Optimal Physical Therapy Solutions
Information about Optimal Physical Therapy Solutions
79109, Amarillo
Opening hours
- Monday: 7:15 AM – 6:15 PM
- Tuesday: 7:15 AM – 6:15 PM
- Wednesday: 7:15 AM – 6:15 PM
- Thursday: 7:15 AM – 6:15 PM
- Friday: 7:15 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Optimal Physical Therapy Solutions was created to bring a higher quality of patient care to Amarillo, Texas and surrounding areas. We are located at 6801 South Bell Street, Suite 1400 in Amarillo, TX. Our phone number is 806-355-7633 and our fax number is 806-355-7644. You can also find us online at ptpartners.com.
Our comment from PhysioFinder.net about Optimal Physical Therapy Solutions:
Optimal Physical Therapy Solutions is renowned for its exceptional care and dedicated staff. Patients consistently express their appreciation for the friendly and professional atmosphere they encounter, making each visit a positive experience. Many users highlight the knowledgeable therapists like Patrick and Kyndal, who tailor treatment plans to individual needs, ensuring progress and recovery.
Feedback frequently notes the personalized attention and genuine concern the staff exhibits towards clients, fostering a comforting environment. With a focus on educating patients about their conditions and involving them in their recovery journey, Optimal Physical Therapy creates a supportive atmosphere.
- Excellent customer service from the front desk to therapists
- Clean and pleasant facilities
- Comprehensive therapy programs that cater to various injuries
- Strong emphasis on patient comfort and understanding their needs
While the overwhelming majority of reviews are positive, a few concerns have been raised regarding accessibility issues at the facility, particularly for patients on crutches. However, the management has addressed these concerns and is actively seeking to improve the experience for all clients.
Overall, Optimal Physical Therapy Solutions is highly recommended for anyone in need of physical therapy services, as they combine professionalism, empathy, and effectiveness to help patients regain their health.
Optimal Physical Therapy Solutions: Reviews
Fantastic experience: This physical therapy company is my favorite place to go when I need therapy! Most friendliest people!!
Fantastic experience: I actually enjoy going to Optimal! Everyone is so friendly and my therapist, Austin, is energetic, competent, compassionate and supportive!! Wouldn’t want to go anywhere else!
Fantastic experience: I highly recommend Optimal on Hillside if you need any PT done. The ladies at the front were very friendly and their staff is AMAZING!!!!!!
Fantastic experience: Love the personal care that I received from Austin. He very much listened to my concerns.
Fantastic experience: Friendly, attentive to detail, flexible in scheduling
Fantastic experience: They are compassionate, on time, and in a good location for Southwest Amarillo.
Fantastic experience: Total Knee Replacement on Nov. 1! Not going to lie, it was brutal at first. Austin at Optimal Therapy has me up and going beautifully 5 weeks later. I am measuring 124 degrees, and he continues to help me reach my goal. My second time here, and I’m happy. Keep us the good job.
Fantastic experience: Excellent care. Highly recommend!
Fantastic experience: My therapist is very knowledgeable and experienced. I feel she is truly trying to help me. I would recommend Optimal Physical Therapy Solutions!
Fantastic experience: Thank you to all the staff at Optimal Therapy. A great place for rehab. They were great when I had my knee replaced and Kyndal was a great therapist. This time Dr Mickey was excellent in helping me with some pulled muscles. Thank you Dr Mickey and staff.
Fantastic experience: Went for treatment of lower back pain and found relief quickly doing the prescribed exercises to stabilize my hips and strengthen my muscles
Fantastic experience: I've had therapy at 3 other places, and I honestly feel Optimal has given me the best results. This is my second time to use them, and I'm very pleased.
Thank you for choosing us twice! We appreciate you taking the time to leave a review!
Fantastic experience: Friendly and professional
Fantastic experience: Caring and professional staff! I’m learning some new each week to utilize at home and the program is wonderful!
