St. Catherine's West Rehabilitation Hospital
Information about St. Catherine's West Rehabilitation Hospital
33018, Hialeah
Opening hours
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Our rehabilitation hospitals are equipped with the best care and assistance available. Use our map to find out more information and find a hospital near you.
Our rehabilitation hospitals and outpatient clinics in the Miami and Fort Lauderdale area are some of the best in the United States, ranking in the top 20% of 800 hospitals. Our advanced technology and knowledgeable staff guarantee that our patients receive the highest quality of care and the best possible outcomes. Check out our map to find the facility nearest to you.
Examine the services provided at St. Anthony's Rehabilitation Hospital. This 26-bed medical rehabilitation center has 20 private rooms, 3 semi-private rooms, and an indoor Aquatic Therapy Center. Explore all that St. Anthony's has to offer.
Discover more information about St. Catherine's Rehabilitation Hospital, a 22-bed medical center that offers private and semi-private rooms, an indoor Aquatic Therapy Center, and a transitional apartment/suite to assist patients in relearning the activities of daily living before returning home.
The specialty clinics at St. Catherine's offer wound care, neurological, and orthopedic services in collaboration with St. Catherine's Rehabilitation Hospital. People living in and around South Miami can easily access initial consultation and follow-up care. To find out more about the clinic's services, please visit our CHS clinic page.
St. Catherine's West Rehabilitation Hospital is a 40-bed facility with mostly single rooms, two transitional suites, and an indoor aquatic facility. For more information about the center, please visit their website.
Catholic Health Services, a ministry of the Archdiocese of Miami, is the leading provider of post-acute care in the southeastern United States. We provide a comprehensive range of healthcare and social services to the people of southeastern Florida, providing care to over 6,000 individuals daily, with more than 7,500 new patients each year. We have 30 facilities located in Broward and Miami-Dade counties.
Services and Treatments
St. Catherine's West Rehabilitation Hospital: Reviews
Fantastic experience: Fui operado de mi rodilla derecha el 23 de Octubre de remplazo total por el cirujano ortopédico Tony Diaz y trasladado al siguiente día St. Catherine’sWest Rehabilitation Hospital Villa María West. He recibido una atención de excelencia por parte de el personal de terapia, enfermeras donde me atendieron,Alberto, Aarón e Isabel entre otros los que me atendieron con cariño y dedicación mientras me exigían mi esfuerzo para mi pronta recuperación. Este hospital es considerado por todo el pase por el como hotel 5 estrellas.Buena comida, trato familiar por las enfermeras y auxiliares. En la primera semana ya me sentía casi recuperado y hoy día 7 de Noviembre me siento bien recuperado e independiente y continuaré cuatro semanas más de terapia en mi clínica Galeos para mi pronta recuperación e incorporarme nuevamente a mi trabajo de mecánico. Este lugar puedo recomendarlo para los que quieran como yo una pronta y segura recuperación. Braulio Cao 78 años.
Fantastic experience: Excelente atención ,el personal súper ,todo limpio y ordenado Desde las personas que limpian la comida ,las asistentes ,las enfermeras ,enfermeros, los OT, los PT en la Rehabilitacion, las personas que nos llevan a la terapia Gloria (Case Manger) ,las Doctoras del lugar Ni una queja ,estuve varios días La monjita, el cura y Dios que me trajo aquí Quiero resaltar a la Dr Anne Dugla y Madhy ; Asist Oraidys ; Enf Osorio , Ferino y Braudelino; Houskeeping Lourdes
Fantastic experience: Excelente place went to see my Tia very clean 5 starst
Hi Carolina, thank you for the wonderful review.
Fantastic experience: St. Catherine Rehab Center is professionally operated and the staff is empathetic, knowledgeable , and excellent in their delivery of hope and healing. We brought my mom there to recover from hip surgery and the care was outstanding. The doctors put forth a high level of effort to care for my mother and the support staff was very professional and pleasant. The facility was well equipped and designed for patient privacy, service and efficiency. The nurses and the nurse aides were extremely attentive, compassionate, and very skillful and competent. Nurses like Osorio, B. Gonzalez, Fraga and Sanchez are magnificent health professionals. The nurse aides: Nieto and Cueto are the most caring and loving employees I have ever met in any medical facility. We are extremely satisfied with the services provided by this center. We will highly recommend St. Catherine Rehab Center to anyone!
Thank you for sharing your heartfelt review! We’re so glad to hear that your mother received outstanding care during her recovery from hip surgery. Our team works hard to provide a compassionate and supportive environment, and it’s wonderful to know that staff members like Osorio, B. Gonzalez, Fraga, Sanchez, Nieto, and Cueto made such a positive impact on your experience. Your recommendation means a lot to us, and we wish your mother continued health and recovery!
