Town East Rehabilitation and Healthcare Center

Experiencia fantástica: The staff is always friendly and welcoming and takes good care ou my uncle I really appreciate them.

Experiencia fantástica: Great place for my aunt!!!!

Experiencia fantástica: I met with Ms Bob she was professional, answered my concerns regarding son, very pleasant and above all she listen.

Experiencia fantástica: Very impressed on my first visit here! Staff was extremely friendly and so helpful on all questions we had about our loved one!

Experiencia fantástica: I was very impress of the surrounding, the politeness of the staff and overall cleanness

Experiencia fantástica: The employees are very nice and professional

Experiencia fantástica: The entire staff at your facility has always been nice respectful and greeted my wife and I with the smile thank you

Experiencia fantástica: The receptionist is a very friendly and helpful lady. I also went to the therapy with my friend and the people were very caring and wanting to help the patients.

Experiencia fantástica: I had a small group of residents this morning .. I Giving them coffee n greet them and getting to no them we did words puzzle

Experiencia fantástica: A very good experience on our first day. We got my Dad located and comfortable in his room. The aids came by to greet him in a generous manner as well as the dietician asking about his challenges and how could they assist to make eating a good experience for him. I was very pleased with the first day.

Experiencia fantástica: Hello everyone, today at Town East Village, I, Larry, a visitor felt so comfortable that my loved one, is and will be taken care of professionally, emotionally, physically and spiritually.....weather there or away.....I am comfortable with saying......"Town East Village, is an excellent facility for anyone's love one."

Experiencia fantástica: Clean and friendly environment

Experiencia fantástica: I dropped in today to meet with Jessica, the Charge Nurse and discuss upcoming clinicals planned for my LVN students. Not only was the facility top notch, bright and cheery, staff all smiling.. but Jessica was a delight and I’m so looking forward to bringing my students to learn from staff and care for the residents in a wonderfully supportive environment.

Experiencia fantástica: Everyone is awesome. Go above and beyond. Ms Brenda Lewis took my moms very, very dry skin and feet look great. Magical caring touch. Every soul that my mom and i encountered are very very special caretakers. I have had experiences with other facilities with other family members and town east trumps them all. She doesn't want to leave. My heart is full of appreciation

Experiencia fantástica: Town East Village is awesome i love how they taking care of my mother. She's only been there for 3 weeks they are amazing.

Experiencia fantástica: My 88 year old mom was in Town East Village for therapy 3 weeks. At first she was sad, not wanting to be there wanting to go home. By the third day she begin telling us how nice everyone treated her and that the food was good.Mom also shared her therapy work outs and how she felt better because they really took their time with her. Over all mom like the facility/staff and Jacqueline was her favorite. Mom stated Jacqueline was so sweet and had a very nice attitude with a smile so big when she came into the room. I am so thankful to GOD that it all worked out and mom was in good hands those 3 weeks. I am so grateful that it was clean and never ever had a bad odor when I entered the door, now thats was the plus for me.

Experiencia fantástica: I came to Town East Village from the hospital hardly moving. I am better. Your caring staff made the difference. Jacqueline, a CNA on Hall 400. She comes in at 2:00 pm. and Michelle the nurse on hall 400 in the morning. I was in room 405. Everyone that worked on hall 400 treated me wonderful from the housekeeper to the wound care. I loved being there so much that after I returned home I return to Towneast and play Bingo and other activities. My counselor recommended that I come if the staff would allow me. I would refer Towneast to any of my friends and family. Thank you for caring for me. Therapy works. The PT and OT staff are awesome. Thank you. Cora madere

Experiencia fantástica: So relieved to have my mother here!!! We moved her to Town East Village as the place she was at was . This place is wonderful!!! Management and staff have created a really wonderful loving environment. The place is clean, it's safe, the staff are friendly and caring, the food is great and the management is clearly doing a great job. Medicade facilities are, unfortunately, notorious for being poorly run. This place has been a godsend for my father and I. We can rest well knowing she is being cared for by some wonderful and caring people.

Experiencia fantástica: I was visiting my friend Mary Ann! I noticed the calendar that was in her room! I was able to convince her to play! She enjoyed the experience!!

Experiencia fantástica: The worker are friendly and helpful.

