asked for another and was told to go to the laundry. I asked me? Fine where? Then the girl said she would get them but guess what? Nope never happened. The overnight nurse my mom says was awesome. Anytime she rang the button he was there and brought pain meds immediately. Not sure how he could take care of things fast yet day staff couldn't. All in all if anyone in my family needs a rehab again we will stay far away from this one. I advise you to do the same.

Fantastic experience: Thank you East Bay Rehab! My friend was in a tough spot. Long hospital stay and no clue what to do next. He really just wanted to get home. He suffered a hip fracture and needed rehab they said. Lots of choices were given at the hospital for rehabs after. We toured the facility for our friend and was instantly impressed on the cleanliness and friendliness of the staff as we walked through. Needless to say we chose East Bay. Excellent rehab and all around care. He has a dog at home that we were looking after and they welcomed those visits for Bug! This really encouraged him to get home. So many thanks! 3 weeks later he is home and playing with Bug!

Negative experience: I have a love one here and the nursing don't care. They half bath him. Don't give him his food and the rudeness is insane please don't send your love ones here. Try home care or another avenue of care.

Negative experience: I have a love one here and the nursing don't care. They half bath him. Don't give him his food and the rudeness is insane please don't send your love ones here. Try home care or another avenue of care.

Negative experience: Staff here doesn't care about patient care when they are over medicating the patients and not listening to family to not over medicate my partner. He had2 falls within 10 hours of each fall and staffing making excuses instead reprimanded the nursing staff. The room having bugs and roaches where no one want to clean properly. When collecting his belongings, money missing,clothes missing and medication missing. Guess this facility is ok with stealing from the residents. BEWARE, YOUR LOVE ONES WILL BE AT RISK FOR THEIF, MISTREATMENT AND LIVE IN FILTH. Staff should be fired and this facility should be shut down.

Fantastic experience: My mother was in rehab for about 4 weeks. There she received good care and the staff were attentive. From the time my daughter and I first checked out the facility, we liked it very much. Very clean and pleasant and the air smelled nice..Katie Crawford (transitional care manager) was very knowledgeable while we toured the facility. I cannot speak highly enough especially of the Physical Therapy department. James and Lisa really motivated my mom in doing the therapy exercises even though my mom was not happy about it! Keep up the good work. Angie Barbaro

Fantastic experience: Smells nice always clean! Everyone is very nice

Negative experience: This place is awful and management is a complete joke. I will try to keep this comment more professional than the management at this facility is. If corporate would like to hear more I have a lot to share about this place.

Negative experience: Horrible place. Lazy workers. White trash.

Negative experience: My mother stayed at Eastbay for 6 weeks. The day after she got home I had to take her to the emergency room where she was diagnosed with COVID and passed 2 days later. Not only did Eastbay fail to protect her from COVID now they have a lien on her estate for $1628.63

Fantastic experience: Two and a half years ago, our family faced a challenging journey when my dad had a stroke. After heavy duty amounts of research of nursing and care facilities in the Tampa, Florida area, I found East Bay. East Bay came with high praises, and they exceeded them. The caring staff stepped in with compassion, guiding us through this tough time with their dedication. Their concern for my dad's well-being was clear in every interaction. They greeted him warmly and made sure he got his regular time at the gym and social circles (which he may have hesitated to admit, but he loved). Therapists, nurses, and staff worked seamlessly, creating a personalized plan for my dad's needs—both physical and mental. Their patience and encouragement brought comfort to him. For top-notch care with genuine compassion, I wholeheartedly recommend East Bay Rehabilitation. The facility itself is well-located with a pretty outdoor courtyard that my dad loved. Thank you for being the beacon of hope and healing our family needed. Sincerely, Pat Healy and Family ❤️

Fantastic experience: Awesome and caring nursing...

Fantastic experience: Wonderful outpatient pulmonary rehab program. When I started, I was in a wheelchair. I can now walk 30 minutes or more. It's not just physical therapy but includes pulmonary education. I've learned so much that will help my breathing through out the rest of my life. This is the only rehab center, I'm aware of, that has a certified pulmonary therapist on staff. I can't say enough good things about JoAnne and everyone I've come in contact with there.