Fantastic experience: Estoy muy contenta y agradecida con todos en especial con Darien el terapista muy bueno en su trabajo su carismá, todo el personal, la comida si esperó mejoren, más variedad. Julie la muchacha de actividades super especial ! Gracias
Muchas gracias por tus amables palabras. Nos alegra mucho saber que estás contenta y agradecida con el equipo, en especial con Darien por su excelente trabajo y carisma, y con Julie por su dedicación en las actividades. Tomamos en cuenta tus comentarios sobre la comida y trabajaremos para ofrecer más variedad. ¡Gracias por tu confianza!
Fantastic experience: I am very happy the service and therapies my mother received! All the staff was great with her Reinier , Brudalino, Samantha Ivanna Nieto cueto Yeralda Olgita the therapist.
Thank you for sharing your positive feedback! We're delighted to hear that your mother received excellent service and therapy during her stay. Our team, including Reinier, Brudalino, Samantha, Ivanna, Yeralda, and Olgita, is dedicated to providing the best care possible, and your kind words mean a lot to us.
Negative experience: Hola lo dije en inglés ahora es español por favor no dejen a sus personas queridas aqui . Mi mamá estuvo aquí y ella estaba bien caminaba y todo bien pero de momento empezó com diarrea y vomitos y la dejaron por 4 dias asi ahora mi mama necrosis em los pies y atada a oxigeno no entiende porqué cuando ella llego estaba bien negligencia
Hola Wanda. Lamentamos saber de la experiencia de su madre. Brindar una atención excepcional es nuestra principal prioridad y tomamos muy en serio sus comentarios. Nuestra administración ya estaba en contacto con usted y estaba realizando una investigación. Se comunicarán con usted nuevamente pronto para analizar más a fondo sus inquietudes.
Positive experience: Quiero primeramente resaltar la atención del personal médico y de servicio de este centro que es excelente, sin embargo no concibo como donde los pacientes que tienen que esforzarse haciendo ejercicios para su recuperación su alimentación sea poca y de tan mala calidad, además que en la noche tengan que poner ventiladores en los cuartos, porque el aire central es deficiente, que lastima, espero puedan mejorar estos aspectos, pues los seguros pagan muy bien a estos centros
Gracias por destacar la atención de nuestro personal médico y de servicio. Lamentamos que algunos aspectos, como la calidad de la alimentación y el sistema de aire, no hayan cumplido con sus expectativas. Sus comentarios son importantes y serán tomados en cuenta para seguir mejorando la experiencia de nuestros pacientes.
Fantastic experience: The night shift nurses at St. Catherine’s Hospice, specifically Rafael and Paul, and the day shift nurse, Patricia, provided exceptional care for my mom. They were compassionate, attentive, and professional, making her feel comfortable and well-cared for during a difficult time. Their dedication and kindness went above and beyond, offering not just medical support but also emotional comfort. I am deeply grateful for their unwavering commitment and the remarkable level of care they provided.
Thank you for sharing your experience. We’re so glad to hear that Rafael, Paul, and Patricia provided exceptional care for your mom at the hospice unit at St. Catherine’s. Their compassion, attentiveness, and professionalism are exactly what we strive for, and it’s heartwarming to know they made your mom feel comfortable during such a difficult time. Your gratitude means a lot to us, and we’ll be sure to share your kind words with the team. Thank you for trusting us with your mom’s care.
Fantastic experience: Estoy contenta con las terapias y el trato de los trabajadores, gracias por todo muy recomendado
¡Muchas gracias por su comentario! Nos alegra mucho saber que está satisfecha con las terapias y el trato de nuestros trabajadores. Agradecemos su recomendación y su confianza en St. Catherine's West. Estamos aquí para seguir brindando el mejor cuidado posible. ¡Gracias por su apoyo!
Fantastic experience: my mother was at st. catherine's west rehab for 2 weeks and a half. Excellent staff they are all very caring. Special thanks first to Aime in the front desk at the nurse station. she was the first to see my mother when she arrived. Doctors Villanueva and Feliz thank you. Best nurse ever Yamila and also want to mention Susana and Niurka (think this is her name) in the morning shift. Therapists amazing special thanks to Dariel and Henry. last but not least the nurses' aids. BIG THANK YOU to Onelia and Lovely. Overall, a good experience.
Thank you for your kind words! We're delighted to hear about your positive experience at St. Catherine's West Rehabilitation Hospital. Aime, Doctors Villanueva and Feliz, Yamila, Susana, Niurka, Dariel, Henry, Onelia, and Lovely will all be thrilled to know they made a difference. We appreciate your feedback and wish your mother continued health and recovery.
Fantastic experience: Great Rehabilitation center. The staff is outstanding and the food the . My aunt went here in several times and she love it
Thank you for the great feedback! We're thrilled to hear that you found St. Catherine's West Rehabilitation Hospital outstanding and that both the staff and food met your expectations. We're delighted that your aunt had a positive experience with us.