Fantastic experience: Great customer service from the front desk to the therapists. If you need PT, this is the place to go!
Fantastic experience: The staff is welcoming and supportive of your treatment. They explain your therapy and what it will accomplish, the facility is very clean and a pleasant place to go to.
Fantastic experience: Coming from a person that never believed in Physical Therapy prior, “always looked like they were creating pain”, I am now a believer in Physical Therapy as I hurt my back and my doctor highly recommended PT. The staff at Optimal Physical Therapy were so caring, professional and really made you feel they cared. They discussed how they will do their work and depend on me to help them along the journey. I will recommend Optimal Physical Therapy to anyone and everyone that should unfortunately require PT. I’m very please with my progress!!!
Fantastic experience: Great people.
Fantastic experience: The staff at Optimal are fantastic- always helpful and kind! Thank you for your help, Optimal!
Fantastic experience: Great facility and staff and especially Evelyn Villareal my physical therapist for being compassionate and dedicated to my person to help me to feel better on this journey, thank you for taking the time to listen and understand for all that I am still going through we are still in the process for a full recovery but I am glad to see good results thanks again for your professionalism and kindness see you on my next appointment
Fantastic experience: I've used the Bell St. location for two separate injury events. The PT staff never disappointed. Very professional and knowledgeable. Both injuries were rehabilitated and fully recovered. Awesome group. Highly recommend.
Fantastic experience: Wonderful staff.
Thank you, Nathan!
Fantastic experience: My 9 year old daughter has a long-standing back issue resulting from a rear-end hit-and-run collision five years ago. We have tried a back specialist, two chiropractors, and many other approaches. Due to the ongoing pain and the somewhat traumatic chiropractic experiences, she carries a ton of anxiety about her back problem and any treatment of it. Patrick is exactly who she's needed--I wish we had found him earlier! He's worked with her in a kind, gentle way, keeping her smiling while working through the issue. She does not fear her appointments and happily cooperates with him. I highly recommend him!
Thank you for taking the time to review us!
Fantastic experience: Great job of dealing with my whiplash!! Jessie does such a great job of releasing the tightness and pain!!
Fantastic experience: The Phyiscal Therapist I believe are hand picked from the best of the best. They are extremely knowledgeable to catch other existing problems while working with you and try to help through physical therapy to work on those issues. The staff is friendly and very understanding.
Thank you for the kind review, Lisa. We appreciate you!
Fantastic experience: I’ve always used Optimal Physical Therapy anytime my Doctors want me to have therapy. Whole staff is very welcoming and professional. I wouldn’t go anywhere else. Very satisfied each time I’ve been there.
Fantastic experience: Nice place and people. If I need PT again, I would definitely call Optimal.
Fantastic experience: Physical therapy was new to me when I referred to Optimal Physical Therapy Solutions by my doctor for knee problems. I didn't know what to expect and was apprehensive about the center and the care they would provide. I was pleasantly surprised by the very attentive and supportive staff starting with the personnel at the receptionist desk—first impressions start there. My physical therapist walked me thru each exercise ensuring I understood the reason for the activity and I could work at my own pace as I built up stamina. I'm now in my third week and I find myself looking forward to the sessions and enjoy the challenges of regaining strength in my once "banged-up knee." I was never much of a believer in the benefits of PT. But in less than seven 30-minute sessions, I can feel the difference and I'm optimistic I'll be entering 2023 at a full gallop—mentally and physically. Thank you, Optimal Physical Therapy Solutions, for getting me back on my feet and giving me the confidence to keep moving.
Fantastic experience: I have had excellent help from Optimal Physical Therapy Solutions. Each care provider has taught me something useful.
Fantastic experience: Great atmosphere, friendly staff and excellent therapists! I highly recommend Optimal Physical Therapy Solutions!
Fantastic experience: Staff is friendly, helpful and professional. The therapists are knowledgeable, professional and friendly. I would recommend Optimal Physical Therapy to anyone! They are the best!