Fantastic experience: The staff and ownership is great, they have taken care every last detail, this place is amazing

Fantastic experience: I have been a patient at East Bay on more than one occasion. I'm a retired nurse and I know the care and personnel are top notch. The facilities are clean and well kept and I will not go anywhere else.

Fantastic experience: My husband has been in Eastbay for more than 20 months. The staff the administration the physical therapists have all gone out of their way to make him as comfortable as possible. They are always responsive to the families requests and have made this trying time in our lives so much easier. The activities staff is phenomenal, there’s always something going on for the patients to do. They even had a live Elvis impersonator entertain the residence. I just want to say that after some of the horror stories I’ve heard about rehabilitation centers I feel blessed that my family found Eastbay.

Fantastic experience: My husband has been in Eastbay for more than 20 months. The staff the administration the physical therapists have all gone out of their way to make him as comfortable as possible. They are always responsive to the families requests and have made this trying time in our lives so much easier. The activities staff is phenomenal, there’s always something going on for the patients to do. They even had a live Elvis impersonator entertain the residence. I just want to say that after some of the horror stories I’ve heard about rehabilitation centers I feel blessed that my family found Eastbay.

Negative experience: Jennifer from admissions called me to get information on my mom. My mother is in the hospital seeking rehabilitation. She told me she would be accepted there. But after 21 days she would have a co-pay. I called my mom and she was very happy to go there. Though her medical plan pays 100% of her bills. This morning I was told she was denied of care. My mom is very devastated now, so am I. I advise any Afiican American individuals, or people of color. Do not try to get into this place. They discriminate based on race and wealth.

Fantastic experience: My experience with east bay rehabilitation has been excellent. The staff is very professional. They go out of their way to make my 97 year old mom comfortable. Each and every department has answered my questions. It is a very welcoming atmosphere. I feel fortunate that mom is able to be surrounded by nurturing caregivers.

Fantastic experience: Very friendly staff . Wife is very comfortable and relaxed the day she became a resident. I was allowed private time with snacks . All of my communication have been most positive especially with Michelle , dietician and Debra, activities director.

Fantastic experience: My Mom stayed at East Bay about 8 years ago and my Dad stayed there from October 2021 until he recently passed. Some of the same people who cared for my Mom also cared for my Dad. During his long life my Dad always took care of himself and he was resistant at first to the level of care he needed. The staff was very caring, patient, attentive and kind and became our extended family during the last year of his life. We developed a great relationship with everyone who worked there. My family is so grateful for the way they cared for our Dad.

Negative experience: My 89 year old mom was in this facility after time spent in the hospital for Covid-19. The first week she was at East Bay Rehab she seemed upbeat and very motivated. The 2nd week she seemed more anxious and was somewhat agitated. By the beginning of her 3rd week she really wanted to go home. My mom came home on a Monday and died the next Saturday. The staff was nice enough, but communication, organization, and training was very poor. I think in retrospect my mom may have had a stroke while in rehab. Please find a different place for your loved one.

Negative experience: Absolute worst nursing facility . My grandmother passed away here and the staff was not comforting during her stay . The only good thing about the place is the DON Steve batten if he is still there . He is kind an compassionate . The nurses were horrible !!!

Fantastic experience: This this place was amazing for my Mom. She loved the staff and they loved her. I felt comfort knowing she was being taken care of well.

Negative experience: Father was at East Bay for 5 weeks. He got decent care. Some of the staff was friendly. They keep the building clean. Communication could have been a little better.

Fantastic experience: My father just spent 2 months there and I cannot say enough wonderful things about the care he received. Everyone we came in contact with was courteous, professional and COMPASSIONATE, from the nurses, physical therapists, aides, and social services were all very kind, and went above and beyond to make sure my father had whatever he needed to be comfortable, including making him a sandwich when he was unable to eat what was served for dinner one night. The nursing staff was always available by phone to answer questions or updste me on my Dad when I could get in to see him If your loved one needs skilled care, this is a great option.