Negative experience: This review is in no way statement on the quality or care of the healthcare professionals, but rather the complete lack of tact and decorum of the receptionist Mirtha Cruz. Earlier today my grandmother passed away, leaving my family and me completely distraught. While waiting in the lobby for her remains to be moved out of the facility, we noticed the the funeral service worker was struggling to open the appropriate elevator door to escort her body out. My aunt approached Ms. Cruz simply to ask her if there was any way she could contact someone that could help with the issue. Her response was simply that she does enough as it is and that it's not her responsibility and instead someone else's. I took five other people telling her the exact issue for her to take any initiative to resolve the issue. Her excuse was ultimately to blame the funeral service worker for being new, rather than take any accountability for her own lack of professionalism. I find it hard to believe that a medical facility of this nature would employ someone like Ms. Mirtha Cruz as the face of their establishment. Who ever hired her should be ashamed for allowing someone as classless as her to represent them. I would strongly recommend for management to find someone capable of maintaining the attitude needed to assist with grieving families. This is one of the last memories I'll have of grandmother, an already difficult experience further soured by someone completely incapable of doing their job.
Aaron, our condolences in the loss of your grandmother. We regret to hear of your experience and assure you we will look into and address this incident.
Fantastic experience: Excelente trato, muy profesionales, me encanto el lugar donde mi mama hizo su recuperacion
Muchas gracias por su comentario. Nos alegra saber que su mamá recibió un excelente trato durante su recuperación. Nuestro equipo se esfuerza por brindar un cuidado profesional y de alta calidad, y sus palabras nos motivan a seguir adelante. ¡Estamos encantados de haber superado sus expectativas!
Fantastic experience: Excelente lugar para la rehabilitación de una persona, un equipo mega profesional, asistencia detallada. Me llevo a mi paciente recuperada . Gracias a Lorena la coordinadora y a todos los que se una manera u otra estuvieron con mi paciente . Gracias gracias gracias
Gracias por sus comentarios, Matha. Nos complace saber que pudimos asistir en la recuperacion de su paciente y que usted esta satisfecha con nuestros servicios. Nuestros mejores deseos.
Fantastic experience: Amazing hospitality staff workers, doctors and therapist just one little issue with Zoey from the kitchen. She needs to fix her attitude and treat her patients and employees better.!
Gg Perez, thank you so much for the positive review!
Fantastic experience: Great Nurses, Dr., food, cleanness, etc.
Hi Jacky Reyes, thank you for taking the time to leave a review for us at St. Catherine's West Rehabilitation Hospital. We're happy we could meet your expectations!
Fantastic experience: My mother was discharged from this wonderful center this week. Her improvement is amazing. After a stroke, she went five months without walking. We are very happy because now my mother can walk with a walker. We are very grateful to her therapists Marcela, Aura, and Aaron. They did a great job in her physical and emotional recovery, giving her hope and confidence. We are very grateful to the second floor team, very professionals. Everyone deserves to be recognized. I would like to mention some of the names that I remember. My apologies for not remembering some names and not mentioning them here. Dr. Miriam Feliz. Her Speech therapists. Her nurses Osorio, Reinier, Niurka… Her CNAs Ivanna, Rosita, Osmara, Mayra… Gloria, her case manager, thank you for helping us with the procedures. The cleaning girls. The Respiratory team. I would like to add that her room was very clean and comfortable. Thank you for your empathy, love and care. You all are very special.
Yany A., thank you for your kind words and this wonderful review! We're happy you found our staff to be so supportive during your experience here at St. Catherine's West Rehabilitation Hospital. We are happy to pass along your comments to the team, have a fantastic day!
Fantastic experience: Thank you for all you help. Special Thank you to Ray, Marcela, Aura and Beatriz. Gracias!
Clara Perez, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Gracias, al Ray de la terapia, Alberto, Aaron y el equipo entero de hospitale.
Gracias por su amable comentario; ¡Nos complace transmitir sus comentarios al equipo de St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Gracias, Michelle, Marcela and Aaron.
Gracias por sus comentarios.
Fantastic experience: Gracias al equipo entero de terapia.
Gracias por tomarse el tiempo de dejarnos saber sobre su experiencia y sus amables comentarios; ¡Nos complace transmitir sus comentarios al equipo de St. Catherine's West Rehabiliation Hospital!
Fantastic experience: Gracias, Bárbara, Michelle, Sorrel y a yo sigo siendo El Rey.
Gracias por sus comentarios, se los haremos llegar al equipo de St. Catherine's West Rehabilitation Hospital.
Fantastic experience: Gracias Marcela y el equipo entero de terapia.
Gracis por sus comentarios!
Fantastic experience: Thank you to an awesome therapy team
Zdr “sonia” 58, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Gracias a Aura, Barbra, Lianette y el equipo entero de terapia.
Gracias por compartir su experiencia mas reciente con nosotros. ¡Le transmitiremos sus lindos comentarios al equipo!