Thank you for the kind review, Karen!
Fantastic experience: The folks at Optimal are always prompt, courteous and efficient. They are very friendly, and Austin does a super job.
Fantastic experience: The therapist is knowledgeable and efficient as well as friendly.
Thank you Susan! We appreciate you!
Fantastic experience: Austin is the best!!!
Thank you for the kind review!
Fantastic experience: I am extremely satisfied with the therapy I am receiving
We're happy to hear that. Thank you for taking the time to leave a review!
Fantastic experience: Great People who know their business and take care of your problem.
Thank you for the kind review!
Fantastic experience: Everyone is wonderful. They seem to like their work and it adds to the comfort and trust for the patient. Very friendly and knowledgeable! Compared to other places I’ve been to - Optimal is the BEST!!!
We're so happy to hear that you had such a great experience at our clinic. Thank you for taking the time to leave a review!
Fantastic experience: I am working with Daniel for Neck pain. He is very knowledgeable and is doing a great job. When he is working on my neck and showing me exercises to do, he is focused on me and not watching the clock to see when the next patient is do in. From what I have seen, the staff and other therapists are equally involved with their clients.
Thank you for the valuable feedback. We're grateful to be a part of your recovery!
Fantastic experience: The whole staff from the secretaries to the therapist are kind and caring. Patrick was knowledgeable and informative and guided me to surgery where I finally found relief from my chronic pain. I am grateful for the guidance and quality physical therapy I received at Optimal. Thank you!
Thank you for the kind review, Jamie!
Fantastic experience: Such a great place, friendly and do all they can to get you back to where you need to be with your health. Excellent place to go.
Fantastic experience: This is a great place. I've had several PTs in my life and Patrick was definitely the most knowledgeable and best one and is super nice. Front desk personnel also very nice, just all around excellent service. I almost miss going to PT haha.
Thank you for the feedback! We appreciate you!
Fantastic experience: All the personnel were friendly, professional and the therapy effective. Pleasant surroundings and the building was easy to get to with plenty of parking. I highly recommend them.
Thank you for the kind review!
Fantastic experience: I've been seeing Jennifer at Optimal Physical Therapy for about 6+ months. I have a herniated disc in my neck as well as shoulder and other neck issues form my line of employment. I cannot believe how far I've come in getting relief from my pain and stiffness. I highly recommend Optimal for all of your PT needs!
We're so glad that we were able to help you! Thank you for taking the time to review us!
Fantastic experience: All the staff are nice and caring. Plus my pt is always on the spot on finding what is wrong with my problems and helps with correcting them. Would definitely recommend to all my friends and family!!
We're so glad that we've been able to help you. Thanks for the kind review!
Fantastic experience: Patrick is very knowledgeable and compassionate. The staff of professional and courteous. Highly recommend!
Thanks for the recommendation!
Fantastic experience: Kyndal helped me and was careful with anything we did. She also saw that I potential mid-upper back issues that would require more follow up from regular Doctor. Kyndal Davis is awesome and knows her stuff! If I need more therapy, I hope she is the one I get!
Thank you for the kind review, Shane! We think Kyndal is pretty great, too!
Fantastic experience: Great people. I only went one time and then to the Hospital with Covid
We're sorry to hear that! But we're glad you had a positive experience at our clinic. Thank you!
Fantastic experience: Great office, great service, above and beyond PT
Thank you for taking the time to review us!
Fantastic experience: Optimal Physical Therapy was a very good experience for me. Everyone was very nice and helpful. Patrick, my therapist is awesome! Took time to ask me about my reason for going, very knowledgeable, and most of all he made me feel very comfortable. After going to physical therapy for 2x with him, most of my hip pain as gone but I'm still experiencing neck discomfort.
Thank you for the feedback, Candy! We appreciate it!