Experiencia fantástica: Town East Rehabilitation Facility is an Awesome place to work. All of the departments of this organization are very organized and informed as well as involved with the performance of the entire staffing team. Clients, patients, and residents are top priority. Take a tour today, you will not be disappointed !

Experiencia fantástica: Great facility,! Highly recommended!

Experiencia fantástica: I visited today and met with Admissions, the DON and Administrator. They were all three very professional and welcoming. The facility was clean and inviting. I had a very great first impression of Town East Rehab! Thank you!

Experiencia fantástica: Very caring helpful and nice people good clean and respectful

Experiencia fantástica: This was my first time to visit Town East Village. The service was excellent and the facility was very clean and the staff was very friendly and helpful. Keep up the excellent customer care and service. Larry D. Port

Experiencia fantástica: It was pretty nice working with the employees today for my first time. Everyone show me how to do what needed to be done. Thanks again

Experiencia fantástica: Great Facility and now under new ownership. Fantastic clinical team, and the food is superb!

Experiencia fantástica: Although it was my first visit, the staff was very welcoming!

Experiencia fantástica: amazing facility! literally so helpful! The staff is amazing !

Experiencia fantástica: The team at Town East Village is so good to work with, and they have been together for a long time. There are many team members that have worked at Town East Village for over 10 years, and that kind of continuity creates a good living environment for their residents. The new furniture, hospital beds, flat screen televisions, and updates to the campus look great! Thank you for all you do for your residents and families at Town East Village!

Experiencia fantástica: Great experience. Excellent care for my wife. Thank you!

Experiencia fantástica: What can I say about Town East Village...They will get the job done. What ever situation that a Resident, Family, and Staff has encountered will not be ignored, brushed under a dusty old rug, as a matter of fact, when I came into the building it felt like grandma's house. The smell of something sweet in the oven like she's expecting company. The tv land game show is playing, While excitement enters the room full of respect from family and staff. This grandma's place were the residents live is a blessing to have on board management, family and staffs that puts love, caring, respect, passionate, patience and their time concerning that grandma's is a place to be..what an amazing opportunity of joy it must be to live in a beautiful place like Town East Village....

Experiencia fantástica: I recently had a family member stay at this facility after being hospitalized for a stroke. I was really blown away by the care and attention they gave my aunt. She was actually a little sad to go home because of the relationships she had built with the staff. Hats off to the Administrator Traneka who runs a great operation there at this facility.

Experiencia fantástica: This place was clean, smelled good, and the staff was friendly and helpful. They took very good care of my mom, the nurses explained what they were doing, and the CNAs were willing to help my mom. I will differently refer them to any of my friends and family.

Experiencia fantástica: Great place to work. The Teamwork is awesome. I would definitely come back and work.

Experiencia fantástica: I went here to visit my granny and I was surprise to walk in a building or should I say rehabilitation and healthcare place to see how nice it was and the staff was very helpful. My granny looked good. Her bed was clean and so was she.

Experiencia fantástica: Beautiful facility. The staff are knowledgeable. Residents were very well cared for with many of the staff members going above and beyond.

Experiencia fantástica: So much nicer than 13 years ago Receptionist so accommodating and helpful .Human Resources Lady very helpful . Nurse very nice and informative I hope my friend will be happy h

Experiencia fantástica: Everyone was very welcoming and staff cares for the patients

Experiencia fantástica: Very Professional and Nic

Experiencia fantástica: Love all of them they are so nice❤️

Experiencia fantástica: The staff are very knowledgeable and helpful. When caring for their residents , they show so much love and compassion. The Np Mandy Dunn is very attentive. Recommend this facility to anyone looking for a place for their loved one.

Experiencia fantástica: Nice access hardware for temperature indicator and questionaire before entry is allowed.

Experiencia fantástica: I have relatives in this facility and each time I’ve visited, it has been pleasant and professional. I can truly say, that has not always been the tenor for other locals.

Experiencia fantástica: It was an awesome experience,just to be able to log in and see our love one 24/7 makes good for our family members who work nights and day. And the secretary and staff are beyond most grateful (I give y'all a and )

Experiencia fantástica: I go to visit my mom often and the staff is so helpful, clean facility, activities for my mom. I feel so good knowing my mom is receiving great ca

Experiencia fantástica: I love visiting the facility the staff are always cheerful and very helpful and kind I love the service they provide.Thank you Town East Rehab for being so caring.