Fantastic experience: So I was admitted after my left hip replacement recently and I can honestly say I have no complaints! The nursing staff was very helpful during my stay and the physical therapy was amazing! I would love to personally love to thank Emma, Armando and Erin for you professionalism and help during physical therapy! I would definitely recommend this team to anyone that needs it! Thank you once again!
Hi Adrian Fuentes, thank you so much for your positive comments about St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Thank you to Director Ray and the entire therapy team. I appreciate all the hard work.
We appreciate your positive review about your recent experience with us!
Fantastic experience: Gracias a Ray y a su equipo de terapia. Gracias
Hola Caridad, gracias por sus comentarios.
Fantastic experience: Thanks to the therapy team for their professionalism and knowledge. I do recommend your services 100%.
Raul Bravo, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Me encanta el sevicio de este lugar
Negative experience: They don't care about patiente. Only the money from the insurance. My father after five days over there he was autorizer 2 hours daily of terapies. They only give him 30 minutes 2 days only.
Thank you for letting us know about your recent visit to St. Catherine's West Rehabilitation Hospital.
Fantastic experience: Thank you to Barbie,Norman, Ray El Director and the whole therapy team.Gracias
Rita Torres, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Thank you Alberto, Marcela and Norman for your amazing work. I have regained my independence!
We appreciate your positive review about your recent experience with us!
Fantastic experience: To Marcela,Michelle and the entire therapy team Thank you. I have regained my independencia.
Thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Negative experience: !BEWARE! The therapist and (some) staff seemed to genuinely care for my mother, and my mother did make decent progress. Unfortunately, this is where the good things stopped. The administrators continued to push for my mother’s discharge after issues with the insurance which is understandable. However, the facility did a VERY poor job of making sure my mother was ready for discharge. Due to the facility’s negligence, my mom sustained a fall one day after being discharged and had to had to re-enter the hospital. I had several conference calls where I was threatened they would “escalate” things and being accused of not being a team player, but I had at least 10 emails which went ignored. In addition, their physical therapy assistant falsified an incident report and after I brought up the concern multiple times, no one looked into the matter further. The appeals made through the insurance are based on the accuracy of the medical and if something as simple as an incident report was falsified, I have very little confidence in the rest of their documentation. After trying to resolve the issue civilly, I had to resort to filing a complaint with the facility’s regulating agency, AHCA. DO NOT BE FOOLED BY THE NICENESS ON THE FRONT END.
Fantastic experience: Tremendo equipo de terapia. Excellent attention y profesionismo.
Gracias por tus comentarios! Nos complace saber que tu estadia en St. Catherine's West fue satisfactoria.
Fantastic experience: Excellent therapy provided by Albert & Aaron. They’re both an asset to your company.
Dulce, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Fantastic experience: My mom was recently here and the service provided was outstanding at thos place. My mom received treatment from Marcela and Michelle and my mom's improvement was noticeable. Also the medical director Ana Martinez made us feel at ease as my mom's surgery was already scary on it's own so ensuring that her recovery place was a good was a must. Also rooms are really nice and the staff overall is very professional.
Ernesto Askme, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Thank you Therapy team. You guys are A+
We appreciate your positive review about your recent experience with us!
Fantastic experience: Excelente therapy! Natalia, Wilson,Alberto, Aaron, and the entire rehab team was great.
Norma Betancourt, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Fantastic experience: Hello, l want to thank the therapists that help me so much while l was recuperating after my surgeries.Thank you Aron, Marcela and Wilson for all the help that l received. Great job.I’m very grateful.
Gilberto Lopez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at St. Catherine's West Rehabilitation Hospital.
Fantastic experience: Wilson & Michelle were amazing.
We appreciate your positive review about your recent experience with us!
Fantastic experience: Me llamo Ileana Hernandez estuve hospitalizada del 14 al 27 de abril fui recibida y atendida por un colectivo maravilloso en verdad no tengo quejas alguna Quiero mandar un saludo para la enfermera Rosita y su asistente rosita que nos despedimos con lágrimas en los ojos unas personas muy dulces y un trato esmerado Además quiero mencionar a la terapista Marcela y Olga que me ayudaron muchísimo en mi rehabilitación con el esmero que lo hacían en fin todos me ayudaron con tremendo amor y cariño En fin para toda esa gran familia muchas felicidades y que sigan alegrando el bienestar ha todo aquel que llegue allí y lo necesite Se despide Ileana Hernandez habitación 217
Nos agrada saber que estas satisfecha con el cuidado y la atencion que recibiste en St. Catherine's West Rehabilitation Hospital. Nuestra prioridad es proveer el mejor cuidado posible a nuestros pacientes y es bueno saber que esa fue tu experiencia. Gracias por tus comentarios!
Fantastic experience: This is easily the best rehabilitation in Miami. The dedication of everyone to help the patient is a vivid testimony of the Christian Catholic faith of this institution.