Fantastic experience: At 80 yrs. old, I have had need for Physical Therapy at Optimal Fitness a number of times ~ for Rotator Cuff Repair and 2 Knee Replacement’s. I am thankful for the Professional care that I have received that has helped me have full recovery! Bob instructs me with challenge and encouragement.
Thank you for continuing to trust Optimal with your physical therapy needs! We are grateful for you!
Fantastic experience: My treatments for pelvic misalignment and lower back problems by Atetta Pitre was exceptional. The treatments helped greatly. She exhibited exceptional knowledge of the factors involved and how to fix them. Her instructions and guidance were very clear and helpful. She was always willing to answer all of my questions. She also gave my home excercises that were clear and helpful, with regular feedback. The entire organization seeme to be very well run - calm businesslike manner, accurate scheduling, billing, etc. I would recommend them to everyone, and will certainly request Aletta if I need physical therapy in the future. Bill Harris
Thank you for taking the time to review us!
Fantastic experience: OPTS was very good at what they do and try to accomplish. The staff was very nice and friendly, making sure all new safety rules were followed. The business area was close to my home and work, didn't take long to get to, convenient. I will continue using OPTS.
Your safety is our priority. We are grateful that you will continue to use Optimal. That is a great compliment.
Fantastic experience: From the first day to the last, my experience at Optimal Physical Therapy was 5 star. My therapist, Kayla Wright, was professional and courteous. I made significant improvement due to her diligence. The entire staff was very helpful in scheduling appointments and answering questions. I would definitely recommend Optimal to family and friends.
Thank you for taking the time to review us!
Fantastic experience: My experience at Optimal PT has been very positive and I would highly recommend their services. My therapist, Patrick Pitre, is extremely thorough and listens to your concerns and physical issues. While consistently busy, my appointments always started on time. All of the staff are very friendly as well.
Reid, your comments are greatly appreciated. We do our best to be punctual and we’re glad you noticed. Thank you for choosing Optimal!
Fantastic experience: I have been extremely pleased with my physical therapy at Optimal Physical Therapy Solutions. After only two visits I have seen improvement in my condition. My physical therapist is knowledgeable, competent, and personable. She takes time to listen and to offer helpful feedback.
We're so glad that we were able to assist in your recovery! Thank you for taking the time to review us!
Fantastic experience: .Technicians at Optimal Physical Therapy Solutions have really been exceptional in helping me regain use of my right leg after having a complete knee replacement. They are kind and understanding even while doing their best to promote the return to natural walking abilities. I highly recommend their techniques, as well as their attitudes, while accomplishing this process.
Thank you for taking the time to review us!
Fantastic experience: All of the office staff were very organized, efficient and friendly. The therapist was exceptional and so knowledgeable and understanding.
Thank you for taking the time to review us!
Fantastic experience: This place is amazing they listen to you and work with you so well. Austin and Carly was who I worked with and they didn't push me to do anything that I didn't feel comfortable doing and also had me stop when they noticed that I was over doing it. Great staff
Thank you for the glowing review, Christy!
Fantastic experience: The people at Optimal showed me right away that they really cared about my recovery. They weren't just "doing their job". They have a sincere desire to help you return to your physical condition before your need for therapy, or even better. Choose Optimal for your therapy if you can. You'll be glad you did. I am.
Thank you for taking the time to review us!
Fantastic experience: I always choose Optimal Physical Therapy. They are very helpful. I think that they are great.
Thank you for continuing to choose Optimal!
Fantastic experience: The only thing they need to improve is to make it easier to get in and out of the building. The doors are hard to handle when you're on crutches.
Thank you for taking the time to review us! Your feedback is helpful for us to ensure we are as accommodating as possible for future patients.
Fantastic experience: I did 7 months of physical therapy with Ashlee Crawford. It has turned my life around and I can do things again without being in constant pain.
Thank you for taking the time to review us!
Fantastic experience: After years of neck pain I finally found relief at Optimal Physical Therapy. I had tried other places in Amarillo with no improvement. Give them a try they're great.
Thank you for taking the time to review us!