Experiencia fantástica: My grandmother is here and Mom sees her daily. My Mom loves it here and my grandmother is well taken care off. Kudos to the staff

Experiencia fantástica: My mom recieves long term care from Towneast Rehab. After 2 years of not being able to eat with her we are finally able to sit with her and enjoy a meal at her table. I witnessed such a wonderful event as the residents begin to arrive . The staff all stepped in and helped! Simple gestures of kindness and compassion. Opening condiment packages, offering to cut the meat and so on and so on. You can't buy that nor can you fake it ! This wonderful staff CARES ! Their jobs aren't easy and they aren't paid enough. They preserved the dignity of every resident they served and they did it with grace!

Experiencia fantástica: I love it. It good to see face and to know the people walking around the facility belongs to someone. And I really like the covid questions my mother is here and it's great

Experiencia fantástica: Very caring and professional staff.

Experiencia fantástica: I've been with towneast for a year now and I absolutely love it even through the hardest times for everyone dealing with covid-19 I've never seen staff pull together as a team and work so hard to make sure our patients are cared for mentally emotionally and physically that's also including the Administrator , Don, Adon, everyone got out on the floor and worked with us when we needed the help. Towneast will definitely make you feel like family and I am so happy to have found a job I can call my second home lol. The residents are my heart they are what makes me strive to be a better caregiver and friend ❤

Experiencia fantástica: Caring, Skilled Staff. I observed the staff and facility in action everyday for almost two weeks in December. I was impressed with the level of care, patience, and friendliness of the staff. Sure, there were moments during especially busy times, etc that everything wasn't 100% perfect but that is expected anywhere. I visit again in January so I will be able to observe again at that time. ~ J Update - I spent significant time (2+ weeks this time) visiting my father at various times of the day and for many hours at a time. I ate the same food and observed and interacted with most of the caregivers performing their tasks. I was even more impressed this visit. It is obvious they care about the residents/patients. I also watched occupational therapy and physical therapy in action and their firm but encouraging attitude and treatment of their patients is heartwarming. I will continue to update if necessary, but unless I post again, you can just assume that I am still satisfied with the care being provided and the condition of the facility. ~ J Another update - Still a great place. Due to the epidemic, I have not traveled to the facility to see my dad, BUT I have visited with him on ZOOM more than before! The staff (Christy) has video chat set up and is awesome. She helps a bit with communication as well due to speech, noise, or other issues the patient may have. Thank you to Christy and the facility and staff for making this possible! ~J

Experiencia fantástica: My Father stayed at Town East Rehab back in November of 2018. He loved it so much he did not want to leave. He loved the food so much he took home some of the daily menus so my mother could make the same thing at home. Due to his experience my aunt and uncle were open to going there after a hospital stay. In the past they always avoided going to a skilled nursing facility. They also had a wonderful experience and have gone back just to say hi to the nursing staff. My parents now tell all their friends about it. My ex-husband's grandmother heard about it and chose to move in as a Long Term resident. His family was shocked because she was always set on staying home. The staff is very professional and caring. They made us feel like family. I highly recommend to anyone that may need rehab after a hospital stay or a place to live.

Experiencia fantástica: I am a nurse with 25 years of experience in long term care. I had the opportunity to visit one of my friend's mom who lived at Town East Rehabilitation and I must say that the moment that I walked into the facilty, I was impressed! The facility had a delightful homelike environment and the staff was very friendly and professional.

Experiencia fantástica: Staff was friendly and helpful. Therapy was great. Facility was very clean. Rooms were cleaned daily .I definitely would recommend this facility .

Experiencia fantástica: A special shout out to April and Claudia in rehab very caring and professional really thank everyone for the great care .I will recommend this facility to anyone that needs therapy. nurses to all the aids have been sweet and kind.

Experiencia fantástica: The staff here is very caring. The nurses answer all my questions and make sure they are doing the best for my mom. I would ask mom if she was happy there and she told me yes. Mom would always smile when the cna workers came. I can't thanks them all enough for the awesome care they gave my mother!

Experiencia fantástica: Great place Great staff Great housekeepers & maintenanc