We appreciate your positive review about your recent experience with us!
Fantastic experience: Mom spent 2 weeks here after her knee replacement surgery and super impressed with the care, staff, and cleanliness. The staff is kind, patient, and organized and therapist are top notch. Such a relief to know Mom was in such great hands. Thank you St. Catherine's!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Negative experience: Nunca limpian los cuartos,a veces la comida es pan con pasta,hay pocos equipos para las terapias, pocos terapistas,te bañan si les dices, hay poco aire acondicionado etc,etc,no lo recomiendo y pocos trabajadores son amables,muy pocos.
Gracias por sus comentarios, Yael. Lamentamos que no estes a gusto con nuestro servicio y cuidado. Nos enfocamos en mejorar a diario.
Fantastic experience: My 80 year old mother came to this Rehab after an aggressive pneumonia that resulted in having her intubated for 5 days. After the intubation she was transferred to St Catherine for rehabilitation. I have nothing but great things to say about this place. It’s clean , organize, employees are engaged and responsible. They treat the elder with care, empathy and love. Gloria the social worker is amazing. My mother was able to leave home after spending eleven days in St Catherine walking with minimal support. She was able to go to the restroom and walk about her room from the excellent Rehab and service received in this Center.
A Mon (amon), thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Negative experience: Hace muchos años mi padre estuvo en este centro y era una maravilla.Hoy 11/08/22 está nuevamente en este lugar y nada que ver.Que suciedad y las ENFERMERAS lo que nunca imaginé la mala forma ,actitud y falta de ética profesional.Solo una señora es lo más amable y atenta que es una asistente que es un amor.Si no fuera la necesidad de mi padre y que no puedo escojer no lo hubiera traído aquí.Es una pena que tanto cambio este lugar pero pueden arreglar esto si toman las medidas necesarias y emplearán personal que si les guste hacer este trabajo
Lisa, lamentamos mucho que no hayas tenido una experiencia satisfactoria con la atención y el cuidado que recibió tu padre en St. Catherine's West. Tomamos cada oportunidad para mejorar nuestros servicios siempre poniendo como prioridad la atención y el cuidado a los pacientes. Nuestros mejores deseos para usted y su familia.
Fantastic experience: By mid September of 2022, my wife, Rogelina Jacomino, was sent here after a hip replacement. They were so kind and proffesional! They gave her the self confidence she needed. We owe them so much, doctors, nurses, therapists, the housekeepers, everybody! Thank you so much Saint Catherine's people!
Thank you for your feedback, Luis!
Negative experience: Very disappointed with St. Catherine West . Be very aware that if you need any issues resolved you will not be able to speak with anyone you will be leaving messages but nobody returns calls or solve your problem.
We would like to know about your experience at St. Catherine’s West Rehabilitation Hospital and the reason for your 1-star rating. Please reach out to us at [email protected]. Thank you!
Fantastic experience: Excellent facility, very clean and comfortable for the patients and visitors. The staff is very friendly and take and excellent care of my aunt during her stay. I'll definitely recommend St. Catherine's West for your loved ones.
Thank you for your feedback, Jennifer. We are glad to hear your aunt received top of the line, quality care from our excellent healthcare staff. Our best wishes to you and your family!
Fantastic experience: Rosa, the front desk Receptionist is one of the most caring, respectful and dignified gatekeeper that I have ever met. Her level of professionalism is admirable especially working in an health care organization.
Hi Lurean, thank you for taking the time to leave us this review and your kind comments about Rosa. We will pass along your message to her. Our best wishes!
Fantastic experience: Great service. The nurse are excellent. The place is super clean.
Ingri Leyte-vidal, thank you for your kind review; we are happy to pass along your comments to the team here at St. Catherine's West Rehabilitation Hospital!
Negative experience: Consideró que un lugar como este es para que las personas estén bien atendidas No que las dejen orinadas y la comida a un lado Y el personal que trabaja asistiendo a los pacientes pasan todo el tiempo Muchos pacientes y poco trabajadores
Hi Milagros. We would like to know about your experience at St. Catherine’s West Rehabilitation Hospital and the reason for your 2-star rating. Please reach out to us at [email protected]. Thank you!
Fantastic experience: The staff here is incredible! Special thanks to each nurse that have dealt with my father Armando Rodriguez. They are all have been wonderful.... just to mention one of them Mrs. Osorio is an angel... the care givers are extraordinary as well. Very patient. I also want to thank the case manager Gloria. She has been very patient with the case of my dad, even thought I keep asking questions due to how worry I am about his conditions, Gloria has always been helpful and patient. At the same time, Dra. Hurtado and the physical therapy staff are all great; always pushing my dad to do his therapy even when he is not feeling it due to his many conditions. If my father did not have this facility to recover after a stroke, we would be totally lost. Thank you each and everyone of you for your patience, care and dedication. My family will forever be grateful to all of you! :)
Daiyana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at St. Catherine's West Rehabilitation Hospital with the care of your father. Thank you, and have a fantastic day!