Fantastic experience: Office personnel very kind,helpful,courteous and greet you with a smile. Physical Therapist Bob Ingham so very fantastic, listens to your issues,asks correct questions,sets one up with initial resolutions and at each session progresses to more resolutions to relieve pain and discomfort and movement. I am so very blessed to have this man’s expertise to see me and work with my issues.
Thank you for taking the time to review us!
Fantastic experience: When I first started going I was really bad to fall. My doctor recommended the Therapy. When I first started I was an 11 out of 28 . At the end of the sessions, I was much more in control of my movements can and of sitting and standing. The people I worked with were such a joy and very professional. I can not say how comfortable they made me feel at ease When I got finished It was like a whole new me. I recommend them with HIGH marks!
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Fantastic experience: I was very pleased with Optimal PT. The staff was very friendly and helpful. Kudos to my therapist Kayla.
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Fantastic experience: I went to Optimal Physical Therapy Solutions to treat a sports injury and received the best care ever. Camille is an excellent therapist. I highly recommend her and the rest of the Optimal team!
Thank you for taking the time to review us!
Fantastic experience: I was very pleased with the services provided at Optimal. Tricia Venhaus varied my therapy and increased the level of difficulty to move my recovery forward. She provided suggestions for home exercise. She especially helped me to see that I was progressing when I became frustrated. She was friendly and made the sessions comfortable and enjoyable.
Thank you for taking the time to review us!
Fantastic experience: Kayla Wright taught me so much about how to lower the risk of fracture to my osteoporotic lumbar spine. I am confident I will benefit from her training for a long time. She is super knowledgeable, and she was a great person to work with.
Thank you for taking the time to review us!
Fantastic experience: I had a second knee replacement in a year on the same knee and because my original accident was in the 70's iit was complicated. I was given great service and my knee is doing wonderful. My therapist listened to me and patiently worked with all theses issues. The support staff (front desk and students) were the best. Thank you all.
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Fantastic experience: I highly recommend Optimal Physical Therapy and will only request to be referred there in the future if needed. Was referred for one issue and quickly discovered I could be treated for another. Patrick Pitre patiently and professionally answered my never ending questions leading to a much more clear understanding of my physical issues. Not only was the end result a tremendous relief of pain in several areas, but the education about how to prevent future injury and therapy I can do to relieve the pain at home is priceless. I have had physical therapy after two whiplash injuries in the past and never received this quality of care. I've recommended to everyone I know.
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Fantastic experience: Staff was very nice and know exactly what they are doing! Amazing place to go if you are in need for physical therapy!
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Fantastic experience: I have been a patient at Optimal Physical Therapy for several issues and have always received excellent care. I feel my physical therapist knows me well and what will meet my needs to improve my strength and lower my pain level. All of the staff are very helpful. I recommend them to all of my friends when they need physical therapy.
Thank you for taking the time to review us!
Fantastic experience: I had a total knee replacement and optimal pt solutions was given to me as the place to go. I am not disappointed. They are very professional and helped me so much. They were always very kind and always had smiles on their faces. I would recommend this place highly.
Thank you for taking the time to review us!
Fantastic experience: Evan was amazing. His in-depth knowledge provided me relief after just one visit. At discharge I am currently 98% pain free and have tools to help when pain does arise. To provide a comparison, I was taking ibuprophen multiple times a day every day and was experiencing pain ranging from 5 to 8. I highly recommend Optimal and in particular even. As an additional bonus the office staff is extremely friendly, helpful and always on point paying attention to small details concerning HIPA and client privacy.
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Fantastic experience: These guys know what they're doing. They're so kind and understanding and incredibly helpful. I would definitely recommend them to anyone looking for physical therapy. Definitely five star service!
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Negative experience: Very poor experience. My insurance pays for 25 visits a year, but yet i was required to pay 100.00 dollars a visit. Staff was not helpfull about explaining their billing procedure.