Fantastic experience: They're a great place to be everything therapy to just talking staff it a wonderful place.. ........ .Princella Desence

Positive experience: It's a nice place. Wonderful staff.

Positive experience: My wife has been a patient at East Bay for almost 2 months now and about the only one thing that is constantly good is the rehsb department the nursing and nurses aids are sub par at best and the kitchen should hire someone to run it that actually knows what they are doing. I feel really bad for the permanent patient's that cant speak for themselves .i was lied to by the admission girl about number of therapy hours a day and was told they would do their best to keep my wife in a private room they have 3 or 4 other rooms with empty beds but choose to keep putting them in my wifes room.so just remember what they tell you is not what you are going to get.

Fantastic experience: Great Clean Facility

Negative experience: "0" stars! and I mean it. I had to put one for this web site to allow me to post. Many of the staff have very aloof attitudes and don't seem to care regarding the patients. When my wife was first admitted, I talked with the nurse regarding her medication and he went off about his orders and said I would have to speak with the head nurse. For the rest of the week that nurse never acknowledged me even when we passed directly in the hallway. My wife rang for help to go to the bathroom and it took 45 minutes for and aide to respond. This time was verified by my wife's roommate. Needless to say, she messed herself! She was served BBQ chicken and when I started to cut it up for her, there was still red blood inside. I complained to the person who brought the food and she came and took it away. My wife ordered a second meal and when that was brought in it was just thrown down and the lady walked out in a huff. There was no silverware so I went out and asked politely for some. The lady didn't acknowledge me and just turned and walked away. The nurse with an attitude was right there and said nothing. I followed the woman and she just grabbed some silverware off of another tray and shoved it at me with a bad attitude, saying nothing. That night my wife rang for help to go to the bathroom and waited 1 1/2 hours. Yes, 1 1/2 hours. This morning no one would come and she messed her pants. Finally someone came to change her. She rang again for help to go to the bathroom and no one came and she messed herself again. The aide came in after that and said, "I just changed you. You will have to wait". Making my wife sit in her excrement for punishment? What kind of person can do that? Not the kind that I will tolerate in caring for my sick wife.

Negative experience: I have been in 4 facilities since contracting this disease. This is by far the worst one staff and aid wise. Not all of them, but a great nunber of them seem less than motivated to care for patients. Call lights seem to mean very little to most. I have messed myself twice waiting for bed pan and then to get cleaned up. Their rehab and therapists are top notch and i would highly recommend that dept.

Negative experience: I liked it, rooms nice n clean a nice gym for rehab, dining area great BUT when i left? I left a bottle of insulin and a box of 100 needles and i called the director for DAYS and they would not return them to me!

Negative experience: this the worst place I did not like it when my dad was here but thought it was because he was very old they practically ignored him my husband had knee replacement-- they treated it like NO BIG DEAL they asked me if he had fallen at home I don't think they read the admittance sheet there were 2 nurses on the week-end that were GREAT unfortunately that was only 2 days

Fantastic experience: I was a patient and my experience was wonderful. They have a great staff. I was very comfortable during my rehab.

Fantastic experience: Excellent establishment! Very friendly staff!

Positive experience: This place sucked my mother wasn't even there for 24 hours.. We had her moved.. My mother and I both work in the medical field. And we're apaulded by the way she was treated.Will be making a report to the insurance company.

Negative experience: Some cnas are the worst of the worst in this place and management does nothing and knows exactly what goes on in this building. Leave your loved ones elsewhere.

Fantastic experience: My aunt and uncle have recently moved into East Bay Rehab due to their health issues. I'm writing this on behalf of my parents. My mom has been very pleased with this center and its staff and wanted to make sure her review was posted. Michelle greets everyone with a smile and a boost of sunshine. Faith has a bubbly spirit and you can't help leaving her presence (and Michelle's) without feeling better about the world. There are so many others who make visitors and residents feel welcomed upon arrival. Renee makes certain the residents' belongings are safe with her diligent eye for detail. The care is top notch and Shirley is a noteworthy night nurse, without taking anything away from all the other great health care providers at this facility. You can rest assured knowing your family members being well taken care of.