Fantastic experience: My mom was at this facility to recuperate after a right MCA stroke she suffered in August 6th 2021 . She did improve extensively the 28 days she was here. I owe this to the amazing nursing and physical therapy staff at St Catherine’s. I rarely leave reviews but thought this place deserved its merits. I was there everyday for 4-6 hours and saw many of the areas and how the staff conducted their business. Nursing staff: The nursing staff was amazing. They were extremely attentive and always went the extra step for my mother. They would make her laugh. Sit with her and talk when we weren’t there. My mom was In room 317. So I want to give a shout-out to all those nurses that took care of her day after day from mid- August to the end of September!! We will forever be grateful. Physical therapy staff: The physical therapy team is too tier. My mom was seen by the same team for her stay. Jennifer and Marcela were her physical therapy staff Maggie and Vanessa were her occupational therapist Diana and Nadya were her speech therapist They went to incredible lengths to get My mom to as close to her self pre stroke. What I loved is that my mom saw the same therapist for her stay. They were really able to track her progress and help her improve. By the end of her therapy. She was moving her left leg ( which was paralyzed from the stroke). Went from being nonverbal early August to speaking and eating by mouth by the end of her therapy! Still improving everyday. Even though the road to recovery continues, They truly made the difference!! Rooms and facility Mom had a private room and was always clean. Physical therapy is in the first floor amd the had a state of the art facility. Excellent cleaning staff To everyone that was involved - thank you for caring for my mom Cary. We are forever grateful!
Thank you for your review, Sergio. We are so glad to hear you were happy with your mom’s experience at St. Catherine’s West Rehabilitation Hospital. Our wonderful staff and team of healthcare professionals are committed to providing quality, patient-centered care. Wishing you all the best!
Fantastic experience: This place is the best!! so clean! nurses are outstanding! warm, caring, friendly! always returning the calls!! I was impressed with the quality of this facility! Well run! 5 star to management, owner, and staff!!
Thank you for your review, Romanta. We are so glad to hear you were happy with your experience at St. Catherine's West. Our wonderful staff and team of healthcare professionals are committed to providing quality, patient-centered care. Wishing you all the best!
Fantastic experience: Quiero agradecer infinitamente a todo el personal de trabajo de esta institución, especialmente a sus Doctores, Teraphistas, enfermeras, trabajadoras sociales y personal de limpieza que hicieron posible la recuperación de mi Cuñada MAYRA FLORES, gracias, gracias, gracias, DIOS BENDIGA este gran equipo de trabajo.
Gracias por su comentario Maria. Nos complace saber que su cuñada recibió un cuidado de excelencia. Nuestro personal y equipo de profesionales de la salud están comprometidos a proporcionar atención de calidad y centrada en el paciente. ¡Le deseamos lo mejor!
Fantastic experience: Mi mama estuvo 2 semanas en el centro ,la mejor experiencia de enfermeras, terapistas ,la dr Hurtado ,gracias a todos x brindarle la mejor atencion y cuidado a mi madre ♥️
Hola Zulaime. Gracias por su comentario. Nos agrada que haya tenido una experiencia maravillosa en St. Catherine's West Rehabilitation Hospital y que su madre haya recibido un cuidado de la mas alta calidad que es siempre nuestra meta. Nuestros mejores deseos para usted y su familia.
Fantastic experience: This place has been providing wonderful service to my grandmother. The place is immaculate and very well organized and run. The staff is very personable and professional. Although I can’t wait for my grandmother to be home soon, it’s comforting to know she’s well taken cared of.
Thank you for your feedback, Harold. We are happy to hear your experience has been top notch! Our best wishes to you and your grandmother!
Negative experience: BEWARE of DR. Yurisan Rios...My grand-mom was here for no more than 10 days and was only seen 1 time by this doctor and was transferred to Palmetto hospital after coming from Memorial West. You would think they would send her back to the hospital she came from but obviously like many other places they go by what is convenient to them. Even after speaking with family members requesting to send her back to the hospital she came from. Now her care is delayed because records need to be sent back and forth. I was recommended this facility from a family member that was here before but as you can see, not everyone will receive the same experience. The only helpful person here was Nurse Webb. 10/02/2020 - My grandmother passed away 09/23/2020
Sarah, We are sorry to hear of your grandmother's passing. We have on record that we contacted the designated person to make decisions for your grandmother and she agreed on her transfer to the closest hospital. There was no arbitrary decision made either by our staff, the MD, or his representative, on the patient's transfer to the acute care hospital.