We're so sorry to hear this and apologize for the delayed response. Your feedback is helpful is assessing our billing procedures and ensuring we're explaining benefits clearly in the future.
Fantastic experience: I was referred to Optimal PT for therapy for back pain during my pregnancy. The staff was always very courteous and knowledgeable. During visits with Aletta, I not only received treatment for the pain I was experiencing, but was also taught exercises and recommendations for better body mechanics to utilize in daily activity to improve my symptoms during pregnancy and thereafter. Once my condition stabilized, I was not expected to attend unnecessary visits, but instead, was told that I was free to call if I needed anything in the future. I was very happy with my experience and would highly recommend this facility to other patients!
Thank you for taking the time to review us!
Fantastic experience: I'm a repeat patient at this physical therapy clinic, because I was so impressed with my care after my previous surgery, that I couldn't imagine going anywhere else. These folks are kind, caring, and give a high level of personal service. I've been to other clinics where I was hooked up to a series of machines and had very little personal care, and Optimal Physical Therapy is NOT like that. I highly recommend this clinic to anyone needing physical therapy - including my mom, who has an appointment this afternoon!
Thank you for taking the time to review us!
Fantastic experience: I was told about this facility by a friend and they really liked it, so when my Dr asked where I would like to go for the PT that I needed, I told her I would like to go to Optimal. I had never received PT before so I was nervous about going. As soon as I walked in the door I was greeted with very pleasant receptionists and the same with my therapist as well as the other therapist there. They all cared and wanted me to succeed in my therapy. I had a sever trauma to my leg and the therapist that worked with me was very reassuring and patient with me. He would always listen to how I was doing. I reached the goal for my recovery and am very happy with how well I am able to do all the things I could do before the accident. Optimal is clean and pleasant and they are very knowledgeable. I highly recommend Optimal for PT therapy!
Thank you for taking the time to review us!
Fantastic experience: I have worked with Patrick Pitre and his staff on 2 different occasions, for 2 different injuries. One was a cervical disc issue, and the other was a shoulder issue. Patrick is extremely knowledgeable, takes the time to answer any questions you have may have, and is a pleasure to work with. I recommend them for anybody needing PT. Top notch establishment in every sense.
Thank you for taking the time to review us!
Negative experience: My father had a total knee arthroplasty about a month ago. Optimal Physical Therapy was less than optimal. Upon arrivng to the facility my parents were confused about where to enter, (there are no signs). On the ramp multiple pebbles scattered at the entrance. My Dad was concerned about falling. His therapist was rude, when my Dad asked questions she made him feel stupid stating, "I told you that when I saw you in the hospital" (as coming out of anesthesia, he should remember their conversations) I called the owner and voiced my concerns. She stated she would personally attend to the safety issue with the pebbles/stones. She added construction had occurred at the business next store, and that they didn't own the property, they only were renting. Even so, that is not excuse, for it is your ramp/entrance. The next visit, the pebbles/ stones were still there. My Dad contemplated bringing a broom and sweeping the area himself, to prevent "the older folks" from falling The following visit the ramp was still covered with stones, as my parents pulled into the parking space, staff ran out with a broom to sweep.
We are truly sorry you feel your father did not have the best possible experience. As a locally owned and operated business, we truly care about our patients. Safety is of utmost importance and we appreciate your feedback. We have a series of policies and procedures in place to ensure that our patients are safe. We take our patients' feedback into consideration when revising our policies, so thank you again for sharing your comments. After your call, we paid additional attention to the area where you saw the small pebbles and swept the area. Unfortunately, with the location of this ramp, the wind often brings new small stones onto the ramp, which is why we had our staff sweep before the appointment and on a more regular basis. We were very surprised to read your comments regarding our therapist being rude and we sincerely regret that her comments came across this way. As you mentioned during your call, your father has a choice when it comes to selecting a rehabilitation facility. We will continue to do everything we can to see that he has a great experience and that any concerns you may have are addressed.
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