Fantastic experience: It’s a place I probably would have never wanted to review as it brings sorrow to me to know a loved one is ill and here. But the love I felt and peace upon arriving was overwhelming and I am compelled to share the experience. A family member was brought to the facility. My mom was visiting for the new year and the visit aligned with her stay. Upon arriving a photographed the entrance to show my daughter in a quick text we had arrived. Then when we were entering I could help notice the water fall and when I approached it realized the etched saint. We entered the lobby and were greeted and registered. We made it to the room we were welcomed by nurses and staff. Our interactions where more impressive when the team of nurses and doctors came to evaluate the person we were visiting. So here is what I saw... compassion, love, and respect. I was in a state of peace knowing that there’s a chance this family member may not recover from his illness what a beautiful place for his family to be greeted and embraced with. As I looked around the room I couldn’t help but to find peace in the hints that they are not alone in this journey and the blessings they are surrounded with. Just felt I had to share because there are so many places they could have been at and it seems this one was peaceful and just perfect for them.
Thank you for your review, Francie. We are so glad to hear you were happy with your experience at St. Catherine's West. Our wonderful staff and team of healthcare professionals are committed to providing quality, patient-centered care. Wishing you all the best!
Negative experience: My mother passed away here. She was in home hospice and was admitted due to pneumonia. She was fine the night before I left her the next morning they called me to tell me she was unconscious. They told me they gave her Ambien so she can sleep. 48 hours later she was gone. This place is not a rehab. If your loved one is in hospice care and ends up here. They do no do palliative care!!! They speed up the process. They did the same thing to my friends mother. Beware of leaving your relative alone because if you leave them alone they speed up a process that should be natural. Very upset
Madeline, Our thoughts and prayers are with you and your family at this difficult time of loss. Our hospice provides palliation of symptoms for patients at end of life, whether they are at home or in our In-patient Care Unit. While we cannot reverse the disease trajectory associated with terminal illness and a limited prognosis, we do provide comfort care and symptom management. This care has no intent to hasten death. In fact, our aim is to extend quality of life. Our Medical Director will be happy to discuss with you the specifics of your mother’s care and medications she received to address all questions or concerns you have. We welcome your feedback and input. Please feel free to contact Dr. Romanello, Medical Director, or a member of our Clinical Leadership Team at 305-822-2380 or [email protected].
Fantastic experience: I highly recommend this place my mother is here the service is incredible
Thank you for your feedback, William. We are glad to hear you are happy with your mother's experience at St. Catherine's West Rehabilitation Hospital. Our wonderful staff and team of healthcare professionals are committed to providing quality, patient-centered care. Wishing you and your mother the best!
Fantastic experience: Muy buen centro de rehabilitación,buena limpieza,excelente atención médicos,enfermeros y trabajadores en general,mucha amabilidad,educación,alimentación balanceada a su gusto y con opciones de escoger con un snack por las noches,las monjitas muy amables y cariñosas, las terapias excelentes y con mucho profesionalismo ,mejor lugar creo que no exista en Miami
Hola José. Muchas gracias por sus comentarios. Nos complace saber que su estadía en St. Catherine's West Rehabilitation Hospital fue agradable y acogedora. Nuestro personal y equipo de profesionales de la salud están comprometidos a proporcionar atención de calidad y centrada en el paciente. ¡Le deseamos lo mejor!
Fantastic experience: My dad is finally resting comfortably. Pleasant appearance. Not like Vitas which resembled a morgue.
Thank you for your feedback, Anjeanette. We are glad to hear you are satisfied with the quality of care at St. Catherine's West Rehabilitation Hospital. Our wonderful staff and team of healthcare professionals are committed to providing quality, patient-centered care. Wishing you all the best!
Fantastic experience: This place is excellent. The building is new, very clean and all the staff is very kind and professional. Always on top and help with everything needed.
Thank you for your review, Rudy. We are so glad to hear you were happy with your experience at St. Catherine's West Rehabilitation Hospital. Our wonderful staff and team of healthcare professionals are committed to providing quality, patient-centered care. Wishing you all the best!
Fantastic experience: My mother was in IPU from April 8 until April 22 when she passed away. During that time the staff was extremely attentive. I interacted regularly with nurses Ines, Maria, and Gizela, all very professional and helpful. The Chaplain with her sweet song and prayer was always very soothing. The room was private and everything was clean and orderly in the room and the facility in general. Mom was bathed in her bed regularly and cared for properly. I saw nothing at the location that would make me rate it anything less than a 5 star.
Dear Sylvia, We are very sorry for your loss and thank you for your feedback. We are glad to hear you were satisfied with the care your mother received at St. Catherine's West Rehabilitation Hospital. Our wonderful staff and team of healthcare professionals focus on providing each patient the supportive and quality care they deserve. Wishing you all the best!
Fantastic experience: Great staff . Alot of personal attention.
Hi John, Thank you for your feedback! We are so glad to hear you were happy with your experience at St. Catherine's West Rehabilitation Hospital. Our wonderful staff and team of healthcare professionals are committed to providing quality, patient-centered care. Wishing you all the best!
Fantastic experience: I am an employee as well as a outpatient
Negative experience: El peor lugar donde puedas llevar a tu familiar para rehabilitarse..No lo recomiendo en lo absoluto. No quiero ni pensar lo que pueda pasar con alguien que no tenga familia al tanto.
Negative experience: My 42 year old cousin is dying after a 3 year battle with cancer and the nurses from this hospital (specifically Claudia and Carlos) have had ZERO empathy for her. They have left her soaked in urine, have left her without a bath for days, and have been rude to our entire family that is suffering from this tragedy. I have witnessed first hand how they have stripped my cousin of any dignity that she has left as she is dying. I would NEVER recommend this company to anyone. Please do not leave your loved ones in their hands. PLEASE NOTE: This review is specifically regarding the case manager, Carlos, assigned to my cousins care in her home setting and Claudia, the head nurse at St. Catherine’s hospice hospital. Carlos did not have any empathy. Carlos did not bother to assist the patient with her bowel routine. My family was aiding her with suppositories and dis impacting, which is the nurses responsibility. The nurses would show up three to five hours after they were called to the house for crisis and did not provide continuous care. Claudia did not help my cousin when she was in need of a catheter for urination. My cousin was complaining of lower abdomen pain and Claudia did not contact the doctor for the foley catheter. With the exception of Claudia, the head nurse, the nurses in the actual hospital facility were professional and kind. They handled everything with efficiency and urgency and were excellent with providing good care. They were also very comforting to me and my family during a very difficult time.
Negative experience: If I could give this place NO STARS I would. My father in law had cancer and after his surgery at Jackson Memorial Hospital, they sent him to St. Catherine's West Rehabilitation Hospital because they said in Jackson Memorial that there was nothing else to be done. So they had Raul, from hospice from this place to come in and speak with us. Now, this isn't my first rodeo! When my grandfather a few years back was put in hospice he was there until the very end, until he passed away. Now, here, they told us that he was going to be there to make him comfortable and have his own private room with a twenty four hour nurse taking care of him. So we agreed to tranfering him there and guess what!? Everytime we would get there they would say that he was eating and that he was doing pperfectly fine and 20 days later without our concent they discharged him and less than 24 hours he passed away. When they discharged him they said that they were going to have a nurse from this place go twice a day to the house to take care of him and the nurse never showed up! Don't waste your time or your loved ones life on this place! It's ALL a lie!
Fantastic experience: I got a very quick response from this facility about my Mom's case. Thanks for your help.
Fantastic experience: Great and clean place
Fantastic experience: Rosa great nurse and Marjorie was very humane with my daughter's mother in law Rosalina. We are very very happy with yhe competent attention at St katherines. We can't express how much we appreciate Dr Feliz and Gloria the cade manager as well. The grounds are beautiful and the private suites are second to none fantastic ! Nurse lovely yes that's her name was also hepful
Fantastic experience: Excellent services from every one we have encountered.
Fantastic experience: My name is Norma Oris, and I consider this center a very deserved 5-star facility. My husband was there from June 12th through June 28th, and he received an excellent service from all the doctors and nurses, but I would like to name two nurses assistants Rosario Cueto and Madelin Perez, who were exceptional with my husband and me. They showed a high quality care service that a person needs. I would like to say that there was something negative that I did not like; the food provided there is not as good as it should be. It doesn't provide the nutrients that a sick person needs and it for sure needs improvement. Everything else (facilities, bathrooms, rooms) is tidy and very nice.
Fantastic experience: Este es el mejor Centro en todo Hialeah y Miami punto final De historia. Mejor que cualquier Centro en Hialeah definitivamente. Servicio superior. Me encantan Las monjitas que visitan a mi suegra diariamente y Las enfermeras son educadas no como Las De Los demas centros que uno se pregunta en donde revalidaron su titulo. No hermana es enfermera y les digo ...busquen Este Centro primero. 5 estrellas porque 10 no existen
Positive experience: Excelente lugar medicos enfermeras limpieza buen trato
Negative experience: Para mi este centro de Rehabilitacion no tiene ni una estrella el personal no está capacitado para cuando ingresa una persona con alzheimer no saben lidiar con la enfermedad no hacemos nada con que el piso este limpio si los enfermos los dejan dos y tres horas orinados y con caca y lo puedo decir de muy cerca pues paso con mi madre ,hace dos días que su bata de dormir hubo que botarla Hoy a las 9.30 pm fue cuando la acostaron la sacaron de la silla de ruedas .Porque supuestamente sólo habían dos empleadas para una sala completa. Yo particularmente no lo recomiendo. Sinceramente
Positive experience: Hola Espero Que MI PRIMO TENGA La Tranquilidad Que Se Merece En SUS Últimos Días
Positive experience: B+ | The care center here is fantastic, my nurse friends is applying to go here, so it also holds value to the community respectively.
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